ĐÁP ÁN ÔN THI ANH VĂN ĐẦU RA – CAO HỌC UEHCao học UEH
ĐÁP ÁN ÔN THI ANH VĂN ĐẦU RA – CAO HỌC UEH TEST 1/ My job frequently involves having to work intense pressure A below B under C beneath D underneath 2/ This type of decision has to be made at board A layer B rank C grade D level 3/ My colleague has gone off on a quick business to Paris but will be back on Monday A trip B journey C flight D travel 4/ The CD-ROM only has a version of the software; the full program costs $130 A show B example C test D demo 5/ At the factory, all the workers have to fill in time to show what they have done A lists B papers C checks D sheets 6/ Why is it that most big government building projects finish over budget and behind ? A schedule B agenda C plan D time 7/ I’d like to a point connected with staff turnover You said it was high but it’s no higher than normal, is it? A ask B say C raise D rise 8/ They not cheques in that restaurant A accept B agree C allow D admit 9/ I would be very interested in for that job A entering B working C applying D writing 10/ This supermarket is trying to young shoppers by offering fashionable clothes A target B persuade C encourage D trap 11/ Job losses are mainly in the sectors of the industry A blue-collar B red-collar C stiff-collar D high-collar 12/ Your body usually gives other people information about how you really feel A appearance B impression C language D relationship 13/ Mrs Perez is writing to the arrangements she made with you A conform B confine C confer D confirm 14/ My colleague has always had luck his investments A throughout B among C with D on behalf of 15/ the managers enhanced the training program for new employees, absenteeism has been declining A Before B When C Since D During ***** TEST 1/ The Managing Director is now urgently to appoint a Head of Operations A seeking B pursuing C searching D hunting 2/ The company has decided to a share option scheme, starting next year 1/29 A introduce B innovate C confer D embark 3/ At the new job vacancy centres, unemployed people get training in how to write a good and letter of application A summary B review C resumé D contract 4/ That’s a very good to the problem A help B solution C solve D cause 5/ Are you able to say at this point how much damage has actually been to the company’s reputation? A made B done C given D taken 6/ Do you want to as a candidate in the local elections? A stand B sit C go D try 7/ The company had its own code of in these matters A behaviour B practice C dealing D attitude 8/ I’ll put you to the Sales Department A over B off C through D in 9/ Printix are offering us a 15% on all orders over $1000 A interest C discount B replacement D consultation 10/ As a of the review, they decided to close the factory down A conclusion B finding C purpose D result 11/ Siemens is a highly leader in the electrics and electronics market A innovative C extensive B reliable D traditional 12/ I would be grateful if you could let me have a detailed , including prices and delivery terms A quotation B term C offer D order 13/ The financial statement would have reflected our difficulties if we our accounting year A have not changed B had not changed C have not been changing D had not been changing 14/ I don’t understand of these is to be included in the shipment A which B that C some D what 15/ The hotel manager would have offered us a 25% discount if we a party of ten or more A are B were C been D had been TEST 1/ Lack of orders has meant that a number of employees have been laid A down B on C up D off 2/ They were badly managed for years, so I’m not surprised to hear they’ve gone business A down from B up on C out of D along in 2/29 3/ You earlier that we can expect a return to profits in the next two years Isn’t it possible to be a little more precise? A told B spoke C said D raised 4/ The government has changed its policy and had a complete change of A view B opinion C mind D heart 5/ Thousands of are already signing up for this new telephone service A individuals B subscribers C applicants D interviewees 6/ I’ve given the latest sales to Mr Allen but he hasn’t had a chance to look at them yet A systems B figures C worksheets D facts 7/ One of the advantages of writing over talking to someone face-to-face is that you can take your time A remaining B related C relative D relevant 8/ Oh, dear I think I’ve the wrong number A put B done C through D dialed 9/ It’s important to take breaks when working at a computer A frequent C repeated B lots D often 10/ The development of new technologies means that there are fewer jobs for manual A workforce B staff C employees D workers 11/ You will see from the catalogue that our prices are very A competitive C completed B competent D compatible 12/ We are happy to replace the goods free of charge A injured B hurt C destroyed D damaged 13/ For many people job is more important than a high salary A satisfaction B expectation C achievement D acceptance 14/ Dr Klein will be able to meet with us this afternoon we can make it A if B which C under D how 15/ Professor Zagrov praised Mr Modello for his literary contribution before presenting him with the money the group had gathered A little B few C small D less TEST 1/ The company has good industrial and disputes are rare A workings B affairs C terms D relations 2/ I think we’ll be able to sell the house quite easily - in fact, we’ve got two buyers coming round this afternoon A future B ahead C prospective D close 3/ Our prices are very A competitor B competition C competitive D competing 3/29 4/ Would you mind us a little more about how you intend to enter this new market? A replying B explaining C telling D answering 5/ You should have those shares when they were cheap A taken out B sold off C bought up D taken over 6/ The circular will contain financial information to help investors A key B obvious C intelligent D noted 7/ No This is the Finance Department I’ll check the number A extension C exterior B external D extraction 8/ Many employees are eager to try new ideas A in B up C on D out 9/ After rationalisation the company was and its order book was full A in good time C in good spirits B in good shape D in good health 10/ We apologise for the difficulty we are experiencing in paying your account A delayed C outstanding B waiting D owing 11/ The company needed to make job cuts so they asked staff to for redundancy A offer B choose C volunteer D select 12/ I it is best to look over the competition before deciding to start a consulting business in this town A thought B pondered C liked D wondered 13/ Professor Haage, as a public speaker, is than Professor Doyle A more entertaining B very entertaining C most entertaining D the more entertaining 