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KY NANG 1(J QUAN LY CAM XUC CUA SINH VIEN sa PHAM TS Tran Thj Thu Mai Dgi hgc Suphgm thdnh phdHd chi Minh T M TAT Ky ndng tif qudn ly cdm xiic Id mpi nhiing ky ndng rdt cdn thiel ddi vdi hogt dpng nghe nghiep cila sinh vien suphgm - nhifng ngifdi thdy luang lai Kel qud nghien cim ky ndng lit qudn ly cdm xiic ciia 1.089 sinh vien Dgi hgc Suphgm Ihupc Irifdng dgi hgc: Dgi hgc Suphgm thdnh phd Hd Chi Minh, Dgi hgc Cdn Tha, Dgi hgc Tien Giang, Dgi hgc Thii Ddu Mdt, Dgi hgc Ddng Thdp bdng phuang phdp dieu Ira bdng bdng hdi, thuc nghiem phdt hien vd kei qud khdo sdt tri tue cdm xiic cda 432 sinh vien ndm thif (khod 37) cdc ngdnh sif phgm Vdt ly, Anh vdn, Ngd van, Tdm ly hoc, Qudn ly gido due -JTrifdng Dgi hgc Suphgm thdnh phd Hd Chi Mmh cho thdy ky ndng lit qudn ly cdm xiic^ ciia hg chi d mile trung binh khd TO khoa: Ky ndng lit qudn ly cdm xitc; Sinh vien Dgi hgc Sif phgm: Cdm xiic lieu cue; Thao tdc Ngdy nhdn bdi: 24/1/2013; Ngdy duyel ddng bdi: 25/2/2013 D a t v a n dd Ky nang tu quan ly cam xue la mdt nhung ky nang mdm tao su thieh Ong cua ngudi g i i o vidn mdi trudng lam viec d n h i trudng phd thdng Nd ddng gdp hieu qua, tao su tuong t i e dac biet giua giao vien va eae dd'i tuong khac quan he nghd nghiep v i l i nhiing didu kien dd hd trg giao vidn dat den hidu q u i cao cua nghd nghiep X u i t p h i t to n h i n thOc vd su vit, hien tugng, ngudi se thd hidn tinh cam ddi vdi sir vit, hidn tugng rdi d i n de'n nhOng hanh dgng y chi Tuy nhien, de'n lugt minh, y chi cung t i c ddng ngugc lai ITnh vuc tinh cam, l i m thay ddi v i didu chinh tinh cam c i a ngudi Nhu v i y , tam ly ngudi, nhan thOc va y chi I i hai yen td cd the t i c ddng den c i m xOc va tinh e i m c i a c h i thd Ndi cich k h i c , n h i n thOc se giup ngudi n h i n bidt vd cam xue, cdn y ehi se didu khidn, didu chinh cam xiic cua ngudi Theo quan didm n i y , ky nang tu quan Iy cam x i c dugc hidu I i kha n i n g eon ngudi tu n h i n bie't v i tu didu khidn, didu chinh cam xue c i a b i n t h i n [4] N h u vay, ciu true cua ky nang tu quan Iy TAP CHiTAM Ly HOC, Sd (168), - 59 cim XUC bao gdm: nang tu nhin biet cim xue vi kha nang tu didu khien cim xue Phutmg phap va khach the nghien ciiru Nghien cOu vd ky nang to quin ly cam xue cia sinh vien so pham dugc thuc hien vdi miu khio sat gdm 1.089 sinh vien Dai hgc Su pham va 116 giang vien, ein bd quin ly eia 05 Irudng dai hgc: Dai hgc Su pham phd Hd Chi Minh, Dai hgc Cin Tho, Dai hgc Tidn Giang, Dai hgc Thu Diu Mdt, Dai hgc Ddng Thip (dd tai: "Phdt Irien ky ndng mem cho sinh vien cdc Trudng Dgi hge Su phgm" Ma sd: B2012.19.05 TS Huynh Van Son (chu nhiem), TS Hd Van Lien, TS Trin Thi Thu Mai thuc hien) va 432 sinh vien nim thO (khoa 37) cac nginh su pham Vit ly, Anh vin, NgO van, Tam ly hgc, Quan ly Giio due (de tii: "Khdo sdt Iri lue cdm xue eiia sinh vien Trifimg Dgt hoc Su phgm Ihdnh phdHd Chi Minh" Ma sd: CS.20I2.19.47, TS Trin Thj Thu