Quản lý ứng dụng ICT trong dạy học khối ngành kỹ thuật khối ngành kỹ thuật ở các trường đại học trên địa bàn thành phố Hà Nội hiện nay.Quản lý ứng dụng ICT trong dạy học khối ngành kỹ thuật khối ngành kỹ thuật ở các trường đại học trên địa bàn thành phố Hà Nội hiện nay.Quản lý ứng dụng ICT trong dạy học khối ngành kỹ thuật khối ngành kỹ thuật ở các trường đại học trên địa bàn thành phố Hà Nội hiện nay.Quản lý ứng dụng ICT trong dạy học khối ngành kỹ thuật khối ngành kỹ thuật ở các trường đại học trên địa bàn thành phố Hà Nội hiện nay.Quản lý ứng dụng ICT trong dạy học khối ngành kỹ thuật khối ngành kỹ thuật ở các trường đại học trên địa bàn thành phố Hà Nội hiện nay.Quản lý ứng dụng ICT trong dạy học khối ngành kỹ thuật khối ngành kỹ thuật ở các trường đại học trên địa bàn thành phố Hà Nội hiện nay.Quản lý ứng dụng ICT trong dạy học khối ngành kỹ thuật khối ngành kỹ thuật ở các trường đại học trên địa bàn thành phố Hà Nội hiện nay.Quản lý ứng dụng ICT trong dạy học khối ngành kỹ thuật khối ngành kỹ thuật ở các trường đại học trên địa bàn thành phố Hà Nội hiện nay.Quản lý ứng dụng ICT trong dạy học khối ngành kỹ thuật khối ngành kỹ thuật ở các trường đại học trên địa bàn thành phố Hà Nội hiện nay.Quản lý ứng dụng ICT trong dạy học khối ngành kỹ thuật khối ngành kỹ thuật ở các trường đại học trên địa bàn thành phố Hà Nội hiện nay.Quản lý ứng dụng ICT trong dạy học khối ngành kỹ thuật khối ngành kỹ thuật ở các trường đại học trên địa bàn thành phố Hà Nội hiện nay.Quản lý ứng dụng ICT trong dạy học khối ngành kỹ thuật khối ngành kỹ thuật ở các trường đại học trên địa bàn thành phố Hà Nội hiện nay.Quản lý ứng dụng ICT trong dạy học khối ngành kỹ thuật khối ngành kỹ thuật ở các trường đại học trên địa bàn thành phố Hà Nội hiện nay.
1 PREFACE Rationale Information and communications technology (ICT) development has been powerfully affecting various fields of the social life, in which it is education and training In the time of industrialization and modernization, development in education and training is highlighted by the Party and the State and The strengthened powerful application of ICT to teaching and learning is considered as important factor for reform and enhancement of education quality In fact, managing the application of ICT in teaching in general and in teaching engineering at universities in particular has become an urgent and indispensable need in improving the quality of education and training in universities The proper direction of university administrators in order to effectively apply ICT in teaching to meet the demand of fundamental and comprehensive innovation in education and training in current and next year For this reason, I decided to carry a study entitled: “Management of Information and communications technology (ICT) application in teaching engineering majors at universities in Hanoi city’s current” is a matter of theoretical and practical significance Objectives and tasks of study * Objectives of study It aims at clarifying fundamentals of theory and practice of ICT application in teaching engineering majors, contributing to enhancement of satisfactory teaching quality to meet current demand of universities in Hanoi city’s current * Tasks of study Interpretation of theoretical fundamentals for teaching management and management of Information and communications technology (ICT) applications in teaching engineering majors at universities in Hanoi city’s current 2 Surveying, analyzing and assessing the current situation of management of ICT application in teaching engineering majors at universities in Hanoi city’s current Proposing measures to manage ICT application in teaching engineering majors at universities in Hanoi city’s current Conducting tests of necessity, feasibility and some proposed measures Objects, subjects, scope of study and scientific hypothesis Objects of study ICT application in teaching engineering majors at universities in Hanoi city’s current Subjects of study ICT application in teaching engineering majors at universities in Hanoi city’s current Scope of study Scope of content: In the dissertation it focuses on the ICT application in teaching engineering majors at universities in Hanoi city’s current from the point of view of scientific education, education management Scope of survey subjects: The study covers 03 universities represent universities with technical training in Hanoi city University board, management officials at universities: 60 people Lecture at universities: 240 people Student at universities: 600 people Scope of time: Conduct survey and use of some data for analyzing reality from 2016 to now Scientific hypothesis The application of ICT at universities in general and in teaching should be derived from strategic goals of universities development, towards improving teaching quality If universities with technical training in Hanoi city apply change management theory to enhance the application of ICT in teaching, it will contribute to innovating methods, organizational systems teaching and qualitative changes in the teaching quality of university in the context of digital transformation Methodology and research method Methodology The dissertation is studied basing on dialectical materialist methodology and historical materialism of Marxism-Leninism, Ho Chi Minh Ideology, views, policies of education and training reform and the education management of the Party At the same time, the dissertation applies the concepts of system approach - structure, historical and logic perspective, practical viewpoints and development perspectives in the dissertation study Research methods The dissertation uses the following research methods: Analytical method; synthesis method, observational method; questionnaire survey method; expert - in-depth interview method; testing and experiment methods; mathematical statistics, Excel and SPSS