Tap chl KHOA HQC OHSP TPHCM 86 34 ndm 2012 DAM BAO CHAT LI/QNG VlEC D A N H GIA TIEU CHUAN NGUrdl HQC 6 TRU''''dNG D^I HQC PHAM THOY HU ONG TRI^U'''' T6M TAT Bdi bdo ndy dugc rit ra tic chudi khdo sdt nhdm[.]
86 34 ndm 2012 Tap chl KHOA HQC OHSP TPHCM DAM B A O CHAT LI/QNG VlEC D A N H G I A TIEU C H U A N NGUrdl HQC TRU'dNG D^I HQC PHAM T H O Y HU-ONG T R I ^ U ' T6M TAT Bdi bdo ndy dugc rit tic chudi khdo sdt nhdm phuc vu cho hogt dqng ddnh gid kiem dinh chdt lugng tgi mPt truang dgi hqc Cdc eon so thu thgp dugc ed mpt y nghia nhdt dinh eho vifc xdy dgng chudn ddu eiing nhu tdi cdu true chucmg trinh hpc eika dan vj Ddng thdi, vdi tinh khdeh quan ciia nd (dugc sogn theo bp Tiiu chi ddnh gid kiem dfnh • chdt lugng gido dgc dgi hpc ciia Bp Gido dgc vd Ddo tgo) ed the xem nhu mpt minh hpa dp dying cho vifc xdy dgng b0 edng eg ddnh gid kiim dinh chdt lugng gido dgc dgi hqc Tur khda: ddm bdo chit lugng, tidu chuin, ngudi hgc, ddnh gid ABSTRACT Quality assurance through assessment of students' standards in university This article is extracted fi^om series of assessment survey on the quality of education activities in a university It reveals the meaningful numbers for quantitative assessment, supporting researches on designing and developing outcomes then curricula of the university; and, by the way of its objective characteristic, as supposed by the writer, it could be used for illustration on building a tool kit for evaluation on higher education assessment and accreditation Keywords: quality assurance, standard, student, evaluation Dan n h | p Kiim djnh chit lugng (KDCL) cin din khdi nifm tidu chudn, dl cd thi djnh miic sdn phim ho^c quy trinh sdn xuit, ldm CO sd so sdnh, ddnh gid giflra hai td chiirc khdc sir dyng cimg mgt tidu chi ddnh gid, Doi vdi gido dye dgi hgc, vifc kiim djnh chit lugng mang lgi cho cgng ddng, ddc bift Id gidi sinh vidn sy ddm bdo chic chin vl mgt tmdng dgi hgc da dugc chung minh ring nd ddp img diy du cdc ydu ciu vd tidu chi vl chit lugng gido dye, Tir dd, cd ca sd dl tin ring tmdng ndy sd tilp tyc dgt cdc ydu ciu vd tidu chl dd dk ra, Qud trinh kiim djnh cung ThS, Tnj-dng Ogi hpc Ngogi ngQ- - Tin hpc TPHCM 112 giiip cho cdc trudng cd ca hgi ty phdn tich danh gid dk cd nhflmg cdi tiin vl chit lugng Mgt trudng dgi hgc chi dugc cdng nhgn sau dugc Hgi ddng kiim tra ddnh gid dgt ydu ciu Vifc ddnh gid sinh vien Id mft nhflmg yiu to quan trgng nhit cua gido dye dgi hgc Kit qud ddnh gid cd anh hudng sdu sic din nghi nghifp tuomg lai cua sinh vidn Vi thi, vifc ddnh gid phai dugc thyc hifn mgt cdch chuyen nghifp dya tren ca sd nim vflmg kiln thiic vl cdc qud trinh thi cir vd kiim tra Kit qud ddnh gid cdn la thdng tin dl nhd tmdng bidt dugc hifu qud ciia vifc gidng dgy cimg nhu sy hd trg cho ngudi hgc Trong pham vi