N G H I E N Cl j ru TRAO DOI GIAI PHAP QUAN LY HO SO MINH CHLTNG PHUC VU CONG TAG KIEM OINH CHAT LUONG oAO TAG THEO CHUAN AUN QA'''' ThS Nguyen Van Hiep, ThS Tran Dinh Anh Huy, ThS Nguyen Danh Minh Tr i[.]
N G H I E N Cljru - TRAO DOI GIAI PHAP QUAN LY HO SO MINH CHLTNG PHUC VU CONG TAG KIEM OINH CHAT LUONG oAO TAG THEO CHUAN AUN - QA' T h S N g u y e n Van Hiep, T h S T r a n D i n h A n h Huy, T h S N g u y e n Danh M i n h T r i , T h S N g u y e n Tan C o n g Trudng Dai hoc KHXH&NV, DHQG Tp Ho Chi Minh Tom tat: Hoa vao xu thi hoi nhip quic ti va khang djnh chat tuong giao due, ben canh viec tifng bade ning cao chit lupng giang.-vlen, cd sd vit chat, cii tiin chUdng trinh dao tao, hien cac tru&ng cung da is^uan fith nhieu han den van de kiSm djnh chit IUdng B§n canh viec kiem dinh theo cac tieu chi cOa Bd Giao duc-Dao tao, AUN-QA dang dUdc rit nhiiu trudng hudng tdi nhu mot chudn quic ti Tuy nhien, de vl0c kiim dinh dat hieu qui phu thuoc vao rit nhiiu yiu ti cong tac quin iy hi sd minh chdng dong mdt vai tro quan nham hd trd qua trinh danh gia dat kit qui cao Bai viit khai quat vi he thong dim bao chit IUdng cac trudng dai hgc Dong Nam A-AUNQA, CO chi luu trO minh chOng theo AUN- QA, t(i dua bai toan Ong dung cdng nghe thong tin vao cdng tac lUu trff minh chdng va kit qui iing dung t$i Khoa Thu vien-Thong tin hoc Tif khoa: Kiem dinh chat lupng; cd sd dQ li^u minh chUng AUN - QA Evidence management for AUN-QA education quality assurance Abstract: Aiming at becoming more internationally integrated as well as more assured of the eduation quality, higher educational institutions in Vietnam have implemented solutions such as improving the quality of lecturers and infrastructure, renovating educationalprograms Among them, quality assurance is considered a priority and conducted based on the indicators of the Ministry of Education and Training as well as on the international AUN-QA standard The success of quality assurance is depended on many factors, one of which, evidence management plays a very importance role The article provides overview on the ASEAN University Network-Quality Assurance-AUN-QA, the AUN-QA evidence management mechanism and solutions to apply information technology into evidence management and premilinary results at the Department of Library - Information Keywords: Sciences Quality assurance; AUN - QA evidence database Liy'i n o i d a u Tu- nhu-ng n a m 0 , viec hu'dng t a i mpt c h u a n chiit lup-ng da du'p'c nganh giao due va d a o t a o noi c h u n g va cac tru'O'ng dai hoc Viet N a m ndi rieng dat nhu' m p t v l i n dh t r p n g t a m c a n giai quy§t Kiem dinh ch§t Bai bao la sSn pham cOa d nghie lu'P'ng theo cac tieu c h i d o B p Giao duo va D a o tao du'a du'O'c coi la d i u m c co' ban doi VCTi nhij'ng tru'dng m u n k h i n g djnh c h i t lu'P'ng d a o tao Tuy nhien, xu t h ^ hpi n h a p q u c te di§n cang sau rpng bupc cac tru'dng dai hpc phai t i m cho m i n h nhCrng thu'dc m d i t i m c d q u d c t4 lu khoa hoc cap ca sd t THONG TIN V A T U LIEU-4/2018 |17 NGHIEN cufu - TRAO BOI AUN-QA la chuin kiem djnh chat lu'dng danh cho mang lu'di cac tru'dng dai hpc thupc khoi ASEAN (ASEAN University Netw/ork Quality Assurance) du'gc thong qua ti> nam 1998 va du'p'c trien khai lien tuc tCr nam 1999 d^n nay, vdi kha nhieu hoat dpng va tyu, co sy tham gia tich cyc cua hai Oai hpc Quoc gia cua Viet Nam [4] K I tiy lap mang lu'di cac tru'dng dai hoc ASEAN (AUN), chat lu'P'ng du'p'c xem la mpt muc tieu quan trpng nhim khang djnh vdi quoc te v l sy hpi nhap cua giao dye dai hpe Dong Nam A, mat khac tao sy lien thong va cong nhan l l n giCVa cac tru'dng AUN Chuan kiem djnh chit lu'P'ng AUN dang la cai dich ma nhi§u tru'dng dai hpc tai Viet Nam va khu vyc Dong Nam A hu'dng tdi Muc tidu cua cac tru'dng dai hpc khong ehi la thu hut hpc vien ma khang djnh chit lu'P'ng dao tao, d i n tiln tdi viee xay dyng van hoa chit lu'P'ng eua mpt tru'dng dai hpc [1] Oe kiem dinh eong chit lu'P'ng mpt chu-o-ng trinh dao tao theo ehuan AUN - QA khong phai la ehuyen mpt sdm mpt ehi^u phai la ea mpt qua trinh, vdi rit nhi^u cong viec, cong doan khao nhau, qua trinh thu thap ho so' minh chu'ng phuc vu cho cong tac vidt bao cao