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1J MAI HOANG SANG XAY DI/NG HE THONG OAM BAO CHAT LU''''aNG B6| DU''''O''''NG DOI NGU NHA GIAO VA CAN BO QUAN LY GIAO DUC DAP U''''NG NHU CAU 06l MOI GIAO DUC MAI HOANG SANG'''''''' TOM T A T Bii dw&ng d^i ngQ nhi giio[.]
1J MAI HOANG SANG XAY DI/NG HE T H O N G O A M BAO CHAT LU'aNG B6| DU'O'NG DOI NGU NHA GIAO VA CAN BO QUAN LY GIAO DUC DAP U'NG NHU CAU 06l MOI GIAO DUC MAI HOANG SANG'' TOM T A T Bii dw&ng d^i ngQ nhi giio vi cin bg quan /y giio due li nhidm vu trgng tim cua ca sd dio tgo, bii dwdng nhi giio vi cin bd quan /y giio dgc Chit lucfng cOa ho^t dgng niy cin dwgc quan ly Dim bio ehit Iwgng li m0t nhO-ng hinh ding cin thiit di quan I'jf chit Iwgng Vi$c xiy dwng vi vdn hinh tit h^ thong dim bio chit Iwgng se glOp cho ca sd dio tgo, bii dwdng hiiu ro han thwc tr^ng hogt ding bii dwdng dgi ngu nhi giio vi cin bg quin ly giio due; ding thdi dim bio quyin IQI cOa hgc vien tham gia bii dwdng, gdp phin cung eip mgt Iwc IwQtng lao dgng ed dO ning Iwc dip dng nhu ciu dil mdl giio due hi^n s y C A N THltT XAY DyNG HE T H N G O A M B A O C H A T LU'ONG Chit lugng ndi chung vd chat lupng gido dye ndi ridng Iudn Id v i n d l quan tdm hang diu eua todn xa hOi vi t i m quan trpng cua nd dli vdi sy nghiep phdt tridn dat nudc Mdt nhdng ydu to quyet djnh den ehdt lugng gido dye Id dgi ngQ nhd gido vd cdn bg quan ly Nghi quyit Dgi hOi Oang todn quoc lln thu XI da khang djnh: "Dli mdi can ban, todn didn nln gido dye Vigt Nam theo hudng chudn hod, hidn dgi hod, xa hOi hda, ddn ehu hda vd hOi nhgp quoc t l , dd, doi mdi Cd chl quan Iy gido dye, phdt then dOi ngQ gido vidn vd edn bO quan ly gido dye Id khdu then chit" (Oang COng san Vidt Nam, 2011, tr.130-131) Tuy nhidn tren thuc t l chdt lupng gido dye d nudc ta van edn nhieu hgn chl Chiln luge phdt then gido dye 2011 - 2020 dd ehi ro nhung bit cap vd yeu kdm: "Chit lugng gido dye cdn thip so vdi yeu d u phat triln cua dit nude thdi ky mdi vd so vdi trinh dO eua cdc nude cd nln gido dye tien tiln khu vye tren t h i gidi", "Mpt bO phdn nhd gido vd cdn bp qudn ly chua ddp dng dupe ydu d u , nhidm vu gido dye thdi ky mdi", " Quan ly gido due vdn cdn nhilu bit edp, mang tinh bao dp " MOt nhdng nguydn nhdn ddn ddn chat lugng giao dye edn thdp Id nhung ylu kem edng tdc quan ly dd ed quan ly ehdt lugng, cy thi la cdng tdc dam bao chit lugng tgi cde ea sd gido dye chua dupc quan tam dQng mue vd ehua xdy dyng thdnh he thong Thdng tu sd 09/2009/TT-BGIDDT ngdy 07/5/2009 cua Bd Gido dye vd Dao tao ve edng khai d l i vdi ede ea sd gido dye thude hg thing giao dye qude ddn ydu d u cde ca sd gido dye phai thye hidn cdng khai: "Cdng khai cam kit chat lugng gido due vd chdt lugng gido dye thyc t l ; cdng khai dilu kign d l dam bao chat iupng; cdng khai thu, chi tdi chinh" Hidn nay, ea nude cd 133 ca sd dao tgo bli dudng nhd giao vd cdn bp quan ly gido dye Chat lugng hogt ddng tgi ca sd b l i dudng ndy can phai dugc quan ly Do dd vide xay dyng hp thing dam bao ehat Iupng (•'Thgc sf Truing Can bO qu3n I;? gi^o dye ThSnh phi Hi Chl Minh s l 02/2014 TAP CHl KHOA HQC QUAN LY GlAO DUC ia can