Thúc đẩy xuất khẩu dịch vụ tư vấn xây dựng của công ty cổ phần tư vấn công nghệ, thiết bị và kiểm định xây dựng

7164 LV ThS DHKTQD TRUtJNG DAI HOC KINH Tfi QU Toi xin cam on Ban lanh dao Cong ty CP Tu van cong nghe, thiet bi va kiem dinh xay dung - CONINCO da giup toi qua trinh lam viec va thuc hien luan van Toi xin cam on cac tac gia cua cac giao trinh, bai viet, tap chi ma toi da tham khao suot qua trinh lam luan van Toi xin chan cam on! DANH MUC CAC CHIT VIET TAT TIENG VIET Ten day du Tieng Viet Chu* viet tat STT TVXD Tu van xay dung; XKDV Xuat khau dich vu; DN Doanh nghiep; CONINCO Cong ty CP Tu van xay dung, Thiet bi va Kiem dinh xay dung - CONINCO; TIENG ANH STT Chfr viet tat A ? Ten day du Tieng Viet -» a a ■ Ten day du Tieng Ann nnA -» ■> rp‘A rri’A npA GATS General Agreement On Hiep dinh dinh chung ve thuong mai dich vu Trade In Services WTO World Organization GATT General Agreement on Hiep dinh chung ve thue quan va thuong mai Tariffs and Trade ASEAN Association of Southeast Hiep hoi cac quoc gia Dong Asian Nations Nam A GDP Gross Domestic Product Trade To chuc Thuong mai The gidi 7 r Tong san pham quoc noi DANH MUC BANG BIEU So Noi dung bang bieu Trang Bang 2-1 Tong hop mot so chi tieu chinh cua CONINCO nam 2012 37 Bang 2-2 Bang 2-3 Bang 2-4 Toe tang trirang kirn ngach xuat khau cua CONINCO tu nam 2007 den nam 2012 Tong doanh thu xuat khau dich vu tu van cua CONINCO theo thi truang tu nam 2007 den nam 2012 Tong ket cac hoat dong xue tien xuat khau nam 20102011 38 41 55 DANH MUC HINH VE So Noi dung hinh ve Trang Hinh 2-1 Tang truang CONINCO nam sau co phan hoa (2007-2011) 36 Hinh 2-2 Co cau tang truang doanh thu xuat khau dich vu TVXD CONINCO cac nam 2007 den nam 2012 (theo gia tri quy doi VND) 39 Hinh 2-3 Co cau nguon thu CONINCO theo loai tien te nam 2007 va nam 2012 39 Hinh 2-4 Hinh 2-5 Hinh 2-6 Hinh 2-7 Ca cau doanh thu theo loai hinh dich vu xuat khau cac nam 2007 va nam 2012 Ca cau doanh thu xuat khau dich vu tu van cua CONINCO theo loai hinh nam 2007 Co cau doanh thu xuat khau dich vu tu van cua CONINCO theo loai hinh nam 2012 Ca cau doanh thu xuat khau dich vu tu van cua CONINCO theo phuang thuc xuat khau nam 2012 42 42 43 44 *S TRUING DAI HOC KINH t£ Qu6c DAN - DO THI* PHUONG NGA thOc dAy xuAt khAu dich vu tit vAn xAy dung cua cOng ty ctf phAn titvAn cOng ngh£, THlfT D| VA KlAlN D|NH XAY DUNG CHUYfiN NGANH: QUAN TRI KINH DOANH QU6C rf TOM TAT LUAN • VAN THAC « SY HA NOl - 2012 i MCfDAU Tinh cap thiet cua de tai Ngay moi linh vuc, phan kinh te deu can co chien luge phat trien hoat dong san xuat kinh doanh nude ngoai, tim kiem cac co hoi tren thi truong quoc te LTnh vuc dich vu, dac biet la dich vu tu van xay dung cung khong nam ngoai boi canh chung Tu van xay dung giup cho khach hang to chuc viec khao sat xay dung, thiet ke xay dung, to chuc dau thau, giam sat thi cong xay dung, nghiem thu cong viec da hoan Co the noi, tu van xay dung la mot hoat dong khong the thieu su phat trien cua nen kinh te Tuy nhien, linh vuc dich vu dang chiu su anh hudng cua boi canh nen kinh te Trong kinh te kho khan, tu van xay dung nude bi thu hep, viec tim kiem, thuc ddy xuat khau dich vu da trd dinh hudng phat trien cua nhieu cong ty Cong ty CP Tu van cong nghe, thiet bi va Kiem dinh xay dung - CONINCO la mot cong ty chuyen cung cap dich vu tu van chuyen mon: ky thuat, xay dung lau ddi, cd tieng tai Viet Nam duoc nhieu khach hang nude va quoc te biet den La mot doanh nghiep dau nganh tu van ky thuat, xay dung, Cong ty luon cd mot so lugng khach hang truyen thong nude dong dao Tuy nhien, sd lugng khach hang nude ngoai cung nhu thi truong nude ngoai edn han che Cong ty chua tap trung vao cac giai phap thuc day xuat khau dich vu, tim kiem khach hang nude ngoai va nguon nhan luc han che, gap phai mot so kho khan nhat dinh phai canh tranh vdi cac cong ty lien doanh nude ngoai vu tie van xay dung cua Cong ty Cd phan Tie van cong nghe, thiet bi va Kidni dinh xay dung” de nghien cuu luan van thac sy Thong qua viec tim hidu cac dich vu tu van xay