Viet Nam: Central Mekong Delta Region Connectivity Project – Component 4: The interconnecting road to NH91 and Long Xuyen City Bypass

CURRENCY EQUIVALENTS As of Aprl 15, 2022 Currency unit – Vietnam Dong VND VND1.00 = $0.000044 $1.00 = VND 23,000 ABBREVIATIONS ADB Asian Development Bank AH/AP Affected Household/Affect

PROJECT DESCRIPTION

Project Overview

1 The Central Mekong Delta Region Connectivity Project (CMDRCP) aims to improve connectivity in the Mekong Delta Region and provide efficient access from Ho Chi Minh City to the Southern Coastal Region including Can Tho City, Dong Thap and An Giang provinces Funding sources for the project include ODA from the Asian Development Bank, grants from the Australian Government and counterpart funds from the Vietnamese Government The project has an implementation period from 2018 to 2023

2 The CMDRCP is comprised of five (5) Project Components, which includes:

(i) Component 1: Cao Lanh Bridge (6-lane cable-stayed bridge, 2.1 km long) and approach roads (5.7 km);

(ii) Component 2: Interconnecting Road to Cao Lanh Bridge and Vam Cong Bridge (4 lanes, 15.7km long, design speed of 80km/h);

(iii) Component 3: Vam Cong Bridge (4-lane cable-stayed bridge, 2.9km long) and approach roads (2.9km);

(iv) Component 4: Interconnecting Road to National Highway 91 and Long Xuyen City bypass

(2 lanes, 15.7km long, design speed of 80km/h);

(v) Component 5: My An – Cao Lanh Connecting Road (2-lane wide, 26.3km long, design speed 80km/h)

3 Project Component 4: The Interconnecting Road to National Highway No.91 and Long Xuyen City Bypass is part of the Central Mekong Delta Region Connectivity Project (hereinafter referred to as the Project): The interconnecting road to National Highway 91 and Long Xuyen City Bypass was approved as Decision No 2527/QD-BGTVT dated 22 November 2018 by the Ministry of Transport The source of fund for this component will include Asian Development Bank and counterpart funds from the Vietnamese Government

4 The project was implemented to alleviate traffic congestion and accidents on National Highway 91, which runs through Long Xuyen city, and to provide smooth and continuous road traffic The project also aims to gradually connect the entire transport network in the Mekong Delta region, in accordance with government plans, laying the foundation for socio-economic development and ensuring national defense and security for An Giang province, the Mekong Delta region, and the entire country In addition, the project intends to improve the efficiency of projects that have already been completed or are in the process of being completed, such as the Cao Lanh Bridge, the Vam Cong Bridge, the interconnecting road between the two bridges, and the

Lo Te-Rach Soi Road, etc

5 The project is being implemented in Can Tho city and the An Giang province of Vietnam with the following scope and scale:

The project begins at Km7+877.13, located at the junction of the Interconnecting Road to National Highway No 91 and the Long Xuyen City Bypass, linking to the access routes from National Highway 80 to the Vam Cong Bridge.

- The ending point is at Km23+561.22, intersecting with the National Highway 91 at Km65+000

- Length of the route: 17.5 Km

- In addition, upgrading about 2km of National Highway 80 to connect from National Highway 91 to Long Xuyen City Bypass

The project adheres to Grade III plain road standards, featuring a design speed of 80 km/h, while the upgraded section of National Highway 80 complies with Grade VI plain road standards and has a design speed of 60 km/h, as outlined in TCVN 4054:2005.

- Scale of cross-section: 02 lanes for motor vehicles, width of roadbed Broadbed = 12 m; width of road surface, Broadsurface = 11m

- Road surface: High grade-A1, required elastic modulus of Eyc≥140Mpa

- Design frequency: P=4% for roadbed, culverts, and small bridges, while P=1% for large bridges

- Bridges are designed according to TCVN 11823-1:2017 to TCVN 11823-14:2017 with bridge size matching the roadbed

6 Project Component 4 “The Interconnecting Road to National Highway No.91 and Long Xuyen City Bypass” with a total length of 17.5km is being implemented in Can Tho and Long Xuyen cities The project will run through 10 communes/wards in the two cities of Can Tho and Long Xuyen (An Giang).

The scope of the project’s impacts as DMS results

7 The project will require land acquisition in two cities, Can Tho and Long Xuyen (An Giang province) At the end of December 2021, the DMS in Long Xuyen city has been completed in Long Xuyen and Can Tho cities

8 Affected household: According to DMS results provided by Center for Land Fund

Development of Can Tho and Long Xuyen Cities, by the end of December 2021, the project has

A total of 597 households and 11 organizations have been impacted, with 330 households experiencing a loss of 10% or more of their agricultural land Additionally, 160 households are facing resettlement, while 70 households are classified as vulnerable Notably, none of the affected households belong to ethnic minority groups.

9 Affected land: The total area of acquired land is 486,4899.1 m2 of all kinds of land in the 10 wards/communes of Long Xuyen and Can Tho cities, including 22,067.1 m2 of residential land, 360,827.0 m2 of land for annual crops, 47,777.4 m2 of land for perennial crops, 17,787.9 m2 of aquaculture land and 38,029.7 m2 of public land in eight wards/communes A summary of the scope of impact is presented in the table below:

Table 1 Summary of the Scope of Impacts until December 31, 2021

HHs losing 10% of agricultura l land or more

HHs losing 10% of agricultura l land or more

Source: CLFD of Long Xuyen and Can Tho Cities by Dec 2021

10 Affected public utilities: There are 6 agencies (01 in Long Xuyen city and 05 in Can Tho city) whose public facilities are affected and displaced due to the project implementation The scope of relocation of public uitlities is described below:

An Giang Power Company is enhancing its infrastructure by elevating two existing transmission lines: the 110 kV Long Xuyen 2 - An Chau line and the 110 kV Long Xuyen 2 - Thoi Thuan line Additionally, the company is constructing four new iron towers along the same centerline as the existing lines, ensuring improved power transmission efficiency and reliability.

- Can Tho Power Company: Relocating 03 of 0.4 KV power poles and 04 of 22 KV power poles;

- Vietel Can Tho Brach: Dismantling and relocating the BTS CTO 0115

- VNPT Can Tho: Relocating underground cable, optical cable F110, suspended cables with 4 wires;

- Thot Not Water Supply Joint Stock Company: Relocating the water supply pipe D63 HDPE, 26 m in length and relocating the water supply pipe D250 iron, 26 m in length;

- Center for Rural Water Supply and Environmental Sanitation of Can Tho: Relocating the water supply pipe HDPE D168, 62 m in length and relocating the water supply pipe HDPE D90, 62 m in length.

Rational and Objectives of the External Monitoring

1.3.1 The rational of external monitoring

11 The project is identified and categorized as A for involuntary resettlement and catagorized C for indigenous people As a result, both internal and external monitoring/evaluation is required from the start of DMS implementation until the end of resettlement activities, as per ADB requirements The main purpose of the internal and external monitoring is to ensure that matters related to involuntary resettlement has been implemented in accordance with the policies and procedures of the RPs/uRPs following ADB’s SPS 2009 and the project policy

12 The external monitoring consultant will undertake two periodic monitoring phases per year (every six months) It is expected that there will be six (6) periodic monitoring phases and one (1) assessment after completion of resettlement The first monitoring takes place in December 2020 Once every 6-12 months, after all resettlement activities of the project have been finished, a post- resettlement evaluation will be conducted to determine the extent to which resettlement goals have been met and any forms of assistance that should be offered and extended

13 This is the third Monitoring Report, and it reflects the outcomes of the compensation, site clearance, and resettlement activities that took place from July to December 2021

1.3.2 Objectives of External Monitoring Service

14 The general objectives of the external monitoring activity are:

(i) Ensure that affected households’ living standards are restored and improved; (ii) Monitor the project’s achievement of the overall resettlement objectives;

(iii) Evaluate the effectiveness of rehabilitation and compensation measures

(iv) Identify issues and risks; and

(v) Identify solutions to problems and risks

15 The specific objectives of the monitoring program are:

(vi) To verify internal monitoring, the findings of internal monitoring reports prepared by

My Thuan PMU and units in charge of site clearance in Can Tho and An Giang;

(vii) To verify whether the overall project and resettlement objectives are being met in accordance with the approved RP, and if not, to suggest corrective measures

(viii) To assess the extent to which implementation of the RP complies with ADB’s Safeguards Policy Statement (SPS);

(ix) To identify pending issues or potential problems to propose necessary adjustments in the implementation of RP and IRPs to improve implementation effectiveness;

(x) To verify if the livelihoods and the standard of living of affected persons (Aps), including those of non-titled displaced persons, have been restored or improved;

(xi) To examine whether the provision of compensation and other agreed forms of assistance complies with the approved RP;

This article evaluates the provision and effectiveness of supplemental assistance measures outlined in the Individual Recovery Plans (IRPs), focusing on their impact in restoring incomes and improving living standards for households significantly affected by adverse events.

(xiii) To assess the effectiveness, impact and sustainable level of resettlement agencies and procedures;

(xiv) To propose necessary adjustments to the implementation of RP and IRPs to improve implementation effectiveness.

Implementation Organization and Monitoring Methods

16 The third external monitoring was conducted by the Consultant from February 25 to March

On December 31, 2022, EMC conducted a thorough review of documents and reports concerning the project implementation progress from various stakeholders at their consulting office Additionally, they established a monitoring program, outlined the working content, and created a toolkit for the upcoming monitoring sessions Details of the specific activities for this monitoring phase can be found in Appendix 1.

17 Field activities was also carried out from March 01, 2022 to March 31, 2022 The EMC had worked with relevant units and officials such as My Thuan PMU, DDIS Consultant, Can Tho CLFD, Long Xuyen CLFD, representatives of People's Committees of project communes and wards and affected households In addition, the consultant has collected, investigated, and analyzed project documents related to compensation, site clearance, and resettlement provided by the above-mentioned CLFDs

18 During the monitoring, the consultant also conducted group discussions and questionnaire interviews with affected households, as well as conducted field observations and assessments to collect more information for independent monitoring

19 During the 3rd independent monitoring, the EMC used the following monitoring and information collection methods:

20 Reviewing project documents: In resettlement monitoring, document analysis is a critical method This method includes gathering available documents related to compensation, site clearance, and resettlement in the project Consultants can better comprehend the status and outcomes of compensation, site clearance, and resettlement in each phase of the project by analyzing available documents It also assists in identifying and comparing performance results to project regulations, as well as comparing findings from other methodologies to make a compliance assessment

21 During the monitoring process, the main documents were collected and studied by the consultant, including: (i) Resettlement Policy Framework; (ii) Resettlement Plan and Updated Resettlement Plans; (iii) Legal documents on unit price and compensation policy of project provinces; (iv) Internal monitoring reports and others reports; (v) Memorandum of Understanding, (vi) approved compensation plans, and (vii) Documents relating to compensation payments and statistics on affected households’ claims

22 In-depth interviews and consultations with project staff: The EMC conducted in-depth interviews with 21 local staff, including one officer from My Thuan PMU, one staff member from DDIS; 02 members from Can Tho CLFD; 03 mebers from Long Xuyen CLFD, 14 members from the People’s Committees of ten project wards/communes (See sample of in-depth interview guidelines in Appendix 2.2)

23 The in-depth interviews covered topics such as: (i) general progress and difficulties in compensation and resettlement; (ii) participation and satisfaction/consent of affected households; (ii) application of the project’s policy to the preparation of compensation plans and resettlement arrangements; (iv) grievances and grievance redress; and (v) coordination among stakeholders in the implementation process, and other issues In-depth interviews with project staff and members of commune/ward People’s Committees provided more details on the land acquisition, compensation policy application, and resettlement arrangements It also makes it easier to compare data from document analysis and household interviews

24 Questionnaire interviews with affected households: In the monitoring process, this method is used as the primary tool to collect information of the AHs concerning about their demographic characteristics, income and living standards, production conditions, levels of satisfaction with the compensation, levels of satisfaction with the terms and the implementation of the RPs, the effectiveness and sustainability of the benefits and income restoration measures, and their ability to restore/rebuild their livelihoods and living standards

25 Questionnaire survey were conducted with a total of 114 households affected by the project, including 44 households losing 10% or more of their productive land, 31 displaced households,

18 vulnerable households and 21 other AHs The list of households interviewed is shown in Appendix 4 and the questionnaire is shown in Appendix 2.1 of the report

26 Method of comparison over time: The consultant collected information and statistics at several points throughout the monitoring process and compared the compensation and resettlement results at different times The method of comparison over time is a reliable way for analyzing the change in living standards and recovery of impacted households

27 Field observation: During the monitoring process, EMC also conducted field visits at the construction site and visited resettlement sites to collect more information for the preparation of independent monitoring reports

28 Data processing and report development: Analyzed data and information has been synthesized and stored in a resettlement database of the EMC During the next monitoring phases, this database will be used for monitoring and evaluation Monitoring reports are built on the basis of data analysis and comparison; they also highlight the results of monitoring for compensation, support, and resettlement, as well as potential strategies to address outstanding issues with precise timelines and responsibilities of stakeholders.

