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BO CIAO DlUC VA DAD TAO TRUONG CAN BO QUAN LY GIAO DUC TP HO CHI MINH TIEU LUAN CUOI KHOA Lap boa during nghi4 vu Ong tic vien tra gião floc Tinh Binh Phtrac ( Lisp 1) TEN TIEU LUAN: Giii quyet khieu nal két qua xep 14)0 thi dua cuOi nam hoc 2015 — 2016 ciia thay Nguyen A, gião vien to Than, trtrimg THPT ABC, tinh Binh Phtr6c Ho vi ten hoc vien: Vu Thing Long Don vi ding tic: Truirng THPT Hung Wong BINH PHUbC, thing 9/2016 A MO DAU Cach day 68 nam, 11 — — 1948, Chfi tich HO Chi Minh "Led kéu goi thi dua di quOc" Led kéu goi cda Nguti da ma dau cho cac phong trao thi dua yeu nu& phat trien, fres cao trao each mang, g6p phan quan vao thOng lgi tha cach mang nu ge ta Thi dua, khen thuOng la bien phap M chat that den, mot phuong phdp tuyen truyen, gido duc tich cgc de deng vién )2 chi sang tao, ) 1/ chi quyet tam, nang We float dOng that tien tha thay co gide that hien Mt nhiem vu cap giao ph6 Chu tich HO Chi Minh da day: "Thi dua la met each rat Mt, rat thiat thgc de lam cho moi ngueri tin be Thi dua gin') cho doan ket chat the them va doan ket chat the thi dua mai" Trong nhung nam qua, hau het cdc don vi nganh gide due dal tri va phdt huy dugc vai trO cua tong tdc thi dua, khen thu gng vao that hien thang lgi nhiem vu chinh tri va nhiem vu chuyen man, gOp phAn quan xay dgng Dang, xay dung co quan sach viing manh, gOp phan nang cao chat lugng gido due, tin tai dOi mei can ban va toan dien nen gido due nuerc nha Ben canh nhfing mat da lam dugc, nhfing ket qua tich cuc cua cong tdc thi dua khen thuerng gide due, chang ta cling that-1g than nhin nhan tilting han the cong tdc nay: mang tinh hinh thdc, rap khuOn may mot, chua tao dugc ding lac toan the thay co gido DOi thi dua nhung khOng tao duge sus cong bang, xet khen thuOng khOng dUng qui trinh hoac theo cam tinh, hoac theo chi fiat' nen ngueri khOng clang khen lai dugc khen, ca nhan clang khen thi khOng khen, tix dO tao tam b'T khOng man ma vai phong trao nay, lam phdn tdc dung cua thi dua khen thuerng Khieu nai, t6 cao cong tdc thi dua khen thuOng tha nganh gido due nhi'mg nam qua Wong del it, nhién dieu dO khOng co nghia la thi dua khen thuOng elm nganh da 6n Viec than giai phdp im Fang khOng hai lOng yeti ket qua xet thi dua cua thay co gide lam cho tat ca chUng ta phdi suy ngam ve ban chat cna phong tract hian Nguári lam cong tac tra nhu chting tOi rat quan tam dAn van de dA ginp cho cdc cap lanh dao phat huy t6i da mat tich cuc va han the mat fiat cuc cua phong teat, thi dua, g6p phAn dua chAt Mgng gido duc mot di lên Chinh vi vay tOi chon de tai: Giii quytt khi641 nai kh qua ycht loci thi dua cutii nam hoc 2015 — 2016 dm thay NguyZn A, gi g ° vién to Tonn, trtritng THPT ABC, tinh Binh Phir&c B NOI DUNG I MO TA TiNH HUONG Thay Nguyen A hian dang cong tae tai truOng THPT ABC tinh Binh Phirefe Thy vao ngha nam 2008, Mt nghiap thac si Todn, Id gild() vién day giOi cAp truOng nam lien tuc, nam 2014 ilia)! cling dirge cong nhan la gide vian day gi6i