Quản trị kinh doanh luôn là một trong những ngành hấp dẫn các bạn trẻ năng động, đặc biệt trong xu thế hội nhập kinh tế Quốc tế của Việt Nam những năm gần đây. Việc tìm hiểu rõ về ngành Quản trị kinh doanh giúp bạn định hướng nghề nghiệp tốt hơn trước kh

Quản trị kinh doanh luôn là một trong những ngành hấp dẫn các bạn trẻ năng động, đặc biệt trong xu thế hội nhập kinh tế Quốc tế của Việt Nam những năm gần đây. Việc tìm hiểu rõ về ngành Quản trị kinh doanh giúp bạn định hướng nghề nghiệp tốt hơn trước khi quyết định chọn ngành, chọn trường theo học. Chúng ta sẽ từng bước tìm hiểu qua tất cả những thông tin cần thiết, qua đó giúp bạn có cái nhìn rõ ràng hơn về ngành học này.

Chapter 16

Leading Change

Chapter Objectives

Recognize social and economic pressures for

change in today’s organizations

Implement the eight-stage model of planned major change and use everyday strategies for gradual change

Use techniques of communication, training and

participation to overcome resistance to change

Effectively and humanely address the negative

impact of change

Expand your own and others’ creativity and

facilitate organizational innovation

Ex 16.1 Forces Driving the Need for Major Organizational

Change

Globalization, technological change, e-business, increased

competition, changing markets

More threats

More domestic competition

Increased speed

International competition

More opportunities

Bigger markets Fewer barriers More international markets

More large-scale change in organizations

Reengineering

Horizontal organizing – teams

Networks

Quality programs

New technologies and products

Mergers, joint ventures Consortia

Virtual and global teams Strategic change

Cultural change Learning organization

Ex 16.2 The Eight-Stage Model of Planned Organizational

Change

1 Establish a

sense of

urgency

2 Form a powerful

guiding coalition

3 Develop a compelling vision and strategy

4 Communicate the vision widely

5 Empower employees

to act on the vision

6 Generate short-term wins

7 Consolidate gains, create greater change

8 Institutionalize changes in the org culture

Ex 16.3 A Range of Everyday

Change Strategies

Private

Leader working

alone

Public

Leader working with others

Disruptive self-expression

Variable-term opportunism

Verbal Jujitsu

Strategic alliance-building

Personal Compact

The reciprocal obligations and commitments that define the relationship between employees and the organization

Downsizing

Intentionally reducing the size of a company’s

workforce

Innovation Terms

Creativity

The generation of new ideas that result in

improved efficiency and effectiveness of the

organization

Idea Incubator

A safe harbor where ideas from employees

throughout the organization can be developed without interference from company bureaucracy

or politics

Corporate Entrepreneurship

Internal entrepreneurial spirit that includes

values of exploration, experimentation, and risk taking

Idea Champions

People who passionately believe in a new idea and actively work to overcome obstacles and resistance

Ex 16.4 Characteristics of Innovative Organizations and

Creative People

The Innovative Organization The Creative Individual

Focused approach Self-initiated activity Interdependence

Persistence Energy

Unofficial activity Self-confidence

Nonconformity Curiosity

Diverse stimuli Open-mindedness

Conceptual fluency Enjoys variety

Within-company communication Social competence

Emotionally expressive Loves people

Ex 16.5 Stages in the Creative

Process

Recognition of problem/

opportunity

Evaluation and

implementation

Insight Incubation

Information gathering