BAO TAO B6I DI/dNG Of PHAT TRIEN CHlJONG TRINH D A G TAG DAI HOC N G A N H Q U A N TRI VAN PHONG TAI TRtfOiNG DAI H O C N O I V U H A N O I Nguyen Thi Kim Chi * Tom tdt Phat trim chUdng trinh Mo tao ([.]
BAO TAO - B6I DI/dNG Of PHAT TRIEN CHlJONG TRINH D A G TAG DAI HOC N G A N H Q U A N TRI VAN PHONG TAI TRtfOiNG DAI HOCNOIVUHANOI Nguyen Thi Kim Chi * Tom tdt: Phat trim chUdng trinh Mo tao (CTBT) la mdt nhiem vuquan trong cdng tac dao too cua cO sd gido due dai hoc Vdi mong muon ndng cao hieu qud cdng tdc ddo tao nguon nhan hie quan tri van phong tai TrUdng Bai hoc Ndi vu Hd Ngi gdp phdn ndng cao thiidng hieu cua Nhd trUdng Bdi viet tap trung nghien cdu nhdng van de ly ludn ve phdt trien CTBT: phdn anh thuc texdy dung phdt trien CTBT ngdnh Qudn tri vdn phong tai TrUdng Bai hoc Noi vu Hi Noi Td do, de xuat mot soy kien gdp phdn ndng cao chat lucfng ddo tao, ddp yiu cdu phdt triln ngudn nhdn lUc vdn phong chat lUdng cao Tit khoa: phdt triln chUdng trinh dao tao; ngdnh Qudn tri vdn phdng: TrUdng Dai hoc Ngi VU Hd Ndi Abstract: The development of education program is an important task in the training of tertiary education institutions With the desire to improve the efficiency of human resources training at the Hanoi University of Home Affairs and improve the brand of the School, the Faculty of Office Management, we focus on the general theories of development of the program; reflecting the actual construction and development of an administrative program in the field of office administration at Hanoi University of Home Affairs From there, some suggestions have been made to improve the quality of training and meet the demand of high quality office human resources Keywords: development of training programs; Office Management; Hanoi University of Home Affairs Ngdy nhan bdi: 07/9/2018 Ngdy sda bdi: 20/9/2018 Ngay duyet ddng: 15/10/201S Ly luan chung ve phat trien CTDT Qua trinh ddi mcii giao due va dao tao d Theo Tfl dien Giao due hoc - Nha xuat ban Tfl dil'n Bach khoa nam 2001, CTDT dfloc nfldc ta da va dang dat nhflng yeu cau mdi dinh nghia la: "Van ban chinh thflc quy dinh ve noi dung va CTDT S cac bac hoc, nganh muc dich, muc tieu, yeu cau, ngi dung Men dao tao he thong giao due quoe dan thflc va ky nang, cau true tong the cac b6 Hien co nhieu quan diem khac ve m5n, ke hoach len 16p va thflc tap theo tflng ^^®^- nam hoc, ty le gifla cac bo mon, gifla ly thuyet * Ths, TrUdng Bai hoc Noi vu Ha Noi 46 I Tap chi Khoa hoc Noi vu VX DAO TAO-Bdi DUdNG va thfle hanh, quy dinh phfldng thflc, phfldng mpt vdn tri thfle phong phu vflng chac va phap, phfldng tiln, cd sd vat chat, chflng ehi cac ky nang van dung thieh flng vdi cae tinh va van bang tot nghilp eua ed sd giad due va hudng thfle tien, tao ddng a3 hoc tap dao tao" [5, 54] dung dan v.v Theo Wentling: "CTDT la mdt ban thiet ke - Chuan dau Trong cac td thi tong thi cho