báo cáo thực tập tốt nghiệp tiếng anh GENERAL REPORT OF INTERNSHIP COMPANY

ACKNOWLEDGEMENT The internship opportunity I had with VPBank JSC was a great chance for learning and professional development Therefore, I consider myself as a very lucky individual as I was provided with an opportunity to be a part of it I am also grateful for having a chance to meet so many wonderful people and professionals who led me though this internship period Bearing in mind previous I am using this opportunity to express my deepest gratitude and special thanks to Mrs Truong Thi Thuy Oanh – Team Leader of Talent Acquisition Department of VPBank who in spite of being extraordinarily busy with her/his duties, took time out to hear, guide and keep me on the correct path and allowing me to carry out my project at their esteemed organization and extending during the training Besides, I would also like to give a special thanks to all staffs at the Talent of Acquisition of VPBank for their big support during my internship course It is my radiant sentiment to place on record my best regards to PhD Nham Phong Tuan for their careful and precious guidance which were extremely valuable for my study both theoretically and practically I perceive as this opportunity as a big milestone in my career development I will strive to use gained skills and knowledge in Human Resource Sector, and I will continue to work on their improvement, in order to attain desired career objectives Hope to continue cooperation with all of you in the future Table of Contents Acknowledgement ………………………………………………………………………………… A General report of internship company Business Line ………………………………………………………………… .3 Brief History ………………………………………………………………………………… Mission, vision and core competence .4 Objectives, Sectors and Field of activities 5 Business Structure ……………………………………………………………………….6 B Business Commercial Activity Report of VPBank General Activity ………………………………………………………………………… 10 Financial Activity ………………………………………………………………………….11 Operational Activity ………………………………………………………………………23 Further Research and analysis about Recruitment Procedure ………29 C Targets, assigned tasks and methods of implementations The targets of internship ………………………………………………………………35 Assigned Tasks ………………………………………………………………………… 36 Methods ……………………………………………………………………………………….39 D Results and lessons learnt after internship The theoretical knowledge enhanced after internship ………………….39 The practical skills learnt during internship ………………………………… 40 Real experiences gained ……………………………………………………………….40 Contributions to VPBank JSC …………………………………………………………41 E Reference ………………………………………………………………………………………… 43 A GENERAL REPORT OF INTERNSHIP COMPANY  VPBank is a commercial bank in Vietnam and it was founded in 1993 with charter capital of 6347 billion VND, with developed network to over 200 trading locations and over 7000 employees  As a member of the group of 12 leading banks in Vietnam (G12) VP Bank has implemented aggressive growth strategy for the period 2012 - 2017 with the assistance of a leading consulting firm McKinsey world  The headquarter of VPBank is located at number 72, Tran Hung Dao Street, HoanKiem District, Hanoi City  Tel: 043.9288869 - Fax: 043.9288867  Website: http://www.vpbank.com.vn/ - Email: customercare@vpb.com.vn  Representative: NGUYEN DUC VINH –General Director (CEO) Business line:  Receive short-term deposits, long-term deposits, savings deposits, and other deposits  Issuing certificates of deposit, bonds, treasury bills and bonds to raise funds in domestic market and abroad  Credit granted under the following forms: loans, discount and rediscount of negotiable instruments and other valuable papers, bank guarantee, issuing credit card, factoring in domestic and international payments, the various forms of credit granted after approval by the State Bank  Open payment account customers  Supply of means of payment  Supply payment service: implementation of domestic payment services including checks, payment orders, payment order, collection, letters of credit, bank cards, collection services and payment; implementation of international payment services and other billing services after the State Bank accepted; implementation services cash collection and distribution to customers; implementation of other payment services in line with legal regulations VPbank provides vital service for three main subjects: personal, small and medium enterprise and corporate • Personal: Personal Services, Savings Account, Card Services, E-banking Services, Loans, Insurance, Accounts, VPBank Loyalty • Small and medium enterprise (SME): Deposit, Loans, International Payment, Trade • finance, Cash management, E-banking and Others Activities Corporate: Loans, Services and Trade Finance, Account services, Programs, Financial Market Products, Guarantee and Internet Banking Brief History:  Vietnam Prosperity Joint-Stock Commercial Bank (formerly known as Vietnam Joint- Stock Commercial Bank for Private Enterprises) was established on 12 August 1993  After 22 years of operation, VPBank has increased its charter capital to VND8056 billion, raised the number of transaction points to over 208, and had a workforce of more than 12,400 employees  As a member of the group of 12 leading banks in Vietnam (G12), VPBank has implemented an aggressive growth strategy for the period 2012 - 2017 with the support of McKinsey, one of the world’s leading consulting companies Mission, Vision and Core Competence  Vision is realized through the