KẾ HOẠCH PHÁT TRIỂN và ỨNG DỤNG CÔNG NGHỆ THÔNG TIN – TRUYỀN THÔNG của đại học dân lập hải PHÒNG đến năm 2013, tầm NHÌN CHIẾN lược đến năm 2020 e

THE PLAN OF DEVELOPING AND APPLYING ICT OF HAIPHONG PRIVATE UNIVERSITY(HPU) TO THE YEAR 2013, THE STRATEGIC VISION TO 2020 TABLE OF CONTENTS I THE TREND, THE ROLE AND THE SITUATION OF IT APPLICATION IN HPU 1 The trend of developing and applying IT in Vietnam and over the world The great role of IT for the development of HPU 3 The general assessment about the implementation “the Overall Plan of the development and IT application” in HPU II THE OBJECTIVE AND DIRECTION OF ICT DEVELOPMENT TO THE YEAR 2013, THE STRATEGIC VISION TO 2020 III THE CONTENT AND THE DEVELOPMENT INDICATORS OF ICT TO THE YEAR OF 2013 10 3.1 The ICT Training 10 3.2 The ICT research 11 3.3 The application of ICT 11 3.4 The ICT infrastructure and services 12 IV THE SOLUTIONS 13 V THE IMPLEMENTATION 15 VI THE DIGITAL UNIVERSITY 15 TABLE OF CONTENTS 21 -I THE TREND, THE ROLE AND THE SITUATION OF IT APPLICATION IN HPU The trend of developing and applying IT in Vietnam and over the world The world’s ICT has had remarkable progresses over the past 10 years, the year of 2008 is considered as the time of the premise for starting the new decade with the following characteristics:  Focus for connecting people together (connecting people)  Taking users to be the center (user-centric)  Many software developers and users can develop their own applications  Computer, electronic technology, nano technology allow the manufacture of the equipment more and more faster, more compact, less power consumption and integrated many services, such as "the system on a chip "(SoC), as well as integrating many multiple services on a single appliance  The applications run not only on PC, but also on the Internet, in the "cloud" between the PCs, between the TVs, mobile phones, between cars, between appliances,…  The 3-specific factors: experience the high-tech everywhere; the rich devices are connected with each service; the strength of natural user interface (Natural User Interface) The technology managers also emphasize on the mean of innovative technology,of basic research and of the applied research to fulfill the expectations (and the natural development) of the next 10 years Computers will be everywhere, will serve effectively for the train and the caring of human health Computers will replace the textbooks with compact PCs, handsets, flat on the desk, with a network connection everywhere, natural interaction (not only the mouse and keyboard as the past decades) The user can participate in various activities using electronict tools, referred to as e-* (such as e-books, e-learning, e-education, e-library, e-science, e-health, e-business, ecommerce, e-agriculture, e-government, etc.) at any time, any place The government issued the "The development strategy of Vietnam’s IT and communication until 2010 and the orientation to 2020" in Decision 246/2005/QD-TTg on Octorber 6th ,2005, stating the objectives to be achieved: - Apply the wide-areas IT in key sectors of the economy It forms, build, and develop e- Vietnam with e-citizens, e-government, e-business, e-commerce, e-transactions , that aims to Vietnam to reach the average level in the ASEAN region - IT Industry becomes a key industry with the growth rate of 20 - 25% per year, the total turnover of $ 6-7 billion in 2010 - The information and communication infrastructure covers the whole country, with large output, fast speed ,high quality, and cheap price - Training in the IT key department to reach the advanced level and quality in the ASEAN region Besides the trends and the objective demand for IT development in the world and Vietnam, there are major challenges for our country's IT such as: there is no real IT industry; the training’s quality of the majority institutions does not meet the demand, there is lack of high-level IT manpower; the researchers are scattered, there are no Vietnam’s studies having technological breakthrough ; new businesses just focus on doing outwork of softwares,they not pay attention to the research and development; The academic links - IT industry is not yet clear;the confusion and the failure of some National IT projects; the software piracy in our country is still at a high level; etc Therefore, the IT will boom and increasingly toward serve more useful, more diverse for human needs and it is the motivation to promote social progress and improve the quality of life IT has a special meaning in education Developing countries and countries with modern manufacturing or service have had the digitized universities, they make the changes and open the form of training and new forms of learning effectively These impacts will continue to deepen the meaning of IT in the coming years The great role of IT for the development of HPU The potential and the role of IT have been confirmed by the Party and State in the "The IT development strategy in Vietnam to 2010 and the orientation to 2020" issuing by Decision 246/2005/QD- TTG on Octorber ,6 th ,2005, of the Prime Minister "IT is the most important tool to implement the Millennium goals, to the formation of information society , to shorten the process of industrialization and modernization of the country" To be fully aware of the State’s guideline, HPU with the mission "To build and develop a central model of higher education, research, application and to transfer scientific and technological multi-disciplinary, multi-sector, to