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UPPSALA UNIVERSITY (SWEDEN) & UNIVERSITY OF ECONOMICS AND BUSINESS, VNUH MASTER PROGRAMME OF PUBLIC MANAGEMENT Le Dire Circmg & Bui Thi Thu Hang MPPM-Uppsala - Intake Improving the efficiency in using quality human resource in public sector of Thanh Hoa Province Supervisor: Local Supervisor: Dr Sven Jungerhem Ass.Prof Le Thi Van Hanh Hanoi, Ma> 2011 ( ^ >,$MU«« UPSALA UNIVERSITY - SWEDEN ECONOMIC SCHOOL - VIETNAM NATIONAL UNIVERSITY, HANOI ^^-^ UPPSALA UNIVERSITET THESIS ABSTRACT Thesis title; Improving the efficiency in using quality human resource in the public sector of Thanh Hoa province Level of the thesis: Thesis of Master in Public Management Authors: Lc Due Cuong & Bui Thi Ihu I lang Supervisor: Prof Dr Sven Jungerhem and Assl.Prof Dr Le Thi Van Hanh Date of thesis defense: 15-19/5/2011 Purpose: To contribute to the overall assessment of the status of using quality human resource in the Stale agency block (public sector) in Thanh Hoa province, on ihat basis to propose measures for effective quality human resource use Methodology: + Surveying, investigating, collecting and synthesizing information and data at localities via filling forms •f Conducting statistics and classification + Conducting analysis and description Outcomes and conchision: The research outcomes are presented in chapters: t Chapter I: Theoretical bases + Chapter II: The reality^ ofqiuility hwnan resource use in the public sector in Thanh Hoa province (2005 - 2010) Chapter III: Views, goals and solutiotis in quality hwnan resource use in the public sector in Thanh Hoa province in the titne to cotne Conclusion: Surveys and statistics have been conducted on the distribution of resources in the administrative block from provincial level down to district, town and city levels and to commune, ward and township levels When studying the use of human resources in the public sector of Thanh Hoa province, we have found that the province has paid attention to developing and promulgating, as well as implementing mechanisms and policies to attract and encourage the development of quality human resource However, the development of quality human resource is limited in both quantity and quality, failing to meet the requirements of the province's socio-economic development When analyzing the reality of quality human resource use in the public sector, the thesis has tried to figure out the limitations, inadequacies and causes thereof in quality human resource use in the public sector of the province Based on the actual situation of quality human resource use in the public sector over the past few years as well as the socio-economic development goals of the province from 2015 to 2020, the thesis has proposed solutions to improve the effectiveness in quality human resource use in the public sector in the province in the time to come (including the general direction and specific solutions) Limitations and proposed direction for further study Due to the limited time, we can only study, conduct surveys and statistics on quality human resource and quality human resource use in the public sector We can only localize the internal concept of quality human resource in terms of education qualification from undergraduate or higher, and from working skills of third grade or above Later, if conditions permit, we will continue to study in depth dc\clop and expand the thesis project further Meanings of the thesis: For socio-economic development This will be the scientific basis for the development and promulgation of proper and suitable mechanisms and policies for effective quality human resource use, contributing to the socio-economic development For related scientific fields The research results will be an important scientific basis for agencies and units to adjust and supplement the plans and planning of their own branches, levels and units On that basis, they will better coordinate and better advise the policymakers in making policies for socio-economic development of the province For the training of scientific personnel The thesis will contribute to the innovation in training to meet the requirements of the province and country It contnbutcs to encouraging cadres and Party members to actively study and upgrade their qualifications in their work Key words: Quality human resource use, Industrialization - Modernization, public sector ECONOMIC SCHOOL - VIETNAM NATIONAL UNIVERSITY, HANOI UPPSALA UNIVERSITET UPSALA UNIVERSITY - SWEDEN DISSETATION O F MASTER IN PUBLIC MANAGEMENT TABLE O F C O N T E N T S PREAMBLE PAGE 05 I REASONS FOR CIIOOSINC; THE PROJECT II RESEARCH OBJECT, SCOPE AND MEIHODOI (KiY in STUDY MKTHOD IV THESIS STRIICTURF CONTENTS (,^ (j^ CHAPTFR I: THEORETICAL BASES Concepts 1.1 Resources A resource is any physical or virtual entity oflimited availability' that needs to be consumed to obtain a benefit from il 1.2 I luman resources