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4708 LV ThS DHKTQD *1 TRUONG DAI HOC KINH TE GUOC DAN ■ • - Robo fflcaoa - DAI HOC KIQD TT THONG TIN TH VI&N PHONG LUAN AN ‘ TV LIEU TRAN THI PHUONG NGA MOT SO BIEN PHAP TAO DONG LOO CHO NGUIOI LAO DONG TRONG CONG TY CP DAO TV XAY DUNG VA ■ ■ ■ ■ ■ ■ NAO VET CONG TRINH THUY CHUYfiN NGANH: QUAN TRI NHAN LUC LUAN VAN THAC SYQUAN TRI KNH DOANH TffS A?0? Ngtfdi htfdng dan khoa hoc: PGS.TS VU HOANG NGAN HA NOI, NAM 2010 u h □ MVC LVC Trang MO DAU A Chuang 1: Ca sa ly luan ve tao dong luc lao dong Doanh nghiep 1.1 Khai niem 1.2 Cac thuyet ve tao dong luc 1.3 Cac bien phap tao dong luc lao dong doanh nghiep 10 1.4 Cac nhan to anh huang tdi dong luc lao dong doanh nghiep 16 1.5 Su can thiet phai tao dong luc doanh nghiep 25 1.6 Kinh nghiem tao dong luc tai mot so doanh nghiep 26 Chuang 2: Phan tich thuc trang tao dong luc cho nguai lao dong —' A cong ty CP Dau tu xay dung va nao vet cong trinh thuy e A A 2.1 Gidi thieu ve cong ty CP Dau tu xay dung va nao vet cong trinh thuy 32 2.2 Thuc trang tao dong luc cho nguai lao dong cong ty CP Dau tu xay dung va nao vet cong trinh thuy 2.2.1 Xac dinh ro nhiem vu va tieu chuan thuc hien cong viec 38 2.2.2 Tao dieu kien de nguai lao dong hoan nhiem vu 43 2.2.3 Tao dong luc bang bien phap khuyen khich vat chat 47 2.2.3.1 Tien luang 47 2.2.3.2 Tien thuang 55 2.2.3.3Phuc lai 58 a r a 2.2.4 Tao dong luc bang bien phap khuyen khich tinh than 62 2.2.4.1 Ca hoi thang tien 62 2.2.4.2 Ca hoi dao tao va phat trien ban than 65 2.2.4.3 Moi trudng lam viec 70 2.3 Mot so nhan to chinh anh huang tai tao dong luc cho nguai lao dong cong ty 74 2.3.1 Nhan to ttr phia nguai lao dong 74 2.3.2 Nhan to tir cong ty 74 2.3.2.1 Moi truong lam viec 74 2.3.2.2 Phong each lanh dao bat cap 76 2.3.2.3 Chinh sach nhan su 77 2.3.3 Nhan to tu ben ngoai 82 Chuang 3: Mot so giai phap tno dong luc cho nguoi lao dong cOng ty 85 CP Dau tu xay dung va nno vet cong trinh thuy 3.1 Muc tieu, chinn luac kinh doanh cua cong ty 85 3.2 Giai phap 86 3.2.1 86 Nhom giai phap truoc mat 3.2.1.1 Thiet lap muc tieu cong ty va muc tieu ca nhan cho nguoi lao 86 dong 3.2.1.2 Hoan thien cach tlnh luang cho khoi van phong va cong truong 87 3.2.1.3 Hoan thien chinh'sach thuang 95 3.2.1.4 Xay dung moi truong lam viec than thien 97 3.2.2 Nhom giai ppap mann t inh au dai 101 3.2.2.1 Thuc hien tuySn chon dung quy trinh 101 3.2.2.2 Xay dung phong cach lanh dao phu hap ■> 102 r r \ 3.2.2.3 Thuc hien chinh sach luan chuyen cong viec doi voi khoi thuyen 104 vien 3.2.2.4 Da ddnn h6a he thdnn ppuc cri tronn coon ty 104 3.3 Kien nnhi 107 KET LUAN 110 TAI LIEU THAM KHAO 112 PHV LVC 114 DANH MIC CAC BANG BIEU, SO DO Trang Sa 1.1 He thong thu bac nhu cau cua Maslow Bang 1.1 He thong hoa cac nhu cau cua Maslow vao doanhnghiep Bang 1.2 Hai nhom yeu to theo hoc thuyet cua Herzberg Sa 2.1 Co cau to chuc cong ty 35 Bang 2.1 So luong lao dong cong ty qua cac nam 36 Bang 2.2 