two-pronged strategy as follows: • Aggressive organic growth, focusing on personal and SME customers, and exploiting opportunities in the segment of large business customers and consumer credit • Building strong foundation systems in terms of organization, human resources, technology, operation, etc  The support for the implementation of the above strategy is the VPBank corporate • • • • • •  culture which is nurtured and built on six core values: Customer Focus Productivity Ambition People Development Trust Make the Difference VPBank’s mission is that maximizes customers’ benefits, attach special importance to the interests of employees and shareholders, build a strong corporate culture, and contribute effectively to community development Objectives, Sectors and Field of activities • VP Bank's goal is to become a leading retail bank in the number of commercial banks in Vietnam on the scale of operation and market share, quality of service, creating the highest profit for shareholders, creating stable jobs and growth for employees, contributing positively to the State Bank, background of the economic development of social communities VP Bank aims to become one of leading commercial banks in Vietnam and one of three retail commercial banks in Vietnam in 2017 • VPBank business activities in the field of finance and banking, performing business activities under the license by the State Bank and other business activities in line with the provisions of law Business Structure Vpbank is an organization with big-sized Joint-stock Commercial banks in Vietnam which includes many different apartments  Manager Structure: Ngo Chi Dung Bui Hai Quan Lo Bang Giang Nguyen Van Hao Luong Phan Son Nguyen Duc Vinh Chairman Vice Chairman Vice Chairman Board Member Board Member Board Member, General Manager  Functions and duties of the departments: 1.2.1 Treasury department: Function: - Manage and regulate capital in cash, to guarantee payment of VP Bank system Implement the currency trading business Mission: - Manage capital regulation across the system by capital transfer tools - Monitoring and liquidity across the system VP Bank - Build table daily exchange rates; implementation and management of foreign exchange network of VPBank; make the purchase and sale of foreign currency - to serve customers Carry out foreign currency transactions through professional SPOT, FORWARD, SWAP; to engage in the business of deposits and money market - borrowing on the interbank Make purchases of valuable documents; securities business in accordance with law and after the Board of Directors VP Bank allowed 1.2.2 Office: Function: - Research, analysis and synthesis of VP Bank helps leaders build organizations of apparatus, departments, and branches consistently with the oriented - development of VP Bank Implementation of secretary of the Board of Directors, the Board of Directors Administration, HR, salary and welfare regimes across the system Mission: - -Perform the prescribed duties of functions, duties and powers of the secretary - of the Board of Management by the Board of Directors issued Implementation of the secretary of the Board of Directors meetings, preparing reports and documents for meetings of the Board of Directors; perform other - tasks as requested by the Board Develop standards, regulations and procedures to recruit staff, implement staff recruitment; salary fund planning, management of the time and date, the day allowed; implementing the resort, visit the recreation, physical life care and spiritual officials VP Bank staff 1.2.3 Center for Western Union: Function: - Set up network organization to direct, guide and implement the remittance business, express delivery money quickly in whole VP Bank system; establish, maintain and develop the relationship between the company VP Bank and Western Union Mission: - Establish organization of network development, direct and supervise the performance of remittances – in the Western Union whole system; contracting with Western Union agent side, responsible for monitoring financial settlement with agents throughout the system 1.2.4 International Payment Department - Remittances: - Implementation of the profession guarantees, international payments; implementation and development of professional networks remittances, money - transfer in the locality Periodically analyze and synthesize the implementation of international payments, remittances; store the records of international payments, remittances; settlement of disputes, if any 1.2.5 Accounting Department – Informatics Department: - Management of deposit accounts, perform operations interbank payments; management and organization of accounting of income, expenses, receivables and payable; catch the use of capital and capital resources, engage balance of - capital, funds for the month, quarter Organization of accounting, tracking and management of assets, tools and utensils; receive and control the documents and extraction of data into the computer, take account balance date in accordance with prescribed accounting - system Management of the whole network system, confidentiality of data, securely store data and information on the computer A BUSINESS COMERCIAL ACTIVITY REPORT OF VPBANK I GENERAL ACTIVITY STRATEGIC/PLAN Founded in 1993, after 20 years of operation, Vietnam Prosperity Bank (VP Bank) has continuously developed and strengthened its position on the Vietnam financial and monetary market VP Bank has been classified 12 banks in Vietnam  