Nâng cao kỹ năng đàm phán của hiệu trưởng trường THCS

BO GIAO DVC VA DAO TAO TRIXONG CAN BO QUAN LY GIAO DIX THANH PHO HO CHI MINH TIEU LUO CUOI KHOA LOP BOI WONG CAN BO QUAN LY TRUtiNG TRUNG HOC CO SO Ten de tin: NANG CAO KC' NANG DAM PHAN CUA HI FAT TRUONG ZUONG TRUNG HOC CO SO HONG PHU HIUVCN LONG HO TINH VINH LONG HQC VO Ngoc Th4t Dun vi: Truirng Trung hoc ca sa Wang Phti, huyen Long Ha, tinh rink Long Giing vien htrerng can: Thoc si Le Khanh Van TIFT/LTI4NCT/OIKflOA MUC LUC LO1 CAM ON L9 chon de tai 11 L9 phap 19 1.2 L9 19 luan 1.3 L9 time lien trang trang trang trang Thgc trang ye ky nang dam pi-Ian cua Hieu tnreng trueng Trung hoc co se D6ng huyen Long HO, tinh Vinh Long trang trang 2.1 Khai quat ve tinh hinh nha trueng 2.2 Thuc trang ye ky rang dam phan cua Hieu truerng trueng Trung hoc co se DOng Phu trang 2.3 Nhilng diem manh, diem y6u, co hOi, thdch thirc de nang cao ky nang dam pilau cua Hieu truong trueng Trung hoc co so D6ng Phu trang 2.4 Kinh nghiem that t6 cila ban than ye \flee van dung ky nang dam phan Hieu truerng trang trang 10 Ke hoach hanh dOng trang 14 Ket Juan va kien nghi trang 14 4.1 IC& Wan trang 14 4.2 Kien nghi trang 16 TAI LIEU THAM KHAO Hoc wen: Vo Ngec Thief - Lop Boi (hang Can be quan Iy gnao dye Trung hoc co so' TIEU L UAN CUOI KHOA Ly than de tai 1.1 LST phAp Can e(r DiL 16 chuong I ctla Luat Gide) due nam 2015 va Luat Gido dye sira del nam 2009 co quy dinh ve vai trO va trach nhiem ctla Can be quan 19 gido due nhu sau: Can b0 quart 19 gide) due giir vai trO quan tong viec t6 chirc, quail 19, dieu hanh cac hog dOng gido due; Can be van 19 gido due phdi khOng ngirng hoc tap, ran luyen, nang cao pham chAt dao dire, trinh dO chuyen men, nang luc quail 19 va trach nhiem cua ad nit Theo thOng to se 29/2009/TT-BGDDT ngdy 22 thang 10 nam 2009 aim BO truerng BO Gido due va dao tao ban hanh quy dinh chuAn Hieu truemg trtremg Tieu hoc, trueng Trung hoc co se, tmemg Trung hoc ph6 thong va truemg thOng co nhieu cap hoc quy dinh: phai xay dung dirge tam nhin, sir mang, cac gia tri cea nha trueng hiking tei su Oat trien toan dien ctia mei hoc sinh va nang cao chAt luting hieu qua gido due cila nha truerng Theo DiL 1e truerng Trung hoc co so', truemg Trung he ph6 thOng va trueng Trung hoc phe thong co nhieu cap hoc (Ban hanh kem theo thOng to s6 12/2011/TTBGDDT 28 thâng nam 2011 dia BO truemg BO Gido due va dap tao), Dieu 19 co quy dinh ve nhiem vu va quyen han cua Hieu truerng, dO co met so nhiem vu va quyen ban can km y là: Xdy dung, t6 chirc be may nha trueng; - Thuc hien cac quy& nghi ctia Hoi deng trueyng throe quy dinh tai khoan Dieu 20 dm Dieu le Xay chmg quy hoach phat trien nha truemg; xay dung lid to chirc dive hien Ice hoach nhiem vu nam hoc; bdo cao, danh gid ket qua thuc hien truck Hei deng trueng va cac cap co tham quyen; Thanh lap cac t6 chuyen men, to van phOng va cac hei deng to van nha truerng; be nhiem t6 trueng, t6 ph6; de xuAt cac thdnh vien cua Hei deng truemg trinh cap co tham quyen quyet dinh; Quan 19 gido vien, nhan vien; quail 19 chuyen men, phan tong tong Mc, kiem tra, danh gid xep loai gido vien, nhan vien; dive hien viec tuy'en dung gido vien, nhan vien; k9 hop deng lao &ling; tiep nhan, di'au Ong gido vien, nhan vien theo quy dinh cua Nha mite; Quan 19 hoc sinh va cac hoat dOng clia hoc sinh nha tnrerng t6 chirc; 'cat duyet ket qua danh gid, 'cep loai hoc sinh,14 )(de nhan hoc ba, k9 xac nhan hodn chtrong trinh Tiéu hoc cho hoc sinh Tieu hoc (nett co) cua truemg Meng co nhieu cap hoc NI quy6t dinh khen thuerng, k9 luat hoc sinh; Quan 19 va sir dung co hieu qua cac nguen tai chinh, tai san caa nha trueng; Hoc vien: Vo" Nggc Thiel -Lop Bei &rang Can Nquan ly giao dyc Trung hoc co sir Trang L UAN CUal KHOA CM dap thuc hien cac phong trap thi dua, cac cuOc van dOng cua ngdnh, that hien cong khai dpi vai nhd tnräng; Dave ciao tao nang cao trinh dO, b pi clueing chuyên mOn, nghiep vu va huOng cac the chinh sach theo quy dinh ctia pita]) lust Muon thuc hien ten nhiem vu xay dung, phat trien nha trugng ngtrai Hieu truOng kheing chi co nhting nang luc ve chuyen mOn, nang luc ve quail IY ma phdi co nhirng ky nang h6 trg cong the lanh dao, quail ly MOt cac ky nang 