Phan loai lao dong theo trinh chuyen mon ky thuat 37 Bang 2.3 Co cau lao dong theo tuoi 37 A Z A Bang 2.4 Ket qua dieu tra ve muc tieu cua cong ty 38 Bang 2.5 Dieu tra ve thiet lap muc tieu cua nguai lao dong 39 A A Bang 2.6 Dieu tra ve thuc hien muc tieu cua nguai lao dong A A 40 Bang 2.7 Dieu tra ve nhiem vu cu the va tieu chuan thuc hien cong viec 41 Bang 2.8 Dieu tra ve su bo tri cong viec cong ty 44 AAA AZ Bang 2.9 Dieu tra ve cac dieu kien can thiet thuc hien cong viec 46 Bang 2.10 Quy dinh muc luong cong viec cong ty 48 Bang 2.11 Quy dinh he so cong viec Hi 49 Bang 2.12 Ket qua dieu tra vg CaCh tinh luong cong ty 50 Bang 2.13 Bang dieu tra ve su hai long vdi tien luong 51 Bang 2.14 Tien luong binh quan 51 A A Bang 2.15 Bang dieu tra ve danh gia thuc hien cong viec 53 Bang 2.16 Bang 56 Bang 2.17 Cac loai phuc loi cho nguai lao dong tai cong ty 59 Bang 2.18 Danh gia ket qua dieu tra ve phuc lqi cong ty 61 Bang 2.19 y|1gng j^g c^c vj tri gg g^t ngj gg cong ty 64 Bang 2.20 Dieu tra ve dao tao tai cong ty 66 Bang 2.21 Thong ke mot so khoa dao tao ben ngoai cua cong ty 68 A A Bang 2.22 dieu tra thudng cong ty A Z Dieu tra moi quan he bo phan cong ty 71 Bang 2.23 Dieu tra ve moi quan he tap thS cong ty Bang 2.24 Dieu tra ve phong each lanh dao tai cong ty 72 76 Bang 3.1 Phan nhom muc luong Mi 88 Bang 3.2 Quy dinh he so ap dung danh gia thuc hien cong viec 90 Bang 3.3 Tieu chi danh gia thuc hien cong viec khoi van phong 92 Bang 3.4 Tieu chi danh gia thuc hien cong viec khoi cong truong 94 TRUONG DAI HOC KINH TE QUOC DAN ■ ■ - TRAN THI PHUONG NGA MOT SO BIEN PHAP TAO DONG LUC CHO NGltil LAO DONG TRONG CONG TY CP DAU TUXAY DUNG VA NAO VET CONG TRINH THUY ■ CHUYfiN NGANH: QUAN TRI NHAN LUC TOM TAT LUAN VAN THAC SY • • HA NfH, NAM 2010 J' i mOdau Tinh cap thiet cua de tai Lao dong la yeu td dau vao quan nhat cua Doanh nghiep Ngay vdi sir gia tang khong ngirng cua cac doanh nghiep mdi, vdi su thay doi nhanh chong cua moi truong kinh doanh, muc canh tranh cang gay gat va xu hudng toan cau hoa, vai tro cua yeu to nguoi cang dupe nhan manh va dupe quan tarn hon bao gio het Vai tro cua nguoi cang dupe chu trong, cung vdi nhan thuc cua nguoi lao dong cang cao, su lua chon nghe nghiep cang rong, cac headhunter (San dau nguoi) luon san don, mdi chao Lam the nao de gitr chan nhan vien, dac biet la nhan vien co trinh cao luon la van de tran tro cua cac doanh nghiep hien Va giai phap dupe nhieu cong ty lua chon de cung co va tri nguon nhan luc la tao dong luc lao dong cho nhan vien, bdi le dong luc lao dong se tao su gan ket giua nhan vien vdi cong ty- Cong ty CP Dau tu xay dung va nao vet cong trinh thuy dupe lap nam 2006 - Con rat non tre he thong cac doanh nghiep noi chung va dac biet non tre vdi cac cong ty xay dung va van tai bien Viet Nam noi A ? f A rieng.Vdi mo hinh cong ty co phan nha nude, dac diem co cau to chuc cong kenh, nguon nhan luc thieu va yeu ve trinh chuyen mon nhieu, cac chinh