Đáp án Tiếng Anh chuyên ngành du lịch 1 EHOU Đại học Mở (đầy đủ)

TIẾNG ANH CHUYÊN NGÀNH DU LỊCH 1 - HM11 Hướng dẫn cách tra đáp án: Những câu hỏi chung chung thì anh chị tra cứu bằng đáp án cho nhanh (phím tắt CTRL + F) Có nhiều đáp án giống nhau, hoặc trùng nhau, nhưng khác câu hỏi, anh chị đọc kỹ câu hỏi. Chúc anh chị thi tốt! 1. A tour guide needs to be ___ in order to help and entertain tourists energetic organized patient talkative

TIẾNG ANH CHUYÊN NGÀNH DU LỊCH 1

- HM11

Hướng dẫn cách tra đáp án: Những câu hỏi chung chung thì anh chị tra cứu bằng đáp án cho nhanh (phím tắt CTRL + F)

Có nhiều đáp án giống nhau, hoặc trùng nhau, nhưng khác câu hỏi, anh chị đọc kỹ câu hỏi.

Chúc anh chị thi tốt!

1 A tour guide needs to be _ in order to help and entertain tourists

energetic

organized

patient

talkative

2 A/ an _ can be a popular place to visit or an activity to do attraction

destination

sight

stop

3 As _ from my CV, I speak both English and French fluently.

it is mentioned

it is written

you can note

you can see

4 Which step is done after the others at the check-in?

wish the guest an enjoyable stay

ask for the guest’s passport

Check the reservation on the computer

Say what floor the room is on

5 Which step of the followings is done first at the check-in? Confirm reservation details

Ask for a credit card as a deposit

Ask the bellboy to escort the guest to the room

Give the key to the guest

6 With Wi-Fi _ in hotels, visitors can get information 24/7 using their mobile devices.

communication

connections

interaction

transaction

7 You have to use the tickets by 12 PM because they are not valid in the afternoon.

available

legal

useful

valid

8 Excuse me, where is the rest room? - _

I’m afraid there aren’t any toilets here

Go ahead but no flash please!

Sure, you can go shopping

That’s an interesting question

9 Good skills help a travel agent effeciently make bookings online.

communicational

customer service

IT

sales

10 Happiness, the environment and health are _ to the Bhutanese.

expensive

important

unnecessary

useful

11 At the end of check-in, the receptionist asks if the guest needs assistance with

luggage

credit card expiry

currency exchange

transport

12 Basic skills are useful if a passenger gets a health

problem on the plane.

flying

medical

organizational

professional

13 Bhutan is located in a _ part of the Himalayas.

busy

far

near

remote

14 Bhutanese men wear a long _ while the women wear the kira

robe

shirt

trousers

vest

15 Both business and leisure travellers expect guest

rooms with flat-screen TVs or docking stations for portable music players.

hi-tech

expensive

president

traditional

16 Having excellent _ skills is essential to a travel agent

first aid

orgianizational

sales

team-working

17 Hotel guests are unhappy if the funiture _ old

looks

are

goes

see

18 Hotel guests may complain if hotel facilities don’t _ their expectations

Meet

call

say

see

19 How do you end a covering letter if you know the name of the recipient?

Your sincerely

Yours faithfully

Yours sincerely

Yours truly

20 I have _ in working for an international hotel.

2 years experience

2 years’ experience

2-year

2-years experience

21 I’ll _ your reservation until 6 p.m hold

cancel

hold

identify

stop

22 In order to satisfy all kinds of visitors, VICs have to diversify their _

brochures

maps

opening hours

services

23 Many people consider working in tourism as a option before they find jobs in other industries

lifetime

permenant

short

temporary

24 Many tourism workers find it unstable to work on

contracts

daily

long-term

open

short-term

25 Many visitors still prefer face-to-face _ with VICs professionals.

contact

conversation

speech

talk

26 My _ include working on the front office schedules and supervises the staff.

jobs

performances

responsibilities

work

27 Some _ can show you are listening if you can interrupt the guest’s complaining.

Nods

claps

handshakes

smiles

28 The fact that you never know what to at work

makes working in tourism interesting

expect

hope

overcome

see

29 The Tourism _ of Bhutan is responsible for Bhutan’s tourism.

Communitee

Council

Department

Organization

30 Despite of being at the start, tourism jobs involve a lot of good opportunities for career developments.

high-paid

interesting

low-paid

well-paid

31 is something that you are

not able to understand, explain, or get information about (mystery)

Mystery

Clue

Secret

Story

32 is the period of time when

a king or queen rules a country

Reign

Control

Government

Manage

33 is

the set of bones that supports a human or animal body.

Skeleton

Framework

Stem

Support

34 _spirit contributes to the well-being of the Bhutanese people.

community

high

sports

strong

35 A _ is a place that is interesting to see and visited by many people

destination

sight

supermarket

trading center

36 Edinburgh Castle stands a testimony to the indomitable spirit

of the _.