14/ Affordable electric cars will be available in the near future A some B sometime C something D somewhat 15/ The client will reconsider the offer you decide to open an office in Taiwan A considering B must C were D should TEST 1/ The successful applicant will have a proven track in project management A history B record C curriculum D performance 2/ As a journalist for a national newspaper, I am used to working to a A target B limit C deadline D plan 3/ The report is to show better-than-expected results A necessary B possibly C clearly D likely 4/ The annual general meeting was in the conference centre A conducted B provided C run D held 5/ If you are in attending the conference, please let me know as soon as possible A concerned B pleased C sure D interested 6/ You must your application by the end of the week 4/29 A submit C subscribe B subject D subcontract 7/ I’m Miss Johnson’s in a meeting A worried B afraid C concerned D frightened 8/ The new Managing Director of the company has just been A applied B decided C requested D appointed 9/ He was offered a bank when the company experienced financial problems A payment B credit C overdraft D debt 10/ The company will be a new range of health foods over the next few months A promoting C competing B encouraging D supporting 11/ Before negotiating a deal make sure you know the strengths and weaknesses of products A competing B conflicting C commanding D connecting 12/ Jan is working as an with Global Printers A appellant B apprentice C applicant D appendant 13/ “If you had examined each factor individually,” she argued, “you that the error was theirs.” A would have seen B would have been seeing C had seen D saw 14/ In rising health care costs, many companies are streamlining their benefits program A to light B light of C lights on D lighted 15/ The building, for a purchasing fund had been set aside, was severely damaged in the hurricane A that B which C whom D this TEST 1/ We were told that the expense budget was being trimmed the company was considering the purchase of a larger warehouse A because B so C neither D or 2/ She is, in respect, an ideal candidate for the position A every B all C individual D other 3/ The new employee found it difficult to work such stressful conditions A beneath B besides C under D over 4/ He pyramiding as simply using the profits of one investment to make another A explaining B are being explained C had been explained D explained 5/ The bank laid down several policies designed simplify the collection process A to B so C that D what 6/ I would like to the conference call until both analysts have sent us their conclusions A postpone B move C hinder D detain 5/29 7/ The company the entire staff with an additional two days of vacation A granted B offered C rewarded D awarded 8/ It was agreed that the full cost would be refunded if the goods were returned in perfect A condition B state C situation D shape 9/ Unfortunately there is still a lot of against older people in the workplace A distraction B discrimination C discretion D distortion 10/ Carol’s reliability and confidence make her an employee A idealized B ideal C idyllic D idealistic 11/ They agreed that the system wasn’t working well and there was a need to a more radical approach A choose B designate C prefer D adopt 12/ It’s going to be difficult to break the Far East market but I believe it will become a key market for us A through B up C into D down 13/ The consultants the importance of managers involving staff in the issue of timekeeping A emphasised C motivated B recommended D related 14/ Plans have already been drawn to deal with such situations A over B through C up D into 15/ After all these years she has decided to take early A leave B finishing C departure D retirement TEST 1/ Like many companies, we were affected by the in the world economy A downside B downturn C downgrade D downfall 2/ Henry Ford introduced the assembly as a way of mass-producing cars A row B queue C line D file 3/ What kind of problems will the change in the schedule ? A make B C cause D expect 4/ You can see the about the sale in the local paper A announcement B warning C notice D advertisement 5/ It was a big for her to give up her acting career to look after her family A trial B sacrifice C endeavour D test 6/ In some countries it is quite to use the correct title when talking to business colleagues A offensive C formal B likely D tricky 7/ The company had scarcely gotten back on its feet when it was completely by the fire A ravage B ravaging C ravaged D ravages 8/ Our division is responsible for making and frozen foods 6/29 A delivered B delivers C deliverer D delivering 9/ The fringe benefits him to accept the position A enticed B teased C illustrated D attracted 10/ Sonya & Company settled the matter out of to avoid the pending lawsuit A courthouse B courting C courts D court 11/ The form of a computer command is so precise that any alteration of it is to the computer A unintelligibly B unintelligibility C unintelligent D unintelligible 12/ Although profit is one indicator of success, it need not be the one A alone B single C lonely D only 13/ I felt that we had finally some headway on these tax issues A made B took C had D went 14/ A farmer can a contract with a mill to lock in a certain price for six months in order to be protected against falling prices A draw out B draw up C draw in D draw on 15/ The findings of the investigation confirmed that there was no amongst the local police force A interruption B corruption C eruption D disruption ***** WISHED Peter regretted getting involved in the fraudulent accounting Peter wished he had not got involved in the fraudulent accounting What a pity that you can't come to the shop opening We wish you could come to the shop opening What a pity that you don't accept my job offer I wish you accepted my job offer I am sorry now that we informed you of the increase in price too late I wished we had not informed you of the increase in price too late Peter regretted not getting acquainted with the neighbor earlier Peter wished he had got acquainted with the neighbor earlier John regretted arriving at the meeting late John wished he had not arrived at the meeting late Henry regretted buying the second-hand car Henry wished he had not bought the second-hand car Robert is sorry now that he didn't accept the job Robert now wishes he had accepted the job I was very sorry I wasn't able to hand in the assignment I wish I had been able to hand in the assignment Mrs Taylor doesn’t like living in such a small house Mrs Taylor wishes she liked in such a big house He is sorry now that he did not invite Molly to his party 7/29 He wished he had invited Molly to his