Giải pháp ứng dụng CNTT trong quản trị tại tập đoàn nam cường

GIẢI PHÁP ỨNG DỤNG CNTT TRONG QUẢN TRỊ TẠI TẬP ĐOÀN NAM CƯỜNG The information technology application in business governance and operational activities in the manufacturing business in general business and a separate room (department) in particular of company is essential, it plays an important role in reducing costs, increasing profits for businesses Currently deploying e-Commerce (E-commerce) is still limited in business of Vietnam: security, safety, reliability, leading to many new application; Can we just say IT application development in recent years, but I think this is when we need to push hard, fast and TT IT application in the industry and the agency state to be able to integrate seamlessly into the world economy (Vietnam was the 150th member of the WTO since 2007) To apply IT to the Department where I managed, I am pleased to introduce plan for IT & Media applications to improve the operational efficiency of the department in the period 05 year from 2014 to 2019 and action programs in 01 years from 06/2014 to 06/2015 INTRODUCE ABOUT CORPORATION NAM CUONG HA NOI JSC (NAM CUONG CORPORATION) 1.1 General introduction Business name: Corporation Nam Cuong Ha Noi Joint Stock Company International transaction name: Corporation Nam Cuong Ha Noi Joint Stock Company Headquarters: Lot 24 - Dong A street - Hoa Vuong urban area - Nam Dinh city Trading Office: Nam Cuong Ha Noi Building Group, Km4 To Huu prolonged street, Duong Noi urban area, Ha Dong District, Ha Noi; TEL: 84-4.6325 1888 FAX: 84- 4.6325 1999 Website: namcuong.com.vn 1|Page After more than 27 years of formation and development, Nam Cuong Ha Noi Corporation has achieved constant development Spring in 1984, the first original name is Xuan Thuy combination of transport services, activities in the field of business and inland waterway transport of fertilizers, cement, steel demand to serve the northern provinces – Viet Nam After 10 years operation, Xuan Thuy combination of transport services was renamed Nam Cuong , Ltd in 1994 In 1996, company was renamed Nam Cuong Trade and Tourism , Ltd In 1998 company was renamed Nam Cuong Trade and Tourism company From 2001, Nam Cuong Trade and Tourism company increase its charter capital to VND 1,111 billion and operates under license number 07020000148 was issued by the Department of Planning and Investment Nam Dinh Province January, 25th, 01, 2008 had officially renamed Nam Cuong Coporation 1.2 Business sectors: - Construction of civil, industrial, transport, irrigation … - Education and training activities - Housing Construction - Wholesale of fertilizers and other chemicals used in agriculture - Passengers and goods Transport - Restaurant and food services - Real Estate Business - Production of non-alcoholic beverages, mineral water - Physical education, entertainment - Business and mining materials - Business hotel - Building hotels, luxury resorts, hospitals … - Medical services - Design projects about road traffic - Retail supermarket, commercial center 1.3 Valuation Edition Department Organizational Chart of the department: 2|Page CHIEF (GENERAL RESPONSIVE) INFRASTRUCTURE CONSTRUCTION DEPUTY LEADER CIVIL CONSTRUCTION DEPUTY LEADER ELECTRICAL ENGINEERING SPECIALIST STRUCTURE COMPLETENESS SPECIALIST ELECTRICAL ENGINEERING SPECIALIST ROAD BRIGDE ENGINEER SPECIALIST INFRASTRUCTURE SPECIALIST STRUCTURE COMPLETENESS SPECIALIST INFRASTRUCTURE SPECIALIST INFRASTRUCTURE SPECIALIST SPECIALIST MAIN FUNCTIONS AND DUTIES OF DEPARTMENT: - Valuation Edition and bid packages for construction: design consultancy, verification consultancy, consultancy and supervision, construction, equipment procurement; - Appraisal values and volumes arising to sign addendums; - Appraisal records settlement construction contracts; - Check the quality and quantity at the construction has not yet a regular on basis site… II SITUATION ANALYSIS IT & PUBLIC COMMUNICATIONS AT APPRAISAL DEPARTMENT The current IT systems: Hardware: - The system provides Internet connection: way ADSL high-speed, wireless transmitter; - Internal LAN System: The coporation has one server in the computer room floor technical center, conditioned, UPS backup; - The computer system: Department has been equipped with the company desktop configuration is relatively high for each employee (excluding portable laptop computers individual); - Scan: 02sets, photocopy: 01set, projectors: 02 sets, Handheld Camera: 02sets, Digital camera: 02sets; 3|Page Software: - The Group has an official website: www.namcuong.com.vn - Departments have system software estimates Acitt, Delta estimates, Acad graphics software, Sap structural properties, Sumac and HS leveling properties; Internet and update the data and information to departments in the company, the PMU, branches, representative offices, the company members, partners HR: - The Group has 01 completely private Communications Department (Communications Board has 01 IT department consists of 10 people) specializing in IT management but not deep and often in the upgrading and repair system; Evaluation Current information technology systems of the Board of Assessment Group has been equipped with relatively basic hardware, software essential, however there are disadvantages as below: + LAN frequent crashes due to overload; + Internet connection is too slow at times, is not as desired, especially when downloading data to work; + The use, reference, reference data, data communication is in trouble + Data on the public information projects often stored mainly on paper, Excel