NGHIEN CUU - TRAO DOI BOI DUGiNG VIEN CHllC NGANH THONG TEV-THU VlfiN THEO VI TRI VIEC LAM TRONG KY NGUYEN SO ThS NguySn Thi Minh PhUdng ThU vien Hoc vien Hanh chinh Quoc gla Tom tit: CuQc Caeh mang eong nghISp lan thU dang la xu the co tac dong din nen kinh te-xa hoi cua nhiiu qudc gia Do la qua trinh chuyin doi nSn cong nghiSp sang qua tnnh tiep can dila tren nen ting so hoa, nin tang Internet van vU va tri tuS ngudl Khi thay doi nen ting edng nghiep doi hoi phii eosu thay doi giao due va dao tao CO quan thdng tIn-thU vien can co sU chuyin doi dS dip Ong xu the chung Be lam dude dieu do, vien chUc nganh thong tin-thu vien cin duqc trang bi va hang eao kien thUc, ky nSng tam viec Boi dudng theo vi tri vide lam cOa vien ehUc phat trien nang luc cho vl§n chile, nang cao hieu qui eong viec, phat huy tot nhit tiSm nang cCia vi&n ehUe thue thi eong viec theo tCIng vt tri dim nhan tai cac don vi sU nghiep edng lap TCf khoa: Nganh Thong tin-thii vi#n; b6i dudng vien chOc; dao tao; vi tri vi|c lam; k^ nguygn s6 Job-based capacity enhancement for information - library officers in the digital age Abstract: Industrial Revolution 4.0 (Industry 4.0} is influencing the social - economic development of many countries It's a process in which the industry platforms transitioning into ones based on digitalization, Internet of Things and Artificial Intelligence, in order to transform the industry platform, there must be changes in education and training in general, and in information centers - libraries In particular Accordingly, information -library officers need to be equipped with knowledge and working skills for this trend Capacity enhancement for information - library officers based on their positions helps improving their capacity, increasing their efficiency and potential in public administrative units Keywords: Information - Library Major; staff capacity enhancement; job-based training; digital Mddau dudng cong chile, vien ehilc theo vj tri viec Sinh thdi, Chu tich Ho Chi Minh da lam la het silc can thiet, dac biet la boi khang dinh; "Can bp la cai gdc cua moi canh doi mdi va hoi nhap nhu hien Boi cong viec", va "Muon viec cong hay dudng nang luc theo vj tri viec lam se gan that bal deu can bo tot hay kern" [Ho Chi vdi nhu cau eong viec cua moi edng chile, Minh, 2002] Cac van kien cua Dang, eac vien chile Vi vay, viae dao tao, boi dUdng van ban cua Nha nude deu khang djnh tam can bo, cong chile, vien chile ndi Chung va quan c i a edng tae dao tao, boi dudng dao tao, boi dudng edng chile, vien chile can bo, cong chac, vien chile va chat luong heat dong ITnh vuc thong tin - thu vien eua edng tae can phai dugo doi mdi Vi (TT-TV) ndi rieng can phai sau va bam tri viec lam xac dinh ro chile trach can dam sat vao yeu cau thue Men hon nOa nh^t la nhiem, eac kien thilc, ky nang, thai dd can ky nguyen so va bdi canh Caeh manq cd de thue hien cong viec hieu qua Viec boi I THONG TIN V A T U LIEU-3/2019 