English

Irish

Scots

Welsh

37 Entrance to the tower costs £5 for adults and £4 for children Entrance

Arrival

Entry

Gate

38 A _ is a thin book that gives information or advertises something.

brochure

flyer

guide book

leaflet

39 A flight attendant needs excellent communication skills in order to _ with people from other cultures.

interact

meet

play

talk

40 The tourism work is often ; every working day is different.

boring

easy

tiring

varied

41 There are complaints about _ events like overpriced items on the bill.

unexpected

expected

intended

purposeful

42 Tourism workers should have good a physical condition since the working hours are sometimes .

endless

long and hard

nonstop

short

43 VICs _ visitors to see local sights and attractions

ask

call

encourage

force

44 VICs _ tourism to all kinds of visitors

advise

bring

give

promote

45 VICs often _ visitors with free maps and travel information.

give

offer

provide

send

46 Visitors can get _ from hotel reception, taxi drivers,

or shop assistants.

advise

information

money

tour

47 Visitors to Bhutan have to pay a/an _of $165 to $200 per day

entry fee

shopping fee

tip

tourism tax

48 What does a businesswoman want from the hotel?

Laundry service

a cot

a play ground

baby-sitting

49 What does the receptionist do when do check-in for hotel guests?

Address the guest by name

Call the reservationist for the reservation information

Don’t ask for any deposit on the room

Say their room number out loud

50 What does the travel agent say when confirming details?

Actually, it’s Jane, not Jan

Can I just check your travel dates?

Is that E for English?

Yes, that’s correct

51 What does the travel agent say when correcting details?

Actually, it’s Mile, not Mike

Can I just check your departure dates?

Is that P for Professional?

Yes, that’s right

52 What does VFR stand for?

Visiting foreign relatives

Visiting friends and relatives

Visiting friends’ relatives

Visits for relatives

53 What is a growth market for inbound tourism in the USA?

Australia

Brazil

China

India

54 What is a hotel service?

express check-out

hair-dryer

In-room safe

toiletries

55 What is an advantage of all-inclusive packages?

They’re easier for the traveler to organize

They are not appropriate for more adventurous travelers

They are personalized to meet their own requirements

They involve a lot of work for travel professionals

56 What is NOT a hotel facility?

24-hour front desk

business center

fitness centre

swimming pool

57 What is NOT a main sector of tourism industry?

Events & conferences

Food & beverages

Transportation

Travel agent

58 What is NOT a main sector of tourism industry?

Accommodation

Attractions

Festivals

Recreation & entertainment

59 What is NOT a main sector of tourism industry?

Accommodation

Attractions

Restaurants

Travel trades

60 What is NOT a popular reason for travel?

Health

Recreation

Refuge

Religious reason

61 What is NOT a popular reason for travel?

Business

Dating

Holidays

VFR

62 What is NOT an emerging market for inbound tourism in the USA?

Brazil

China

63 What is the second most popular destination to foreign tourists in the USA?

Museums

Parks

Shops

Theaters

64 What is the second most popular destination to foreign tourists in the USA?

Concerts

Parks

Restaurants

Zoos

65 What is the top region for international tourism?

America

Asia

Europe

Oceania

66 What is usually included in package tours to a beach resort?

Transport

babysitters

beach umbrellas

hire of sports equipment

67 What kind of tourism is the most popular in the world?

Domestic

Inbound

International

Outbound

68 What makes Cancún Mexico’s leading destionation? Sandy beaches

Cold water

Gothic architecture

Volcanoes

69 What should a candidate mention in a covering letter?

Expected salary

Gossips heard about the company

Irrelevant qualifications

Relevant qualities and skills

70 What should you do when dealing with tourists’

questions?

Make sure you understand their questions

Give them a negative comment on the question.

Give them inappropriate information

Ignore the questions if you don’t know the answers

71 When did you say Park Güell was declared as a UNESCO World Heritage Site?

In 1984

In 1985

In 1986

In 1987

72 When was the Tower of London built?

In 1078

In 1068

In 1978

73 New employees at hotels can earn a while they are

learning practical skills

bonus

money

salary

scholarship

74 Of which architectural style is Santa Maria del Mar?

Gothic

Mayan

Medieval

Roman

75 On-the-job _ is one of the benefits for new tourism staff

benefit

education

support

training

76 Para Aifport is spectacular but also _ to land in.

crazy

easy

funny

scary

77 Please note that mobiles are not inside the museum,

so turn yours off.

allowed

given

promised

protected

78 Where do most foreign tourists to the USA spend a third

of their money?

in parks

in restaurants

In retail stores

in theatres

79 Which country is the world’s top destination?

Canada

China

France

Thailand

80 Which is a UNESCO World Heritage Site in London?

The Royal Botanic Gardens at Kew

London’s Eye

New Town

Stonehenge

81 Which is NOT a popular retailer and brand with foreign tourists in the USA?

BBQ

Levi’s

McDonald’s

Ralph Lauren and Diesel

82 Which is NOT a room facility?

pool

iron

safe

Shower

83 Which is NOT a tourist attraction in Barcelona? Stonehenge

Camp Nou

Gothic Quarter

Parc Guell

84 Which is NOT a tourist attraction in Cancún? Central Park

Acuario Interactivo

Maritime museum

Maya Museum

85 Which is NOT a tourist attraction in London? Gothic Quarter

Maritime Greenwich

Tower Bridge

Westminster Palace

86 Which is NOT an attraction in Peru?

Camp Nou

Cusco

Lake Titicaca

Machu Picchu

87 Which is NOT Barcelona’s Must-see attraction? Old Trafford Stadium

Gothic Quarter

Olympic Stadium

Parc Guell

88 Which noun can’t be used with ‘noisy’?

air-conditioning

Blanket

guests

staff

89 Which noun can’t be used with ‘shabby’?

Bill

front desk

furniture

room

90 You should show that you understand the situation and the guest’s _.

Feeling

attitude

emotion

temper