Báo cáo thực tập tốt nghiệp ngoại ngữ specialist skills and knowledge in diplomacy and translation at an giang department of external relations

Supervisor NGUYEN DUC HANH Internship Report ACKNOWLEDGEMENTS The internship period has ended but my feelings are still full of emotions of the internship period During weeks at An Giang Department of External Relations, I have been exposed a completely new environment for me - a professional administrative environment That was the dream that I dare to dream To complete the internship, I have received plenty of encouragement and guidance from many people I cannot explain my feeling in my own words about how grateful I am for support Now, I want to express my gratitude to the people who have supported me so that I could well in my internship First of all, I would like to thank my instructor, Mr Nguyen Duc Hanh, a teacher of the Faculty of Foreign Languages, for his enthusiastic support Unless his help I wouldn't have been able to perform well on this internship Secondly, I would like to express high appreciation to the Faculty of Foreign Languages of An Giang University for arranging and facilitating us to have an internship opportunity Thirdly, I would like to send my deep gratitude to the An Giang Department of External Relations for accepting our internship request and arranging us to have the conditions and the environment to practice Besides, I am especially grateful to Mr Nguyen Van Phuc, my internship supervisor, who enthusiastically guided and helped us throughout the internship We learned a lot from him I am also grateful to Ms Ngo Thi Kim Ngan, who gave a lot of advice and supports us during this internship Once again, from the bottom of my heart, I want to express my huge respect to those who have helped and encouraged me Their encouragement is a great motivation for me to the best performance LE KIM VY DH18TA Page Supervisor NGUYEN DUC HANH TABLE OF CONTENTS Internship Report ACKNOWLEDGEMENTS LIST OF PICTURES LIST OF ABBREVIATIONS .3 ABSTRACT PART A OVERVIEW OF AN GIANG DEPARTMENT OF EXTERNAL RELATIONS I Introduction of The Department II Position and Functions of the Department III Missions and Authorities IV Structural organization 11 PART B INTERNSHIP ACTIVITIES 13 I Activities .13 Learning 13 Translation 14 Stimulation of the meeting between the Consulate General of India and An Giang province 15 Presentation 16 Meeting and ending the internship 17 II Advantages and disadvantages 18 Advantages 18 Disadvantages 18 III Experiences 18 PART C CONCLUSION AND SUGGESTIONS 20 I Conclusion .20 II Suggestions: .20 Suggestions to An Giang University and Faculty of Foreign Languages 20 Suggestions to the internship agency Suggestions to English-majored students 20 20 REFERENCES 21 LE KIM VY DH18TA Page Supervisor NGUYEN DUC HANH Internship Report LIST OF PICTURES Figure An Giang Department of External Relations Figure Stimulation of meeting between the Consulate General of India and An Giang province 15 Figure Presentation of our group 16 Figure Meeting with Director of DER 17 LIST OF ABBREVIATIONS DER: Department of External Relations AGU: An Giang University Committee AG: An Giang LE KIM VY DH18TA Page Supervisor NGUYEN DUC HANH Internship Report ABSTRACT After eight weeks of practice, I learned many interesting things This report is a proof of that I would describe what I have learned and practiced at An Giang Department of External Relations The entire internship process will be clearly shown through the following sections Firstly, I would share a brief description of the internship agency including its position functions, duties, staff and organizational structure of the department Regarding the content, I would present the activities and experiences that I had at DER In addition, I would present the advantages as well as difficulties in the practice process In the end, I come to the conclusion and express some suggestions I would like at the place where I did my internship LE KIM VY DH18TA Page Supervisor NGUYEN DUC HANH Internship Report PART A OVERVIEW OF AN GIANG DEPARTMENT OF EXTERNAL RELATIONS I Introduction of The Department An Giang Department of External Relations (DER) was founded from Department and An Giang Border Affairs Board by Decision No -UB-NV dated June 2nd, 2006 Address: 8/18 Ly Thuong Kiet str., My Binh Ward, Long Xuyen city, An Giang Province, Vietnam Tel: +84-763-940103 Fax: +84-763-940104 email: songoaivu@angiang.gov.vn website: www.songoaivu.angiang.gov.vn.com Figure An Giang Department of External Relations LE KIM VY DH18TA Page Supervisor II NGUYEN DUC HANH Internship Report Position and Functions of the Department DER Committee (PPC) It is assigned to recommend PPC on the public administration of external relations in An Giang and to other functions authorized by PPC and the Laws DER is administratively managed by PPC and technically directed by the Ministry of Foreign Affairs III Missions and Authorities Submitting long-term and annual master plan of external relations activities, programs, projects