Follow – up pending issues of the previous report

29 The pending issues of the previous report are updated in the below table:

Table 2 Follow – up the pending issues of the previous report

No Issues Recommendations Implementation Status (as of December 2021)

1 The uRP for the section in Can

Tho City has yet to be prepared and approved

Accelerate the DMS implementation and replacement cost survey and approval

The uRP for the section in Can Tho City has been prepared and approved by ADB by December 2021

2 Addendum uRP for public works in

Long Xuyen City that have not been built and approved

Accelerate the DMS implementation and replacement cost survey and approval

Addendum uRP for public works in Long Xuyen City has been prepared and approved by ADB by December 2021

3 The IRP for affected households in

Long Xuyen city is not conducted

Prepare the updated income restoration programs based on the final DMS, review of eligible APs and detailed demands assessment

Reviewing of households eligible for IRP and needs assessment of these households is underway in the localities

4 The resettlement sites are still not available for relocating households

Speed up the construction of the infrastructure for the resettlement area and ensure that DPs are allocated land plots by the end of 2021

The completed resettlement area west of An Giang University is set to provide relocation plots for households in Long Xuyen city Residents can anticipate receiving their new plots in the second quarter of the year.

Verify the complaints and ensure timely resolution of complaints

07 out of 10 complaints have been resolved

No Issues Recommendations Implementation Status (as of December 2021)

6 Compensation payment for the remaining 19

The CLFD must collaborate with the Inspector of Long Xuyen City to address the complaints of 10 households effectively Additionally, it is crucial to develop and finalize a compensation plan for submission to the People's Committee of Long Xuyen City for approval These matters should be resolved and completed by the end of 2021.

09 households have been paid compensation

7 Risks and accessible of AHs for life and productione in 4 intersection cores during time waiting for new projects are implemented in period 2021 to

PMU My Thuan must evaluate the adverse effects on the community and explore or implement technical solutions that facilitate easy access to intersection cores This approach is essential for maintaining production and daily life while ensuring traffic safety.

PMU My Thuan must collaborate with CFLD of Dong Thap province to communicate with local households about the changes in investment projects and the upcoming plans regarding land acquisition.

PMU My Thuan has officially informed Dong Thap province about the project transition and has completed the procedures to convert investment activities of this item to another project

8 Site clearance for the intersection cores and the 220 kv power line in components 1,2 and 3

Activities related to site clearance for these works should continue to be monitored by PMU My Thuan when the next projects are implemented

PMU My Thuan has completed the procedures to convert investment activities of this item to another project.

MONITORING RESULTS

Overview of implementation organization

30 The Ministry of Transport (MOT) is the executing agency (EA) for the Project and PMU My Thuan (PMU-MT) is the implementing agency (IA) in the whole Project

31 According to the provisions of the Land Law 2013, Decree No 47/2014/ NĐ-CP dated 15/05/2014 and Decision No 2527/QD-BGTVT dated November 22, 2018 of the Ministry of Transport on approving the investment project, the compensation, support, resettlement, and site clearance in this project are separated into independent sub-projects (hereinafter referred to as Site Clearance Subproject) As a result, the People’s Committee of An Giang Province and Can Tho City are responsible for Project Owners for the site clearance subproject in each province

32 The People's Committee of An Giang province and the People's Committee of Can Tho city are responsible for directing the organization of land acquisition, compensation, support and resettlement for this Project The Ministry of Transport is responsible for coordinating, implementing and securing funding for compensation, support and resettlement according to regulations

33 In each project province, the responsibility for compensation, support, resettlement and site clearance was assigned by the Provincial People's Committee to the functional agencies In An Giang province, the implementation of compensation and resettlement support has been assigned to the CLFD of Long Xuyen City under Decision No 105/QD-UBND dated 16/01/2019

In Can Tho city, this work is done by the CLFD of Can Tho city under Decision No 2688/QD- UBND dated 30/11/2020

34 My Thuan PMU has assigned Project Management Office No.3 (PMO3) to arrange a social safeguards officer to act as a focal point and arrange coordination between PMU and relevan t parties in order to undertake compensation, support, and resettlement in the project in accordance with ADB’s safeguard policy Under the support of the Detailed Design and Project Implementation Support Consultant (DDIS), My Thuan PMU will execute internal monitoring of compensation, support, and resettlement in the project DDIS will prepare internal monitoring reports, which My Thuan PMU will submit to ADB quarterly An External Resettlement Monitoring Report will be prepared by the EMC every six months and submitted to the ADB until the resettlement activities are completed

35 PMU My Thuan completed the selection of a Detailed Design and Implementation Support Consultant (DDIS) in May 2021 At the same time, the Independent Resettlement Monitoring Consultant (EMC) also was selected and mobilized by PMU My Thuan

36 After being mobilized, both of the above consulting units coordinated with the My Thuan PMU and related units to perform the tasks as outlined in the Terms of Reference (TOR) Internal monitoring reports and independent monitoring reports have been periodically prepared by the DDIS and EMC Consultants and submitted to ADB in accordance with the Project's regulations

37 Assessment: The system of legal documents guiding the organization and implementation of compensation, resettlement support and site clearance for the project is fully guaranteed, closely, throughout from the central level to the local level through the system of government policies and provincial decisions In general, there has been a smooth coordination between My Thuan PMU, consulting units and stakeholders in An Giang and Can Tho provinces on the organization and implementation of compensation and site clearance activities, resettlement The communication and connection system between the stakeholders has been well established and operated Internal monitoring reports and independent monitoring are now fully prepared periodically.

Evaluation on project documents in terms of land acquisition

38 The consultant conducted a review of the subproject's documents including:

The meeting minutes outline the implementation of the subproject, focusing on community consultation and identifying participating households This process aims to gather information necessary for effective communication and dissemination to stakeholders and impacted households.

- Compensation payment decisions signed by affected households;

- Complaints and complaint resolution results;

- Decisions and legal documents of the subproject;

- Internal monitoring report of the subproject

39 The records of DMS, approved compensation plan, list and decision on land acquisition, decision on land acquisition are fully stored at the headquarters of the PMU and the CFLDs The minutes of inventory of the current state of assets and land are fully signed by the participants and representatives of the affected households

40 Assessment: Project documents related to compensation, support and resettlement have been fully archived at project stakeholders and fully complied with project regulations.

Preparation and concurrence of ADB on social safeguard documents

41 Land acquisition is required for the project in 10 wards/communes of Can Tho and Long Xuyen cities (An Giang province) According to the results of the project screening and social impact assessment during the preparation phase, the project is classed as Category A for involuntary resettlement

42 During the project preparation, the CDM Smith-WSP-Yooshin Consortium prepared a RP, which was approved by ADB in 2019 Based on the basic design, IOL results, socio-economic surveys (SES), and consultation with affected households, this RP was jointly designed for Can Tho and Long Xuyen cities

43 During the project implementation phase, the uRPs for the sections in Long Xuyen and Can Tho cities were prepared and approved in April 2020 and December 2021, respectively Besides, addendum uRP for relocation of utilities in Long Xuyen city was also developed and approved in December 2021.

44 Other documents related to social safeguard, such as (i) updated Social Action Plans (uSAPs) (addressing project concerns about gender, vulnerable groups, human trafficking, HIV/AIDS, etc.); (ii) updated Income Restoration Programs (uIRP); and (iii) Addendum uRP fro relocation of utilities in Can Tho city are still under development and have not been approved The table below summarizes the progress of preparing documents related to social safeguards in the project.

Table 3 Status of safeguard document preparation as required by the project

No Section Required safeguard documents

1 Work-items/ Section in Can Tho city uRP Approved in December

2 Work-items/Section in Long

Xuyen city uRP for affected households Approved in April 2020

No Section Required safeguard documents

3 Relocation of utilities in Long

Addendum uRP Approved in December

4 Relocation of utilities in Can

5 Both Long Xuyen and Can Tho city

6 Both Long Xuyen and Can Tho city

45 Assessment: There has been a significant improvement in the preparation of the remaining uRPs in Long Xuyen and Can Tho cities By the end of December 2021, the uRP for the section in Can Tho city and uRP for the relocation of utilities in Long Xuyen city have been prepared and approved However, the preparation of the Addendum uRP of relocation of utilities in Can Tho city,uIRPs and uSAPs (updated Income Restoration Programs and the updated Social Action Plans) has lagged far behind the intended schedule By the end of December 2021, none of the above two documents have been approved.

Public Consultation and Information Disclosure

46 Information dissemination and public consultation were carried out both during the project preparation phase and the project implementation phase

47 During RP preparation at PPTA stage, public consultation meetings were conducted in 2017 in the project area to provide information and identify concerns of households in the project area

48 Information dissemination and public consultation continued during the RP update process in An Giang and Can Tho provinces in 2019, 2020 and 2021 These meetings were to (i) Disclosure information of subprojects and its implementation plans, (ii) Policies and principles of land acquisition and compensation, (iii) Summary of impacts and (iv) Consultation with local people, etc

49 Besides, as ADB’s requirement, the approved RP and the RPF have also been disclosed to all affected households and other stakeholders, besides the copies of these RP that were placed in the commune/and villages The project's policy framework and its RPs have been also uploaded on the ADB website

50 During the monitoring process, the consultant found that there are many ways in which information dissemination and public consultation has been carried out The main methods in which information dissemination and consultation was carried out included: (i) holding community meetings; (ii) distributing Project Information Booklets (PIBs); (iii) posting information at commune/ward headquarters; (iv) notifying each household; and (v) online consultation via digital platform through media

51 Monitoring results show that community meetings are a commonly used and effective form of information dissemination and dialogue in the Project At the meetings, affected households have the opportunity to communicate directly with project staff about topics such as the scope of impact, as well as their entitlements and policies for the affected assets In the context of unequal education and reading comprehension among the receivers, the consultation meetings also offered a positive two-way information interaction between the implementing agencies and the people

52 In addition, during the period when the Covid-19 pandemic affected face-to-face communication activities, the online form of digital consultation was used effectively and increased the ability to adapt to the situation disease patterns in the locality.

53 Using a variety of ways of consultation and information dissemination also helps to reduce complaints from the affected households and contributes to speeding up the project implementation.

54 The results of the 3rd monitoring also showed that, in addition to the consultation and information dissemination activities held by the CFLD in Long Xuyen city, these activities have also been started and promoted in Can Tho city.

55 In the process of organizing compensation and support activities, compensation plans have also been posted at the offices of the commune/ward People’s Committee and delivered to each household in accordance with the terms of the Land Law.