edng nghiep 4.0 (CMCN 4.0) nhu hien NGHIEN ClJU - TRAO DOI SU can thigt ph&i b6i dudng vien Chile nganh thong tin-thu vien theo vj tri viec lam Vai trd ban dau cCia thu viSn la luu trO va to ehUc khai thac, sd dung chung von tai li$u nham truyen ba tri thilc, cung cap thdng tin, phuc vu nhu eau hpc tap, nghien cOu va giSi tri eua moi tang Idp nhan dan Sau la vi$c phcin loai tri thilc ma di^n hinh nhSt la khung phan loai thSp phan Dewey d the ky XX thdng tin bung n6 Cung vdi sU ddi eCia Internet, thu vi$n lai tiep tuc cd siJ chuyin bien nham dap Ung yeu cau phat trien cua xa hpi, dd la vi§c hlnh thu vien dien til/thu vien sd Trong boi cSnh CMCN 4.0 nhu hien nay, thuviin lai tiep tuc thay doi cung vdi nhieu ling dung nhu Internet van vat (Internet of Things), tai nguyen giao due md (Open Educational Resources) hay dU lieu ldn (Big Data) Ngudi lam cong tac thu vien la ngudi lam chu nguon thdng tin, cd nhiem vu thu thap, xQ ly, sap xep va la eau noi giOa ban doe vdi tri thUc De dap Ung dUdc ySu cau edng viec, ngUdi lam thu vien can phai gidi chuyen mon va thao cac ky nang mem Tuy nhi§n, vdi sU phat triln khdng ngUng ciia khoa hpc va ky thuat, ngudi lam cong tae thu vien can phai dUde dao tao, boi dudng di theo kjp vdi xu the phat trien chung Neu nhu nhOng nam 90, ph4n mem CDS/ISIS dUde sCl dung rpng ral Vci bien cac thu vien thi den nay, phan mem dd da loi thdi, nhudng chd cho nhOng phan m^m mdi vdi nhieu tien Ich hdn N^u nhOng ngudi lam edng tac thu vien duoc dao tao sU dung CDS/ISIS ma khdng dLTdc bdi dudng, tap huan nhOng phan mem mdi thi se khdng the dap Ung dUde yeu eau edng viec Day chi la mpt sd nhCng vi dg ve su phSt trien dot pha vupt bac eua KH&CN ma 6stc biet la eong nghe thdng tin da tac dpng sau sac vao moi ITnh vUc eiJa ddi song xa hpi, dd cd ITnh vUc TT-TV BSn c^nh dd, vi§c be tri dung ngudi, dung viee se giup cho vien chUe ed the phat huy het kha nang sang tao, kien thUc chuyen mdn va tao hUng thij lao dpng, tang hieu suat edng vide Boi dudng la qua trinh cap nhat kien thUe eon thieu hoae lac hau, bd tuc kinh nghiem hoae cac hoat dong nham tao dieu kien cho ngudi dupe boi dudng cd cd hpi de cCng cd va md rdng nhffng kien thUe, ky nang chuyen mdn, nghiep vij theo chuyen nganh, ed tinh Ung dung de hoat dong nghe nghiep ed hieu quli hdn Boi dudng theo vj tri viec lam chinh la ca nhan hda nhu cau dao tao, bo sung nhOng kien thUc, ky nang ma mdi vj trf viec lam thUc sU can, khac phije su dan trai chUdng trinh, ndi dung dad tao, boi dudng dai tra Thdng qua viec bdi dudng theo vj tri viee lam, doi ngu vien chUe nganh thu vien se dupe trang bj kien thUc, ky nang chuyen mdn sau, tinh thdng nghiep vu, khac phuc dUdc tinh trang khdng it vien chUe dupe dao tao cd ban, dUdc boi dudng dap Ung tieu chuan ciia ngach nhung thue thi nhiem vu pham vi chUc trach dUde giao han Che, lung tijng, tham ehf chua am hieu nghiep vu eua edng viee dang dam nhan Quy trinh boi dudng vien chUc nganh