cAp tinh Nam hoc 2015 — 2016 thay Nguyen A cling da co nhiau no 1pc giang day, thAy la mot nhiing nguOi day chinh cua dOi tuyAn hoc sinh giOi mOn town va cac ky thi hoc sinh giOi hoc sinh cua thay da dat dirge nhiau cap tinh, khu vire DOng Nam Be Phian hop cila HOi dOng thi dua khen thuang ABC ngdy 28 thong nam 2016 da di den kat luAn: thay Nguyen A khOng dat danh hi'au thi dua Chien si thi dua co ser veri nhitng li nhu sau: thay Nguyen A co vang mot bu6i khOng ly do, kiam tra hA so ca nhan hoc ky I chua dat yau can, to Toan cua thAy co nhirng thAy co khdc co chuyen mOn Mt hon, cling tham gia giang day cac lop cu6i va k'at qua kith cao, chi tieu cua trueffig vA s6 luting dat chitin thi dua co s& chi co gi6i han 15% tren tong se, can bQ - gido vien — cong nhan vién nan sang nam thay phan dAu hon, nha tru&ng se xem )(At KhOng dAng y veri kat qua tit, thay Nguyen A khiau nai den Hiau tnräng nha trirOng ThAy cho rang: qua trinh cong tac thay da rat co gang het sue minh, luOn hoan tot nhttng nhiam vu dugc giao, co nhiAu tich dOng g6p cho nha twang, so vai mot vai thay coo M bo mOn khdc thAy nhA'n thay vai trO cna thAy cao hon ho, kat qua hoc sinh giOi vugt hon cac M khac Khi xót thi dua a cap M thay cling thay khac cua M town dugc M nhAt tri de nghi hOi d6ng thi dua then thirOng cua truOng ?cat danh hiau chitin thi dua co se( nam hoc 2015 — 2016 Vi v4), thAy de nghi Hien truang xem )(At tai kat qua trait XAC DINH MIJC TIEU XIf LI? TINH HUONG Xem xat khiau nai tren, Hieu truang truang THPT ABC can phdi giai (guy& de: Dam bdo tinh dan chili ding bang co quan don vi Dua phong trap thi dua khen thuang dia truth-1g thuc su di vac chieu sau, thilc day nghién cdu khoa hoc, tu hoc tu ran luyen cfla dei ngu thAy co giao Gidi quyat than tinh dat ly y eti thay Nguyen A se lam cho thAy hiau ro &rot viec hoi deng thi dua khen thuang nha truang xet cho thAy nhu vay la cong tam, khach quan, dam ba p &mg trinh tu, thAy Nguyen A se thOa man vd tin Mang vao su diau hanh cUa nha truang, se co gang no luc then gian Qua xer ly tinh tap the can bo - giao vien — cong nhan vien se tang cuemg tinh doan kat gan b6, gap phan nang cao chat luong giao due chung cua nhd truang Warn hoc -nap theo III PHAN TICH TINH HUONG Nguyen nhfin tinh hutmg: a Nguyen nhan chit quan: - Thay Nguyen A chua nAm r6 dugc nhang can dr, qui dinh, trinh tu qua trinh )(et thi dua cuoi nam cua HOi dOng xat thi dua khen thuang nha truang Theo do, thay co nap co tich nhu thi phAi can c* vac viec thuc hien not qui na nap Nhu vay thay Nguyen A da y ang mot buOi khOng lYr theo luong h6a thi dua gido vien thay dA vi pham T6 truemg to toan co nghi ?cat cho thAy Nguyen A, theo trinh to la dimg nhung cac vien hei &mg dua nhfing l)", dan dan thAy Nguyen A chua dat chian si thi dua co - Nguyen A cho rang co su bAt cong xat thi dua cho thAy vi thAy mai a qua vac) Nam nen khOng co ngued quen gifip da, hoc Ye mat cam tinh mot s6 thAy co Ian nam hay did)/ Hieu truang co suy nghi tat ve cdc thAy co khac nen co tru di cho ho