56 According to the findings of the interviews with the affected households, notice of land acquisition, DMS process, project policies, compensation unit pricing, as well as the complaint and grievance redress process, was provided sufficiently to affected households and communities The results of household interviews relevant to this subject are summarized in the table below

Table 4 Involvement of AHs in information dissemination and consultation

Total number of households interviewed

Information disclosure and consultation on compensation policies

2 Getting opinions on the compensation plans 114 114 100 0 0

3 Publishing compensation breakdown and plans 114 114 100 0 0

Source: Third External Monitoring survey

56 Assessment: The information disclosure and public consultation for PAPs were carried out at different times to the fullest extent possible and in accordance with the 2013 Land Law and the ADB’s safeguard policies Various forms of consultation and information dissemination were used during project implementation The affected households are informed about the project, understand their policies and benefits as well as actively participate in implementation coordination The AHs surveyed were pleased with the project's information disclosure and public consultation activities.

Detailed Measurement Survey (DMS)

57 The Land Fund Development Centers of Can Tho City and Long Xuyen City are the two units in charge of implementing DMS in their respective areas During the implementation process, the CLFDs coordinated with the cadastral officer at the commune/ward level and the village head to conduct DMS activities

58 By the end of December 2021, the DMS for the road section in Long Xuyen was finished for both road section and relocation of public utilities In Can Tho city, DMS is currently only completed for the road section; DMS for relocation of public utilities is currently being started Currently, PMU My Thuan has provided the design documents of the alignment to the CLFD of Can Tho City to determine the relocation scope of these public utilities CLFD of Can Tho City has invited the owners/governing agencies of these utilities to conduct field surveys Currently, the owners/governing agencies of these utilities are preparing design and cost estimates documents to relocate these utilities.

59 The majority of DMS work in Long Xuyen City was conducted from May to October 2019 In Can Tho city, DMS started to be implemented from May 2021 and is now almost complete except for relocation of public utilities as mentioned above.

60 Monitoring results showed that the inventory process was carried out in compliance with the project's regulations Before conducting DMS, compensation agencies have informed people about the time and plan to conduct DMS After completing the DMS, all AHs will be handed over the documents to check and compare and respond if there are errors so that the compensation agency can promptly confirm The final DMS results are recorded in writing and signed by the representative of the household and the compensation agency and are kept at each

61 The results of interviews with 114 affected households in Long Xuyen and Can Tho Cities howed that all AHs were informed about the DMS and land acquisition plan Most people participated in the DMS process; they all know the amount of affected assets and are satisfied with the results of the DMS The table below shows the participation of affected households in the DMS process:

Table 5 Participation rate of AHs in the DMS process and their satisfaction

Total number of HHs interviewed

1 Be informed of the DMS results 114 114 100 0 0

2 Participate in the DMS process 114 114 100 0 0

3 Be satisfied with the DMS results 114 112 98.2 2 1.8

Source: Third External Monitoring survey

62 Assessment: The DMS implementation progress in both Long Xuyen and Can Tho cities has been basically completed, except for the relocation of public works in Can Tho which is currently DMS process underway and it is expected to be completed by the end of the second quarter of 2022 The DMS implementation process in both cities complied with the project’s policy and legal regulations Affected households are involved in the DMS process This activity is done openly, with relatively accurate results that are accepted by the majority of households.

Preparation and approval for the compensation plans

2.6.1 Legal framework and applicable policy

63 Compensation plans have been developed for affected households in both Long Xuyen and Can Tho cities The main legal framework and basis for compensation, support, and resettlement plans for affected households in both cities were developed in accordance with Vietnamese law on compensation, support, and resettlement (Land Law 2013 and guiding documents); (ii) ADB Policy (SPS 2009); (iii) project documents such as RPF, uRP, etc and (iv) Policies and regulations of the People's Committee of An Giang province and Can Tho city are as follows:

- Decision No 33/2018/QD-UBND dated October 9, 2018 of the People’s Committee of An Giang province promulgating the compensation, support and resettlement when the State recovers land in An Giang province;

On May 21, 2019, the People's Committee of Long Xuyen City issued Notice No 31/TB-UBND regarding the land acquisition necessary for the construction of the "Interconnecting Road to National Highway No 91 and Long Xuyen City Bypass" project.

On April 4, 2018, the People’s Committee of An Giang province issued Decision No 08/2018/QD-UBND, establishing compensation rates for crops and livestock affected by state land recovery in the region.

- Decision No 736/QD-UBND dated April 1, 220 of the People’s Committee of An Giang province on approving replacement costs for affected structures and houses of the

“Interconnecting Road to National Highway No.91 and Long Xuyen City Bypass” project;

- Decision No 2176/QD-UBND dated September 10, 2019 of the People’s Committee of

An Giang province approving the compensation rate for land affected by the

“Interconnecting Road to National Highway No.91 and Long Xuyen City Bypass” project;

On April 10, 2020, the People’s Committee of An Giang Province issued Decision No 801/QD-UBND, which approved the adjustment of land prices for compensation related to the "Interconnecting Road to National Highway No 91 and Long Xuyen City Bypass" project.

On April 20, 2020, the People’s Committee of An Giang province issued Decision No 877/QD-UBND, which approved the updated Resettlement Plan for the “Interconnecting Road to National Highway No 91 and Long Xuyen City Bypass” project.

On January 17, 2020, the People’s Committee of An Giang province issued Decision No 117/QD-UBND, which approved the resettlement policy for the "Interconnecting Road to National Highway No 91 and Long Xuyen City Bypass" project This decision is a crucial step in facilitating the development of infrastructure in the region, ensuring that affected communities are adequately supported during the transition.

- Decision No.15/2014/QD-UBND dated 13/11/2014 of People's Committee of Can Tho city on promulgating regulations on compensation, support and resettlement when the State recovers land in Can Tho city

- Decision No.19/2016/QĐ-UBND dated 11/07/2016 by Can Tho city People’s Committee amending and supplementing some articles for Decision No 15/2014/QĐ-UBND dated 13/11/2014 of Can Tho city People’s Committee

On June 29, 2021, the Can Tho City People's Committee issued Decision No 10/2021/QĐ-UBND, which amends and supplements certain articles of Decision No 15/2014/QĐ-UBND dated November 13, 2014, and Decision No 19/2016/QĐ-UBND dated July 11, 2016.

- Decision No.10/2020/QD-UBND dated 09/09/2020 of Can Tho city People’s Committee promulgating compensation rates for housing; works/structures and aquacultures in Can Tho city

- Decision No.1710/2021/QD-UBND dated 09/08/2021 of Can Tho city People’s Committee promulgating compensation rates for crop and tree in Can Tho city

On November 23, 2021, the People's Committee of Can Tho City issued Decision No 3472/QD-UBND, which approves the compensation rates for land impacted by the "Interconnecting Road to National Highway No 91 and Long Xuyen City Bypass" project in Thoi Thuan Ward, Thot Not District.

On November 24, 2021, the People's Committee of Can Tho City issued Decision No 3495/QD-UBND, which approved the compensation rates for land impacted by the "Interconnecting Road to National Highway No 91 and Long Xuyen City Bypass" project in Vinh Trinh commune, Vinh Thanh district.

66 The legal basis system for compensation, support, and resettlement for AHs in Long Xuyen and Can Tho cities have been approved and promulgated fully and in detail The People’s Committee of An Giang province and Can Tho city have released regulations on compensation, support, and compensation unit price, as well as support policies for households subject to resettlement, in addition to the authorized project policy framework and updated resettlement plan

67 As detailed mentioned in the 1st monitoring report, in Long Xuyen city the procedure of survey, assessment, and approval of replacement cost in the project was carried out in compliance with the regulations of the 2013 Land Law and to meet the project’s requirements Two independent replacement cost survey consultants were hired to conduct a survey of replacement costs in 2019 Based on the valuation certificates of the above consultant firms, the Appraisal Council advised the People’s Committee of An Giang province to issue decisions on the compensation rates in accordance with the procedure of the law

68 The An Giang PPC issued Decisions No 2176/QD-UBND dated September 10, 2019 and

On April 10, 2020, the An Giang Provincial People's Committee (PPC) issued Decision No 801/QD-UBND, establishing the compensation rate for land affected by the project Additionally, Decision No 736/QD-UBND, dated April 1, 2020, set the compensation rates for impacted houses and structures For crops and livestock, the compensation rates are determined by Decision No 08/2018/QD-UBND, which was enacted on April 4, 2018.

69 In Can Tho city, the results of the third monitoring show that, the procedure of survey, assessment, and approval of replacement cost is the same as in Long Xuyen city The replacement cost survey on land was conducted in Q1 of 2021 and approved by Can Tho City People's Committee in December 2021 Accordingly, the People's Committee of Can Tho city issued Decisions 3472/QD-UBND dated 23/11/2021 and Decision No 3495/QD-UBND dated 24/11/2021, which set the specific compensation rate for affected land under in Thoi Thuan commune (Thot Not district) and Vinh Trinh commune (Vinh Thanh district) In Decision No.10/2020/QD-UBND dated 09/09/2020, the People's Committee of Can Tho city set the compensation rate for impacted houses, works/structures and aquacultures The compensation rate for crops and livestock is determined by Decision No.1710/2021/QD-UBND dated 09/08/2021 of Can Tho PPC

70 The above-mentioned unit prices, as well as the compensation, support, and resettlement plans, were officially publicized by CLFDs of Long Xuyen and Con Tho cities to the affected households after they were issued Furthermore, these unit pricing were discussed in community meetings and posted alongside the compensation plan at the commune/ward People’s Committee headquarters

71 The results of consultation with project officials, representatives of local authorities, communities and representatives of affected households show that the compensation unit price applied is suitable for the locality

72 According to survey results assessing affected households’ satisfaction with the project’s compensation rate for affected land and assets, 37.7% of respondents are “totally satisfied”, while 58.7% percent are “Satisfied”, and 3.5% (04 households) are "not satisfied" Households who are not satisfied with the compensation unit price belonging the cases that currently having complaints The table below summarizes household opinions on the project’s compensation rate

Table 6 Satisfaction of AHs on compensation rates

No Satisfaction Number of AHs %

Source: Third External Monitoring survey

Compensation payment and handover of the site

83 As of December 2021, 562 out of 597 affected households had received compensation and assistance in Long Xuyen and Can Tho cities and 35 AHs have not received the compensation The total compensation given to households is estimated to be around VND 440.2 billion The progress of compensation and support payments is summarized in the table below:

Table 9 Compensation/support payment progress

Source: CLFDs of Long Xuyen and Can Tho Cities

84 Regarding the 35 AHs have not received compensation; the main reasons are follows:

85 At the section of the route passing through Long Xuyen city, there are still 14 households have not yet received compensation, of which 06 households have not yet approved the plan and

Eight households have been approved for the compensation plan but have yet to receive their payments Among these, seven households are in the process of completing necessary procedures to obtain their compensation, while one household is currently working away from the area and is unavailable for local proceedings Authorities are actively addressing and assessing the situations of these households, with updates on the settlement outcomes expected in the next reporting period.