dung cung nhu viec thuc day xuat khau dich vu tu vdn xay dung tai Cong ty toi co de xuat mot so giai phap nham tang cudng thuc day xuat khau dich vu dem lai cho Cong ty co hoi vuon tarn the gidi Tong quan cac de tai nghien cuu co lien quan Mot so nghien cuu cd lien quan den van de xuat khau dich vu noi chung nhu: - Luan van thac sy cua tac gia Do Thi Ngoc nghien cuu dd tai “Xudt khau dich vu cua Viet Nam - Thuc trang va giaiphap” (nam 2006) Tac gia tap trung phan tich each phan loai dich vu, phuong thuc xuat khau dich vu cung nhu xu hudng 79 bi cung nhu thuc hien du an Mat khac, tu van quoc te thuong khong the hieu day du boi canh, cung nhu nhung dac thu cua Viet Nam de co the tu van co hiep qua Do do, viec ket hop giua mot cong ty tu van quoc te voi mot cong ty tu van nuoc la mot bien phap tuong doi huu hieu nham giai quyet cac han che noi tren Chien luoc cua cong ty sau gia nhap thi truong quoc te la CONINCO se cung cap cac dich vu tu van dat trinh quoc te Thuc hien chien luoc nay, nhung nam gan day, cong ty luon hop tac voi cac cong ty, cac hang tu van quoc te de cung thuc hien cac goi thau tu van co quy mo lon, thoi gian thuc hien lau dai va noi dung cong viec phuc tap tai Viet Nam Doi tac loai la cac hang tu van, cac tap doan tu van quoc te hoat dong tai nhieu nuoc tren the gioi Cong ty hop tac voi cac doi tac thuong duoi hinh thuc lien danh Mot so doi tac chu yeu cua Cong ty co the duoc ke ten gom Nihon Seikei, SEC (Nhat Ban), ADD (Han Quoc) r r r r r r •> Dich vu tu van phoi hop voi cac doi tac nuoc ngoai la dich vu tu van thiet ke, tong thau thiet ke Do la dich vu tu van CONINCO chua co thuong hieu, doi hoi cac chuyen gia tu van khong chi co trinh chuyen mon sau ma phai co kinh nghiem lam viec lau nam Trong nhung nam vua qua, tat ca nhung lan hop tac voi cac doi tac nuoc ngoai de thuc hien cac goi thau deu mang lai cong cho Cong ty Cho den nay, cong ty da lien danh voi cac hang tu van quoc te de tham gia dau thau va thuc hien tong cong co goi thau tu van quoc te, cong ty va doi tac > r r a lien danh da lan duoc khach hang lua chon va trao hop dong tu van Ty le thang r > r •> thau cua lien danh giua cong ty voi cac hang tu van nuoc ngoai rat cao co the duoc ly giai boi nhung yeu to sau: Mot la: Hang tu van nuoc ngoai co nang luc chung va kinh nghiem thuc tot Trong lien doanh nha thau, nha thau chinh nuoc ngoai co y nghia rat quan va co tinh quyet dinh cao Nha thau co dich vu chuyen mon va kinh nghiem tu van phu hop voi dich vu moi thau se duoc danh gia cao ve nang luc cung cap dich vu tu van Doi voi cong ty, viec lua chon hang tu van nuoc ngoai de tham gia lien danh la cong viec het suc quan va duoc nghien cuu mot cach nghiem tuc Tu nhung f X f > A ket qua trung thau tren co the khang dinh rang: cong ty da danh gia va xac dinh rat chinh xac doi tac de lien danh dau thau cac goi thau quoc te Hai la: Phuong phap tiep can va ke hoach thuc hien cong viec duoc de xuat dap ung yeu cau cua khach hang Voi tu cach la mot doi tac nuoc hieu biet ro boi canh cua cong viec va dieu kien dac thu cua Viet Nam, cong ty dong gop y kien 80 va tham van cho doi tac nudc ngoai rat nhieu viec xay dung va de xuat mot phuong phap tiep can va ke hoach thuc hien ho so du thau Ba la: Doi ngu chuyen gia de xuat co nang luc va kinh nghiem phu hop va dap ung yeu cau Cac chuyen gia duoc de xuat deu duoc cac ben lien danh nghien cuu va lua chon het suc nghiem tuc dua tren nang luc chuyen mon va kinh nghiem cua chuyen gia Trong nhung trudng hop cu the, cac ben se tien hanh phong van truc tiep chuyen gia trudc chinh thuc lua chon va de xuat ho so du thau Bon la: Cong ty, vdi tu cach la doi tac nudc, co nang luc va kinh nghiem dang ke de khach hang danh gia tot nang luc cung cap dich vu cua ca lien danh Thong thudng, diem cua doi tac nudc chiem ti 0,15 hay la chiem 15 diem thang diem 100 cua khach hang Vdi nang luc va kinh nghiem cua cong ty, lien danh thudng co diem tuyet doi cho doi tac nudc cham thau dau thau Vdi viec tham gia lien danh vdi cac hang tu van nudc