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i MINISTRY OF EDUCATION AND TRAINING UNIVERSITY OF ECONOMICS HO CHI MINH CITY DUONG NGOC HONG THE IMPACTS OF SUPPLY CHAIN SOCIAL SUSTAINABILITY ON SUPPLY CHAIN PERFORMANCE, MEDIATING ROLE OF SUPPLY CHAIN INTEGRATION THE CASE OF VIETNAM Major : Business Administration Code : 9340101 DISSERTATION Academic Advisors: Professor Nguyen Dong Phong Associate Professor Bui Thanh Trang Ho Chi Minh City – 2022 ii TABLE OF CONTENTS TABLE OF CONTENTS .ii LIST OF FIGURES viii LIST OF TABLES ix ABSTRACT CHAPTER INTRODUCTION 1.1 Problem statement 1.1.1 Research background .3 1.1.2 Overview of social sustainability in Vietnam 1.2 Research gap 1.3 Research objectives .10 1.4 Research questions 10 1.5 Research methodology and data collection 11 1.6 Research contribution 12 1.6.1 Theoretical contributions 12 1.6.2 Practical implications .13 1.7 Research limitation .14 1.8 Research structure 15 CHAPTER LITERATURE REVIEW AND HYPOTHESES DEVELOPMENT 16 2.1 Current status of sustainable development in Vietnam 16 2.1.1 Vietnam’s 17 sustainable development goals 16 2.1.2 The importance of sustainable development 20 2.1.3 Supply chain sustainable development in Vietnam 21 2.2 A systematic review of recent literatures in the social sustainability domain 23 2.2.1 The systematic review process .23 2.2.2 A classification framework for analysis 25 iii 2.2.3 2.3 Keyword analysis (co-occurrence) 31 Key concepts 37 2.3.1 Supply chain social sustainability 37 2.3.1.1 Sustainability 37 2.3.1.2 Social sustainability practices 38 2.3.2 Supply chain integration 42 2.3.2.1 Internal integration 42 2.3.2.2 Customer integration 43 2.3.2.3 Supplier integration 44 2.3.3 Supply chain risk management 45 2.3.4 Sustainable supply chain management 47 2.3.4.1 Supply chain 47 2.3.4.2 Supply chain management .48 2.3.4.3 Sustainable supply chain management 49 2.3.5 Supply chain performance 54 2.3.5.1 Supplier performance .55 2.3.5.2 Customer performance 55 2.4 Theoretical backgrounds .56 2.4.1 Stakeholder theory view 56 2.4.2 Dynamic capabilities view .57 2.4.3 Stakeholder resource-based view 58 2.5 Hypotheses development 60 2.6 Proposed research model 68 CHAPTER RESEARCH METHODOLOGY .69 3.1 Research process 69 iv 3.2 Pilot study .71 3.2.1 Design questionnaire 71 3.2.2 Cronbach’s Alpha testing .73 3.3 Ethics in primary research .83 3.3.1 The core principles of research ethics 83 3.3.2 The practices of research ethics .84 3.3.2.1 Research design 84 3.3.2.2 Research method 84 3.3.2.3 Incentives 85 3.3.2.4 Data collection 85 3.4 The main study 85 3.4.1 Sampling method 85 3.4.2 Sample size .86 3.4.3 Participants and data collection 87 3.4.4 The quality of the research model 89 3.4.5 PLS-SEM .90 CHAPTER DATA ANALYSIS, RESULTS, AND DISCUSSIONS 100 4.1 Sample characteristics 100 4.2 Descriptive statistics 102 4.3 Reliability and discriminant validity 104 4.3.1 First-order constructs 105 4.3.2 Second-order constructs .106 4.4 Common method bias 113 4.5 Hypothesized model testing 114 4.5.1 The repeated indicators approach 115 v 4.5.2 4.6 The two-stage approach .118 The results of PLS-SEM .120 4.6.1 Quality testing 120 4.6.2 The direct effects 124 4.6.3 The mediation effects 125 4.6.4 Control variables 127 4.6.5 Multi-group analysis 128 4.7 Summary results of hypotheses testing .134 4.8 Discussions 139 CHAPTER CONCLUSION AND IMPLICATIONS 147 5.1 Conclusion 147 5.2 Theoretical contributions 148 5.3 Practical implications 151 5.3.1 Implications for managers 151 5.3.2 Implications for policy-makers 152 5.4 Limitations and future research 154 PUBLICATION 155 REFERENCES 156 Appendix .183 Appendix .187 Appendix .189 Appendix .196 Appendix .200 Appendix .201 vi LIST OF ABBREVIATIONS Notation Full Definition AVE Average