116 trg d6 thi ky nang dam phan la rat quan trong, g gp phAn giai quyet co hieu qua cac van de sinh quasi 15i Ira ginp cho Hieu tnräng awe hien Mt mue tieu gido due cilia nha truOng 1.2 L3'7 Art 13i lu'in Dam phan la mOt qua trinh giao tip gifra the ben, ma ngueri ta muen dieu hOa m6i quan he giira ho thOng qua qua trinh trao dpi th6ng tin vä thuyet phuc nhOm dat dime mOt thee thuan ve nhung van " dé rigan each gitra ho co nhung quyen lgi co the chia se va nhftng quyen Igi dpi khang Dam phan la phuong tien co ban de dat cluorc cai ta main tit ngueri khdc DO la qua trinh giao tier, co di co lai dome thiet ke nham dat dime thOa thuan Oita ta va phia ben co nhUng quyen lgi co the chia se va nhung quyen lgi dpi khang Dam phan kh8ng phdi la su lua chon don gian gitia hai khdi niem "hop Mc" hay "xung dOt" ma la sir th6ng nhAt giera hai mat man thuan KhOng don thuan la qua trinh theo duei nhu cAu rieng cila ben, ma m6i ben can xem xet mOt each khdch minh va dm ben co each tiep can phi quan nhu cAu, quan diem, lgi hgp den tac va can ding di den th6ng nhAt chung Dam phan co vai trO to lan viec thuc hien the muc fiat va ket qua gido due eua nha trueing; dam phan khOng khéo se dan den nhilng hau qua khOng ng6 Do v lay de" cuOc dam phan cong Hieu truOng phdi nOm viing cac kieu dam phan, cac ky Wang de dam phan CO ba kieu dam phan: Dam phan kieu mem (Hui nghi, nhu dao), dam phan kieu cling (canh tranh hay lap tn.rOng) va dam phan kieu nguyen tic M 8c i kieu dam phan deu co nhfing uu di6m va han cite riéng cua nO, m6i kieu dam phan chi phi huy Mc dung nhung dieu kien va den tuning nhAt dinh NOi dung Mil tic Muc tiéu Dam Olin Su Dam phan kieu Dam m611 thing the phin nguyèn dpi tac nhu ban Coi dpi Mc nhu Coi dpi the nhu nining Ong str dpi thil be Dat thOa thuan va Gianh dirge thing Gidi quy& van & hieu Coi gilt mOi quan N lgi bang moi gid qua va than thien Hoc viOn: Vii Ngoc Thiel -Lop BOi du ying Can bO quan ly giao dyc Trung hoc cu so Trang TIEV LUAN CUHI KHOA XuAt phit diim Chti trtrcrng Nhucmg b0 de gift Bat ep dei the quan he nhugng 130 Vai viec va ngugi VOi viec va ngtreyi den on hOa deu cling ran Tach ngued khOi van de 136i vüi ngugi thi on hem, vOi viec thi cling ran Kien tri gift lap Chii Y töi Iqi ich chit' khemg phai lap turd:mg trueeng L'Ap trtrirng De thay dOi Plurcrng an Tim phuong An deii Tim phuong An co Tim nhieu phuong An tac co the tiep lgi cho minh de hai ben Itra chon nhan KA qua Nhuang 14 truec Tang cugng strc Ton nguyen tac sire ép ctia d6i tac ép khien del lac chit khOng khudt phuc trunc sire ép phdi nhugng Ix) Dam phan kieu mém, ngued dam phan can tranh het sue nhftng xung dot, mau thuan chttan bi nhung nhugng b0 de dat dugc thOa thuan, chit y den moi quan he hai ben, chir khOng dat nang Igi ich, quyen loi cua minh Dam phan kieu cling, ngueri dam phan dua van lap tnrOng ding ran va kien dinh, tim moi each de No ye cho lap trueing cua minh va nang cao vi tri cua ban than, tim each de ap ciao dei tac Trong mot s6 ft-tieing hop kieu dam phan co the co ich va dat dugc thOa thuan co loi cho minh Dam pit co nguyen tac, ngugi dam pilau can phai Well ngueri khOi van de, khOng deng nhAt va nham Ian girra ngued v gi van d& loci "cal tOi" cua minh, ke vai sat earth de gidi quy& van de, chit khOng tap trung vao viec Mn tong Ian nhau, khOng tap trung vao lap tnremg ma chi tap trung vao lgi ich Ngue ri dam pilau can dua cac phuong an khde truec quyet dinh, nhien nha dam phan phai co san giai phap de dua vao nhftng giay phut guy& dinh De tong qua trinh dam phan, Hieu truemg can nam dugc the k57 nang dam phan sau: - KP nang thuy& phuc dam phial: La dung lui nOi, dung dan chimg, thOng tin tac dOng den tam 132, nhan tithe cim d6i phuong de ho hieu Ira chap nhan tittle lieu ctia minh Dam phan, thuang luong la mot cuOc giao tie), ma bulk vao thuang lugng thi moi ben mang nhieu muc dich khdc nhau, co nhftng muc tieu cim minh Kith nang thuyet phuc cith nha dam phan la yeti t6 mau ch6t de cac ben tim "Su thOng nit& gifta cac mat d6i lap", tim lqi ich chung cim cac ben Muon thuyet phgc ho, chUng to phdi lam de ho NGHE, HIEU va CHAP NHAN - K.P nang dieu chinh muc tiéu ban deht dam phdn: ThOng thuang cac cueic dam phan chung