ban than thay thi khOng b Nguyen nhan khdch quan: Do qui dinh dm cap tren chuyen ve truang thi to nam hoc 2015 — 2016 nay, chi tieu xet danh hieu chin si thi dua co so chi dugc tinh bang 15% tren tong se.) can 130 - gide vién — cong nhdn vién dat lao citing tien tin nen can cir vao chi tiêu da giao hOi dOng kheing xet cho thay Nguyen A (Clang van s6 855/QD — SGDDT 05 thang nam 2015 Quyet Dinh cilia SO GD va DT Binh Phu& ve viec ban hanh qui dinh ve cong tdc thi dua, khen thutmg nganh gido duc dao tao tinh Binh Phuác) Theo dieu dm ThOng to 35/2015/TT-BGDDT 31 thdng 12 nam 2015 cua Bg GD va DT quy dinh de dirge xet deg nhan chin si thi dua co sä thi phai co it nhat 70% sa nguai tham du hOi ding xet thi dua khen thuteng dOng y hoac se, ngtrgi &rye hOi y kien Nhu vay, sa vién cila hOi &mg thi dua then thuOng truang ABC &Ong y chi dat 60% Hiu qui: Voi tinh huOng nhu tren cua thAy Nguyen A, neu khOng giai quy& dirt diem va thod ddng se de lai mot so hau qua nhu: Wan than thay Nguyen A se bAt man vái cat quyet dinh ctia truang, cilia tap the not chung va cua Hieu truOng not rieng to giam thing hit phan dau nhAt cong tdc chuyen men, giang day hoc sinh gi6i, luyen thi dai hoc va nhu vay anh huang 16n dg n chat lucyng gido due chung cua nha truang, giam uy tin dm truang dOi vgi nhan dan town tinh, thuong hieu nha truang it nhieu bi anh huting se kh6 lay lai niem tin va gia tri cua twang da dugc gAy dung On 10 nam qua Tiz tinh huOng cua thAy Nguyen A a tao tam ly chung cua tap the anh chi em gido vien truing khOng tin twang vao cac phong tra p nhd truthig ya cac t6 chdc truing ph& dOng Tinh huOng khiau nai La thay Nguyen A nau khOng gidi quy& se gay khiAu nai vuo:t cap to tao du Juan khOng tot va su lanh dao cua Hiau truing nhd truing, truec hoc sinh thay Nguyen A khOng cOn Y chi phan dAu va quyat tam gidng day thi tinh gido due thuyat phuc, neu guong cua nguai thay se khOng cOn gia tri IV HE XUAT NHIYNG GIA.I PHAP Giai 0411: Hiti tracing mai thay Nguyen A ding veri Chu tich cong dodn co sä cua tracing, to truing T6 todn,13th giam hiau, thu 1"/ hOi dOng thi dua khen thuemg dm trading ding trao dOi thing than va nai dung trail Hiau truing cUng cac viön tit giai thich cho thay Nguyen A ro vi thAy !cluing dugc xet da nghi cap tren cong nhan danh hieu chitin si thi dua co sä vol mat so 11 nhu chi tiéu ngdnh theo cong van 855/QD-SGDDT ngdy 05 thing Warn 2015 La Sa GD DT, thdy cOn y ang mot bu6i khong pile') nhu vay la vi pham qui ch6 chuyen mOn, so vai cac thdy co khac ho nhinh han thAy Nguyen A Nhung qua trinh lam vi& phai ghi nhan nhang tich ding nhu no lac phAn dan La &Ay Nguyen A, cong lao cua thAy vol viac tao nguAn vd ddo tao hoc sinh gi6i cho t6 va cling Id thdnh -deb cua truing nOi chung Cued ding neu thay da rO va cong nhan kat qud xót cua hOi dAng thi dua khen thutng thi van dOng thay rut lai khiau nai, trOs lai cong viac day a nhu binh thirerng VA uu diem cua giai phdp Id gidi quy6t nhanh ch6ng, than tinh dat giva cac ben co su thOng cam va hiau cho nhau, tao