have same quality with the advanced universities in the region, striving to reach the international level, to play the role key, to be the leader in the higher education system to meet the needs of socio-economic development”, it has the good awareness of the leading important role IT about its formation and development The Training of IT- communication human resources in HPU The IT- communication human resources is a key factor having decisive significance for the development and application of IT in HPU,it provides the high-level human resources of ICT for the country The development of ICT human resource has to ensure quality, synchronization,the quick shift structure in the increasing proportion of highly qualified human resources, to strengthen the capacity of national IT The development of ICT human resource in HPU has to closely link with the innovation process of education and training, especially in higher education, university research making The basic and comprehensive innovation of training human resources towards the ICT integration and reaches the international level, creats a fundamental change in the quality of training, meets the requirements of IT development for the industrialization, modernization and international integration It promotes the training to meet the needs of society ,to strengthen the international cooperation in the training of ICT human resources in HPU,to mobilize all resources in the country and enlist foreign resources for this human resource development ICT research The ICT industry is a key economic sector, having state priorities, care and support to encourage development The ICT research towards the modern direction, aims to create the innovative value of science and technology about the ICT, to create the product serving the needs of HPU and society,to confirm the HPU’s role in the industrialization and modernization of the country The application and infrastructure of ICT The wide-area application of ICT in training, research, management is the factor having significant meaning, contributes to accelerate the development of HPU becoming the research university reached the advanced level in the region.The ICT application helps to innovative methods of teaching and learning, improves the training, research and management in all units of HPU The ICT infrastructure is an important part of the HPU infrastructure, having prioritized investment, development,it ensures the modern, synchronization, effective management and exploitation The development of ICT infrastructure aims to provide the basis for the development and application of ICT for training world-class level, the applied research and management The building of ICT infrastructure must go hand in hand with the deployment of applications to have efficiently exploit, visionary, the design analysis system being open, allow easy expansion of scale andtechnological upgrading technological upgrading The general assessment about the implementation “the Overall Plan of the development and IT application” in HPU In years, basically HPU has made the important objectives set out in these plans,built the initial conditions for an information infrastructure, significantly improved the efficiency management, trained and studies scientific; while providing IT human resources with scale more and more in terms of quality and quantity for the Vietnamese economy In the research and development, there are a number of works published in the magazine and the prestigious international conference on IT Some units and individuals have the national award for IT products Some of the major achievements in the previous IT operations are: The training of IT human resource The type of IT training in the past has been to diversify ,including: bachelor's, master's and doctoral degrees Number of IT lecturer has doubled in five years Some HPU’s units have IT training programs with the international level In addition, many foreign cooperative training programs have been established as the University of France (PUF) on Information- Systems- Technology (IST) ,contributed to improving the quality of environmental education and training, as well as the IT lecture of HPU It has trained thousands of bachelors , hundreds of masters IT students of HPU have won many high awards in the national and international exams, met the high demands of the job market Some concrete achievements outlined in the following statistics Research on IT School focuses on research the topic of Computer Science subjects,network and communication networks, information systems, software technology assign for school’s management, IT department studied in depth the mathematical methods in managing image and info, the artificial intelligence, IT application, e-learning and eteaching, IT applications The awareness of IT applications in HPU has been gradually improving Many courses, trainings on the use of network, documents and records management system have been held Currently ,100% of managers have used the VNUnet in letter management network, the staffs and students of some units have been piloted to provide internet services, serving the high-quality training and the training of international links At schools, the directly under department has held the accessing center serving for students, many rooms connect the remote training with modern equipment The Library and Information Center has started deploying an electronic library serving for the readers IT applications in