mpt hoat ddng dao tao (cd the chuan dau ed mdi quan he khang kbit nhat keo dai mdt vai gid, mdt ngay, mdt tuan hoac vdi mue tieu dao tao ChuSn dau cua mdt vai nam) Ban thiet ke tong t h i eho ta biet chfldng trinh giao due dao tao dai hpe la ndi toan bd ndi dung can dao t^o, chi rd nhflng ham chat Ifldng tdi thieu cua ngfldi tdt nghiep gi cd thi trdng ddi d ngfldi hpc sau khoa dao chfldng trinh dd; la nhflng ehi sd vl pham tao, nd phac thao quy trinh can thiet d l chat, kiln thflc, ky nang/ky xao, tinh each/ thflc hien ndi dung dao tao, eae phfldng phap hanh vi va kha nang/nang Ifle hay tong quat dao tao va each thfle kilm tra, danh gia kit hdn la cac "ky nang cflng" va "ky nang mem" qua hoc tap va tat ea nhflng eai dd dfldc sap cua san pham dao tao - ngfldi hpc cd dflpc sau xip theo mdt thdi gian bieu chat ehe" [2, 269 kit thfle chfldng trinh giao due dao tao dd Theo Khoan Dieu 41 Luat Giao due so nha trfldng Ndi khae di, ehuan dau 38/2005/QHll 14/6/2005, khai nilm la ylu eau can ban va tdi thilu ve kit qua cudi dflpc hieu nhfl sau: cflng ma ngfldi hpc phai dat dflde "Chfldng trinh giao due dai hpe the hiln - Ndi dung dao tao la mdt td khdng muc tilu giao due dai hpc, quy dinh chuan the thieu CTDT Day la nhflng tri thflc, kien thflc, ky nang, pham vi va eau true ndi thdng tin ma ngfldi hoc phai hpc, tich luy de dung giao due dai hpc, phfldng phap va binh dat dflde muc tilu dao tao thflc td chflc boat ddng giao due, each thfle - Phfldng phap va hinh thflc td chflc Day danh gia ket qua giao due ddi vdi cac mdn chinh la each thflc de ngfldi hpe chilm linh hpc, nganh, nghe, trinh dp dao tao cua giao ndi dung va tfl dd thfle hiln dat dflpc mue due dai hpc; bao dam lien thdng vdi cac tilu dao tao ehflong trinh giao due khac" Vdi quan diem tren, CTDT bao gom cae to sau: - Mue tilu dao tao la dich ma ngfldi hpc - Danh gia kit qua la viec dfla nhflng tilu chi danh gia va tien hanh sfl so sanh, doi chieu gifla kit qua ngfldi hpe dat dflpc so vdi mue tilu, chuan dau da dflpc dat clin dat dfldc sau hoan chfldng Cd the ndi gifla cac td trIn cd moi trinh Trong CTDT, trIn cd sd mue tieu dao quan he mat thilt, chat ehe, khang kbit vdi tao chung can xae dinh muc tieu dao tsio cu nhau, tfldng tac lan Trong eae to the Muc tieu dao t?o gdm phan: kien thi muc tilu dao tao la to quan trpng thflc, ky nang, thai dp Cac phan nhat Bdi vi, day chinh la dinh hfldng cho mpi se chuyen hoa lan tao cho ngfldi hpc boat dpng, xac dinh dich ma ngfldi hpc phai OAO TAO -BdlDifdNG //f dat dflpc Tren ed sd muc tilu de xac dinh dung kien thflc da dfldc xac dinh tfl trfldc" dflpc ndi dung dao tao, phai hpc cho phu hdp [3, Tr 46] Khi nghiln cflu vl phat trien CTDT, cac tac gia cho rang cd each tiep can: Phat trien CTDT cd the khai qudt gom cac bfldc cd ban sau: - Tilp can npi dung: "Theo quan dilm - Phan tich tinh hinh (xae dinh ro dieu thi chfldng