lai la cd hai ben deu bam qua chat vao muc au ban dau Hoc vien: Vii Ngoc Thief -Lop Bei doting Can bp whin If, gitio (lac Trung hoc ca SO Trang TIEU LUAN CUOI KIIOA minh ma khOng tinh den: lieu tren nhiing co si r nhu vay co the di den dugc th6a thuan hay kiting Trong luc dam phan cac ben chua thing nhAt nen phdi dieu chinh de co the di den thing nhát, dieu chinh muc tieu can chit mgt so yeu to sau: KhOng vgi va chap nhan mgt de nghi clgt nggt du cho de nghi dO co ye h'Ap dan KhOng voi va dieu chinh bat ky Inge tieu nao neu chua phan tich kg tic dgng va hau qua ma muc tieu dieu chinh dO gay Kh6ng thay do' i quan diem don gian chi vi ta dang & the be tic Viec thay dii muc lieu ban dAu chit 376u di den filth thuan co tit flan Id khOng dat dugc th6a thuan hay kiting? a Ky neing xi( 1.P nhtrong bo dam phan: Khi nhuong bg ta can luu y la phdi dam bdo chAc than ta el& mgt nhugng bg de nhan lai mgt thir gi dO CO gid tri turn-1g duong tir phia d gi Mc Trong qua trinh nhugng bg can chit den the ky thuat nhu: nhugng bg tir tir, nhugng bg phai cO 19 do, CO dieu kien nham tri hoan sit man cim doi Mc Ky tiling giao tiêtp dam phón: Ngueri dam phan can co nhang kg Wang giao tiep sau: Ky Wang Fang nghe va im Lang dam phan: ling nghe d'êt thu thap thing tin, de gidi quyet van de, thau cam K9 Wang dat can hii: de tim thOng tin day dit ve dOi Mc KY Wang tra lii can hOi: can )(de dinh nguii ta heoi minh vAn de gi de ta tra cho co lgi cho minh Ky Wang xfc ly be the dam phan: De xir 19 be tic can tim hieu nguyen nhan va xem sit khde biet la & dan, tim vAn de chit chit 1-61 de the phuong an de a ding dat dugc muc ditch, can tap trung vao lgi itch, !dieing tap trung vdo lap truing Tim lai, kg Wang dam phan la ky "tang quan trong, la mot nhang yeu to giitp Higu truing tong tong Me quart ly Do di, viec nghien ciru ly Man de xdy dung ky nang dam phan hieu qua dm Hieu truing truing Trung hoc co sit Ding Phu coy nghia to lem viec quart 19 NM phdt Mien nhd truing theo chieu huing tot hon 1.3 L9 thot tin Trong thin gian qua, cOng Mc dam phan cim Hieu truing truing Trung hoc co ser Ding PIM dii vii gido vien, ding nhan vien, cha me hoc sinh, chinh quyen dia phucmg, manh thuemg quan, ve cOng tic chuyen va quart ly dii vii gide vien, cid dat dugc mgt so ket ciao dire NM ne nep hoc sinh, cac hoat dgng thien nguyen qua nhu mong muin Tuy nhien mgt vii truing hem viec dam phan CO dem lai sty tien trien nhung chua mang lai hieu qua cao, vay ted chin de tai "Nang cao kg Hoc Ngec Thiel -Lop Bei dining Cein be quiin ly gilt° dye Trung hec co sir Trung TIEU LUAN Ural KHOA nang dam phan &la Hieu truing trtreng Trung hoc co se Deng Phil, huyen Long Ho, tinh Vinh Long" de nghien ciru nham khac phyc nh&ng han the not tren, nang cao han nita kY Wang dam phan cua Hieu truing, tang biz& dua nhd truing phat trien tern han thei gian tei Thyc ve kST nang dam With' dm Higu trtrikng trtr?rng Trung hoc co mi Difong Phu, huyt'n Long Ho, tinh Vinh Long 2.1 Khii quAt ve tinh hinh ntin trutng Twang trung hoc co se Deng Phil thuOc xa Ding Phu la met Mn xa lao cua huyen Long He, tinh Vinh Long; nam tiep giap yeti song Tien Kinh to cher yeu cua ngueri dan la cay an trai nhu nhan, chOm chem, chanh va btrei da xanh, gia ca cling bAp benh Viec di lai cua ngtrei dan chit' yeu la clueng dal co chieu ring khoang 1,5 met Nam hoc 2017-2018, twang Trung hoc ca se Deng Phu co 41 can be giao vien, cong nhan vien, nu la 23, de lanh dao 02, giao vien day lop 33/19 nu, cong nhan vien 06/04 nil, va 01 bao ve Trinh dO giao vien deu dat chuAn va tren chuan (tren chuan la 31/18 nit) Chi 130 nha truing co 26 Wang vien (14 nit) y e co se vat chat: Nha truing co 18 pheng hoc dam bdo du anh sang theo tieu chuan quy dinh dia BO Giao due va dirge chia nhu sau: 11 pheng clang de hoc, 01 van pheng, 01 pheng giao vien, 01 pheng may vi tinh, 01 hei twang, 01 pheng y te, 01 thu vien, 01 phemg thiet bi Hoc sinh khei 7, hoc bit& sang, khei 6, hoc buei chiEu Nam hoc 2017-2018, nha twang co 19 lop vei 653 hoc sinh; da s6 hoc sinh chant ngoan Hoc sinh gied tinh cac men van Ilea hang nam deu dat Thanh tich not bAt cern nha trixeng ba nam lien kE IA CO thi dua cap tinh, Tap the lao Ong xuAt sac va