or regular Word, PDF file; + Increase the storage cost profile writing: paper costs, printing costs, the cost of buying cabinets, bins respect to filing, records … + Creation, given the extraordinary reports or report aggregate analysis difficult and timeconsuming, labor; + Difficulties in arranging, planning conducted by data storage Word, Excel security is not high, it is likely to lose information and corrupted by computer virus; + Has not yet established control systems administration work of employees (control online); The investment management systems and technology work document storage, records are necessary and consistent with the development strategy of the appraisal department in the period five years from 2014 to 2019 and action programs in 01 year from August/2014 to August/2015 4|Page III EVALUATION AND COMPARISON WITH COMPETITORS: In Vietnam, Nam Cuong Ha Noi Corporation There are many real estate projects are developed and implemented as soon: Completing a 4-star hotel in Nam Dinh City, Resort Do Son in Hai Phong, Luxury resort in Phu Quoc Island, Star hotels and hospitals International at trade in Urban Area – Ha Dong District - Hanoi and many other real estate projects … So that, investment an information technology solutions that can help overall for the effective management of business of the Group to achieve the highest efficiency is essential If talking about the Real Estate business sectors and Hotel, have many competitors including domestic and foreign Each Group, Multinational company has a technology solution for job applications and manage private operators For example, three strong competitors in countries that Nam Cuong Coporation can compare like: Hoang Anh Gia Lai Coporation, Vingroup, Bitexco… Application Nam Cuong Hoang Anh Vingroup Bitexco yes yes yes Gia Lai yes yes yes yes yes no no yes yes Online Consulting no no yes yes system Financial Accounting yes yes yes yes Software Sales Management no no yes yes no yes yes yes no no yes yes Website Host Online Sales System Software HRM Software Customer Management 5|Page Connect online yes yes yes yes company Software Estimates yes yes yes yes Project Management yes yes yes yes Administrator Job no no no yes Storage Technology no no no yes throughout the Software Conclusion: Looking at the above analysis can be seen when comparing “4 big competitors” in real estate and hotel business in Vietnam, applying IT and e-commerce has been widely deployed Nam Cuong Ha Noi Coporation is the weakest remains IV SWOT ANALYSIS: Strengths: - Nam Cuong Corporation is a big business in the field of real estate and hotel business in Vietnam, has 05 branches and 10 corporate members; - Coporation has a staff of qualified staff, capacity, age of young, passionate trained at leading universities in the country and abroad - In 2014 have many corporation, Real estate companies are eyeing up Cambodian shores bankruptcy or converted to other areas of business, but Nam Cuong corporation still standing in the market and are launching multiple real estate products have good quality, meet progress handover to the customer - Especially in evaluation boards: most employees are young average age is under 32 years old and graduated from the State University of Information Technology for industry and construction such as the University of Technology, Building, Communication& Transportation, Architecture… Weakness: - The department has not yet familiar with the use of information technology systems and ecommerce - Previously coporation has only accustomed in business areas and real estate development, traffic building, civil construction, hotel business, not involved in the new areas are 6|Page developed as: hospitals, schools learning, mineral water production so is a big challenge for most Coporationg reins in equipping IT systems and e-commerce Opportunities: - Potential current group may allow investors to build and upgrade the system in accordance with the sustainable development of the Group; - The provider of software application systems of Vietnam now has to keep the world and many of the world's suppliers were present in Vietnam Threaten: - During the upgrade investment, all officials and employees of the Group will have to take the time to get familiar with the system This can affect the production process and existing business work habits of employees It is possible to change the process if necessary V APPLICATIONS SOLUTIONS IT&& PUBLIC COMMUNICATIONS FOR APPRAISAL DEPARTMENT: Storage Technology: - Along with the development of IT and the explosion of data, one needs to appear as the preservation and storage of data safely and efficiently Therefore, the data storage solution modern was born to meet the needs of users - Due to the increasing amount of data constantly, increasingly high requirements on access performance, stability and availability of data; storage has become very important - Data storage is no longer a simple device provides high capacity storage that also includes the ability to manage, share and backup and data recovery in all cases - To store the data we can use many different devices, many different technologies The data warehouse can be used hard disk, used magnetic tape, optical disc Depending on the specific requirements of problem that selecting technologies and devices accordingly According storage mechanism, there are now some kinds of underlying data store as: + DAS (Direct Attached Storage): data storage across devices attached directly + NAS (Network Attached Storage): Data storage on storage devices via IP network + SAN (Storage Area Network): data storage through its dedicated network storage Each type of data storage has advantages and disadvantages but is used for certain purposes Below is the data storage model general  Traditional storage solutions - DAS 7|Page + DAS (Direct attached storage) the storage mechanism for devices attached directly to the server + This is considered a traditional storage technologies are now used more With the DAS mechanism, each server will have storage system and storage management software separately + Advantages of DAS is solutions the ability easy installation, low cost, high performance + Dis advantage of DAS is the downside of limited scalability DAS fact work very well with a server but the data increases, the number of increases servers will also create the distributed data and interruption When, the administrator will have to reset or additional storage and maintenance work must be performed on each server That will increase the overall cost of storage for the business and will become more difficult when you want to back up or protect a system repository data is scattered and dispersed so  Solution NAS storage technology + NAS (Network Attached Storage) method is used to store data storage devices attached directly to specific LAN as a normal network device (similar to a computer, switch or router) NAS devices also are assigned a fixed IP address and user access through the control of the server In some cases, the NAS can be accessed directly without the management server In the multi-operating system environment with many different servers, data storage, backup and data recovery, application management and security policies are done focus + The advantages of NAS: scalability: when users need more storage space, the new NAS storage devices can be added and installed in the network NAS provide enhanced capabilities for network against her In environment of DAS when servering a data that doesn’t work then all that data not be use in NAS environments, so data can be fully accessed by users Measures against error and advanced redundancy are applied to ensure NAS is always ready to provide data to users + The disadvantage of NAS: With the use of common infrastructure with other applications, the stored data can affect the overall system performance (slow speed of the LAN), this is particularly interested in the need to store often a large amounts of data In the environment of database systems, the NAS is not a good solution because the system database administrator usually stores data in the form of blocks, not to use as a NAS file will not give good performance 8|Page  SAN solution + SAN (Storage Area Network) is a private high-speed network for data transmission between servers involved in storage systems as well as between the storage devices together SAN implementation allows centralized management and provides the ability to share data and storage resources Most current network-based SAN fiber channel technology, providing users with scalability, performance and high availability Production system is divided into two levels: physical and logical Physical level: Describe the components of the link creates a network storage system and possibly the largest simultaneous use for multiple applications and users Logic level: including the application, the management tools and services built on the foundation of the physical layer devices, providing system management capabilities for SAN + Advantage of SAN: Capable backup with large amounts of data and are frequently without affecting the flow of information on the web SAN especially suitable for applications that need speed and reduced latency such as transaction processing in bank and finance Data are always in high readiness level Data were unified storage, centralized management and potentially high Capable of recovering data if there is a problem Support for multiple protocols, different storage standards: iSCSI, FCIP, DWDM Chances are good extension on all spheres the number of devices,, system capacity as well as physical distance High degree of safety by focusing management practices as well as using the tool management support SAN So that, SAN but is often used in large data center for bringing some features like: Minimize risks to data, the ability to share resources is very high, the ability to easily develop, high throughput, supports a variety of devices, support, and management of data transmission and data security high data More than, SAN enhance the performance of the system by simultaneously support multiple operating systems, servers and applications, no ability to respond quickly to changes in the operational requirements of an organization as well as love Specification of the network system 9|Page EVALUATION ABOUT STORAGE SOLUTIONS + Advantages of DAS solutions is the ability easy installation, low cost, high performance Disadvantage of DAS scalability is limited when data increases the number of servers required also increases This will create the distributed data, interruption and difficulty as well as protected backup storage system + NAS and SAN solution address the limitations of DAS With this type of storage NAS and SAN, storage is separated from the server, network integration, creating a wide area access to the server, users and applications accessing and exchanging It creates a more flexible and dynamic The management and data protection will become simple, convenient level will be higher the overall cost will be smaller NAS is suitable for environment file sharing but environmental restrictions in the system