Mai lam ehu nhiem) Cie phoong phap dugc su dung nghien cOu gdm didu tra bang bing hdi, thuc nghiem phat hien vi trie nghiem MSCEIT (Mayer Salovey Caruso Emotional Intelligence Test), version 2.0, 2002, danh cho ngudi ldn tO 16 tudi trd len Nghien cOu duge thuc hien nim hgc 2012 - 2013 Ket qua nghien cOu Do cam xue eua ngudi cd nhidu loai khic Ne'u can eO vao tinh chit cia cam xue thi cd the phin chia cam xue tich cue vi cim xue tieu cue Trong pham vi cia dd tai: "Phdt tnen ky ndng mem cho sinh vien cde trucmg dgi hge su phgm", ky ning tu quan ly cam xue cua sinh vidn Dai hgc Su pham dugc xem xet chi yen dudi gdc quan ly nhOng cam xue tieu cue hay nhOng cim xue am tinh [4] 3.1 Nhgn thdc cua sinh vien Dai hoc Su phgm ve ly lugn ky ndng tu qudn ly cdm xue Ke't qua khao sit vd nhin thOc cua khich thd nghien eiiu dd'i vdi khai niem ky nang tu quan Iy cam xiie [4] nhu sau: - Cd 4,8% sinh vidn eho ring ky nang tu quan Iy cam xue li kha nang hidu dugc cim xue cua ban thin; - Cd 58,1% sinh vidn chgn dip in ky nang tu quan ly cim xue li kha nang ngudi tu nhin biet va tu didu ehinh, didu khidn cim xue cia ban thin; - Cd 13,2% sinh vien eho ring ky nang tu quin ly cam xue la kha ning didu khidn dugc cim xue cua ban than; - Cd 23,9% sinh vidn chgn dap in ky ning tu quan Iy cam xiic la kha nang hieu dugc cim xiie cia ban thin vi ngudi khic dd cd each Ong xo phil hgp 60 TAPCHITAM ly HOC, Sd (168), - 2013 Theo each hidu dung nha't vd khii nidm ky nang tu quan ly cam xiic thi cd 58,1% «inh vien da thuc hidn duge yeu ciu Dd'i vdi 41,9% sinh vien cdn lai di ed cai nhin nhi't dinh vd ky nang tu quan ly cam xue nhung cdn chua thit su day d i vi loan didn Ddi vdi nhOng ydu ciu tu quan ly cam xue, cd 11,7% sinh vidn cho ring phai hidu dugc cim xiic eua ban thin; 16,1% sinh vien cho la phai nhin bidt dugc hiu qui cua cim xiie dd didu chinh kip thdi; 55,2% sinh vidn chgn dap in phai nhin bidt dugc cam xue dd cd su dieu chinh kip thdi, phu hgp va 17,1% eho ring phai ed du bin ITnh mdi cd thd kidm che dugc cam xue eia ban than NhOng didu kien nhu hidu rd cam xue, nhin bidt duoc hau qui cua cam xue, cd di ban ITnh ddu li nhOng yen ciu cin thiel dd ed thd tu quan ly cam xue Tuy nhien yeu ciu khii quit nhi't cia ky nang tu quin ly cam xiic li phii nhan bie't dugc cam xue dd cd su didu chinh kip thdi, phu hgp Nhu viy, mdi chi cd hon mdt nua sd smh vien nhan thOe diy di vd khai niem ky nang tu quin ly cam xue vi nhimg ydu ciu ddi vdt ky nang tu quan ly cam xue Diy Ii mdt ty le kha khiem tdn ddi hdi cic luc lugng giio due phai quan tam de trang bi thdm vd ky ning tu quin ly cam xue cho sinh vien Dai hgc Su pham 3.2 Bieu hien tuqudn ly cdm xiic cua sinh vien Dgi hgc Suphgm Trong qua trinh tu quan ly cam xue, sinh vien cd nhung bidu hien rit cu the ma bidu hien thudng gap nhi't li dd dd cam xue inh hudng de'n hgc tap va cdng viee (62,4%) Khi cim xue xuit hien, nhat la nhung cam xue tieu cue nhu gian hay budn chin, ngudi se khd tap trung