86 At the section of the route passing through Can Tho city, the remaining 21 AHs have been approved for the compensation plan but have not yet received the compensation These cases are in the process of completing procedures and documents to receive compensation It is expected that compensation will be paid in the first quarter of 2022

87 According to the monitoring findings, compensation payment for affected households is carried out by the CLFDs of Long Xuyen and Can Tho cities before the household’s hand over the site to the project and the start of work Households are entitled to keep one copy of compensation documents, including the land acquisition decision, the compensation plan approval decision, a detailed statistical spreadsheet, minutes of volume confirmation, and payment slips

88 Assessment: Compensation plans in Long Xuyen and Can Tho cities have been prepared to the process of complying with the requirements of the project and the provisions of the law Compensation payment has been nearly completed in Long Xuyen and is being started in Can Tho In general, the affected households are satisfied with the payment of compensation, support and resettlement

89 As for the remaining AHs that have not yet received compensation in Long Xuyen and Can Tho, the CFLDs of these two cities should quickly coordinate with relevant parties to complete the dossier and pay the compensation to ensure that meet the overall progress of the project

2.7.2 Status of handing over land to project

90 By the end of December 2021, a total of 539/597 (90%) affected households have handed over land to the project in two cities is Long Xuyen and Can Tho The area of land that households have handed over to the project accounts for about 83.3% of the total affected land area (equivalent to 40.5 ha) The progress of handing over the site at the Communes/wards in Long Xuyen and Can Tho is shown in the table below

Table 10 Site handover progress for the project

Total AHs and land area affected

No of AHs and land area handed over

No of AHs and land area not yet handed over

Total AHs and land area affected

No of AHs and land area handed over

No of AHs and land area not yet handed over

Source: CLFDs of Long Xuyen and Can Tho Cities

91 In Long Xuyen City, as reported by the CLFD, there are 33 households that have not yet handed over the site to the project by the end of December 2021 Most of the households are waiting to for land plots in RS Currently, the RS has been completed and it is in the process of carrying out relevant procedures to allocate the land plots for households (expected at the end of in April 2022)

92 In Can Tho, all 10 AHs have handed over the site to the project The remaining 21 households are in the process of receiving compensation and are expected to complete by the end of the first quarter of 2022

93 Assessment: Most of the households paid compensation have already handed over the site, except for some households waiting to receive the resettlement land plot and some households having complaints in Long Xuyen city CLFDs of Long Xuyen and Can Tho cities need to continue to make efforts to complete the procedures to pay compensation, arrange resettlement and hand over the land on time for the project.

Relocation and Resettlement

94 There are 143 displaced households in Long Xuyen city due to land acquisition and affected their house As mentioned in the previous reports, these households will be arranged to the resettlement area in the west of An Giang University, My Hoa Ward in Long Xuyen City

95 The resettlement site, which is located near Long Xuyen city’s urban area, has about 331 land parcels The average distance between the affected households’ previous residence and the resettlement site is 1.5 to 4 kilometers, and social services such as health centers, schools, and markets are easily accessible The resettlement area is equipped with all necessary infrastructure, including a road network, lighting, water supply, and drainage Furthermore, the resettlement area is in a convenient location, with easy access to Long Xuyen city’s urban area, and has the potential to develop into a dynamic urban area with economic and social benefits

96 The resettlement site is completed and all infrastructures are in place DONRE is advising the Provincial People's Committee to complete the procedures for allocating resettlement land plots to affected households Once completed, marks on the ground to divide plots will be installed and it is expected that by the end of April 2022, the land plots in RS will be allocated to households Some pictures of the construction progress of the resettlement site presented in

97 Assessment: Except for the delay in handing over the resettlement land lots to the AHs, in general the resettlement arrangement and its benefits policies have ensured the rights of the displaced households according to the policies of the project CLFD Long Xuyen city needs to make efforts to speed up the completion of procedures to allocate land to resettled households so that these households can hand over land soon, which will ensure the project's construction progress

98 There are 17 displaced households in Can Tho city Consultation meetings on the project’s compensation policy in general and the resettlement arrangement plan in particular were held at

02 project communes/wards in May 2017 and September 2020 A total of 17 households whose entire houses and residential land are fully affected will be allocated plots in the project resettlement sites

99 In Vinh Thanh district: Relocated HHs (4 HHs) will be allocated a plot in the Residential Area of Administrative Center of Vinh Thanh district, where is about 1,5 km to affected land and 1 km to utility services The infrastructure of this residential area is complete and ready to receive households to build houses to live Area of one plot is from 100m2 -120 m2/plot

100 In Thot Not District, relocated HHs (14 AHs) will be allocated a plot in the Thoi Thuan ward

RS The infrastructures of this RS are completed and relocated HHs can start to build their house

In the RS, the area of one plot is from 100m2 to 120 m2

The resettlement areas are fully equipped with essential infrastructure, including a comprehensive road network, lighting, water supply, and drainage systems Strategically located, these areas offer easy access to district administrative centers, enhancing traffic convenience This prime location holds the potential for transforming into a vibrant urban area, bringing significant economic and social benefits.

As of the current reporting period, all relocated households are in the process of receiving compensation and have yet to be assigned plots in the designated resettlement sites Land allocation for these relocated households is anticipated to occur in April 2022.

Grievance Redress Mechanism

A Grievance Redress Mechanism (GRM) has been established for the project as outlined in the updated resettlement plan (uRP), ensuring that affected households (AHs) can voice their grievances regarding compensation, support, and resettlement This GRM operates through a four-tier system involving state agencies, starting with the Commune/Ward People's Committee, followed by the City People’s Committee, and then the Provincial People’s Committee If a complaint remains unresolved, individuals have the right to escalate the matter to court or seek assistance from the Asian Development Bank (ADB) for further resolution.

In Long Xuyen and Can Tho cities, the Grievance Redress Mechanism (GRM) was effectively communicated during the Resettlement Plan (RP) updates This mechanism was shared in meetings and included in the decisions that approved the compensation plans provided to each affected household Affected households (AHs) have the right to submit complaints regarding compensation at the City-Level Financial Departments (CLFDs) of Long Xuyen and Can Tho, or at local administrative offices within these cities.

As of this report, 16 households in Long Xuyen City have lodged complaints regarding compensation for site clearance and resettlement Their concerns focus on three main issues: the inadequate compensation rates for land and structures affecting eight households, a request from six households for more resettlement plots, and a call for additional assistance from two households.

During the monitoring period, complaints from 16 households were submitted to the Long Xuyen City Inspector for review Notably, 3 households from the previous reporting period remain unresolved, while 13 households have filed new complaints in the current period For detailed information, please refer to Appendix 3 of this report.

106 In Can Tho City, at the time of monitoring no complaints have been recorded since the compensation work has just started to be implemented

Monitoring results indicate that the 4-level Grievance Redress Mechanism (GRM) is effectively implemented, with most complaints escalated to the City Inspector despite some being resolved at the commune level Affected households report awareness of the complaint process and confirm that no fees are required to file a complaint Community consultations reveal general satisfaction among affected households regarding complaint resolutions, with some individuals withdrawing their complaints after gaining a clearer understanding of their rights from authorities.

The grievance and grievance redress process under the project adheres to the established grievance redress mechanism and the regulations outlined in the Law on Complaints and Denunciations Affected households (AHs) involved in the project can access the complaint process, ensuring that their grievances are addressed effectively All applications, documents, and appraisal results are securely maintained at the CLFD.

Income Restoration Program

The Income Restoration Program (IRP) is essential for the project, as mandated by the approved urban renewal plan (uRP) for Long Xuyen and Can Tho cities by the ADB Eligible households (HHs) for participation in the IRP include relocated HHs, those losing 10% or more of their productive land, relocated businesses, and vulnerable HHs.

110 As of December 2021, a total of 455 AHs in the two cities are eligible to the IRP as presented in the Table below

Table 11 Number of Eligible HHs to the IRP

No City/Ward/Commune Total number of eligible HHs to the

Source: CLFD of Long Xuyen and Can Tho cities

During the RP updating process, initial assessments were conducted to understand the needs and aspirations of affected households, which informed the design of income restoration programs for eligible households In Long Xuyen and Can Tho cities, a preliminary income restoration program was developed and included in the updated Resettlement Plan (uRP) This program will be revised to meet project requirements, emphasizing participant screening, extensive consultation, and a reassessment of the needs of affected households.

1 Some households have more than one criterion

As of the current monitoring period, the Integrated Resettlement Plan (IRP) remains unprepared and unapproved for affected households in both Long Xuyen city and another city In Long Xuyen, meetings to organize the IRP implementation took place in September 2021, leading to the establishment of working groups These groups are currently conducting needs assessments in the project communes and wards, with the expectation that the IRP will be finalized by the end of May 2022.

As of May 2022, Can Tho has yet to establish working groups for the preparation of the Integrated Resource Plan (IRP), leading to delays in organizational preparations and needs assessments.

The delay in the preparation of the Individual Resettlement Plan (IRP) can be attributed to the inability to conduct a survey for the needs assessment of entitled households, which was hindered by restrictions imposed during the Covid-19 pandemic.

The income restoration program (IRP) is currently falling behind in its implementation compared to compensation and site clearance efforts As of the latest monitoring, no IRP has been initiated To address this delay, the EMC advises that the PMU My Thuan collaborate with stakeholders to expedite related activities, ensuring the swift completion and execution of the IRP.

Relocation of public works

In December 2021, the Asian Development Bank (ADB) approved an addendum to the Resettlement Plan for utility relocation in Long Xuyen City Currently, the cost estimates for the utility relocation are under appraisal by the relevant authorities in Long Xuyen City It is anticipated that the city’s People’s Committee will issue a decision to approve the compensation costs for this relocation by March.

2022 It's expected to relocate utilities in June 2022

The bypass's Right-of-Way (RoW) will impact medium and low voltage transmission lines, the water supply system, and telecommunications cables, necessitating their relocation PMU My Thuan has submitted the alignment design documents to the Can Tho City CLFD to assess the extent of the required relocations for these public utilities.

The CLFD of Can Tho City has engaged utility owners and governing agencies to conduct field surveys for the relocation of utilities These entities are currently preparing design and cost estimate documents, with the addendum for the utility relocation plan expected to be approved by the end of April 2022 Compensation plans for the relocation are anticipated to receive approval in June 2022, with the actual relocation scheduled to take place in July 2022.

In Long Xuyen city, the preparation procedures for relocation and compensation related to utility impacts are nearly complete and have moved into the implementation phase Conversely, in Can Tho city, the detailed measurement survey (DMS) and the updated resettlement plan (uRP) are still in progress, with an anticipated approval for the addendum uRP concerning utility relocation expected by the end of April.

Gender and vulnerable groups

As of December 2021, a total of 70 vulnerable households (AHs) have been identified by DMS, comprising 64 households in Long Xuyen city and 6 in Can Tho city These affected households receive compensation and support for damaged land and assets, including bonuses for prompt site handover, in accordance with the approved benefits outlined in the urban Resettlement Plan (uRP).

Table 12 Number of vulnerable households

Source: CLFD of Long Xuyen and Can Tho cities

121 In Long Xuyen city, benefits for each type of household as follows:

- Poor households and policy households: 10,000,000 VND/HH

- Other vulnerable households: 5,000,000 VND/HH;

- House upgrade assistance: households with less than a category IV house shall receive additional assistance of 539,000 VND/m2

122 In Can Tho city, benefits for each type of household as follows:

- Vietnam Heroic Mother, Hero of People’s armed forces, Labor hero: 5,000,000VND/HH;

- Families of war invalids, families of martyrs (parents, spouses, children): 3,000,000VND/HH

- Families having contribution to the revolution or families of revolutionary elder: 2,000,000 VND/HH;

- Families with regular social allowances: 1,000,000 VND/HH

Poor and near-poor households that lose all residential or agricultural land will receive special financial assistance to help alleviate their poverty Eligible poor households will receive an allowance of 8,000,000 VND per household, while near-poor households will receive 4,000,000 VND per household.

- Female-headed households with dependents and elderly households who are landless and with no other means of support will get assistance of 5,000,000 VND/HH

Households will have the opportunity to participate in the Income Restoration Plan (IRP) designed in line with the project's regulations, aimed at assisting affected households in rebuilding their livelihoods and income.

124 Gender issues must be integrated in all project activities and reflected in the social action plan (SAP), which includes (i) resettlement plan; (ii) human trafficking and HIV/AIDS awareness

Some households may meet multiple criteria, including prevention measures, income restoration programs, traffic safety, labor issues, and communication plans As part of the "Interconnecting Road to National Highway No 91 and Long Xuyen City Bypass" project, it is essential to update the existing social action plan and other relevant documents that were established during the feasibility study phase.

During the preparation of the urban renewal project (uRP) and the implementation of compensation and site clearance, public consultations were conducted with representatives from the Women's Union at the commune and ward levels Survey findings indicate that, on average, over 30% of women participated in these public consultation meetings regarding compensation and site clearance.

Monitoring data indicates that most men attend public consultation meetings primarily to gather information on compensation work, as they are often the heads of affected households In critical family matters, including those related to affected assets and compensation rights, men typically have the final decision-making authority Consequently, it is essential for men to participate in these meetings to thoroughly understand the damage and the policies regarding compensation.