khOng klil than mat, giftp ngu&i khiau nai de clang not hAt tam to nguyen vong cita minh tit Hiau truing nam duot nhang gi cOn han chi thiau sot de diau chinh cho nhang nOm hoc sau Tuy nhien ve khuyet diem dm gidi phdp la sau lam viec kh6ng the cong khai ket luan giai quy& vi khOng theo trinh to giai quy6t khieu nai, tao tam IY hei d6ng sit pham khOng tot ve each daub gia thi dua cu6i nam Giai 014 2: Tiep nhan don khieu nai cita thay Nguyen A xong thi tian hanh giai quyet khieu nai theo dimg trinh W qui dinh theo Luat khieu nai nam 2011, Nghi dinh so 75/2012/ND-CP ngdy 03/10/2012 dm Chinh phU va qui dinh tai ThOng to s6 07/2013/TT-TTCP ngdy 31/10/2013 cUa Thanh tra Chinh phU Tire la sau gidi quy& khieu nal Hieu truerng phai quyet dinh giAi quy& khieu nai va cOng khau quyet dinh cho ca truerng duce biat Ve uu diem dm giai phap IA giai quy& khieu nai cua thay Nguyen A theo cifing trinh tit, thod dang, chinh xdc Sau gidi quy& khieu nai co the cong khai quy& dinh lam cho tap the can b() - gido vien — cong nhan vien tin tuerng van sir danh gid cua hoi d6ng thi dua Ben thuäng ttuäng, tao thing luc va niam tin vAo thi dua nhitng nam tiep theo Tuy nhian khuyet diem cua giAi phdp dO la met bo phan gido vien, hoc sinh, nhan dan se dat van de va sit cOng bang, dan chit, minh bath cong tac lanh dao cua nha tru&ng Xet uu, khuyet diem dia hai giai phdp tran ban than t6i chon gidi phap thfr de' gidi quyet khieu nai cho thay Nguyen A V TO CHUG THILIC HIEN Mid PHAP BE BAT DUVC MUC TIEU BE RA Xet thay not dung khieu nai tran la hop bri va thuOc tham quye'n giai quy& cua nha truerng nen Hieu truOng can phi tien hanh giai quyet nhanh de tao tam 13% on dinh cho thAy Nguyen A, cho tap the hei d6ng sit pham, tao sit cOng bang dan chit don vi HuOng gial quyat don khiau nai phai theo Luat khiau nai nam 2011, Nghi dinh 75/2012/ND-CP ngdy 03/10/2012 dm Chinh phn, qui dinh cu the tai ThOng tu s6 07/2013/TT-TTCP 31/10/2013 dm Thanh tra chinh phu co hieu luc tir 26/12/2013 Thy 1ST OM quyk khi&I nai, xUe minh not dung khi&I nai: ThOng ban clan thAy Nguyen A Id vu viac khiau nai cua thAy se dugc nhd truOng xem ?cat giai quyat thai gian sem nhat va khOng qua 10 ngdy theo qui dinh cua luat khiau nai 2011 Xdc dinh day la vu viac khiau nai cua giao vian truOng voi kat Juan hgi dOng thi dua khen thuang nha truamg ma thay hieu truong la truang ban nén not dung Ichiau nai da r g , d6 la khiau nai y e viec Thay Nguyen A IchOng dugc )(at de" de nghi cap trail cong nhan chi& s7 thi dua co so nam hoc 2015 — 2016 - Nghian CCTU va tim hieu cac van ban co lien quan den vu viac nhu ThOng tu s6 12/2011/TT-BGDDT ngdy 28/3/2011 cila BO Gi g.