sach nhan su thieu va chua phu hop vdi mong muon cua ngudi lao dong da gay can trd ldn viec tao dong luc lao dong cho nhan vien cong ty, dac biet la nguon nhan luc co chat lupng cao De tim nhung nguyen nhan sau xa nhat viec tao va can trd dong luc lam viec cua toan the can bo cong nhan vien Cong ty, dong thdi dua cac giai phap de tao dong luc lao dong cao nhat nham tao su gan ket chat che giua nhan vien vdi cong ty, dac biet la su gan bo cua nhung Lao dong co trinh cao Em xin chon de tai : ii “ Mot sb bien phap tao dong luc cho ngud’i lao dong cOng ty CP Dau tu xay dung va nao vet cong trinh thuy” Muc tieu nghien cuu He thong co so ly thuyet ve dong luc lao dong, cac bien phap tao dong luc va cac nhan to anh huong toi tao dong luc cho nguai lao dong doanh nghiep Phan tich, danh gia thuc trang tao dong luc cho nguai lao dong va tim cac nhan to anh • huong toi dong luc cua nguai lao dong cong ty CP Dau tu xay dung va nao vet cong trinh thuy De xuat mot so giai phap va kien nghi de tao dong luc cho nguai lao dong cong ty CP Dau tu xay dung va nao vet cong trinh thuy Doi tuong, pham vi nghien cuu Ddi tuong nghien cuu: Tao dong luc cho nguai lao dong cong ty CP Dau tu xay dung va nao vet cong trinh thuy Pham vi nghien cuu: Khong gian: tat ca cac bo phan Cong ty Thai gian: tu 2007-2009 Phuong phap nghien cuu Phuong phap tong hop, thong ke: thong qua cac tai lieu thong ke, bao cao da duoc xuat ban, cac bao, tap chi, internet Tu khao sat: Khao sat dinh luong thong qua bang hoi voi co cau phieu dieu tra nhu sau: Co cau r So luong phieu Van phong 28 Cong truang 26 r A nr'i A Thuyen vien 58 Tong 112 119 □ Binh thuong □ Khong y kien 32 Trong qua trinh lam viec anh/chi co nhan duoc phan thuong cho tich lam viec cua minh khong? □ Thudng xuyen □ Hiem □ Thinh thoang □ Chua bao gio 33 Anh/chi cam thay the nao nhan duoc phan thudng □ Rat vui va tu hao □ Binh thudng □ Cam thay vui □ Khong co cam giac gi 34 Anh/chi danh gia the nao ve each tinh thudng cua cong ty? □ Cong bang □ Chua cong bang □ Cung tam dupe □ Khong y kien 35 Phan thudng ma anh/chi nhan dupe? □ Vuot qua mong dpi □ Khong hai long □ Hai long □ Qua thdt vong □ Binh thudng □ Khong y kien 36 Anh/chi danh gia the nao ve che phuc loi cua cong ty? □ Rdt tdt □ Binh thudng □ Tot □ Chua tdt 37 Anh/chi danh gia the nao ve cac phong trao Cong ty, Cong doan va Doan nien to chuc? □ Rat co y nghia ve tinh than □ Ngheo nan □ Binh thudng □ Khong quan tam 38 Anh/chi tham gia phong trao la do? □ Tu nguyen V □ Bi bat buoc DAO TAO 39 Anh/chi co hieu rd quy che dao tao cua cong ty khong? □ Hidu rat rd □ Khong hieu □ Biet qua thdi 40 Trong qua trinh lam viec anh/chi dupe cong ty cho di dao tao may lan? 120 □ > lan □ lan □ lan □ lan □ lan 41 Muc dich tham gia cac khoa dao tao, huan luyen cua anh/chi la? □ Nang cao ky nang thuc hien cv □ Thang tien □ Chuyen viec □ Bi cong ty bat buoc di _ AZ □ De hop ly bang cap voi cong viec hien tai 42 Chi phi dao tao cho khoa