ngoai, nang luc thuc hien cong viec cua lien danh noi chung va nang luc cung cap dich vu cua cong ty noi rieng se duoc nang cao Ngoai ra, lien danh se cung cap cho khach hang mot nhom lam viec gom co chuyen gia tu van quoc te va chuyen gia tu van nudc dap ung yeu cau dau vao cua cong viec Ngoai muc tieu cu the la nang cao nang luc cung cap dich vu tu van cho mot r r r f r cong viec nhat dinh trudc mat, su hop tac vdi cac tap doan tu van quoc te da mang lai cho cong ty nhung loi ich lau dai, la: (1) chat luong dich vu tu van cua cong ty se duoc cai thien va vuon len trinh quoc te; (2) quan ly va tac nghiep cac cong viec hang da duoc tieu chuan hoa; (3) nang luc cung cap dich vu tu van cua cong ty cang duoc cai thien va nang cao; (4) uy tin cua cong ty da duoc cac to chuc quoc te thua nhan Tuy nhien, de nang cao nang luccung cap dichvu cua cong ty va nang cao hieu qua hop tac, qua trinh dam phan hop dong lien danh, cong ty can phai luu y mot so van de sau: > A * ' A r A r A \ A Quy dinh ro rang va thong nhat cu the su phoi hop giua chuyen gia tu van quoc te va chuyen gia tu van nudc vdi muc tieu trudc mat la thuc hien hieu qua dich vu tu van va muc tieu xa hon la tang cudng nang luc cho cac chuyen gia tu van nudc cua cong ty va nang luc, kinh nghiem quan ly cua cac lanh dao cua cong ty Quy dinh cu the cac noi dung cong viec, phan viec se cong ty dam nhan, qua trinh dam phan can thiet phai chung to nang luc, kinh nghiem va su hieu 81 biet ve dieu kien Viet Nam cua chuyen gia tu van nuoc de thuyet phuc doi tac giao nhieu cong viec hon cho cong ty Quy dinh cu the, muc phi tu van cua chuyen gia tu van nudc Hien tai, chenh lech muc luong giua chuyen gia quoc te va chuyen gia nudc la tuong doi nhieu tai nhieu quoc gia phi chuyen gia quoc te gap 10 lan muc luong cua chuyen gia nudc Ngoai ra, Cong ty cd the hop tac theo hinh thuc nha thau phu cho cong ty tu van quoc te Hap tac vai cac ddi tac tic van nuac • Ben canh hop tac vdi cac hang tu van quoc te de thuc hien cac hop ddng tu van cd gia tri ldn, cong ty can tim kiem cac cong ty tu van nudc cd kha nang linh vuc dang du dinh xuat khau, bu dap nhung dieu kien Cong ty khdng dap ung duoc, lien danh de thuc hien cac hop ddng xuat khau Cung giong nhu viec tham gia lien danh vdi cac hang tu van quoc te, lien danh A vdi cac ddi tac tu van nudc se gop phan nang cao nang luc thuc hien cong viec cua lien danh noi chung va nang luc cung cap dich vu noi rieng Cung giong viec hop tac vdi cac cong ty tu van quoc te, lien danh vdi cac cong ty tu van nudc se mang lai cho cong ty nhung cong nhat dinh Ngoai loi ich chinh la mang lai nguon thu bang tien cho cong ty, ddng gop vao doanh thu hang nam cua r r cong ty ngan han, ve dai han hoat dong lien danh gop phan nang cao nang luc cung cap dich vu cho cong ty thong qua kinh nghiem thuc hien cong viec cua hop ddng tu van Ngoai ra, cong ty cd co hoi hoc hoi ky nang va kinh nghiem quan ly, td chuc thuc hien cua doi tac qua trinh thuc hien cong viec cua lien danh Tuy nhien, Cong ty cung can luong trudc viec ddi tac cung se hoc hoi duoc nhung ky nang va kinh nghiem quan ly va thuc hien cong viec cua cong ty, dac biet la cac ddi tac se hoc hoi duoc ky nang va kinh nghiem chu luc cua Cong ty giam sat va cac thong tin ve nang luc va kinh nghiem cua cong ty Day la mot rui ro r > r co the gay nhung anh hudng het sue nghiem cho cong ty vi hau het cac trudng hop, cac cong ty tu van nudc la ddi thu canh tranh true tiep vdi cong ty qua trinh dau thau Cd the thay rang, nang lire cung cap dich vu tu van ddi vdi tung cong viec cu the khac la khac ddi vdi mdi cong ty va viec cong ty hop tac vdi cac hang tu van nudc ngoai dudi hinh thuc lien danh vdi muc dich la nang cao nang lire cung cap dich vu tu van theo timg vu viec don le Dieu cd nghia la mdi lien 82 danh nhat dinh chi de tang cudng nang luc cung cap dich vu cua cong ty doi voi chinh cong viec cu the va khong co nhieu y nghia doi voi cac cong viec khac ngoai Tuy nhien, hop tac giua cac cong ty tu van theo hinh thuc lien danh la mot