authorized to DER's management and relevant with the local socio-economic strategy to PPC for approval Recommending PPC to formulate annual external relations programs for reporting to the Ministry of Foreign Affairs and for the approval by the Prime Minister Suggesting PPC to promulgate legal documents regulating external relations activities in An Giang and getting responsibility in their contents Executing promulgated legal documents regulating external relations activities, approved external relations master plan, and doing the affairs of information-education and communication (IEC) related to DER's authority Consular affairs: - Assisting PPC to manage entrance and exit of foreign delegations/individuals to An Giang and An Giang public servants to other countries respectively - Arranging meetings of PPC with foreign delegations/individuals, international business trips of PPC leaders, and assisting PPC to supervise international trips of An Giang's public servants LE KIM VY DH18TA Page Supervisor NGUYEN DUC HANH Internship Report - Working with other relevant authorities to deal with sensitive and complicated incidents in An Giang territory - Collaborating with relevant authorities to instruct and manage the activities of foreign individuals/organizations related to individual rights, property, travel, working, living, studying, business and investment within An Giang - Working with relevant authorities to process the immigration of the Vietnamese and foreigners in and out of An Giang Territory Supervising activities of non-government organizations (NGOs) - Working with related authorities and assisting PPC to supervise the activities of international NGOs operating in An Giang - Receiving and implementing NGO's charity projects/programs according to the laws National territory- border affairs: - As a standing body of PPC on the affairs of the national territory and border, assisting PPC to evaluate management situation for national territory- border mission, proposing proper management mechanism, joining with other authorities to solve border problems with countries concerned - Arranging and working with concerned authorities to make plans for unilateral and bilateral survey on border according to the assignments of PPC Working with competent authorities to set up national demarcation according to the requirements of Provincial Demarcation LE KIM VY DH18TA Page Supervisor NGUYEN DUC HANH Internship Report Steering Board - Monitoring, generalising and report to PPC and the Ministry of Foreign Affairs on the execution of international treaty of national border, continent border management status and conflicts of continent border in the An Giang authority - Opening classes to train the observation of laws and disseminate information on laws and policies of the Communist party and of the State on the national territory border related affairs; instructing, checking and managing documents, maps and files related borders External economic affairs - Proposing PPC to formulate external relations programs to satisfy the demands of the provincial economic development - Within the authorization of PPC, coordinating with concerned authorities to consider and appraise foreign partners doing business and investing in the province - Taking part in commercial and tourist promotion, contributing to building investment environments appropriate with the provincial conditions Overseas Vietnamese affairs - Assisting PPC to study and to assess the execution of oversea, Vietnamese policies applied in An Giang under the guidance of the Ministry of Foreign Affairs (Overseas Vietnamese Committee) - Coordinating with local authorities to support, to guide and to LE KIM VY DH18TA Page Supervisor NGUYEN DUC HANH Internship Report IEC on applying policies to overseas Vietnamese and their relatives residing in An Giang 10 Holding international conferences, workshops, and implementing international agreements - Assisting PPC to manage activities related to international conferences, workshops, and implementation of international agreements; reporting to the Central authorities on incidents related to external politics 11 Collaborating with and giving favorable conditions to relevant ministries and authorities to external economic activities in AG if any 12 Working with competent authorities to collect, analyze and synthesize information of politics, security, international and regional economy influencing AG and to propose PPC measures to cope with 13 Executing administrative reform programs in accordance with targets and contents approved by PPC 14 Stipulating functions, missions, authorities of affiliated offices and bodies; managing the personnel, carrying out salaries and policies of reward, reprimanding towards those employed by DER and authorized by PPC; opening training courses for public servants working in external relations field in AG 15 Doing periodic and unscheduled reports to PPC and the Ministry of Foreign Affairs about foreign affairs execution in AG as stipulated by laws LE KIM VY DH18TA Page