I luman resources is a tenn used to describe the indi\ iduals who make *^^^ up the workforce of an organization, although il is also applied in i? labor economics to for example, business sectors or e\ en whole nations 1.3 Qualified human resource -'** The role of qualified human resource in the socio- economic development of our countr> 13 Use of qualified human resource C H A P T F R I L T H F U F A L I T ^ O F T H F l S E O F Q L A I IKIFDIll MAN RFSOIIRC F IN THE PUBLIC SEC I O R IN THANH HOA PR()\ INCF (2005 - ]4 2010) L Socio-economic characteristics and situalion of Thanh Hoa Province Reality of the guidelines and policies of the Party and State on jg the use of human resources in Thanh Hoa (from 2005 - 2010) The reality of the use of qualified human resource in the public sector in Thanh Hoa Province 3.1 The human resource allocation in public sector The details of The human resource allocation in administrative agencies at provincial to communes, wards and towns level are as follows: 3.2 The promulgation of mechanisms and policies to encourage and attract human resource into public sector 3.3 The allocation and use of human resources at all levels and branches throughout all units and localities 3.4 The appointment, promotion, rotation and transfer of officials 3.6 Facilitating the staffs in training and improving their special and theoretical qualifications at home and abroad Basic limitations and inadequacies 20 ^0 , 21 The causes of the limitations CHAPTER III: VIEWS, C;OALS AND SOLU I IONS IN THE USE OF QUALIFIED HUMAN RESOURCE IN H I E PUBLIC SECTOR IN THANH IIOA PROVINCE IN H I E TIME IC) COME 3.1 The socio-economic development objectives of Thanh llt)a Province to 2015 and 2020 3.1.1 General objective 3.1.2 Some specific criteria: (from DPI - 2009) 3.1.3 Forecasts of labor restructuring in the province in 2010 and to 2015 3.2 Views and goals in the use of qualified human resource in the public sector in Thanh Hoa Province in the time to come 3.2.1 Viewpoints 3.2.2 Goals 3.3 Solutions to improve efficiency in using qualified human resource in the public sector in Thanh Hoa Province in the coming time 3.3 / General direction 3.3.2 Groups of.spccific solutions _ 22 -^ 28 31 CONCLUSION 35 REFERENCE APPENDIX Abbreviations in the project Full word/expression Abbreviations - Industrialization and modernization CNH-HDH - People's Committee UBND - Socialization - Sports and gymnastics - Education and training - Science and technology - Resolution XHH TDTT GD&DT KH&CN NQ KH&DT - Planning and Investment CHDCND - People's Democratic Republic LD - Labor PREAMBLE L REASONS FOR CHOOSING THE PROJECT In general, among the resources, human resources is one of the crucial factors for the development of the country Therefore, the effective use of qualified human resource is a major concern of the Party and State, especially in the period of renovation and international economic integration The researchers believe that a country or a locality that wishes to develop fast and sustainably must rely on at least three basic criteria: ability to apply new technologies, development of modem infrastructure and qualified human resource Among them, the important factor that significantly motivates the socio-economic development is qualified human resource Qualified human resource is also the most dynamic and revolutionar\' clement of the productive force, and only qualified human resource can digest, absorb and apply the knowledge of humanity to practice, bringing about practical effects Recognizing the importance of qualified human resource in the public sector, Thanh Hoa Province in recent years have decisively paid attention to improve the effcciency of the utilization of thi resource The Congress of Thanh lloa Provincial Party Committee of the XVI session has set up and launched a program for the effective use of human resource as a key program of the entire tenure (from 2005 to20IO) However, the use of human resource, especially of qualified human resource in recent years in Thanh Hoa Province has shown many limitations and caused great impact on the social and economic development in the locality The redundancy and shortage of qualified human resource in the public sector indicate the of inadequate and ineffective use of qualified human resource And this needs to be considered to meet the purj">ose of restmcture Furthermore, in Thanh Hoa Pro\'ince in recent years (2005-2010) there has been no research work on improving the efficiency in the use of qualified human resource Therefore, the project "Improving the efficiency in using qualified human resource in the public sector of Thanh lloa Province" is taken in order to contribute to the overall assessment of the current use of qualified human resource in the public sector of Thanh lloa Province, on that basis to propose measures for the effective use of qualified human resource, contributing