bien phap rat huu hieu nham nang cao nang luc cung cap dich vu tu van Ngoai ra, cong ty moi cac ca nhan co trinh chuyen mon cao va nhieu nam kinh nghiem cong tac lam doi tac thuc hien cung cap dich vu tu van Doi tac loai la can bo tai cac vien ngien cuu chuyen nganh, giang vien cua cac truong dai hoc, va chuyen gia tu van tu Hop tac giua cac doi tac voi cong ty thudng duoc thuc hien theo hinh thuc “cong tac vien” Cong tac vien co the duoc mdi tham gia thuc hien cong viec tu dau va duoc de xuat ho so du thau cua cong ty voi cac doi tac lien danh khac Trong trudng hop nay, cong tac vien duoc coi nhu la nguon nhan luc chinh thuc cua cong ty tham gia vao lien danh tu van Hien tai, cong ty co doi ngu cong tac vien tren 100 ngudi lam viec cho cac vien nghien cuu va trudng dai hoc nhu Dai hoc Xay dung Ha Noi, Dai hoc Kien truc, Dai hoc Thuy loi, Dai hoc Giao thong Van tai, Dai hoc Mo dia chat 3.2.6 Tang cu’dng cong tac quan ti^i noi bo, quan ly chat lu’O’ng, thong tin khach hang, quan iri iai chinh Khi tham gia vao thi trudng xuat khau, de khac phuc diem yeu cong tac quan tri noi bo, quan ly chat luong, thong tin khach hang, quan tri tai chinh Cong ty nen: - Cai tien quy trinh quan tri thong tin khach hang thong qua viec mua phan mem quan ly khach hang Cac phan mem quan ly khach hang (phan mem CRM) la A A A A A mot he thong cho phep cong ty quan ly du lieu cua khach hang Voi phan mem nay, cong ty co the nang cao nang suat va hieu qua cong viec kinh doanh Xu ly du lieu khach hang d0 so co the rat kho khan, Phan mem quan ly khach hang cung cap cac giai phap ve quan ly, xu ly, va tri du lieu khach hang mot cach co he thong va co to chuc Phan mem quan ly khach hang cung giup cong ty phan tich va danh gia A Z A A X du lieu Co rat nhieu loi ich va loi the cua viec su dung phan mem quan ly khach hang CRM Trong mot moi trudng canh tranh khoc liet ma khach hang la thuong de nhu nay, thi dieu quan nhat cong viec kinh doanh la su hai long tu phia khach hang Trong thuc te, cac cong ty di co buoc tien xa hon su hai long, la ho tap trung vao niem vui cua khach hang Va tinh the nhu vay, cac DN bac buoc phai nang cap he thong cua minh va ap dung cac thuc trang hien huu vao cong tac quan tri 83 Doi vdi quan tri chat luong, Cdng ty can cai thien nang lire can bo, trinh A A A ngoai ngu can bo thuc hien hop dong Luon tri he thong quan ly chat luong theo tieu chuan quoc te, nang cap quy trinh quan ly chat luong san pham He thong quan ly moi trudng ISO 14001 - Ddi vdi quan tri tai chinh, Cdng ty nen nua bao hiem trach nhiem nghe nghiep doi vdi moi hqp dong xuat khau dich vu cho du chu dau tu khong yeu cau va co cac bien phap phong ngua rui ro nhu: quy dinh cu the hqp dong dong tien r a r a ' duqc dung toan, thdi han toan, nhung dieu kien cham toan; quy dinh rd ty gia quy ddi cd dinh hay bien dong theo thdi diem toan, khong 3.3 MOT SO KIEN NGHI THUG HIEN CAC GIAI PHAP 3.3.1 Kien nghi doi vdi Tong Cdng ty Tu- van Viet Nam - VNCC La dai dien cho he thong cac cdng ty tu van xay dung tai Viet Nam, Tong Cdng ty Tu van xay dung Viet Nam can cung cd hon ntra la trung gian giua chinh phu va DN VNCC nen lang nghe nhu cau nguyen vong cua cac DN tu van nudc, qua do, de xuat cac giai phap nang cao gia tri dich vu tu van nudc so vdi nudc ngoai (gia tri tu van nudc phai bang 2/3 dich vu tu van nudc ngoai dam bao chat luqng dich vu, canh tranh cdng bang) Khuyen khich, keu goi cac DN tu van tham gia hiep hoi tu van, de xuat ho trq ky thuat viec lam the nao de phat trien nhung chuong trinh ho trq xuat khau, bao gom cac thoa thuan hqp tac vdi nhung hiep hoi cd chuc nang hoat dong tuang tu d nudc ngoai de giup cac vien cua minh thuc day xuat khau Hiep hoi tu van xay dung va tu van kien true phai giu vai tro trung gian quan trong nhung sang kien xuat khau dich vu thong qua cac hoat dong: Luon theo ddi hinh anh cua nganh tren pham vi quoc gia va quoc te va luon chu y cung cd tren mang true tuyen Tong hqp va quang cao nhung hoat dong cdng Tich cue tham gia vao hoat dong cua cac hiep hoi cd