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Trang 1Chapter 7
Followership
Trang 2Chapter Objectives
Recognize your followership style and take steps
to become a more effective follower
Understand the leader’s role in developing
effective followers
Apply the principles of effective followership,
including responsibility, service, challenging
authority, participating in change, and knowing
when to leave
Implement the strategies for effective followership
at school or work
Know what followers want and contribute to
building a community among followers
Trang 3Critical and Uncritical Thinking
Critical Thinking
Thinking independently and being mindful of the effects of one’s own and other people’s
behavior on achieving the organization’s vision
Uncritical Thinking
Failing to consider possibilities beyond what
one is told; accepting the leader’s ideas without thinking
Trang 4Ex 7.1 Followership Styles
Independent, critical thinking
Dependent, uncritical thinking
Passive
Alienated Effective
Conformist Pragmatic
Survivor
Trang 5Ex 7.2 The Maturity Continuum
Interdependence
PUBLIC VICTORY
Independence
PRIVATE VICTORY
Dependence
Think win-win
Seek First to Understand Then to
be Understood
Synergize
Put First Things First
Be Proactive Begin with the End in Mind
Sharpen the Saw
7
4 3
Trang 6Sources of Follower Power
Personal Sources
Knowledge
Expertise
Effort
Persuasion
Position Sources
Location
Information
Access
Trang 7Ex 7.3 Ways to Influence Your
Leader
Be a Resource for the Leader
Determine the leader’s needs.
Zig where the leader zags.
Tell leader about you.
Align self to team purpose/vision.
Build a Relationship
Ask about leader at your
level/position.
Welcome feedback and criticism.
Ask leader to tell you company
stories.
Help the Leader Be a Good
Leader
Ask for advice.
Tell leader what you think.
Find things to thank leader for.
View the Leader Realistically
Give up idealized leader images.
Don’t hide anything.
Don’t criticize leader to others.
Disagree occasionally.
Trang 8Ex 7.4 Rank Order of Desirable
Characteristics
Desirable Leaders Are
Honest
Forward thinking
Inspiring
Competent
Desirable Colleagues (Followers) Are
Honest Cooperative Dependable Competent
Trang 9Ex 7.5 The Feedback Process
1 Observation
Follower misses deadlines
repeatedly.
2 Assessment
Follower lacks
self-management skills.
4 Development
Follower given
training in
self-management, team
allocated work based
on personal skills.
Trang 10A type of communication in which
each person suspends his attachment
to a particular viewpoint so that a
deeper level of listening, synthesis,
and meaning evolves from the whole
community
Trang 11Communities of Practice
Made up of individuals who are informally bound
to one another through exposure to a similar set
of problems and a common pursuit of solutions