trinh giao due ndi ehung, kiln day hpe, nhu cau dao tao eua sinh vien chfldng trinh mdn hoc ndi rilng dfldc cho vaxahdi ); la mpt ban phac thdo vl npi dung kiln thfle - Xac dinh muc tilu cua chfldng trinh; can eho ngfldi day va ngfldi hoc va mue tieu - Thiet ke chfldng trinh; eua chfldng trinh chinh la ndi dung va khdi - Thflc hiln chfldng trinh; Iflpng kien thfle can Mciz day va truyen thu cho ngfldi hpc." [3, tr 42-43] - Tiep can mue tieu: "Theo each tiep can nay, ndi dung kien thflc, ky nang vSn dflpc - Danh gia chfldng trinh Thfle trang xay dflng va phat triln CTDT dai hpc nganh Quan tri Van phdng tai Tnidtng Dai hpc Noi vu Ha Ndi ehii trpng, song ehi nhflng loai kiln thfle, ky Khoa Quan tri van phdng la mdt ddn vi nang nham giflp ngfldi hpc dat tdi nhflng muc dflde lap tfl nam 2008, trIn cd sd tach tieu dao tao da dflde xac dinh tfl trfldc Dfla tfl Khoa Hanh chinh van phdng va Thdng tin tren ed sd mue tieu da dflpc xac dinh, nhflng Thfl vien Khi trfldng Cao dang Npi vu Ha nha thiet kl xay dflng ehflpng trinh hpe dfla Ndi dflpc nang cap Trfldng Dai hgc quyet dinh viee Ifla ebon ndi dung Ndi vu Ha Npi, 24/4/2012, Hilu trfldng kien thfle, phfldng phap, chiln Iflpe day hpc Trfldng Dai hpe Ndi vu Ha Ndi da ky Quyet vi hinh thflc Idem tra danh gia phu hpp." [3, dinh so 214/QD-DHNV ve lap Khoa tr 44] Quan tri van phdng thudc Trfldng Dai hgc - Tilp can phat trien: "Caeh tiep can phat Ndi vu Ha Ndi Theo Quylt dinh sd 468/QD- trien hay cdn gpi la each tiep can qua trinh BNV 03/4/2018 cua Bd trfldng BI Npi cho giao due la sfl phat trien, chfldng trinh vu quy dinh chflc nang, nhiem vu, quyln han giao due dflde xem la qua trinh Giao due va cd cau td ehfle cua Trfldng D^ii hpc Noi la sfl phat trien vdi nghia la phat triln vu Ha Ndi, Khoa Quan tri van phdng la moi ngfldi, phat trien mpi tiem nang, kinh nghilm 23 phdng, khoa, trung tam va cac dcJn cua eon ngfldi de giup hp ed the lam chu dflde vi trfle thudc Trfldng ban than, khang dinh dfldc ehinh minh Vile xay dflng va phat trien CTDT bae H thfle tl, dfldng dau vdi mpi thfl thach mpt hpe nganh Quan tri van phdng tai Trfldng !i each chu ddng, sang tao Xay dflng chfldng can thiet, ed y nghia va xuat phat tfl mpt so ly trinh theo each tilp can phat triln ehu trpng ed ban sau: den sfl phat trien kha nang hieu bilt, tiep thu - Mot la, theo ehu trfldng, quy dinh cua d ngfldi hoc hpn la truyin thu khdi Iflpng ndi Bd Giao due va Dao tao, viec cac nganh htjc 48 I Tap chi Khoa hpc N6i vu VX DAO TAO - BOI Di/ClNG thudc Trfldng Dai hoc Ndi vu Ha Ndi phai d khdi eae ed quan hanh ehinh nha nfldc ma chuyen ddi hinh thfle dao X^o tfl nien che phai md rdng sfl liln kit, hpp tac va dap flng sang tin ehl \k mpt yeu eau bat bupc Ngoai ra, nhu cau ve nguon nhan Iflc van phdng eua eae CTDT cua nganh Quan tri van phdng doanh nghilp, to chflc chinh tri - xa hdi d bae dai hpe theo nien ehl, khdi