tam tri dd thue hien nhung viec khic Ban N.Q, sinh vien Dai hgc Thi Diu Mgt ehia se: "Mdi cd chuyen budn, em khdng tap trung lim viee dugc Cung cd ging td vui vd nhung rdi diu eung vao dd Chi ddn nao cim xue diu bdt di thi cugc sd'ng mdi trd lai binh thudng" Bidu hien thudng gap thO hai tu quin ly eim xue cia sinh vien la khdng bidt kiem chd nhOng cdn ndng giin cua bin than (57,0%) Thodng thi cam XUC giin du se lam cho chi thd khd kidm soit dugc hinh vi vi dd din den hinh ddng khdng hay, nhOng hau qua tai bai Li mdt ngudi giao vidn, neu khdng cd nhOng ldi ndi, cu chi, hinh vi chuin muc tht khd cd the thuydt phuc doge hgc sinh Dac biet, ndu giio vien khdng bie't tu quin ly cim xue, khdng bie't kidm chd nhung cdn ndng giin cia bin thin vi ed nhung hanh vi khdng dung mue se lam anh hodng ddn hinh anh, uy tin cia ngudi thiy Bieu hien thudng gap thO ba d sinh vien tu quan ly cim xue li khdng bidt each giai toi nhOng cim xue tieu cue (56,4%); thO tu li dd chin nan eo nhung cam xue tidu cue (55,5%); thO nim li khdng lodng trodc doge hiu qua cia nhOng cam xue tidu cue (54%) Trong dd, bidu hien dd dd cam xic liy TAP CHI TAM Ly HOC, Sd (168), 3-2013 lan sang ngudi khic (47,4%) khdng dim ddi dien vdi eim xue cia chinh minh (48,8%) va khdng bid'l tim dd ehia se eiim xue, khdng nhin dien duoc cam XUC dich thuc eua bin thin la nhOng bidu hien It xuit hien nhi't sinh vien to quan ly cam xue Bdng 1: Nhiing bleu hien ciia sinh vien Dgi hiic Suphgm III qudn ly cam xiie l4] STT Bieu hien Tin sd Ty le % Khdng biet dugc nguyen nhan gSy nen cam xic ciia minh 581 53,4 Khdng bie'l each giai loa nhOng cam xiic lieu cue 606 56,4 Khdng bie't kidm che nhung ndng gian cua ban than 621 57,0 Khdng ludng trudc hau qua cua nhiing cam xue tieu cue 588 54,0 Khdng biel lim de chia se cam xue 543 49,9 De "biing nd" cd nhflng cam xiic Ueu cue 548 50,3 NghT den each giai thoat tieu cue cam thay be tac 573 52.6 Khdng dam ddi dien vdi cam xue cua chinh minh 531 48.8 Dd ddciim xiic anh hudng den hoc tap vii cdng vice 679 62,4 10 De de cam xiic lay lan sang ngudi khiic 516 47,4 11 Khdng nhan dien dugc cam xue dich thuc cua ban than 543 49,9 12 De chan nan cd nhung cam xue lieu cvic 604 55,5 3.3 Mdc dd thuc hien cdc thao tdc, ky ndng lien quan den ky ndng tu qudn ly cdm xue ciia sinh vien Dgi hgc Suphgm Trong sd 13 thao tic, ky ning, ed 10/13 thao tic dugc sinh vien dinh gia d mOc "kha" vi 3/13 thao tie duoc sinh vidn dinh gii d mOc "trung binh" Diem trung binh chung eae thao tic ky nang theo sinh vien dinh gii li 3.54 Trong dd, theo danh gii cia cin bd quin ly, giio vidn thi mOe thoc hien cac thao tie, ky nang lien quan den ky nang ty quan ly cam xue cua sinh vien ehi dat 3,21 diem - ung mOc "trung binh" 62 TAP CHITAM ly HOC Sd (168), 3-2013 NhOng thao tic doge sinh vien danh gii cao nhit: Nhin thOc dugc inh hudng cua cam xue (DTB = 3,65), ed thd tim dugc ngudi dd ehia se cim xue (DTB = 3,64), cd thd chia se dugc cam xic vol ngudi khic vi khdng