° duc va Ddo tao ban hanh Dieu le truamg trung hoc co so, truarng trung hoc th6ng ya truarng ph6 thOng co nhiau cap hoc; COng van s6 855/QD —SGDDT 05 thdng nam 2015 Quyat Dinh dm Sa GD \M DT Binh Phu& ve viac ban hanh qui dinh va cong tdc thi dua, khen thuang nganh gide due y a ddo tao tinh Binh Phuarc; Theo diau cna ThOng tu 35/2015/TT-BGDDT 31 thong 12 nam 2015 dm BO GD va DT quy dinh de dugc xét cong nhan chi& si thi dua co sar thi phai co it nil& 70% se; nguai tham du hgi d g ng ?cat thi dua khen thuarng dgng hoac s6 nguai dugc hOi y kian Thu thap cdc minh chUng co lien quan den qua trinh cong tae cua thay Nguyen A nam hoc 2015 — 2016 nhu s6 true elm tnrarng THPT ABC nam hoc 2015 — 2016 thi thAy Nguyen A co yang mgt bugi khOng co ly do, lugng hod thi dua gido vien d'au nam co ghi rg y ang khOng ly se tra diem thi dua va khOng )(at cdc danh hieu thi dua mire cao, bian bán hop t6 Toan ca nam hoc ma to truang M than cung cap thi thay rang cap to danh gia mire hoan nhiam vu cua thAy Nguyen A kh6ng bang hai thAy co thee to Nhu vay, cac minh chi:mg da cho thay viac hoi dAng thi dua khen thuarng truang ABC khOng xat danh hiau chin si thi dua co s6 cho thAy Nguyen A la co co sa rA rang Hiau twang triau tap cuOc hop gAm ban giam hiau, truang ph6 cac doth the va to chuyén man de thAng nhAt each gidi quyat theo tinh than cua nOi dung khiau nai Lam vi0 veri nguiri khi6u nai Sau da chuAn N dAy du cac not dung can thiat, hiau truang gap trgc tip de trao dai voi thAy Nguyen A va not dung thAy khiau nai va cho bier each giai quyat cua nha truang voi sg yiac ThAy Nguyen A chAp nhan each gidi quyat cda nha truang, dAng thai thira nhan minh khOng dugc xat nghi cOng nhan chin si thi dua co sa lA thing theo tinh than cUa ThOng to 35/2015/TT-BGDDT ngdy 31 thong 12 nam 2015 dm BO GD y a DT va Quyat dinh 855/QD —SGDDT 05 thong nam 2015 Quyat Dinh dm S6 GD va DT Binh Phu6c, nguyen than khach quan ma thay chua gam rO qua trinh xat dia hOi dAng thi dua khen thutng truang THPT ABC Hiau truang dOng vian thAy Nguyen A tiap tyc tong hian, an tam c6ng Mc, khOng su hiau nhAm lam änh hue:mg den qua trinh lam viac cua thAy thai gian tip theo Va phia nha truang luOn ghi nhAn nhilng dOng g6p cua thAy Nguyen A va se lam tot han de tao diau kian cho thAy cling nhu town the thAy co truang hoth tot nhiam vu Nha truang co thiau sot IA hang thang dA khOng niam yet nhang 181 vi pham cua gido vién — cong nhan vien dO co 181 cua thAy Nguyen A d thAy theo deli va phan hAi vOi lath dao nha truang Wong thai trian khai nhitng van ban lien quan den thi dua then thuang qua loa, chua rO rang de" gido vian nam dugc mot each cu the nhat 3 Cifing khai quy& dinh khi6'u nai Nha truerng cho dan cong khai quy& dint) giai quyet khieu nai a bang thOng bap theo nei dung da dugc lam viec v6i ban giam hi'eu, truäng ph6 cac doan the, to chuyen men va trao dei true tiep vOi thay Nguyen A VI MEN NGHI, DE XUAT D6i vai Ses gido due va ciao tao: Can trien khai rang rai cac van ban chi dao dieu hanh qua cac kénh khdc dac biet la teen mang dm Sa de town the gido vien — cOng nhan vien tinh nam rei Deng thei nghien cfru lai chi tieu thi dua khen thuang cho phu hop ved tang don vi de phong trek) thi dua ngdnh gido dye tinh nha dem lai hi'eu qua thiet thvc DM \TM truerng THPT ABC: nghiem the rat kinh nghiem then khai cac van ban chi dao dieu hanh dm cap teen de town the can