training and management training, scientific research have been strengthened, implemeted the digitized university gradually, the training units have deployed the pilot electric training, invested for the software for training, the science research and management have been significantly enhanced from many sources, HPU has completed a number of important software serving for credits training and high quality and it will be put into operation in the near future The learner’s training and management system in HPU based on credit have been developed and being completed It operates to research, build and deploy the e-learning system on the HPU’s infrastructure network Deploy the information services for teaching and learning (give lectures, assignments, schedules, exchange of questions and answers between teachers, students, etc.) on VNUnet / Internet IT Infrastructure In most units,they have LAN infrastructure A few units have relatively good ITcommunication infrastructure, school having ICT infrastructure at a good level In the vast majority of units, the number of computers for staff using at work basically meet the requirements, but in general, the server lacks of quantity and poor in quality, compared with the need of application demand The training units have had the computer for practice and for students exploit informations HPU is one of the first units joining VinaREN VNUnet has connected with VinaREN by fiber optic cable, which is currently in its ability to exploit connecting with the training and research centers with the connection speed for Vietnam is 45Mbps Currently, many electronic documents of training and research centers around the world participated in TEIN2 have been provided on this network and the HPU’s students and staffs have been able to exploit regularly However, there are many shortcomings and defects presenting the awareness, investment in manpower effort for the development and application of ICT that are not suitable with the level of HPU’s required size , the obtained result in some activities are not commensurate with the expectations and investment II THE OBJECTIVE AND DIRECTION OF ICT DEVELOPMENT TO THE YEAR 2013, THE STRATEGIC VISION TO 2020 The training of ICT manpower: Develop the size and quality of IT human resources in HPU, contribute to strengthening ICT human resources of the country, meet the requirements of the industrialization of modernization It pays attention to train IT manpower and improve the IT- communication level of the HPU’s staffs By 2020, achieve the international level of training IT human resources for all branches, ICT specializing, reach the equivalent level to the most powerful 100 schools on ICT in Asia, the group of 500 schools in the world The curriculums are updated every year, they go with the needs of society and the concept, the advanced academic achievements which are admitted by the academia and put into teaching It implements the multi-link, multi-disciplinary of training IT human resources Opening the sectors / branches / new interdisciplinary (pilot) with ICT are become the center, to meet the practical social needs of Vietnam and ICT market in the world The scientific research of ICT: The research should focus on promoting the strengths of HPU, meet the science and application requirements of ICT in the next 10 years as well as the requirements from economic-social reality of Vietnam, focus on interaction between human - PC (natural user interface), natural language processing, knowledgebased technology, the new generation of Internet technology, multimedia service, information service serving for the innovative teaching and learning methods as well as information services related to health care, public health, scientific computing for resource management, forecasting and disaster prevention , To the year of 2013, it will confirm its position as the ICT leading basis of scientific research in our countries, contribute to improve the quality of education reached the international standards, and the development of IT industry To the year of 2020, it aims to become the leading center for scientific research and transfer of ICT Vietnam, meet the needs of the ICT market in and out the country It achieves the criteria for each year with 50% of ICT doctors,at least will be published in the international journal and / or prestigious international conference on ICT ICT applications in administrative management, training and research in HPU: Step by step, the deficiencies in the ICT application of HPU must to be fixed to access applications quickly and provide the benefit service to HPU’s users about the new achievements of ICT The ICT application should be organically integrated, according to the solutions and defined standardization, smooth on VNUnet,the development-oriented use open source systems and effective implementation of ICT major investment To the year of 2013, 100% of staffs and students having VNUnet account with online workspace large enough, they can access the full range of work and student’s dormitory, it meets the needs of services such as information exchange , information processing computation, resource extraction VNUnet academic research, and Internet VinaREN; Striving to all teachers introduce lesson plans and references on VNUnet before the lecture 100% HPU’s lecturers have own web site for teaching work in the form of credit; It deploys the HPU information portal, integrates the units’s portals through a shared database in the Data