Sustainable Development:  VPBank has always focused on developing and improving the customer service quality, recruiting high-quality human resources, upgrade comprehensively information technology infrastructure, improve risk management processes, operating system  As a retail bank, VPBanks identifies service quality as its competitive advantage Therefore VPBank has always focused on research, development and introduction to customers of appropriate and distinguished financial products/services, meeting the requirements of customers, from card services, savings, loans to other personal services such as international, domestic money transfer, currency exchange, gold custody, etc  In its development strategy, VPBank concentrates on exploiting opportunities in two segments namely wholesale customers and consumer credit, with the major product categories, such as credit, deposit, cash-flow management, trade finance, guarantee, etc  On the other hand, VPBank always keeps ahead in applying advanced information technology in products, services and operating systems Along with building strong and effective corporate culture environment, the core human resource management system has been developed and successfully implemented in VPBank  Besides, the Bank has gradually developed an independent, centralized and specialized risk management system to meet international standards and aligned with the business strategy of the Bank In parallel with the implementation of international best practices in corporate governance, VPBank continuously improves organization structure towards clear and transparent governance policies  Breakthrough Success 10 Not only that, VPBank leadership also has very clear strategy to make VPBank a second home for each staff The Bank identifies the competitive welfare, ideal and professional working environment, as well as clear career orientation to distinguish VPBank clearly and attractively from other competitors  Implementation process Step Implement Job Description Responsibility Proposed recruitment - Recruitment planning, build construction recruitment criteria such as age, gender, Plan and determine recruitment channels educational level, specialty, experience, skills, personal characteristics Talent - Determining recruitment methods: internal Acquisition recruitment, external recruitment, hire recruitment Department companies -Based on recruitment channels were identified, seeking suitable candidates Screening and interview -Announce on local television stations, national 2.1 TV Talent Recruitment - Notice in the local paper or a central newspaper, Acquisition Announcement VP Bank website, and specialized recruitment Department sites like Vietnamwork, MyCareer, Ceevee… 29 -Receive and check resumes recruitment criteria; guideline and require candidates to complete CV with specific requirements of each phase, each 2.2 Receive CV and qualify vacancy Talent -Classify documents under the title of recruiting Acquisition and managing applications Department -Conduct Candidate qualifying based on the job description and recruitment requirements of each vacancy -Arrange construction time, venue, staff selection exam, examiners -Announce list of candidates to participate in the written examination of the VP Bank website, announce the time and location for the candidates 2.3.Held Written through appropriate communication methods exam (email, phone ) -Prepare parking, examination room, banners and Talent Acquisition Department slogans, equipment, examination papers, documents related -Seal and forward to the exam writing contest 2.4 Interview -Seal answers and move to the examiner -Prepare a list of candidates to be interviewed, Talent Interview Evaluation form and resumes Acquisition -Send the Job Description, a List of candidates Department and Interviewing Content for Members of Recruitment Board via email or text -Notify location, schedule interviews for qualified candidates via phone, email, interviewing letter or 30 on the website of VP Bank Recruitment Conduct Interviewing -Call to interviewing candidates in announced listInterview-Sum up the results of the interview and write Interviewing Record-synthesis, give results sent to the HR department -Evaluation of candidates information requests Talent Acquisition Department under Examined candidates documents Receive -Contact, exchange with The Proposed Unit and The Proposed Candidates the candidate meets the requirements of Unit conditions, policies, and day is expected to begin Approve Proposals work at VP Bank -Get Accepted Personnel Submissions of the proposed unit, check the contents, information Leader relating to the Proposal Update selected results and trial process, receiving candidates -When approved recruitment results, HR Update the Integrated update selected results/not admitted to Talent results for the entire candidates through appropriate Acquisition candidates communication methods (email, message on the Department Update website, telephone) -HR Department updates entire information of Talent information on candidates of recruitment on General Database of Acquisition 31 general database Send Offer Letter for Candidates Finish profile new employees Complete the documents and labor contract HR Dept Department -HR Dept composes Offer Letter to the candidate with the signatures of competent leaders and submit appropriate manner (email, scan, send it directly) -HR Dept requires and urges selected candidates Talent Acquisition Department