dd cam XUC lay Ian sang ngudi khic (cung DTB li 3,62) Ngugc lai, nhOng thao tic doge sinh vien dinh gia thi'p bao gdm: Nim dugc nhung ky thuat de ehuydn dich eim xue tO ddi tugng sang ddi tugng khae (DTB = 3,28), cd nhOng bien phip dd ngan chan nguy co din ddn nhOng cam xue tieu cue (DTB = 3,47) va nhin thOc dugc bidu hien sinh ly cia cam xic (DTB = 3,50) Bdng 2: Mile dp thuc hien cdc ky ndng thao tdc lien quan den ky ndng lit qudn ly cdm xitc ciia smh vien Dgi hge Sif phgm l4j STT Thdng tin Diem trung binh lech ehuan Nhan thOc duoc nguyen nhan gay ndn cam xue 3,50 0,84 Nhan thOc duoc mOc dd cam xiic va loai cam xue 3,52 0,78 Nhan thOc duoc bieu hien sinh ly cua cam xue 3,50 0,82 Nhan thOc duoc nhung anh hudng cua cam xue 3,65 0,81 Bie't each giai toa nhflng ciim xue Ueu cue 3,53 0,86 Cd the lim duoc ngudi dd chia se cam xue 3,64 0,91 Bie't each kiem che nhung ndng gian 3,60 0,91 Cd nhung bien phap de ngan chan nguy co din de'n nhiing cam xiic tieu cue 3,47 0,87 Nam dugc nhOng ky thuat dd chuydn dich cam xue tO ddi tuong sang dd'i tuong khac 3,28 0,93 10 Thd hien nhOng cam xue tieu cdc mdt each kheo leo de khdng anh hudng ddn ngudi khac 3,50 0,86 11 Bidt each se chia cam xue cua minh vdi ngudi khac 3,62 0,90 12 NghT vd nhimg didu tich cue cd tam trang khdng tdt 3,57 0,91 13 Khdng de cam xiic lieu cue lay sang ngudi khac 3,62 0,91 3,54 0,58 Diem trung hinh chung Nho vay, theo dinh gii cia sinh vidn thi mOc thue hien cie thao tic, ky ning lien quan den ky nang tu quin ly cim xic dat mOc trung binh kha TAP CHiTAM ly HOC, Sd (168), - 2013 63 3.4 Lua chgn dng xii tinh hudng cd lien quan den ky ndng tu quan ly cdm xue cua sinh vien Dgi hgc Suphgm Ke't qui nghien cOu dd tii B2012.19.05 [4] vd lua chgn Ong x i ba tinh hudng cho thi'y: - Doi vdi linh hudng IhO nhi't, bj ndi xi'u, ed 56% sinh vidn chgn phuong an la budc de'n trudc mat ngudi vi mim cudi vdi hg Diy cd le la each ung xu khdn ngoan nhii vi cung dugc da sd sinh vidn chgn lua - Tmh hudng thO hai cd lidn quan den su chia tay ngudi yeu, cd 42.2% sinh vien lira chgn dip an la sc tip trung vao nhung cdng vide khae dd thi'y nh? nhang hon Sd sinh vien edn lai chgn lua cich khdc Idc sudt ngiy tim dd dd chia sc va nghT ddn nhOng didu lieu circ - Tinh hudng IhO ba la xiy va quel vi lai bi chinh ngudi va qudt ldn tidng vdi minh, ed 52,6% sinh vidn chgn phuong in tOc gian vd cung, nhung kiem chd Day cung li mdt su lua chgn mang tinh chat ly tudng diu chi dimg d mOc danh gii khai quit b Kdt qui nghien cOu de tai CS.2012.19.47 [3] ve quan ly eac cam xue cua bin than qua tinh hudng (Phin D cia trie nghiem MSCEIT) cho thiy: Khao sat ty quan ly cac cim xic cia ban thin duoc thyc hien bing trie nghidm MSCEIT (phin D) vdi tinh hudng, mdi tinh hudng cd phuang an hinh ddng Mdi hinh ddng d tOng tinh hudng smh vidn chgn mOc dd duge cho la phii hgp nhit, theo thang bic tO (rat kdm hidu qua) de'n (rat hieu qua) Kdt qui nghien cOu cho thiy, kha nang ty quan ly cic cam xue