Lecture A systems approach to small group interaction (8/e): Chapter 10 - Stewart L. Tubbs

Chapter 10 - Observing group process. This chapter is intended to acquaint you with some of the methods for observing groups. As Yogi Berry once said, You can observe a lot by watching. Once we learn how to better observe group process, our goal is to use those insights to help us perform better in groups.

CCHH AAPP TT EE RR 10 Observing Group Process Stewart L Tubbs McGrawưHill â2004TheMcGrawưHillCompanies,Inc.Allrightsreserved Slide Observing Group Process • • • McGraw­Hill Glossary Case Study Observation Instruments The Systems Approach © 2004 The McGraw­Hill Companies, Inc. All rights reserved Slide Glossary • Analyzing Group Process—a method for group  members to report their views of the group’s process • Functional Task Roles of Discussants—a  method of recording which group members made  comments that were task­oriented • InteractionDiagramagraphicmethodforshowing whotalkstowhominagroupdiscussion ParticipantRatingScaleFormamethodfor groupparticipantstoratetheirgrouponanumberof differentdimensions McGrawưHill â2004TheMcGrawưHillCompanies,Inc.Allrightsreserved Slide Glossary • Postmeeting Reaction Form—a method for  • • • McGraw­Hill allowing participants to assess their view of the group’s  effectiveness Progress Report on Group Interaction—a  method for measuring each group member’s perceptions of  a group meeting Self­Centered Roles of Discussants—a method  of recording which group members made comments that  were more self promoting than group promoting Socio­Emotional Roles of Discussants—a  method of recording which group members made  comments that were more socially oriented. These  comments often build the group members’ feelings © 2004 The McGraw­Hill Companies, Inc. All rights reserved Slide Glossary • Team Diagnostic Questionnaire—a method of  determining a group’s strengths and weaknesses from the  viewpoint of the group members • The Collaborative Team Leader­Leader  Version—a method for team leaders to assess their own  groupleadershipeffectiveness TheCollaborativeTeamLeaderưTeam Versionamethodforteammemberstoassesstheir groupleaderseffectiveness McGrawưHill â2004TheMcGrawưHillCompanies,Inc.Allrightsreserved Slide Observation Instruments • All of us benefit from periodic observation  and feedback • The instruments that follow are designed to  structure your observations in such a way as  to help you learn more about how your  group is performing McGraw­Hill © 2004 The McGraw­Hill Companies, Inc. All rights reserved Slide Observation Instruments • All­Purpose Discussion Rating Scale McGraw­Hill © 2004 The McGraw­Hill Companies, Inc. All rights reserved Source: From  Galanes, Adams, and Brilhart, 2000, p. 263 Slide Observation Instruments InteractionDiagram McGrawưHill â2004TheMcGrawưHillCompanies,Inc.Allrightsreserved Source:FromWilson,2002,pp.295ư96 Slide Observation Instruments FunctionalTaskRolesofDiscussants McGrawưHill Source:FromWilson,2002,p.298.BasedonK.D.BerneandP.Sheats(1948) â2004TheMcGrawưHillCompanies,Inc.Allrightsreserved Slide 10 Observation Instruments FunctionalSocioưEmotionalRolesof Discussants McGrawưHill Source:FromWilson,2002,p.301.BasedonK.D.BerneandP.Sheats(1948) â2004TheMcGrawưHillCompanies,Inc.Allrightsreserved Slide 11 Observation Instruments SelfưCenteredRolesofDiscussants McGrawưHill Source:FromWilson,2002,p.301.BasedonK.D.BerneandP.Sheats(1948) â2004TheMcGrawưHillCompanies,Inc.Allrightsreserved Slide 12 Observation Instruments AnalyzingGroupProcess McGrawưHill â2004TheMcGrawưHillCompanies,Inc.Allrightsreserved Source:FromHuszczo,1996,pp.47ư48 Slide 13 Observation Instruments • Team Diagnostic Questionnaire McGraw­Hill © 2004 The McGraw­Hill Companies, Inc. All rights reserved Source: From Huszczo, 1996, pp. 43­45 Slide 14 Observation Instruments • TheCollaborativeTeamLeaderưLeader Version McGrawưHill â2004TheMcGrawưHillCompanies,Inc.Allrightsreserved Source:FromLaFastoandLarson,2001,p.151 Slide 15 Observation Instruments TheCollaborativeTeamLeaderưTeam Version McGrawưHill â2004TheMcGrawưHillCompanies,Inc.Allrightsreserved Source:FromLaFastoandLarson,2001,p.153 Slide 16 Observation Instruments PostmeetingReactionForm McGrawưHill â2004TheMcGrawưHillCompanies,Inc.Allrightsreserved Source:FromGalanes,Adams,andBrilhart,2000,p.267 Slide 17 Observation Instruments ParticipantRatingScaleForm McGrawưHill â2004TheMcGrawưHillCompanies,Inc.Allrightsreserved Source:FromGalanes,Adams,andBrilhart,2000,p.267 Slide 18 Observation Instruments ProgressReportonGroupInteraction McGrawưHill © 2004 The McGraw­Hill Companies, Inc. All rights reserved Slide 19 The Systems Approach • The most effective way to behave either as a  leader or as a participant in a group varies  with the type of group and the group’s  objectives McGraw­Hill © 2004 The McGraw­Hill Companies, Inc. All rights reserved  ... ProgressReportonGroupInteraction McGrawưHill â2004TheMcGrawưHillCompanies,Inc.Allrightsreserved Slide 19 The Systems Approach Themosteffectivewaytobehaveeitherasa leaderorasaparticipantinagroupvaries... comments that were task­oriented • Interaction Diagram a graphic method for showing  who talks to whom in a group discussion • Participant Rating Scale Form a method for  groupparticipantstoratetheirgrouponanumberof differentdimensions... The Collaborative Team Leader­Leader  Version a method for team leaders to assess their own  group leadership effectiveness • The Collaborative Team Leader­Team  Version a method for team members to assess their