thong tin-thu vien theo vi tri viec lam Khoan dieu Luat Vien chUc quy djnh; "Vj tri viec lam la cong viec hoae nhiem vu gan vdi chile danh nghe nghiep hoae chile vu quan ly tuang Ung, la can oil xac dinh so lUdng ngUdi lam viec, cd cau vien chiic de thUc hien viec tuyen dung, si dung va quan ly vien chile dan vi sU nghiep cong lap" [Qudc hpi, 2010] Vj tri viec lam mpt cd quan, to chUe dd cd cac CO quan TT-TV, bao gom; - Cae vj tri lanh dao, quan ly; - Cae vj tri thUa hanh, thue thi (hanh chinh, hoach djnh chinh sach, x l ly nghiep vu, phuc vu ) Nhu vay, cd yeu eau mdi phat sinh, nha quan ly phai trang bi cho ngUdi lao THONG TIN VATU LIEU-3/2019 j NGHIEN Cl/U-TRAO DOI dpng nhOng kien thiJc va ky nang lien quan, phuc vu tri/c tiep ctio viec thiJc hien mpt phan hoae mpt doan cong viec - dieu ma ho chaa dUdo biet, chua dapc hpc de dSm b^o mpt cong viec cu the DUa tren phan tich va danh gia nang lUc hien tai (kien thifc, ky nang) so vdi vi tri cong viec dang dam nhiem de boi diJdng nham dap Cfng yeu cau cong viec dat Viec boi dii6ng vien chifc c^n ph&i dupe thue hien theo trinh tu" cac bade nham dap ling muc tieu de Ve tong the, quy trinh boi dUSng gom bon bUdc cO bcin: xac djnh nhu c^u; lap ke hoach; thUc hien va danh gia (Hinh 1) ( # Xac djiih ^ nhu cau QUY TRINH BOI DU'ONGy f ke hoach LipkST" i i o ^ h boi " _ dirijng ^ ^ mUc dd nao 6i dam b4o cong ldn nhft, chi phi hieu qua nhat viec giai quyet cac Man de lien quan den nang luo lam viec eua vien chUc ddn vi - LSp ke hoach boi dudng vien chac: Vipo lap ke hoach boi dudng giup cac nha q u i n ly nganh TT-TV va cac cd sd bdi dUPngJen ke hoach bdi dudng, dd bao gom: muc tieu boi dudng, ndi dung bdi dudng, thdi gian boi dudng, kinh phi boi dudng - Thac hien ke hoach boi dudng: Be thUc hien mot khda boi dUSng can cd quyet dinh md Idp (do cd quan cd tham quyen ky), tam Ung kinh phi cho mot Idp boi dudng, cong van chieu sinh, len Ijch hoe, cong tac chuan bj va ddn hpc vien, danh gia ket quS khda bdi dudng - Banh gia chat lUdng boi dudng: Day la giai doan cudi cung qua trinh boi dudng nham xac dinh mUe dp hoan muc tieu da de tU trudc Viec danh gla nham xac dinh cac hoat dpng va ket qua co dap Ung dupe eac quy djnh de va eac quy djnh cd dupe thue hidn mpt each cd hieu qua hay khdng Danh gia ch^t lupng bdi duSng tap trung vao danh gia chat lupng ehudng trinh bdi dudng, chat lupng dpi ngu giang vien va hoc vien tham gia khda bdi dUSng, eung nhu hieu qua sau khda boi dUSng Hinh Sd quy trinh boi dudng cong ChUc, vien chdc [Ngd Thanh Can, 2014] Ndi dung boi dUSng vien chuTc nganh thong tin-thif vien boi canh Caeh mang cong nghiep 4.0 - Xac dinh nhu cau boi dudng vien chdc: Nhu cau boi dudng luc la su ddi hoi tat yeu, khach quan cua ed quan TT-TV theo tUng vj tri cong viec cua vien chUe ve nang cao nang luc, kien thUc va ky nang thdng tin sd Dua vao yeu cau cong viec, ban md ta cong viec cOa tOng vj tri viee lam va thue trang viee thue hien edng