software Building a theoretical framework on ICT application in teaching engineering at universities in Hanoi city’s current New findings of the dissertation Develop theoretical frameworks for ICT application in teaching engineering majors at universities in Hanoi city’s current Through the survey, it is to analyze the actual situation, contributing to providing practical arguments and demonstrations for the management officials to assess ICT application in teaching engineering majors at universities in Hanoi city’s current It is also to orient and propose ICT application in teaching engineering majors at universities in Hanoi city’s current in order to bring about high effectiveness Theoretical and practical meaning of the dissertation The successfully studied dissertation will contribute to the development of theories of ICT application and management in teaching engineering majors at universities in Hanoi City in particular 4 Findings of the dissertation provide scientific arguments for management officials at all levels to refer to and apply to directing and implementing segments and steps of ICT applications in teaching engineering majors at universities in Hanoi city and other localities Structure of the dissertation The dissertation is comprised of Preface, chapters (18 items); Conclusion and Recommendation; List of published scientific works of the author in relevance with this dissertation, References and Appendixes Chapter OVERVIEW ON STUDIES RELATED TO THE DISSERTATION 1.1 Studies related to IT application to teaching 1.1.1 Studies of foreign authors Author Victoria L.Tinio in the book titled ICT in Education-Book (2001); Author Sayling Wen in the book titled Future of Education (2003); Author Peter Van Gils in the book titled Information Technology in Education (2004); Author Zhu Zhiting with paper The Development and Applications of eLearning Technology Standards in China (2004) Authors Cher Ping Lim, Ching Sing Chai, Daniel Churchill with books titled IT application models in modern education (2010) Research on the role of information technology in universities, authored by Roy Barton and Terry Haydn (2013) in the article "The use and management of IT in universities: strategies for leadership University"; 1.1.2 Studies of domestic authors In Vietnam, Authors Pho Duc Hoa and Ngo Quang Son, who wrote the book titled "ICT application to Active Teaching" (2008); The authors Jef Peeraer and Tran Nu Mai Thi, Tran Thi Thai Ha (2010) with the work "Information and communication technology in active teaching" Author Dao Thai Lai (2012) in the article "Information technology and changes in education"; author Vu Duc Thong (2016) with the article "Teachers' information and communication technology capabilities"; Authors Vuong Quoc Anh, Dao Ngoc Chinh, Phan Thi Bich Loi (2019) with the article "The role of ICT in building smart universities in some countries around the world and solutions to apply ICT in development smart university in Vietnam” In addition, there are other scientific articles and reports on ICT application to teaching 1.2 Studies related to ICT application management in teaching 1.2.1 Studies of foreign authors Author Sukanta Sarkar with the article “The Role of Information and Communication Technology (ICT) in higher Education for the 21st" Authors Rae Condie, Bob Munro and Liz Seagraves with book titled The impact of ICT in schools - a landscape review (2007) University of Strathclyde with the work "Impact of information and communication technology in schools - objective assessment"; Author Mojgan Afshari of the article titled Factors Affecting Changes in Principal's Leadership in IT Performance in Schools (2012); Authors Yan Piaw Chua and Pei Pei Chua (2017) studied: Developing a platform model for practices of educational technology leadership, 1.2.2 Studies of domestic authors Author Tran Kiem with "The Fundamentals of Educational Management Science" (2006); the author Phan Van Ty (2013) is the head of the Academy-level scientific project "Application of electronic lectures in the implementation of active teaching methods at the Political Academy" Some doctoral dissertations on management of ICT applications such as: "Management of ICT applications in teaching at Vocational School in Hanoi" (2013) by Trieu Thi Thu; “Management and fostering of cadres and civil servants at provincial political schools on the basis of information technology application” (2018) by Pham Thi Le Hang 6 In addition, there are some other articles on magazines with content related to ICT applications to teaching 1.3 Brief review on the results of published scientific studies and problems to be solved in the dissertation 1.3.1 Brief review on results of published scientific studies First, most studies suggest that ICT application plays an important role in educational activities; ICT has a great impact on management, teaching and learning to meet the trend of the times Second, some studies indicate the development and potential of ICT; method of ICT applications in teaching, the factors affecting management officials, lectures and students with regard to such application Third, some studies have shown that every management officials, lectures or student needs attitude and belief; they should be trained in ICT knowledge and skills, understand the development levels of ICT in teaching to come up with measures to apply ICT Fourth, ICT applications in teaching in schools remains restricted, incomplete and difficult; It is recommended to provide a measure for ICT applications in teaching in universities 1.3.2 Problems to be addressed in the dissertation It is to focus on theoretical issues in ICT application to teaching and its management in teaching at universities according to the viewpoint of educational reform; Analyze the factors affecting the management of ICT application