bdi viit nay, chiing tdi chi chgn kit qua thu dugc tir vifc khdo sat tieu chuin Tap chl KHOA HOC OHSP TPHCM Phgm Thdy Hirang Triiu "Ngudi hgc", mdt 10 tidu chuin ciia vifc ddm bdo chit lugng d trudng dai hgc Quy trinh thyc hidn vifc danh gid tidu chuin "Ngudi hgc" cin phdi dugc xem xet it nhdt la vdi tidu chi nhu sau: i) Dugc thill kl dd ddnh gid vifc dgt 9 dugc nhiing kdl qua hgc tap dy kien cung nhu nhflmg myc tidu khdc cua chuang trinh; ii) Phil hgp vdi myc dich danh gid, cd thi Id ddnh gia chin dodn, danh gid qud trinh, hay ddnh gid tdng kit; cd vdn bdn vl cdc tidu chi chim diem; iii) Dugc thuc hifn bdi nhumg ngudi cd hidu bidt vd vai trd cua vifc ddnh gid Id trinh hgc tap cua sinh vidn, de y dat dugc nhiing kidn thiic va kT ndng cdn thill tuomg xiing vdi bdng cdp se dugc ^ y nhdn; neu cd thd, vifc ddnh gid cdn dugc thyc hifn dya trdn sy phan dodn cua hai gidm khdo trd len; iv) Xem xet mgi quy djnh lidn quan din thi cur dl ludng tmdc nhflmg tmdng hgp tidu eye cd thd xdy ra; v) Cd cdc quy djnh rd rang vl vifc 9 ^ vang thi, dau dm vd nhflmg hodn cdnh cdn xem xdt khdc; vi) Bdo dam ring vifc danh gid dugc bao mat theo 4iing quy trinh va da dugc lanh dgo nhd tmdng neu rd; vii) Dugc bd phdn qudn li rd sodt thudng xuydn dl ddm bao tinh chinh xdc cua quy trinh; viii) Ngudi hgc cin dugc thdng bdo rd i^g vl chiln luge ddnh gid dugc sii dyng chuang trinh hgc, cac dgt thi cung nhu cdc phuomg phap danh gia khdc se dugc dp dyng, cdc ydu cdu ddi vdi ngudi hgc vd cdc lieu ehi chim dilm dugc dp dyng dl danh gia bai ldm ciia hp, Myc dich cua bai vill Id minh hga cho vifc ludng djnh lugng cdc hogt dgng quy trinh dam bao chit lugng d trudng dgi hgc, Chiing tdi dd trich luge tir lugn vdn tot nghidp Cao hgc "Xdy dyng md hinh dam bdo chit lugng gido dye dgi hgc tgi Tmdng Dgi hgc Ngogi ngu - Tin hgc TPHCM" (Khda 18, Ngdnh Gido dye hpc, Khoa Tam li - Giao dye, Trudng Dgi hgc Su phgm TPHCM) cdc kit qud khdo sat y kiln ddnh gid cua sinh vidn dang dugc ddo tgo tgi Tmdng Dgi hgc Ngogi ngu Tin hgc TPHCM (HUFLIT), Tieu chuih "Ngudi hgc" dugc sogn thdo nhdm mang lai sy dam bdo quyen lgi cho sinh vidn mdi tmdng hgc tap Tieu chuin gdm tidu chi chinh thiic dugc ban hdnh tir Bd va tidu chi phy dugc bd sung tir phia tmdng dgi hgc qua trinh thyc hifn hogt ddng dam bdo chit lugng Kit qud khao sdt y kiln sinh vidn vl tidu chuin "Ngudi hgc" ddm bdo phdn dnh dugc tinh khdch quan cua cdng trinh vdi cdc tidu chi cua quy trinh budc (i viii) ndu tren, Ket qua nghien cihi vifc ddnh gia tieu chuin "Ngudi hgc" 2.1 M&u nghiin cuu Ddi tugng khdo, sdt Id sinh vidn Tmdng Dgi hgc Ngogi ngfl: - Tin hgc TPHCM Tdng sd sinh vien tham gia: 1127 + Gidi tinh: Khdng ghi: (0,2%); Nam: 245 (21,7%); Nfl:: 880 (78,1%) 113 S6 34 ndm 2012 Tgp chl KHOA HQC OHSP TPHCM Ndng thdn: 399 (35,4%); Thdnh