chuc nang hoat dong tuang tu nhu dang tai logo cua minh tren trang web cua hiep hoi de cung cd long tin Lien ket vdi cac hiep hoi cd chuc nang hoat dong tuang tu d thi trudng xuat khau diem thong qua nhung thoa thuan hqp tac Cung cap mot danh ba true tuyen de tim kiem ve cac vien cua hiep hoi cung nhung chuyen mon va nang luc cua ho 84 Dam phan di den thoa thuan cong nhan nhung chung chi cho cac nha cung cap dich vu cua Viet Nam Tao dieu kien thuan loi cho nhung thoa thuan cong tac de de dang tham nhap thi truong Theo doi ve nhung tieu chuan canh tranh va thong bao cho cac vien r r Thuong xuyen theo doi viec ban hanh giay phep va thuc thi cac bo quy tac ung xu (nham luon dam bao cung cap nhung dich vu dat chat luong chuyen mon) Dua nhung hinh thuc giao due thuong xuyen cho cac vien ve tieu chuan nganh va each thuc xuat khau dich vu cua ho Lam cho cac vien hieu ro ve cac thoa thuan thuong mai dich vu va co bien phap thu hut su quan tam chu y cua ho Thay mat cac vien dung van dong chinh sach vdi cac nha lam chinh sach cua chinh phu Dai dien cho cac vien tham gia cac cuoc hoi thao va cac dien dan thuong mai (hoac tham gia vao mot lien minh tam co quoc gia ve cac nganh dich vu) De xuat hoac ho tro nhung sang kien/phuong thuc nham nang cao su hop tac giua cac vien nhu phat trien mang ludi hoac cac cum doanh nghiep vira va A 5/V nho Nhung sang kien ve xay dung nang luc cho hiep hoi nganh dich vu nham ho tro nhung hoat dong xuat khau cua cac vien can phai tinh den kha nang lam the nao de trien khai nhung thoa thuan hop tac, nhung giai thudng xuat khau va dao tao cho cac vien Hoat dong xay dung nang luc hoan toan cd thd su dung bon mo-dun dao tao "De xuat khau dich vu cong" cua Ban Thuong mai Dich vu thuoc Trung tam Thuong mai quoc te dac biet danh cho cac hiep hoi 3.3.2 Kien nghi doi vdi Nha nude Tap trung thiet ke mot chien lupc xuat khau dich vu quoc gia nham thuc day su phat trien cua dich vu xuat khau Tren thuc te tir trudc den nay, cac nha xuat khau dich vu thudng khdng dua vao su tro giup cua chinh phu nhung chu truong ve xue tien thuong mai quoc gia trudc co ban chi hudng vao cac nha san xuat hang hoa hiru hinh Ket qua la phan ldn cac co quan chinh phu khdng hieu rd ve cac > r r r loai hinh dich vu xuat khau cd hieu qua d Viet Nam Neu cac nha xuat khau dich vu dupe tinh den cac chu truong/sang kien chinh phu dinh hudng thi nhung nhu cau can thiet se dupe neu va tir cd the xac dinh nhung hinh thuc ho tro 85 thich hgp Chang han nhu cac nha cung cap dich vu den mot van phong cua Cue Xuc tien Thuong mai, ho co the nhan dugc nhung tai lieu danh cho cac nha xuat khau dich vu, khong chi don thuan la nhung tai lieu danh cho cac nha xuat khau hang hoa Do do, Nha nuoc can xay dung mot chien lugc xuat khau dich vu mang tam co quoc gia giup cho cac DN cung cap dich vu noi chung, dich vu tu can xay dung noi rieng co tien de thiet ke chien lugc thuc day xuat khau cua rieng minh Tu do, soat, sua doi bo sung co che chinh sach dau tu, the chap, tin dung theo huong tich tu va tap trung moi nguon luc cho xuat khau cho vua phu hgp voi dinh che quoc te vua thich hgp voi thuc trang Viet Nam Xuc tien xay dung thuong hieu cho cac DN tu van Viet Nam Hoan thien he thong luat, doi voi nhung luat da ban hanh can to chuc huong dan viec thuc thi co Luat Dau tu, Luat Canh tranh Thanh lap trung tam cung cap thong tin cho nha xuat khau, dao tao A \ •> can bo, chuyen gia giup cho cac cong ty xuat khdu dich vu To chuc cac khoa hoc nang cao su hieu biet cua cac DN xuat khau ve chinh sach xuc tien xuat khau cua Nha nuoc Ye thue suat va uu dai thue cho cac nha xuat khau dich vu: Hien tai, thue suat doi voi dich vu nam khoang giua 5-20% va khong co co so ro rang, can xem xet lai nham dam bao rang muc thue se khong can tro kha nang canh tranh xuat khau Nhung uu dai thue danh cho cac nha cung cap dich vu can dugc thuc day theo phuong huong dam bao cong bang nhu doi voi linh vuc che tao, nham khuyen khich nhung hoat dong dau tu moi va cac doanh nghiep vua va nho, dong thoi can don