party He didn’t give her a job opportunity She wishes he had given her a job opportunity I’m sorry that the supervisor isn’t with us now I wish the supervisor were with us now She thinks it’s a pity James isn’t more involved in charity work She wishes James were more involved in charity work I don’t practice speaking with foreigners every day, so I can’t communicate well with them I wish I practiced speaking with foreigners every day, so I could communicate well with them It’s unfortunate I didn’t manage to give Tom’s message to the manager Tom wishes his message had been given to the manager They didn’t keep to the agreement they had made with us We wish they had kept to the agreement they had made with us I wasn’t able to convey our apologies to the auditors, I’m afraid I wished I had been able to convey our apologies to the auditors The CEO regretted investing a lot of money in a risky business The CEO wished he had not invested a lot of money in a risky business USED TO Today people around the world often wear face masks when they go out Today people around the world are used to wearing face masks when they go out Getting up early will soon seem normal to you You will soon be used to getting up early We regularly go abroad on business trips We are used to going abroad on business trips 4/ George is not nearly as energetic as he used to be George used to be energetic 5/ Today American women often earn their own money Today American women are used to earning their own money I often did the gardening, but I don’t have time for it now I used to the gardening When Ben worked for IBM, he often traveled a lot for his job Ben used to travel a lot for his job When Ben worked for IBM You will soon be used to living alone You will get used to living alone When we lived in Bangkok, we were accustomed to hot weather We got used to living with hot weather Mary always had a translator help with negotiating with foreign partners, but now she can go on her own Mary used to have a translator help with negotiating with foreign partners, but now she can go on her own I often went to work by bus but now I own a motorbike 8/29 I used to go to work by bus but now I own a motorbike Mary is not as enthusiastic as she used to be John used to be enthusiastic SUGGESTED "Let's wait for the final decisions from the board of directors," said the division manager The division manager suggested waiting for the final decisions from the board of directors "Why don't you more exercise to keep the blood pressure down", says the doctor The doctor suggests doing more exercise to keep the blood pressure down "Let's wait for the final decisions from the board of directors”, said the division manager The division manager suggested waiting for the final decisions from the board of directors "How about going home a bit early today" I suggest going home a bit early today "Let's go to the most expensive restaurant in town to celebrate the annual staff meeting", said the CEO The CEO suggested going to the most expensive restaurant in town to celebrate the annual staff meeting “Let’s check everything once more,’ said the man in chief The man in chief suggested checking everything once more OR: The man in chief suggested that we should check everything once more Why don’t you meet to discuss the pay offer? I suggested that you should meet to discuss the pay offer “Why don't you put an advertisement in the local paper?" they said to me They suggested that you should put an advertisement in the local paper "Why don't you complain to the company, Peter?" said William William suggested that Peter should complain to the company Why don’t we speak with the accounts manager about the mistake on the pay stub? John suggested that we should speak with the accounts manager about the mistake on the pay stub ‘Let’s look over everything once more,’ said the manager The manager suggested that we should look over everything once more “Why don’t you attend a formal meeting next week, Tom?” I suggest that Tom should attend a formal meeting the week after “Why don’t you sign the employment agreement?” Mary said to Tom Mary suggested that Tom should sign the employment agreement Why don’t we put the files in an alphabetical order? Mary suggested that they should put the files in an alphabetical order ‘Why don’t you ignore the incompetent in the company instead of dealing with them, Henry? The managers suggested that Henry should ignore the incompetent in the company instead of dealing with them 9/29 THERE BE The number of our customers has decreased sharply since the beginning of this year There has been a sharp decrease in the number of our customers since the beginning of this year Our market share has increased quickly since the new sales director joined the company There has been a quick increase in Our market share since the new sales director joined the company 5/ The value of sterling has fallen considerably in the past week There has been a considerable fell in the value of sterling in the past week 5/ House prices have risen dramatically this year There has been a dramatic rise in house prices this year Orders for some new equipment usually fall remarkably at the beginning of the year There is a remarkabe fall in orders for some new equipment at the beginning of the year The importation of foreign cars to Vietnam has increased slightly There has been a slight increase in the importation of foreign cars to Vietnam Sales in traditional markets have dropped dramatically for the past five years There has been a dramatic drop in sales in traditional markets for the past five years There was a steep fall in the unemployment rate last year The unemployment rate fell steeply last year There has been a slight increase in our profits earlier this year Our profits have increased slightly earlier this year Profits from IT services grew gradually last year There was a gradual grow in profits from IT services last year The price of the dollar has fallen dramatically in the past few months There has been a dramatic fall in the price of the dollar in the past few months Our company orders on technology products have dropped sharply recently There has been a sharp drop in our company orders on technology products recently 5/ “Will I ever find a job?” Tim said to himself Tim wondered if he would find a job 5/ 'When is the first day of your holiday, Peter?' Martha asked Martha asked Peter when the first day of his holiday was 2/ "If Brian doesn't train harder, I won't select him for the team," said manager The manager threatened if Brian didn’t train harder, The manager wouldn’t select him for the team 5/ "Why didn't I get a computer before?" thought the office manager The office