ty danh gia la viec lam vo cung c i n thiet va quyet d[nh tryc tilp tdi viec bai cua cdng tac kiem djnh Tuy nhien, vdi 11 tieu chuan va 50 tieu chi (AUNQA phien ban 3.0) thi viec lu'u tru-, quan ly cae minh chLcng khong phai ehuyen d i dang, dae biet nlu cae Khoa, Bp mon lu'u triJ theo each thu eong Chinh vi vay, viec u'ng dung cong nghe thong tin (CNTT) vao quan ly cac ho sc minh chCeng la viee lam vo eung c i n thiet Bg tru'dng Giao due va cac hieu tru'dng cua eac tru'dng dai hpc hang d i u khu vyc Dong Nam A O l u tien mang lu-di co 11 vien, sau dd tang len 17 vien vao nam 1999 Tinh den (20/12/2017), mang lu'di n^y da CO 30 vien d i n tie 10 quoc gia, va viec kit nap vien mdi yeu c l u phai qua danh gia chat lu'P'ng (17 vien d i u tien khong can danh gia) Viet Nam co 03 tru'dng (Dai hpe Quoc gia Tp H Chi Minh, Dai hpc Quoc gia Ha Npi va Tru'dng Oai hpc Cin Tho-) tham gia vao AUN [3] AUN ddi vai mue dich thuc d i y sy hp'p tac va nang cao chit lu'P'ng dao tao va nghi§n CLPU giOa cac tru'dng dai hpc khu vyc va la dIu m6i phoi hp'p cac hoat dpng d l thyc hien nhidm vu xay dyng tieu chuin chit lu-g-ng giao due va tim kiim cac bien phap cai tiln lien tuc chit lu'P'ng eua eae tru'dng dai hpc khu vyc Dong Nam A Nham d i y manh cong tae dam bao chit lu'P'ng ben cac tru'dng dai hpc khu vye, AUN du'a sang kiln danh gia chit lu'O'ng giao due dai hge theo nhttng tieu chuin dam bao chit iLFO'ng ehung cua khu vyc ASEAN Vdi muc dich tren, nam 1998, He thong dam bao chit lu'gng cac tru'dng dai hpc Dong Nam A (AUN-QA - ASEAN University Network Quality Assurance) du'gc ban hanh [5] TCf nam 2000 d i n nay, bp tieu chuin AUN - QA du'p'c ap dung, b i t diu tLf c i p chu'cng trinh dap tap 1.1 Tong quan ve Mang ILF&I cac truwtg Dai hgc Dong Nam A va He thong dam bao chat luyng cac truing dai hgc Dong Nam A TCr ddi, AUN - QA da trai qua lln cap nhat va SLPa doi AUN-QA du-p-e ban hanh lln vao nam 2000 vdi 18 tieu chuin va 72 tieu chi; l l n nam 2011 vdi 15 tieu chuin va 68 tieu chi va phien ban mdi nhit dup'C ban hanh thang 10 nam 2015 vdl 11 tieu chuIn va 50 tieu chi thupc cac nhom yeu to khac nhau: d i u vao (input), qua trinh (prpcess) va dau (output) theo mgt chu trinh khep kin PDCA (Viit tat tu- tieng Anh: PlanDo - Cheek - Act, nghTa la k l hoach - thyc hien - kiem soat - hanh dgng) de lien tuc cai tien, nang eao d i n chat lu'gng dao tao Mang lu-di cac tru'dng dai hpc Dong Nam A (AUN - ASEAN University Netvi^ork) du-cc lap vao thang 11 nam 1995 bdi cac AUN quy dinh moi tieu chi du'gc danh gia theo mpt thang diim; mdi diem so mang y nghTa nhu' sau: AUN va kiem dinh chat lu'O'ng theo AUN - QA 18| THONG TIN V A T U LIEU-4/2018 NGHIEN Cl/U - TRAO DOI sap x i p mpt each khoa hgc, chinh xae va d i y du d l qua trinh danh gia ehu'cng trinh dao tao du'gc thuan lgi nhit = Chu'a ed gi (van ban, ke hoach, minh ehdng) = Mdi ch? du'a vao k l hoach = 06 tai lidu/van ban nhu-ng khong eo minh chCrng trien khai ro rang = 06 tai lieu/van ban va co minh chu'ng trien khai ro rang = Dang trien khai co hieu qua vdi d i y du minh chdng = Mlu myc, co the xem la thyc tiln tit = Xuit sac, du'gc coi la thyc tien t i i u'u (tim quoc t l ) Nhin vao thang dllm vdi mCFc d tren ta c6 t h i thiy rang, viec cung cap minh chu'ng la vd cung c i n thiit Cho du npi dung va c l u true chLPang trinh dao tao, chiin lu-gc giang day va hpe tap, kiem tra danh gia sinh vien, chit iLcgng dpi ngu giang vien, chit lu'gng dpi ngu h i trg, chit lu'gng sinh vien, c d t i t din dau di nu-a nhu-ng khong du'a du'gc cac minh chu'ng cu the thi viec dat chuin AUN - QA la rit kh6 khan Tuy nhien, vdi 50 tieu chi thi viec lu'u tru' cae minh chu'ng theo each truyen thing khong phai la mot lya chgn tot Do vay, doi hdi c i n co mgt cc c h i 1.2 Tieu chuan AUN - QA va CO'che iwu tru' CO' s& du' lieu minh chu'ng phuc vu danh gia theo AUN-QA NhLP da trinh bay d phin tren, qua trinh phat then bo tieu chuin AUN-QA, khung danh gia da trai qua nhiiu phien ban khae Hien tai phien ban mdi nhit cua sy thay doi la phien ban Va bai viit nay, nhdm tae gia se SLP dung phien ban mdi nhit cung nhu" tap trung vao mo hinh dam bao chit lu'gng (OBCL) d p chu-cng trinh dao tao (CTOT) 1.2.1 Mo hinh dam bao chit iu