kiln thfle Hien nay, vile phat trien CTDT b^e d^i dai cfldng chiem ty II kha Idn (Khoang 40%) hpc nganh Quan tri van phdng tai Trfldng tong khdi kien thfle eua nganh dao tao Dai hpc Npi vu Ha Ndi dang dfldc xay dflng Do dd, sd gid giang danh eho khoi kiln thfle theo each tiep cin muc tieu va chuyen dan cd sd nganh va ehuyen nganh bi ban ehe sang tiep can theo qua trinh, phat trien: Dilu da anh hfldng khdng nhd den chat VI muc tilu chung: Phat trien CTDT bac Ifldng, ky nang nghi nghiep eua sinh viln sau dai hpe nganh Quan tri van phdng tai Trfldng kit thuc khda hpc Dai hpc Ndi vu nham thiet ke dfldc CTDT - Hai Id, chuyen sang hinh thflc dao tao nganh Quan tri van phdng cd cbSt Ifldng, theo tin chi, tong sd gid giang cua eae nganh hieu qua, phu hdp, dap flng dflde nhu cau eua dao tao tai Trfldng Dai hpc Ndi vu Ha Npi, xa hdi Ndi khac di, CTDT dflpc thilt k l vdi dd cd nganh Quan tri van phdng dIu bi nhflng kiln thflc nin tang vl khoa hoc xa hdi, cat, giam Hiln tai, tdng sd gid cua mdi CTDT khoa hoc quan tri, kien thfle ehuyen sau ve la 125 tin ehi (moi tin ehi dflde tinh la 15 gid; van phdng, edng tac quan tri van phdng (kiln mdi gid giang theo binh thflc dao tao tin chi thflc vl nghiep vu thfl ky van phdng; van thfl dflpc tinh la 50 phut) Trong dd, trfldc - lflu trfl; quan tri ngudn thdng tin van day sd gid giang theo niln che la 168 ddn vi phdng; hoach dinh, td chflc, kiem tra hpc trinh (mdi ddn vi hpc trinh dflpc tinh la quan tri van phdng ) nham cung cap ngudn 15 tiet; moi tiet giang theo hinh thflc dao tao nhan Iflc ed chuyin mdn, trinh dp ve quan tri nien ehe dflde tinh la 45 phflt) Nlu lam phep van phdng bae dai hpc &i dam nhilm dflpc tinh thi so gid theo hpe ehl tin ehi bi cat 19 cdng vile eua chuyin vien lam edng tac van 650 phut (tfldng dfldng vdi 393 gid tin chi) phdng va edng viee cua ngfldi quan h, phu - Ba Id, ehu trfldng tinh gidn biln ehe eua Chinh phu, cua Bp Ndi vu cung da cd tac trach van phdng tai eae ed quan, td chflc, doanh nghiep ddng khdng nhd din edng tac dao tao tai cac Kit thflc khda hpe, ngfldi hpc khdng chi cd sd giao due dai hpe dd cd Trfldng tieh luy, ren luyin kiln thfle ehuyen mdn Dai hpc Ndi vu Ha Npi va sfl dinh hfldng, Ifla nghiep vu vl van phdng, quan tri van phdng chpn nganh nghi eua cac thi sinh; ma cdn cd kha nang phat huy nhflng tiem - Bon Id, nhflng nam gan day, Khoa Quan tri van phdng da quylt dinh chuyen nang vdn ed cua ban than, biet nam bat ed hdi eupe song va cdng viee hfldng va xac dinh muc tieu dao tao eua VI mue tieu eu thi: Phat trien CTDT bae nganh Quan tri van phdng la khdng bd hep dai hpe nganh Quan tri van phdng hfldng tdi DAO TAO - Bdi DUdNG Mf mdt sd muc tilu cu thi sau: - CTDT phai thilt kl dflpc cae hpc phSn tinh chat ehuyin mdn nghe nghilp, tinh thyc hanh cao; nhim cung cap cho ngfldi hpc nhflng kien + Thiet kl, phan bo hdp ly cac hpe phan thflc, ky