manager wondered why he hadn’t got a computer before 3/ "If you had paid the bill earlier, they wouldn't have disconnected the phone,” she said She said if she had paid the bill earlier, they wouldn't have disconnected the phone Robert: “The manager flew to Dallas on a business trip last week.” - to fly – flew – flown: máy bay Robert told me that The manager had flown to Dallas on a business trip the week before 10/29 Part one Speaker 1: My very expensive Prada bag It was a luxury buy I was attracted by its style and it cost me a lot of money, far more than I would have spent before, but it’s extremely wellmade and I suppose you could say it’s a timeless classic I use it every day It looks good in every situation and for every occasion Speaker 2: I bought a tree seven years ago for my son’s birth It cost £30 Now it’s a magnificent tree Its leaves change colour with the seasons It provides shade; it’s a home for birds When it’s bigger I’m going to build a tree house for the children to play in Part two Secretary: Hello, Ultimate Computers May I help you? Caller: Yes, this is Jack Kordell from Hunter’s Office Supplies May I speak to Elaine Strong, please? Secretary: I’m sorry, but she’s not in right now Caller: Okay, you know when she’ll be back? Secretary: Uh, yes, she should be here later on this afternoon maybe about 4:30 May I take a message? Caller: Yes Ms Strong sent me a brochure detailing your newest line of laptop computers with a description of other software products, but there wasn’t any information about aftersales service Secretary: Oh, I’m sorry Would you like me to fax that to you? Caller: Yes, but our fax is being repaired at the moment, and it won’t be working until around 2:30 Hum could you try sending that information around 3:30? That’s should give me time to look over the material before I call Ms Strong, say, around 5:00 Secretary: Sure Could I have your name, telephone number, and fax number, please? Caller: Yes Jack Kordell and the phone number is 560-1287 And the fax number is 5601288 Secretary: Okay Jack Kordell Is your name spelled C-o-r-d-e-l? Caller: No It’s Kordell with a "K" and two "l’s." K-o-r-d-e-l-l." Secretary: All right, Mr Kordell And your phone number is 560-1287, and the fax number is 560-1288 Is that correct? Caller: Yes it is Secretary: All right I’ll be sure to send you the fax this afternoon Caller: Okay, bye PART ONE What is the best thing she has ever bought? A Prada bag Was the thing she bought expensive? Yes How often does she use it? every day What is the best thing he has ever bought? a tree What does he plan to with it? build a tree house for the children to play in PART TWO Business Communications 15/29 Why can’t Elaine Strong answer the phone? A She’s in a meeting B She’s out of the office C She’s talking with another customer What does caller want the secretary to send?? A information on after-sales service B a picture of the newest computers C a list of software products What time should the secretary send the material? A 2:30 PM B 3:30 PM C 5:00 PM What is the caller’s name? A Cordell B Kordel C Kordell What is the caller’s telephone number? A 560-1287 B 560-1828 C 560-2187 TEST (trang 128 - 129) Part one Recently we decided to open a new sales office in New York First I arranged a meeting with the finance department to discuss the project We prepared a budget with details of the various costs involved Then we collected information about possible locations for the new office We considered two options — one in Greenwich Village and the other near Central Park After doing some more research, I wrote a report for the board of directors Unfortunately, we made a mistake when we estimated the costs as the exchange rate changed, and so we didn’t keep within our budget We overspent by almost 20 percent We had to rearrange the schedule for moving into the building because the office was not redecorated in time The board of directors was unhappy because we didn’t meet the deadline for opening the office by 15 December It finally opened in January However, we forecast sales of at least $500,000 in the first year Part two Customs Officer: Next Uh, your passport please Woman: Okay Customs Officer: Uh, what is the purpose of your visit? Woman: I’m here to attend a teaching convention for the first part of my trip, and then I plan on touring the capital for a few days Customs Officer: And where will you be staying? 16/29 Woman: I’ll be staying in a room at a hotel downtown for the entire week Customs Officer: And uh, what you have in your luggage? Woman: Uh, well, just, just my personal belongings um, clothes, a few books, and a CD player Customs Officer: Okay Uh, please open your bag Woman: Sure Customs Officer: Okay Everything’s fine [Great] Uh, by the way, is this your first visit to the country? Woman: Well, yes and no Actually, I was born here when my parents were working in the capital many years ago, but this is my first trip back since then Customs Officer: Well, enjoy your trip Woman: Thanks PART ONE Where did they decide to open a new sales office? in New York Why did the Managing Director arrange a meeting with the finance department? to discuss the project How many options did they consider when locating the new sales office? two options Why did they overspend by almost 20 percent? Because the exchange rate changed Did they open the office as planned? No PART TWO Immigration and Customs What is the purpose of the woman’s visit? A business B pleasure C business and pleasure Where will the woman stay during her trip? A at a friend’s home B at a hotel C at a university dormitory About how long will the woman be in the country? A one or two days B three or four days C more than four days What things are in the woman’s luggage? A clothing, computer, and books B CD player, clothing, and books C books, gifts and computer What other piece of information we learn about the woman? A Her parents are on the same trip B She enjoys traveling to different countries C She was born in that country TEST (trang 136 - 137) 17/29 Part one Interviewer: And can you tell us about something that you planned well? Rebecca Stephens: I was reasonably happy with my planning of `the seven summits ’, which was a project to climb the highest mountain on each of the seven continents Everest was one of those — having climbed that, I had four remaining mountains in order to achieve that goal, and time was important for reasons of sponsorship, so I had to work back from the last mountain, which was in Antarctica, which I couldn’t climb until the month of November, so the other three mountains, I had to fit in between January, when I set out to this, and November, the date of the last mountain