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After studying this chapter you will be able to understand: Why study organizational behavior (OB)? What is effective OB: two approaches OB and management what you will explore in this book?
2 Exploring the Landscape of OB Neubert & Dyck’s Organizational Behavior Chapter Navigator The Landscape of OB Brief History of OB OB as a Science Stakeholder Relationships Global Environment A Brief History of OB The Scientific Management Era (1910 – 1930) The Human Relations Era (1930 – 1950) The Systems Era (1950 – 1970) The Beliefs Era (1970 to 1990) The Sustainability Era (1990 to present) Scientific Management Era What is Scientific Management? Frederick Taylor Frank Gilbreth Max Weber Compare and Contrast Human Relations Era What is the Human Relations Era Mary Parker Follett Research by Elton Mayo and Fritz Roethelisberger Hawthorn Studies/ Hawthorne Effect Impact of Human Relations Era Systems Era What is the Systems Era? Origins of the Systems Era Systems Theory Total Quality Management (TQM) Impact of the Systems Era Beliefs Era What is the Beliefs Era? Scripts Institutionalization Social Construction of Reality Implications of the Beliefs Era Sustainability Era What is the Sustainability Era? Profitability and Progress versus Damage to Future Generations Three Major Issues Faced By Organizations Today Quality of Life Sense of Community OB as a Science Identify a Question, Theory and Hypotheses Conduct a MetaAnalysis Identify, Measure and Analyze Association of Variables Research in OB: Conventional and Sustainable Approaches Question, Theory, Hypotheses and MetaAnalysis OB as a Science Question and Theory Hypotheses MetaAnalysis Variables Identify, Measure, Analyze and Research in OB Independent and Dependent Variables Identify, Measure, Analyze Correlation Research in OB Research in OB Two Perspectives: Conventional and Sustainable OB Stakeholder Relationships Stakeholder Analysis OrganizationSpecific Responsibility (OSR) Corporate Social Responsibility (CSR) Natural Environment Sustainable Development Stakeholder Analysis What is a Stakeholder? Examples of Stakeholders Impact of Customers and Members on Organizations Impact of Owners and Other Organizations Impact of Community Members on Organizations Copyright ©2014 John Wiley & Sons, Inc OSR and CSR What is OSR? Implications of OSR to Organizations What is CSR? Examples of CSR in Organizations OSR Versus CSR: Conventional Versus Sustainable Approaches Copyright ©2014 John Wiley & Sons, Inc Natural Environment and Sustainability Development The Natural Environment and “Green” Initiatives Obstructionist Stance versus Defensive Strategy Market versus Accommodative Approach Proactive Approach Sustainable Development Global Environment What is Globalization? What is a Multinational Company (MNC)? Polycentrism, Ethnocentrism, Egalicentrism Hofstede’s Model of Culture Cultural Differences: Conventional OB Versus Sustainable OB Globalization and MNCs What is Globalization Why is Globalization Important for Organizations Today? What is a MNC? Opportunities and Challenges for MNCs Cultural Differences: Conventional OB Versus Centrism and Hofstede’s Model of Culture What is Polycentrism? What is Ethnocentrism? What is Egalicentrism? Dimensions of Hofstede’s Model of Culture Implications of Hofstede’s Model in Organizations Copyright ©2014 John Wiley & Sons, Inc Copyright ©2014 John Wiley & Sons, Inc .. .Chapter Navigator The? ?Landscape? ?of? ?OB Brief History? ?of? ?OB OB? ?as a Science Stakeholder Relationships Global Environment A Brief History of OB The? ?Scientific Management Era (1910? ?–? ?1930)... Cultural Differences: Conventional? ?OB? ?Versus Centrism and Hofstede’s Model of Culture What is Polycentrism? What is Ethnocentrism? What is Egalicentrism? Dimensions? ?of? ?Hofstede’s Model? ?of? ?Culture Implications? ?of? ?Hofstede’s Model in Organizations... Quality? ?of? ?Life Sense? ?of? ?Community OB as a Science Identify a Question, Theory and Hypotheses Conduct a MetaAnalysis Identify, Measure and Analyze Association? ?of? ? Variables Research in? ?OB: Conventional and Sustainable