Center of HPU To the year of 2020, It continues to improve and modernize the HPU’s management and the affiliates, proceeds to the university with the computerization of management education - research - applications which are given high support of information systems, has the electronic communication ports inside and outside the unit, etc More details about a number of universities are given ICT Infrastructure: The ICT infrastructure must be built synchronously and be modernization to meet the performance of outlined goals; the open source systems are orientated to develop,they are based on the open system standards, allowing easy to expand the scales and the technological upgrading.The construction of ICT infrastructure should take one step forward to promote the development of IT applications and services which are oriented by the development of ICT infrastructure, in parallel with the deployment of applications to exploit effectively It needs to find more forms of connection and timely upgrade the available VinaREN, VINASAT-1 (Internet connection via satellite), AI3/SOI, To the year of 2013, the system of ICT infrastructure must be completed at baseline, be used the modern technology, synchronization, meet the training requirements of credit in HPU, provide the services smoothly for 30,000 users; It implements the key solutions of using open source system for computer system of the end user, the basic network services such as LDAP, Portal, CMS, Mail, eLearning, computation information processing as well as remote security solutions and network monitoring 10 and implementing uniform guidelines throughout HPU; The units also have full computer systems with the high connection speeds, meet the requirements of HPU’s staffs and students in research, teaching and learning To the year of 2020, HPU is the center of research and training with the modern ICT infrastructure system, the synchronization , on par with the major universities in Asia, meet the needs of human connection basically, make sure the environment of ICT modern; provide the seamless service to 10,000 users III THE CONTENT AND THE DEVELOPMENT INDICATORS OF ICT TO THE YEAR OF 2013 3.1 The ICT Training It needs to strengthen the staffs, improve the quality and quantity of IT, electronics, telecommunication lectures in the units, to provide teachers for universities and other educational institutions in the country Enhancing teaching staffs and ICT deployment, operating the devices, applications and services in the ICT unit members in which are not trained in ICT Creating breakthrough change in the quality of training Striving to 2013 ,the IT, electronics, telecommunications training, reach the advanced level in the ASEAN region Promoting the training of human resources serving for the development needs of businesses in the ICT sector Strengthening to training of IT human resources The specific targets to the year of 2013:  The units of ICT training in HPU ensure the ratio of 15students/1 instructor;  35% students of IT, electronics, telecommunications graduating from HPU, have the professional capacities and language learning to study abroad or participate in the international labor markets To the year of 2020 ,the training of HPU’s IT, electronics, telecommunications will be achieved at international level, 75% students of IT, electronics, telecommunications graduated from the member universities, have the professional capacities and language learning to study abroad or participate in the international labor markets 11  Training for 200 HPU’s staffs about the IT, it insures for teaching, the computerization and use, the good operational services, applications and infrastructure deployment of member units, it is the core to promote ICT training and support for each branch research, special in HPU 3.2 The ICT research ICT research is under the direction of high-quality training,the leval of international training and area one, it pushes to serve the needs of the country, step by step ,a number of products will be exported abroad From now until 2013, the directions of HPU research on ICT need to continue intensive in mathematical basis, in computer science, communications and computer networks, information systems, public software engineering, computer engineering, interaction – machine of ICT The research topics of coordination among agencies inside and outside HPU include: the simulations, forecasting, control; Vietnamese processors, large scale of computing, grid computing, computing everywhere - mobile, embedded software, embedded system and real-time, information security, image processing, geographic information systems (GIS), bioinformatics,the information systems management; It should pay attention to the interdisciplinary research related to ICT in each unit and in HPU From now until 2013 ,there are 2-3 strong teams, typical of ICT 3.3 The application of ICT It operates to evaluate the deployed systems, draws experience, operate to adjust, update, and replace the business processes, software systems, and be suitable and meet the requirements of HPU in general and the in particular Gradually, it improves the quality of services The solutions of service are built and the exchange of data and information in HPU are standardize It encourages the use of services on the open source and opens source use in training, research and applications 12 Upgrading and having regular maintenance of the website system of HPU and the unit members, as a "portal" (portal) shows