And key to it, really, was communication with the people that I was climbing with; they were scattered around the world and it was important to keep them in touch so they knew exactly what was to be achieved and by when Part two Are you looking for appliances or furniture to give new life to your home? Look no further Here at Frontier Furniture, we have everything you need to give your home a new look and feel Stereos, video machines, refrigerators, light fixtures, dining room tables, washers and dryers You name it; we have it! Low on cash? We have an easy rent-to-own plan that will put you in your favorite sofa tonight Big color TVs as low as two hundred and twenty-five dollars; digital pianos starting at three ninety-nine ($399); king size beds from two hundred and fifty dollars Free delivery on all major appliances So come on down to Frontier Furniture Located downtown two blocks east of city hall, across from Union Square We’re open daily from 10:00 AM to 9:30 PM So, come on in, and let us make your dream home a reality PART ONE TEST What did Rebecca want to do? Cimbing the highest mountain on each of the seven continents Why was time important to her? for reasons of sponsorship When was she be able to climb the last mountain in Antarctica? In November What was the key to her planning? Communication with the people that she was climbing with Were the people that she was climbing with in the same place? No PART TWO RADIO COMMERCIAL What is the name of the business being advertised? 18/29 A Fortune Furniture B Frontier Furniture C Fabulous Furniture What things are not mentioned in the ad? A microwaves B sofas C stereos Which item could you purchase for under $240? A a king size bed B a digital piano C a color TV Where is the store located? A two blocks west of city hall B opposite Union Square C across from city hall What are the store’s hours? A 10:00 AM to 9:30 PM B 10:30 AM to 9:00 PM C 9:30 AM to 10:30 PM TEST (trang 140 - 141) Part one The economy is stable following the problems of the past two years By following a tight monetary policy the government has reduced the inflation rate to percent After going up dramatically, the interest rate is now down to percent The last six months has seen a slight improvement in the exchange rate against the dollar The GDP has grown by 0.15 percent Exports are increasing and the balance of trade is starting to look much healthier The unemployment rate continues to be a problem as it is still 16 percent In order to stimulate the economy and attract foreign investment the government is offering new tax incentives as well as making a renewed effort to reduce government bureaucracy Finally, a large skilled labour force means there could be attractive investment opportunities over the next five years Part two Man: Hello Telemarketer: Good evening, Sir Is this Mr Charles Philips? Man: Yes, it is Telemarketer: Well, Mr Phillips This evening, I’m calling to offer you a special discount on Man: Ah, no, let me guess You want to sell a subscription to the newspaper or a great deal on airfare to Hawaii, right? [Well, ] Or, you want to offer me an unbelievable bargain on flamenco dance lessons Telemarketer: No, no, actually Mr Jones [Huh?] Oh, sorry That was the last guy [Ah, great.] Uh, we want to offer you a free trial membership to our sports club downtown at the introductory price of $39.95 Man: Thirty-nine ninety-five?!? I thought you said free! Uh, listen I’m not interested 19/29 Telemarketer: Well, it includes unlimited access to all our facilities, including the gym, weight room, racketball courts, and swimming pool Man: Again, I’m not interested I have my own fitness program I around the house anyway Telemarketer: Well, this is a once-in-a-lifetime deal Man: Nah Like I said, I’ll pass this time And please put me on your "don’t call" list Telemarketer: Okay It’ll take between four and six months before your name will be removed from our database [Months?!?] You might be called by another representative during that time Man: Ah, man Ah, great Telemarketer: Have a nice evening, Mr Williams Man: Ah, man PART ONE How has the government reduced the inflation rate to percent? By following a tight monetary policy Has the exchange rate increased against the dollar for the last months? Yes, it has Why does the employment rate continue to be a problem? Because it is still high, 16% What is the Government doing to stimulate the economy and attract foreign investment? offering new tax incentives What are the benefits of a large skilled labour force to the economy? It can attract investment opportunities PART TWO Telemarketing What product or service is the telemarketer promoting? A a stay at a new condominium B a membership to a sports club C a hotel in Hawaii Which special feature is NOT part of this offer? A access to free meals and beverages B use of fitness rooms C unrestricted use to a swimming pool Why does the man turn down the offer? A He doesn’t have extra money to spend B He never buys things over the phone C He doesn’t need the service being provided What statement is true about the “do not call” list according to the conversation? A It will take four to six weeks to remove the man’s name from the company’s phone list B The man might be called by another company representative in the coming weeks C The man can request that his name be added again to the company’s database What is the man’s name? A Mr Phillips B Mr Jones C Mr Williams TEST 10 (trang 142 - 143) Part one 20/29 Interviewer: What are the best ways to prepare for a job interview? Colette Hill: It really helps if you look at it from the point of view of the interviewer So, for example, before the interview your homework Find out all you can about the company to show you’re really interested in the opportunity You can look up how old it is, what it does, how many people it employs, how fast it’s growing Then at the interview, help the interviewer by answering their questions fully, but sticking to the point; don’t talk for too long Let them stay in control of the agenda, I think And then there are other things like, it’s important to ask the interviewer questions which demonstrate that you are as interested in them as they are in you: for example, `What is your medium-term plan for the company?’ or `What is your policy on training and development? ’ These sorts of questions show you’re potentially interested in staying, not just looking for a short-term contract Part two Tired of waiting for a webpage to download? Then, sign up for the hottest broadband highway to the Internet from Impact Solutions We provide you unlimited monthly access, 24/7 technical support, 30 MB of free webspace for your personal or business site, and content filters to protect your family from objectionable material Pricing starts at 29.95 a month And with no set-up fees, you’ll be roaring through the corridors of cyberspace well, in time for when you really should be asleep Contact Impact Solutions today to get the most out of your online experience PART ONE Why must an interviewee find out all he can about a company? To show he is interested in the opportunity What information about a company is an interviewee looking for? How old it is, what it does, how many people it employs and how fast it’s growing How does an interviewee help the interviewer? Answering their questions fully, but not too long Does an interviewee need to ask the interviewer questions? Yes, he does What are the examples of an interviewee’s questions? What is your medium-term plan for the company?’ or `What is your policy on training and development? PART TWO INTERNET ACCESS How many hours of Internet access a month does this company provide? A less than 150 hours B between 151 and 300 hours 21/29 C more than 300 hours What are the calling hours for technical support? A from 7:00 a.m to 12:00 midnight B from 12:00 midnight to 12:00 midnight C from 12:00 midnight to 7:00 p.m How much webspace does the company provide? A 13 B 30 C 39 How much does basic Internet access cost? A $19.95 B $25.95 C $29.95 What additional benefit was NOT mentioned in the commercial? A free email B content filters C no start-up fees FILE WRITING SAMPLE (1 - 10) Thi 10 chủ đề sau Writing 1: Others prefer to work for an employer Would you rather be self-employed, work for someone else, or own a business? Use specific reasons to explain your choice Writing 2: Do you agree or disagree with the following statement? Face-to-face communication is better than other types of communication, such as letters, emails, or telephone calls Use specific reasons and details to support your answer Writing 3: People have different ways of escaping the stress and difficulties of modern life Some read; some exercise; other work in their garden What you think are the best ways of reducing stress? Use specific details and examples in your answer Writing 4: People work because they need money to live What are some others reasons that people work? Discuss one or more of these reasons Use specific examples and details to support your answer Writing 5: Which would you choose: a high-paying job with long hours that would give you little time with family and friends or a lower-paying job with shorter hours that would give you more time with family and friends? Explain your choice, using specific reasons and detail Writing 6: We all work or will work in our jobs with many different kinds of people In your opinion, what are some important characteristics of a co-worker (someone you work closely with)? Use reasons and specific examples to explain why these characteristics are important Writing 7: Some people prefer to work for a large company Others prefer to work for a small company Which would you prefer? Use specific reasons and details to support your choice Writing 8: Do you agree or disagree with the following statement? The most important aspect of a job is the money a person earns Use specific reasons and examples to support your answer 22/29 Writing 9: A company is going to give some money either to support arts or to protect the environment Which you think the company should choose? Use specific reasons and examples to support your answer Writing 10: Do you agree or disagree with the following statement? Businesses should anything they can to make a profit Use specific reasons and examples to support your position 1/ Others prefer to work for an employer Would you rather be selfemployed, work for someone else, or own a business? Use specific reasons to explain your choice Although one is not always lucky enough to have a choice between working for an employer or for oneself But it would be great if one has the opportunity to decide so I would rather work for an employer than owning a business of my own When we own our business, there is a lot of risk involved in monetary terms At times due to market conditions (not really due to a fault of our own), the business might not as well It would even become difficult to survive or cover the basic costs The financial loss could really wear you out This is too much of a hassle and tension Another reason is in one's own business, there is certainly unlimited number of hours of work that one has to put specially during the initial setup days A lot of effort is required to sustain in a competitive environment As contrast to this if one is working for an employer, you have sort of fixed number of working hours Sometimes if the work is more, they might vary but usually they remain the same One has to keep doing hard work even if the company is not doing well But if the company goes broke altogether, there is a chance that one would find a job elsewhere without bothering much about the financial loss Hence, I think for me I would rather play safe and work for somebody than bear the tensions and headaches of my own business 2/ Do you agree or disagree with the following statement? Face-to-face communication is better than other types of communication, such as letters, Email, or telephone calls Use specific reasons and details to support your answer 23/29 I strongly agree with the statement that face-to-face communication is better than other types of communication Below are some points to support my opinions First of all, it is much more easier to understand each other by face-to-face communication Words are not the only way to communicate People often use body languages and face expressions to help to express themselves more clearly Other types of communication, such as letters, email, or telephone calls simply don't offer such advantages Secondly, face-to-face communication enhances the relationship between people It's hard to imagine that family members could communicate with each other only through telephone calls or email Last, but certainly not the least, people can receive instant and clear feedback from their talking partners by face-to-face communication The possibilities of misunderstanding will be much more less than communicating by other methods That's why the most important decisions still made by face-to-face discussion, even there are more convenient ways available Based on above points, I think face-to-face is a better way to communicate with people 3/ People have different ways of escaping the stress and difficulties of modern life Some read; some exercise; others work in their gardens What you think are the best ways of reducing stress? Use specific details and