Giải quyết khiếu nại của giáo viên trường mầm non

BO GIRO DUC vA DAO TAO TRITONG CAN BO QUAN Lt GIAO DUC TP HO CHI MINH TIEU LUAN CUOI ICHOA Lip bOi dating nghiep vy COng tic vien tra giao dyc Binh Dinh Mm hyc 2018 — 2019 (Lip thfr nhgt) Tén den 1u4n: GIAI QUYET KHIEU NAI CUA GIAO VIEN TR1U'ONG MAM NON B PHIRING A Hy vi ten hyc vien: DOAN THI KIM TRAM Dan vi cong tic: PhOng Giio dye vh Dio tyo thi xfi An Nhan Binh Dinh, thing 11/2018 MUC LVC Me• dAu Trang NOi dung 2.1 MO to tinh hu6ng 2.2 Mc dinh flux tieu xir 1Y tinh 2 2.3 Phan tich tinh nguyén nhan \TA hau qua 2.4 Da xuat nhang giai phap; chon lva giai phap 2.5 T6 chirc thvc hian giai phap a dat dugc muc tiéu a 2.6 Kian n - da xudt Ket 1u4n 10 MO DAU Nghi quyat Dai hOi Deng town qu & i lan du& XI dal khang dinh "Doi mai can bin, toan din nan gido duc Viet Nam theo huamg chuAn h6a, hian dai h6a, xa hOi h6a va hOi nhap quaic th, dO, doi mai co the quan 11/ giao due, phat trian d'Oi ngu gido vien va can b0 quan ly giao due la khau then ch6t" va "Gido duc va dao tao co sir manh nang cao dan tri, phat than nguan nhan lvc, bed &rang nhan tai, gOp phan quan xay dung dat nuk, xay dung nan van haa va ngued Viet Nam" Chian lucre phat trian kinh to hOi 2011 - 2020 da dinh huang: "Phat tri'an va nang cao chat luting nguan nhan lvc, nhat la than luc chat luting cao la mOt dot pha chitin lucre" Meg thvc trang thutmg thay IA cac nha quan ly gido duc mac cl ► hiau rO tam quan tong cong tac Iciam tra, danh gia, nhung thuang IchOng coi dan to dung mac cho cong tac nay, can chi' quan thiau dO tin cay khoa hoc nen han the nhiau den hiau qua dm viac theo dOi, danh gid dac bit la viac khiau tai ve quyan va lqi ich cua gido vien, nhan vien Da giai quyat cong nhung phan Ung, khieu nai la diau khOng the don gian, dOi hOi cling to phai nhan Nat mOt each chinh xac nguan g6c sinh va -Ur dua huemg giai quyat hgp ly, kip thai Kat thdc lop 1361 &fang nghiep vu cong tac vien tra gido duc, tOi nhan thac dugc nhiau van de' ve ly luan va thvc tin dai mai cong tac tra Deng thei cOng than thac dugc, muian dat hien qua cao quan lY can phai nam chac cac van ban quy pham phap lust va cac van ban duen Mt, van dung sang tao, kat hap linh hoat vai thvc tian cuOc song giai guy& cac vAn de lien quan dan nhiam vu duce giao Qua trinh cong tee quan lY gido due mam non nhiau ndm a phOng Giao dye - Dao tao va cimg yeti kian thirc da dugc dap thu, t8i chen viec tiau luan cuiai kh6a cho van de: "Gkii quyet khiiu ngi cua gitio vien truffng M"din non B phuirng A" NQI DUNG 2.1 MO to tinh hming Ngay 12 thing 10 nam 2015, Thi uy, iry ban than dan thi xa C co nhan dan khiau nai cim co VO Thi My Le sinh am 1980 cu ngu tai phuemg A thi xa C, hi6n la giao vién twang MAm non B phueng A thi xa C NOi dung don nhu sau: Hi6u truemg ca than, kh'Ong &Ong bang vei co va de nghi luan chuy6n co sang truemg khac ved 15r la xay dung twang dat chuan quac gia vao cuOi nam hoc, vi co chua dat chuan va trinh 40 chuyen