phi: 640 + Ndm hgc: Khdng ghi: (0,8%); (56,8%), Ndm 2: 298 (26,4%); Ndm 3: 409 2.2 Kit qud thgrc trgng vipc ddnh gid (36,3%); Ndm 4:411 (36,5%) vi tiiu chudn "Ngu&i hpc" + Ngdnh hgc (Khoa): Khdng ghi: Kit qud khdo sdt vl vifc ddnh gid 18 (1,6%); Qudn trj kinh doanh: 150 tidu chuin "Ngudi hgc" thi hifn d bdng (13,3%); Ngogi ngfl: 422 (37,4%); Quan sau ddy: hf quoc tl: 278 (24,7%); Ngdn ngfl & Vdn hda phuang Ddng (NN&VHPD): 259 (23,0%) + Hg khdu: Khdng ghi: 88 (7,8%); Bdng Ddnh gid chung vi tieu chudn "Nguai hgc" Tidu chuan 6: Ngvdi hgc Ngudi hgc dugc an todn khudn vidn cua nhd trudng Nhd trudng tuydn truydn, gido dye dgo diic, ldi song ldnh mgnh, tinh thin trdch nhifm, tdn trgng ludt phdp, chii tmomg, dudng ldi, chinh sdcb ciia Ddng vd Nhd nudc vd cdc ngi quy cua nhd tmdng cho ngudi hgc Ngudi hgc dugc hudng dan diy dii vd chucmg trinh gido dye quy chl ddo tgo cua Bg Gido dye vd Ddo tgo Ngudi hgc dugc tgo diiu kifn hogt dgng, tgp luyfn vdn nghf, thi dye thi thao Cdng tac ren luyfn chinh trj, tu tudng, dgo dure vd loi sdng cho ngudi hgc dugc thyc hifn cd hifu qud Ngudi hgc dugc hudng dan diy du vl cdc quy djnh quy chl ddo tgo cua Bg Gido dye vd Ddo tgo Ngudi hgc dugc hudng dan diy du ve vifc kidm tra ddnh gid quy chl ddo tgo ciia Bg Gido dye vd Ddo tgo Ngudi hgc dugc ddm bdo chl df chinh sdcb xd hgi Cdng tde Ddng, dodn thd cd tde dyng t6t vifc ren luyfn chinh trj, tu tudng, dgo due vd l6i song cho ngudi hgc Nhd tmdng cd cdc hogt dgng h6 trg hifu qud nhdm tdng ti If ngudi tdt nghifp cd vifc ldm phu hgp vdi ngdnh nghi ddo tgo Nhd tmdng cd cdc bifn phdp cy thd, cd tde dyng dd 114 N % Thir bf c 3,76 1,06 3,63 0,98 3,60 0,92 3,50 1,03 3,50 0,97 3,48 0,98 3,47 0,95 3,46 0,97 3,41 1,02 3,35 1,03 10 3,34 0,99 11 Tap chl KHOA HOC OHSP TPHCM Phgm Thdy Huang Triiu ;ho trg vifc hgc tap vd sinh hogt ciia ngudi hgc Ngudi hgc cd khd ndng tim vifc ldm vd ty tgo vifc lam sau tdt nghifp Ngudi hgc tham gia danh gid chat lugng gidng dgy ciia gidng vidn kit thiic mdn hgc Ngudi hgc dugc khdm siic khod theo quy djnh y tl hgc dudng Ngudi hgc tham gia danh gid chit lugng ddo tgo ciia tmdng tmdc tdt nghifp Trong ndm ddu sau tdt nghifp, so ngudi tdt nghifp tim dugc vifc ldm diing ngdnh duge ddo tgo dgt yeu ciu Bdng cho thdy cdc myc tidu chuin "Ngudi hgc" dugc ddnh gid theo thii bdc tir cao din thip nhu sau: - Cdc thii bgc cd dilm tmng binh (TB) cao (khodng dilm 3,76-3,48: mirc dp Tdt) rai vdo cdc myc vl cdng tac tuydn tmyIn: tu tudng chinh tri an ninh, dudng loi chii truang, gido dye dgo diic ldi sdng, quy chl chuyen mdn/chuong trinh hgc: Ngudi hgc dugc an todn khudn vien cua nhd tmdng; nhd tmdng tuydn tmyen, gido dye dgo dure, ldi sdng lanh mgnh, tinh thin trdch nhifm, tdn trgng ludt phdp, chu tmong, dudng loi, chinh sdcb ciia Dang vd Nhd nudc vd cdc nfi