hoc la do? Tir t i'ic 100% □ Cong ty ho tro 100% □ Cong ty ho tro mot phan * CONG VI _ z _ * TAC TAO DONG LC’C TRONG CONG TY 43 De gan bo lau dai vo i cong ty , anh/ch can cong ty co nhungchinhsachgi? r r \ (Danh so thu tu uu tien: la tut tien nhat va giam dan tie 2, 3, ) □ Luong cao va cong bang i □ Moi truong lam viec tot □ Thudng nhieu □' Co hoi thang tien □ Lanh dao than thien _ r r □ Che phcc loi tot □ Co hoi dao tao □ Y kien khac: □ Duoc ghi nhan dcng tich Xin chan cam un vi su hup tac cua anh/chi! 121 PHU LUC 02 TONG HOP KET QUA DIEU TRA BANG BANG HOI KSt qua di£u tra cac cau hoi vo'i cau tra ldi lua chon cac phuang an Phuong an 10 Tong 30 43 39 28 19 26 73 31 38 43 112 43 60 22 21 69 78 39 18 44 39 23 27 64 21 23 49 33 10 91 11 10 11 83 13 11 112 12 24 73 70 167 13 14 29 15 46 49 17 16 96 16 112 17 81 28 112 18 33 55 21 112 19 25 70 112 20 45 14 48 112 21 16 32 57 112 Cau hoi 112 60 81 35 47 10 384 112 112 112 112 16 18 49 151 112 122 Ket qua dieu tra cac cau hoi vdi cau tra tdi lua chon cac phuung an Phuong rp /V Tong 22 43 14 16 18 20 10 23 11 58 35 24 14 67 16 25 38 56 18 112 26 49 55 112 27 78 17 28 54 58 29 21 30 15 34 31 14 31 54 32 14 90 112 33 62 26 16 112 34 27 38 40 112 35 33 58 17 36 31 52 23 112 37 70 25 10 112 38 106 39 71 38 40 23 70 112 41 31 18 60 42 26 an 10 Cau hoi 135 112 112 112 10 112 26 54 54 112 112 112 42 123 Ket qua dieu tra cac cau hoi vdi cau tra ldi lua chon cac phuang an theo thd tw uu tien Phuong Ket qua lna chon phuong an nu tien Cau an tra hoi •> nn A Tong 93 14 56 27 21 112 15 25 47 18 112 21 43 26 19 112 12 18 75 112 96 13 82 15 3 3 18 28 44 11 15 22 48 12 112 1 10 12 23 53 112 53 18 21 112 16 44 16 27 112 55 12 20 112 lod 14 112 112 112 112 43 124 PHU LUC 03 MQT SO CAU HOI PHONG VAN I PHONG VAN NHAN VIEN NGHI VIEC Ly chinh ma anh/chi nghi viec tai cong ty? Ly nao la co ban nhat? De tiep tuc lam viec tai cong ty anh/chi de nghi cong ty thay chinh sach gi? II PHONG VAN QUAN LY TRUC TIEP Dieu gi lam anh/chi thay can tro thuc hien cong viec? III PHONG VAN NHAN VIEN Cac tieu chuan thuc hien cong viec duoc dua ra, anh/chi co thay kho de dat duoc khong? De lam tot cong viec hien tai anh/chi can nhung dieu kien gi? PHU LUC 04 BIEU MAU DANH GIA THUC HIEN CONG VIEC CONG TY TNHH MOT THANH VIEN DAU TU VA XAY DUNG VINASHIN CONG TY CP DAU TU XAY DUNG VA NAO VET CONG TRINH THUY CONG HOA XA HO I CHU NGHIA VIET NAM Doc lap - Tu - Hanh phuc Bo phan : Phong DANH GIA TINH HINH THUC HIEN CONG VIEC Thang nam Danh gia tinh hinh thuc hien cong viec cua cac nhan vien bo phan: stt Ho va ten »T A • A •A Q Danh gia r A Ghi chu Noi dung cong viec chu yeu Tuan Tuan Tuan Tuan Ha Noi, Thang Nam Phu trach bo phan PHU LUC 05 di£n gi Ai chi ti£t noi dung tieu chi va thang di£m danh gia luong van phong CAP hoan va diGm danh gia TIEU CHI DANH GIA 100 diem 80 diem 60 diem 40 diem Dl£M CONG: hIIEU QUA CONG VIEC Khdi luong cong viec - Thuc hidn day du khoi luong edng vide theo