Quản trị kinh doanh luôn là một trong những ngành hấp dẫn các bạn trẻ năng động, đặc biệt trong xu thế hội nhập kinh tế Quốc tế của Việt Nam những năm gần đây. Việc tìm hiểu rõ về ngành Quản trị kinh doanh giúp bạn định hướng nghề nghiệp tốt hơn trước kh

Quản trị kinh doanh luôn là một trong những ngành hấp dẫn các bạn trẻ năng động, đặc biệt trong xu thế hội nhập kinh tế Quốc tế của Việt Nam những năm gần đây. Việc tìm hiểu rõ về ngành Quản trị kinh doanh giúp bạn định hướng nghề nghiệp tốt hơn trước khi quyết định chọn ngành, chọn trường theo học. Chúng ta sẽ từng bước tìm hiểu qua tất cả những thông tin cần thiết, qua đó giúp bạn có cái nhìn rõ ràng hơn về ngành học này.

Chapter 15

Designing and Leading a Learning

Organization

Chapter Objectives

Trace the evolution of leadership through four eras to the learning leadership required in many organizations today Recognize how leaders build learning organizations through changes in structure, tasks, systems, strategy, and culture Know when and how horizontally organized structures

provide advantages over vertical, functionally organized

ones

Distinguish between tasks and roles and how each impacts employee satisfaction and organizational performance

Meet the dual challenge of supporting both efficiency and learning by using ambidextrous organization design

Ex 15.1 Leadership

Evolution

Era 2 Rational Management

•Behavior theories

•Contingency theories

Setting:

•Vertical hierarchy, bureaucracy

•Management functions

Era 1 Great Man Leadership

•Trait theories

Setting:

•Pre-bureaucratic organization

•Administrative principles

Era 3 Team Leadership

•Confusion

•Empowerment

•Quality

Setting:

•Horizontal organization

•Cross-functional teams

•DownsizingEra 4

Learning Leadership

•Shared vision, alignment, relationships

•Facilitate change and adaptation

Setting:

•Learning organization

•E-Business

Scope

Macro

Micro

ENVIRONMENT Stable Chaotic

A change in behavior or performance that occurs as a result of experience

Adaptive Learning Cycle

A cycle of action, feedback, and synthesis that all living organisms share

Ex 15.2 The Adaptive Learning

Cycle

Synthesis Feedback

Action

Dec

idin g

Learning

Se ns ing

Learning Organization

One in which everyone is engaged in identifying

and solving problems

Ex 15.3 Two Models of

Organization

Routine tasks

Efficient Performance (Hard, rational model)

Vertical Structure

Rigid culture

Ex 15.3(contd.)

Learning Organization (Soft, intuitive model)

Horizontal structure

Empowered

roles

Personal networks

Collaborative

strategy

Adaptive culture

Ex 15.4 Evolution of Vertical to Horizontal Structure

A.

Vertical functional organization

B.

Functional organization with

process overlays

Ex 15.4 (contd.)

C.

Horizontal organization based

on processes

Tasks Versus Roles

Task : a narrowly defined work assignment

Role : a part in a social system

Ex 15.5 An Organizational

Communication Network (adapted)

Marketing Manufacturing Engineering

Sharon

David

Ambidextrous Organizations

Flexible organizations in which

leaders incorporate structures and

management processes that are

appropriate to innovation and

learning, as well as to the efficient

implementation of ideas

Knowledge Management

The efforts to systematically gather

knowledge, make it widely available,

and foster a culture of collaboration

and learning