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Trang 1Câu 1: Look at credt card…… on your payment card and tell me the expiry date.
Trang 26 this month my sales are much lower than last month I’m afraid I can’t reach the…………
9 Our customers are those who are………….on to the idea that gold is a safe
investment at a time of financial instability.
Trang 315 We have a 14-day……… during, which we can cancel our contract.
affer sales service
cooling-off period
interest-free credit
credit card
Trang 416 This type of camera has such a special feature that it can………….a gap in the market.
20 Increassed production and strong demand have had a positive effect
on our cash flow, so we are able to………… a number or new projects.
provide
finance
head
Trang 6all are correct
27 Loyalty-card ………is a method for customers to obtain a discount
on the future purchases from the same organization.
29 Small but fast-growing businesses can……… you career opportunities
to justify your qualifications and working experience.
offer
send
create
invent
30 “John Lewis”, the popular Britsish retailer is……….by its
employees who have a say in how it is run.
sold
owned
Trang 8telecommunication
pharmaceutical
retail
engineeriing
36 Apple has its ……… in seattle, the US, and thousands of
subsidiaries all over the world.
Sale and marketing
Research and development
Trang 940 Products and services offered at a large discount are generally a/an
Trang 10interesting
satisfying
45 As a new employee in this company, you should ask a
more……… person for some advice.
47 Soome people will buy new products because the products raise
status, give them a new, more……….image.
Trang 13purchased
bought
dispatched
60 I’m in Accounting There’s a system of……….in my company,
which means we can work when we want, within certain limits.
Trang 1467 If we don’t try our best, we cannot……… our goals and of course
we won’t get any bonus, either.
Trang 1569 Sarah is a……… Her reponsibility is taking care of visitors and taking message.
break off
break into
break up
break down
72 About 5 years ago I had to take a career…………after a serious
accident Therefore, I missed a great chance to attend a training course in Austalia.
Trang 1675 We hope our new model will ……… a breakthrough in
sakeecuse it…………the needs of our customers.
Trang 17Câu 82: We plan to offer ice-cream to all consumers one day a month
to awareness of the company.
go up
rise
increase
raise
Trang 18Câu 83: A company which is more than 50% owned by another company is called a
Câu 87: The most outstanding feature of this machine is that it can help
to waste during the process of manufacturer.
increased
reduce
cut out
go down
Trang 19Câu 88: Each new employee spend six weeks as a/an
Câu 92: Customers always find our goods different because we
always Them carefully.
have
indicate
present
demonstrate
Trang 20Câu 93: A lot of people buy our products in summer We should this opportunity to launch the new model.
have the use of
Research and Development
Câu 96: Clayton works , doesn't he?
Trang 21raise
Câu 98: Company president John Buffet is expected to next month.
He wants to spend more time with his family from then onwards.
establish
promote
realize
retire
Câu 99: Online retailers should offer secure online ordering to attract
customers because they are about the hacking of their private information.
Câu 101: often sell large quantities of goods to wholesalers who
do not usually sell directly to consumers.
Trang 22Câu 104: Currently, her company is advertising a/an for an
accountant in Finance Department.
Trang 23107 If you want to……… money from the bank for your start-up company, please……… this form.
lend/fill up
borrow/fill in
lend/fill in
borrow/fill up
108 I have lots of experience in Communications, so I am sure I
am……….for the position of Communications Assistant.
111 You should make sure employees in the organization have a
clear……… of its goal.
understanding
knowledge
Trang 25cooling-off period
exchange profit
after sales service
interest-free credit
117 Our company offers a/an ………salary and private health
insuarance to successful candidates Which word is not approppriate?
119 I feel I have the………and experience to do this job
People……….me because I have goods jubment.
Trang 26121 Their new hand-held computer is not just an exciting product- it
really………….a gap in the market.
Trang 27130 Because of his bad health, my father had to……… early
retirement last year.
make
take
do
Trang 28134 Through the business is not a big one, our firm has twelve
retail………all over the country.
department stores
subsidiaries
kiosks
outlets
135 If we pay per hour, the cost can become high It can get……… ,
so we prefer monthly payment.
out of order
out of date
Trang 31dispatch
make
purchase
refund
146 We’d prefer to pay a fixed amout for the work to per hour That way
we can……….the cost of work and know where we………
148 OK, Just do the best you can Our……… is to have a new
warehouse to store goods as soon as possible.
advantage
benefit
disadvantage
priority
149.Alpha Tex will place an order on condition that we………them
an extra discount cash
Trang 32153 We are only a newly-established and don’t have enough financial
potential…………with the multinationals.