man nghiep vu CO liet ké nhting sai pham dm hien truemg truck day chua xi: ly them dang nhu: co T danh tre, doa nat tre, hi6u truemg khOng xir 1y gido vien di tre, giao vien Nguy6n Ng9c H nOi chuy6n rieng vOi gido vien Vu Thi L tre gianh 46 choi Ara danh lop, gido vién khOng soan gido an Thi co cOng van chuy6n ti6‘p don khiOu nai ve phOng Giao due va Dao tao thi xa C xem xet nOi dung cila dam, giai guy& va xir Vt Nhan dugc don, Truemg phOng Gido due va Dap tao Quyat dinh lap to xac minh 46 lam It su vi6c lchiau nai cea co gião VO Thi my L 2.2 Xfic dinh Hive tieu 'dr 1Sr tinh huting Muc tien cua vi6c giai quyet tinh huOng la giai quy6t dugc mau thuan nOi bO gido vien; vi6c giao tiEp, img xir giera cac vién tong nha tubing phai hai hea va h6a giai cac mau than nOi b0 nha twang, tao su (loan kat gift cac vien tong hOi long su pham Xir ly nghi8m, dirt 4i6m cac hanh vi sai pham da din tong nha truth-1g truem 46 Tuyen truy6n nang cao than Mix to tuOng can bo quan ly, gido vien, than vién tong nOi b0, khOi phuc icing tin ea moi nguei dei ved don vi, Hi 64 u twang nha twang 2.3 Phfin tich tinh * Nguyén nhan kluich quan Hi6u twang nha twang xem nhe vi6c tuyén truy6n, giao duc ang cao 3'7 thirc cong (tang, tinh than loan kat nOi b0 tong nha twang, chua co su tac long tich cue thueng xuyen v6 xay dung mai quan he tat dcp tong giao tiap gifra ngued ved ngueri, tinh yeu thuong giup der lan nhau; bi6t tha thir khoan dung, 40 lucmg, be qua nhang 16i lam the cua Do Hi'eu twang tnremg chua giai guy& dirt 4i6m, 46 keo dai su viec, cac bien ban xac minh chua ro rang, thOng tin chua day dit, thieu chinh xac, hinh thire xir 1y cua nhd truemg cac vu viec sai pham khae, di& nhd truing chua dit sire thuyat phue Tam to nguyen vong cua ngtred khiau nai chua dugc hieu truing nha truing hieu de giai quyat thou tinh dat IY va ngueri gidi quyat khieu nai b6 qua quy dinh: gap go trao dad true tip vOi ngueri khiau nai, theo Luat dinh (Dieu 1, khoth 10) Ban than co giao VO Thi My chua hieu &mg lu'at khiau nai vá viec phan cap quán 1y, nen geri don khiau nai vugt cap Hieu truemg thue hien dieu d0ng, luan chuyan giao vien nhung thiau ki hoach t6 chirc, thiau xay dung quy dinh, can cir, de lam ca ser cho viec diau do, ng, luan chuyan giao vien * Nguyen nhiln chit quan Su viec bat Mu vdo khodng thing 10 nom 2014 co giao VO TN my Le co de nghi nha truing ve yeti cau rieng cua ca than Yeu cau cua co khOng dugc co hieu truémg chap nhan, the Id tir day tinh cam gala hieu truing ya giao vien co sit ngän each clan, tinh cam khOng nhu tnrOc day nera, tham chi not qua lai khOng Mt va Dau nom hoc 2015 - 2016, nhã truing trian khai ke hoach: Xay dung truing mam non dat chuan Qu6c gia vao cutii nom 2016 va xay dung cac lieu chi ve giao chat lucmg cham sac giao due tre, dOi ngu, giao vien va than vien, a vien chuan bi truerc ve tinh than cling nhu viec to bed clueing chuyén man de" dap ling dung chuan quy dinh Xat ve tieu chuan dOi ngu giao vien va than vien quy dinh tai Dieu dia ThOng to s6 02/2014/TT-BGDDT ngdy 08 thing 02 nom 2014 ban hanh Quy the cOng nhan truing mam non dat chuan qu6c gia So veri thue to ve s6 lugng giao vien true trap &mg lap co 01 giao vien chua dat chuan ve trinh dO dd.