A recent survey reveals that, although men predominantly attend meetings, most women obtain compensation information from their spouses, indicating that couples collaboratively address key compensation matters within the household.

Household interviews reveal that women consider consultation meetings the most effective way to disseminate information and meet cultural and language needs in communication These meetings allow women to learn about compensation policies and voice their opinions directly to project staff Notably, the findings indicate that all women in affected households receive compensation information by participating in these meetings and by sharing insights from their husbands.

Gender issues will be integrated into the implementation of the Social Action Plan (SAP), which was submitted to the Asian Development Bank (ADB) in December 2021 Approval from the ADB is anticipated in April 2022.

130 Monitoring and implementation of gender issues will be undertaken under SAP by the DDIS Consultant with the support of national social gender specialist

131 At the time of monitoring, gender experts have not been recruited and mobilized So, gender issues in the project will continue to be updated in the next monitoring

Special allowances for vulnerable households have been disbursed to affected households (AHs) in line with the project’s policies However, as of the reporting date, no Income Restoration Plans (IRP) have been approved or implemented for these households in Long Xuyen and Can Tho cities It is crucial for the PMU My Thuan to expedite the recruitment and mobilization of gender experts to enhance the implementation and monitoring of gender-related issues within the project.

Re-issuance of land use right certificate for remaining

In Long Xuyen city, following land acquisition, 474 affected households (AHs) are required to update their land use right certificates (LURCs) As of the latest monitoring, 426 households have successfully modified their LURCs.

48 are in the process of adjustment

134 In Can Tho city, the compensation is only being started, so the adjustment of LURC has not yet started

135 The current state of LURC adjustment of affected households in communes and ward of Long Xuyen is shown in the table below

Table 13 Progress of adjusting LURCs

Commune No of AHs No of AHs completed of adjustment

No of AHs in the process of adjustment

Source: Source: CLFD of Long Xuyen City

The adjustment of land use right certificates (LURCs) for affected households (AHs) is being carried out in accordance with the project's policies and Vietnam's 2013 land law Importantly, this readjustment process is provided at no cost to all households involved.

Compliance levels of RP implementation

137 The table below provides a general assessment of compliance with RP implementation

Table 14 Compliance levels of RP implementation

Areas Project policies Actual Implementation Compliant assessment

Information disclosure, public consultation, participation of local people

- Information disclosure and public consultation should be conducted during project preparation and implementation

- Full disclosure of information on investment projects, design options, mitigation measures, and consultation with people’s needs related to land acquisition, compensation, resettlement, and income restoration;

- Ensure that PAPs are empowered to make decisions on issues that directly affect their lives and that they are given the opportunity to participate in project activities

- Project information has been published in all phases of the project

- Feedback of households during the consultations are collected to design compensation, support, resettlement, and income restoration plans

- AHs have been informed of the land acquisition and DMS plans before the DMS starts

- The compensation plan is publicly disclosed and sent to each household

Complied Continue to carry out information disclosure and public consultation in accordance with the project’s regulations

- A Detailed Measurement Survey (DMS) needs to be done based on detailed engineering design (DED);

- Before conducting the DMS, it is necessary to inform the affected households about the DMS schedule

- Establish a database of AHs based on DMS results;

- Final DMS results need to be confirmed by AHs;

- Affected households are informed in advance and are entitled to participate in the DMS process

- Affected households agree and confirm the DMS results in writing

- A DMS database on AHs has been established

- The DMS in Long Xuyen and Can Tho citis is almost completed

- The replacement cost survey, which will serve as the basis for calculating the compensation rate for affected land and assets, must be conducted by an independent unit with experience

- The replacement cost survey was conducted by an independent unit

- The project's compensation price is the approved replacement cost, which is acceptable to the majority of households

Areas Project policies Actual Implementation Compliant assessment

- Before starting construction, compensation, and support must be paid to affected households;

- Copies will also be provided to the Project Supervision Consultant and the EMC for monitoring and reporting

- Compensation and support were provided to AHs prior to the construction of the work

- Compensation plans of some households in Long Xuyen ci ty are being prepared and the payment will be made in May 2022

- There are still 21 affected households in Can Tho city that have not been paid compensation yet

Being complied Long Xuyen and Can

Tho CLFDs need to speed up the procedure of payment of compensation for the remaining households

Affected residential land, houses, and structures will be compensated at replacement cost, ensuring fair value for displaced assets Additionally, transport allowances will be provided based on the type and size of the house To support those affected during the transition, a cash subsistence allowance will also be offered.

HH during the period of transition while establishing a new house:

- Fully affected and relocated HH: HH will be provided with cash assistance equivalent to 30kg of rice for each household member for a period of 6 months;

Households with partially affected homes that are not relocated will receive cash assistance equivalent to 30kg of rice per household member for three months Rental assistance will be calculated from the date the land user hands over the land until three months after receiving a new plot If the income and livelihoods of affected households are impacted due to relocation, they have the right to participate in the Income Restoration Program (IRP) Compensation for residential land, houses, structures, and other affected assets will be provided at replacement cost, along with a transport allowance based on the type and size of the house, and a cash subsistence allowance to support affected households.

HH during the period of transition while establishing a new house:

- Fully affected and relocated HH: HH will be provided with cash assistance equivalent to 30kg of rice for each household member for a period of 6 months;

Households with partially affected homes that have not been relocated will receive cash assistance equivalent to 30 kg of rice per household member for three months Additionally, rental assistance will be calculated from the date the land user hands over the land until three months after they receive a new plot in the resettlement site.

- d/ IRP is not implemented for AHs

- e/ The resettled households in Long Xuyen and Can Tho cities have not been allocated residential land in the resettlement area

Being complied -CLFDs of Long Xuyen and Can Tho cities should speed up the completion of administrative procedures to soon hand over resettlement land to displaced households

-My Thuan PMU needs to work closely with the DDIS to accelerate the preparation of the IRP, as well as its implementation

Areas Project policies Actual Implementation Compliant assessment

Losing production land significantly impacts income and livelihoods, necessitating cash compensation at the replacement cost for affected land and assets Additionally, households and individuals engaged in agricultural production are entitled to livelihood stabilization allowances to support their transition and maintain economic stability.

Households experiencing a loss of 10% to less than 30% of their total agricultural landholding are eligible for cash assistance equivalent to 30 kg of rice per household member This support is provided within three months if relocation is not necessary, and within six months if it is For households that must relocate to areas with challenging or extremely disadvantaged socio-economic conditions, assistance may extend up to a maximum of 12 months.

Households experiencing a loss of 30% to 70% of their total agricultural landholding are eligible for cash assistance equivalent to 30 kg of rice per household member This support is provided for up to 6 months if relocation is not required, and for up to 12 months if relocation is necessary In cases where affected households must move to areas with challenging or extremely disadvantaged socio-economic conditions, assistance may be extended for a maximum of 24 months.

Households affected by the loss of agricultural landholding will receive cash assistance equivalent to 30 kg of rice per household member for up to 12 months without relocation, or 24 months if relocation is required For those moving to areas with challenging socio-economic conditions, assistance may extend up to 36 months Additionally, households and individuals engaged in agricultural production are eligible for job transition allowances, which include cash compensation at the replacement cost for affected land and assets, as well as livelihood stabilization allowances to support their economic recovery.

Households experiencing a loss of 10% to less than 30% of their total agricultural landholding will receive cash assistance equivalent to 30 kg of rice per household member This support will be provided within three months if relocation is not necessary, and within six months if relocation is required In cases where affected households must move to areas with challenging socio-economic conditions or extremely disadvantaged circumstances, the maximum assistance duration will extend to 12 months.

Households experiencing a loss of 30% to less than 70% of their total agricultural landholding will receive cash assistance equivalent to 30 kg of rice per household member This support will be provided for up to 6 months if relocation is not required, and up to 12 months if relocation is necessary In cases where affected households must move to areas with challenging or extremely disadvantaged socio-economic conditions, assistance may extend to a maximum of 24 months.

Households affected by the loss of 70 agricultural landholdings will receive cash assistance equivalent to 30 kg of rice per household member for up to 12 months if relocation is not required, and for up to 24 months if relocation is necessary In cases where affected households must move to areas with challenging or extremely disadvantaged socio-economic conditions, the maximum assistance period will extend to 36 months.

My Thuan PMU must collaborate effectively with DDIS and CLFDs in Long Xuyen and Can Tho cities to expedite the preparation and implementation of the IRP.

Areas Project policies Actual Implementation Compliant assessment

Proposed solutions include monetary support ranging from 1.5 to 3 times the price of agricultural land, as determined by the PPC, for households affected by displacement, with the supported area not exceeding the designated agricultural land quota Additionally, members of these households are entitled to participate in an income restoration program (IRP) and receive cash allowances for job transitions and creation, specifically for those directly involved in agricultural production.

- d/ IRP is not implemented for the AHs Allowance for vulnerable households a/ Special allowance;

Vulnerable households are eligible for cash allowances to enhance their social and economic conditions, as outlined in the uRP Additionally, they can receive compensation and support for damaged land and assets, along with bonuses for the prompt handover of the site Furthermore, assistance for house upgrades is also provided to ensure improved living conditions.

- Participate in the project's income restoration program a/ Special allowance;

Vulnerable households affected by land and asset damage are entitled to compensation and support, including bonuses for prompt site handover Additionally, they receive a special cash allowance aimed at enhancing their social and economic conditions, as outlined in the urban Resettlement Plan (uRP) Furthermore, assistance for house upgrades is also provided to help improve living standards.

- IRP is not implemented for the AHs

My Thuan PMU must collaborate effectively with DDIS and CLFDs in Long Xuyen and Can Tho cities to expedite the preparation and implementation of the IRP.

Gender issues - Ensure gender mainstreaming in all project activities by preparing separate plans, programs, and documents;

- Full disclosure and consultation with women; encourage women to give opinions and participate in the project implementation process;

- Private consultations with women's groups on household requirements in upgrading the IRP process and ensuring female-headed households' involvement in the IRP

- Implement gender issues under SAP

- The consultation meetings were attended by representatives of the commune/ward Women's Union The percentage of women attending meetings accounted for 30% or more

- Information on compensation and resettlement is shared with the women in the household

- Female-headed households are not currently participating in IRP because the program has not been updated yet

Obstructions and pending issues in RP implementation

138 Table below provides the main pending issues

Nature of issues Status of issues

Households that have not received compensation

As of December 2021, in Long Xuyen city there are 14 households that have not yet been paid compensation: Including 10 AHs under the section road and

04 AHs belonging to relocation of utilities In Can Tho city, there are

21 households that have not yet been paid compensation

For the households in Long Xuyen city, the CFLD is working with stakeholders to finalize compensation payment plans and procedures It is expected to be completed in May 2022

For the households in Long Xuyen city, he CFLD is finalizing compensation payment plans, also working with stakeholders and

My Thuan PMU to ensure the allocation of funds for compensation It is expected to be completed in May 2022

The IRP for affected households in both cities has not yet been approved and implemented

Although the compensation payment is almost completed in Long Xuyen City, the income restoration programs have not been implemented due to uIRP preparation not yet completed

In Long Xuyen city, meetings have been conducted to discuss the organization of the IRP implementation, leading to the establishment of working groups These groups are currently assessing needs within the project communes and wards, with the goal of finalizing the IRP by the end of May 2022.

In Can Tho city, working groups is expected to establish in May 2022 to start working

Delay in allocating the land plots in resettlement site to displaced households in Long

Although, the resettlement site is completed and all infrastructures are in place But, the procedures for land handover between the parties have not been completed yet

The CLFD of Long Xuyen City, in collaboration with DONRE, is recommending that the Provincial People's Committee issue a decision regarding land acquisition for the resettlement site (RS) and allocate resettlement areas for the Long Xuyen bypass project Once the process is finalized, boundary markers will be installed to delineate plots, with the expectation of allocating plots to relocated households by May 2022.