Trang 33157 It’s not easy to……… he career ladder and reach senior
management level if you’re not qualified or experienced.
Trang 34160 Ambitious people often decided on a………while they are still
Trang 35167 We offer ……….it means you can pay some time after your
purchase with no extra cost
cooling off period
after-sales-service
interest-free credit
guarantee
168 Falling production and……… for our products have had bad
effects on our annual turnover.
Trang 36motivated
demotivated
encouraging
stimulating
170 I prefer online shopping to the high street sa I can
easilly……….prices across a far bigger selection of items.
172 We are bringing marketing and saes resources………….to customers
so that they can access them easily.
further
faster
closer
farther
173 The main building or location of a large organization is
its……….or head office.
premisses
branches
headquarters
subsidiaries
Trang 37174 they say some of the goods are……… , we have to exchange them.
Trang 38market leader
market share
179 Sofia often goes abroad Her company supplies milk powder and has
a wide distributing network in the world They have hubdreds of………….in
Trang 39185 “ What did you like best in your……….job?” “well, I could use
my own ideas at all times”
Trang 40190 In my last job, my boss really…………me, so I could use my own
initivate at all times.
Trang 41195 Don’t worry Our goodss are ………at all shops and
suppermarkets in the city, so you can buy them easily.
Trang 42198 We all like working with our new boss because she is very
……… In fact, she can easily mix people socially in every
199 With the boom of the Internet, in 2000 our company………with
an attractive website so the sles rose dramatically.
Trang 43has/is travelling
is having/travel
is having/is travelling
3 It's important for an online retailing company its logo on each page
because this brands the site and can be used br the visitors as a link back to the homepage
Trang 447 We like ordering online just because we don't have time to shop and don't queue at check-out.
should
ought to
must
have to
8 I was really when i had to meet our new sales team in Taiwan
as it was my first time there.
10 According to the advertising law, advertiser make false
claims about their products, but a lot of adverts contain inexact
information about goods
Trang 4620 They will deal with the problem by courses in the
surrounding villages for making handicrafts.
Trang 47being honest/ getting
being honest/ to get
Trang 49in/ too many
in/ too much
on/too much
36 The cost could become………in a few weeks’ time.
Trang 5141 World leaders hope ……… a major breakthrough at the conference
Trang 5455 That is Young Joo Chan She is chief buyer for HDs Let
me……… you her phone number: 82 2 075 88 79
for
in
with
at
57 A CV should be printed on good quality noteppaper and
it………….more than two pages long.
shouldn’t to be
shouldn’t be
should to be not
should be not
58 Can you work ………your own?- Yes, of course In my
previous job, I worked alone on a project from the beginning to the end.
Trang 56need
must
65 Bill Gate……… his firdt computer program at the age of 13
He……… a lot of time using computers.
Trang 5874 We………… patient when negotiating with difficult customers.
Trang 5979 A good website needs to provide lots of information………the
goods you’re buying.
Twenty-one years old
Twenty one year old
81 I’m ………and I enjoy……… a training course to help me do the job better.
a learner very fast/to go to
a very fast leaner/going on
a learner very fast/going on
a very fast learner/to go on
82 Young mothers are allowed……… a career break to look after their children until they are 6 months old at least.
Trang 6084 We……… our plan for a new factory when the CEO fainted.
Trang 6189 We……….a meeting while they were making so much noise outside
92 The Board meeting is held next Monday, so the report
needs……… before the end of this week.
to checked
to be checked
check
checked
93 Before……… a job interview, make sure that you a good
preparation for it.
to attennd
attending
Trang 62attended
attend
94 If you choose me, I’ll start by………our sales team I want
people………… working in our sales department.
Trang 63adapt/ go up
adaptable/ go through
adapt/go through
adaptable/go up
99 The rent……… by 5 persent, so we dicided to close the shop.
has been increasing
Câu 101: He works for Security Office He makes sure that our staff
premises are protected crime.
with
for
against
away
Câu 102: Companies which are prepared to spend a lot on R&D
may a breakthough by having an idea for a product which others later copy, for example Sony and the Walkman.
do/ original
make/ original
make/ origin
do/ origin
Trang 64Câu 103: It's important the interviewer questions demonstrate your interest.
Câu 106: Last month we some ideas into practice, so our
business more profits.
was putting / made
put / was making
put / made
was putting / was making
Câu 107: Could you start two weeks' time? - Certainly I'm free to start as soon as you like.
in
for
Trang 68Câu 124: Nowadays, parents are more aware dangers from the
Internet, so they start paying more attention their children.
Trang 69Câu 127: you send us copies of your certificates?