° tao, nhá truong tham muu vai lanh dao phemg Giao due va DA° tao ve giao vien va de nghi chuy'an sang truing khac * H(tu qua cilia tinh hating Hieu tnremg phai viat ban to kiam diem, kiam diem tru ge hOi d6ng sit pham nhd truing, nap kiam diem ve phOng Giao due yd DA° tao vi xir lY thiau kien quy6t, khOng ngan chin kip thai nhang hanh vi sai pham cua giao vien truing N'gi b0 mat dodn kit, tam trang cua giao vien hoang mang vi phdi tra ph6ng van elm to kiam tra bat cu vão then diem ndo Ka hoach xay dung truemg St chuan quac gia cua nganh bi dinh tre, thuc hien khOng dung ka hoach, cham tien dO 2.4 De xuit nheng gifii phip; chyn Iva giai phip Giai phdp 1: Kiim clam, dieu clOng, luan chuyin hieu trufmg ILu clam: Hieu trueng va don vi mei se tiep can mOi tnreng quan ly meri, khOng bi ap luc va viec xir ly khiau nai vita qua, truemg khOng dugc nhac lai; tranh di su xao men viec quyat dinh cling tic chi So - Han chi: Va dieu ki'en, phucmg tien di lai; la hieu tnxemg nu, lem tuai, khOng biat lai xe may, dieu dOng luan chuyan thi phai each xa dia ban xa, se gap khe khan viec di lai Giai phdp 2: Ludn chuyin co giao VO Thi my Le vi don vi m61 Ran de truec hei deg su pham nha truemg ve nhemg sai pham cua co gido VO Thi My Le gay ra: gay mat doan kat nOi b'0, khiau nai vugt cap Tuyen truyan, gido due cho cac vien khdc nha tnremg va y thus xay dung tinh than doan kat - Han the: Gino vién bi sac ve tinh than, hoang mang, anh hueng den cong tac cham sec gido due tre a don vi mei, du luan cua m9i ngubi nghT kh8ng tot va ce gido, day kheng Mt, khOng hodn nhiem vu, hay thua kien, lam nhi'au dieu sai nen bi dieu dOng, luan chuyan lam anh huemg den uy tin, long tin dm Sing nghiep, cua mei ngueri d6i yeti co gido Gitii phdp 3: Gap ga trao dai trvc tap' veri co giao VO Thi M9 Le hieu truthig va tae Wen Ichac có lien quan den viec khan nai Dieu clang, luan chuyin ca hai: co giao VO Thi my u va co hieu truing clam: Kiam diem, dieu dOng, luan chuyan ca hai dai tucmg: VO Thi My Le va co hieu twang de the hien su ran de, tinh nguyen lac thuc thi phap luat nham gido due y thine cilia tap the nha truemg Han chi: Du luan va viec dieu dOng; luan chuyan, lam gidm uy tin dm mei ngueri co gido VO Thi My Le va co hieu true/1g ye ceng tae dun vi mei thuc hien chua tot nhiem vu nen bi diau dOng, luan chuyan Qua giai phap néu teen, can cis vac myc tieu xir ly tinh la giai quyat dirt diem cac mau thuk sinh, nOi bq doan kat tin twang \Tao phap lust, cling co lOng tin dm moi nguai d6i vii nha truing, cua nganh, ban than tOi chon giai phap thir la phit hop vi co tinh kha thi cao; dimg phap lust dap ling duce cac yeu cau vita neu: NOi 130 doan kat; vira xir ly nghiem cac hanh vi vi pham