Bang khen cua UST Ban nhan dan tinh Ben earth cac hoat do, ng day va hoc, nha true:mg rat chit cac hoat Ong ngoai khea cho hoc sinh, hueng nghiep day nghe, the due the thao va cong tac thien nguyen nhu to chat van nghe gay quy hoc bong cho hoc sinh ngheo hieu hoc (mei nam khodng 40 xuat hoc being, ran xuAt tri gia 300.000 ding) Cong tac cong dodn, doan nien cling dugc Ban lanh dao nhA twang quan tam, du to phat then 2.2 Thtrc ve ky 'Aug dam phan cita Higu trtrerng trtrirng Trung hoc ca sir Thing Phti La met nha qudn ly tat nhién phdi dei dien veri cac tinh thy ngodi nha tnrang, Hieu truing Id ngueri tnic tiep thuc hien cac cueic dam phan de gidi guy& the tinh Trong thei gian qua, Hieu truing da tien hanh dam phan vol gido vien, vei php huynh, chinh quyEn dia phuong, manh thueng quan Thy tang cuOc dam phan ma Hieu truing da sir dung kieu dam phan cling, dam phan mem hay nguyen the CO nhang truing hop phai pheii hop cac kieu dam phan, the ky Wang dam Ilec vies: Va Ngpc Thio -Lop Bat among Ctin be quern 1.j, gido duc Trung hoc co sit Trang TIEU L UAN CUOI KIM/1 phan de dat duct muc tieu de hoac dieu chinh muc tieu ban dau de' dem lai lei ich chung cho ca hai ben Trong thai gian qua, Hieu twang da thus hien nhieu ell& dam phan dien hinh nhu met se tinh huong sau: Tinh huling 1: Hqu truiing dam phi!' vol OM) vien Fink hiding 1.1 Xily dywg quy chi' chi lieu not b0 NOi dung dam phan la xay dung quy the chi fiat nOi be cita nha twang Hai mat dei lap la quyen lgi cua moi ca nhan caa tap the nha twang va viec dieu tiet kinh phi chi tieu phn hop, &mg quy dinh cua Hieu twang - Thai diem thvc hien dam phan la Hei nghi vien chirc dau nam hoc Xdc dinh day la van de khd pluirc tap nen Hieu true:mg nghien ciru ky cac quy dinh, tieu chuAn, dinh mac hien hanh cda ca quan nha nu& co tham quyen quy dinh; tinh hinh thvc hien chi tieu \fa sir dung tai sari cua don vi cac Warn qua Chic nang, nhiem vu to chac be may va dac diem tinh hinh thuc hien nhiem vu chuyen man dugc giao; chuang trinh, ke hoach \fa nhiem vu dugc giao nam voi dtr town ngan sach dugc giao ye viec thvc hien chi thuang xuyen Du dodn tinh hueng: Cdc muc chi theo quy dinh cua Nha nuerc thi khOng co van de ban cal, nhung cac khodn chi khdc nhu bei throng cho cOng the kiem nhiem, ngodi gia, thi se co nhieu y kien pit hei tic phia gi g() vien, cong nhan Sau nghién cfru ky cac tai lieu lien quan den cOng tdc chi tieu not be, du dodn cac tinh huang co the xay hei nghi Hieu twang dal ap dung cac ky !fang dam phan nhu ky nang thuyet phuc, ky nang giao tiep voi ky nang dieu chinh muc tieu ban dAu de thtrc hien al& dam phan tai hei nghi Tuy co mat nhieu thai gian va cong sue nhung viec dam phan cling da cong nhu mong dgi Tinh huiing 1.2 Phan cong chuyen mOn dim nam hpc Nei dung dam pi-Ian la viec phan cong chuyen mOn dau nam hoc Gido vien A thac mac vai Hieu twang Tinh hang sinh hai mat dei nhieu nam qua khOng dugc phan ding day lop mai nhan cua nha truang Gido vien A la gido vien day mOn Ngu van dm nha twang, gido vien da dat gido vien day giOi cap tinh, dugc hoc sinh va phu huynh tin Wang Tien hanh cuec dam phan: Hieu twang gidi thich day ta lap de an man Tieng anh chic khOng phdi la lap chat lugng cao (lop chon) vay chi can nhac viec phan cong del vai gido vien day mein Tieng anh va thuyet phue giao vien A yen tam day cac lap dal tra nhu da phan cOng Gido vien A chap nhan str phan cong Tinh Wing 2: Hitt' trutng dam phi!' vai chinh quytn dia plurcmg Nei dung dam phan: Ph& hgp gidi quy& viec the xe to tap ban hang rong , tram cong twang Trong cuec dam phan nay, Hieu truang da trinh bay IT& chit tich Hy Ban Hoc vien: Vo Ng9c Thiel -L6p Boi during Ctin ho quoin If, gibo dyc Trong hoc cu 56 Trang TIEU LUAN CHOI KH6,4 nhan dan xa ve nhitng khO khan ma nha trueng gap phdi nhu: viec to tap mua ban truerc cong trueng gay can tra giao thOng, mat net my quan tru6c cong trueng, thuc pham an uOng khOng dam bat) y e sinh, tham chi co birth thirc quay se thing thueng Bang an thua bang tien dtrei hinh thirc tra hinh Mac du nha trueng co treo bang "Cam to tap mua ban hang rong truarc cong tnreng" va nha trueng cling da nhieu Ian nhac nha Tuy nhien nhang nguei van cir to tap mua ban Hieu