Lecture Organizational behavior – Chapter 4: Considering individual states. The contents of this chapter include all of the following: ethics, attitudes and commitments, perception and attributions, emotions.
4 Considering Individual States Neubert & Dyck’s Organizational Behavior Chapter Navigator Ethics Attitudes and Commitments Perception and Attributions Emotions Ethics What are States? What is Ethics? Individual Characteristics Affecting Ethical Behavior Organizational Characteristics Affecting Ethical Behavior Ethical Behavior: Conventional OB Versus States and Ethics What are States? Factors That Influence States Examples of States What is Ethics? Context and Ethics Copyright ©2014 John Wiley & Sons, Inc Individual Characteristics Affecting Ethical Behavior Moral Development Moral Point of View Consequentialist Theory Conventional Moral Point of View: Utilitarianism, Egoism Sustainable Moral Point of View: Virtues and Copyright ©2014 John Wiley & Sons, Inc Organizational Characteristics Affecting Ethical Behavior Ethical Climate Ethical Culture Code of Ethics – Importance, Elements Involved, Government Steps Recommended, Reinforcement Ethical Behavior: Conventional Approach Ethical Behavior: Sustainable Approach Copyright ©2014 John Wiley & Sons, Inc Attitudes and Commitments What are Attitudes? ABC Framework Job Satisfaction and Job Involvement What are Commitments and Organizational Commitment? Attitudes and Commitments: Conventional and Attitudes and ABC Framework Attitudes ABC Framework Understanding Attitudes Negative and Positive Attitudes Job Satisfaction and Job Involvement What is Job Satisfaction What is Job Involvement? What Impacts Job Satisfaction and Job Involvement Levels? Impact of Job Satisfaction and Job Involvement Levels Commitments What are Commitments? Origins of Workplace Commitments Organizational Commitment Affective and Normative Commitment Sustainable Perspective: Organizational Commitment Perceptions and Evaluations What are Perceptions? What are Attributions? What is Impression Management? Perceptual Errors and Biases Perception and Sustainable OB Perceptions and Attributions What are Perceptions? Perceiver, Target, Situation Characteristics of Perceptions Perceptions About People What are Attributions? Copyright ©2014 John Wiley & Sons, Inc Impression Management and Perceptual Errors and Biases What is Impression Management? Perceptual Errors and Biases Representativeness, Selective Perception and Availability Anchoring and Adjustment Halo/Horn Effect Emotions What are Emotions? What is Emotional Labor? What is Emotional Intelligence? Emotions: Conventional OB Versus Sustainable OB Perspectives Emotions and Emotional Labor What are Emotions? Importance of Emotions in Organization Conflict Between Negative and Positive Emotions Detoxifying Negative Emotions What is Emotional Labor? Emotional Intelligence What is Emotional Intelligence? SelfAwareness SelfManagement Empathy Use of Emotion (Internal Motivation and Social Skills) ... Organizational? ?Characteristics Affecting Ethical Behavior Ethical? ?Behavior: Conventional OB Versus States and Ethics What are? ?States? Factors That Influence? ?States Examples of? ?States. . .Chapter Navigator Ethics Attitudes and Commitments Perception and Attributions Emotions Ethics What are? ?States? What is Ethics? Individual? ?Characteristics Affecting Ethical? ?Behavior. .. Copyright ©2014 John Wiley & Sons, Inc Organizational Characteristics Affecting Ethical Behavior Ethical Climate Ethical Culture Code of Ethics? ?–? ?Importance, Elements Involved, Government Steps Recommended, Reinforcement