... that little changes can somehow have big effects — is also a fairly radical notion We are, as humans, heavily socialized to makea kind of rough approximation between cause and effect If we want ... Klein and Donna Karan and accepted an award for an achievement that — as he would be the first to admit — his company had almost nothing to with Hush Puppies had suddenly exploded, and it all started ... that Isaac Mizrahi was wearing the shoes himself," Lewis says "I think it's fair to say thai at the time we had no idea who Isaac Mizrahi was." By the fall of 1995, things began to happen in a...
... that little changes can somehow have big effects — is also a fairly radical notion We are, as humans, heavily socialized to makea kind of rough approximation between cause and effect If we want ... Klein and Donna Karan and accepted an award for an achievement that — as he would be the first to admit — his company had almost nothing to with Hush Puppies had suddenly exploded, and it all started ... that Isaac Mizrahi was wearing the shoes himself," Lewis says "I think it's fair to say thai at the time we had no idea who Isaac Mizrahi was." By the fall of 1995, things began to happen in a...
... boss has to It is aimed at any boss who needs to motivate other people on a daily basis This could be a team leader in a bank, a department manager in a retail store, a middle manager in a government ... invaluable half-hour team sessions that many companies and their managers hold on a daily or weekly basis One idea is to put onto the agenda of each team session: “Feedback—what can I better as ... companies and managers ignore this simple premise PUTTING PEOPLE FIRST My first management job was as a Production Manager with the American chocolate manufacturer Mars Ltd It was then and still is an...
... both an aspiration and a cause: to end apartheid and unify South Africa It motivated a whole nation—now they are doing the biz and the economy is growing Walt Disney had an aspiration and a cause: ... everything you and as such are an example of the values that your team will strive to adopt and exceed to please you The best team leaders are exemplars of: ✔ Punctuality (they are always on time) ... best imagination The best qualifications The candidate is motivated to achieve great results The candidate has a high degree of self-awareness and is motivated to focus on and develop what he...
... example of really bad communication was a man who left work on a Friday afternoon and was unable to get out of the car park because his security pass would not activate the barrier He approached the ... is said that you train a dog to bark and train a child to use the potty Gardeners train plants to go up a trellis Railway trains go along lines and if you want your people to go along the same ... waiting times and I can take action on this ✔ I learnt that Ouagadougou is the capital of Burkina Faso and that we have an office there ✔ I learnt about myself—some people think I’m too negative...
... between a manager and a leader The answer is simple A leader is a person who aims to be the best in a designated arena and takes the initiative in becoming so Becoming a leader is not a right that ... is all about performance and delivering what customers expect, what shareholders want, and what the team needs There are a number of performance-enhancing behaviors that a team leader can adopt ... to training You as team leader are accountable for training your team and cannot blame head office for failing to deliver that training By hook or by crook you have to make sure that it happens...
... leaders are not straight is because they don’t want to demotivate people They are afraid that people would rather not hear what they have to say, or that open and honest criticism will damage a team ... action and are never seen to cooperate The first and most important step to countering this is a “yes” signal from a team leader that cooperation within the team and with other teams is mandatory ... be as opposed to what they, as individuals, want to be It is assumed that what motivates one person is what motivates another Therefore motivation programs are intended for all but applicable...
... 7:22 AM Page 78 STAMP OUT BAD BEHAVIOR Have a zero-tolerance approach to bad behavior Bad behavior demotivates all around Nobody should be allowed to cross the line between good and bad behavior ... consultation is that it fuzzes over a prime principle of doing the biz—and that is accountability An organization can only thrive when all team leaders and all team members know “I am making a decision ... or facilitated forums, because core to any business are a set of prima facie values that are so intrinsic that they are virtually indisputable One such core value is “care.” Care is all pervasive...
... restaurant manager at the Oriental Hotel She has it in a nutshell: “You have to study each team member like a book You have to learn about an individual’s strengths and weaknesses, about each ... STEP 39 Ensure that every team member is sent away from the workplace at least twice a year (in addition to their normal vacations) Plan it now and make it happen BIZ POINT Even at work we need ... unnurtured behavior encourages sycophancy, flattery, hypocrisy, and at its worst a dictatorial style of management Nobody can tell unnurtured team leaders anything unless they want to hear it— and they...
... motivational For example, a taxi driver in South Africa pioneered a new approach by offering passengers he collected at Johannesburg Airport complimentary juices and mineral water from an ice ... love to sit around and chat about what MOTIVATIONAL INDISCRETION is happening at work These “This is in total confidence…” managers come across as aloof and not one of the team In “I have been sworn ... the “blame syndrome” and never have a stack of excuses in their back pocket ready to explain mistakes, failures, and setbacks Instead, they tend to be full of passion and belief as well as sufficiently...