viec eCia vien ChUc nganh TT-TV de xac dinh nhu cau boi dudng Viec xac djnh nhu cau boi dudng cd vai trd dac biet quan trpng boi dudng theo yeu cau vj tri viec lam Budc quyet djnh dUdc viec boi dudng nen tien hanh d Vdi nhOng cd quan cd yeu cau chat che tU khau tuyen dung thi hau het vien chile hoat dpng ITnh vUe TT-TV deu dupe dao tao chuyen sau hoae da tham gia eac Idp nghiep vu ve TT-TV Tuy nhien, hSu het kien thUc lien quan den cong nghe thong tin so Vdi khoang 10 nam ve trudc deu da trd nen lac hau, 151 thdi Neu khdng dUde bdi dudng, vien chUc nganh TT-TV khd cd the theo kjp vdi nhOng tien bd khoa hoc ky thuat ap dung ITnh vuc TT-TV va hoat dong cLia CO quan se khd hoa nhap dUdc vdi xu the Chung, nhat la giai joan 10| THONG TIN VATU LIEU-3/2019 NGHIEN Cl/U - TRAO DOI Wen nay, chijng ta vUa trai qua ky nguyen so da nhanh chdng budc vao CMCN 4.0 De dap Ung dUde nhOng yeu cau mdi ciia xu th^ hi#n nay, theo vj tri odng viec, vien Chile nganh TT-TV can dupe bdi dudng mot s6 kien thUe va ky nang sau; - Ky nang edng ngh$ thong tin: Trong thdi dai cong nghe sd va internet hien nay, vien chUe cSn phai ed ky nang sCl dung cong nghe va sir diing thao cac Ung dung tren internet d l cap nhat thdng tin mpt each nhanh chdng, kjp thdi Ky nang v^ cong nghe thong tin se li§n quan tdi kha nang sap x^p dO lieu, bao v$, qu4n ly va chia se dO ligu HSu het vien chUc lam trpng ITnh vi^c TT-TV can dUdc bdi dudng ky nang cong nghe thdng tin thdng, cd gla trj de phuc vu tot nhat nhu cau tin cda ngudi dung tin Neu ket quS thdng tin nhan dupe qua rdng va nhieu so vdi yeu cau, se gay khd khan cho sU chpn lua Vi vay, can xac djnh dung yeu cau va mijc tieu tim tin Tim kiem thdng tin theo dien rpng se tim dupe mpt lupng thdng tin ldn hdn tim theo chieu sau Tim kiem thong tin theo chleu sau se tim dUdc thdng tin sat vdi chu de hdn, mac dU sd lUdng thdng tin cd the ft hdn nhung dap Ung dung nhu cau eOa ngudi dung tin Viee bdi dudng ky nang tra cUu thdng tin dUde Uu tien cho thu thu va nhOng vien chUc tai cac vj tritu van thdng tin - Ky nang ling xii, xit ly tinh hudng, giao tiep vdi ban doc, ngildi diing tin: Ky nang quyet dinh chat lUdng djch vu TT-TV va - Chuyen mon nghiep vu: Vien chUe can la mpt nhOng tieu chi danh gla mUc dp hai Idng cua ngUdi diing tin vdi cd quan nam viJng nghiep vu da dUdc dao tao de thdng tin Hien nay, vien chUc cac cd tildd cd the cap nhat nhOng kien thUe mdi, quan sU nghiep deu dude bdi dudng trinh phuc vu cho edng viee Dac biet, nhOng dp quan ly nha nude theo eac ngach, cac ngudi lam cong tac xCr ly nghiep vu TT-TV, cap quan ly Viee bdi dudng la rat c4n can thudng xuyen dupe cap nhat kien thUc thiet bdi cae khda dao tao bdi duSng quan ly mdi de cd the tiep can nhOng thay ddi nha nude giiip nang cao y thUe, trach nhiem khau XLI ly thong tin, dUa vao tinh hinh thUc edng vu, gdp phan trien khai eac van te tai cd quan de cd d§ xuat dieu chinh phu ban quan ly nha nude mpt each hieu qua, hpp