Supervisor NGUYEN DUC HANH Internship Report 16 Doing investigations, settling complaints, fighting against corruption and negativeness, dealing with law-breaking incidents in external relation activities 17 Managing and using allocated budget and property in compliance with laws and decentralization by PPC 18 Carrying out other missions according to laws and assignment of PCC LE KIM VY DH18TA Page 10 Supervisor I V NGUYEN DUC HANH Internship Report Structural organization Board of Directors International Relations, Border Management and Consular Division Inspection office Division Chart Structural organization of An Giang DER Board of Directors Mr Huynh Cong Huan Director Mrs Ngo Thi My Ngoc Deputy Director International Relations, Border Management and Consular Division - Mr Dang Van Nen Head of Division - Mr Men Mon Dy - Deputy Head of Division - Ms Huynh Quang Thanh Truc - Mr Chau Chanh Ke - Deputy Head of Division Deputy Head of Division - Mr Tran Ky Viet - Ms Nguyen Hong Nhung - Ms Nguyen Thi Dieu Hue LE KIM VY DH18TA Official Official Official Page 11 Supervisor NGUYEN DUC HANH Internship Report - Ms Nguyen Thi Kim Yen- Official - Ms Ngo Thi Kim Ngan Official Inspection Division Ms Ngo Thi Phuong Mai Chief Inspector 4.Office - Ms Nguyen Thi My Chi - Mr Nguyen Van Phuc - Ms Trinh Thi Huynh - Ms Nguyen Thi Kim Quyen Official - Ms Nguyen Thi Ngoc Xuan Official - Ms Huynh Ngoc Xuan - Official LE KIM VY DH18TA Chief of Office Deputy Chief of Office Official Page 12 Supervisor NGUYEN DUC HANH Internship Report PART B INTERNSHIP ACTIVITIES I Activities Due to the outbreak of the Covid 19 epidemic, our internship time has been delayed by two weeks compared to the expected time During those two weeks, we were tasked with preparing our introductory interview for the first meeting and also provided an online CV At that time, Mr Phuc gave us a lot of references about the province and other localities Then, he introduced the foreign policies of Vietnam and other countries These documents helped me increase my knowledge a lot During that stage, we got a group and individual exercises Time to meet at the department were about 1-2 days per week, mainly in the afternoon The meeting time was announced by Mr Phuc and posted in the online group The details of our internship activities are showed in the following information Learning The first meeting was quite friendly even we were still shy, and Mr Phuc shared a lot of knowledge and experience with us First, he explained to us how to make an effective CV to attract the employer he commented very honestly on our CVs that he requested After that, he introduced the An Giang DER, the functions, and duties of the relevant departments Besides, we learned more about the diplomacy and the socio-economic context of the An Giang province, international relations between Vietnam and other countries My impressive part was Diplomatic Protocol that Mr Phuc spent the most time sharing Through the knowledge that he presented, I have understood somewhat about diplomacy, about the difficulties and interests of the Department I still remembered at the end of the first meeting, I recorded a lot of those helpful comments Also, I enjoyed the supervisor's communication He always created a comfortable atmosphere for the listener He always encouraged us to ask questions and to interact with each other LE KIM VY DH18TA Page 13 Supervisor NGUYEN DUC HANH Internship Report Translation We had a lot of translation exercises from English to Vietnamese and vice versa We got group and individual exercises that I would like to describe The first translation exercise was a note from the Indian Embassy in Ha Noi to the Oc Eo Cultural Relic Management Board We translated it into Vietnamese That was the first time we contacted with the Note translation It was so unusual; however, it did not take me much time to finish it In the following weeks, we approached the complex articles And I was not alone because I had a nice and enthusiastic team in group translation exercises We got along to each other quickly As a result, we completed the exercises efficiently Our translation exercises ranged from research articles to PowerPoint formats and administrative documents The more various the exercises we experienced, the more knowledge we gained It took much time looking for the proper words in translating research The reason was probably that we were freshmen in this genre Anyway, we tried our best After the translation exercises, my translation skills increased a lot I had a realistic view of translation work LE KIM VY DH18TA Page 14 Supervisor NGUYEN DUC HANH Internship Report Stimulation of the meeting between the Consulate General of India and An Giang province Figure Stimulation of the meeting between the Consulate General of India and An Giang province One of my favorite activities was this meeting We are assigned characters to disguise in groups to simulate the meeting and work between the Consulate General of India and An Giang province A great activity that I was took part in We were