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Các yếu tố dẫn đến lãnh đạo thành công The factors leading to successful leadership in an organization “ The success or failure of any company will be measured and determined by a few key successful factors” The decisive success factors in business can be compared to vital functions for the existence of the body, for example, heart-breaking rate, breathing rate, blood pressure, ECG These functions are the signs and overall health measure and the existence of a human being Lack of any function, even in just a second, can cause danger Also, there are key success factors to measure the prosperity and existence of companies Many of them are quite familiar and popular but some are so specific and particular that other organizations not have The most important success factor in business is the role of leadership, product quality, service, sales, marketing, manufacture, distribution, accounting and financing skills and knowledge If every element is carried out synchronously, the new company may reap the best results Inefficient performance or failure in implementing any factors may threaten the survival of the company In such small scale of the assignment, we will only discuss how crucial is the role of leaders to the success of an organization In other words, what factors lead to successful leadership in an organization? A good manager also needs to have other qualifications He or she must be visionary and able to connect that vision with ideas Also, he or she must be an innovator who likes changes He or she dares to dream and to be different They are willing to accept defeat Management is the process of working with and through individuals, groups and other resources Management is challenged and assessed by the achievement of goals through the organization and implementation of various skills Firstly, the manager must have certain knowledge of law system, corporate laws, marketing, corporate finance, production lines, technology, etc This is a prerequisite because it is associated with the efficiency of decision-making process To become a talent manager, you need to have the required qualifications and skills So a leader must know what qualifications and skills needed for him or her to build up and promote them effectively The qualifications and skills directly affect the image of a good leadership and the foundation of a successful company Necessary skills of a successful leader Leadership skills: This is an indispensable skill of a manager A good leader is challenged by changing the systems and people The term "leadership" is being used more and more as mentioning the role of managers since the function of leaders is treatments to changes In this case, it requires a good manager to change the products, systems and people dynamically A good leader is to promote the process of decision making and offer opportunities to his or her employees to decide that issue If you are a good leader, the power will come to you, but you also have to exploit potential power and capacity of others You have to push decisionmaking process and it is a difficult problem Planning skills: The manager is the decision maker and the entire apparatus of the company will follow that decision It means that the decision of managers impacts significantly to the destiny of a company A bad plan may lead to unexpected consequences Therefore, planning skills are important to ensure a manager can make reasonable plans and direct all employees toward the objectives of the given plan When the plan is completed, the manager must convey information on the plan to his or her junior and senior officers for consultation During the implementation of the plan, the manager needs these tools to solve problems and, where necessary, issue and enforce the decisions in their powers Problem solving skills: problem-solving process can be conducted through the following steps: identification of problems, causes of the problem, classification of problems, solutions and selection of the optimal solution A good manager will conduct this process skillfully and effectively Good communication skills: people more and more realize the power of relationships, which can be taken by good communication skills You must be proficient in both spoken and writing communication You must know how to impress by the voice, body language, eyes and your expressions must be understandable, and persuasive Current agreements mostly depend on negotiation capacity Good communication ability is effective to personnel management An expert on personnel issues has concluded that it is possible to buy time by money but creativity or passion in job which depends on the ability of motivation to employees to assert their loyalty and commitment of employees cannot be paid with high salary In fact, higher wages and a fully equipped office are only necessary but insufficient conditions to keep a good employee Effective Empowering skills: The leader must discover talents - who can supplement your disadvantages shall be assigned and grant power to them properly instead of praise Besides, the leader should issue special remuneration policies to talents who dare to set up extremely challenging goals and to find ways to settle them Inspirational skills: Knowing how to inspire others and you will get what you are expecting when you pay more attention to them To become a good leader, you need to know your staff, listen and share with subordinates instead of commanding and shouting them When there are problems, it is obligatory to go into the circumstances to resolve the situation rationally Necessary qualifications of a successful leader: To become a leader, it is necessary to undergo a long training period with required qualifications and experience learning from their predecessors However, many of us often overlook that and keep the concept that they were born to make the leader A true leader must have serious and dignified, confident, and persuasive, etc The big question here is to how you met those requirements? Visionary ability The leader’s role is more important than an individual’s He seems to know how good planning in all work and provide the most helpful advice for his colleagues or his subordinates Apart from the visionary ability, he must know how to communicate his ideas to other people to understand and implement those ideas with him These transmitted messages must always be vividly, clear and highly