in teaching engineering majors at universities in Hanoi city Assess the current status of ICT applications in teaching engineering majors at universities in Hanoi city; analyze the causes to provide a practical basis for proposing relevant measures Resolve the contradictions between the increasing demand for the quantity and quality of ICT application in teaching engineering majors at universities to meet current demand of educational reform 7 Study and propose measures of ICT application in teaching engineering majors at universities In the dissertation necessity and feasibility of these measures are examined and a number of measures are tested to confirm their practicality and effectiveness Sub-conclusion of Chapter Information and communications technology has been powerfully developed in all countries throughout all fields and been interested for study by various scientists and managers Authors studied the application of ICT applications in teaching in different scopes and subjects; asserted positions, roles, factors affecting ICT applications and its management in teaching; pointed out difficulties and challenges in ICT application and its management in teaching in universities Chapter THEORETICAL FUNDAMENTALS ON MANAGEMENT OF INFORMATION AND COMMUNICATIONS TECHNOLOGY APPLICATION AND MANAGEMENT IN TEACHING ENGINEERING MAJORS AT UNIVERSITIES 2.1 Theoretical issues on the applications of information and communications technology in teaching engineering at universities 2.1.1 The concept of applying information and communications technology in teaching engineering at universities The application of ICT in teaching engineering at universities are combination of ways and methods of exploiting and using the benefits of ICT in teaching and learning activities of engineering in an effective way, in order to improve the quality of teaching in universities today 2.2 Role of information and communicatiosn technology application at university 2.1.2.1 Role of information and communications technology application in university management 2.1.2.2 Role of information and communications technology application in teaching 2.1.3 Features of information and communications technology application in teaching engineering at universities * Characteristics of students at universities and the application of ICT in learning * University programs, content and the application of ICT in teaching * Forms, levels of application of information and communications technology in teaching engineering at universities 2.1.4 Content of information and communications technology application in teaching engineering at university * ICT application in searching, storing and exploiting teaching and management materials * ICT application in teaching of lectures’ engineering majors * ICT application in learning of students’ engineering majors 2.2 Theoretical issues on management of information and communications technology application in teaching engineering at universities from the point of view of "Change Management" 2.2.1 The concept of management of information and communications technology application in teaching engineering at universities ICT applications in teaching engineering at universities is the purposeful, planned, organized impacts of the management subject to apply information and communications technology in teaching activities of lectures and learning activities of students to enhance education quality to meet the current demand management of information and communications technology application in teaching engineering at universities 2.2.2 Management of iCT application in teaching engineering at universities from the point of view of "Change Management" 2.2.2.1 Change management Change management is a comprehensive process from planning, operating, directing the implementation of changing and testing to achieve the set goals for change 2.2.2.2 Management of ICt in teaching engineering at universities from the point of view of "Change Management" Managing the application of ICT in teaching engineering at universities from the point of view of change management is a comprehensive process from planning, operating, directing the implementation of changing and checking Evaluating the activities of applying ICT in teaching by the subject of management in order to achieve the expected state of the management process, contributing to the achievement of the goals of the teaching process 2.2.2.3 Content of management of ICT application in teaching engineering at universities from the point of view of "Change Management" * The first stage: Planning for a change in the application of ICT in teaching * The second stage: Organizing the implementation of changes in the application of ICT in teaching * The third stage: Consolidating the change in the applications of ICT in teaching * Fourth stage: Checking and evaluating the change of ICT application in teaching 10 * Fifth stage: Affirming, motivating, and sustaining the next change 2.3 Factors affecting the management of information and communications technology application in teaching engineering at universities 2.3.1 Impact from the development of modern science technology The development of science - technology requires teaching methods to change with the strong application of ICT 2.3.2 Effects from mechanism and policies of educational development in the modern technology environment The Party's and the State's policies and directives at all management levels are the legal environment for deploying ICT in universities, promoting the management of ICT application in teaching engineering majors at universities 2.3.3 Effects from awareness and attitude of management officials, lectures and students in regard of information and communications technology Recognition always plays an important role, creating consensus and unity for success Management