trurang nhe chit tich fly Ban nhan dan A Deng Phil chi dao cac ban nganh down the, COng an xa, y to xa, dien nha trueng ding phei hgp de gidi quy& van de ytreng mac CuOc dam phan cong, dugc chit tich fly Ban nhan dan xa Deng Phil hira se chi dao thuc hien \fa sau dO dal thuc hien dung nhu mong muen cita Hieu trueng Tinh huOng 3: Hifi' truirng dam phin voi cha my hoc sinh Nei dung dam phan: Giai quyet van de phu huynh yéu eau thay dei gido vien day mon Todn lOp 7A3 Phu huynh trinh bay voi Hieu trueng rang cim pint huynh Aid cac ban hoc chung dm a lop 7A3 not la thay gido day Toan giâng bdi nhanh qua, viec trinh bay lei giai thi qua van tat nen cac em kitting hieu va nam dugc bai Sg lau cac em se mat can ban nen yeti cAu Hieu trueng cho chuyen del gido vien khdc day Toan lOp 7A3 Hieu twang im Fang Fang nghe, rei sau trao doi yeti phu huynh rang: Hieu trueng da tier) nhan durgc nguyen nhan va him se chi dao lai thAy day Todn lOp 7A3 giâng bdi chant lai, phan tich ky de bai va chi cho hoc sinh phuong cdch tim dueng lei gidi, gido vien se trinh bay lei giai du buerc, re rang Cling co lai cac kien thirc ma hoc sinh bi h6ng Deng tiled cling giai thich yei phu huynh rang viec thay doi gido vien day y ao tiled diem gitia hoc ky la khOng hay cdi shin gilia cac deng nghiep, gifia hoc sinh va gido vien Hieu trueng him se chi dao khac phut van de va cling khOng de git-ta thAy ya trO cua lOp 7A3 'thy mat thien cam veri Phu huynh vui ye chap nhan, cuec dam phan cong 2.3 Nhiing diem manh, diem yen, co' h6i, thâch thus de nfing cao ky !rang dam pilau cila Hieu &taping truirng Trung hoc co so' D6ng 2.3.1 Diem manh Dugc tham gia hoc tap lOp bei throng can be quart ly gido duc trueng Can b0 quan ly gido duc Thanh pile He Chi Minh giang day; hieu dugc cac kieu dam phan, cac ky riling dam phan, cac yeu to de lien hanh dam phan cong, dat hieu qua CO tinh than trach nhiem cao, yang ye chuyen mein, luen tim ted hoc h6i kinh nghiem tir deng nghiep Tinh tinh vui ye, boa deng v6i deng nghiep, duoc ding nghiep tin yêu, quY Hoc vien: Vo Ngyc Thiel -Lop Bei theft Can kb' grain ly grain dye Thing hoc co so , Trang TIEU LUAN CUOI KHOA Tham nien ding tac nhieu nam, ban than yeu nghe, gan b6 vai Witting nen hieu dugc dac diem tam ly, hoan canh song cim gido vien nha truang BF& tang nghe nhiing y kien dOng gOp ctia mai ngtrai de xay dung ban than va Oat Wien nha 2.3.2 Diem yeu Khi giai quyet cong viec (led Ong ve tinh cam, nOng tinh, chug thuc sit diem tinh xii ly cong viec CO nfrang truang hap thieu quy& doan, chua lam chit cam xiic, thieu sit link hoat Chita c6 nhieu kinh nghiem ve cong Mc quail lY nha truang 2.3.3 Co KA Twang Trung hoc ca se( Ding Phu luOn nhan dtrgc sit quan tam dm cdc cap ny Bang va chinh quyen dia phuong, sty h6 tru cita cdc ban nganh doan the Nhan dugc sly quan tam chi dao true tiep cna PhOng Gido due va dao tao huyen Long HO Dugc Ban dai dien cha me hoc sinh, phti huynh cac lap va cdc manh thuang quan nhiet tinh ling ho ye co ses vat chAt, day la ngtiOn hie lan dOng gop tich cuc cho nhitng hoat dOng gido due cilia nha truang Su phat Wien cua khoa hoc cling nghe cling la co hOi de nam bat, tim hieu, ren luyen de nang cao ky Wang dam phan cua nha quart 1Y 2.3.4 ThIch thik Met s6 gide vien chum that sit tam huyet vai nghe, chi chit Wong viec day kien dint, chin chit tam vac, viec gide due dao dire, ren luyen tac phong, ne nep cho hoc sinh, chin phOi hop chat the vai tainh dao nha truang gido due va xCr ly vi pham elm hoc sinh Tinh hinh mua ban, kinh doanh cdc loai hinh dich vu xung quanh truang cling tucmg dOi phirc tap Tap the dang giai doan phät Wien thAp 2.4 Kinh nghiem thyt to cila ban than v' t viec van dyng Icy 'tang dam phan cua Hieu Qua cdc tinh hu6ng a muc 2.2, ta nhan MA)/ nherng diem dugc va chin dugc moi tinh hu6ng ma Hieu truang da dam phan nhu sau: - tinh huOng 1.1, ve viec Hieu truang dam phan vai gido vien ta thAy n61 iën may dieu sau: Hieu truang biet lang nghe cac y kien dm tap the, khOng cat ngang kien cua gido vien, kitting phan img mot each tirc gian, nam yang quy dinh chi tieu nei bo Thtrc hien tot kieu dam phan co nguyen the, co ky nang thuyet phut, du dodn duce tinh hu6ng va can thiet da thay