COMPANY OVERVIEW FedEx Corporation (FedEx) is a provider of transportation, ecommerce and business services. The company offers: Time certain delivery services. International trade services. Instore services. Online services. Business solutions. FedEx operates through four segments. MISSION STATEMENTS FedEx Corporation will produce superior financial returns for its shareowners by providing high valueadded logistics, transportation and related business services through focused operating companies. Customer requirements will be met in the highest quality manner appropriate to each market segment served. FedEx will strive to develop mutually rewarding relationships with its employees, partners and suppliers. Corporate activities will be conducted to the highest ethical and professional standards.
COMPANY OVERVIEW FedEx Corporation (FedEx) is a provider of transportation, e-commerce and business services The company offers: Time certain delivery services International trade services In-store services Online services Business solutions FedEx operates through four segments MISSION STATEMENTS FedEx Corporation will produce superior financial returns for its shareowners by providing high value-added logistics, transportation and related business services through focused operating companies Customer requirements will be met in the highest quality manner appropriate to each market segment served FedEx will strive to develop mutually rewarding relationships with its employees, partners and suppliers Corporate activities will be conducted to the highest ethical and professional standards VISION STATEMENTS It’s what we It’s why we matter It’s who we are KEY PROCESS Verify order data Select appropriate routing Designated service provider Shipment tracking Process invoices 6 Prepare billing RECOMMENDATIONS Strengths: Diversified business operation Strong information system networks Strong market position Brand equity Technology infrastructure Physical assets Sustainable development Weaknesses: Overdependence in U.S market Declining market share in Sector Cost of infrastructure in expanding international market Decentralized operations Delivery-staff need training Covering loss in financing and investing activities by profit in operating activity Oppoturnities: International expenses Expanding Chinese market Online shopping Using cooperative strategies Challenging competitors through merger & acquisitions Growing potential customers Growing global transportation Threats: Increasing transportation cost Economic slowdown in China E-substitution Current economic situation in U.S market Vulnerable to increasing reach by major competition Cost-cutting initiative Green initiative makes it costly to keep up with standards LOGISTICS SYSTEM Old Supply Chain: Supplier Warehouse Supplier Warehouse Supplier Warehouse Assembly Warehouse Customer New Supply Chain: Supplier Supplier FedEx Assembly Warehouse Supplier SERVICE Review and analysis of supply chain Order administration Shipment planning and management Freight bill audit and payment Invoice and report generation Customer BUSINESS SEGMENTS AND SERVICES FedEx Express invented express transportation and remains the industry’s global leader, providing rapid, reliable, time-definite delivery to more than 220 countries and territories, connecting markets that comprise more than 99% of the world’s gross domestic product Unmatched air route authorities and transportation infrastructure, combined with leading-edge information technologies, make FedEx Express the world’s largest express transportation company, providing fast and reliable delivery of more than million shipments and 27 million pounds of freight each business day The FedEx Express business segment financial results include TNT Express, FedEx Custom Critical and FedEx Cross Border FedEx Ground provides low-cost, day-certain service to any business address in the U.S and Canada, as well as residential delivery to 100% of U.S residences through its FedEx Home Delivery® Service FedEx SmartPost, a FedEx Ground service, specializes in the consolidation and delivery of high volumes of low-weight, less time-sensitive business-to-consumer packages FedEx Freight is a leading North American provider of less-than-truckload (LTL) freight services across all lengths of haul to businesses and residences Within the contiguous U.S., the company offers: FedEx Freight Priority, when speed is critical to meet a customer’s supply chain needs; FedEx Freight Economy, when a customer can trade time for cost savings; and FedEx Freight Direct, a service to meet the needs of the growing e-commerce market for delivery of heavy, bulky products to or through the door for residences and businesses FedEx Freight also offers freight delivery service to most points in Puerto Rico and the U.S Virgin Islands Corporate, Other and Eliminations includes corporate headquarters costs for executive officers and certain legal and finance functions, as well as certain other costs and credits not attributed to our core business These costs are not allocated to other business segments Also included in corporate and other is FedEx Office, which provides document and business services and retail access to our package transportation businesses; and FedEx Logistics, which provides integrated supply chain management solutions, specialty transportation, customs brokerage and global ocean and air freight forwarding FedEx Services provides sales, marketing, information technology, communications, customer service, technical support, billing and collection services, and certain back-office functions that support our transportation segments ... The FedEx Express business segment financial results include TNT Express, FedEx Custom Critical and FedEx Cross Border FedEx Ground provides low-cost, day-certain service to any business address... as well as residential delivery to 100% of U.S residences through its FedEx Home Delivery® Service FedEx SmartPost, a FedEx Ground service, specializes in the consolidation and delivery of high... company offers: FedEx Freight Priority, when speed is critical to meet a customer’s supply chain needs; FedEx Freight Economy, when a customer can trade time for cost savings; and FedEx Freight