dung chuc danh dam nhiem vdi tan suat cao so dau vide nhieu hay thdi han gap rut - Thuc hien day du khdi luong cOng viec theo chuc danh vd phai dam nhiem thdm khoi luong cdncj vide cua ngudi khde hay so luong cac cong vide phat sinh duoc giao nhieu Chlit luong cong viec - Thi/c hien day du khoi luong - Thuc hidn day du khoi luong cong viec duoc giao vd tan suat edng vide theo chuc danh nhung tan suat thuc hidn edng viec giam thyc hidn deu ddn nhieu anh huong cua nhung - Thuc hidn day du edng vide theo yeu to khdeh quan chuc danh vd kidm nhidm thdm mOt phan edng vide cua ngudi - Thuc hidn mOt phan edng vide theo chuc danh cd ngdy nghi khde nhung khong qud nhieu phdp tuan tu ngdy den 1.5 ngdy - Thye hidn phan edng vide theo chuc danh cd so ngdy nghi phdp bdng tu ngdy den 2.5 ngdy - MOt phan edng vide chinh duoc giao chua duoc thuc hidn - Tan suat edng vide giam nhieu anh huong cua nhung yeu to khdeh quan vd vi tri cong vide dd cd tu ngudi dam nhdn tro len - Thuc hien day du cdc cong viec chinh duo’c giao - Thuc hien vuot mire yeu cau d - Thuc hien dat muc yeu cau, muc - Thuc hien dat ydu cau, muc tieu tieu d tat ca cac cong viec duo’c o cdc cong vide chinh duo’c giao tat ca cac cong viec dam nhan hay o phdn Ion cdc cong viec giao chinh, quan duoc giao Tuy - Cdc cong viec chinh duo’c giao nhien mot so nhiem vu chua dat deu hoan vuot muc ydu ydu cau va muc tieu cong viec cau, nhien mot so cong nhung khong gay anh huong Ion viec khac hoan chua dat den phong va cty ydu cau nhung khong gay anh huong Ion den cong viec chung - Khoi luong cong viec duoc thyc hien rat it (40 hodc 60 diem) cua ca phdng hay cua cty - Mot so edng viec quan chua dat ydu cau vd muc tieu, gay anh huong den ket qua chung cua phdng vd cua cong ty CAP DO HOAN THANH VA DlGM DANH GIA TIEU CHI DANH GIA lOOdiim 80 diem 60 diem 40 di6m Thcri han hoan - Cdc cdng vide duo’c giao deu - Hoan cdng vide dung ydu - Cdc cdng vide hay phan ldn cdc - M$t so cdng vide chu yeu chua cau v6 thdi han cdng vide chinh, quan trQng duac hodn dung thdi hgn cong vi?c hodn th^nh trudc thdri han giao hodn dung thdi hgn ydu - Cdc cdng vide chinh, quan trQng cau hoan trudc thdi hgn Mot so cdng vide khac chua hoan - Mdt so cdng vide chua hodn dung ydu cau nhung khdng gdy dung thdi han nhidn anh hudng ldn den cdng vide cua khdng gdy anh hudng ldn den hieu qua cdng vide cua phdng vd cua phdng hay cua cdng ty cdng ty Tinh chu dong - Ludn chu ddng thi/c hidn, tich va sang tao cue hoan cdng viec du’Q’c cong viec giao va bao cao kjp thdi Lu6n cd nhung sang kien hay phuang phap mdi, cai tien each thuc lam viec mang l$i ket qua cao hay tiet kiem du’Q’c chi phi ldn Tinh hap tac cong viec - Chu ddng thuc hien, tich eye hoan cdng vide du’Q’c giao vd bdo cdo kip thdi, hiem ngudi quan ly phai ddn doc va nhde nhd Cd sdng kien thuc hidn cdng viec - Cd tinh than chu ddng thuc hien vd hodn cdng vide nhung ddi khi, ngudi quan ly phai don doc, nhde nhd It sdng kien cdng