nang nghe nghiep ve linh vflc van thupc khdi kiln thfle giao due dai cflpng, kien phdng, quan tri van phdng sat vdi thfle tl, dap thfle CP sd nganh va kien thflc nganh, flng dflpc yeu cau eua cac ed quan, to ehfle, dd, dac biet quan tam, Ifla chpn va dfla vao doanh nghilp chfldng trinh nhflng hpc phan thudc khoi - Sinh viln tot nghiep nganh Quan tri van phdng cd vile lam va lam vile dung chuyen mdn da dflpc dao tao - Cung cSp eho xa hpi, cac cd quan, doanh nghilp mdt dpi ngu nhan Ifle van phdng cd chat Ifldng cao kiln thflc nganh - Ddi vdi mue tieu "Sinh vien tot nghiep nganh Quan tri van phdng ed vile lam va lam viee dung chuyin mdn da dflpc dao tao" Khoa da trien khai mdt so edng vile sau: + Khao sat thfle tl, lay y kiln cfla doanh - Tao dflng, phat trien thfldng hilu, hinh nghilp, cd quan, td chflc vl ndi dung CTDT anh cua Nha trfldng, Khoa Quan tri van nganh Quan tri van phdng thdng qua cac dot phdng va thu but dflpc ddng dao sinh vien khao sat thflc t l cdng tac van phdng tai cac theo hoe nganh Quan tri van phdng ed quan, doanh nghilp; dot kiem tra kiln tap, Vdi nhflng mue tilu ndi trIn, qua trinh xay dflng, phat triln CTDT, Khoa Quan tri van phdng da thfle hiln nhflng cdng vile sau: - Doi vdi muc tilu "CTDT phai thiet kl thflc tap tdt nghiep; giao lflu, hpp tac vdi cac doanh nghiep -I- Thilt ke chfldng trinh ed nhflng hpc phan ehuyin mdn nghiep vu vfla mang tinh ly lu|n, vfla ed tinh thflc hanh, gan vdi dflpc cae hpc phan nham cung cap cho ngfldi thfle te edng tac van phdng tai eae ed quan, to hpc nhflng kiln thflc, ky nang nghe nghilp vl chflc, doanh nghilp linh vflc van phdng, quan tri van phdng sat - D l thfle hien muc tilu "Cung cSp eho xa vdi thflc te, dap flng dflpc ylu eau cua cac eP hdi, eae ed quan, doanh nghiep mdt dpi ngu quan, td chflc, doanh nghiep" da thifc hiln nhan Iflc van phdng ed ehSt Ifldng cao" da mpt so cdng viee nhfl: thfle biln nhflng boat dpng eu the sau: + Nghien cflu CTDT nganh Quan tri van -1- Chu trpng ren luyen tay nghi eho sinh phdng (theo hinh thfle nien che) va ddi chilu vien thdng qua ndi dung giang day cfla cac vdi nhu eau eua thflc tien vl CTDT, tfl dd, hpc phan CTDT, dac bilt la nhflng hoc danh gid tinh phii hpp, chi nhflng bat cap phan thudc khdi kiln thflc nganh nhfl: kien cua CTDT cfl; cat, bd nhflng hpc phan khdng thfle vl nghilp vu thfl ky van phdng; nghi thiic phu hpp, nhflng hoe phan thudc khdi nha nflde, van hoa edng sd; cdng tac van tbiJ kiln thflc dai cfldng; bo sung nhflng hpc phan va cdng tac lflu trfl; quan tri nhan Ifle; quan mdi, tang thdi Iflpng eho nhflng hpc phan ed tri ngudn thdng tin van phdng; thu th^p 50 I Tap chi Khoa hpc Npi vu VSk DAO TAO - Bdi DUCfNG thdng tin, xfl li va cung cap thdng tin phue tri van phdng dfldc giao nhiem vu ehinh) ed vu ho?it ddng quan li; cdng nghe thdng tin va trach nhiem nghiln cflu, nam bat, xfl ly thdng flng dung