cua gide, vien, cita hieu twang; tao lOng tin ciia tap the gido vien nha truing; vita ran de, gido dye &vac tinh than doan kat nOi b0; gift dugc kS7 awing, ky luSt bao ve tinh phap the Xa hei chit nghia; thyc hien ka hoach xay dung truing chuan quec gia 2.5 'Di chtit thyc hieu giii 014 de dyt dtryc myc fiat de Day la don khiau nai nen dugc giai guy& theo Luat khiau nai nam 2011, Nghi dinh s6 75/2012/ND-CP 03/10/2012 cita Chinh phu quy dinh chi tit mot se dieu dm Lust Khiau nai Th6ng to s6 07/2013/TT - TTCP 31/10/2013 dm Thanh tra Chinh phit v'e quy dinh quy trinh giai quyat khiau nai hanh chinh (co hieu lyc tir 16/12/2013) * Quy trinh giai quyit khan nai Bulk 1: Thy ly giai quyat Ichigu nai, xac minh nOi dung khiau nai But 2: Lam viec vii nguai khiau nai, nguai bi khiau nai, co quan, to chirc, ca nhan co lien quan, bac cao kat qua xac minh nOi dung khiau nai But 3: Ban hanh, gun va cong khai quygt dinh giai quyet khiau nai; lap, quart ly 116 so giai quy gt khigu nai Sau !chi nam &bac quy trinh giai quyat lchiau nai thi tin hanh theo timg buck cu the nhtr sau: But 1: Thy ly giai quyat gu nai: Trong tiled han mutri ngay, ke tir nhan don khiau nai (theo diau 11 Luat khiau nai nam 2011) ma co gido VO Thi Mgr Le lchiau nai 12 thang 10 it 2015 Ngay 22 thing 10 nam 2015, t6 xac minh tian hanh thy ly khieu nai Xac dinh, kiam tra xem co phai don la co gido VO Thi Mg" Le, viat hay nhiy ngutri khac dai dien de khiau nai Neu ding la co giao VO Thi My Le thi tin hanh xac dinh thuOc loai don na p Trong twang hop tinh hu6ng ten la don lchiau nai co gido VO Thi My Le &mg ten Xac dinh xem don co ghi r'O' ngay, thang, nam lchiau nai, dia chi elm nguai Ichieu nai, nOi I dung khieu nai, 157 khieu nai va yéu cau cua nguai khieu nai can giai quyet khieu nai, yeu cau cua co giao VO Thi My Le xem xet lai viec de nghi luan chuyen co sang truang khdc va nhimg sai pham nha tn.remg truac day dugc xfr 15f thria ding nhu: co T danh tre, doa nat tre, hieu trueng khOng xir / gido vién di tre, gido vién Nguyen Ngoc H nOi chuyen rieng vOi gião vién VO Thi L de tre gianh de chai va danh lap, giao vién khOng sop gido an Dan co phai co gido VO Thi My Le, viet va 192 ten hay khOng? Thai gian khieu nai dung hay kheng? Nhu vay, day la don khieu nai du dieu kien thy 1)? (co chit k5r nguai khieu nai, co gido Vi3 Thi my 1.4 la gido vién truemg M'am non B phuerng A, thai han khieu nai hieu lye) Xdc minh not dung khieu nai: NOi dung don cim co gido VO Thi my Le la viec de nghi luan chuyen co sang tnrang khac; nhang sai pham nha twang fru& day chin xir 157 them clang nhu: co T danh tre, doa nat tit hieu trixemg khOng xi( 1)2 gido vién di tie, gido vien Nguyen Ngoc H nOi chuyen riéng vai gide vien Vii Thi L de tre gianh de thai va danh lop, gido vien khOng soar gido an Vi vay, day la nOi dung thyc hien quyen lgi doi vOi ca than Vai vai tre la cong tk vien tra gido dye tiep nhan phai xem co dung tham quyen giai guy& hay khOng? Xem thai han