eua ban thin sinh vien thdng qua cac hanh ddng cu thd d mOc "trung binh kha" (DTB = 6,301, DLC = 0,967) (xem bang 3) Bdng 3: Khd ndng III qudn ly cdm xue ctia sinh vien Dgi hgc Suphgm thdnh phdHd Chi Minh thdng qua cdc hdnh dpng cu the (3] STI Tinh hudng Dd lech chuan ThO bac Duy tri cam xue sang khoai 1,303 0,344 Tu quan ly cam xiic lOc gifin 1,1.54 0,273 3 Lam giam ndi lo so 1,078 0,240 4 Lam lang su thich Ihu, nidm vui 1,078 0,202 Duong dau vdi su tOc gian 1,685 0,513 6,301 0,967 Diem trung binh chung 64 Diem trung binh TAP CHiTAM Ly HOC, Sd (168), - 2013 Kha nang duong diu vdi sy tOc giin cua sinh vidn mOc dd cao nhi't, tidp theo la kha ning tri cam xue sang khoii vi ty quin ly eim xue tOc giin Kha nang lam giim ndi lo sg va lam ting su thi'ch thu, nidm vui d mOe thip nhi't Kdt qui kidm nghiem F cho thi'y, sinh vidn cic nganh khic Trudng Dai hge Su pham thinh phd Hd Chi Minh khdng cd sy khic biet ed y nghTa vd kha ning ty quan ly cam xue Nhung giua sinh vidn nam vi nO cd sy khac biet ed y nghTa vd nang ty quin ly eim xic (p = 0,006) nhu bing dudi diy: Bdng 4: Miie dp tu qudn ly earn xue cda sinh vien Dgi hge Suphgm thdnh phdHd Chi Minh theo gidi tinh [3] Gidi tfnh N Diem thap nhat Diem cao nha't Diem trung binh Do lech chuan Nam 105 3,29 8,16 6,07 1,04 Nu 327 2,72 8,12 6,37 0,93 Tdng 432 MOcy nghTa (p) 0,006 3.5 Ddnh gid ve ky ndng tu qudn ly cdm xiic cua sinh vien Dai hpc Su pham qua cii: lieu thvcc nghiem phdt Men [4] Co ba linh huong irng xu thirc nghiem phat hien dugc sir dung di mu"c d6 ky nang lu quan ly cam xue cua sinh vien Ket qua cu the duoc the hien qua bang du6i day: Bdng 5: Mdc dp ky ndng tuqudn ly cdm xiic cua sinh vien Dai hpc Supham qua cdc hoat dpng cu the thuc nghiem phdt hien [41 Tinh hudng Tinh hudng Tinh hudng 2,58 2,50 1,90 Lam chu duoc cam xiic len den "cao trao" 1,89 1,40 2,00 Khdng "xa" cam xue mdt each tu nhien bi Oc che 2,00 1,58 2,50 Khdng dd nhflng cam xiic lieu cue lam anh hudng ddn ngudi khac 1,60 1,75 2,50 Diem trung hinh chung 2,02 1,81 2,23 Tieu chi MOc dd the hien dung cam xue cua nhan vat "nhap vai" TAP CHi TAM Ly HOC, Sd (168), 3-2013 65 Trong cic bidu hien eia ky ning ty quan ly cam xue, mOc dd thd hien dung cam xiic cia nhin vit "nhip vai" cd didm trung binh cao nhit (DTB = 2,32); thO hai li khdng "xa" cim xue mdt cich ty nhidn bi Oc che (DTB = 2,02); thO ba la khdng dd nhttng eim xue tieu cyc lim anh hudng den ngudi khac (DTB = 1,95) vi thi'p nhi't hi lam ehu dugc cim xic ldn ddn "cao trao" (DTB = 1,76) Didm trung binh chung cia ky ning ty quan Iy cim xdc la 2,02 Khi dugc dua vio cic linh hudng gii dinh, sinh vien da nhip vai tdt, thd hien duoc tuong ddi ro cim xic eua nhin vit Ddng thdi, sinh vidn da ty quin ly dugc cim xue eua minh, khdng dd cho cam xue "xa" mdt cich ty nhidn va khdng dd cam xue tieu eye cia minh inh hudng ddn ngudi khic Tuy nhidn, tinh hudng duoc diy len "cao trio" thi sinh vien gap khd khin viee lam chi cim xic eua minh Trong thyc id thi