Would
Can
Could
All answers are posible
Câu 128: That could be all right I get some money in advance.
while
as long as
whereas
as much as
Câu 129: What are the best ways a job interview the point
of view of the in terviewer?
to prepare for/ at
preparing for/ from
to prepare for/ from
Trang 70Câu 132: Remember you can ask the interviewer questions but don't
talk than necessary.
longer
length
long
lengthy
Câu 133: Our special offers will last for 2 weeks If you order before March
15, you have to pay until July.
Trang 71Câu 141: Our company plans to work on a type of phone which is
capable translating foreign languages almost instantly.
Trang 73temporary employees now.
are having/ are hiring
have/ are hiring
are having/ hire
Trang 74Câu 151: During the job interview, you can ask the interview questions to show that you're in the opportunity.
Câu 153: Shakespeare's Globe Theatre in 1997 This modern buiding
is a reconstruction of the original Globe Theatre which buil in 1599.
open/ was
had opened/ was
opened/ was
have opened/ were
Câu 154: We when somone knocked at the door.
talked
were talking
are talking
have talked
Câu 155: I don't like going to big supermarkets like Big C or Metro because
I always queue to check out.
have to
ought to
should
Trang 76Câu 163: Apart being gold-plated - and the fact that they are
bulletproof - they seem much like any other vending machine.
Trang 77Câu 167: Sofia is Marketing Manager at Kayavis Food & Wine S.A,
an medium-sizes business in Thessaloniki.
expand
expansion
expanding
expanded
Câu 168: One of my strengths is my foreign language I speak
English and French fluently.
Trang 78Câu 174: Our sales were up 30% over the past 12 months This
strong in a rather diffcult year for the economy shows the value of our service.
Trang 80Câu 183: We have spent too much on electricity bills, so
everybody forget to turn off the electrical appliances before
engaged/ understood
engaging/ understood
Trang 81Câu 186: Turnover at the close of the year was $83.5 million, an
increase 12% over the previous year.
to
at
by
of
Câu 187: You spend more time improving your English
because it's necessary for your future job.
Trang 82are considering/ are preparing
consider/ are preparing
Câu 192: Before you go for a job in terview, find out as much as
you about the company.
would
could
can
will
Câu 193: Like a professional human interpreter, this machine can translate
a voice text over 100 languages.
in
from
to
into
Trang 83Câu 194: This assignment is very important, so we'll finish it on time.
Trang 84What do you think?
How are your comments?
2 You are in a negotiation Your partner says ”We'd like you to dell ver immedlately.” What do you say to make a coneession?
That's all right as long as you pay us in adavance.
You can pay us in advance.
Let's talk about delivery later
Immediate delivery is very difficult for us.
3.Your friend you to go to the cinem To refuse politely, you say:
I don't want to.
No, please.
Trang 85It's very kind of you, but another time, perhaps.
Thanks, but I dont't think I want to go.
4 To introduce the outline of your presentation you say:
There are therr parts in my talk,first, second, and fimally
Let's start with
Today I'm going to talk about
My topic is
5.You are at the front desk in a hotel The receptioonist tells you that you are in room 9 you want to check the room number again What do you say
to the receptionist?
Please tell me the room number
I think it's room 9.
Could you tell me the room number?
Sorry,did you say room 9?
6.What do you say when you offer to call back?
Do you want me to call again
I will phone back later
I want to call again
I am phoning again
7: What do you say if you give advice to a retailer on the product display in his shop?
You should display your products attractively.
Attractively display is very important
You can display your products attractively.
People like attractive display.
8: What do you say to state the purpose of the call?
Can I speak to Mr John?
Hold on I’ll put you through.
Trang 86Listen, just a quick wor
The reason I’m calling is about your advert in Sunday newspaper.
9: Your colleague suggests redesigning the website to attract more customers What do you say to express a hesitant agreement?
I totally agree with you.
I agree to that.
Maybe you are right.
I have to think again.
10: You are late for a meeting What should you say to apologize?
Sorry for being late The traffic was ba
Hold on a minute.
Thank you for waiting for me.
Sorry, I didn’t catch that.
11: What do you say to end your I presentation?
Here’s some information about our customers.
Next, I’ll talk about our turnover and profit.
To conclude, I want to tell you about our new project.
Let’s have a look at some figures.
12: What do you say to start small talk?
How about saying something?
What do you often do at weekends?
I feel that we have to consider something.
Could I say something?
13: What do you say to change the topic in a discussion?
To summarize, our new project is worth investing in.
If you have any questions, don’t hesitate to ask.
Right, let’s move on to our strengths.
I’ll give you some statistics.