examples in your answer Modern life has become so demanding nowadays that everyone is facing the problem of stress.In order to escape the stress due to work pressure people try out different ways to become stress free These includes reading, gardening, cycling, playing and many more things as per their choice.For me the best ways to escape stress are listening to music, going on a short trip and spending time with family.The reasons for the above choices are mentioned below Firstly, listening to good music is the best way to escape from stress as because it takes us into a different world.While listening to the sweetly composed tunes it makes 24/29 us forget all the worldly worries Also we can listen to music anywhere using portable systems This helps us in avoiding stress whenever we feel so Therefore I think listening music is a excellent way to avoid stress Secondly , going on a short trip refreshes us and helps us to escape stress Whenever we go for such trips we just leave aside our daily routine and just try to relax.We enjoy doing things out of the daily schedule.So this change simply lifts our spirits and helps us to escape stress Also whenever we spent time with our family ,we talk our heart out to our loved ones, listen to their sweet thoughts and play like a child with the young ones.All these helps us releasing all our thoughts which creates stress and makes us young and fresh at heart In conclusion, I would like to say again that listening to music,going for a trip and spending time with family certainly releases stress as supported by the above mentioned points 4/ People work because they need money to live What are some other reasons that people work? Discuss one or more of these reasons Use specific examples and details to support your answer People work because they need money to live Of course, money is essential to live in this century.Money helps people to get what they want such as food, an apartment to live, and clotthing to wear However working is an activity that people perform in order to feel useful and important in their life Taking the work that a physician has to This job has financial gratification but also, it has a great emotional satisfaction It gives the opportunity to save other's people lifes and also It brings new lifes to this world as gynecologist does every day Besides working increase the self-steem of a person, giving the opportunity to what they can best, feeling a productive person in this society A person who work knows she is working because she has good qualifications to so and she can improve every day her skills doing her job and she can feel proud of herself and be a better person 25/29 Whatever job is a source of inspiration in order to make things better and to lift the spirits of people knowing they can something special in their life That is what life is about In fact working is one of the essential activities in human life, no matter if you are receiving money from it, You always receive the compensation of being useful 5/ Which would you choose: a high-paying job with long hours that would give you little time with family and friends or a lower-paying job with shorter hours that would give you more time with family and friends? Explain your choice, using specific reasons and details Some people believe that the most important thing in their life is to succeed in their occupation Nevertheless, in my opinion, it is more important to be near your family Therefore, if I had the chance to choose a job now, I would select the lowerpaying job with shorter hours First, working less I would have the opportunity to spend more time with my family When I grew up, I want (as most of my friends) to have a family and many children of whom I want to take care If I spent much of my day working, I would not have the opportunity of being enough time with my children And this is the most important and happy moment in our life, especially for a mother Nothing could substitute the experience of taking care of your own children Moreover, I would have the chance to relax more if I not spend my entire day working I could visit my friends in my free time Then, we could talk about what happen during the day, listen to music, and many more things We also can go fishing (that is my hobby)in the weekends Thus, I would not think only for my job or my problems but I would have the opportunity to relax All at all, I think that the lower-paying job with shorter hours is the best choice for me because, according to me, my family and my friends are more important for me than the job The life is so short let us enjoy it more Writing 6: We all work or will work in our jobs with many different kinds of people In your opinion, what are some important characteristics of a co-worker 26/29 (someone you work closely with)? Use reasons and specific examples to explain why these characteristics are important We all work or will work in our jobs with many different kinds of people In my opinion, there are some important characteristics of a co-worker that I expect to work closely with They are presented below The first characteristic is responsibility A person that has a sense of responsibility in work (usually in life too) always completes his tasks which he is required He often keeps his promises Therefore, he is a believable person to deal with and rely on My co-worker also has deep respect for his job and everyone He loves what he is doing and knows how to behave politely, how to listen to other persons effectively Hence, people can be more confident to share what they really think with him The next characteristic I want to see in my co-worker is that he has an open heart He can accept differences in culture, behaviour, view and ideas He also forgives others’ mistake and has great sympathy with anyone People feel safe when being near him Certainly, it’s not easy to find a person who has all above qualities However, I think if I have a chance to work with a person like that, we will be good co-workers and have a close relationship in the outside life Writing 7: Some people prefer to work for a large company Others prefer to work for a small company Which would you prefer? Use specific reasons and details to support your choice Some people prefer to work for a large company Others prefer to work for a small company In individual respect, I would rather work for a small company at the beginning of my career Below are some points to support my opinion First, I can learn an overall knowledge of an organization and business management In a small company, I may have to be flexible to be in charge of different tasks if the company requires or if it lacks staff to fill gaps in all its departments Therefore, I