khieu nai dm hay kh8ng? Neu dung tham quyen, dung thai han thi del) nhan khieu nai phai ghi lai nOi dung khieu nai cua ce gido Vt3 Thi My Le" bang van ban Tom lai, day la dun khieu nai du dieu kien thy 157 va dfing tham quyen nguai giai quyet nen lath dao phOng Giao dye va Dao tao da to chirc hop va guy& dinh lap t6 xdc minh lam sang to vu viec Tir do, t6 xac minh cac ke hoach de giai quyet khieu nai COng tfic chuAn hi Tien hanh ve khau chuan bi cu the nhu: Chuan bi v'e nhan sy, nghién cdu va tim hieu re cac Chi thi, Thong to cua BO Gido dye va Dao tao, cac cong van dm So Gido dyc va Dao tao Ara phang Ciao d ye va DAD tao ve chi dao thyc hien nhiem vu gido dye mAm non (Quyet dinh se 14/2008/QDBGDDT 07 thang 04 nam 2008 Quyet dinh ban hanh Dieu tnremg main non, - Thong to lien tich so 71 /2007/TTLT-BGDDT-BNV, 28 thang 11 nam 2007 ciia BO Giao due va Da° tao va BO NOi vg hi:Ong din dinh mire bién the su nghiep cac ca sec gido due main non cong lap; ThOng to so 02/2014/TT-BGDDT 08 thing 02 nam 2014 ban hanh Quy the cong nhan truing mam non dat chuan QuOc gia, co hieu luc ke tir 25 thing 03 'tam 2014) Thu thap cac chimg dr, tai lieu co lien quan den viec quan 157va xir lY giao vien vi pham nha truing nOi dung quy dinh cua nha truing, bién ban cac cuOc hop be OS, hop hOi ding su pham, hop chi b0; tä trinh ve viec luan chuyen gido vien trinh dO chuyen mOn chua phit hop \Teri tieu chuan xay dung truing mam non dat chart Queic gia Lap ke hoach va thai gian tin hanh xac minh tir 12 thing 10 nam 2015 clan 22 thing 10 nam 2015 - BSc 2: Lam viec y eti nguti khieu nai, ngtriti bi khieu nal, co quan, to chat, ca nhan co lien quan, bio cao ket qua xac minh n(li dung khieu (khoin dieu 29 Luat khieu nap Mai nhang doi tugng co lien quan: Hieu tnrOng, ph6 hieu truing, to truing chuyen mOn, cer T, giao vien Nguyen Ngoc H, gido vien Vu Thi L, xac dinh nOi dung don c6 chinh xac hay chua, neu da duqc xac (firth chinh xac thi xem den cac tai lieu chUng cir c6 lien quan nhu: bien ban cac cuOc hop be phan, hop hOi (tang su pham, hop chi b0; to trinh ve viec luan chuyen gido vien trinh chuyen mOn chua phu hgp vai tiéu chuan xay dung truing mam non dat chuan QuOc gia Qua qua trinh xac minh cac tai lieu, chUng cu thi phat hien cho thay man than sinh bat &au tir mOi quan he xa hei, giao tiep MOt yeu cau chinh (tang cua ho de nghi nhung khOng duqc nguäi quart ly chap thuan thi sinh matt than, mau than khOng duce giai quy& kip th&i Mn den khieu kien Do Hieu tnrang truing chua giai guy& dirt diem, de Ice() dal su viec, cac bien ban xac minh chua rep' rang, thOng tin chua day 61, thieu chinh xac, hinh thirc xir lY cua nha truing cac vu viec sai pham khac, dien nha truing chua dit sire thuyat phuc COng tac loan chuyen giao vien chua dat chuan ve trinh dO dão tao de x gia, thi co Hieu tnrOng thuc hien xay dung truing mam non dat chart Qu 6c chua xay dung ke hoach cu the cho tiêu chuan ve 10 trinh theri gian thue hien (ngan han hoac