doi rime tieu ban du de di den hai hen Igi ich girra cdc ben - tinh 1.2, Hieu truang da dam phan cong bao ve dugc nei Hpc vien: Vo Ngpc Thiel -Dip Bei &rang Ccin bo wan If gun) dyc Trung hoc co sir Trang TItlf LUAN CUOI KHOA dung phan cong ban dau, nhien chua xem xet kg tam to nguyen vong cua gide vien A la co mang lai lgi ich chung cho nha truang, cho hoc sinh cua lap hay khOng, viec dieu chinh phan cong chuyen mon truang hgp co gi qua khO khOng? Mac da la lap de an mon Tieng anh, t6 chat thi chon mOn Tieng anh, nhung hoc sinh giefri mon Tieng anh da phan cling la hoc sinh gi6i cac mon lai va la del tugng ma phu huynh (lac biet quan tam Viec phan ding giao vien cac be mOn chu luc co 'tang luc chuyen mon cao day lop se gOp phan tich cgc vao chat lacing dao tao ena lop, ctia truang va dugc cai nhin deng thuan ho rn tit phia phu huynh Do vay viec dieu chinh muc tieu ban dau la co the thgc hien dugc deg dap ling nhu cAu va lgi ich chung etla cac ben CS tinh hung2, Hieu truang da von dung tot ky nang giao tiep, kg nang thuyet phgc dam phan, neu dugc nhung diem then ch& dia van de de phan anh den dei tac Bang dam phan va co nhitng de xuat ve htrerng gidi quyet oua van de can dam phan de dat dugc lgi ich ma minh mong mu6n CS tinh hueng 3, Hieu truang da lip dung Mt kg nang lang nghe va im lang dam phan Viec lang nghe da gidp cho ta thu thap duce nhieu thOng tin, the hien dugc su ton va lich str veri dei tac Lang nghe de than cam la met kg nang giao tiep tinh to dm ngtrai va dieu Hieu truang da lam tot Ket hop \fed kg nang thuyet phuc Hieu truang da cong tinh hueng dam phan * Dinh gii chung Hieu truang da sir dung khd cong cac ky nang dam phan; - Hieu truang van dung vet kg nang lang nghe va im lang dam phan Lang nghe ginp ta hieu dei tac, tim nhung diem then chet co gia tri de dânh gia chan cda dei the Im lang cling la met thuyet phgc, thu hitt sg chit Y ctia dei tac; Biel phei hop cac kieu dam phan, cac kg nang dam phan qua trinh gidi quyet cong viec; Nam yang cac quy dinh cua nganh, cua phap luat nen dam phan kieu nguyen tac Id the manh cua Hieu twang; Tao duce uy tin tap the nha truang, manh thuerng quart, phu huynh hoc sinh va chinh quyen dia phuang not cu tin; Trong met vat tinh hueng dOi cling chua linh hoat each giai quyet van de, chua dat minh vao vi tri elm dei tac de hieu van de duge sau hart, thOng cam va chia se hoc kinh nghifm Qua cac tinh hueng trait, tOi rat dugc bait hoc kinh nghiem la: Nha Faith dao phai nam y ang cac quy dinh da ban hanh co lien quan den nOi dung dam phan, dtr dodn dugc cac tinh hungco the xay Dac bier la ky nang lang Hoc vien: Vti Ngpc TIngt -Lap Bat dwang Can bp quan ly gitio dye Trung hoc co so Trang TIEU LUAN CUOI KIIOA nghe cilia nguai länh dao biet dugc tam tu nguyen vong cilia can b0 gido vien nha trailing de co the dieu chinh muc fiat ban dau cho phi hop veri mong muon da s6 gido vien, nhan vien cua minh ma van dam bac) viec chi tieu la dfing quy dinh; LuOn luOn trau dOi hoc hOi cac ky !tang dam phan Sir dung linh hoat cac kieu dam phan, cac ky nang dam phan; de Trutc dam phan can tim hieu thOng tin ve d6i the, chuan bi cdi d6i tac can de' dam pilau CAn chit y viec dOi ben ding co lgi; Khi lam viec vai chinh quyen can cO cong van, to trinh cu the de su viec dugc thuAn lgi hon Bdo cao ding co quan, don vi, dimg b0 phan co tharn quyen, co nhiem vu gidi quy& thy then tiling vu viec khdc nhau; Can nam r6 tam tu, tinh cam cUa dOi tac, trao dOi vai thai on hOa, chan thanh, ton se dat ket qua tot hon dam phan; Khi chit dOng di dam phan to cling can chit y den hinh that ben ngodi minh, cfia ngueri di ding Trong lid thuyet phuc dei tac can tao khOng thodi mai, cam xic tich ctrc Chi Y den nhu eau cua d6i the, can cO su ton va nhang minh citing dam pilau; Sau moi cuOc dam phan can rut nhang kinh nghiem cho ban than minh dit cuOc dam phan cong hay khOng cong Ke hoach hinh thing Thai gian thuc hien tilt dau den cu6i ndm hoc 2018-2019 Ke hoach hanh dOng la: NOi dung cong viec Muc tieu/ket qua an dvt Nam Ailing, Nghi 'en ciru tai lieu co Wu sau nOi dung 157 luan ye ky lien quan nang dam - \"7 that den ky nang dam phan phan nha truerng eau thi cita ban than Nguiri thtrc hien/plufd hop