theo xu the chung eija cac cp quan dong thdi giup hpc vien nang cao nang luc, TT-TV khac VI du nhu, nhUng nam trUdc ky nang, phong each lam viec quSn ly, day, S Viet Nam, khung phan loai thap phan dieu hanh va thue hien tdt odng viee dUde Dewey Sn ban DDC 14 la mpt nhOng giao Boi dudng quan ly nha nude danh cho mdn hpc giao due dai hdc tai cac tat ca edng chUe, vien chUc, tU lanh dao, trudng dac tao chuyen nganh TT-TV Khi quan ly den vien ehUc ddn vi viec djch va in khung phan loai thap phan - Ky nang ngoai ngU Trong thdi ky hpi Deway - an ban 23 (DDC 23) dude dua vao luu hanh, ThU vien Qudc gia Viet Nam da nhap va vdi xu the toan cau hda hien nay, ngoai ngO la phUdng tien h5 trd edng viec to chile tap huan sU dung khung phan loai thap phan Dewey - an ban 23 (DDC 23) cho can thiet va khdng the thieu Mdi vien chUe cac thu Vien ci nude Va ddi tUdng can thao it nhat mpt ngoai ngS de ed dUde c i di hoc la nhOng ngudi lam edng tac the tiep can den ngudn thdng tin tren the gidi, giilp cho viee hoc hoi kinh nghiem, phan loai tai liSu tai cac cd quan TT-TV • KynSng tra cilu thong tin: Thdi dai bUng cap nhat kien thUc tU nhUng qudc gia khac no thong tin khien ngudn tai nguyen thdng Do dd, tat ca vien ehUc can tu nang eao, tin da dang, ddi hdi ngudi lam thu vien phai trau ddi ky nang ngoai ngU cua minh, dac CO ky nang tra eUu thdng tin nham quan ly, biet la nhOng ngUdi lam cong tac bd sung, khai thac va gidi thieu nhOng thdng tin chinh tra cUu thdng tin, xU ly nghiep vu THONG TIN VATU LIEU-3/2019 j i t NGHIEN CUU - TRAO DOI kien thUc bd trd, ngUdi hpc ed the tU nghien eUu va trang bi cho minh Loai kidn thUc "can biet" la loai kien thUe ma giang vien - /Wuc tieu boi dudng: Bdi dudng vien ed the gdi y, gidi thieu dd hpc vidn nghien ChUc nganh TT-TV can hudng den nang luc cilu, md rdng tam hieu biet, hd trd cho vipe lam viec, khac phuc nhUng ky nang, kien thue hien cong viec hieu qua hdn Lo?i kien thUe eon thieu de cd kha nang bat kip su thUc "phai biet" la loai kien thUe nhat thiet phat tnen cua KH&CN Muc tieu bdi dudng phai dupe trang bj khda bdi dudng phai chuyen tU dao tao ve ly thuyet sang theo vj tri viec lam bdi nd la kien thUe mdi, thue hanh, tU dao tao theo djnh hudng ngudi hoe ohua dupe dao tao va nd thUe sij chuyen tU eung (dao tao theo cai ma ed s6 can thiet cho vj tri cong viae ciia vien chUc, ed) sang bdi dudng theo cau (dao tao cai va xa hdn la cho sU phat trien ciia cd quan ma ngudi hoc can), tU bdi dudng ch? phuc thdng tin vu nhu cau cd quan edng tac den vi$e Viec xac djnh cac kien thUe, ky nang nhu hda nhap chung cung cae CO quan TT-TV tren nham muc dfch: giam tai chp chucng khac ca nude va tren the gidi Yeu trinh bdi dudng theo vj tri viec lam, thue eau bdi dudng theo vj trf viec lam khdng ehi hien ChUdng trinh bdi dudng ngan dUng lai d chd "biet" ma phai "lam dupe" va va tap trung vao eac npi dung thiet thUe, "lam dung" nhOng edng viec ma cd quan, thiet yeu cho ngudi