dai han); chua xay dung ke hoach dao tao clueing dOi nga gido vien nham nang cao trinh chuyen mon nghiep vu Sau xac minh cac tai lieu, chImg dr lien quan va lam viec voi ca than co lien quan xong T6 xac minh bac) cao ket qua not dung xac minh bang van ban cho Tnremg phOng Gido duc va Dao tao thi xa C ya de nghi huOng xir ly (theo Ichoan dieu 29 Luat khieu nai nam 2011) nhu sau: Hieu truemg a keo dai su viec, cac biên ban xac minh truerng chua giai quyet dirt diem, chua r6 rang, thong tin chua day du, thieu chinh xac, hinh thirc xfr 132 cua nha truemg cac vu viec sai pham khdc, din nha truemg chua da sue thuyet phuc Hieu truemg thuc hien luan chuyen gido vien nhung thieu ke hoach t6 chfrc, thieu xay dung quy dinh, can cu, de lam co so cho viec Juan chuyen gido vien T6 xac minh de nghi xir 1Y: Hieu truemg phai viec ban to kiem diem, hem diem tnrerc hOi diing su pham nha trueng, nOp kiem diem ve phOng Gido due va Dao tao vi xu 15r thieu hen quyet, lchOng ngan chan kip theri nhiMg hanh vi sai pham cua gido vien trtreng - Bit* 3: Ban hanh, giii vi cong khai quyet dinh giii quyet khieu nai: 10p va plan li ht) so' khieu nai (theo khofin dieu 34 LuOt khieu nai flint 2011) Qua trinh xac minh su viec da re, t6 xac minh lap va quin ly h6 so Truemg phOng Gido due va Dao tao ban hanh quyet dinh cong khai giai quyet su viec cho ngu&i khieu nai va ngueri bi khieu nai Ban hanh quyet dinh xir ly viec vi pham cua Hieu truOng phai viet bin to kiem diem, kiem diem truem hOi tang su pham nha truemg, nOp kiem diem ve phOng Giao due va Dao tao vi xu ly thieu hen quyet, IchOng ngan chan kip thai nhemg hanh vi sai pham cua gido vien truemg ThOng bao ket qua xac mirth, Ka ly cho town H'Oi dang su pham nha trubng 2.6 Kien nghi, de 'mat Hieu truerng nha truemg IchOng de tinh tang mat down ket nOi b0, khOng de nhimg mau than sinh tir quan he giao tiep deri song xa hOi Giai quyet cac hanh vi vi pham nha tnremg phai dirt diem, dUng phap luat ICE thuc hien nhiem vu can phai lap ke hoach va co 10 trinh dux hien, thuc hien mot each dan Quan tam cong tac tuyen truyen, gido duc chinh tri to tuemg, t6 chfrc hoc tap quin triet cdc chit truong, chinh sach cua Ding, phap luat cua Nha nuOc, quy Binh cua nganh den dOi ngil can b0 quail 15f, gido vien, nhan vien; nang cao y thirc tinh than trach nhiem viec xay dung tap the down ket, dan chfi Phi:mg Gido dye va DAD tao quan tam theo den chi dao, ngan chan thin nhtmg hanh vi sai pham cila can b0 quan 1$7, vien chfrc ya thuc thi nhiem vu !dicing dimg phap luat !CET LU4 N Trong thai ky d6i mei va hOi nhap kinh to quik ta, nganh gido dyc phai dtxcmg dau veri nhilng khO khan thach thee to ion vat chat luting giâng day, b6 tri nhan sy nha trueng, vi pham dao dim nha gido, viac khiau nai chug duct giai quyat dirt di6, nOi b0 mat doan kat lam anh huemg uy tin, danh du cua nganh, niam tin dm nhan dan d61 vei nganh bi giam sut Tir thyc doi hei cac nha quan ly nha nude ve Gido dye va Dao tao phal