vide, thudng xuyen Idm vide theo edeh dap khudn cu - Nhieu trudng hop chua chu ddng, tich cue nhan vd hodn nhidni vy, gay anh hudng ldn den ket qua cdng vide cua phdng hay cua Cdng ty Ngudi quan ly phai ddn doe, nhde nhd thudng xuydn Ludn ludri Idm viec theo each ddp khudn cu - Tich cue chu dong phoi hop, - Cd tinh hap tac cdng vide - Hop tac cdng vide d muc - Ldm viec ca nhan, khdng cd tinh chia se thong tin, giup da dong tot vua phai, chua the hien duo’c su hop tac cdng viec tich cue va nhiet tinh nghiep cong viec chung de dat hieu qua cao CAP DO VI PHAM VA TIEU CHI DANH GIA 0,5 S6 TRIT 0,3 0,2 0,1 lan di mudn/thang lan di mu$n/thang lan di mudn/thang DI^M TRIP: K\fLUATL ah nnwr, ■ Di muon Tu trSn lan di mufin /thang - Canh cao bang van ban lan/nam Ky luat Ddng phuc > lan khdng m$c dong phyc/nSm lan khdng mac dong phuc/nam - Canh cao bang van ban lan/nam - Nhac nho bang mi£ng lan/nam lan khdng mac dong phuc/nam - Lam ban tudng trinh va bi nhac nho bang mi£ng lan/nam lan khfing mac dong phyc/nam 129 PHU LUC 06 BIEU MAU DANH GIA THUC HIEN CONG VIEC • • • KHOI VAN PHONG _ Thong tin chung: - Nguoi duoc danh gia: Chuc danh: - Truong bo phan: Chuc daihi: - Bq phan: - Thoi gian danh gia: Danh gia ket qua thuc hi?n cong viec: - Noi dung cong vi?c: - Danh gia: TT Tieu chi danh gia Diem danh gia (1 00, 80, 60, 40) Cap danh gia 100 80 60 40 Tron gsO Ca nhan Khoi luong cong viec 25% Truong BP Ca nhan Chat luong cong viec 25% Truong BP Ca nhan Thoi gian hoan cong viec 20% Truong BP Tinh chu dong va sang tao cong viec Ca nhan 15% Truong BP Ca nhan 15% Tinh hop tac cong viec Truong BP Diem yeu to 130 rp A r X Ca nhan X A Tong diem cac yeu to Truong BP Ket qua danh gm Diem TB cac yeu to = (Diem ca nhan + Diem Truong BP)/2 = Xep loai: Loai B □ Loai C □ (83-» 89 diem (68-» 74 diem 75-» 82 diem) 60-» 67 diem) Loai A Q (80 -» 100 diem) Loai D □ (< 60 diem) He so: Tong he so tru: (Trong tru: Vi pham ky luat: Di muon: Dong phuc: ■) He so tinh luong = He so - Tong he so tru = Nhan xet cua Truong bQ phan: - Uu diem: - Khuyet diem: - De nghi: + Ve dao tao: + Khac: Y kien cua nguai duac danh gia: Ngdy Ban Giam doc Ngay Phong Nhan chinh Ngcy rp ■> A A Truong bo phan Ngay Nguai duac danh gia PHU LUC 07 DI^N GlAl CHI TlGT NOI DUNG TIEU CHI VA THANG Dl£M DANH GIA KH6l CONG TRU’O’NG TIEU CHI DANH GIA CAP hoan va di£m danh gia 100 diem 80 diem 60 diem 40 diem : ' Kha nang thuc hien cong viec - Kha nang thac hien cong viec - Kha nang thuc hien cong viec xuat sac, Nam bat cong viec tot, hoan cong viec duac nhanh va lu6n lu6n hoan giao vOi chat luang dat y6u cau cac c6ng viec duac giao vai chat luong c6ng viec cao - Kha nang thuc hien cong viec a muc trung binh, nam bat cong viec chua duac nhanh, hieu qua cong viec khong cao - Kha nang thuc hien cong viec yeu the hien O hau het cac cong viec chinh deu khong hoan hoac lam vOi chat luang khong dat yeu cau, nam bat cong viec cham Trach nhiem vai cong viec - Chu trong