diy dung la mdt didu khdng dd ding vdi hiu bet mgi ngudi, nhung ydu ciu niy lai hdt sOc ein thiet, nhi't la ddi vdi mdt ngudi giao vidn Trong thyc tidn cdng tie day hgc, ngudi giio vien se khdng trinh khdi nhttng tinh hudng khd khin, phOc tap cd thd lam sinh nhttng cim xue tieu cue, nhi't Ii qui trinh tie'p xOc vdi hge sinh Trong nhOng luc nhu vay dac biet la trudng hdp giin dO, ndu giao vien khdng bie't to quin Iy cam xue, khdng lam chi cim xic cia minh thi cd thd din den nhiing hinh vi khdng mong mud'n Gia sO, trudng hgp giio vien xu ly mdt hgc sinh ca biet nao dd d Idp, hgc sinh thi ldn tidng vdi giao vien, cii tay ddi va thim ehi la thich thOc giao vidn ne'u ngudi giio vien khdng biet kidm chd cam xue giin dtt rat cd the se su dung vu luc dd phat hoc sinh hay dung nhOng ldi le khdng phu hgp vdi hge sinh Khdng nhiing giio vidn da vi pham dao due quy tic nghd nghiep va nguy hidm hon ma edn danh mil di hinh anh cung nhu uy tin cia ngudi thiy mil hge sinh D6 khdng xiy nhiing truiing hgp nhu vay, ddi hdi ngudi giio vidn phai ed ky ning ty quin ly cam xue ma cich td't nhit li ky nang niy can phai dudc ren luydn edn la sinh vien NhOng gi mi sinh vidn da bdc Id qua cic tinh hudng md hinh thyc nghiem phit hien da cho tha'y, sinh vien da cd ky nang ty quin ly cim xic nhung mdi chi d mOc trung binh Trong viec tu quan ly cim xue, khd khin l(Sn nha't ddi vdi sinh vidn la viec lam chi cam xic len den "cao trao" [4] a Khd khdn cita sinh vien Dgi hgc Su phgm vc ky ndng lit qudn Iy cdm xiic 14/ Ddi vdi ky ning ty quan ly cim xue, khdng dit ten dugc cam xue hien ed cua bin thin li khd khan ma sinh vien gap phii nhieu nhi't (DTB = 2,9'7), thO hai li khdng ludng trudc dugc hiu qua eia viec bde Id cam xue (DTB = 2,66), thO ba li khdng nhan bie't dugc bidu hien bdn ngoii cua nhOng cam xue ben d hgc sinh (DTB = 2,65), thO tu la khdng bie't dugc nguyen nhin that sy 66 TAP CHi TAM ly HOC, Sd (168), 3-2013 cua cam xue (DTB = 2,63) va thii nam la kh6ng bie't ki^m ch6' ccfn nong gian cua ban than (DTB = 2,62) Bdng 6: Kho khdn ve ky ndng tU qudn ly cdm xue cua sinh vien Dai hpc Supham STT Kho khan Diem trung binh Do lech chuan Khdng "dat tdn" dugc cam xue hidn cd cua ban than 2,97 1,10 Khdng nhan bid't dugc bidu hidn sinh hoc ciia cac loai cam xiic bdn 2,65 1,10 Khdng bie't each kim chd' nhimg nong gian 2,62 1,13 Khdng bid't dugc nguydn nhan that su cua cam xiic 2,63 1,16 Khdng ludng dugc hau qua cua vide bdc Id cam xue 2,66 1,16 2,71 0,79 Diem trung binh chung Kdt qua nghien eiru tren cho thay ring, thich thOc ldn nhat ddi vdi sinh vien lien quan den ty quan ly cim xue chinh la khdng nhan bidt ding thuc chat hay khdng ggi ten dung cim xiic dang hien dien chi'nh ngudi minh Cd thd, dac didm tim ly 10a tudi nen sinh vien cung nhu cic ban tre khic thudng cd cim xue rit phong phu, sinh ddng vi manh me Do vay, cd nhOng thcri didm, ed nhidu cam xue trdn lin vi cd nhOng cam xue khdng that sy ro rang, nhung lai chi phdi tdi hanh vi vi