thilt H0 thing niy se giUp ca sa dio tao, bli duang hilu ro han thyc trang ho?t dgng b l i du&ng dgi ngu nhi giio v i c i n bd quan ly giao due; thu'c hien c6ng khai; dong tho'i dam bao quyen lai cua hpc vien tham gia b l i du&ng, dam bao ca so- dio tao bli du&ng se cung d p mot lyc lucng lao dgng co ning lyc can thiet dap yng nhu cau dli mai giio dgc hign CHAT LU'ONG HOAT D9NG BOI DU'ONG DOl NGU NHA GIAO VA CAN BO d l hogt aOng b l i duong dat chit lypng phai quan \j cic thinh t l trSn bing cich nhi truang phai chD trpng din viec xay dyng, van hanh he thing dam bao chit lypng hogt dpng X U A T H E T H O N G DAM B A O CHAT LU'ONG HOAT DONG SOl DU'O'NG 001 NGU N H A G I A O V A CAN BO Q U A N LY GIAO Dgc TRONG CAC CO Sd BAO TAO, B | DUONG NHA GlAO VA CAN BO Q U A N LY GiAo Dgc Q U A N Li GIAO Dgc Cdng tic b l i dyang d6i ngQ nhi giio v i cin bO quan ly giio due luon dyae Dang, Nha nyac v i nginh Giao due r l t quan tim: Ngiy 01 thing 09 nim 1964, Bg Giio dgc ban hinh Th6ng ty 46/TT-BTBD v l vigc hydng dan thinh lap Tryd'ng Bli dy&ng cin bg, giao viin a cic dja phyang; nim 1966, Bg Giao dye thinh lap Tryang Bli dy&ng 1;/ luan va nghigp vy quan ly giio due Trung yang Hign nay, mang iyo-i c i c Cff sa d i o tao, boi dyang phu khip tO dia phyang d i n tlnh/thinh phi tryc thupc Trung yang ChO-c nang, nhigm vy cua cie Cff sff giio dye niy la bli dy&ng kiln thi>c ehuyen mon, nghidp vy, eong tic quan ly giao dye cho dOi ngu nhi giio v i cin bO quan ly giao due thugc cac nginh, cap hpc: mim non, tilu hgc, trung hpc cff so, trung hpc phi thpng, trung cap chuyen nghi$p, cae ding, dai hpc nhim tri, ning cao chit lyang dpi ngD Dli vai Cff sa b l i dy&ng vigc xic djnh dyffc thyc trang, chit lypng hoat dgng b l i dyang dgi ngO nha giio v i can bO quan ly giio dye l i mgt nhOng mue tiiu trpng tim Chit lypng hpat dgng chju sy t i c dpng cua nhilu y l u t l : Sy mgng, mue tieu ciJa n h i tryang; T l chyc v i quan ly; Chuang trinh boi dy&ng; Ddi ngD c i n bO, giang vien; Hpc viin; Q u i trinh b l i dy&ng; Nghien cu'u khoa hpc; Ca so vgt chit, thilt bj va t i i chinh v i c i c ITnh vyc khac Vi vsy 70 Trong b l i canh toan t h i giai dang quan tim din chit lypng giao dye: T l chyc mgng lyoi dam bao chit lyong giio due dgi hgc quic t l (The International Network for Quality Assurance Agencies in Higher Education - INQAAHE); Hgi ding kilm a|nh giio due Bgi hgc (Council for Higher Education Accreditation - CHEA); HOi liin hiep Chau Au v l dam bag chit lyong giio duc Dai hgc (The European Network for Quality Assurance in Higher Education ENQA); Mgng ly&i chit lyong Chiu A - Thii Binh Duong (The Asia-Pacific Quality Nehvork - APQN); Mang lyai dam bao chit luong ASEAN (ASEAN University Network AUN) Vigc hinh thinh v i phat triln h# thing dam bao chat lypng l i mpt trpng nhu'ng vin d l k h i mdi d l i vol Vigt Nam Cong tic dype quan tam tD' nam 2002 bit diu bing viie hinh thinh dffn vi chuyen trich thuOe Vy Ogi hgc, sau l i Cue Khao thi v i Kilm djnh chit iuong giio due thugc BO Grig dye v i D i o tgo Hign nay, mo hinh dam bao chit iupng giao dye duoc xay dyng dya tren eo so hgc t^p kinh