... 4/8/04 7:23 AM Page 110 LOOK HAPPY Take a look at what makes you happy at work and then look happy A good reflection of motivation is a happy look on someone’s face, especially a team leader It is ... (such as a pay increase) will only have a temporary effect Initially the award of a pay increase will put the person on a motivational high Then as time progresses the motivational effect wears ... on a quarterly basis, escape from your everyday location to some distant, fertile pasture where you can obtain an even longerterm perspective Vacations are a great help here, as also are two-day...
... Say please and thank-you #2 Smile #3 Listen more than you talk #4 Avoid saying, “To be honest” #5 Treat everyone with respect #6 Prospect regularly #7 Learn to ask high-value questions #8 Gain ... questions #8 Gain agreement for the next steps #9 Do what you say you will when you say you will it #1O Under-promise and over-deliver — — #11 Send handwritten thank-you cards Your Daily Appetizer ...
... General has a little more flair, and a little more attitude Start again with an egg-shaped circle Keep your lines light so you can erase them later The big part of the egg will make the face Draw ... Cartoon Fish Drawing Sparkle the Goldfish Sparkle is easy to draw when you break him down into simple shapes We'll start with, as usual, a circle We're going to draw Sparkle as if he is facing ... Because of the angle of Sparkle to the viewer, the body will seem to get smaller as it goes from the face back to the tail Add the fins onto your cartoon fish drawing You can really use any shape...
... mb ro ee ’ s aA ETR EL BTE WHE ? b t lase mb r n akitee u a y rme e a d s, h r w s RSA C EER H s rwt ail bt f t t i lt io a h te PA LN n x s p maea e tt k e WHT O O NE? A D YU ED ak o r l s ... O ITG AIN DPOM N NERT & ELY ET O WH D YU ED O O O NE? a dte ,h k b u n h n ti a o t n AO E LN w cn a as oi e a l y d t tw Ou Ta r e m: Ae l x DSG G Y EIN U Dn a CO E DVLPR LST EE E O Mat rn ... s B A DN & RAIE TAEY R N IG C ET SRTG V IFR AIN R HTCU E NO M T A C I TR O E VS A UDSG IU L IEIN FO T N DVLP ET R N- D EE M N E O TC NC L EER H EPO AIN EH IA RSA C & XLRT O B C - D EE P ET A KE...
... Singapore, you should shake hands with … A Everyone in company B Only younger staff C Older and more reserved people You are making a proposal to a group of Japanese executives, when you notice a ... people drink more than 200 million …… a day A Glasses of beer B Glasses of wine C Cups of tea In Japan, gift –giving …… in business A Is acceptable B Is unacceptable C Not important ... sit with their arms folded and eyes closed They are A Listening intently B Tired and catching up on some sleep C Pretending to be asleep to show you that they think the presentation is poor British...
... with hands is …… Malaysia A Rude B Acceptable C Common When gifts are given to Chinese people, they … A Are accepted right away B Are refused C May be refused times before being accepted ... find a few of them washing their feet in a sink You think: A They must have had smelly feet B They are simply freshening themselves up C They are preparing to read their prayers Eating with hands ... 2 Indians shake hands with members of … A The same sex only B The opposite sex only C Both the sexes During a break for a meeting between you and a group of Saudis, you walk into the men’s...
... …… A Across the lap B On the table C On the right of the plate You are eating delicious potatoes at an American’s house When you finish eating the potatoes, the American asks you if you want more ... What should you say? A Say ‘no’ twice and after that they ask you the third time, you say ‘yes’ B Hold out you plate C Say ‘yes, please’ When doing business, Mexicans look for what in potential ... shaking hands in Sweden, which of these is true? A Gloves must be removed B Gloves must not be removed C It does not matter if gloves are removed or not In the UK, napkins should be placed …… A...
... or false 15 Red flowers in Japan are given at funerals Answer: F True or false 16 Mexicans are supposed to put their hands off the table during a meal Answer: F True or false 17 In Australia, ... True or false 12 You are eating delicious potatoes at an American’s house When you are asked if you want more, you should say “No, thanks” with a smile and hope they know you mean “yes” Answer: ... winner and be awarded a journey to the cafeteria to enjoy anything he/she likes Round • Topic: • • – Silly superstitions – Cultural features Participants: – All audiences Rules: – Each participant...