convincing Therefore, verbally fluent communication is always the required qualification of a good leader While everyone is convinced by the talents of the leader, they often not realize that the talent just supplements to the experience that he can acquire from practical work: the planning ability and setting goals to be achieved He always finds out the solution to solve all difficulties, even in the most problematic situations because he can see the nature of the work clearly before you just start to think about it Confidence A true leader must always trust in himself Generally, the confidence is formed from the fact that any leader has ever experienced after any long-term training in job skills, accumulation of deep knowledge with his potential intelligence Besides, even without the skills, experience, he is also aware and learning them from others Consistency A leader should be consistent in his decisions However, this does not include conservative people, or those are too stubborn or unable to fix mistakes Moreover, he must be inclined to reason in internal dispute settlement Acceptance of adventure Many people not dare to take risks because they are afraid to take defeat However, if you are an ambitious leader, you need to ask yourself whether the risk is worth or not? If you feel your daring is worth, you need to overcome the psychological fear, and courage yourself to cope with challenges If the challenge is too difficult, take time to make plan for "combating" against them More good preparation is, more mitigated the level of risk in your situation is Patience The leader never surrenders to difficulties if he or she has not actually coped with them Everything is not always easy for you because you are the leader so you need to experience as many things as you can until you are successful High determination As the leader, he or she is expected to make important decisions while others try to avoid it These decisions will sometimes make a big impact affecting the relationship between the leader and his or her surrounding people, he or she also has to accept that Complaisance and tolerance in the decision-making can lead to mistakes to create a bad precedent leading to the loss of the "prestige" in the position of a leader Sometimes a leader needs to be a bit callous to dismiss an employee because his actions harm to the Company’s interests Willing sacrifice Is a leader willing to sacrifice his or her private interest to secure his work to go well? As a head of a group, the leader must spend so much time and effort to better manage his staff and his work Even it takes time that it should have been spent to personal issues for himself and his family Adaptability Business methods can be effective today but it is different tomorrow A talented leader should be aware of that and to know to adapt and accept changes He has to update skills, technologies and new methods to promote the development in his work To become a talented leader is not easy at all It requires the love in his work with the energy and constant efforts to gain all qualifications required to a leader Ask yourself why others need to listen, respect and comply with your instructions and guide Surely, you shall find the motivation to fulfill the role of a leader Required qualification of a leader As summarized by many international experts, some great leaders must have the following qualifications + Passion An effective leader must always desire to something to contribute to the society, or at least to himself A leader, without passion, can not get the daring decisions and enthusiasm + Wise knowledge and inquiring mind It is obvious that a leader can not operate well if they not know anything about their field of activity In addition to basic knowledge in the field of their activities, the leader must also read a lot and have the inquiring mind to improve knowledge, awareness and update of new information and knowledge + Visionary ability The qualification is different from passion, but in certain aspects, it is not separate from passion If a person is not interested in a subject, a problem, a certain system, then that person will not take the time to find out the solution However, a leader, in addition to passion, must have a visionary ability, perspectives and ideas to changes to define the appropriate measures + Creativity The leader always has to think how to make strategies to implement the vision in the most efficient way Creativity is so important to implement any job fastest, most effectively with the highest quality + Information conveying ability The leader must be able to speech and communicate to persuade others to believe, listen to and follow + Organization and planning ability A leader is someone who can see what to and enable to make plan and organize the implementation to a group + Ability to work in groups The leader should be able to work with others, listen, be honest, open, and aware of scientific and proper arrangement of works for employees in a scientific and rational, and know how to solve internal conflicts + Resourceful ability A leader needs to have great mind so that he or she never gets discouraged in difficulties When the task seems too difficult, he or she will find another approach He or she always is always looking for the solutions to any problem, from which to choose the optimal way + Courage The leader must take the toughest jobs CEO must always clearly define that who he or she represents for and what to It requires his or her courage and determination in matters related to the survival and development of enterprises, such as the appointment, dismissal, etc + Willingness to take risks The great leader never evades in difficult reality He or she may anticipate the worst scenario that could happen to the company In this case, her ore she needs a supporting plan Leadership capacity is decisive elements deciding success of one organization: Above is the analysis of the skills, qualifications of a successful leader However, all of them are the foundation of management capacity of the leader No one can denies that leadership capacity is a key factor leading to productivity and profitability of the organization, in other words, there is close relationship between effective leadership with enthusiasm of the staff, customers’ loyalty and strength of the organization Decisive factors: Dr Ken Blanchard, one of the top thinkers of the business management in the world, the author