Talent complete profile as prescribed within 30 days Acquisition after receiving the job at VP Bank - HR department based on information of Offer Department Letter, composing Receipt Decision (for a trial), Formal Recruitment Decision, Salary Decisions and Labor Contracts as prescribed by VPBank '- Invite selected candidate to sign Labor Contracts Talent Acquisition Department, Selected Candidates  An overall assessment of the recruitment process Recruitment process of the VPBank is a clear and scientific procedure that makes a significant portion of the Bank in the selection of highly qualified personnel, in accordance with job requirements Besides the work done, recruitment procedures of the Bank are still some restrictions:  The health check of the candidates have not yet been admitted due attention Bank just based on the medical certificate of the candidate in the record, that this information may not reflect the current health status of the candidate  The process of recruitment was not really full, and flexible, they are sometimes stopped at the interviewing, while the test method by multiple choice - a method that is relatively accurate results and have not been fair to the Bank often use  The recruit announcement of the bank is not large enough to attract many candidates In recent years banks too focused, prioritize internal applicants sources that restrict 32 labor search external sources This is an abundant, diverse human resources, easy to search and easy to fit the job through recruitment websites, Facebook, recruiting information channels  Banks have not done the analysis work in a scientific way to make the work standards and job descriptions accurately This way helps recruitment more accurately and consistently with their tasks and responsibilities Reasons:  VPBanks are too focused on assessing quality candidates through resumes and recommendation letters that sometime not reflect improperly candidate’s qualifications  VPBanks have not renewed recruitment to obtain the best results as the index tested expertise, intelligence tests, psychological  VPBank does not care with resources to recruit from the training base from university, college, education center - where a lot of capacity labor supply B TARGETS, ASSIGNED TASKS AND METHODS OF IMPLEMENTATIONS The targets of internship • Learn to apply real recruitment procedures: As I was taught before at school, recruitment has many complicated steps and they offered its learners some knowledge base about general recruitment, and the ways to fulfill documents, candidates and some rules of recruitment I came to VPBank JSC for internship so as to get familiar with every stages of an enlisting process handled by two parties from Human Resources Department to each candidate when they recruit in VPBank Moreover, I often consult with employers to identify needs and preferred qualifications to make job descriptions to post jobs in the websites such as Vietnamwork, VPBank recruitment website With admin responsibility, I collect resumes of candidate divided into departments from database and sent it for section manager of each division Process paper is also my main task from input to output, for example, I carried out an interview to choose suitable candidate for position, after that I make an offer letter, labor contract to finish recruitment procedures I get close and familiar with enlistment process, interviewing 33 procedures Know how to accomplish a full set of document when receiving a person into an organization, especially a big bank in Vietnam • Enjoy professional practical working environment: Have experiences working in a real bank, just research and practice basing on theoretical knowledge foundation from university Thus, I need to get to know a real environment where I could use the skills that I’ve learnt such as communication, presentation as well as time management and make a document valid and issue it Trying to work in group of people also is a good experience I expect It helps me to raise my self-esteem as well as lets me know how to control my ego to please my boss and colleagues • Have chance to practice more technical digital skill s such as typing Word Office to draft papers, Excel for table, figures and Power Point for presentations of showing ideas or illustration of plans and reports • More inside my specialty: I want to be trained about interviewing skills such as making a question, real situations to look for the suitable candidates for situations vacant Assigned Tasks Week Assigned Work - to be trained about enlistment process - visit departments of Vpbank - continue to be trained - book an interviewing room for manager - call for candidate to invite to interview - notify candidates time, location, reminders via email - save resume from database of Vpbank - make a list of candidates - book an interviewing room - invite candidate to interview via phone - send invitations for candidates via email - check confirmed email of candidate 34 - finish a list and send meeting request for manager - save resume from database of Vpbank - make a list of candidates - book an interviewing room - invite candidate to interview via phone - send invitations for candidates via email - check confirmed email of candidate - finish a list and send meeting request for manager - send list of candidates for reception of building - print resumes, create a file for manager - tasks as above - issue some kinds of documents such as Offer Letter,… - post jobs on VPbank