divided into two groups of one side playing the role of the Consulate General of India and the other group was also our group playing the An Giang delegation We scripted the role of each individual in the group, drafting the manuscript based on knowledge and materials learned from Mr Phuc Also, we were supported by Ms Ngan to make the script more complete After a series of efforts, the performance took place smoothly at the department What made the situation more excited than ever was that the character in the role of the Interpreter is randomly changed, and we are excited and somewhat worried about this very important role in this show Although I was not chosen for the position of an interpreter, however, I was very happy that I learned so many valuable things in this activity Finally, Mr Phuc gave us some suggestions on the performance of the group After that, he showed LE KIM VY DH18TA Page 15 Supervisor NGUYEN DUC HANH Internship Report his practical experiences in exchanges with foreign delegations through pictures and videos He pointed out the common mistakes and how to deal with them We had the opportunity to expand our knowledge again Presentation Figure Presentation of our group The latest week we were asked to choose a given topic to present We were teamed up to it My team consisted of Dieu Lien, Minh Chau, Thai Tran, and me, and I was fortunate to be chosen as the team leader With the dual task of both preparing the report and doing the 2000-word summary I understood the difficulty of the mission and I also knew its challenges Our topic was "history of Vietnamese diplomacy" we consulted the documents and many sources of knowledge about the topic and how to summarize a topic that Mr Phuc sent for the presentation of the group As a leader, my responsibilities were higher than ever I assigned the roles of each individual in the team and proceed to work in an organized manner We were full of new ideas about the presentation I had received the LE KIM VY DH18TA Page 16 Supervisor NGUYEN DUC HANH Internship Report ideas Then, I unified them to form a complete whole After the group's commendable efforts, we finished the presentation to the best of our ability Finally, we received some recommendations from the supervisor, and he provided us his advice honestly He praised the group's efforts and highlights, but he also pointed out the flaws in the presentation We have acknowledged his respectful comments One thing I appreciated was that in each presentation Mr Phuc immediately corrected the things we presented that were not accurate or unclear Thanks to that, we clearly remembered those shortcomings After all the presentations, he made a vision for us He celebrated the groups and individuals for their good performance and pointed out the downsides This was a very treasured experience for me and my friends Meeting and ending the internship On the last day, we were honored to meet the director of the An Giang Department of Eternal Relations, Mr Huynh Cong Huan, to thank and say goodbye Mr Huan shared some information and some suggestions about the Department's willingness to assist us in our future job search The meeting lasted in minutes, but we found it very meaningful and happy Figure Meeting with Director of DER LE KIM VY DH18TA Page 17 Supervisor II NGUYEN DUC HANH Internship Report Advantages and disadvantages Advantages We were provided with a comfortable environment and well-equipped equipments during the internship period It was so quiet and professional which made me easily concentrate on work We were very lucky and honored to be enthusiastically guided by Mr Phuc He was the most thorough person I have ever met His helpful advice made me realize that I needed to try harder It was my honor and my team for the experience at DER, a professional administrative environment I absorbed a lot from the manners to the behavior of a civil servant I understand more about the job and what the duty of a civil servant is That was a great experience Disadvantages We had quite a few meetings at the Department, so in every meeting we had we tried to take advantage of a lot of time to learn and pose questions as much as possible We rarely ever participated in real meetings at the Department We Therefore, we could not experience a practical view of these activities III Experiences Internship time was end, and we reflected back on what our knowledge we gained I think taking an internship such an excellent example of sudents who are really internally reflecting I learned so many useful lessons which are really applicable to reality And now, I feel more confident and there seems to be a new source of energy all around me I learned from many incredible things from the supervisor, huge and valuable knowledge His experience is such a very valuable thing that we hardly ever knew in any LE KIM VY DH18TA Page 18 Supervisor NGUYEN DUC HANH Internship Report books or documents My understanding is wider and my thoughts are even deeper All are precious experiences that I cannot forget LE KIM VY DH18TA Page 19