edng nghe thdng tin cdng tac tin vl dieu kien day hpe tai Trfldng; nhu eau van phdng; tai chinh k l toan, thong ke; quan eua xa hdi, ca sd sfl dung lao ddng; y kien gdp tri nhan sfl; ky nang hoaeh dinh quan y eua cd quan, doanh nghiep, ngfldi hpc ve tri van phdng; ky nang to chflc va Idem tra CTDT thdng qua khao sat thflc t l (khao sat quan tri van phdng; flng dung bd tilu cdng tac van phdng tai cae ed quan, td chflc, ehuan ISO vao edng tac quan tri van phdng doanh nghilp; kiem tra kien tap, thflc tap tot Ngoai ra, tang cfldng thflc hanh, hfldng dan nghilp eiia sinh vien; giao lflu, ddi thoai vdi kiln tap, thflc tap nganh nghi cho sinh vien eae doanh nghilp ) De xuat nhflng thay ddi, + Tang thdi Ifldng thfle hanh ddi vdi nhflng dieu ehinh CTDT eho phu hpp, dap flng ylu hpc phan mang tinh dae thu, chuyen mdn cSu eua'thfle tien Cii the: tong so gid danh cua nganh Quan tri van phdng nhfl: cdng tac cho hpc phan thudc khdi kiln thflc nganh da van thfl; edng tac lflu trfl; ky nang giao tilp; tang lln 10% (Nghia la dieu chinh tfl chiem nghiep vu thfl ky van phdng; ky nang hoaeh 30% len 40% tdng khdi kiln thfle); giam dinh quan tri van phdng; ky nang td sd gid cua khdi kiln thflc dai cfldng tfl 35% ehfle va kilm tra quan tri van phdng; ky xudng 25%; tang so gid cua khdi kiln thfle ed nang lam vile nhdm; ky nang dam phan; van sd; bd sung nhflng hpc phan thudc khdi kien hda cdng sd v.v thflc nganh nhfl: van hda edng sd; ky nang - Ddi vdi muc tilu "Tao dflng, phat triln lam viee nhdm; ky nang dam phan; ky nang thfldng hieu, hinh anh eua Nha trfldng, Khoa to chflc va Idem tra quan tri van phdng, Quan tri van phdng va thu hut ddng sinh viln kien tap nganh nghe theo hpc nganh Quan tri van phdng", mpt sd cong viec da dflpc trien khai nhfl: Nhfl vay, neu nhfl trfldc day, viee xay dflng CTDT theo hinh thfle niln ehl khdng trai -I- Truyen thong vl nganh nghi, CTDT qua cac bfldc thi qua trinh phat trien CTDT eua nganh Quan tri van phdng bang nhilu nganh Quan tri van phdng theo hpc che tin phfldng thflc khae chi si dflpc tien hanh theo trinh tfl eae bfldc + Tang cfldng lien ket, ky kit hdp tac vdi va ed ke hoaeh Id trinh eu the va dap flng cac ed quan, doanh nghilp edng tac dao dflpc muc tilu de Tuy nhien, viec xay dflng tao, dinh hfldng nghi nghiep eho sinh viln CTDT nganh Quan tri van phdng eung cd -I- Thfle hiln boat ddng danh gia CTDT sau ket thuc^mdi khda dao tao nhflng khd khan nhat dinh: Cac van ban hiln hanh quy dinh va Tdm lai, tren cd sd ke hoaeh ehung eua hfldng dan vl xay dflng cac CTDT ciia Nha Nha trfldng, k l ho^eh cu the cua ddn vi, trfldng cdn thilu tinh tdng thi, dai ban, day Khoa Quan tri van phdng da chfl ddng giao du, ddi ehfla cd sfl thong nhat, kip thdi; eho eae td bp mdn (trong dd td bd mdn Quan - Vile xac dinh ehuan dau CTDT 51 I Tap chi Khoa hpc Ngi vu DAO TAO • Bdi DUdNG //f chu yeu van Khoa tfl xay