Appendix D10 CURRICULUM VITAE (for Partner College staff) Name of Partner Institution: FPT University Department/Faculty/Division etc: FPT School of Business Surname : Gibb First name(s) Robert Qualifications, with dates and institution attended (most recent first) International TESOL Teacher Training (ITTT) 2009 100 hour TEFL/TESOL Certification course +20 hours classroom observation University of St Thomas, Minneapolis, Minnesota, USA 2003 MBA Certificate – Accelerated Master of Business Administration in Real Estate St Cloud State University, St Cloud, Minnesota, USA Master’s Degree work - Major: Geography 2000 St Cloud State University, St Cloud, Minnesota, USA 1990 BA Geography, History: Emphasis: Historic Preservation, Urban Planning, Land Use, Cultural Studies Current and previous posts, with dates; include industrial and commercial experience Aprotrain-Hi! Language School Division – Hanoi, Vietnam Center Director 2012 - Present Shelton Development Group – Hanoi, Vietnam Director of Business Development - Education 2011 - 2012 Midwest Education Group – Hanoi, Vietnam Southeast Asia Regional Director 2011 - 2012 UNET-UNESCO Center for Information - Hanoi, Vietnam Academic Director 2010 - 2011 Hanoi Academy - Hanoi, Vietnam Secondary and High School Faculty 2009 - 2010 Saint Paul Schools – Saint Paul, Minnesota, USA Adult Education Faculty 2009 Coldwell Banker Burnet - Saint Paul, Minnesota, USA Independent Executive Sales Associate 2002 - 2009 Qwest Communications - Minneapolis, Minnesota, USA 2000 - 2002 University of Greenwich QA Handbook, Appendix D10 (October 2010) page Customer Communication Technician Urbanus Magnificus, LLC - Saint Paul, Minnesota, USA Landlord/Property Manager 1998 – 2009 Land O' Lakes, Incorporated - Arden Hills, Minnesota, USA Technical Support Supervisor 1997 – 2000 IBM - Boulder, Colorado, USA Online Technical Trouble-shooter - Trainer 1996 - 1997 VISTA Information, Inc - Eden Prairie, Minnesota, USA GIS/Cartographic Specialist Shipping/Production Supervisor 1991 – 1995 Subjects and courses taught in the last years (indicating level) Career Development: (3rd – 4th year university students) Interview Skills Networking Skills Presentation Skills Business Soft Skills: (New Supervisory/Managerial Employees) Business English Communication Presentation Skills Negotiating Skills International Business Cultural Understanding Decision- Making Leadership/Management Skills: (New Supervisory/Managerial Employees) Effective Leadership Management Basics Team Building & Motivation Conflict Management Business Meetings Customer Service Staff Development (Vietnamese staff – bilingual) Corporate orientation Sales techniques Customer service Market research Faculty Development (New English Teachers) Teaching methodologies Classroom management techniques Creative ideas for lessons Career management English for Specific Purposes: (Elementary – Intermediate English levels – Adults) Business Correspondence University of Greenwich QA Handbook, Appendix D10 (September 2010) page Medical English Hospitality English Sales & Customer Service International Examination Preparation Courses (Pre-intermediate level) TOEIC Preparation English Communication Skills (Elementary – Intermediate English levels – Adults) Speaking and Pronunciation Skills Fluency and Accuracy training International Studies (High School; ESL learners) History of Language & Culture Understanding American Culture International Career Skills & Preparation World Organizations & Regional Integration Globalization & Tourism Environmentalism ICT (Secondary; ESL learners) Microsoft Windows Microsoft Word Microsoft Excel Microsoft Powerpoint Online Ethics Surname: Gibb Staff development activities (during last years), with dates 2005 TESOL (Teacher of English to Speakers of Other Languages) Certificate: 100 hours + 20 hours of observed teaching Publications/research/consultancy: Vietnam Today (Ngay Nay) Magazine – UNESCO Vietnam English Is the World’s ‘Lingua Franca’, December 2010 The Importance of English in Business, February 2011 Hanoi Academy – Study Module Textbooks - Course Curricula History of Language & Culture, 2009 The American Journey – Understanding American Culture, 2009 University of Greenwich QA Handbook, Appendix D10 (September 2010) page International Career Skills & Preparation, 2010 World Organizations & Regional Integration, 2010 Shelton Development Group – Course Curricula Academic Writing Preparation 2011 English & Customer Service for the Hospitality Industry 2012 Shelton English, Grade 10, 2011 (Editor) Consulting experience: International Business Consultant - Hanoi, Vietnam 2011 - Present Consulting services, seminars & webcasts for Vietnamese entrepreneurs & business managers Work with Vietnamese partners to provide education on: International Customer Service Hospitality & Tourism For Westerners Western Business Culture & Ethics Attracting Foreign Partners & Customers International Management styles Employee Loyalty Research: Architectural Survey of Indigenous Yellow Brick Houses of Saint Cloud, Minnesota (USA) National Register of Historic Places (National Trust, USA) Property Submissions: Main Post Office (3rd), Minneapolis, Minnesota, USA 2nd Post Office, (now Federal Building) Minneapolis, Minnesota, USA Ard Godfrey House, Minneapolis, Minnesota, USA Nicollet Island Door & Sash Building, Minneapolis, Minnesota, USA Island Power Station, Minneapolis, Minnesota, USA Our Lady of Lourdes Church, Minneapolis, Minnesota, USA Tessman Farm, Brooklyn Park, Minnesota, USA Rental Progam Development Project for Student Landords in Minneapolis – Saint Paul, Minnesota (USA) Membership of Professional bodies/institutions: Gamma Theta Upsilon, International Geographic Honour Society National Association of Realtors (USA) National Trust for Historic Preservation (USA) Business Network International Saint Paul Association of Responsible Landlords – Saint Paul, Minnesota, USA Your expected involvement in this development, if approved: Assist in the further development of existing programs and to create suitable programs for a Vietnamese audience Research and update materials, using latest methods and University of Greenwich QA Handbook, Appendix D10 (September 2010) page technology to maintain courses relevant to students Teach and mentor students in making beneficial career decisions as well as provide marketable skills for the students that will bring them success and work towards responsible leadership Signature: Robert Joseph Gibb Date: May 2013 University of Greenwich QA Handbook, Appendix D10 (September 2010) page ... with Vietnamese partners to provide education on: International Customer Service Hospitality & Tourism For Westerners Western Business Culture & Ethics Attracting Foreign Partners & Customers... students that will bring them success and work towards responsible leadership Signature: Robert Joseph Gibb Date: May 2013 University of Greenwich QA Handbook, Appendix D10 (September 2010) page... Microsoft Windows Microsoft Word Microsoft Excel Microsoft Powerpoint Online Ethics Surname: Gibb Staff development activities (during last years), with dates 2005 TESOL (Teacher of English