hpc; phu hpp vdi dac ddn VI can diem vj trf edng tae ciia ngudi hpc; bao dam - Noi dung bdi dudng: ChUdng trinh bdi su linh hoat viec bien soan va thue dudng ndi Chung can chij dpng, Imh hoat, hien ChUdng trinh bdi dudng Viec xay dung vdi thdi gian dao tao ngan d moi khda hpc ChUdng trinh bdi dudng theo vi tri viec lam nhung cd the tien hanh dao tao nhieu lan can tinh den yeu cau cong viec hien tai va de cap nhat thudng xuyen kien thUc, ky tUdng lai cua vien chUe Ndi each khac, viec nang, xay dung nang luc dap Ung yeu cau bdi dudng theo vj tri viee lam can phai phuc cija thue tien Noi dung bdi dudng phai can vu dap Ung cho edng viec hien tai va chuan cU vao yeu eau ciia ITnh vuc chuyen mdn bj cho vien ChUc d vj trf viee lam, vj trf chUe phCi hdp vdi tUng v\ tri edng viec Ve cd ban, danh mdi tUdng lai noi dung ehUdng trinh phai tra Idi dUdc ba cau hoi; ThUc hien edng tac bdi dudng theo vj + Vj tri edng viec eija vien chUo phai lam tri viec lam khd va tdn kern hdn so vdi bdi dudng theo tieu chuan ngach Bdi dudng nhung viee gi? theo tieu chuan ngach thue hien theo eac + Lam viec dd nhu the nao? ChUdng trinh, tai lieu quy djnh va da dUde ^-i- Can cd quan he phoi hop nhu the nao bien soain san De trien khai bdi dudng theo de dat chat luong va hieu qua cong viec tieu chuan ngach, cac ngudn luc thUc hien eao nhat nhu giang vien, tai lieu, bal tap tinh hudng,.Mpt dieu quan can luu y la phai xac da dUde chuan bj san tU trudc Trong djnh "ham lUdng" ciia cac loai kien thUe ma dd, ddi vdi hoat dong boi dudng theo vi ngudi hoc thue su can Cd the chia kien thUe tri viee lam thi chUdng trinh, tai lieu phai lam ba loai: loai kien thilc ma ngudi hpc thUdng xuyen thay doi, cap nhat hoae xav phai biet; loai kien thUe can biet va loai kien dung cho Phil hdp vdi su thay ddi phat triln thUe nen biet Loai kien thUe "nen biet" la cua cong viec .pncuinen Yeu cau doi vdi cong tac boi dUSng theo vj tri viec lam cua vien chufc nganh thong tin-thu vien 12| THONG TIN VATU LIEU-3/2019 NGHIEN CUU - TRAO DOI - Giing vien va phUdng thifc bdi dudng: PhSn ldn nhOng ngudi tham gia chUdng trinh bdi dUSng la nhUng ngudi da cd mpt trinh dp nhat djnh, da trai qua thue tien va it nhieu cd kinh nghiem edng tac, cd kha nSng tu hpc, tu nghidn cUu, tU phan tich danh gia van de Vi vay, phUdng thUe bdi dUBng ddi vdi ho khdng gidng nhu phUdng thilc dad tao sinh vien PhUdng thUe bdi dUBng cSn cd sil thay ddi, khdng ddn gian la sil thuyet giSng, truyen dat kien thUe mot chieu ma can viec bdi dudng theo vj trf viae lam giup vien chUc cung mpt vj trf hoae tUdng dUdng ed ed hpi ciing chia se, th&o luan, nhan nhting khiem khuyet kien thUc, ky nang giai quyet cong viee minh dang dam trach de tim ndi dung can bd khuyet De sU chia se cd hi^u quci, dpi ngu giang vien day khdng chi bao gom nhOng giang vien giang day iy thuyet ma can ed nhOng giang vien kiem chirc, nhUng ngudi co kien thUc thUe tien nhieu nude tren the gidi, cac ed sd dao