database Moreover, with the use of common infrastructure with other applications, NAS slow speed network access and influence the performance of the whole system + SAN network storage solutions solve the limitations of NAS and especially suitable for applications that need high speed with minimal delay Moreover, the available capacity to respond quickly to changing operational requirements of an organization as well as the technical requirements of the network system SAN downside is the cost of the initial investment is higher than both DAS and NAS solutions Job Management Software: Until now, job management in all business units of work management issues is urgent issues Why is that, simple management, recordkeeping work mostly on paper should take a lot of time and effort… 2.1 Purpose  With managers: - Do not know the situation of their employees, tracking work progress very difficult staff - No one knows what the current progress of work done anywhere - Eassy to occur in case of overlapping, the report improper practice with staff - Difficult inquiry with a huge volume of papers - Reduced productivity, labor efficiency  With staff: 10 | P a g e - Do not handle your workload - No management is the stage of completion of each task - G papers is hardly lookup - Reduced productivity, labor efficiency 2.2 The advantages of the system - This is a tool that helps organizations manage and operate the apparatus according to a company certain processes From stage manager assigned to the staff, the staff received and performs a status report, the results … - There are tools for management assessment for each task is reported This is an important function in the synchronization workflow Entire through the division of the work group and the specific type in company, this tool guides the steps as well as content-related tasks that employees must report to the management and supervision of the implementation process - Process management is conducted - Manage the communication process - Project management - plan - Control the work of each employee - Tracking the progress of the work situation projects and plans wherever - Easy to search relevant information when needed fast, accurate - Evaluate the work performance of each employee involved in the project - Ensure the implementation of the process when there is a change of personnel: when there is a change of personnel - sometimes to serious consequences in the completion of the project when uncontrolled progress of work of retired personnel - Control reports of subordinates by day, hour, week, month, year and according to terms - Self-setting plan for themselves by day, hour, week, month, year - Allows reporting directly to the manager on the system - The system functions automatically send mail to people related work as assigned and reports for management jobs - Automatic reports are functional Upload information accompanying documentation related to job 2.4 The module system  Assign work 11 | P a g e - Assign work is an important part of the system software support multiple communication options to: + Assign work for teams, departments, divisions, you are able to manage the traffic you work for departments under their level, then work will be delivered directly to the department managers that + Assign work for staff: you can communicate to employees under their management+ Assign work cho thân - You can assign work for many, many departments, department at the same time - Each task can be assigned to multiple people tracking coordinate or assist the main processor - Allows multiple documents attached - Supports up to receive the reminder system + Send mail + Send SMS + Announcement by Popup + Report to be completed before the term how many daysy - Lets bring jobs into vitae (personal plan) - Supports merely to assign work the project  Job Profile - The work of the department (if you are a department manager) This allows progress updates, work status - You handle the job: all the main tasks you handle, enabling progress and update job status - Work assignment: you all work assigned to staff, myself, could extend the job, additional documentation, support, additional participants work, job transfer to join the project - Work done in collaboration: communication permitted - Job tracking - Support to search job  Prepare reports and view report - Enables logging hourly jobs - Support jobs report weekly, monthly and term - Automatic synthesis of staff reporting hourly, daily, monthly and term -Allow see report of staff 12 | P a g e  Remember plan - personal schedule - This system enables members to plan work, arrange appointments, events and important notes, as well as what to during the day, week or month quickly and efficiently + Add a new event quickly and simply Let set up recurring events happening every day, every week, every month, every year Just set up the first one, repeating events automatically displayed in accordance with the time to repeat your settings + The system respecting what belongs to your personal, cancellation option "open" when creating new will help you make that + Allow to delete, edit and create events If you want jobs not created unexpected events, you can choose to save a draft, convenient to edit information on this event later + Allow seeing more events according to different criteria • Check by day, week, month and year of employment • Check the current week, current month, day and year out at fast drums • Check your calendar, of which the individual departments directly involved + Support and management events generated Save Draft