thvc hien Hieu truing Dieu kien thvc hien CAch thfit thvc hien Dv kien kit() khAn, rfii ro Bien phAp khic phvc - Tai lieu - Thai - Ban than tu nghien ciru tai lieu dm truerng 136i diging - KhOng cO thai gian - Dam nhan - Tranh thti moi lac moi noi - Sap xép cong viec CBQL TPHCM - Nghién ciru tren thtr vien s6 nhieu cong viec gian thuc hien cim truang Hoe vien: Vii Ngoc Thiel -Lop Bei duft ng Can 60' quern 135 ghio dye Trung had ca Sa Trang 10 TIEU LUAIN CtIal K116,4 CBQL, tren mang internet - Hoc h6i kinh nghiem cila dOng nghiep Dam phan veri Ciao vien - Hi'eu - Xdy chap nhan gido vien six Olin ye phan cong va cong thoai mai chuyen chap nhan mon truOng dung ke - PhO hieu hoach cti tru&ng the - COng - NAm yang tinh dodn - Gido hinh nhan vien su va cong viec Dam phan yen Doan - Hieu nien ye cac hog dOng nam hoc - Can dr van ban oh SO Gido due, truOng - Ph6 hieu tru&ng - Ban PhOng chap hanh Gido due chi doan - Ke - Doan hoach nam hoc vien cila nha truing - Ke hoach dm huyen dodn - Ke - Cnng t6 truing chuyen mon gap gido vien trao dOi truc tiep - ThOng ban hop HOi deng su pham - Trao dOi bang van ban: ThOng qua hop t6 chirc, hop hei dOng, hop Ban chap hanh chi doan ding than Juan Gido via Chuan bi ky nOi khOng chap nhan dung dam dam phan phan, du theo tit nhieu phuong an phucrng mang tinh an ban dau thuyet phtic d6i veri gido vien - MOt so dodn vien khOng thing thuan - Chua c6 nhang gig pita') phit hop va hieu qua - Kinh phi hoat dOng han cite hoach dm 119e wen: Vo Ngoc Thiel -Lop Boi du ymg Can by whin 135 gifio dye Trung hoc co so' - Chuan bi ky not dung cho cuOc dam phan - Thuyet phuc doan vien thay dirge y nghia va tam quan cila van de - Nghien ciru gidi phdp phit hop, da Trang 11 T1ÈU LOAN CUál KHOA clang cac chi doan hinh thirc t6 chUc - Tranh thii cac nguem kinh phi Dam phan ydi chinh quyen dia phuang ye yiec to tap mua ban trtrac cong truang Dam phan vol Ban dai dien cha me hoc sinh ye yiec khen thuemg hoc sinh - Tranh hoc - Hieu sinh An truemg tiling hang - lily Ban rong khOng nit dan dam ban ye sinh - ChAm dirt tinh trang lin tac tnrac cong truang - Thuc hien truang em sach km an town giao thOng - Tao dugc su d6ng thuan cila Ban dai dien cha me hoc - Xay dung Ice - Tham mtru yth - Eking y vol - ThuOng xuyen lien hoach va thai gian fly ban phuong lac, d8n nhan dan an nhung xi lam yiec thus xi - Cdc ban cu the - Mai hop hien nganh - Ni cac kitting doan the dung cu phAn: lily thuang va xuyen, the, thuyet ban, cong an, tram y ngoai nha phuc va khOng truang kha thi te, cong nhiet tinh doan ya chi - Tai di tai lai yiec (loan nha nguai dan truang ban hang rong truck cong truemg MOt se, - Hieu - VAn ban - Hieu ye yiec IA trilling xay phu truerng huynh - Ban dai hei hOa dung ka kitting giao duc hoach dien cha d8ng - Hop vol me hoc - Ke thuan hoach, not Ban dai sinh dung dux dien cha - Phu me hoc huynh hoc hien cu sinh de the sinh toan tithe, luan - Neu truang va thOng dugc loi d6c, nhac nha tranh thii su 118 try cita cac ban nganh va ngoai nha tare:mg - Phan cong nhan \Tien bdo ye theo dOi va thOng tin kip thin Chuan bi nhieu phuung an va gidi thich rei tirng tri cac loai ich cila qua phuang An de phu huynh d6ng cam - Lay Y kien theo hinh khen yiec khen - Trien s8 dOng sinh NT* khen thtrang hoc sinh - Nang gia Hoc vien: VO" Ngoc Thiel -Lap Bet dining Can b9 quan ly gitio duc Trung hoc co' se Trang 12 TIEU LIMN CUOI KHOA thuerng cho thuerng khai den hoc sinh hoc sinh phu huynh toan trueng thOng qua hop phu huynh dau nam hoc Dam - Ti eh& - Hieu - Ke - Hop trao - Kinh phi - Tranh thit phan vOi dugc trueng hoach cilia dei trkrc h6 trg cho nguen kinh ding chuyen - Ban PhOng tiep gido via phi to doan ve tham quan chap hanh gido due, - Hoach bi han chinh viec CO - SO lugng cOng cna Lien dinh nguen die quyen nha chirc tham gia doan doan lao kinh phi to - S6 lucmg trueng, chuyen tren 50% dOng chirc gido vien ding doan tham huyen - ThOi gian tham gia co SO', quan hoc - K4' t6 cline la it nguen xa tap he hoach thang hth hea va cho gilt) nam hoc 6/2019 (Di quy phfic view ctia nha va ve Id 02 lgi xa hth truerng, ngay) - Van dOng •A cii a cong gido vien Y doan co tit& tham se gia - Dua vao tieu chi thi dua (diem cOng) So