can take part in varied work, and understand the functions of each of them Moreover, a small company provides me more opportunities to be noticed and recognized in work by boss and colleagues Hence, I can have a lot of chances for promotion and for contributing to the company development All in all, working in a small company helps me to fulfill myself and gains me more useful experience to any job in the future It’s a better choice for my longterm progress and advancement in career Writing 8: Do you agree or disagree with the following statement? The most important aspect of a job is the money a person earns Use specific reasons and examples to support your answer Money is necessary in our lives Actually, many people work, whether they like it or not, just to earn money However, I don’t agree with the statement that the most important aspect of a job is the money a person earns In my opinion, there are some factors that are more important than money 27/29 One of the factors is whether the job is suitable for a worker’s value and passion For example, a person who doesn’t like to work with people will not be a good salesman Or one who has a high community spirit often has many difficulties in fitting with the company in which profit is the sole priority Moreover, other aspects of a job are a worker’s satisfaction, the opportunity for promotion, self-development and recognition These are also important references to seek a new job when people intend to leave Besides, with a person that needs skills, experience or good background for a future job, such as a student or a fresh graduate, he is willing to work for learning how to well in a position or a department instead of receiving a good salary In this case, once again money isn’t the most important thing In conclusion, although money is necessary, it isn’t the most important factor of a job It may be an attractive motivation to decide after considering other aspects which are presented above Writing 9: A company is going to give some money either to support arts or to protect the environment Which you think the company should choose? Use specific reasons and examples to support your answer Deciding between supporting arts and protecting the environment is a difficult choice to make, but I think a company should choose protecting the environment rather than supporting than arts We need to protect the environment to help prevent health problems, to maintain the ecosystem and to help company develop more First of all, nowadays we live in much more polluted environment than our ancestors and the quality of life is getting worse and worse every day We know that advanced technology has increased the air pollution as well as the soil pollution Pollution can cause big damage to the environment and serious health problems such as asthma, lung, heart disease, etc., particularly for children and the elderly who have weak immune systems Therefore, we need to ensure that there are measures to control the amount of pollution as soon as possible to prevent serious health problems caused by breathing the polluted air To find out solutions to prevent humans from being affected by the pollution, scientists need money to some experiments Most of the money comes from the government; however, it would be better if there is a contribution of many companies Secondly, we also need to pay attention to the ecosystem Trees, animals and human beings all depend on each other An unhealthy environment can have harmful effects on the ecosystem If a plant dies because of the changes of the environment and that plant is food for an animal, that animal won't have any food If humans use that animal as a food source, there could be big problems If we not respect our environment now, it will continue to get worse and our children will suffer the consequences Again, we need money to conserve our ecosystem Thus, I think it’s the reason for businesses to give money to help protect the environment Last but not least, spending some money on protecting the environment is a good investment of a company It is a fact that every activity of the company is based on the environment If the company spends money on environmentally friendly issue, it will 28/29 get more public attention and more supports by which the company can get the best opportunity to develop more successfully In conclusion, I think that the company is better to give some money to protect the environment because in this way it will benefit the whole society and the company itself With health environment around us, we can survive and support the arts Writing 10: Do you agree or disagree with the following statement? Businesses should anything they can to make a profit Use specific reasons and examples to support your position The main purpose of every businessman is to make a profit While some people think that businesses should just anything they can to achieve this objective I totally disagree with the statement because I think there are other things that a business should such as law-abiding commitment, maintaining customers’ loyalty and business ethics First of all, a company must conform to the law If a company commits a crime, it cannot continue doing business Needless to say, a company must make a profit by devising various ways within our society’s law Secondly, if businesses only think about more profit, they may lose their customers For instance, some of businesses use hard sell or make use of excessive advertising such as junk mail or unwanted telephone calls or exaggerate in their advertisements When some of people buy these products based on advertisement, they find these are mediocre products Therefore, they may not trust this business any more Worst, they may boycott the business’s products Thirdly, companies should pay attention to business ethics such as: protecting environment or caring workers who are to make the profit for company Moral pay a important rule for company to exist and develop In conclusion, in my opinion, businesses can make a profit in every way, if they are honest, conform the law and practice business ethnics 29/29 ... 14/ A farmer can a contract with a mill to lock in a certain price for six months in order to be protected against falling prices A draw out B draw up C draw in D draw on 15/ The findings of... restaurant in town to celebrate the annual staff meeting", said the CEO The CEO suggested going to the most expensive restaurant in town to celebrate the annual staff meeting “Let’s check everything... fallen considerably in the past week There has been a considerable fell in the value of sterling in the past week 5/ House prices have risen dramatically this year There has been a dramatic rise