dflng, chfla cd sfl qudn tri van phdng dap flng nhu eau thflc te; tham dinh mang tinh ehinh thflc tfl phia cac Tang sflc canh tranh va uy tin ddo tao vdi cac Hdi ddng chuyen gia, cae cd sd sfl dung lao ed sd gidd due dai hpe khdc ca nfldc ddng; De nang cao chat Ifldng ddo tao va "Ph^t - Trong qua trinh xac dinh, Ifla chpn cae trien CTDT nganh quan tri van phong tai hpe phan chung gifla eae Khoa cung nhdm Trfldng Dai hpc Ndi vu Ha Npi", ehung toi xin nganh edn thilu sfl nhat quan, cd sfl thay dl xuat mdt sd y kien sau: doi ke ca da cd y kien eua Ban giam hieu, phdng chuyen mdn; - Kinh phi cho viee khao sat thfle te, bien soan va tham dinh CTDT edn ban ehe - VI phia Nhd trfldng, phdng Quan lyDiio tao dai hpc: + TrUdc het, Nha trfldng, dae bilt la Phong Quan ly Dao tao dai hoc can cd sfl phoi hijp Mpt so de xuat vdi eae Khoa chuyin mdn d l xay dflng ke Phat trien CTDT bae dai hpc nganh Quan hoach mang tinh dai ban ve xay dflng CTDT tri van phong tai Trfldng Dai hpe Npi vu Ha dd xdc dinh dfldc cdc loai hinh CTDT Ndi dflpc trien khai, thflc hiln tdt se mang (CTDT dai hpe, CTDT dai hpc liln thong, lai nhflng hieu qua cao va nhflng Ipi ich cho CTDT song bang, CTDT van bang 2); sfl nhieu doi tfldng khac nhau: Iflpng CTDT md mdi Khoa can phai xay diing - Ddi vdi sinh vien - ngfldi hpc: D\icic trang nam; thdi gian phai hoan CTDT bi, ren luyen nhflng kien thfle ehuyen sau vl nham tao dieu kiln, sfl chu ddng cho cac nganh nghe, sat vdi thfle te tai eae cd quan, td Khoa viee biln soan, xay dflng CTDT chflc, doanh nghiep, tfl dd, cd kiln thflc, ky ddi vdi cac ngdnh thudc sfl quan ly cua Khoa nang nghi nghiep, thai dp tdt, dap flng nhu cau cua xa hdi, cd quan, td chflc + Hai la, xay dflng CTDT, Nhd trfldng phai lap cae Hdi ddng biln soan, tham dinh - Ddi vdi cac cd quan, doanh nghiep - ndi chuan dau eho mdi nganh, ehuyin nganh tilp nhan, sfl dung ngudn Iflc quan tri van dao tao Thanh viln tham gia vao vile xay phdng: Cd mpt dpi ngu nhdn Ifle van phdng dflng ehu^n dau ra, ngodi lanh dao Khoa, zk dap flng dflpc cae ddi hdi eua efl quan, doanh to bp mdn va gidng vien ehuyen mdn can phat nghiep ddng thdi rflt ngdn dfldc thdi gian tap huy vai tro eua dpi ngu ehuyen gia la dai dien sfl, nang cao hilu qua giai quyet edng vile tai cdc ed quan, td chflc, doanh nghilp - dai di?n Cd quan cdc cd sd sfl dung lao ddng, cdc nha khoa hpc - Ddi vdi Khoa Quan tri van phdng va Nha trfldng: Dao tao dflpc dpi ngfl nhan Iflc ed uy tin d cdc ed sd gidd due dai hpe -I- Ba Id, phdng Quan ly Dao tao dai hpc can lam van phong vfla hdng vfla ehuyen, vfla ed tiep tue phdt huy vai trd dilu hanh, chi dao pham chat ehinh tri, dao dflc tdt, tac phong viee xay dflng, phdt trien CTDT Phong lam viee chuyen nghiep, vfla cd tri thflc, kiln can Idm tdt vai trd tham mflu vdi Ban Giam thflc, ky nang nghe nghiep vl van phdng hieu va trung gian ddi vdi cdc Khoa, dac biet 