Danh gid - Hieu - K4 - Tu minh - Thai - Tranh thii tong ket dtrgc cdc tnräng hoach trung thkrc gian stir filth gian cac cuOc cuOc dam - Cdc ban hanh daub gid dung to nha r6i de dam phan da ngenh Ong ket qua da (faith gia nhin nhan phan da thuc hien doan the - Ket qua thgc hien han lai ket qua thkrc hien to rift nha ghi nhan - Lang che dm m6i kinh trueeng de cuec nghe - DOng cuOc dam nghi et m cho dam phan nhüng nghi'ep phan ban than de cila ban nhan xet, ngai g6p - DOng phat huy than dOng gOp y, khOng vien, Hoc vien: Vo Ngoe Thiel -Lop Bot dutritg Can hp quan ly gum doe Trung hoc CO 5'6' Trang 13 HET LUAN CUell KHOA uu diem va khac phuc han the - Su cau thi cUa dm clOng nOi thing thuyet phuc nghiep not that dOng ban than nghiep nhiet tinh gOp Y va g6p Y Chan Kat 1u4n vi kien 4.1 Kat Ian Nang cao ky nang dam phan cua Hieu twang se la dieu kien tot, co tinh nghe thuat, tinh khoa hoc giitp nha quan ly gido due giai quy& cong viec, ban Juan hay thee thuan moi van de huemg tai muc lieu cita gido dye tai nha twang Dam phan luen lA thdch Mire ma nha quan ly nOi Chung, Hieu truing nha truing nOi riéng phdi luOn trau dei luOn dat throe muc tieu cua minh, hdi hei lgi ich ena hai ben dam phan vii dei tic cita minh Nang cao kg !tang dam phan cua Hieu truth-1g la mot viec lam can thiet, co tam quan va skr the dOng minh me anh huang true tiep den hieu qua quart ly cua Hieu tracing, nhAm thuc hien tot muc lieu gido due dm nha truing, tong biz& khAng dinh thucmg hieu qua nha truing dai vii phu huynh hoc sinh va xa hOi Tam lai, thue to khOng phdi Inc nap Hieu tuning cling conga cac cuOc dam phan, \Tay de gOp phan cho sir thänh cong qua trinh dam phan dOi h6i Hieu twang chang Mang biet thuyet phuc, biet ling nghe, biet xir 19 nInrcrng bO, cO kY nang giao flap, 1(57 nang xir ly be the ma phai biet chon kik' dam phan thich hop, biet ph& hap the kieu dam phan, cac kg nang dam phan tao mot tang hap mot chien Inc o dam phan phit hyp, linh hoat, co hien qua Kg Wang dam phan a m6i ngtrai khOng to nhien ma co doge, ma dO la ket qua cilia mot qua trinh fen luyen va trai nghiem khOng ngirng elm ban than ngtrai Hieu truing cong the quan ly b nha truing va uy tin cita ban than Doi hOi Hieu twang phdi khOng ngirng bye tap, rên luyen de nang cao kg nang dam phan cilia ban than, gOp phan thuc hien tot sir menh cua gido due 4.2 Man nglii 4.2.1 Hai vii Ming Gino dnc va duo too huytn Long Ho PhOng Gido due va duo to huyen Long HO tham muu vii Sa Gido due va duo tao tinh Vinh Long ph& hop ved twang Can 1)0 quan ly gido due Thanh ph8 HO Chi Minh ma the lOp bei duekng cho dOi ngu quart ly cua cac nha twang doge nang cao trinh dO va !tang lye quart ly dO co kg nang dam phan ve cac van de co lien quan gido dye Hoc Ngoc Thief -Lop BOi during Can bo qutin ly guio dyc Trung hoc co so Trang 14 TIP! LIMN C1161Klith 4.2.2 DM vol truang Trung hqc ca D6ng Phti Can chit ding dam phan vai chinh quyen dia phuong de tranh thti su h8 trg ve viec phät trien nha truang Xay dung ke hoach ngAn han va dai han viec tap huAn, bai duang !tang ltrc quart 1Y, Icy 'tang dam phan cho cac to timing chuyen man, dai dien cong doan, chi doan cita nha truang 4.2.3 DM veri chinh quy6n dia phtrang Tang ctrâng ha" tra nhieu hurl nth doi väi nha truang viec phi hgp chirc dam phan giva cdc (loan the, nha truang va phu huynh hoc sinh viec gido due cdc hoc sinh chua ngoan Ira chua no lye hoc tap, dac biet la cat em khOng duce str quan tam tich cuc cita phu huynh va nguei than" Ngtriyi time hien V6 Nguc ThRt Hoc vien: V15 Nric Thief -Lap Bei drying Ciin be quiin 1.0 girl° doe Trung her cc se Trang 15 ... truing hem viec dam phan CO dem lai sty tien trien nhung chua mang lai hieu qua cao, vay ted chin de tai "Nang cao kg Hoc Ngec Thiel -Lop Bei dining Cein be quiin ly gilt° dye Trung hec co sir... dieu hanh cac hog dOng gido due; Can be van 19 gido due phdi khOng ngirng hoc tap, ran luyen, nang cao pham chAt dao dire, trinh dO chuyen men, nang luc quail 19 va trach nhiem cua ad nit Theo thOng... sir mang, cac gia tri cea nha trueng hiking tei su Oat trien toan dien ctia mei hoc sinh va nang cao chAt luting hieu qua gido due cila nha truerng Theo DiL 1e truerng Trung hoc co so', truemg