cudc sdng cua chi thd mi ban than chu thd lai khdng nhin thOc het doge Ben canh dd, cd nhOng luc sinh vidn eung roi vio tinh trang khdng lodng trude dugc hiu qui cia cam xOc hien tai, Didu niy tudng ehOng nhu khdng dang lo ngai, nhung ddi nd lai din den nhOng hau qua khdng mong mudn Khi ngudi khdng ludng trudc duoc nhOng hau qua cia viee bdc 16 eim xue thi se khdng ed ging dd kidm che, kidm soit hay ty quan ly cim xue cia ban thin Trong boat ddng su pham thi didu niy lai cing trd nen dac biet hon nOa [4] Ke't luan NhOng phin ti'ch tren diy cho thi'y sinh vien ed ky ning ty quan ly cam xue chi d mOc trung binh Ii chi ydu Hien nay, cac trudng su pham da cd sy quan tam ddn sy phit tridn ky ning to quan ly cam xue nhu la mdt niiOng ky nang mdm cua sinh vien hg dang cdn hgc tap tai nha trudng, cac TAP CHfTAM Ly HOC, Sd (168), - 2013 67 hinh thOc td chOc doge ldng ghep vao cac hoat ddng phong t r i o da doge thyc hien Nhong q u i n ly cdng t i c n i y c i n doge thye hien theo quy trinh q u i n ly tO vice nhin dinh tinh hinh, l i p kd hoach, tridn khai kd hoach, kidm tra, d i n h gii, dieu chinh, rut kinh nghiem mdt c i c h ddng bd (*) Bin vicl dua Irdn bao Ciio vii sd lidu ciia dd lili nghidn cOu khoa hgc va cdng nghe cip Bn, "Phdt tl ail ky ndng mem cho dnh viin cdc Trifimg Dgi hgc Suphgm", Ma sd: R2012 19,05 va dc lai nghidn cOu khoa hgc va cdng nghe e i p Co sd: "Khiio sdt tri lue cdm \in ctia sinh vien Trudng Dgi hgc Su pham Ihdnh phd Hd Chi Minh", Ma sd': CS.2012.19.47 T a i lieu t h a m k h a o Nguyen Thi Binh (Chil nhiem dd lai), Nghien cifu de xudi cdc gidi phdp cdi cdch ( dng tdc ddo tao, hdi dudng gido vien phd thdng Di tai khoa hgc cdng nghe ddc lap cap nha nude Ma so: 01/2010, 2010 Trin Thi Thu Mai, Le Thi Ngoc ThUOng, Khd ndng kiem sodt cdm nir i na lun sinh a sd trudng trung hoc phd thdng tgi thdnh phd Hd Chi Minh, Tap chi Khoa hpc (Khoa hgc Giao due), Trudng Dai hoc Su pham lhanh phd Hd Chi Minh, Sd 39 (73), 09/2012,11.14-21 Tran Thi Thu Mai (Chu nhiem de tai), Khdo sdt Iri tue cdm xitc ciia sinh vien Tl udng Dai hoc Suphgm thdnh phdHd Chi Minh, Ma sd: CS.2012.19.47, 2012 Huynh Van Son (Chu nhidm dd tai), TS Hd Van Lien, TS Tran Thi Thu Mai , Phdt tnen ky ndng mem cho sinh vien cdc Trudng Dui hoc Su pham Ma so; 62012.19.05,2012 68 TAP CHi TAM Ly HOC, Sd (168), - ... vd ky ning tu quin ly cam xue cho sinh vien Dai hgc Su pham 3.2 Bieu hien tuqudn ly cdm xiic cua sinh vien Dgi hgc Suphgm Trong qua trinh tu quan ly cam xue, sinh vien cd nhung bidu hien rit cu... ndng tu qudn ly cdm xue ciia sinh vien Dgi hgc Suphgm Trong sd 13 thao tic, ky ning, ed 10/13 thao tic dugc sinh vien dinh gia d mOc "kha" vi 3/13 thao tie duoc sinh vidn dinh gii d mOc "trung... da sd sinh vidn chgn lua - Tmh hudng thO hai cd lidn quan den su chia tay ngudi yeu, cd 42.2% sinh vien lira chgn dip an la sc tip trung vao nhung cdng vide khae dd thi'y nh? nhang hon Sd sinh
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