nghiem tu' mO hinh dam bao chit lypng cua eac nydc chiu Au, chiu A - Thii Binh Dyong, mo hinh AUN Tai cic CO so d i o tao, b l i dy&ng cie dgng don vj dam bao chit lypng dang t i n tgi vdi nhilu ten ggi khic nhau: Phong/Ban/Trung j ( ! , ' t ' ^ MAI HOANG SANG tdm dam bao chit lugng; Phdng kilm djnh vd giam sat nOi bp; Phdng tra va kilm djnh; Phong ddm bao chat lugng vd khao thi (hoac nguac Igi); BO phgn dam bao chat Iupng -Thanh tra Chue nang va nhidm vy chu ylu eua dan vi dam bao chat lupng Id thue hien cae nhidm vy: khao thi; tra ddo tgo; giam sat ndi bp; ty danh gia; danh gid giang vien Oe thuc hien tdt cdng vipe cua minh ede dan vj can thiet phai xay dyng he thong dam chat lugng Ly thuylt chu dgo eQa vide hinh he thong dam bao chat lugng xuat phat tu ITnh vyc kinh doanh van dung vdo ITnh vyc gido dye Oam bao chat lugng Id toan bp hp thong, nguon lyc va thdng tin giup cho vide thiet lap, tri vd phdt triln chit lugng vd ede ehuin myc hogt ddng dgy, hge, nghien euu vd phye vy edng ding (AUN 2010) He thong dam bdo chat lugng bao gom todn bO to chue, traeh nhidm, thiJ tye, phuang phap vd phuang tien d n thiet d l qudn ly chat luang (Tran Khdnh Due, 2004) Theo Waren Piper, he thong dam bao chat luang bao gdm nhung thdnh to: eae ITnh vuc d n quan ly; xay dyng cae quy trinh tuang ung; xdy dung cdc tidu chuan, tieu ehi ddnh gid cho mdi quy trinh (Warren Piper D, 1993) Tdm Iai dam bao chat luang bao gom nhung chinh sdeh, nguon Iuc, quy trinh, hdnh dpng va thdi dp dupe xac djnh tu trudc nham phdng ngua sy xuat hidn cQa nhung san pham kem ehit lugng Hay ndi caeh khdc, dam bao chat luang Id lam dung tu dau va lam dQng d mgi thdi diem Oe xay dyng he thong dam bao ehat lugng hogt ddng boi dudng dOi ngu nha gido va can bp quan ly gido dye, theo tae gid eae ea sd ddo tao, boi dudng nhd gido va cdn bp quan ly gido dye d n thue hien edc bude ey the: Bude 1: Xac djnh sd mang mye tidu, nhiem vy eua to ehue Budc 2: Xac djnh nhung ITnh vyc d n quan ly hoat dpng boi dudng Dilu se giQp nhd qudn ly xde djnh rd nhung ITnh vuc d n quan ly tao tiln de cho bude Budc 3: Xac djnh d u trQc vd mdi quan he giua cdc thdnh phln cua he thong, sa hda cde edng vige d n quan ly: xac dinh rd moi quan hp, tdc ddng qua Iai cua eae nOi dung qudn Iy Budc 4: Xay dyng quy trinh eho tung nOi dung quan Iy: dya vao each tilp can: diu vao, qud trinh vd dau d l xay dung cac budc thye hidn eho tung ndi dung quan ly Bude 5: Xay dyng tieu chuin, tieu chi ddnh gid cho tung nOi dung quan ly Budc 6: Van hanh he thing Bude 7: Danh gia dieu ehinh he thong: djnh ky tidn hdnh kiem tra, danh gid, dilu chinh he thong s l 02/2014 TAP CHl KHOA HOC Q U A N L V G I A O p g c Hinh 1: He thong dam bio chat Iwgng boat ddng boi dwdng dgi ngu nha giio ly giao due vi cin b^ quin HE THdNG D A M B A O C H A T L l f ^ N G HOAT DQNG B I D l f d N G DOI NGU NHA GlAO VA C A N BO Q U ' A N L V G I A O DUC He thong dam bao chat lipang to chdc bp may Nha triiang T I He thong dam bao chat lifQ'ng qua trinh d^y hQc/deio tao H$ thong ddm bao chit lutp'ng ca sd vgt chdt, tdi chfnh H§ thong ddm bao c^at iup'ng nghign cdu l b o i d i r v n g nhu