websites, Vietnamworks… - notify for selected candidates and ask them the day begin to work at VPBank - make a Offer Letter, Interviewing Records, Accepted Personnel Submissions for manager and issued it, scan it and send email to that Director Manager unit - use SAP system to screening Resume, and create each of division a different pdf file - create full of receiving selected candidate document including check list, resume, report, offer letter, examine report of interviewers 35 - tasks as above - invite selected candidate to sign offer letter and remind them to provide full of document to officially be a personnel of VPbank - take part in a real interview - prepare for interviewing room such as water, papers, chairs, list of candidates, pens - call candidates to interview - make question for candidates -write a interview record , result of interviewing day -notify for candidates who are selected to interview Round Methods  I tried to manage my time budget to complete as many different tasks as possible Most of my tasks not offer much time to finish so I take advantage of this in order to test my abilities in supporting other departments outside the recruiting one I was also assigned to go meeting some candidates at brand offices of VPBank , complete my behavior and working attitude  About computer skills, I have to spend time at home to revise and practice my office skills learnt from previous level of education Therefore, I actually not struggle with using Microsoft Office for papers and Excel for tables and figures  Having a good English foundation, I have no problem with translating mail (foreign manager), documents as well as quickly learn to use facilities based on detached instructions just by myself I also improve my interviewing skills by watching online interviewing videos and learn the ways they C RESULTS AND LESSONS LEARNT AFTER INTERSHIP The theoretical knowledge enhanced after internship • During the internship, my knowledge about human resources theory has improved a lot I was taught about international business as well as how to 36 communicate with candidates, manager in working environment, work in process document and well complete work on schedule This means I have well prepared a certain theoretical foundation for the intern job at Vpbank Because of work characteristics (only recruitment process); however, my utilization of communicate skills is outweigh paper work ones Besides, VPbank brings a standard of enlistment which is professional, specific from input to output Thus, internship at Vpbank helps me have an obvious overview about recruitment procedures and have a chance to experience with new sector I have never tried before • Another theoretical knowledge which has been completed after the internship period is about corporate culture I have been trained under the instructions of managers and followed the regulations of the bank Punctuality and responsibility with the job and respect to business ethics The practical skills learnt during internship I have achieved several qualifications and practical working skills during the time of internship:  Time management: Due to nature of job, I have to be appropriately on time for the whole process Set up an interviewing schedule, prepare for interviewing room, send email for candidate before appointments force me to be response and opportune  Arrange working task: Because enlisting is closed procedure require employer tackle from input to output, I have to take note everywhere to remember all of steps such as calling for candidate, booking a meeting room, making a list, resumes, …  Business communication: Although there are not many people in a small-sized corporation, I still had change to practice and improve my communication skill, especially when interviewing candidates I had chances to use my major terminologies I had thought to be no circumstance to practice them Real experiences gained 37  Recruitment Process: I have learnt from step to step and have chance to practice them However, weeks of internship cannot transfer all knowledge and skill about Human Resource Division but it creates a steady foundation about enlisting of the bank or organization I work from the small tasks such as issuing document to complete the recruitment process that I have not ever known before  Excel, Mail Merge, Words skill: I always use Excel, Words with any document from making a list, book rooms, send meeting request… Mail Merge is the new tool I have experienced when working in VPBank Sending interviewing, offer letters for candidates or making interviewing records are supported by the useful tool  Further understandings: working in company which is closely related to my major helps me improve a lot and change the tough theory into practical INTERNSHIP REPORT things In the office, I found the latest news, the most updated recruitment technologies, knew how to make a question when interviewing candidates While I was doing my tasks, I imagined like an official full-time job taking for a long time Thus, I have tried my best to contribute to my internship company Contributions to VPBank JSC Factual dedication:  Complete candidates’ recruitment processing different department  Complete freelances’ recruitment process in different department  Secretary for interviewing meetings on 12th February , …  Support many tasks of Mrs Oanh ( Manager)  Support employees with other tasks Ideal dedication: Under the role of recruiting and selection department, I have met Mrs