Phân tích học thuyết maslow và ứng dụng tạo động lực cho người lao động ở cơ quan anh chị e

In market economies with strict competition, companies must find solutions to reduce input costs in accordance with improving product competitiveness in the market Product quality depends entirely on employees whose qualifications, skills and expertise as well as enthusiasm are decisive factors To exploit those valuable resources, the leader must have effective human resource strategy Thus human resources management in general and employee's motivation in particular play a very important role The important thing is how to maintain, encourage and motivate employees to work hard and work with great interest Employee has his own creativity but that creativity is not always inspired and promoted, to survive, develop and win the competition in the market Businesses are always seeking to improve labor productivity and business efficiency Labor productivity is a function of capacity and labor force of workers According to experts in INPRO training center business administration and personnel who worked in human resources in Vietnam, motivation contributed more weight than capacity Hence if companies know how to motivate workers in the work force, enterprises not only improve their productivity, but also employees commit to stay with companies and contribute more on business results Motivation is the desire to work and to strengthen all voluntary efforts to achieve a purpose and specific results of the organization, motivation which is an intrinsic factor in stimulating human effort, in these favorable conditions it will produce superior results, is the impulse from within every human labor, promoting human activity Working objectives are showing in income target which is the top target of workers as they participate in the labor process because of the fact that income is primarily the source material to ensure human beings survival and development; Goal of personal development is goal completion in individual human personality done through social activities As incomes have ensured daily life at some certain level, employees tend to enhance academic understanding as well as improve their professional Objectives of achieving social satisfaction, people want to express themselves among crowds When the goals of income and personal development objectives have been met, workers tend to find ways to assert their place in society through social activities In summary, in order to achieve high production efficiency, manager must understand employee motives, or in other words to identify workers needs, what development level they are staying, based on those understanding manager could make draft plan to meet those needs appropriately, thereby creating incentives for employees reasonably Motivating employees is an issue in the management field of each enterprise Managers, who desire to develop company with its strong business, must use the stimulus to make them employees eager to work and promote creativity in the work process This is a motivational matter for workers in the enterprise Workers motivation is to be understood that all of the measures applied to employees by managers in order to create motivation for employees, such as setting realistic goals should be the last consistent with the objectives of workers and satisfy organization goals as well by using the stimulus both physically and mentally In leadership, managers must encourage their subordinates to bring all their abilities to work with the best effort to achieve company goals In order to motivate staffs, managers must know how to treat people, encouragement is to promote people to work, and motivation effects depend on the encouragement (in both physical and mental factors) that stimulates employees to use all their potential, and their best in the job To achieve the best results, the administrator must ensure that workers are always in condition to satisfy personal needs as well as the general needs of the organization Part One: To motivate workers, let us analyze the nature and relationship between the two basic theories: needs hierarchy Maslow and Equity Theory of Adams According to American psychologists - Abraham Maslow, people have different levels of needs When the lower level needs are satisfied, another needs at the higher level become the driving force Once a need is met, another one will appear The result is people always have unmet needs and these needs motivate workers to perform certain tasks to satisfy them Demand for existence or physiological needs stay at the bottom of the hierarchy of needs, which include basic needs such as food, water, rest or housing Human body needs to have these needs for survival At work, a person must meet the material needs, he should be paid reasonably could feed himself and family He should be there for lunch and rest periods to restore health, free from the fatigue or the monotony of work Safety needs or needs to be protected, while the lowest demand is satisfied, people begin to feel the need to satisfy a demand at higher levels He wants to be assured about the body safety He wants to work in a safe place, such as he would prefer to work in workshop where leaders take care of health and safety for workers This explains why many people not want to work on the construction or shipyards Moreover, workers want security and stability on long-term work to ensure long life He does not want to be pushed out to the street for unreasonable reasons Next is social needs, the nature of man is to live in the collective life Each person wants to be a member of a certain group and maintain relationships with others All of us are members of a family, a school, religious group, a community or a group of friends These needs will be necessary once the demand exists and safety is met At work, people are eating lunch together, participating in the company's soccer team and participating in the tour program or performing other social work Wise managers often encourage setting form or supporting the establishment of a social club in the company These activities create conditions for employees of a department meeting, interaction with employees of other departments (even those from other countries) At the same time, they also help develop a sense of community or team spirit In some Japanese companies, all employees of the company gather to sing the company song each morning Next level is the need to be respected or recognized for achievement, talent, ability and knowledge of an individual At work, the symbol of status that can satisfy those needs Company cars, cars in the private parking lot, the large work room and the secretary may be necessary practical things, but they also left the impression of importance and achievement The reward for long service and the prizes for the best production workers in the month are awarded to show appreciation and recognition for personal achievements of our people Demand for self-improvement, the highest needs level is to show expression and the needs to develop individual abilities This explains why a sports athlete wants to improve his record or an architect is interested in working with a new design plan At work, this need is particularly important for senior administrators, including directors Lack of satisfaction and challenge in the work are the reasons often lead to the top executives leaving their jobs To equity theory of Adams Adams's theory is that people usually expect to receive the rewards commensurate with the contribution or effort they've put out If an individual finds himself being paid less than deserved, he will reduce himself to efforts to maintain the "equity" If he thinks that is highly paid, he will try to work harder Fairness in workplace longer considers the correlation between the percentage of contributions received and the results of an employee with other employees is reasonable or not In the absence of sense of rationality, they can set their own requirements increase or decrease their own efforts to maintain "equity" Therefore, the timely recognition from a manager or supervisor is the leading factor to motivate employees They can use tools to effectively manage the work which is designed to gather feedback