c i u eua n g u o i hpc v i x a hOi D o n g thdi, K^T LUAN he thong n i y phai d u p e v i n h i n h , d i n h gia, D l d i p U'ng nhu cau d l i m d i giao dye rut kinh nghiem d l n i n g cao c h i t l u p n g l i hien nay, c h i t l y p n g boat dpng boi d u o n g n l n tang tien t d i x a y d u n g v a n hda c h i t dpi ngD nha g i i o v a c i n bp quan ly g i i o due l u a n g n h i t n r d n g t u o n g lai n g i y cang phai d y o c nang cao v a t i l n t d i dgt c h u i n c h i t l y o n g quy djnh Viee x i y T A I Lieu THAM K H A O d y n g he thong d a m bao chat l y p n g hoat A U N (2010), Asean University dpng b l i d y o n g n h i m tri v i nang cao Quality Manual c h i t l y p n g m i cac vien nha implementation Assurance ofthe Netwok for the guidelines t r u d n g phai t u g i i e s u dung nham tri v a nang cao chat i u a n g d e dat d u p e m y c tieu, sD' m g n g cua nha t r u d n g cDng n h u thoa m a n B a n C h i p h i n h Trung u o n g O i n g Cpng s i n Viet N a m (2013), Nghi quyit 29-NQ/TW MAI HOANG SANG Hoi nghi Tnmg urrng khda XI "Vl dli moi cSn ban, toin dign giao dye v i dio tgo, dip i>ng yeu eiu cdng nghiep hoa, hign dgi hoa dilu ki#n kinh t l thj trydng djnh hudng xa hpi chu nghTa v i hpi nhip quoe te" Bd Giio due v i B i o tgo (2011), Chuang trinh phit tnen nginh swpham vi cic tnmng SLPpham tirnam 2011 din nim 2020 Dang Cgng san Vigt Nam (2011), Vin kien B^i hoi dai biiu toin quic lan th& XI, Nxb Chinh tri QuIe gia H i Npi Tran Khinh Du'c (2004), Quan If vi kiim liinh chit luvng dio tao nhin li/c theo ISO vi TQM Nxb Giio dye H i Npi Nguyen Quang Giao (2012), H$ thing dim bio chit luvrng qui trinh d9f ftpc & tiu&ng d^i hoc, Nxb Da Nlng Thu tudng Chinh phu (2012), Quyit dinh si 711/QB-TTg phi duyet Chiin ItKfc phit triin giio due 2011-2020 H i NOI Wan-en Piper D (1993), Management in Universities, Canberra Quality AGPS, ABSTRACT Retraining teachers and educational managers is a key task of facilities training, retraining teachers and educational managers The qualitf of this activitf should tre managed Quality assurance is one ofthe necessary actions to manage the quality The well construction and operation ofquatity assurance system will help the training, retraining institutions for better understanding on the actual situation of teachers and education managers training activities; white ensunng the benefits of training padicipants and contributing to the provision of a wortdorce with sufficient capabilitf to meet the demand for educational renovation ... 1993) Tdm Iai dam bao chat luang bao gom nhung chinh sdeh, nguon Iuc, quy trinh, hdnh dpng va thdi dp dupe xac djnh tu trudc nham phdng ngua sy xuat hidn cQa nhung san pham kem ehit lugng Hay ndi... mang mye tidu, nhiem vy eua to ehue Budc 2: Xac djnh nhung ITnh vyc d n quan ly hoat dpng boi dudng Dilu se giQp nhd qudn ly xde djnh rd nhung ITnh vuc d n quan ly tao tiln de cho bude Budc 3:... cua c v sd> b o i d i r v n g nhu c i u eua n g u o i hpc v i x a hOi D o n g thdi, K^T LUAN he thong n i y phai d u p e v i n h i n h , d i n h gia, D l d i p U''ng nhu cau d l i m d i giao dye