na'm bat kip thai, de nhirmg giai phap thich him a xir 1Y, giai quyat cho thOa ding siat chat kY cucmg nang cao hiau qua quan 1Y, quart ly citing phap luat Bai hoc kinh nghiam duct rut Or day la can tang clang eking tac quan ly hanh chinh nha nuec Tuyén truyan pha bin sau rOng mgi chit truang &rang 16i cua Dang, chinh sach phap luat cua Nha nuec cho can b0, vian chIrc hiau re va to gide thyc hian Thyc hian tat quy the dan chub ca quan don vi Nang cao vao tre• lath dao cua ngueri dung dau ca quan dun vi DOG bi'at la gido dye tinh than doan kat nOi NI, Mat dau tranh, bao ve quyan lgi theo düng phdp luat Giai quyat tot cong tat khiau nai la mot nhimg giai phap quan gOp phan nang cao hiau lye, hiau qua quan lY cua Nha mrec Giai quyat tat cong tic khiau nai nham bao va, khOi phyc cac quyan va 19i ich hop phap cua cong dan, ben canh xft ly kip then, nghiam minh cac hanh vi vi pham phap luat./ 10 TAI LI1LU TRAM KHAO Tai lieu WM &rang nghiep vu cong tic vien tra gido due nam 2015 (Tnteng can be quan 13r, gido dye TPHCM va HCIC vien quan 13r, gido dye) Dang COng sin Viet Nam (2014), Nghi quyat 29, Ki hop thir kh6a XI va dal mei can ban va toan dien gido dye va dao tao Luat gido dye, nha xuat ban chinh tri qu6c gia, Ha N'Oi 2005 Ding COng san Viet Nam ( 2014), Nghi quyet BCHTW Dang khOa VIII, NXB chinh tri queic gia, Ha NOi 1996 Chi thi 40/2014/ BCHTW 15 thing nam 2004 va viec Jiang cao chat ltrong d'Oi ngu nha gido va can be quan 132 gido dye Lust khiau nai, nha xuat ban chinh tri Qu6c gia (2011) ThOng to s6 40/2013/TT-BGD DT 18 thang 12 nam 2013 quy dinh ve tip cong dan, giai guy& khiau nai, giai guy& to cao dm BO Gido dye va Dao tao Th6ng to so 07/2013/TT-TTCP 31 thing 10 nam 2013 dm Thanh tra Chinh phu ve quy dinh, quy trinh giai quyat lchiau nai hanh chanh Quyat dinh s6 14/2008/QD-BGDDT 07 thing 04 tam 2008 Quyat dinh ban hanh Dieu tnrCmg mAm non; ThOng to lien tich s6 71/2007/TTLT-BGDDT-BNV, 28 thing 11 nam 2007 dm BO Giao due va Dao tao va BO Nei vu hueng din dinh mire bién the sir nghiep cac co se gido dye main non cong 14p Quyat dinh s6 36/2008/QD-BGDDT 16 thing nam 2008 oh Be truemg Be Gido dye va Dan tao ban hanh quy the cong nhan twang mAm non dat chuan qtthe gia ThOng to s6 02/2014/TT-BGDDT 08 thing 02 nam 2014 ban hanh Quy the cong nhan tnreng mAm non dal chuAn quaic gia, co hieu lye ka tit 25 thing 03 nam 2014  ... due mam non nhiau ndm a phOng Giao dye - Dao tao va cimg yeti kian thirc da dugc dap thu, t8i chen viec tiau luan cuiai kh6a cho van de: "Gkii quyet khiiu ngi cua gitio vien truffng M"din non B... DAD tao ve chi dao thyc hien nhiem vu gido dye mAm non (Quyet dinh se 14/2008/QDBGDDT 07 thang 04 nam 2008 Quyet dinh ban hanh Dieu tnremg main non, - Thong to lien tich so 71 /2007/TTLT-BGDDT-BNV,... bién the su nghiep cac ca sec gido due main non cong lap; ThOng to so 02/2014/TT-BGDDT 08 thing 02 nam 2014 ban hanh Quy the cong nhan truing mam non dat chuan QuOc gia, co hieu luc ke tir 25