officials, lectures and students who have right awareness will create motivation and determination to performance ICT application 2.3.4 Effects from competence and qualification of management officials, lectures and students in regard of information and communications technology Competence and qualification of management officials, lectures and students are decisive to efficiency and quality of all management and teaching activities 2.3.5 Effects from demand for educational reforms The demand for education reform has changed the management thinking and teaching process; It is required that ICT application and ICT application management need be flexible in terms of time, space, 11 and suitability to specific conditions Sub-conclusion of chapter Information and communications technology plays an important role in renovating management, teaching and learning methods to meet the requirements of improving the educational quality ICT application to teaching at universities is now strongly and manifests itself in a wide variety of forms ICT application in teaching is an important task in improving the quality of education Management officials needs to know the nature, content of ICT application and its management in teaching to effectively implement in universities from the point of view of "Change Management" Chapter PRACTICAL BASES FOR IT APPLICATION AND MANAGEMENT IN TEACHING ENGINEERING MAJORS AT UNIVERSITIES IN HANOI’S CURRENT 3.1 Brief review on higher education in Hanoi city 3.1.1 Scale of education The whole city currently have 93 universities and higher education institutes (public, people-founded and private), of which there are 79 public universities, 14 people-founded and private universities with over 300,000 students 3.1.2 The development of engineering majors at universities in Hanoi city In Hanoi city, there are a number of universities focusing on technical training Within the scope of research, the thesis focuses on 03 universities including: Hanoi University of Science and Technology, Hanoi University of Industry, Academy of Cryptography Techniques 3.1.3 Brief review on ICT application in engineering majors at universities in Hanoi city today 12 In recent years, universities offering technical training have made significant investments in ICT facilities and equipment; The ICT level of management staff, lecturers and staff has been significantly improved 3.2 Organizing survey 3.2.1 Purpose of investigation and survey of the situation In order to accurately and comprehensively evaluate the management of ICT application in teaching engineering at universities, as a practical basis to propose a system of measures to manage ICT applications in teaching engineering at universities in Hanoi city’s current 3.2.2 Contents of the current survey Survey on the current of ICT applications in teaching engineering majors at universities in Hanoi city’s current Survey on the current situation of management of ICT applications in teaching engineering at universities in Hanoi city’s current Surveying the current situation of factors affecting the management of ICT application in teaching engineering at universities in Hanoi city’s current 3.2.3 Object, location, time of investigation and survey * Objective of investigation and survey: It aims at assessing fully and comprehensively about the reality of IT application and its management in teaching in secondary schools in Hanoi Objective of investigation and survey: 60 management officials, lecturers (rectors, vice-chancellors, deans of faculties and departments at universities with technical training); 240 university lecturers; 600 students from universities with technical training [Appendix 7] Investigation and survey areas: at 03 technical universities in Hanoi city: Hanoi University of Science and Technology, Hanoi University of Industry, Academy of Cryptography Techniques Time of investigation and survey: 13 Conduct periods (period from April to June 2019 and period from September to December 2020) 3.2.4 Method of data processing It is investigated with questionnaire, statistic mathematics to process outcomes and data with percentage graphs and graphs 3.2.5 Survey tool Questionnaire for lecturers, administrators and students; Interview form for lecturers, administrators and students and Note sheet for observing activities of lecturers and students 3.2.6 To conduct a survey, follow these three steps: Step 1: Design the tool Step 2: Organize the survey Step 3: Survey results processing 3.3 Current state of implementing the ICT management in teaching engineering at universities in Ha Noi city’s current 3.3.1 Current state of implementing the ICT in searching, storing and exploiting teaching and management materials Most management officials, lecturers and students have awareness the applications of ICT in teaching as a necessary requirement and already know how to exploit the benefits of ICT in searching, storing and exploiting teaching materials 3.3.2 Current state of implementing the ICT of lectures in teaching engineering at universities in Ha Noi city’s current In general, the applications of ICT in teaching engineering at universities has been paid attention by the lecturers, implemented synchronously and initially achieved remarkable results 3.3.3 Current state of implementing the ICT in learning of students’ engineering majors The application of ICT by students has been interested in many different contents and forms 14 3.4 Current state of implementing the ICT in teaching engineering at universities in Ha Noi city’s current from the point of view of change 3.4.1 The current situation of change in the application of ICT in teaching 3.4.1.1 The current of chang The preparation for the change in management of ICT application in teaching engineering at universities in Hanoi city has been initially implemented, especially the