Event Management, Event Management importantly, fast Deleting an event, the event moves fast group + Support for fast searching individual events by criteria · Group events, state events, work week, work year + When the first set of events, if the manager or leader will have the right to set work for staff This function allows the head or one that someone with the right to send the patient for the whole room or many The recipient can choose to reject or accept the information they receive  System Administration - Managing users, groups users - Lets set the system parameters The software is built on the foundation nghe.Net2005, DotNetNuke portal technology, using a database administrator SqlServer VI.STRATEGIC PLANNING APPLICATIONS IT& PUBLIC COMMUNICATIONS AT APPRAISAL DEPARTMENT: - Nam Cuong Ha Noi Corporation model navigate to the model ERP (Enterprise Resouce 13 | P a g e Planning) – enterprise resource planning With ERP model, every activity, every stage of the process of production and business activities of the coporation will be engineered and implemented through a comprehensive management model on computer The project will be implemented in five year from 2014 and included in the overall data integrated whole year group is 2019 A distinctive characteristic with appraisal department will perform the first application for storing and Technology Software Work Management starting from 6/2014 to 6/2015; + The period 01: Deploying SAN Storage technology Solution; + The period 02: Deploy job management software; + The period 03: Implemented in all departments, branches or subsidiaries of the Group in the model of ERP software and general technology + storage management software work in particular); V TARGET, HUMAN RESOURCES, TIME AND ACTION PLAN FROM 2014 TO 2015: The period 01: Deploying technology SAN Storage Solution - Target: archival records and documents related to the project is done, finished up, about to deploy, such as design drawings, design estimates, tender documents, project files, records completion , settlement documents, contracts, legal documents about the project without the use of cabinets, boxes for storage or contain religious … - Selection suppliers: GEN - GENSYS SYSTEM JSC - Action plan: Work Working with suppliers Implementation Appraisal department General Manager, Starting 25/06/2014 Complete 30/06/2014 Signing the contract Finance - Accounting, 01/07/2014 10/07/2014 11/07/2014 21/07/2014 26/07/2014 20/07/2014 25/07/2014 26/07/2014 Planning Department Deploying Check, testing Acceptance test, payment - Implementation Costs: Item Software applications + attached device + installation costs Amount (Vnd) 100,000,000 Note Warranty 01 year equipment parts and FREE 03 month period beginning instruction 14 | P a g e and support as requested of clients The period 02: Deploying technology management software application work - Target: Software helps organizations manage and operate the apparatus of parts in a given process From stage manager assigned to the staff, the staff received and then perform a status report, the results of the evaluation for each task are reported; Control reports of subordinates by day, hour, week, month, year and according to terms; Self-setting plan for themselves by day, hour, week, month, year and allows people to report directly to the management system - Selection suppliers: Hoang Ha software.,Ltd - Action plam: Work Working with suppliers Implementation Appraisal department General Manager, Finance Signing the contract Starting Complete 20/02/2015 28/02/2015 01/03/2015 10/03/2015 11/03/2015 21/03/2015 26/04/2015 20/03/2015 21/04/2015 26/04/2015 - Accounting, Planning Department Deploying Check, testing Acceptance test, payment - Implementation Costs: Item Software applications + training costs and user guide Amount (Vnd) Note 150,000,000 CONCLUSION Information Technology is the application technology management and information processing Speed stormy development of technology for the transfer of information becomes extremely fast and the role of information is becoming increasingly important These new possibilities and advantages of this Vietnamese IT has rapidly changed the way of living, working, learning, thinking, and more importantly how human decision making 15 | P a g e Due to the growth and characteristics of IT that has had a tremendous impact and comprehensive to human society, and obviously also strong direct impact to business Above is the report of appraisal department assessment of the actual situation and plans to deploy application of information technology to improve work efficiency, accelerate the implementation and withdrew more time in the work of the Board, the content in this report not to mention detailed implementation plan and contingency plan risk The omission part will be added when the Group to conduct direct deployment Sincerely thanks for attention, comments to thesis go close to the scheme practical and be high feasible 16 | P a g e ... northern provinces – Viet Nam After 10 years operation, Xuan Thuy combination of transport services was renamed Nam Cuong , Ltd in 1994 In 1996, company was renamed Nam Cuong Trade and Tourism... company was renamed Nam Cuong Trade and Tourism , Ltd In 1998 company was renamed Nam Cuong Trade and Tourism company From 2001, Nam Cuong Trade and Tourism company increase its charter capital to VND... 07020000148 was issued by the Department of Planning and Investment Nam Dinh Province January, 25th, 01, 2008 had officially renamed Nam Cuong Coporation 1.2 Business sectors: - Construction of civil,