quy cua nhd tmdng cho ngudi hgc; ngudi hgc dugc hudng dan day du vd chuong trinh gido dye quy chl dao tao cua Bd Gido dye vd Ddo tgo; ngudi hpc dugc tgo diiu kifn hogt ddng, tap luydn van nghf, thi dye thi thao; cdng tac ren luyfn chinh tri, tu tudng, dgo dure va ldi sdng cho ngudi hgc dugc thyc hifn CO hifu qua; ngudi hgc dugc hudng ddn diy du vl cdc quy dinh quy chl ddo tgo cua Bg Gido dye vd Ddo tgo; ngudi hpc dugc hudng ddn diy dii vl vifc kiim 3,24 1,02 12 3,22 1,16 13 3,17 1,03 14 3,17 1,18 15 3,07 1,07 16 tra ddnh gid quy chl ddo tgo cua Bg Gido dye vd Ddo tgo Cdc thir bdc cd dilm TB ddnh gid cao tilp theo (khodng dilm 3,46-3,34: miic Khd tdt) dugc ddnh gid cho cdc myc vl phuomg thiic vd hifu qud vifc thyc thi cdc hogt dgng bao ddm quyin lgi ngudi hgc: Ngudi hgc dugc ddm bdo chl dg chinh sdcb xd hfi; cdng tde Ddng, dodn thi cd tac dyng tot vifc rdn luyfn chinh tri, tu tudng, dgo dure vd loi song cho ngudi hgc; nhd tmdng cd cdc hogt ddng hd trg hifu qud nhim tdng ti If ngudi tdt nghifp cd vifc ldm phii hgp vdi ngdnh nghi ddo tgo; nhd tmdng cd cdc bifn phdp cy thi, ed tde dyng dl hd h-g vifc hgc tgp vd sinh hogt cua ngudi hgc; - Cdc myc cdn lgi cd dilm TB ddnh gid thip tidu ehuin (khodng dilm 3,24-3,07: miirc Khd) cho thiy SV mong mudn cd thdm quyin tham gia ddnh gid chit lugng dao tgo, dugc chdm sdc y tl tdt ban Ddc bift, SV mong mudn tim dugc vifc sau tot nghifp: Ngudi hgc cd khd ndng tim vifc / ty tgo vifc ldm sau tdt nghifp; ngudi hgc tham gia ddnh gid chit lugng gidng dgy 115 86 34 ndm 2012 Tgp chl KHOA HQC OHSP TPHCM khich If doi vdi mgt tmdng dgi hgc d cua gidng vidn kit thiic mdn hpc; Vift Nam hifn Tuy nhidn, vifc dp ngudi hgc dugc khdm siic khde theo quy dyng nhflng tidu chi dl phyc vy cho vifc djnh y tl hgc dudng; ngudi hgc tham gia ddnh gid ddi mdi phuomg phdp hgc tap vd ddnh gid CLOT cua trudng trudc TN; mgt s6 kT ndng chua phdt huy diy dii ndm diu sau lot nghifp, so nhflng hifu ndng ciia chung, ngudi tdt nghifp tim dugc vifc Idm dung 2.3 Kit qud so sdnh vipc ddnh gid tieu nganh dugc ddo tgo dgt ydu ciu chudn "Ngu&i hpc" theo cdc tham so Kit qua khao sdt ddnh gid vl tidu nghiin ciru chuin "Ngudi hgc" cho thiy nhd trudng Do cd nhiiu myc tidu chuin xem vifc gido dye chinh trj tu tudng vd "Ngudi hgc", ndn chiing tdi chi dimg dgo dire d vj tri hdng diu Id phii hgp vdi didm tong cgng cua cac myc de so sanh chu tmomg chinh sdcb cua Ddng vd Nhd cdc tham sd nghidn ciiru the hifn d bdng nudc Ngodi ra, nhd trudng eung tgo diiu sau day: kifn vl mdi trudng hgc tgp cho ngudi hgc mft cdch hifu qua Day Id didu ddng Bdng So sdnh ddnh gid eua cde tham sd nghien cuu ve tieu chudn "Nguai hpe " u Hp khau Nganh hpc oE Z Tham so nghien ciru Sinh vien nam Sinh vien nam Sinh vien nam Quan trj kinh doanh Ngogi ngu NN&VHPD Quan h? quoc te