Oanh, Section Manager –Human Resource Department of Operation System to state my recommendation diversifies external resources to enlist I have a suggestion that 38 Vpbank should pay attention to renew types of input tests by multiple choice tests, IQ test instead of specialized test before Furthermore, Vpbank should focus on screening resume of candidates clearly and divide them into different files which are logic system As a result, Mrs Oanh appreciated my ideal suggestion and decided to offer for the next meeting between other managers and directors D REFERENCE Cafef.vn (November 2rd, 2015), tháng , tổng huy động vốn VPbank tăng 22% [Online] Available at: http://cafef.vn/tai-chinh-ngan-hang/9-thang-tong-huy-dong-von2 cua-vpbank-tang-22-2015110214312235.chn Quy trình tuyển dụng nhân Vpbank , 140-2013-QT-TGĐ, [PDF] Quy trình đào tạo phát triển nguồn nhân lực, 1007-2011-QT-TGĐ [PDF] Quy chế tổ chức hoạt động khối vận hành, 339-2015-QC-HĐQT [PDF] finance.vietstock.vn , Báo cáo tài [Online] Available at: http://finance.vietstock.vn/1/1/VPBank/tai-tai-lieu.htm [Online] VPBank Security, Website: http://www.vpbs.com.vn/Announcement.aspx [Online] VTC News (Ausgust 6th, 2015), Sếp mạnh tay, nhân viên Vpbank nhận lương gây “ghen tị” [Online] Available at: http://vtc.vn/sep-manh-tay-nhan-vien-vpbank-nhan-luong-gayghen-ti.1.565959.htm Website http://www.vpbank.com.vn/ [Online] 39 40 41 42 43 [...]... telephone) -HR Department updates entire information of Talent information on candidates of recruitment on General Database of Acquisition 31 general database 7 Send Offer Letter for Candidates 8 Finish profile new employees 9 Complete the documents and labor contract HR Dept Department -HR Dept composes Offer Letter to the candidate with the signatures of competent leaders and submit appropriate manner... the capacity of staff, and support managers in making decisions related to evaluation capacity and working efficiency of staff This change has also built a foundation for program in the management and development of human resources of VP Bank in 2015 3.3 Risk Management State Bank has officially appointed VP Bank is one of 10 selected banks perform basic approach of Basel II by the end of 2015 and return... continues to have a significant shift in customer loans (contribution of 48% of total assets) and securities portfolio (contributed 32% of total assets), the foundation for sustainable growth of the next year  Liabilities Total liabilities of the end of 2014 nearly 41,000VND billion, equivalent to an increase of 36% compared to the end of 2013, which mainly rise from customer deposits and issuing valuable... customers proactively With a team of experts, VP Bank not only provides product information often but also gives advices on appropriate exchange rate and interest rates for customers, thereby optimizing benefits of customers and creating differences of VP Bank 2.5 Business Result VP Bank's profit in 2014 reached 1,609 VND billion, an increase of 19% compared to 2013, completing 85% of the plan Market interest... development planning career  In the situation of the competed market, to ensure the "retention" qualified staff, VP Bank has built remuneration commensurate with ability, qualifications and level of labor contribution to the performance of the Bank The construction of their profession, core competencies framework stick their profession, the characteristics of the business units The salary system on the... efficient operation of business 2015 Thanks to the strong growth in the core activities of the bank, total net operating income of the first 9 months of 2015 reached 8,448 VND billion, up 94% compared to the same period last year In particular, achieving good results charges, grew 51%, has to be part of the aim of reducing dependence on revenues from interest activities in the structure of revenues Besides... synchronization, diverse and always keep abreast of activities across the system, 25 transmission of messages and strengthen internal interaction 2015 was a boom year of internal communication activities at VP Bank with the participation of numerous employees and deeply attention of leaders at all levels, contributing to the coherence of each member and boost morale work of staff  Communications to customers:... modern life, there will be many alternative payment methods of cash are more suitable to the needs and habits Structure of service revenues was continued positive changes when increasing lines of retail services, banking products and modern service of bank 26 Total revenue of VP Bank service fees to the end of 2014 reached 960 VND billion, of which payment services accounted for 13%, insurance agency... last year and 93% of the yearly plan In particular, pre-tax profit of the bank's own positive results also reached nearly 14 1,400 VND billion Consolidated total assets as at 2015 September, 30 th VP Bank reached 195,004 VND billion; an increase of nearly 32,000 billion VND (approximately 19%) compared to the end of 2014 and completed 96% of the plan (cafef) It was selected as one of the 10 units are... center - where a lot of capacity labor supply B TARGETS, ASSIGNED TASKS AND METHODS OF IMPLEMENTATIONS 1 The targets of internship • Learn to apply real recruitment procedures: As I was taught before at school, recruitment has many complicated steps and they offered its learners some knowledge base about general recruitment, and the ways to fulfill documents, candidates and some rules of recruitment I