TIẾNG ANH CHUYÊN NGÀNH DU LỊCH 1 - HM11 Hướng dẫn cách tra đáp án: Những câu hỏi chung chung thì anh chị tra cứu bằng đáp án cho nhanh (phím tắt CTRL + F) Có nhiều đáp án giống nhau, hoặc trùng nhau, nhưng khác câu hỏi, anh chị đọc kỹ câu hỏi. Chúc anh chị thi tốt! 1. A tour guide needs to be ___ in order to help and entertain tourists energetic organized patient talkative
Trang 2TIẾNG ANH CHUYÊN NGÀNH DU LỊCH 1- HM11
Hướng dẫn cách tra đáp án: Những câu hỏi chung chung thì anh chị tra cứu bằng đáp án cho nhanh (phím tắt CTRL + F)
Có nhiều đáp án giống nhau, hoặc trùng nhau, nhưng khác câu hỏi, anh chị đọc kỹ câu hỏi.
Chúc anh chị thi tốt!
Trang 31 A tour guide needs to be _ in order to help and entertain tourists
3 As _ from my CV, I speak both English and French fluently.it is mentioned
it is writtenyou can noteyou can see
4 Which step is done after the others at the check-in?wish the guest an enjoyable stay
ask for the guest’s passport
Check the reservation on the computerSay what floor the room is on
5 Which step of the followings is done first at the check-in?Confirm reservation details
Ask for a credit card as a deposit
Ask the bellboy to escort the guest to the roomGive the key to the guest
Trang 46 With Wi-Fi _ in hotels, visitors can get information 24/7 using their mobile devices.
7 You have to use the tickets by 12 PM because they are not valid in the afternoon.
9 Good skills help a travel agent effeciently make bookingsonline.
communicationalcustomer service
Trang 511 At the end of check-in, the receptionist asks if the guest needsassistance with
credit card expirycurrency exchangetransport
12 Basic skills are useful if a passenger gets a health problem on the plane.
13 Bhutan is located in a _ part of the Himalayas.
15 Both business and leisure travellers expect guest
rooms with flat-screen TVs or docking stations for portable musicplayers.
expensivepresidenttraditional
Trang 616.Having excellent _ skills is essential to a travel agent
18.Hotel guests may complain if hotel facilities don’t _ their expectations
19.How do you end a covering letter if you know the name ofthe recipient?
Your sincerelyYours faithfully
Trang 721.I’ll _ your reservation until 6 p.m hold
22.In order to satisfy all kinds of visitors, VICs have to diversify their _
talk
Trang 826.My _ include working on the front office schedules andsupervises the staff.
28.The fact that you never know what to at work makes working in tourism interesting
29.The Tourism _ of Bhutan is responsible for Bhutan’s tourism.
well-paid
Trang 931 is something that you are
not able to understand, explain, or get information about (mystery)
32 is the period of time when a king or queen rules a country
33 is
the set of bones that supports a human or animal body.Skeleton
34 _spirit contributes to the well-being of the Bhutanese people.
communityhigh
Trang 1036 Edinburgh Castle stands a testimony to the indomitable spirit of the _.
38 A _ is a thin book that gives information or advertises something.
guide bookleaflet
39 A flight attendant needs excellent communication skills in order to _ with people from other cultures.
40.The tourism work is often ; every working day is different.
varied
Trang 1141.There are complaints about _ events like overpriced items on the bill.
42.Tourism workers should have good a physical condition since the working hours are sometimes .
long and hard
43.VICs _ visitors to see local sights and attractions
44.VICs _ tourism to all kinds of visitors
45.VICs often _ visitors with free maps and travel information.
send
Trang 1246.Visitors can get _ from hotel reception, taxi drivers, or shop assistants.
47.Visitors to Bhutan have to pay a/an _of $165 to $200per day
entry feeshopping feetip
49.What does the receptionist do when do check-in for hotel guests?
Address the guest by name
Call the reservationist for the reservation informationDon’t ask for any deposit on the room
Say their room number out loud
50.What does the travel agent say when confirming details?
Actually, it’s Jane, not Jan
Can I just check your travel dates?
Is that E for English?Yes, that’s correct
Trang 1351.What does the travel agent say when correcting details?
Actually, it’s Mile, not Mike
Can I just check your departure dates?
Is that P for Professional?Yes, that’s right
52.What does VFR stand for?
Visiting foreign relatives
Visiting friends and relatives
Visiting friends’ relativesVisits for relatives
53.What is a growth market for inbound tourism in the USA?
54.What is a hotel service?
express check-outhair-dryer
56.What is NOT a hotel facility?24-hour front desk
business centerfitness centreswimming pool
Trang 1457.What is NOT a main sector of tourism industry?
Events & conferencesFood & beveragesTransportation
Travel agent
58.What is NOT a main sector of tourism industry?
Recreation & entertainment
59.What is NOT a main sector of tourism industry?
Travel trades
60.What is NOT a popular reason for travel?
Religious reason
61.What is NOT a popular reason for travel?
62.What is NOT an emerging market for inbound tourism in the USA?
BrazilChina
Trang 1563.What is the second most popular destination to foreign tourists in the USA?
64.What is the second most popular destination to foreign tourists in the USA?
65.What is the top region for international tourism?
hire of sports equipment
67.What kind of tourism is the most popular in the world?
Outbound
Trang 1668.What makes Cancún Mexico’s leading destionation?Sandy beaches
Cold water
Gothic architectureVolcanoes
69.What should a candidate mention in a covering letter?
Expected salary
Gossips heard about the companyIrrelevant qualifications
Relevant qualities and skills
70.What should you do when dealing with tourists’ questions?
Make sure you understand their questions
Give them a negative comment on the question.Give them inappropriate information
Ignore the questions if you don’t know the answers
71.When did you say Park Güell was declared as a UNESCO World Heritage Site?
In 1984
In 1985In 1986In 1987
72.When was the Tower of London built?In 1078
In 1068In 1978
Trang 1773 New employees at hotels can earn a while they are learning practical skills
74 Of which architectural style is Santa Maria del Mar?Gothic
75 On-the-job _ is one of the benefits for new tourism staff
76 Para Aifport is spectacular but also _ to land in.
crazyeasyfunny
Trang 1878.Where do most foreign tourists to the USA spend a third of their money?
81.Which is NOT a popular retailer and brand with foreign tourists in the USA?
Ralph Lauren and Diesel
82.Which is NOT a room facility?pool
ironsafeShower
Trang 1983.Which is NOT a tourist attraction in Barcelona?Stonehenge
Camp NouGothic QuarterParc Guell
84.Which is NOT a tourist attraction in Cancún?Central Park
Acuario InteractivoMaritime museumMaya Museum
85.Which is NOT a tourist attraction in London?Gothic Quarter
Maritime GreenwichTower Bridge
87.Which is NOT Barcelona’s Must-see attraction?Old Trafford Stadium
Gothic QuarterOlympic StadiumParc Guell
88.Which noun can’t be used with ‘noisy’?
guestsstaff
Trang 2089.Which noun can’t be used with ‘shabby’?Bill
front deskfurnitureroom
90.You should show that you understand the situation and the guest’s _.
attitudeemotiontemper