the basic operation of HPU and affiliates Building and completing the digitized databases and service of HPU and units serve for the management and operation Building and improving the digitized school facilities, electronic documents, digital publishing ,aim to meet the research requirements and training meet based on credit Building and testing the linking mechanisms,changing the management information with domestic and foreign universities Deploying the voice services (VoIP), online video conferencing on theinfrastructure network as VNUnet, VinaREN, Providing the accessing VNUnet account for all staffs, pupils, students, postgraduate students and fellows of HPU Developing the communication channels of alumni, students, contribute to the image of HPU to the numerous domestic and international levels The management is innovated, the mechanism of serviece’s management is built, gradually,it improves the quality of ICT services of HPU Gradually ,the information systems are improved, integrated towards to the perfection of HPU’s portal 3.4 The ICT infrastructure and services  Increasing the current speed of accessing Internet international trade from 10Mbps to 20Mbps by 2013, the study of international Internet-education from 45Mbps to 155Mbps and based on the ability of VinaREN Increasing the speed of Internet access in the country to 200Mbps on commercial and to 155Mbps on VinaREN way  Developing the overall model of multi-service network infrastructure insures the standards of safety and security, smoothness, stability;the same scale and quality of similar universities in BESETOHA group,and to meet demand of about 10,000 users (2008-2009)  Promoting the ability of connecting to the Internet via satellite VINASAT-1 and 13 receive / transmit with partners cooperating scientific and technology in the area (AI3SOI)  Reorganizing the operating system, full VNUnet administration It establishes a mechanism to work, collaborate on ensuring ICT infrastructure and services among units in HPU with the attention and frequently support of HN national university  Improving the organizational model and operating mechanism, managing the HPU’s information system, the institutional mechanisms and operation of VNUnet Center  Consolidating and strengthening the role and operation of the integrated data center of HPU  Gradually,it moves to use the free software and opened source in the field of training and research, in the field of computerization of public administration partly, in the network services  Research and application of new network technologies, IPv6 IV THE SOLUTIONS Raising the awareness of role and position of ICT in all activities of HPU The units need to consolidate the IT Steering Committee, make the detailed plans for implementation of “the Plan of ICT development and application of in the unit VNUnet is consolidated about the organization, functions, duties and operation mechanism Reviewing and improving the system of policies to encourage the development of ICT Promoting the innovative programs and diversity the training forms of IT personnel Strengthening the connection between the HPU’s units with the organizations, reputable businesses inside and outside the country Performing to evaluate the training quality based on the AUN, and ABET's standard and the accreditation standards of HPU and the Ministry of Education issued Enhancing to teach English and IT -communication in English 14 Prioritizing the implementation of strong research groups in the ICT, based on the HPU’s criterias 10 Consolidating and strengthening the professional team of ICT, both the teaching staff, research and deployment of ICT in the units 11 Training to improve the professional for staffs in charge of ICT in the units (network administrators, responsible for computerization, IT equipments in the units) Training skills of using the ICT applications and tools for staffs and lectures in other sectors.Overcome the current shortage of staff in charge of operations and ICT services presented in the units 12 Priority funding annually to upgrade, maintaining the ICT infrastructure (computer networks, equipments, deployed applications, ) according to the plan and synced and effective schedule V THE IMPLEMENTATION Based on the HPU ‘s plan of IT development, the heads of the units are responsible for planning and developing ICT applications in their units, deploy the content’s applications and IT development, related to assigned fields, build the elaborated schedule and criteria in line with the general direction of HPU It brings the IT mission plans into the tasks of each school year and estimates the budget in the annual plan of HPU, considers to give the funding complying with the current regulations of the State and HPU The Science and Technology Committee presides and coordinate with the relevant departments to direct the ICT research and development and the ICT research and applications As a permanent part of the IT Steering Committee, it suggests and give expert to the director of HPU, the direction for all management development activities in the field of IT functions and duties The Planning and Finance Committee shall coordinate with the Science and Technology Committee , are responsible for prioritizing the allocation of funds for investment activities, policy development of applying and developing IT 15 The training board in collaboration with the relevant departments, the units continue to perform the innovative strategic of IT