to serving the socioeconomic development of Thanh Hoa Province in the coming years IL RESEARCH OBJECT, SCOPE AND METHODOLOGY L Objectives - to assess the current use of qualified human resource in the public sector in Thanh Hoa Province (from 2005 - to 2010) - to propose solutions to improve the efficiency of using qualified human resource in the public sector in Thanh Hoa Province for the coming years Objects The thesis collects information and data on the use of human resources in 27 people's committees of districts, towns and cities, departments and branches in Thanh Hoa Province This thesis is undertaken to make in -depth study on the current situation of the Party's guidelines and policies of the State laws on the use of human resources in the public sector and the use of qualified human resource in the public sector in Thanh lloa Province IVom 2005 to 2010 In this thesis, the researches and analysis of the factors which might affect the use of human resources in the public sector in Thanh lloa Province in the past arc also undertaken and used as a basis for prediction of human resource development trend in the coming years From the above research and analysis, possible solutions are also recommended to improve the efficiency of the use of qualified human resource which is necessaiy for the industrialization - modernization of Thanh Hoa Province in the coming years Scope of study: The research is conducted in Thanh lloa Provmce with data and information collected in the period of rom 2005 to 2010 IIL STUDY METHOD In order to achieve the objectives set out for the implementation of the stydy, main methods arc taken as follows: - Survx^ying, investigating, collecting and synthesizing information and data at the localities - Data statistics and classification methods - Analysis and description method Besides, a number of interdisciplinary approaches such as the knowledge of socialogy and political issues have been used IV THESIS STRUCTURE The thesis contains the preamble, conclusion and appendices The most and significant part is the main contents which are presented in three chapters, as follows: + Chapter I: Theoretical bases -f Chapter II: The reality of the use of qualified human resource in the public sector in Thanh Hoa Province (2005 - 2010) Chapter III: Views, goals and solutions in the use of qualified human resource in the public sector in Thanh lloa Province in the time to come CONTENTS CHAPTER I: THEORETICAL BASES Concepts l.L Resources A resource is any physical or virtual entity of limited availabilit\ that needs to be consumed to obtain a benefit from it The concept of resources is very broad, including different factors Typically today, the words "resources" is generally referred to the basic elements namely capital, natural resources and human resource Among them, human resource has the key significance Capital and natural resources are limited, and will be used up due to using and exploitation over time On the other hand, the effectiveness in the use of the aforesaid elements depends on human factor Therefore, the clement of human resource, especially qualified human resource, is always of decisive importance 1.2 Human resources Human resources is a term used to describe the individuals who make up the workforce of an organization, although it is also applied in labor economics to, for example, business sectors or even w hole nations Human resource is a decisive factor of all activities; human has special capability namely capability of thinking and creation Human is able to create wealth and assets, spiritual life, able to change the circumstances and li\ing environment in order to best serve their survival and development In short, a strong human resource could build up a strong team, contributing to create a strong organization, enterprise, strong community and a strong nation 1.3 Qualified human resource If the human resource comprise oi^ individuals, the qualified human resource is understood as the ability^ (potential) of work of human beings in terms of quantity, structure (occupation, educationa background econotmc sectors ) atidin tertns of capability (mental capability, mitulcapahilitv, structure hv regions, structure by including characteristics capabilities physical capability and occupatiotial skills) to ... UNIVERSITET THESIS ABSTRACT Thesis title; Improving the efficiency in using quality human resource in the public sector of Thanh Hoa province Level of the thesis: Thesis of Master in Public Management... the use of human resources in Thanh Hoa (from 2005 - 2010) The reality of the use of qualified human resource in the public sector in Thanh Hoa Province 3.1 The human resource allocation in public. .. and schools The reality of the use of qualified human resource in the public sector in Thanh lloa Province 3.1 The human resource allocation in public sector The details of The human resource allocation