There are 16 households with complaints about compensation, site clearance, and resettlement in Long Xuyen City that have not been resolved

The Long Xuyen CLFD is working with the Long Xuyen City Inspector to solve these issues.

Overall assessment of the satisfaction of affected households

Public consultations and interviews conducted by EMC revealed unanimous support for the project among stakeholders and affected households in the project wards and communes All participants recognized the importance and benefits of successfully completing the project.

“Interconnecting Road to National Highway No.91 and Long Xuyen City Bypass.” This is a long- awaited project, and everyone expects the subproject to be built and put into operation soon

A majority of affected individuals express satisfaction with the land acquisition and compensation processes Long Xuyen CLFD, in partnership with Commune and Ward People’s Committees, effectively executed all necessary activities, including inventory notification, policy consultation, and the disclosure of draft plans leading to compensation payments.

A recent survey assessing the satisfaction levels of 114 Affected Households (AHs) regarding compensation revealed that 41.2% of respondents were very satisfied, while another 41.2% expressed general satisfaction with the compensation and site clearance activities Additionally, 18% deemed the results acceptable However, four households reported dissatisfaction, citing concerns over the appropriateness of the compensation unit price The detailed findings of this satisfaction survey are presented in the table below.

Table 16 Satisfaction level of affected households

No Satisfaction level Number of households Percentage

Source: Third External Monitoring survey

Representatives from the local People's Committees and affected households expressed that the project's completion will enhance infrastructure, catering to the increasing traffic demands for agricultural and urban development, ultimately improving the standard of living for residents This has led to strong consensus among stakeholders involved in land acquisition, compensation, and resettlement processes Additionally, findings from an independent EMC survey and thorough consultations indicate that the construction of the route section has significantly boosted real estate values for households and residential communities.

Pending Issues of Components 1, 2 and 3 under the Central Mekong Delta Region

The Central Mekong Delta Connectivity Project (CMDRCP) faces two key issues: the site clearance of intersection cores and the relocation of the 220 kV power line These concerns have been incorporated into two new projects aimed at addressing compensation, site clearance, and implementation monitoring Both the government and the Ministry of Transportation have approved these initiatives, which outline investment policies and capital plans; however, the timeline for implementation remains undefined Consequently, there is currently no investment or construction of technical infrastructure at the intersection cores, nor is there progress on the relocation of the 220 kV power lines.

EMC's recent assessment indicates that residents continue to access agricultural land and cultivate crops via existing roads, with no adverse effects reported Households remain engaged in farming activities in these areas, ensuring that this issue will not be included in the upcoming monitoring report.

CONCLUSION AND RECOMMENDATION

Conclusions

Compensation and support efforts in Long Xuyen City are nearing completion, while Can Tho City has initiated compensation payments and is currently in the process of land handover The progress of these activities is evaluated as aligning well with the project's construction timeline.

Relocation households in both cities are still awaiting plots of land in resettlement areas, and income restoration programs have yet to be initiated There is a notable delay in the execution of resettlement arrangements and income restoration program implementation, particularly in Long Xuyen, despite the completion of land acquisition and compensation processes.

The updated addendum for the resettlement plan regarding the relocation of utilities in both cities is nearing completion The CFLDs are currently developing compensation plans to facilitate the relocation process and ensure that affected households receive appropriate compensation.

The SAP project includes designated activities aimed at promoting gender strategy; however, these initiatives have yet to be put into practice Additionally, the recruitment and mobilization of gender experts for the project remains incomplete.

In Long Xuyen city, 16 households have lodged complaints regarding compensation for site clearance and resettlement These issues have been referred to the Long Xuyen City Inspector for evaluation The CFLD of Long Xuyen city is urged to enhance efforts to achieve a final resolution for these complaints.

The resettlement plan's implementation in both cities aligns with project provisions, ensuring that support for severely affected and vulnerable households is adequately addressed in the compensation plan Payments have been disbursed to these households, resulting in a high level of satisfaction among surveyed residents regarding the compensation and resettlement assistance There is a collective hope among them for the prompt completion of the project.

Recommendation and action plan

During the monitoring phase, key recommendations are outlined in the table below, detailing the responsible agency for implementation and the corresponding timelines for each action.

Table 17 Recommendations and implementation plan

No Pending issues Recommendations Implementing

AHs who have been approved for the compensation plans

My Thuan PMU must collaborate with relevant stakeholders to expedite the allocation of land plots in RS to affected households (AHs) and finalize the compensation payment procedures for the remaining households.

My Thuan PMU, CLFDs of Long Xuyen and Can Tho cities

No Pending issues Recommendations Implementing

2 The IRP for affected households in both cities has not yet been approved and implemented

DDIS and My Thuan PMU should coordinate closely with stakeholders in Long Xuyen and Can Tho cities to speed up the completing of IRP

DDIS, My Than PMU, and CLDFs in Long Xuyen and Can Tho

3 Delay in allocating the land plots in resettlement site to displaced households in Long

The CLFD of Long Xuyen city and DONRE should urge the completion of procedures for handing over splots in resettlement site to displaced households

An Giang DONRE and Long Xuyen CLFD

AHs in Long Xuyen city

The Long Xuyen CLFD ishould work closely with the Long Xuyen City Inspector to solve these issues and ensure to provide fully complaint settlement results to households

CLFD and Inspector Long Xuyen City

5 Approval of the compensation plans for 6 remaining households

My Thuan PMU should work with related parties to complete the procedures for approval and payment of compensation for the remaining households

My Thuan PMU, CLFDs of Long Xuyen and Can Tho cities

6 Relocation of the utilities My Thuan PMU should work with related parties to complete the relocation of utilities

My Thuan PMU, CLFD of

The third external monitoring program

1 Working with PMU My Thuan and DDIS

Working with LFDCs of Long Xuyen city and the wards of My

Thanh, My Thoi, My Quy, My Phuoc, My Hoa, My Khanh,

Binh Khanh and Binh Duc Survey of questionnaires and interviews with households

Working with LFDCs of Can Tho city and the wards of Vinh

Trinh, Thoi Thuan Survey of questionnaires and interviews with households

Field survey of construction works, resettlement areas and work with construction supervision consultants, construction contractors

Data analyzing, entering and processing survey questionairs at the field 21/03 -24/03/2022

6 Developing the third independent monitoring report 25/03 -31/03/2022

Survey Questionnaires

1 Household head 2 Husband/Wife 3 Father/Mother 4 Children/Grandchildren 5 Others

A6 How many people do you have in your family (only those living in the same house)

Relation ship with househo lder

5 Ethnic Minority 6 Main job 7 Education level

If the head of household and the respondent are 1 person, only 1 respondent's information is required

If the head of household and the respondent are different, information should be obtained from both

1=House hold head 2=Husba nd/Wife 3her/

1= Agriculture 2= Officials and civil servants

3= Trading/Service 4= Business owners 5= Worker

6= Retirement 7= Housewife 8= Unemployment (of working age) 9= Pupil, Student

1= Illiteracy 2= Primary school 3= Secondary school 4= High school 5= Vocational training/College 6= University or post-graduate 7= Not yet of school age

A7 Which of the following types of affected households are your family?

Households losing 10% or more of productive land/ income generating assets/ total income

Households losing less than 10% of productive land/income generating assets/total income

2 Households having to relocate 5 Households affected with assets, not land acquisition

3 Households affected on business 6 Others (specify):

A8 Which of the following categories does your family belong to?

1 Poor households (having poor certificate) 5 Household head is disabled person

2 Near poor households 6 Households with elderly people without support as the householder (landless and no other source of livelihood)

3 Female-headed households with dependents (have small children, husband unable to work, elderly, disabled people)

4 Households with meritorious services to the revolution (war invalids, martyrs, revolutionary veterans, meritorious services to the country, heroic mother of Vietnam)

9 Not belong to the above

B PUBLIC CONSULTATION AND INFORMATION DISCLOSURE

B1 Do you know any information about the Project?

B2 Where did you get information about the project?

1 PIBs distributed by project’s officers

B3 What information do you know?

2 Quantity and value of affected assets

5 Plan to carry out Inventory of losses

B4 Do you fully participate in the consultation meetings on the project?

B5 Do you fully understand the policies and entitlements you are entitled?

B6 Are you satisfied with the process of information disclosure and public consultation of the project?

C1 Have you been notified in advance of the date of DMS of affected assets?

C2 Does anyone in your family participate in the DMS process?

C3 Does your family sign the minutes of DMS?

C4 Do you keep a copy of the record of DMS of affected assets?

C5 Are you satisfied with the results of the DMS of assets?

D1 Have you been distributed/or disseminated the detailed compensation plan for your comments?

1 Yes 2 No 3 Do not remember

D2 Have you been given or kept a spreadsheet detailing your compensation amount?

1 Yes 2 No 3 Do not remember

D3 Has your family received compensation/support?

D4 When did your family receive compensation/support?

1 Before construction 2 During construction 3 After construction 4 Do not remember

D5 How do you think about the compensation rate at the time of compensation?

Close to the market price

A little lower than the market price

Much lower than the market price

1 Compensation rate for residential land

2 Compensation rate for agricultural land

3 Compensation rate for housing/structures

4 Compensation rate for trees and crops

D6 Are you satisfied with the compensation/support rate?

1 Completely satisfied 2 Somewhat satisfied 3 Unsatisfied

If not, specify your reasons: ………

D7 Are you satisfied with the process, time and place of compensation payment?

1 Completely satisfied 2 Somewhat satisfied 3 Unsatisfied

D8 Has you handed over the site to the project yet?

D9 Is the compensation/support amount enough for your family to restore your affected assets and/or income at the time of compensation?

1 A bit left over 2 Just enough 3 Missing a little 4 Missing much 5 Unreasonable (If missing, specify the reason):

E1.Has your family been consulted about the selection of resettlement options/location?

E2 Which resettlement option has your family chosen?

1 Rebuild the house on the remaining land

2 Receive money and resettle yourself to another place

3 Receive and move to the resettlement area

E3 Has your family received resettlement land yet?

E4 Does your family have any difficulties when moving to a new place?

If yes, what is the difficulty?:

E5 Is the compensation/support amount enough for your family to rebuild a new house with the same structure as the old house?

1 Enough and a bit left over 2 Just enough 3 Missing a little 4 Missing much

E6 How do you rate the living conditions in the new place compared to the old one?

No Living conditions at the new place

Comparison to the old one

1 Housing conditions/conveniences of the new house

7 Conditions of production, business and employment

11 General living conditions at the new place of residence

E7 Your opinion or suggestions for better resettlement?

F1 When the land is acquired, does any member of the family lose their job?

F2 Has your family been surveyed/consulted about the need to participate in the income restoration program?

F3 Does your family participate in an income restoration program?

If not, specify the reasons: ………

F4 Has your family participated in any activities of the income restoration program?

Participation of affected households (Number each activity accordingly)

1= Participating/Receiving support 2= Being invited but didn't participate 3= Not introduced and not invited to participate

4= Don't know about the program

1 Support and training in cultivation techniques

2 Support and training in livestock/aquaculture techniques

3 Vocational training / non-agricultural vocational training classes

4 Support for preferential credit loans for production/business

6 Job creation in the country

7 Job creation abroad/labor export

Summary of specific activities participated:

F5 How would you rate the effectiveness of the income restoration program?

F6 How do you rate your standard of living compared to before site clearance?

D5 Your opinion or suggestion to make the income restoration program better?

G1 In your family, who participates in public consultation meetings?

1 Husband 2 Wife 3 Both 4 Another person 5 No one

G2 In your family, who participates in the DMS process?

1 Husband 2 Wife 3 Both 4 Another person 5 No one

G3 In your family, who signs and receives compensation?

1 Husband 2 Wife 3 Both 4 Another person 5 No one

G4 In your family, who manages the compensation money?

1 Husband 2 Wife 3 Both 4 Another person 5 No one

G5 In your family, who decides the use of compensation money?