training programs, teaching and learning methods based on credit system with ICT applications; direct supervision, check the quality of training, scaling (both in quality and quantity), especially ICT human resources and training forms The situation of ICT human resources training is reported annualy It is the clue of building, deploying the management software related to training 5.The organizing Committee of officials has a plan of giving a part of fund for the training of cadres annual ,priorities for the organization of training courses to improve the skills of IT staffs and employees of HPU It is the clue of making plan ,schedule of training the HPU’s teaching and research staffs in the field of IT The student work Committee leads and coordinate with the relevant ones that continue to propagate, to raise awareness for all members of HPU about the importance and potential of ICT It is a clue to consolidate and upgrade maintenance HPU’s website, to make sure the posted content on the websites of the HPU’s member units based on the portal consistently HPU’s office building which is the focal point of intergrated information system, deploys the software supporting the executive and IT application serving for management and administration Heads of member units report to the HPU’s Directors about the implementation of IT development tasks at the unit annually The office and functional departments, heads of HPU’s units are responsible for implementing this plan VI THE DIGITAL UNIVERSITY Along with the development of IT, especially the boom of Internet, the university information systems are rapidly changed and increasingly bring many new practical applications and useful Many universities around the world have made significant achievements in the computerization of the management and ICT application in 16 teaching and research, improve the performance of an advanced university The digital university or the electronic university (Digital University, E-University) is the term used to refer this activity with three main characteristics are: • Management of the University is computerizated • Academic and research are supported with maximum level through the information systems, especially the self-learning ones and the materials deploying through network including telephone network E-learning has become the most fundamental characteristic of digital university • Open to the public through the portal (also known as electronic communication port or hub port) - this is the site providing the links to news sites and public services Two final characteristics of the three above-mentioned features are the new features to meet the following needs: • Unified communication tool between users of university information systems, creating a consistent approach to key services; • Improving the number of knowledge of usability to be; • Enhancing the communication among teachers, learners and managers 17 The policy makers The policy makers (leaders) of department (leaders) of department and school) and school) The managed The managed experts experts Students and Students and Fellows Fellows The public The public (outside of school) (outside of school) The TheUniversity University Information Information System System Lecturer and Lecturer and Researcher Researcher The subjects used the university information system The subjects are served by the university information system (see above image) including : • Student, • Teacher, • Researcher, • Policy makers (and the schools’s leaders and department’s leaders), • The managed experts • The other objects There has been a shift from the university management information system with the main function is the administrative support activities by passive way,to the active way whose objects are students and teachers with the direct interaction’s systems Some common services previously managed by professionals turn to students For example : register for the courses, exams , students can it themselves currently Students 18 having credit cards, can pay tuition online The previous notices can be automatically created, students can access information on the network according to their needs Lectures and students become the main beneficiaries of the computerlization program which not only include the research ones through the computer network, but also the management systems It can be said that, in the 21st century, university without computerization is an outdated one However, if it only computerized the management to help the managed experts,it will also be the outdated- university The university information system currently called in English is University Resource Planning - URP This term suggests a positive sense of the modern university information system, the system enables its subjects during decision making, not just receive information Like any economic- social information systems, about the organization area, university usually has layers: Decision-making system is the leaders (principals and assistant principals), it is the end place to handle informations The input of this system is the information from the external environment (the department, the government, the public's response ) and the information reflecting the school's activities The output of this system is the decision 19 The system operation, is a place to implement the basic university’s activities which include : the training, The decision level The leader of school research, Making decisions implementation , are controled by the decision