to evaluate and compare the performance of employees; help to identify these behaviors contribute to performance and help organizations to build standards for the best people Monitoring and evaluating staffs effectively also need to suit each specific case Research from experts suggest: "There is no need for strict management of these outstanding individuals They will create momentum and achieve the best results." Part Two: On the basis of the relationship between the two theories basic hierarchy needs of Maslow and Theory of Equity of Adams to analyze motivation of staff at Global Petrol Bank (GP.Bank) Bank Global Petrol Bank (GP.Bank), with modern technology platform, strong financial resources and professional and experienced professional with the spirit of enthusiasm, are on their development path to become a leading commercial banks and heading to become a strong consortium the Financial Services Banking in Vietnam GP.Bank always considers human resources to be the core element and a precious bank asset Therefore, HR policy is built with the intention to turn human resources into a leading competitive advantage of GP.Bank HR Policies of GP.Bank is to set the relationship between the Bank and employees at the center of the policy, with the ultimate goal is the development of GP.Bank always attach with the satisfaction in work and employee benefits With a view to considering human resources as a leading competitive advantage, GP.Bank recruitment principles are to select the best candidates for the appropriate location based on quality, ability, attitude, capacity and experience of candidates without distinction of religion, race, religion or gender Employment Policy GP.Bank always brings a fair and reasonable chance to all employees according to the abilities of each person in all aspects: recruitment, training, appointment, salary review, reward "Living with salary, bonus rich" wage policies - reward GP.Bank are built in highly competitiveness and aims to encourage workers to join and contribute to long-term GP.Bank development Salaries are paid in the principle to ensure fair, reasonable, consistent with the qualifications, competence, performance, quality of work of each employee and spirit, attitude enforcement authorities and tasks assigned In addition to salary, while working in GP.Bank, employees also enjoy many different allowances depending on the characteristics of each job, such as attracting allowance, dearness allowance, allowance exclusive harm and the funds support the cost of petrol cars, phones, lunch In other allowances, GP.Bank regime to seniority allowance to acknowledge the loyalty and attachment of long-term dedication to the staff In particular, the principle of "Workers possess company assets" to help workers in GP.Bank to ensure facilities for individuals, families and accumulations to help employees to become rich together with GP.Bank When working in GP.Bank, 100% of employees will be committed to purchase shares or rights to sign documents on the purchase of shares of Global Petrol Bank per regulations from board of management Besides wage policy and allowances, GP.Bank also applies bonus policy to encourage employees to strive hard in any position to build the GP Bank growth Team and individuals with outstanding achievements will be evaluated and rewarded, timely, well-defined uniform, fair and open, combining spiritual and physical reward and bonus Whatever you decide to join any GP.Bank departments, it can be sure that you will work in a multi-skilled team This creates a culture of sharing ideas and knowledge across international markets and parts business Operating in a fiercely competitive sector, bank often has to provide complex financial services Factor to ensure success of a commercial bank is manpower who is always ready to solve all difficulties You may be faced with the challenges of expertise in a big business with a lot of problems requiring analytical skills In addition, you must understand that what you are doing will affect company large and very long, you will have to study and practice constantly if you want to progress Right from the beginning, you have to be mentally prepared to embrace the challenges, online promotion, transfer departments to work or even work far from home Banking industry is global in nature Unlike other industries, the bank itself is global Banking services are beyond the geographical borders of a country to reach out to all customers We easily see that the big investment banks are active in all the world like USA, Europe, Asia … Working environment in the banking sector is extremely dynamic to reach every culture, economy and currency Global nature of the bank set out the need for information sharing extremely complex Investment and support of information technology are essential to require banks to link their vast network and promptly meet customer needs So they are investing in new technology, you will benefit from this advantage when working in the banking sector in general and in particular GP.Bank Today, the role of human resources is perceived as an important element to determine the success or failure of a business Employees are the face of the bank, a force in direct contact with customers They can keep old customers and develop new clients or can reduce the amount of current customers Employees can work effectively, they must be motivated There are factors that affect the motivation of employees, namely: working environment, wages and benefits, work arrangement; the excitement in their work; and development prospects Thanks to appreciating the vital importance of human resources, with appropriate investment to maintain and develop employees, GP.Bank has achieved the significant progress made to withstand the strength and development of the Bank Thus, to motivate employees, and understand the motivation of employees in enterprises, we can see that if the boss and the policies made by their primary agent to make staff "tiny", not satisfied with the work, that same boss, and leadership skills them, are important reasons to get people to "contribute" Current reality shows human resources issues and human resource management are not only an issue that the State and Party are concerned but also as a matter of economic organizations, social organizations, enterprises , production and business units also pay special attention and focus Since humans are not the creation of wealth for society, but also consumers, who use the material wealth by his own hand-made For businesses, the man is an input cost which is important to business development Therefore it is necessary to declare all potential threats, the potential of workers to reduce production costs, lower production costs, increase productivity, increase product quality and increase profits for business sales Thus, for his existing business and growth with the economy as the current market requires managers to know how to market and rational use of human resources in their enterprises Want to exploit and use human resources rationally and effectively, employees need to be met for the demand for physical benefits, mental benefits to employees In other words, it is essential to take measures to motivate employees in working To stimulate the material and spiritual workers can develop the internal resources of all of me in labor and higher profits for most enterprises / References: - Curriculum of organizational behavior management - Prof.Hugh Adams - Paul Hersey & Ken Blanc Hard (2001), organizational behavior management - statistics Publishing house -Vision statement and operation of Global Petro Bank - Resources GP.Bank  ... Abraham Maslow, people have different levels of needs When the lower level needs are satisfied, another needs at the higher level become the driving force Once a need is met, another one will appear... the correlation between the percentage of contributions received and the results of an employee with other employees is reasonable or not In the absence of sense of rationality, they can set... rationally and effectively, employees need to be met for the demand for physical benefits, mental benefits to employees In other words, it is essential to take measures to motivate employees in working