1 Husband 2 Wife 3 Both 4 Another person 5 No one

G6 In your family, who decides the selection of resettlement options?

1 Husband 2 Wife 3 Both 4 Another person 5 No one

G7 In your family, who decides whether to receive or not to receive compensation?

1 Husband 2 Wife 3 Both 4 Another person 5 No one

G8 In your family, who decides to participate in income restoration program activities?

1 Husband 2 Wife 3 Both 4 Another person 5 No one

G9 Does the wife or woman in your family have a clear understanding of the amount of property damaged and the compensation value of the family?

1 Yes 2 No, specify the reason:

G10 Does the wife or woman in your family know well about the project’s compensation policy?

1 Yes 2 No, specify the reason:

H1 Has your family been informed about the complaint and redress mechanism?

1 Yes 2 Not, Specify the reason: ………

H2 Do you know where to file or report complaints when needed?

H3 Does your family have any questions/or complaints related to compensation and site clearance?

1 Yes ( Move to G4 ) 2 No ( Move to I1 )

H4 How does your family make a complaint?

1 Direct verbal complaints 2 Submit a complaint

H5 Which of the following issues/contents has your family complained about? (Interviewer needs to explain clearly)

1 No public consultation, no information disclosure

6 Site clearance before paying full compensation/support

2 Insufficient damage inventory 7 Inappropriate resettlement arrangements

3 The compensation rate for land is lower than the market price

8 Compensation is not fair compared to other households

4 The compensation rate for asset is lower than the market value

9 Compensation/support value is not enough to build a new house

5 Inadequate compensation policy 10 Compensation/support value is not enough to restore life

More detailed explanation of the complaint: ………

H6 Where did your family submit the complaint?

1 Head of street quarter/hamlet

2 People’s Committee of Commune/Ward

4 Compensation Council/ Land Fund Development

6 People’s Committee of Province/City

H7 Has your family's complaint been resolved?

H8 If resolved, how long does it take from complaint to resolution?

1 Below one month 2 1-3 months 3 3- 6 months 4 6-12 months 5 Over one year

If not resolved, please specify the reason: ………

H9 Is your family satisfied with the outcome of the complaint settlement?

If not, please specify the reason: ………

I1 Up to now, in general, are you satisfied with the compensation, site clearance and resettlement arrangements of the project?

I2 How do you rate the impact of the local project implementation/construction on your family's life?

I3 How would you rate your satisfaction with the compensation, support and resettlement of the project according to the following contents?

I4 Do you have any comments/recommendations for the project?

Satisfaction level of affected households (Mark X in the corresponding box)

1 Information disclosure and public consultation

3 Compensation rate for residential land

4 Compensation rate for agricultural land

5 Compensation rate for house/structures

6 Apply policies and develop compensation and support plans

7 Payment of compensation and support

8 Resettlement arrangement for affected households

10 Support for livelihood and income restoration

11 The coordination between the parties in the implementation of the project

12 Supervision of compensation, support and resettlement

13 Time and procedures for compensation, support for site clearance and resettlement

14 General implementation of compensation, support and resettlement

In-depth interview guideline

IN-DEPTH INTERVIEW FOR STAFF

This questionnaire is designed solely for navigational purposes, allowing the Consultant to adapt by formulating new questions as necessary during the interview process Additionally, the sequence of questions may be adjusted if such changes are logical and do not disrupt the overall information gathering.

▪ Current positions/How long are the positions held?

II The basic content to interview:

▪ What is the common form? (Meetings, loudspeakers, leaflets, posters, banners )

▪ The intensity of information dissemination?

▪ When is the time to disseminate information?

▪ What do people think about information dissemination? (Clear, transparent, easy to understand )

▪ Percentage of the people who are aware of this project (including compensation, resettlement policies, rights and obligations of affected households, land use plan/planning, etc.)

▪ What are the participants of meetings with people?

▪ Percentage of ethnic minority and poor households participating

▪ What percentage of the people participate in village meetings compared to the total population in the village and the ratio of men/women?

▪ How is the participation of the people like? What problems do they often focus on?

▪ Where is the meeting place for people?

▪ Attitudes of the people in meetings?

▪ Frequently asked questions in the people attending the meetings?

▪ Who is the person who answers questions for people in the meetings?

▪ How satisfied are the people with the answers?

▪ Participants in the measurement inventory?

▪ Tools used in measurement inventory?

▪ Signing in the tally record?

▪ How is the compensation for resettlement done?

▪ Time, progress of paying compensation?

▪ What are the problems in implementing compensation and resettlement? Solution?

▪ How satisfied are people with the compensation?

▪ How is compensation price applied?

▪ What training courses have been organized?

▪ What are the contents of these training courses?

▪ How many days do the training courses usually last?

▪ Number of the people participating in the training courses

▪ Is the training content based on common opinions and is it appropriate for the current situation?

▪ What is your assessment of such training classes?

▪ The importance and significance of those training classes?

▪ What are the impact of vocational training on people's economic life in the future?

▪ What are the common people's questions and complaints focused on?

▪ What are the people's feedbacks on complaints?

▪ The coordination of the concerned agencies, functional departments and officials and local people (the coordination of the departments such as: clearance compensation board, PMU staff)

7 Good experiences in the performance process

Thank you for your cooperation !

Grievance Situation and Redress as of December 2021

CP Payment Grievance receiving agency Content of grievance Grievance resolving status up to

Le Thi Truc Phuong Done Done Inspector of

Requested to be supported for life stabilization for 6 people and to be considered to buy one plot in RS

Waiting to hold a meeting of the departments to consider this case

Le Thi Hong Tham Done Done Inspector of

Requested to keep the different allowance for the value of the minimum resettlement plot

Waiting to hold a meeting of the departments to consider this case

Nguyen Van Minh and Pham Thi Tuyet Done Done Inspector of

Requested to increase compensation rate for residential land from 1,933,000 VND/m2 to 3,500,000 VND/m2

Waiting to hold a meeting of the departments to consider this case

Le Thị Le Done Done Inspector of

Requested to increase the compensation rate for house (4,500,000 VND/m2) and to be considered to buy one plot in RS

Waiting to hold a meeting of the departments to consider this case

Nguyen Ngoc Minh Done Done Inspector of

Long Xuyen City Requested to be considered to buy one plot in RS It is waiting to discuss with this HH

Tran Thi My Trang Done Done Inspector of

Requested to increase the compensation rate for perennial land (4,000,000 VND/m2) or additional allowance to build a new house

It is waiting to discuss with this HH

Trinh Thi Hue Done Done Inspector of

Requested to increase the compesation rate for perennial land (4,000,000 VND/m2) or additional allowance to build a new house

It is waiting to discuss with this HH

Nguyen Van Man Done Done Inspector of

Long Xuyen City Requested to be considered to buy one plot in RS It is waiting to discuss with this HH

Lung Done Done Inspector of

Requested to increase the compesation rate for land and tree It is waiting to discuss with this HH

Hong Done Done Inspector of

Requested to increase the compesation rate for house, land and additional allowance with amount of

It is waiting to discuss with this HH

Loan Done Done Inspector of

Additional compensation for the wall and roof of the pigsty; support for job change and life stabilization It is waiting to discuss with this HH

Nguyen Van Nam and Le Au Nhu

Long Xuyen City Requested to compensate for land of ditch Waiting to hold a meeting of the departments to consider this case

Vo Truong Linh Done Done Inspector of

Compensate for electricity meter, water meter, Internet, support for leveling cost for an area of 148.3 m2 It is considered by CLFD

Tran Minh Tuan Done Done Inspector of

Compensate for land without LURC (90 m2), increase compensation rate for perennial land and embankment (60,000,000 VND); to be allocated one plot in RS

Waiting to hold a meeting of the departments to consider this case

(representative) Done Done Inspector of

Long Xuyen City Requested to be considered to buy one plot in RS Waiting to hold a meeting of the departments to consider this case

