Human Resource Management in Organizations
Human Resource Management Human Resource Management in Organizations CHAPTER https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Learning Objectives Define human capital Identify where employees can be used as a core competency Show the seven categories of HR functions Provide an overview of four challenges facing HR today https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Learning Objectives Explain how organizational ethical issues affect HR management Explain the key competencies needed by HR professionals and why certification is important https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Human Resource (HR) Management Design of formal systems in an organization to manage human talent for accomplishing organizational goals https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Figure 1.1 - Typical Division of HR Responsibilities: Selection Interviewing https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Types of Organizational Assets https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Human Capital Collective value of the capabilities, knowledge, skills, life experiences, and motivation of an organizational workforce Called intellectual capital to reflect following contributions of employees Thinking Knowledge Creativity Decision making https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Smaller Organizations and HR Management https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Views of HR Department Positive Negative • Deal with the huge number of government regulations • Protects corporate assets against the many legal issues • Too bureaucratic, detailoriented, and costly and are comprised of naysayers • More concerned about activities than results • Efforts are seen as seldom linking employee, managerial, and business performance https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Core Competency Unique capability that creates high value in which an organization excels Differentiates competitors an organization from its Is a key determinant of competitive advantage HR department focus on using people as a core competency https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Figure 2.9 - Ways to Manage a Talent Shortage https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Figure 2.10 - HR Activities During Mergers and Acquisitions https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Due Diligence Comprehensive assessment of all aspects of the business being acquired HR professionals review issues related to: Legal compliance Compensation and benefits programs Quality of talent Labor contract obligations Is complex when merger and acquisition involves companies in different countries https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Changing the Organizational Culture https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Measuring Effectiveness of Human Resources and Human Capital Effectiveness: Ability to produce a specific desired effect or result that can be measured Efficiency: Degree to which operations are done in an economical manner https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí HR Metrics and Analytics HR Metrics: Specific measures tied to HR performance indicators HR analytics: An evidence-based approach to making HR decisions on the basis of quantitative tools and models https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Figure 2.11- Key HR Metrics https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Characteristics of HR metrics and Analytics Accurate data Measures linked to strategic and operational objectives Clearly understood calculations Measures provide information valued by executives Results can be compared both internally and externally Measurement data drive HR management efforts https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí HR Benchmarking and Balanced Score Card https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Figure 2.12 - Balanced Scorecard Framework https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Human Capital Effectiveness Measures Return on investment (ROI): Shows the value of investments in HR activities Human capital value added (HCVA): Shows the operating profit per full-time employee Human capital return on investment (HCROI): Shows the operating profit derived from investments in human capital Human economic value added (HEVA): Wealth created per employee https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Human Capital Effectiveness Measures C ROI A B A = Operating costs for a new or enhance system for the time period B = One-time cost of acquisition and implementation C = Value of gains from productivity improvements for the time period https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Human Capital Effectiveness Measures Human capital value added (HCVA) Human capital return on investment (HCROI) Human economic value added (HEVA) https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Human Resources Audit Formal research effort to assess the current state of HR practices Audit areas Staffing and compensation Health and safety Legal compliance Administrative processes and recordkeeping Employee retention and benefits https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí HR Audit Levels Compliance Audit • Checks record keeping on state and federal paperwork requirements Benefit Program Audit • Reviews regulatory compliance, benefits administration and reporting 1-9 Audit • Reviews compliance with immigration regulation and the 1-9 form requirement Specific Program Audit • Reviews specific HR subareas such as compensation, EEO, or training Full HR Audit • Reviews all of the above plus any and all other HR functions https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí ... https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Figure 1.1 - Typical Division of HR Responsibilities: Selection Interviewing https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn... https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Smaller Organizations and HR Management https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Views of HR Department... https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Figure 1.2 - Where Employees Can be a Core Competency https://www.facebook.com/groups/chuyenviennhansu/ Tài liệu nhân quản lý miễn phí Organizational