Nong thon TB 56,84 54,42 52,69 52,93 54,72 56,62 52,05 DLTC 11,61 10,79 14,04 9,71 11,42 11,33 15,49 53.61 13,20 Thanh thj 54,76 11,79 Bdng cho thdy cac tham so khdch thd nghien ciiru cd sy khdc bift y nghTa ve thong kd ddnh gid vifc thyc hifn tidu chudn "Ngudi hgc" nhu sau: - Sinh vidn ndm ddnh gid cao nhit vdi dilm TB 56,84; kl din Id sinh vidn ndm vdi dilm TB 54,42, kl tilp Id sinh vidn ndm (54,42) vd thip nhit Id sinh vidn ndm (52,69); Sinh vidn cdc ngdnh hgc thugc Khoa NN&VHPD ddnh gid vifc thyc hifn tidu chuin "Ngudi hgc" cao nhit vdi 116 F P 9,84 0,000 CYN 6,98 0,000 CYN 2,12 0,146 dilm TB 56,62, kl din la Khoa Ngoai ngu (54,72), tilp theo la Khoa Qudn trj kinh doanh (52,93) va thip nhit Id Khoa Quan hf quoc tl (52,05); - Sinh vidn cd hd khiu d thdnh thj ddnh gid vifc thyc hifn tidu chuin "Ngudi hgc" d tmdng cao ban smh vidn cd hg khiu d ndng thdn Cy thi dilm TB ddnh cho tidu chyin "Ngudi hgc" ciia sirih vidn cd hg khiu thdnh thj la-54,76 va sinh vidn cd hd khiu ndng thdn Id 53,61 Ket luan Tgp chl KHOA HQC OHSP TPHCM Vd vifc thyc hifn tieu chuin "Ngudi hgc" d trudng dgi hgc dugc sinh vien ddnh gia d mirc dg djnh lugng " tot" gdm cdc mat tu tudng chinh trj vd gido dye dgo, due cho sinh vidn; danh gid d miic "kha tdt" d cac mat phuang thiic va hifu qua vide thyc thi cac boat dgng bao dam quydn Igi ngudi hgc vd ddnh gia "khd" vl cdc mat quyin tham gia ddnh gia chit lugng ddo tgo, dugc chdm sdc y 4, Phgm Thdy Huang Triiu tl tdt hom vd mong muon tim dugc vide lam say tot nghifp, Mdc dil cd sy khdc bift vl f nghTa thong kd ddnh gid vifc thyc hifn tidu chuin "Ngudi hgc" d trudng ciia tham sd khdch thd nghidn cun: ndm hgc, nganh hgc va hg khiu, nhumg kit qua nghidn Cliu ndy rit cin thiit doi vdi nha tmdng vifc tim hiiu vd ddp iing nhu ciu cua ngudi hgc, nhim dam bdo vd nang cao chit lugng gido dye dgi hgc TAI LI$U THAM KHAO Phgm Xudn Thanh (2008), Hai cdch tiep can ddnh gid chdt lugng cdc trudng dgi hqc Hd Ndi, Tdi lifu Hgi nghj qude td vd xep hgng cdc tmdng dgi hgc, kidm djnh vd xip hgng, Dgi hgc Qude gia Ha Ndi, Ly Minh Tidn, Dodn Van Diiu, Trin Thj Thu Mai, Do Hgnh Nga vd Vd Van Nam (2004), Kiem tra vd ddnh gid thdnh qud hqc tap cua hqc sinh bdng trdc nghiem khdch quan, Nxb Gido dye Abdulai Abukari (2010), Delivering higher education to meet local needs in a developing context: the quality dilemmas Quality Assurance in Education, Vol, 18 Iss: 3, pp.191 - 208, Emerald Asian University Network C^iality - Assurance (2007), "Manual for the implementation of the Guidelines", http://www.aunsec.org/site/upload/qa/QA_Manual.pdf John Brennan (2007), The multiple functions of evaluation and quality assessment The Authors Volume compilation © Portland Press Ltd (Ngiy Tda so?n nh$n dugc bii: 19-7-2011; ngiy chip nhin ding: 15-02-2012) 111