identification of target models as well as resources for change 3.4.1.2 The current planning for change Planning for change management of universities also has certain limitations such as finding the factors that encourage and support change; determining the exact focus in stages, forming a mechanism to create a unified relationship between management levels or creating pressure when necessary 3.4.2 The current planning for change in the applications ICT in teaching engineering at universities *The current state of ICT application to teaching by teachers The results show that universities have not made investment in scientific research activities, ICT application in testing and assessing learners, and at the same time, the examination and evaluation of lectures' activities is not often * The current state of ICT applications in learning of students The management of ICT application of student has been implemented, with content achieved at a good level such as orientation, organizing some exercises or guiding the use of tools in searching for resources 3.4.3 The current state of change in the application ICT in teaching * Current state of fostering for improved level of ICT for management officials and lectures 15 Organizing to train and improve the level of ICT application for management officials and teachers such as planning, content orientation, etc * Current state of material facilities, technical equipment management assured for ICT application to teaching The management of ensuring the facilities for the change of ICT application management in universities of engineering has been interested but has not gone into depth * The current state of forming a changing culture in university Universities have policies to promote the forming a changing culture in universities, but the responsibilities of administrators and lecturers to ICT application activities in teaching and attracting young staff is still difficult 3.4.4 Current state of test and assessment of the outcomes of ICT application to teaching Universities are interested in testing and evaluating changes in the application of ICT in teaching, whose content has been evaluated above good level, and the evaluation results have contributed to promoting the management process 3.4.5 Current state of motivating and maintaining the development of the next change in the application of ICT in teaching * Current state of motivating and maintaining the development of the next change * Current state of motivating and maintaining the development of the next change in the application of ICT in teaching 3.5 Current state of factors affecting ICT application and management in teaching engineering at universities The impact of factors on the ICT application and management in teaching engineering at universities has been assessed at rather good level; management officials' perceptions about the importance of ICT application to teaching in universities is assessed as having the most significant impact 16 3.6 General evaluation on current state of ICT application and management in teaching engineering at universities in Ha Noi city 3.5.1 General evaluation Universities in Hanoi city is always interesting in directing the ICT application to reforming, raising the education quality; focusing on material facilities and equipment, meeting the demand of ICT application to teaching; ICT training has been focused However, the ICT application to teaching has not been regular, synchronous, wide and lack of linkage; Some places are very difficult in term of material facilities 3.5.2 Cause of advantage The dissertation indicates cause of advantages and disadvantages in ICT application management in teaching engineering at universities in Ha Noi city 17 Sub-conclusion of Chapter ICT application to teaching engineering at universities in Ha Noi city takes place frequently The body of management officials and teacher has good awareness on the necessity of ICT application to teaching However, qualification and skills of ICT application of management officials and lectures remain restricted; ICT application by students is conducted without specific instructions; ICT infrastructure has not been invested consistently among areas Direction and management have not been strategic and consistent so having not met current demand of educational reform To bring into play advantages and overcome disadvantages, it is necessary to boost up ICT application to teaching engineering, also propose feasible measures for enhancing quality of ICT application management in teaching engineering at universities in Ha Noi city to meet current demand of educational reform Chapter MEASURES OF ICT APPLICATION AND MANAGEMENT IN TEACHING ENGINEERING AT UNIVERSITIES IN HANOI CITY AND TEST, EXPERIMENT 4.1 Mesures of ICT application and management in teaching engineering at universities in Hanoi city today 4.1.1 Accurately planning changes in the application of ICT in teaching engineering majors Planning the change of ICT application in teaching Making a plane to change of ICT application in teaching 4.1.2 Direction of ICT application for management officials and lectures to meet current demand of chaging Identify training needs Identify training objects 18 Identify training content Identify forms and methods of training Estimated resources to ensure training activities Direction of ICT application for lectures and management officials Evaluate training results 4.1.3 Directiing the implementation of ICT activities in teaching according to the change management process Directing the close combination between organizing conferences, seminars at all levels and activities of professional groups with promoting the role of faculty/institute, staff Rectors of universities direct the review, analysis and evaluation of programme, teaching contents of engineering majors Directing lecturers