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A SALES STAFF SATISFACTION SURVEY PRESENTATION ON Contents 1.Introduction 2.TH True Milk sales staff department 3.TH True Milk sales staff satisfaction survey Conclusion and our mesages Introduction Company profile Vision and Mission TH stands for True Happiness Pure Modern Fresh Perfect production line Products Target customer A new spotlight for the fresh milk industry in Vietnam The first Vietnamese fresh milk is applied the best modern technology in the world Turning toward people, no distinguishing age and sex Target customer of TH true milk is children TH True Milk sales staff department TH True Milk sales staff department Communication Customer Assistance Product Knowledge Sales staff roles Financial Transactions Showcasing TH True Milk sales staff satisfaction survey What is a Sales staff satisfaction survey ??? TH True Milk sales staff satisfaction survey The TH True milk sale staff directly contact with the customers, how much profit the company might gain depends on them Due to the importance of sale staff, we should make a survey to assess their satisfactions in working Therefore, a survey is needed in order to help the company understanding how the staff currently feel and whether they think they are treated well OBJECTIVE OF THE RESEARCH To assess the importance of effective job satisfaction To discuss various methods to improve job satisfaction To analyze various problems inhibiting effective job satisfaction To find out the whether the employee are satisfied of not for their job To analysis the company working environment To check the degree of satisfaction of employee To find that employees are working with their full capabilities or not TH True Milk sales staff satisfaction survey Please indicate the extent to which you agree with the following statements TH True Milk sales staff satisfaction survey 2.What I like best about working for TH True Milk company is? 3.Thing that TH True Milk company should to make it a better work place are? What I like best about working for TH True Milk sales department is? Thing that TH True Milk sales department should to make it a better workplace are? TH True Milk sales staff satisfaction survey 6.Please indicate the extent to which you agree with the following statements TH True Milk sales staff satisfaction survey Which of the above factor most strongly affects satisfaction with your work? Why? TH True Milk sales staff satisfaction survey 8.Please indicate the extent to which you agree with the following statements TH True Milk sales staff satisfaction survey What else about your supervisor affects your job satisfaction TH True Milk sales staff satisfaction survey 10 How satistied are you with TH True Milk sales staff satisfaction survey 11 What other aspects of your job significantly affect your overall job satisfaction? CONCLUSION Job satisfaction of employees of TH true milk Relation between managemnet and workers is good Mentality behavior of employee about the company is depends on the working condition and senior behavior Working condition of the company is satisfactory for employee Many employees have good thinking about his supervisors Many employees are happily with tools and equipment provided by the company Many employees take not attention on the union meeting Employees are not completely satisfied with their salaries They often feel that overwork load OUR MESAGES To increase the job satisfaction level of the employee, the company should concentrate mainly on the incentive and reward Ideal employees should concentrate on their job Company should give promotional to these employees who deserve it Successful employees should be motivated according to the time and situation Open communication with Top management should be there so that if employees are having any grievances so those could BIBLIOGRAPHY Class notes Research Methodology Managing Human Resources New papers Magazines Websites: www.ehow.com www.thmilk.vn www.marketingchienluoc.com www.quantisoft.com THANK YOU FOR LISTENNING