system Related to this The information level system The departments mainly includes the departments, the directly subjects, the deployed centers The input of the system is trainees (mostly high school students) and informations Product of this system is that people have knowledge and skills The proffesional level The departments, centers Khoa, Trung tâm (products of training) and main knowledge (research products) In fact, the decision system does not have much directly communication with the support system having the one-step function of collecting, storing and processing information from outside environment or from the professional systems The input of this system and product also are the informations,so it will be called the information system In the university,the management units such as the training rooms and student affairs, administrative- organizational office, financial- accounting office, science room - postgraduate training, administration one Computerization of a general organization mainly is the computerized information layer of the organization The essence of this system is the management information system The organizations has had the same information modules but unique computerization of each field is located in the computerization of the operations level 20 At the university ,the computerization in the professional level is building the information systems directly supporting to the training and research Besides, it needs to take common computing environment as a base for other computer applications and information systems to communicate with the public Today, the Internet has become the information environment of the university Most universities in the world also have the WEBsite on the Internet that helps the general public having informations about the college and participate in activities or use the services of the university The Portal concept, essentially a WEB page for navigation to the service, helps users to easily access information and services through a single clue However, it dóe not confuse the complexity, architecture and technology of the traditional website and portal Portal is a further development of the website with the following characteristics: • The open architecture Portal not only provides information ,but also it has the application satisfactory integration (interaction service between system and user) Furthermore, portal has capable of opening to integrate the information channels and services • The single sign-on (single sign on), control the entire powers and application information for the user, is a member (members) from the time of login as a member • Personalized, depending on the jurisdiction and requirements of the user , the interface, communication channels and applications that can be personalized, relevant to each user The personalization is often applied only to the members Thus, when talking about the portal , people refer to the inside platform (intranet portal) rather than public websites (internet portal), or more precisely, the public website only shows the outside of the field of information systems os school ,the main control software Web sites (CMS) is a canal application located in the intranet portal Today, the "socialized education" is a demand and a allege should be taken into account It needs to maintain an environment of information and communication between the school and society With the expansion of objects ‘s training, in addition 21 to the direct benefit of the economy, there are other benefits through expanding political influence of the university which were created through the training process When computerizated university, it can not be excluding the environmental information and services as an organic component of the university information system The relationship between university and society need to be deployed not only through passive information on the Web site of the university ,but also in an active and positive way through the assessment of response of the university to the job market, and many other social issues through the organization on a large scale investigation The university will become bureaucratic, even disoriented without taking this So we need to organize a system for collecting and processing the feedback There are four sources of information that should be referenced , the first three sources of information are more important and can be managed • The alumni This object is better understanding of what society expects and what the school has been provided, the level of agreement between the society’ need and the being one • Employers This object can be said to be a need not only current but also future • The learning students If two objects could help the policy makers in the future, the learning students object can help managers determine the current status of education activities of the school • The general public 22 ... in the "cloud" between the PCs, between the TVs, mobile phones, between cars, between appliances,…  The 3-specific factors: experience the high-tech everywhere; the rich devices are connected... the advanced universities in the region, striving to reach the international level, to play the role key, to be the leader in the higher education system to meet the needs of socio-economic development”,... key department to reach the advanced level and quality in the ASEAN region Besides the trends and the objective demand for IT development in the world and Vietnam, there are major challenges for