gian hoa viec tiep can cac uu dai a - r r y r Thiet lap nhieu hon cac dai su quan o nuoc ngoai; Gia nhap ky ket cac hiep uoc quoc te qua tao dieu kien giam ap luc ve chinh sach cua nuoc so tai len cac doanh nghiep xuat khau Viet Nam: bo cac rao can ve quyen cong dan hay cu tru, xoa bo cac han che ve quoc tich doi voi hoat dong dau tu, hinh thuc so huu, su phan biet doi xu cac loai phi xin cap phep va cac phan biet doi xu ve thue - Co quy dinh, yeu cau cu the doi voi cac doi tac nuoc ngoai dau tu tai Viet Nam xoa bo han che doi voi cac DN cua ho su dung cac dich vu DN Viet Nam cung cap 86 KET LUAN Hoat dong tu- van noi chung va hoat dong tu van dau tu va xay dung noi rieng mdi xuat hien d nudc ta khoang hon mot thap ky nhung cung da cd nhung dong gop dang ke vao sir nghiep phat trien cua nudc ta Trong thuc te hien d nudc ta, cang co nhieu cac cong ty tu van dau tu va xay dung ddi Tuy nhien, hoat dong xuat khau lai chua bien linh vuc dich vu tu van Vi vay, cac bien phap thuc day xuat khau dich vu tu van xay dung chua duoc quan tam dung muc Qua qua trinh lam viec tai Cdng ty CP Tu van cdng nghe, thiet bi va Kiem dinh xay dung - CONINCO, nhan thay xuat khau dich vu tai CONINCO co tiem nang rat ldn, day cung la phuong hudng phat trien cua Cdng ty thdi gian tdi > •? r •? r Nghien cuu de tai “Thuc day xuat khau dich vu tw van xay dung cua Cdng ty Cd phan Tw van cdng nghe, thiet bi va Kiem dinh xay dung”, tac gia da he thong hoa nhung co sd ly luan cua hoat dong tu van xay dung tai doanh nghiep, nhung phuong thuc co the ap dung de xuat khau, cung nhu nhung loai hinh co the xuat khau Dac biet, tac gia tap trung phan tich cac phuong phap duoc su dung de thuc day xuat khau dich vu tai cac doanh nghiep tu van Tu nhung ly luan chung, tac r •> r gia da di sau nghien cuu nhung ket qua cua hoat dong xuat khau ve kim ngach, thi trudng, phuong thuc, loai hinh tai Cdng ty CP Tu van cdng nghe, thiet bi va Kiem dinh xay dung - CONINCO; phan tich cac phuong phap thuc day xuat khau duoc CONINCO su dung de dem lai ket qua tren Dua vao nhung phan tich cu the tren, nhung uu diem can phat huy, nhung nhupc diem can khac phuc da dupe neu ra, danh gia tim nguyen nhan khac phuc Qua nghien cuu, co the thay dupe mot phan nao nhung mat han che cua cac chuyen gia, cac to chuc tu van thuc hien linh vuc xay dung noi chung va CONINCO noi rieng Vdi nhung ket qua xuat khau da dat dupe giai doan (2007 - 2012), tien tdi nam 2020, mac du nhieu kho khan nhung co hoi phat trien cung khong it vdi dinh hudng tap trung moi nguon luc cho phat trien xuat khau, bang su phat trien vung chac, uy tin thuong hieu san cd cua CONINCO, cung vdi tinh than trach nhiem cdng hien cua Ban dieu hanh cung toan the can bo CONINCO, ben canh sir giup do, ung ho cua cac co quan va ban hang, CONINCO luon vung tin va tiep tuc budc di tren dudng thuc hien dat muc tieu chien luoc de Theo dinh hudng tang cuong thuc day xuat khau, tac gia co de xuat mot sd 87 kien nghi hoan thien cac cong cu thuc day xuat khau dich vu tu van xay dung cua CONINCO Nhung giai phap khac phuc da duoc neu luan van la khong nhieu, nhung hy vong gop mot phan vao viec giai quyet nhung han che thuc day xuat khau hien cua khong chi CONINCO ma cho ca cac cong ty tu van khac dang hoat dong linh vuc tu van dau tu va xay dung noi chung Phat trien xuat khau dich vu dac biet la dich vu tu van xay dung hien dang la mot van de mdi, thuc su duoc chu phat trien tai Viet Nam vai nam gan day, tir ly thuyet den thuc tien cdn nhieu van de chua hoan thien Cac giai phap cu the, chi tieu danh gia, cac nguon tai lieu nghien cuu thieu Cong vdi thdi gian cong tac tai CONINCO chua lau, tac gia da gap rat nhieu kho khan qua trinh thuc hien de tai Vi thdi gian nghien cuu cd han, linh vuc tu van xay dung la mot linh vuc ky thuat tuong ddi kho nen luan van cd the cd nhung sai sot Tuy vay, tac gia hy vong nhung nghien cuu tren ve cac giai phap thuc day xuat khau dich vu se ddng gop mot phan nho cac giai phap phat trien thi trudng, thuc day xuat khau cua Cong ty