List of Surveyed Households

No Full name Ward/Commune Ethnic Gender

1 Nguyễn Thị Thanh Trúc My Thanh Kinh Female

2 Trần Ngọc Phương My Thanh Kinh Female

3 Nguyễn Văn Tá My Thanh Kinh Male

4 Nguyễn Văn Thiết My Thanh Kinh Male

5 Nguyễn Văn Thúc Em My Thanh Kinh Male

6 Trần Anh Dũng My Thanh Kinh Male

7 Phùng Thinh Được My Thanh Kinh Male

8 Nguyễn Văn Muối My Thanh Kinh Male

9 Mai Phú Toàn My Thanh Kinh Male

10 Nguyễn Thị Tư My Thanh Kinh Female

11 Lâm Tùng Cương My Thanh Kinh Male

12 Lâm Phước Hùng My Thanh Kinh Male

13 Trần Ngọc Phường My Thanh Kinh Male

14 Trần Văn Luận My Thanh Kinh Male

15 Võ Văn Sơn My Thanh Kinh Male

16 Nguyễn Thanh Liêm My Thoi Kinh Male

17 Huỳnh Văn Tài My Thoi Kinh Male

18 Hồ Tấn Phú My Thoi Kinh Male

19 Nguyễn Văn Lức My Thoi Kinh Male

20 Trần Thị Mỹ Hạnh My Thoi Kinh Male

21 Nguyễn Văn Bình My Thoi Kinh Male

22 Phạm Chí Hiền My Thoi Kinh Female

23 Huỳnh Hữu Hiền My Thoi Kinh Male

24 Nguyễn Quốc Khánh My Thoi Kinh Male

25 Lê Thị Mến My Thoi Kinh Female

26 Cù Quang Hồng My Thoi Kinh Male

27 Nguyễn văn Chí My Thoi Kinh Male

28 Lê Thị Mến My Thoi Kinh Female

29 Lê Văn Linh My Thoi Kinh Male

30 Lê Thị Mến My Thoi Kinh Female

31 Trần Nguyên My Quy Kinh Male

32 Phạm Phú Huân My Quy Kinh Male

33 Nguyện Thanh Sử My Quy Kinh Male

34 Lê Thị Cẩm Duyên My Quy Kinh Female

35 Lê Thị Trúc Phương My Quy Kinh Female

36 Lê Thị Hồng Thắm My Quy Kinh Female

37 Trần Bửu Châu My Quy Kinh Male

No Full name Ward/Commune Ethnic Gender

38 Trần Thái Châu My Quy Kinh Male

39 Dương Thị Minh Hiếu My Quy Kinh Female

40 Đoàn Văn Cường My Quy Kinh Male

41 Đỗ Thị Tuyết My Phuoc Kinh Female

42 Nguyễn Thành Cưng My Phuoc Kinh Male

43 Châu Thị Minh Hiếu My Phuoc Kinh Female

44 Nguyễn Quốc Việt My Phuoc Kinh Male

45 Dương Văn Bé Út My Phuoc Kinh Male

46 Nguyễn Văn Bé Ba My Phuoc Kinh Male

47 Nguyễn Tấn Bình My Phuoc Kinh Male

48 Phan Thị Tráng My Hoa Kinh Female

49 Nguyễn Văn Lũy My Hoa Kinh Male

50 Lê Văn Lĩnh My Hoa Kinh Male

51 Đặng Thị Tám My Hoa Kinh Female

52 Huỳnh Thị Bạch My Hoa Kinh Female

53 Trương Văn Bằng My Hoa Kinh Male

54 Đỗ Ngọc Trường My Hoa Kinh Female

55 Phạm Thị Cẩm Thi My Hoa Kinh Female

56 Hàng Thị Phụng My Hoa Kinh Female

57 Nguyễn Thị Thủy My Hoa Kinh Female

58 Trần Quang Trường My Hoa Kinh Male

59 Nguyễn Thị Tuyết Trinh My Hoa Kinh Female

60 Nguyễn Cẩm Thúy My Hoa Kinh Female

61 Đặng Văn Bẹ Em My Hoa Kinh Male

62 Lê Thành Tâm My Hoa Kinh Male

63 Hồ Văn Ri My Khanh Kinh Male

64 Lê Thị Tới My Khanh Kinh Female

65 Phan Văn Thao My Khanh Kinh Male

66 TRương THị Nói My Khanh Kinh Female

67 Tống Văn Thang My Khanh Kinh Male

68 Trần Minh Tuấn My Khanh Kinh Male

69 Ngô Duy Khang Binh Khanh Kinh Male

70 Lý Ngọc Mỹ Binh Khanh Kinh Male

71 Nguyễn Hữu Nết Binh Khanh Kinh Male

72 Nguyễn Văn Búa Binh Khanh Kinh Male

73 Nguyễn Công Hầu Binh Khanh Kinh Male

74 Nguyễn Mười Binh Khanh Kinh Male

75 Ngô Duy Khang Binh Khanh Kinh Male

76 Hồ Đức Hậu Binh Khanh Kinh Male

77 Lê Văn Minh Binh Khanh Kinh Male

No Full name Ward/Commune Ethnic Gender

78 Nguyễn Thị Lược Binh Khanh Kinh Female

79 Nguyễn Lệ Phi Binh Khanh Kinh Male

80 Lý Thành Nhiên Binh Khanh Kinh Male

81 Nguyễn Thi Thúy Liễu Binh Khanh Kinh Female

82 Lương Nhật Thi Binh Khanh Kinh Female

83 Nguyễn Thanh Vũ Binh Khanh Kinh Female

84 Lâm Thị Mỹ Hạnh Binh Khanh Kinh Female

85 Nguyễn Văn Bình Binh Khanh Kinh Male

86 Nguyễn Ngọc Giàu Binh Duc Kinh Male

87 Lương Ngọc Hân Binh Duc Kinh Male

88 Nguyễn Văn Tam Binh Duc Kinh Male

89 Nguyễn Văn Tài Binh Duc Kinh Male

90 Lê Phước Nhanh Binh Duc Kinh Male

91 Le Van Kiem Binh Duc Kinh Male

92 Nguyen Thi Bich Hanh Binh Duc Kinh Female

93 Nguyen Minh Luan Binh Duc Kinh Male

94 Nguyen Dinh Luyen Binh Duc Kinh Male

95 Phố Văn Thanh Binh Duc Kinh Male

96 Hồ Ngọc Chuẩn Binh Duc Kinh Male

97 Lê Văn Thưởng Binh Duc Kinh Male

98 Thái Trí Tính Binh Duc Kinh Male

99 Đinh Anh Tuấn Binh Duc Kinh Male

100 Nguyễn Văn Kháng Binh Duc Kinh Male

101 Ngô Văn Minh Vĩnh Trinh Kinh Male

102 Đoàn Minh Kha Vĩnh Trinh Kinh Male

103 Lương Ngọc Đức Vĩnh Trinh Kinh Male

104 Nguyễn Thị Danh Vinh Trinh Kinh Female

105 Mai Thị Xuân Phương Vinh Trinh Kinh Female

106 Nguyễn Thị Hiền Vinh Trinh Kinh Female

107 Nguyễn Văn Vinh Thoi Thuan Kinh Male

108 Nguyễn Văn Chọn Thoi Thuan Kinh Male

109 Nguyễn Thị Ngọc Quý Thoi Thuan Kinh Female

110 Đặng Thị Trang Thoi Thuan Kinh Female

111 Đặng Văn Sơn Thoi Thuan Kinh Male

112 Đặng Văn Hòa Thoi Thuan Kinh Male

113 Nguyễn Thị Muội Thoi Thuan Kinh Female

114 Ngô Thị Lệ Thu Thoi Thuan Kinh Female

Minutes of consultation meeting

MINUTES OF COMMUNITY CONSULTATION MEETING

Policy on social safety, compensation and support for resettlement

Name of project: Central Mekong Delta Region Connectivity Project - Component 4: The interconnecting road to NH91 and Long Xuyen City Bypass

Commune/ward: Binh Duc, Province/city: Long Xuyen

1 Mr Nguyen Quoc Tuan : Vice president of the CPC

2 Mrs Nguyen Thi Bich Hanh : Chairman Women Union commune

3 Mr Nguyen Van Luan : Land officials CPC

4 Mr Huynh Ngoc Bai : Office staff CPC

5 Mrs Nguyen Thi Phi Hong : Street-block leader Binh Duc 4

6 Mr Nguyen Tien Dung : Consulting group leader

7 Mr.Bui Ngoc Ha : Project support officer

8 And… person on behalf of affected household (The list of attendees is attached)

1 Scope and impacts on land acquisition and resettlement

2 Progress and process of compensation, site clearance and resettlement and income restoration

3 Compensation policy, compensation unit price, benefits of affected households

5 Opinions of Affected people and related parties

3.1 Mr Ho Van Thanh - Affected household in Street-block Binh Duc 4 :

The family received 5 plots of land in the project's resettlement area What is the plan to receive the resettlement area? How much does the family have to pay?

3.2 Mr Đinh Võ Minh Thắng - Affected household in Street-block Binh Duc 4:

- We don't know how much ground is in the resettlement area? Looking forward to receiving the foundation in the resettlement area soon

- The implementation of land clearance compensation complies with the policy framework of the donor and the Vietnamese government The compensation unit price is close to the market price

• Households and community representatives agreed on the above content

• Looking forward to receiving a plot of land in the resettlement area soon

• There are currently no complaints or appeals Agree to support the project

• The project has a great positive impact on the local socio-economic development

The meeting ends on 10 th March 2022

MINUTES OF COMMUNITY CONSULTATION MEETING

Policy on social safety, compensation and support for resettlement

Name of project: Central Mekong Delta Region Connectivity Project - Component 4: The interconnecting road to NH91 and Long Xuyen City Bypass

Commune/ward: Commune Binh Khanh, District Long Xuyen, Province/city Long Xuyen

1 Mrs Nguyen Thi Yen Oanh : Vice president of the CPC

2 Mrs Nguyen Thi Thuy Lieu : Chairman Women Union commune

3 Mrs.Lam Thi My Hanh : Chairman farmers

4 Mr Tăng Anh Khoa : Land officials

5 Duong Nhat Thi : Street-block leader Binh Khanh 4

6 Mr Nguyen Tien Dung : Consulting group leader

7 Mr.Bui Ngoc Ha : Project support officer

8 And… person on behalf of affected household (The list of attendees is attached)

1 Scope and impacts on land acquisition and resettlement

2 Progress and process of compensation, site clearance and resettlement and income restoration

3 Compensation policy, compensation unit price, benefits of affected households

5 Opinions of Affected people and related parties

3.3 Mrs Ngô Thị Lược - Affected household in Street-block Binh Khanh 4:

The family handed over the premises and received compensation in May 2020 But have not received the resettlement site The family bought land elsewhere to build a house

3.4 Mrs.Nguyen Thi Le Phi - Households relocated and resettled in Street- block Binh Khanh 4:

- The rights of households are guaranteed as the project's policy framework

The compensation land price closely aligns with market transaction prices, leading to an increase in household land values Overall, upon project completion, this will enhance local socio-economic development and improve the quality of life for residents.

3.5 Mr.Le Van Minh - Households relocated and resettled in Street-block B.Khanh 4:

- The land plot in the resettlement area has not been handed over Proposing to hand over the land early

• Affected households, community representatives agree with the above contents

• Wish to soon receive a plot of land in the resettlement area to settle down

• The project has a great impact on the development of wards and households

The meeting ends on 16 th March 2022

MINUTES OF COMMUNITY CONSULTATION MEETING

Policy on social safety, compensation and support for resettlement

Name of project: Central Mekong Delta Region Connectivity Project - Component 4: The interconnecting road to NH91 and Long Xuyen City Bypass

Commune/ward: My Thanh, Province/city: Long Xuyen

1 Mr Nguyen Quoc Tuan : Chairman of the CPC

2 Mrs Nguyen Thi Dieu Huyen : Chairman Women Union commune

3 Mr Nguyen Mong Hoang : Chairman of the People's Council of Ward

4 Mr Le Van Tao Em : Street-block leader Dong Khanh A

5 Mrs Pham Thi Cam Ha : Street-block leader Hung Thanh

6 Mr Le Huu Tri : Street-block leader Dong Khanh A

7 Mr Nguyen Tien Dung : Consulting group leader

8 Mr.Bui Ngoc Ha : Project support officer

9 And… person on behalf of affected household

1 Scope and impacts on land acquisition and resettlement

2 Progress and process of compensation, site clearance and resettlement and income restoration

3 Compensation policy, compensation unit price, benefits of affected households

5 Opinions of Affected people and related parties

3.6 Mr Nguyen Mong Hoang - Chairman of the People's Council of Ward :

The construction of the interconnecting road to NH91 and the Long Xuyen City Bypass has resulted in a lack of water for the fields on either side, creating significant challenges for local farming and leading to many abandoned fields In response to this crisis, representatives from the farmers' association have engaged with the contractor to discuss temporary solutions to alleviate the situation.

3.7 Mrs Nguyen Thi Ngoc Bich - Affected household in Street-block Thoi An

The project representative held a consultation meeting on the Income Restoration Program However, it has not been done so far

3.8 Mrs Nguyen Thi Tu - Affected household in Street-block Dong Thanh A:

Many households that lost their land are still awaiting compensation, while others have received compensation for their plots but have not utilized them To address this issue, a proposal has been made to offer loans to these households, enabling them to resume production and avoid delays during the harvest season.

3.9 Mr Le Van Tao Em - Street-block leader Dong Khanh A:

Displaced households have not yet received land plots in the project's resettlement area

• It is recommended to hand over the house foundation in the resettlement area soon

• Early implementation of income recovery program

• Renovating and renewing the water supply route for production land

• Completing the payment of compensation on schedule

The meeting ends on 17h, 7 th March 2022

MINUTES OF COMMUNITY CONSULTATION MEETING

Policy on social safety, compensation and support for resettlement

Name of project: Central Mekong Delta Region Connectivity Project - Component 4: The interconnecting road to NH91 and Long Xuyen City Bypass

Commune/ward: Commune/ward Thoi Thuan, District Thot Not, Province/city Long Xuyen

1 Mr Duong Huu Thoi : Vice president of the CPC

2 Mrs Luu Thi Hoa : Chairman Women Union commune

3 Chau Van Thanh : Chairman of National Front

4 Huynh Van Hao : Chairman farmers

5 Dang Van Teo : Land officials

6 Tran Van Hat : Street-block leader Thoi Hoa 2

7 Mr Nguyen Tien Dung : Consulting group leader

8 Mr.Bui Ngoc Ha : Project support officer

9 And… person on behalf of affected household (The list of attendees is attached)

1 Scope and impacts on land acquisition and resettlement

2 Progress and process of compensation, site clearance and resettlement and income restoration

3 Compensation policy, compensation unit price, benefits of affected households

5 Opinions of Affected people and related parties

3.10 Mr.Tran Van Hat - Street-block leader Thoi Hoa 2

- There are 10 households receiving money with a total amount of about 2 billion

- In general, households agree with the policy, compensation and support unit price

- The location of the resettlement area is convenient, near the household's residence (1.5 - 2 km away), with full infrastructure, near schools, near markets

- Long Xuyen City Land Fund Development Center had a meeting and consulted with households All households want to receive the form of land plot in the resettlement area

3.11 Mr Duong Huu Thoi - Vice president of the CPC

- Currently, households in the ward mainly live by trading and developing services

- Households have little income from agricultural production

- Living standards of 24 households are generally good, living standards are high

- Affected households have attended the consultation meeting at least 4-5 times

In addition to the meeting, opinions are also collected in other forms such as: Dialogue meetings, meetings of each household, announcements on loudspeakers

- Households have received compensation and support in just 1 time

• Officials and people agreed to support the project

• The implementation of compensation and support complies with the policies of Vietnam and the donor

• It is recommended to implement on schedule

The meeting ends on 16 th March 2022

Photos of Resettlement Site in Long Xuyen and Can Tho cities

Resettlement area in the west of An Giang University

Resettlement area in Thoi Thuan ward