tao, boi dudng ddng vai ngudi td ehUc giJng vien la nhUng chuyen gia ed nhieu kinh nghiem thUe tien Tren thUc td, nhOng ngudi da, dang lam va cd kinh nghiem viec thue hien nhUng edng viee dd mdi thue SLI hieu ro va cd the ehi dan eu the cong vi$c dd phai lam nhu the nao va lam de dat hieu qua eao nhat Do dd, sU ket hdp giiJa giang vien ly thuyet va giang vien thUe tien se gdp phan lam sang to cac van de thilc tien, dam bao nang eao nang lUc lam viec cho vien chUe Cac phUdng thUe bdi di/dng tai chd, tham quan, hpc tap, trao ddi kinh nghiSm giQa cac ed quan thdng tin can dupe chu y ap dijng nham da dang hoa cac kenh bdi dudng - Nang luc ca sd bdi dudng: Can phathuy vai tro eua eac trudng dad tao, cae trung tJm khoa hpc, cac vidn nghien eUu ve ITnh VUc TT-TV viee bdi dUSng cae kien thiJIc, ky nang chuyen nganh, chuyen sau eua nganh, ITnh vuc va su thay ddi npi dung Sd vdi xu the phat trien Ve he thdng ed sd vat chat, can chu trpng phdng hpc va cac trang thiet bj phuc vu cho viec giang day theo phUdng phap hien dai Cao cd sd bdi dudng can cd eac phong phu hpp oho cac Idp boi dudng cd sd lUdng hpc vien khong qua ldn, tao dieu kien cho viee chia se kinh nghiem, truyen thu kien thUc, ky nang, phat trien nang lUc hieu qua Ket luan De nang cao nang luc lam viee va nang cao chat lupng ngudn nhan luc nganh TT-TV bdi canh CMCN 4.0 nhu hien nay, bdi dudng vien chUe can cd sU chuyen minh manh me Bdi dudng theo vj tri viec lam la su eu the hda cho yeu cau ddi mdi dd Tuy nhien, de viec bdi dudng theo vj tri viec lam trd xu hudng chu dao bdi dudng can bp, edng chUe, vien chdc can phSi cd nhUng giai phap ddng bo, toan dien, can phai ed su nhan thUe day du va toan dien ve chUe nang boi dudng Bdi dudng mdi chi la each lam, eon nang luc thue thi mdi la muc tieu Thudc danh gia hieu qua ciia bdi dudng chinh la nang lUc edng tae ciia vien ChUc, la kha nang thich Ung vdi nhOng tien bd eua khoa hpc ky thuat va Ung dung vao thue tien tai ddn vi eong tac TAI LIEU THAM KHAO Ngo Thanh Can (2014) Dao tac, boi dudng phat trien nguon nhan luc khu vuc cong, NXB Lao dong Ho Chi IWinh toan tap (2002) Nha xuat ban Chinh tri Qudc gia, tap Qudc hoi, (2010) Luat Vien chile sd 58/2010 QH2 15/11/2010 (Ngay Toa scan nhan duac bai: 15-01-2019; Ngay phan bien danh gia: 14-02-2019; Ngay chap nhan dang: 15-3-2019) THONG TIN VATU LIEU-3/2019 113 ... kiem thdng tin theo dien rpng se tim dupe mpt lupng thdng tin ldn hdn tim theo chieu sau Tim kiem thong tin theo chleu sau se tim dUdc thdng tin sat vdi chu de hdn, mac dU sd lUdng thdng tin cd the... nhat nhu cau tin cda ngudi dung tin Neu ket quS thdng tin nhan dupe qua rdng va nhieu so vdi yeu cau, se gay khd khan cho sU chpn lua Vi vay, can xac djnh dung yeu cau va mijc tieu tim tin Tim kiem... nhu cau eOa ngudi dung tin Viee bdi dudng ky nang tra cUu thdng tin dUde Uu tien cho thu thu va nhOng vien chUc tai cac vj tritu van thdng tin - Ky nang ling xii, xit ly tinh hudng, giao tiep