e) – Chapter 8 - Trường Đại học Công nghiệp Thực phẩm Tp. Hồ Chí Minh

Intelligence Personality  Traits and  Preferences Values  Interests  Motives/Goals Knowledge Experience Behavior/  Skills/  Competencies.. 8­6[r]

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CHAPTER EIGHT

Leadership Behavior

8­3 McGraw­Hill/Irwin © 2002 The McGraw­Hill Companies, Inc., All Rights Reserved. The Building Blocks Of Skills Initiating Structure & Consideration Employee & Job­Centered Dimensions The Leadership Grid 360­Degree Feedback Managerial Derailment Self­Defeating Behaviors Coaching & Mentoring Behaviors

8­4

Leader Behavior Description  Questionnaire

Subordinates were asked to rate the leader on  the following behaviors:

 Lets subordinates know when they’ve done a 

good job.

 Sets clear expectations about performance.

8­5

McGraw­Hill/Irwin â2002TheMcGrawưHillCompanies,Inc.,AllRightsReserved.

FourCategoriesThatContributeTo EffectiveGroupPerformance

ã Leadersupport

ã Interactionfacilitation • Goal emphasis

8­6

Sources For 360­degree Feedback

Direct Reports

360º Feedback  Results

Boss

8ư7

McGrawưHill/Irwin â2002TheMcGrawưHillCompanies,Inc.,AllRightsReserved.

QuestionsAddressedByRecent 360FeedbackResearch

ã Does360feedbackmatter?

• Are self­observer perceptual gaps 

relevant?

• Does 360º feedback improve leaders’ 

ratings over time?

• Are there meaningful culture, gender