to actively implement ICT application activities in teaching Rectors of universities direct the review and promulgation of documents about functions, tasks and coordination mechanism among agencies Rectors of universities need to direct the innovation, inspection and supervision of ICT application activities in universities Remove barriers to ICT application in teaching 4.14 Improve the management mechanism for ICT application activities in teaching according to the change management Completing guiding documents and supporting instructions for ICT application in teaching engineering Establish a coordination mechanism among relevant agencies, institutes/faculties in ICT application activities Organize training and fostering of specialized staff; Train teachers to use and maintain modern teaching equipment Mobilize resources to invest in ICT facilities and equipment for universities 19 4.1.5 Mobilize and effectively use resources to ensure that the application of ICT in teaching is maintained and developed For human resources For physical resources For financial resources For information resources 4.1.6 Directing the use of test results and evaluation of ICT application activities in teaching to reinforce and promote change Develop test and evaluation plan Organize the assessment process Analyze test results, evaluate and propose plans for adjustment, amendment and supplement Directing the use of test results and evaluation of ICT application activities in teaching to reinforce and promote change 4.1.7 Relations between measures Each proposed measure has a specific task, which is the condition, the premise of the other measure or support and promote mutually Measures are in a dialectical relationship, complement and support each other, promote mutual development, create a unified whole in the management of ICT application to teaching in ICT application and management in teaching application engineering at universities in Hanoi city’s current 4.2 Test and experiment measures to manage ICT application in teaching engineering at universities in Hanoi city’s current 4.2.1 Test 4.2.1.1 Common proplems about test * Purpose of test: In order to confirm the necessity and feasibility of the proposed measures 20 *Objective of test: 50 management officials, lecturers of faculties and departments at universities with technical training(170 people); total (220 people) * Content and test process: Testing the necessity and feasibility of the measures Evaluated on levels from high to low and quantified by scores 4.1.2 Analyze test results * Needs assessment: The management measures to apply ICT in teaching engineering majors at universities in Hanoi currently have a high degree of necessity with the average score = 2.38 and relatively even * Evaluation of feasibility: The feasibility of the measures is relatively uniform, the distance between the mean scores is not too far Measures are feasible with mean score = 2.13 Assessment of the need and feasibility of measures The author uses Spearman's formula to calculate the correlation coefficient With the correlation coefficient R = 0.83, it shows that between the necessity and the feasibility of the measures there is a strong and positive correlation, the measures are both necessary and highly feasible 5.2 Experiment 5.2.1 General review on experiment * Objective of experiment On the basis of proposed measures to manage the application of ICT in teaching engineering majors at universities in Hanoi city’s current, conduct experiments to verify scientific hypotheses, and at the same time evaluate them, evaluate the effectiveness of these measures when implemented in practice Experimental results are the practical basis contributing to prove the scientific hypothesis of the thesis 21 * Experiment hypotheses The leadership and university management ability of the ICT application in teaching engineering is formed from many paths, including training activities for management officials and lecturers If proactively innovating the content of ICT capacity building activities for management officials managers and lecturers in teaching technical disciplines by determining the content of the training in accordance with the functions and duties of the management officials,lectures in self-improvement will contribute to positive changes in ICT capacity in teaching of management staff and lecturers in engineering majors at universities in Hanoi city’s current * Objectives and test facility The objectives are the management officials, lectures in teaching engineering majors at universities in Hanoi city’s current * Force of experiment: Thesis author and some collaborators at the experimental facility * Period of experiment : Conducted testing in phases: Phase of May 2020; September 2nd, 2020 * Content of experiment: Experimenting with the measure "Directing and fostering to improve ICT capacity for management officials,lectures to meet changing requirements" * Method of experiment: A parallel controlled trial * Procedure of experiment: preparation; Conduct of experiment; End of experiment 5.2.2 Processing and analyzing results after impact experiment The experiment group's average score on each item increases significantly for itself and control group, which means that 22 knowledge is improved, and teachers' ICT skills are more proficient and effective The standard deviation and variance of the experimental groups in both participating schools were lower than the control group itself and compared with the control group, which means less dispersion It is indicated that the improvement in ICT skills and competence of the management officials and teachers in the experimental group were more stable, focused and solider than the control group The experimented difference in average score with test dependence function (in pair) in all contents was less than 0.05 (P