CONINCO Nhtrng giai phap chung thuc day xuat khau dich vu cho cac cong ty tu van noi rieng va cac cong ty cung cap dich vu Viet Nam noi chung xin duoc nghien cuu d muc cao hon DANH MUC TAI LIEU THAM KHAO • • TIENG VIET Cong ty CP Tu van Cong nghe, thiet bi va Kiem dinh xay dung - CONINCO (2012) Lich sic hinh va phat trien tic nam 1979 den Cong ty CP Tu van Cong nghe, thiet bi va Kiem dinh xay dung - CONINCO (2012) To chicc bo may quan ly, san xuat, cac linh vice hoat dong Cong ty CP Tu van Cong nghe, thiet bi va Kiem dinh xay dung - CONINCO » a r \ (2012) So theo ddi hap dong kinh te (cac hap dong co ky vai khach hang nude ngoai va ngudi Viet Nam a mcac ngoai) tic nam 2007 den nam 2012 Cong ty CP Tu van Cong nghe, thiet bi va Kiem dinh xay dung - CONINCO (2012) Bao cao thi trudng toan Cdng ty tic nam 2007 den nam 2012 Cong ty CP Tu van Cong nghe, thiet bi va Kiem dinh xay dung - CONINCO (2012) Bao cao tai chinh tic nam 2007 den nam 2012 Dang Dinh Dao, Hoang Due Than (2012) Giao trinh Kinh te Thuang mai Nha xuat ban DH Kinh te quoc dan Nguyen Thi Hudng (2001) Giao trinh quan tri kinh doanh qudc te, tap 1, NXB Thong ke Nguyen Thi Hudng (2003) Giao trinh quan tri kinh doanh quoc te, tap 2, NXB Lao dong - Xa hoi Nguyen Thi Hudng (2002, 2004) Quan tri du an va doanh nghiep co von dau tic nude ngoai ( FDI) NXB Thong ke 10 Duong Huy Hoang (2010) Thuc day xuat khau dich vu cua Viet Nam la vien cua To chicc Thuang mai The gidi (WTO) Trudng Dai hoc Kinh te qudc dan 11 Le Kieu (2002) Bai giang Tu van Giam sat Trudng Dai hoc Kien true Ha Noi 12 Dinh Cdng Luan (2005) Gidi phap nang cao nang luc cung cap dich vu tu van cho cac du an phat trien cua Cdng ty Tu van Dau tu va Kiem toan Viet Nam Trudng Dai hoc Kinh te qudc dan 13 Do Thi Ngoc (2006) Xuat khau dich vu cua Viet Nam — Thuc trang va gidiphap Trudng Dai hoc Kinh te qudc dan 14 Nguyen Trong The (1995) Giao trinh Tu van Quan ly Nha xuat ban Lao dong Ha Noi 15 Hd Van Tuan (2011) Xuat khau dich vu cua cac Ngan hang thuang mai Viet Nam Truong Dai hoc Kinh te quoc dan 16 Quoc hoi nudc Cong hoa xa hoi chu nghTa Viet Nam (2003) Luat Xay dung-, 17 http://coninco.com.vn/index.php/vi/hop-tac-quoc-te/445-lien-danh-nihon-sekkeiva-coninco-dat-giai-nhat-trong-cuoc-thi-tuyen-phuong-an-thiet-ke-kien-truc-congtrinh-xay-dung-mo-rong-tru-so-vien-kiem-sat-nhan-dan-toi-cao.html 18 http://coninco.com.vn/index.php/vi/hop-tac-quoc-te/442-coninco-gop-phan-totham-tinh-nghia-viet-lao.html 19 http://coninco.com.vn/index.php/vi/hop-tac-quoc-te/441 -coninco-vinh-du-lanha-tai-tro-kim-cuong-cho-hoi-thao-quoc-te-lan-thu-nhat-ve-ket-cau-ha-tang.html 20 http://coninco.com.vn/index.php/vi/hop-tac-quoc-te/440-coninco-ky-thoa-thuanhop-tac-ve-xay-dung-he-thong-tieu-chuan-chat-luong-gian-giao-thep-trong-caccong-trinh-xay-dung-viet-nam-voi-cong-ty-tnhh-maruichi-steel-tube-trong-chuyencong-tac-cua-doan-cong-tac-bo-xay-dung-den-tham-va-lam-viec-tai-nhat-ban-.html 21 http://coninco.com.vn/index.php/vi/hop-tac-quoc-te/407-hiep-hoi-idefie-phap- den-tham-va-lam-viec-tai-coninco.html 22 http://coninco.com.vn/index.php/vi/hop-tac-quoc-te/403-cong-ty-tu-van-hyder- anh-den-tham-va-lam-viec-tai-coninco.html 23 http://coninco.com.vn/index.php/vi/hop-tac-quoc-te/401-tap-doan-mace-anh- den-tham-va-lam-viec-tai-coninco.html 24 http://vncc.vn/index.php?option=com_vccontent&view=article&id=l 119&Itemi d=53 25 http://www.cdc.biz.vn/index.php?action=intro&op=capacity http://www.apave.com.vn/Home/Default.aspx?portalid=52&tabid=103&catid=3 35 27 http://www.giaxaydung.vn/diendan/f61/vai-tro-chuc-tu-van-giam-sat-trong- quan-ly-chat-luong-cong-trinh-xay-dung-13118.html 28 http://voer.edu.vn/bai-viet/khoa-hoc-xa-hoi/cac-nhan-to-anh-huong-den-hieu- qua-dau-tu-xay-dung-co-ban.html 29 http://t668.com vn/index.php?nv=:news&op=Tin-Tuc-Cong-Ty/T668-Khang- dinh-vi-the-tren-thi-truong-tu-van-xay-dung-49 30 http://www.vietrade.gov.vn/kien-thuc-kinh-doanh/1997-quan-ly-rui-ro-trong- hoat- dong-xuat-khau-tai-viet-nam.html PHU• LUC DANH GIA NGUON NOl • - BANG XEP HANG • • LUC • CUA CONINCO VA MOT TRANH TRONG XUAT • SO DOI THU CANH • KHAU DICH VU TU* VAN XAY DUNG NAM 2010 Tieu chi STT CONINCO VNCC CDC APAVE Nguon von tu co 8 Uy tin tren thi truong xuat khau Chat luong nhan luc 7 Chat luong dich vu tu van van phong 5 Chat luong dich vu tu van hien trudng 8 Su san co cua may moc, thiet bi 7 Su gon nhe cua bo may quan ly 5 8 Quy trinh quan ly chat luong san pham theo tieu chuan quoc te 6 Mang ludi hoat dong 8 6 7 66 66 58 71 10 nguon Ty le can bo san sang di cdng trinh xa np -»• Tong aiem 7 Ghi chu: •> - Diem ty danh gia duoc xay dung tren thang diem 10; - Bang xep hang chi mang tinh danh gia tong ket noi bo CONINCO; - Cac tieu chi dua khong day du, diem tu danh gia chi mang tinh thoi diem (Nguon Danh gid nguon luc CONINCO nam 2010 P TT - CONINCO) PHU LUC - KINH NGHIEM CUA CONINCO TRONG XUAT KHAU DICH VU TU VAN VAN PHONG N O PROJECTS Yen So park CLIENTS Gamuda Land Vietnam (Malaysia) Manufacture of Kenmec Vietnam Kenmec Vietnam Ltd., Co Ltd., Co Almond Court villa Kukdong Engineering Construction Co Ltd (Korea) Chyun Jaan enterprise Co., LTD (China) EVA manufacture Testing of concrete quality at site Jang Chang international Company of Jang Chang international Company Wood industrial (Korea) of Wood industrial Cam Pha cement plant Loesche GmbH (German) Yen Binh cement plant China National Heavy Machinery Corporation (China) Project CDMA Hanoi Telecom Baran Ltd., Go Vinata Towers Vinata International Joint venture Co 10 Medical rubber plant Vietnam 11 Dolphin plaza Dongkuk Dongkuk Vietnam Ltd., Co (Korea) TID Co., LTD - Dolphin plaza Project Management (Nguon Bao cao phat trien thi truong P TT - CONINCO) PHU LUC - KINH NGHIEM CUA CONINCO TRONG XUAT KHAU DICH VU• TU VAN HIEN TRUONG • • CLIENTS PROJECTS NO My Dinh International Stadium Wright Outcomes Pty., Ltd (Australia) National Conference Center China Shanghai (Group) Corporation for Foreign Economic & Technological (China) Operation office of Hua Zhen Textiles Tenement house of International and Trading Ltd Hong Kong at Lang entertainment club Son (China) Block G3 International Tien Son Industrial zone Trendsettes Fashion Co., (German) Vietnam Meisel plant KuriviataThang Long venture Company Hanoi Tung shing Square FTC - Tungshing Co., Ltd (Hong Kong) Improve and A1COCO1 Project Rental Factory No6 Taisei Company (Japan) 10 New goethe Isntitut Buppalo architectc Co., Ltd (German) 11 Plot DI, D4 South Thang Long KuriviataThang Long venture Company new urban 12 Building No.03 & No.04 of UNIS United Nations International School of Hanoi (England) project 13 Carbon manufacture at My Yen - Total building (Australia) Hung Yen 14 Tan Da multistorey building - Ho Norolk Development Group (VN) Co., Ltd Chi Minh city 15 Office Building and Commercial Space21 Fonexim Ltd., Co (Korea) Center 16 Villa A5 CoCo International Co., Ltd Thuy Khe - Hanoi (Japan) 17 Diamond plant Discovery Ciputra upgrade Hanoi Citra Westlake City Co.Ltd (Indonesia) Villa Development Ltd., Joint CoCo International Co., Ltd (Japan) Ltd., Joint systems Ltd., Diamond Ltd., Co Co NO CLIENTS PROJECTS (Belgium) 18 Thanh Tri Bridge Hanoi Obayashi - Sumitomo JC (Japan) 19 Negotiation of damage compensating of 09 households of the Lu Set diverge freshets area (Team 30 - Phuong Liet ward Thanh Xuan Dist.) Shimisu Co (Japan) 20 Kein Hing Muramto Manufacture Vina Kinden Co (Vietnam) 21 Services Residence 131 Thai Ha 22 International commerce and Renovation and extension of BigC supermarket service Beurbon Thang supermarket Long (France) 23 Hanoi Plaza Hotel Charm Vit Group (Korea) 24 Bored piles - Kim Cuong Island Binh Thien An Real Estate JSC (Ukraine - Kazakhstan) 25 Keangnam Tower 26 Complex Office, Super market and Raymond Woo Co., and Engineering Association Automatic Carpark 28 Orange Garden Vinapol JSC 29 Residence and Commerce Center Huyndai RNC Ha Tay Ltd., Co (Korea) Hanoi Landmark CPT Investment of construction Ltd., Corp Commerce Keangnam Group Design (Nguon Bao cao phat trien thi trudng P TT - CONINCO)