be - gide vien — cong nhan vien nam ro nei dung va tinh thAn cua cac van ban dO Dinh ki phai cong khai nei dung thieu sot han the dm can be - gido vien de ho biet va dieu chinh kip th6i Doi väi gido vien — cOng nhän vien: tim bleu day du the van ban chi dao dieu hanh elm cac cap co lien quan den gido duc thvc hien tot nhiem vv C MET LUAN Thi dua khen thuang gido dyc Id phong lit nhAm Ong vian, gift') dep., thUc day chat luong giao due di Ian, qua tang cuang tinh dodn kat dm d6i thAy co gido ti mg don vi va gitla cac don vi vai IChiau nai t6 cao giao dye hian cdng nhiau hon va di vao nhiau van da va co tinh da dang phirc tap hon trutc Neu khOng gial quyat tot khiau nai t6 cao giao dye se khOng mang tai niam tin vai quart chimg than dan su nghiap d6i mai giao dye cua ntrac nha Nguai lam cong tac thank tra, kiem tra, can b6 quan lY can lam de" han the Mt nhAt khiau nai to cao, va neu co khiau nai t6 cao thi phdi giai quyat khach quan, cOng bAng, dan chit va kip thai Main vay can phdi tim tOi, hoc hOi, nghian cuu thyc tin mai co the thuc hian Mt chic nang nhiam vu dugc giao D TAI LIEU THAM KHAO Hoc vier) Quan ly gião duc - Truing Can 130 quail 1y giao dye Thanh phi He Chi Minh ( 2015), TM lieu Wei duang nghiep vu cong the vien tra gião due Quac hoi nu& COng hoa xa hOi chu nghia Viet Nam ( 2011), LuAt khiau nai Chinh phu ( 2012), Nghi dinh 75/2012/ND-CP 03/10/2012 dm Chinh phu quy dinh chi titt mot s6 diAu cua LuAt khiEu nai Thanh tra Chinh phA (2013), ThOng to 07/2013/TT-TTCP 31/10/2013 cua Thanh tra Chinh phu quy dinh quy trinh giai quyet khiau nai hanh chinh Thanh tra Chinh phA ( 2014), ThOng to s6 07/2014/TT-TTCP ngdy 31/10/2014 cila Thanh tra Chinh phu ve quy dinh quy trinh xu 1y don ithiau nai, don t6 can, don kin nghi, phan anh BO Gião duc va Da() tao (2013), ThOng to s6 40/2013/TT-BGDDT 18/12/2013 dm BO Gião due va Dao tao quy dinh Ira ti6p cong dan, giai quyAt khiau nai, gidi quyet ti cat) Tilting to s6 12/2011/TT-BGDDT 28/3/2011 cAa BO Gide dye va Da° tao ban hanh Dieu le truing trung hoc co so, truing trung hoc phi thOng va truing phi thOng co nhiAu cap hoc COng van se; 855/QD —SGDDT 05 thang nam 2015 QuyAt Dinh cAa Sb GD va DT Binh Phu& va viac ban hanh qui dinh ve ding tac thi dua, khen thuOng nganh gido duc va dao tao tinh Binh Phtrec Th6ng to 35/2015/TT-BGDDT 31 thang 12 nam 2015 dm BO Giao dye va Da° tao ve Htterng dan thi dua khen thuemg nganh gido dye dao tao  ... Chu tich HO Chi Minh da day: "Thi dua la met each rat Mt, rat thiat thgc de lam cho moi ngueri tin be Thi dua gin') cho doan ket chat the them va doan ket chat the thi dua mai" Trong nhung nam... vugt hon cac M khac Khi xót thi dua a cap M thay cling thay khac cua M town dugc M nhAt tri de nghi hOi d6ng thi dua then thirOng cua truOng ?cat danh hiau chitin thi dua co se( nam hoc 2015... hoc 2015 — 2016 thi thAy Nguyen A co yang mgt bugi khOng co ly do, lugng hod thi dua gido vien d'au nam co ghi rg y ang khOng ly se tra diem thi dua va khOng )(at cdc danh hieu thi dua mire cao,