sé dién C:ic cuoc thuou g lu'p’ng qua di(n thoai thu éng dién bpn khfing cfi sp chuan bj Trong dé, truéc thopi triyc ti ép, bpn thu’iing dfi chufin b) san in(t dé cu’ung chi tiét c:ie myc tiéu, danh sfich cfic vfin dé th:to lu"an, céng véi in(t ch4ng vfi n b:in nghien cfi’u dé ph:it cho c:ie ben, cfi ng n hw dfi ta°p hpp dupe tfit c:i nhéng c:in bo trp gifip can thiét dé tranh bi(n cé sfi’c thuyét phuc Sii dyng dipn thopi, ban khong thé chufin bj chu dfio dupc nhu va"y Trong s4 nhiing thii ké tren, chi cfi moi danh s:ich c:ic vdn dé c$n th:to lu"an la co the sé dung duoc c:ic cuf;c thuung lupng qua dien thopi Khi bpn chu dpng gpi dien thopi thi chac chan la doi phuong khong cé su chuan b| Van de thucing hay d"at nhleu nhat thuong lupng qua dien thopi la: “ Van de mE mot hay hai bén dfi quen noi la quan trpng den dau? ” Duéi dfiy lfi mfyt oi de bpn cé dupc the b:it ké cupc thu’ong lupng qua dipn thopi n:to Trucic gpi dren thopi, hay chuan bj mfyt danh s:ich c:ic v:in de th:to 1u$n Hfiy liet ke bii sfit van de nao Khi cé nguAi gpi den cho bpn trucic, hay hoi xem dich x:ic la anh muon néi ve vdn de gi, vfi chi lang nghe thoi, ghi chép lai nhiing dieu néi Day se la mfyt cupc di(n thopi mot chiéu — anh la néi va bpn nghe Cé the hcii them de la vii doi liic cé the dé them nhung cfiu nhu: “ Roi, toi hiéu riii ”, nhung mpt cupc thuong lupng thuc sy thi chua bfit dau Cufii cuf;c gpi, bpn chi cIn n éi: “ An h goi khfing diing Ific rot, tfii dang in:ii l fim mfyt so viec, toi se gpi lai cho anh sau ” Ban cé the dfinh 10 phfit, mf;t tiéng, mfyt hoac l fiu hon de co the tra léi mot cfich voi tiing van de dupc neu Nhu v(ay, got lai, ta la ngucii chu dong ngoi o ghe liii Liic n fiy ban hiéu ro minh d|nh néi gi nhung bén thi van chua co sy chuan b !day du de phan phao I pi Luu nhiéu ngucii cfi thfii hay quen nhiing gi dupc nfi i dien thoal Va°y hay cu de cho doi phuong nfi i lan man theo kiéu til y tien ma hau hét nhiing nguoi thuong lupng tren dien thopi thucing tain vii nhu tfii dfi noi truéc dfi, ban hay chi lang nghe thoi Ngucii quen cufyc gpi dien thopi thucing lé ngucii nh a"n cuoc gpi va néu ban quyét dinh tr:i Hi mE khong he suy xét can than tméc thi hau qufi sé khfin lucing Ngucii nha°n cupc gpl lfi ngucii it cfi sy chuan bi hon ngucii gpi, cho dii dfi chl la mot danh sach nhung van de thao lupn de dau Cing nhu dfi i voi m pl cuf;c thuong lupng kh éc, thuong lupng tren dien thopi cfing nhu v(ay, ben nao chu fin b| t4t hon lé bén dfi chiém uu the Ban ph:ii luyen cho minh luon luon o trang th:ii san sEng bat ky cufyc thuong luong néo, d"ac biet l:i thuong luong qua dien thopi Ban can ph:il chufin bj san tay tat c:i c:ic tai lieu bpn c$n, mpt chuong trinh lam viec gom c:ic van de se thiio lua(n, mot nifty tinh bet tiii, dy trii thfii gian gpi Hay cfiu nfii ctia Louls Pasteur: “ Riii may chi giiip ich cho nhiing biét luy(n ” ...Sii dyng dipn thopi, ban khong thé chufin bj chu dfio dupc nhu va"y Trong s4 nhiing thii ké tren, chi cfi moi danh s:ich c:ic vdn dé c$n th:to lu"an la co the sé dung