52 I Tap chi Khoa hpc Noi vu VX DAO TAO-Bdi DUdNG la nhflng khoa cung nhdm nganh Ddi vdi cdc Khoa Quan tri van phdng can nghiln cflu, Khoa ndy rat de xay nhflng mau thu^n, sfl tham khao kinh nghilm eua cdc cd sd dao tao khdng ddng nhat vile Ifla chpn, xae dinh nfldc va nflde ngodi vl xay dflng CTDT nhflng hpe phan ehung Chinh vi vay, phdng Ngoai ra, can sfl dung eae phan mIm ehuyin Qudn ly Ddo tao Dai hpe can cd sfl dilu phdi dung de xfl ly dfl lieu, thdng tin va phan tich, hdp ly vdi cdc khoa chuyin mdn, tham mflu danh gia de ed nhflng sd lieu mang tinh dinh kip thdi vdi Ban Gidm hieu de trdnh xay Ifldng, dinh tinh ve ket qua dau eua CTDT vi?c CTDT dflde soan thao vd thay ddi lien vdi muc tieu dao tao da dfldc xdc dinh tuc thilu sfl thdng nhat gifla cdc Khoa Tdm lai, nghiln eflu xay dflng va phat trien chuyin mdn Dilu ndy da anh hfldng din tien CTDT Id mdt ylu cau tat yeu ddi vdi cdc Khoa dp hoan chfldng trinh, gay lang phi ve dd cd Khoa Quan tri van phdng Cdng thdi gian va edng sflc tdc 1dm tdt se gdp phan ndng eao chat - VI phia Khoa Quan tri van phdng: Iflpng dao tao, uy tin cua Khoa, Nha trfldng + Mot Id, qud trinh xdy dflng, phat ddi vdi xa hdi; dap flng nhu cau thflc tien eua trien CTDT, Ban soan thao chfldng trinh eua eae ed quan, to ehfle, doanh nghiep va cung Khoa can phdi hdp chat che vdi cdc phdng, cap cho xa hdi ngudn nhan Ifle quan tri van ban ehfle nang Trfldng nhfl: Phdng phdng cd chat Iflpng cao Khao thi va Bao dam chat Iflpng, Phdng Cdng tac sinh viln v.v nham thu thap thdng tin danh gid vl CTDT thdng qua cdc kenh khac (lap va phat philu dilu tra, Idy y kien ddnh gia v l CTDT eua ngfldi hpc - sinh viln dang theo hpe tai Trfldng vd cae cflu sinh vien; cae ed sd sfl dung lao ddng, nhan Ifle Nha trfldng ddo tao; dpi ngu eae ehuyin gia ) TAI LIEU THAM K H A O Nguyen Dflc Chinh (chu bien) (2018), Phdt trien chUdng trinh gido due, Nxb Giao due Viet Nam Hpc vien Quan ly giao diJC (2017), Bdi gidng cdc chuyen de thudc ChUdng trinh boi dUdng theo tieu chuan chiic danh nghe nghiep gidng vien chinh Trong qua trinh phat triln CTDT phdi Tran Hflu Hoan (2011), BdigidngPhdt trien dae bilt ehu trpng xfl ly thdng tin phdn hdi chUdng trinh, Trildng Dai hoc Giao due Ha Npi, tfl phia eae cd sd sfl dung lao ddng, sinh vien da tdt nghilp, cdc td chuyen gia Ddy ehinh la nhflng ddi tflpng, kenh thdng tin quan trpng cung cap eho Ban soan thao CTDT cd nhflng danh gid khach quan, chinh xdc vl CTDT va nhflng nhu cau eua thflc tl, eae ed quan ddi vdi CTDT cua Nha trfldng -I- Hai Id, qud trinh xdy dflng CTDT, Vu Thi Son, Silde Bdi gidng Phdt trien chUdng trinh, Trfldng Dai hpc Sii pham Ha Npi Tfl dien Giao due hoc (2001), Nxb Tfl dien Bach Khoa Lam Quang Thiep, Le Viet Khuyin, Phdt trien chUdng trinh gido duc/ddo tao dai hoc, Cdsonla.edu vn/daotao/attachments/article/249/ PT chtrinh gduc.doc 53 I Tap chi Khoa hpc Npi vu