Variance Extracted CB-SEM Covariance-Based SEM CICT Corrected Item Correlation CMB Common Method Bias CR Composite Reliability CUPF Customer Performance DCB Dynamic Capabilities View EFA Exploratory Factor Analysis EQUI Equity ETHI Ethics HEWE Health & Welfare HTMT Heterotrait-Monotrait HURI Human Rights ICU Customer Integration INTE Internal Integration ISP Supplier Integration MGA Multi Group Analysis NGOs Non-Government Organizations PLS-SEM Partial Least Squares SEM RBV Resource Based View SAFE Safety SCP Supply Chain Performance SCSS Supply Chain Social Sustainability SCI Supply Chain Integration SCM Supply Chain Management SME Small Medium Enterprise SRBV Stakeholder Resource Based View SSCM Sustainable Supply Chain Management vii Notation Full Definition STV Stakeholder Theory View SUPF Supplier Performance TBL Triple Bottom Line VIF Variance Inflation Factor VRIN WOS Valuable, Rare, Inimitable, and Non-Substitutable Web of Science viii LIST OF FIGURES Figure - 17 sustainable development goals in Vietnam 17 Figure - Articles selection process 24 Figure - SSCS articles based on the year of publication 26 Figure - Classification according to publishers 26 Figure - Distribution of articles based on journals 27 Figure - Classification according to survey country .28 Figure - Classification according to research areas 29 Figure - Classification according to authors 30 Figure - The keywords co-occurrence network (from 2009 – 2015) 31 Figure 10 - The keywords co-occurrence network (from 2016 – 2021) 32 Figure 11 - Sustainable Supply Chain Management 51 Figure 12 - The model of Mani et al., 2020 .60 Figure 13 - Proposed research model 68 Figure 14 - Research process .70 Figure 15 - The repeated indicators approach 117 Figure 16 - The two-stage approach 119 Figure 17 - PLS-SEM Results 138 ix LIST OF TABLES Table - Existing literature reviews in SCSS domain 33 Table - Definitions of Sustainable Supply Chain Management 49 Table - Existing Literature Reviews relevant to Sustainable Supply Chain Management, Supply Chain Integration, and Supply Chain Performance 52 Table - Summarization of proposed hypotheses .67 Table - Pilot test 73 Table - Factor analysis, Reliability test 79 Table - Final questionnaire .91 Table - PLS-SEM vs CB-SEM .98 Table - Sample characteristics 100 Table 10 - Descriptive statistics .103 Table 11 - Outer loadings (1st order) 105 Table 12 - Outer loadings (1st order) continued .106 Table 13 - Outer loadings (2nd order) .106 Table 14 - Construct Reliability and Validity 108 Table 15 - Correlations between Research Constructs (Fornell-Larcker Criterion) 109 Table 16 - Correlations between Research Constructs (Fornell-Larcker Criterion – continued) 110 Table 17 - Correlations between Research Constructs (HTMT) .111 Table 18 - Correlations between Research Constructs (HTMT – continued) 112 Table 19 - Common method bias checking .113 Table 20 - R-Square values 120 Table 21 - f-square values 121 Table 22 - Q-square values 123 Table 23 - PLS-SEM (The direct effects) 124 Table 24 - PLS-SEM (The mediation effects) 126 Table 25 - Company’s operation time .127 Table 26 - Robust tests (Company’s operation time) 127 Table 27 - Company’s capital investment .128 Table 28 - Robust tests (Company’s capital investment) 128 x Table 29 - MGA (Manufacturing vs Other industries) 130 Table 30 - Bootstrapping Results (Manufacturing vs Transportation) 131 Table 31 - MGA (Vendors vs Other industries) 132 Table 32 - Bootstrapping Results (Vendors vs Warehouses/Transportation) 133 Table 33 - Summary of hypothesis testing results 134 Table 34 - Harman’s single factor test (CMB) 200 Table 35 - Rotated component matrix .201 Table 36 - KMO and Bartlett’s Test 202

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