of bestselling books as "The One Minute Manager" and "Raving Fans" points out that the strategic leadership capacity and operational leadership are crucial to the comprehensive success of the organization Strategic leadership is understood as giving orders to all members of the organization That is the answer to the question "What?" creates key relationships to ensure that all units must comply with a certain strategy In addition, the activities of operational leadership answer to the question "How?" of the organization It helps departments and employees understand what to to secure success They are the policies and procedures specifying how to complete the overall strategy The integrity in the leadership - benefits relationship bases on the relationship of strategic leadership, operational leadership, enthusiasm of staff and customers’ loyalty These factors are crucial to the success of the organization This relationship is an adequate model with beginning, the middle and end Without one of these points, the productivity and profitability of an organization may be damaged Creation of staffs’ enthusiasm Strategic leadership is important in organizational strength, but that relationship is indirect The senior leaders may be supported through activities of operational leadership so that his or her staff may be aware of which department in their relationship to have visionary and he or she must understand how to link the work of his or her employees with the strategic commands If there is no relationship between strategic leadership and operational management activities, a gap is generated and thereby a fault is unavoidable in the production line More importantly, the activities of operational leadership support the message of leadership strategies as he or she creates an environment where employees and customers have a positive perception on the company Consistent and the company may affect customers’ loyalty The first reason that a member leaves the organization is not based on their relationship with the director It is no doubt that many employees will stay with a company with good working environment even when they complain about their bad boss because they realize that they can get a transfer to a better job in the company So staffs’ dedication to organizations is important than satisfaction in jobs, including satisfaction with the Board of Management Employees want a fair working environment, compliance with laws in the organization and the relationships with directors and other employees In fact, the staffs often have unfair and irregular acts and they not feel safe in working environment It directly affects the level of enthusiasm and attitude to customers In contrast, the staff is aware of the company's support, they will devote more in their work General management and smaller-scaled administration are essential to the enthusiasm of the staff because they directly contribute to help individuals complete their work, serve customers and creating quality products Creation of loyalty and strength Dr Ken Blanchard shows that in fact, alliance has the greatest strength that is found in a study of employees’enthusiasm and loyalty of customers Companies need to look at fairness and transparency in the acts dealing with colleagues and customers When employees devote their best efforts to their work, it will impact significantly their serving attitude with colleagues, customers and vice versa Customers’ loyalty directly forms the strength of the organization Indeed, attracting a new customer is about 6-7 times more difficult than maintaining an old customer Customers interested in services, products, policies and procedures provided the company They not pay more attention to which profit or success of the Company unless it affects the products and services related to them Moreover, the study of Blanchard said the service - benefit chain is determined by the leadership capacity The leading service companies focus on each member and customer of the company to maintain a culture among staff and customers In addition, direct operational leadership creates customers’ loyalty Operational management, administration activities as well as information sharing, training, reward and confirmation of positive contribution related to upgrading the quality of service Measurement of these factors is information: The information from customers and employees (such as how to improve the service), use of this information for training and sharing among staffs and based on evaluation and reward The research findings support management work and have a positive impact on services toward customers The result of these relationships is an important combination of information searching, training and incentives to create intimate relationships with customers The study achievements support the relationship between training and customers’ satisfaction In addition, the company’s investment in training and distribution services is higher than customer satisfaction Thus, establishment of an effective and successful organization is a problem that should be solved from the inside The quality of culture, implementation of management work and arrangement of the elements in the company's strategy are fulcrum for a leader A leader is responsible for and secures effectiveness and behaviors of employees and he can influence significantly to the results of his or her organization The leadership capacity impacts awareness, attitudes, views and binding to staffs and corporate culture is found in a sequence of linked events This is a survival factor for an organization in which leadership capacity creates an environment that allows employees to work with passion and their job efficiently with customers’ loyalty as well as promotes the strength of the organization ... mistakes Moreover, he must be inclined to reason in internal dispute settlement Acceptance of adventure Many people not dare to take risks because they are afraid to take defeat However, if you are... always the required qualification of a good leader While everyone is convinced by the talents of the leader, they often not realize that the talent just supplements to the experience that he can... importantly, the activities of operational leadership support the message of leadership strategies as he or she creates an environment where employees and customers have a positive perception on the company

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