c6ng viec, luon - Lam cac cong viec duac giao va - Lam cac cong viec duac giao, lu6n theo dOi de phat hien va xu cO phat hien nhung phat sinh nhung it chu y den cac van de phat sinh cong viec dO ly cac phat sinh cO the xay cho nhung doi chua day du den cdng viec duoc hoan - Chi lam cong viec duac giao, khong theo dOi hoac phat hien cac phat sinh de xu ly, gay anh huang lOn den chat luang cong viec hoac tien chung - Nhieu trudng hap chua chu dong, tich cuc nhan va hoan nhiem vu, gay anh hudng lOn den ket qua cong viec cua phOng hay cua Cong ty Ngudi quan ly phai don doc, nhac nha thudng xuyen Tinh chu dong - Lu6n chu dong thuc hien, tich cong viec cuc hoan cong viec duoc giao va bao cao kip thd*i, khong nao phai de quan ly nhac nha - Chu dong thuc hien, tich cuc hoan cdng viec duac giao va bao cao kip thdi, hiem ngudi quan ly phai don doc va nhac nhO - CO tinh than chu dong thuc hien va hoan cong viec nhung doi khi, ngudi quan ly phai don doc, nhac nha Kha nang - Luon co nhung sang kien hay sang tao va linh phuong phap mai, cai tien cach hoat cong thuc lam viec mang lai ket qua viec cao hay tiet kiem duac chi phi lan Xu ly cong viec mot cach linh hoat khong ung nhac dap khuon - CO sang kien thuc hien cong viec mang lai hieu qua Xu ly cac tinh huong cong viec nhanh - It sang kien cong viec, - Luon luon lam viec theo cach dap thudng xuyOn lam viec theo cach khuon cu Xu ly cong viec cham dap khuon cu Xu ly cong viec cham Tinh hap tac cong viec - Tich cuc chu dong phoi hap, - CO tinh hap tac cong viec - Hap tac cong viec a muc - Lam viec ca nhan, khong cO tinh chia se thong tin, giup da dong tot vua phai, chua the hien duac su hap tac cong viec tich cuc va nhiet tinh nghiep cong viec chung de dat hieu qua cao 132 PHIJ LUC 08 BIEU MAU DANH GIA THUC HIEN CONG VIEC KHOI CONG TRlTdfNG Thong tin chung: - Ngudi dugc danh gia: Chuc danh: - Truong bo phan: Chuc danh: - Bq phan: - Thoi gian danh gia: 2.Danh gia ket qua thuc hien cong viqc: - Mo ta mQt s6 nhiem vu chinh da thuc hien thang vua qua: - Danh gia: TT Tieu chi danh gia I}iem danh gia 00, 80, 60,40) Cap danh gia 100 80 60 40 Tron gsd Ca nhan Kha nang thuc hien cong viec 30% Truong BP Ca nhan Trach nhiem vui cong viec 20% Truung BP Ca nhan Tinh chu dong cong viec 20% Truong BP Ca nhan 15% Kha nang sang tao va linh hoat Truung BP Thai lam viec va tinh hup tac cong viec Ca nhan 15% Truung BP Diem yeu to 133 Ca nhan rri X r X jX Tong aiem cac yeu to Trudng BP Ket qua danh gia Diem TB cac ydu to = (Diem ca nhan + Diem Trudng BP)/2 = Xep loai: Loai B Q Loai C □ (65^ 80 diem) (51^ 64 diem) Loai A □ (81-> 100 diem) Loai D □ (< 50 diem) Nhan xet va de nghi cua Truong bQ phan: - Uu diem: - Khuyet diem: - De nghi: + Ve luong: DGiunguyen DTang5% □ Tdng 10% DTangkhac + Ve dao tao: + Khac: Danh cho nguoi duoc danh gia: - Myc tieu cong viec thang toi; - Kien nghi: Ngay -i Ban Giam doc Ngay Phdng Nhan chinh Ngay Trudng bo phan Ngay Ngudi duoc danh gia