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1 My boss is very with a lot of ideas to increase sales A.sociable D.creative C.reliable B.helpful My boss is very with a lot of ideas to increase sales A.sociable D.creative C.reliable B.helpful 3.the salesman had to leave the company because he was to customers B.relaxed C.rude A.practical D.hardworking 4.peter’s a quiet person.He rarely anything in meeting C. thinks A.shous D.opens B.speaks 5.I would like to business with mark.He is ambitious and helpful C.punctual B.do A.make D.ambitious 6.she is so that she is never satisfied with what she has B.patient A.polite C.punctual D.ambitious 7.he’s good at managing his time, so he’s punctual.“puncual” means D.of time B.on time C.at time A.in time 8.a (n) person is good at marking things work D.practical B.helpful A.impolite C.polite 9.peter wants to get to higher position in his company.He’s very D.sociable C.motivaing A.ambitious B.pleasant 10.our new boss always knows how to encourage other to work well.He’s A.helpful B.motivating D.rude C.hardworking 11.you can trust Joanna She’s very .she never breaks promises D.motivating A.practical B.reliable C.sociable 12.jackson is very .he is never rude to other people D.reliable B.polite C.impolite A.hardworking 13.I felt sad because my boss me in front of my colleagues B.shouted A.motivaed D.criticized C.encouraged 14.could you the problem in detail, please? B.talk C.offer A.describe D.reply 15.my boss is always .he never gets angry C.shy D.good looking A.calm B.nervous 16.the new assistant doesn’t help me in my job She is C.relaxed B.un helpful A.punctual D.open 17.we’d prefer o invest in a markets because it is small but often makes good money B.mass C.luxury D.home A.niche 18.pepsicola is a market product.It sells to a large number of people A.mass B.small C.new D.luxury 19.pearr cosmeics sells in a/an market.These produrs are high qualiy and expensive D.niche B.luxury A.big C.mass 20.catfish is our country’s product which we sell to overseas markets D.luxury B.export C.mass A.home 21.they organized a big marketing to introduce a new energy drink D.campaign B.activity A.show C.action 22.this book provides you with guideline on how to website viewers, not turn them away D.draw C.present B.adverise A.attract 23.germany is a more market for car than sweden.You can make money more easily here C.unprofitable B.expensive A.profitable D.luxurious 24.we should sites like facebook and twitter to advertise our flowers B.agree C.take A.show D.use 25.a/an is the outside the producer’s country C.mass market A.home market D.export market B.niche market 26.we sent free of our new shampoo to 100 homes for people to try B.units C.collections D.parts A.samples 27.they are having a meeting to discuss how to a new range of chocolate B.promote C.focus A.launch D.all answers 28.I think the most important things is to think about your customers B.aim D.target C.focus A.goal 29.we sell most mobile phones.People all around the world know our products D.well done A.well prepared B.well known C.well created 30.chris doesn’t want a big advertising because it is too expensive C.break A.launch D.campaign B.budget 31.last year , our company had a of 11.5 percent B.market part C.market role A.market piece D.market share 32.I will contact the advertising to talk about our new product launch C.agency B.campaign A.budget D.quiz 33.can you tell me how to stop ? I really hate these forms our online advertising D.slogan B.spot A.pop ups C.jingle 34.I don’t like the company . It is too ugly B.campaign D.sologan A.logo C.jingle 35.a is a short song used in advertising D.sologan A.popup B.spot C.jingle 36.“say it your way” is viettel’s famous A.logo C.slogan B.flyer D.commercial 37. are large boards used for putting advertisements on at the side of the road C.samples B.leaflets A.hoardings D.commercial 38.the of my presetation is overseas sales A.audience C.plan D.subject B.information 39.the biggest for our products is he united kingdom B.shop D.branch A.outlet C.market 40.penetii only its own shops.It doesn’t make products for anyone else C.introduces A.launches B.supplies D.distributes 41.now we are going to about our company’s plan for next year B.tell C.present A.discuss D.talk 42.nissan a small trading company in 1969 D.all answer B.established C.started A.set up 43.I really like my new boss.He’s honest and fair.Everybody says he is a sort of guy D.patient B.impractical C.ambitious A.decent 44.we are having an important meeting to the future plans of the company C.discuss B.speak A.talk D.mention 45.women make up more than 25% of the of our company B.employing A.workforce C.population D.working class 46.martina is he phone this week because our secretary is away A.holding D.all answer C.replying B.picking 47.I own a big company which and exports frozen fish products to other countries B.invents A.develops C.creates D.produces 48.if you don’t mind, let’s questions to the end C.take B.report A.change D.leave 49.the discussion today on the question “ how to improve sales?” A.aims B.talks D.targets 43 What would you NOT say when you want to find out the candidates’ skills? D. Are you interested in improving your skills? B. Do you have any special skills C. What are you good at? A. Have you got any special skills? 44. What would you NOT say when you want to know someone’s job? A. What do you do? C. what’s your occupation? B. What do you do for a living? D. What would you like? 45. What would you say to ask for the candidate’s strengths? B. Do you have any strengths you interests? A. What are you strengths? C.Can you tell me what strength you have? D. All answers are possible want to know the year 46. What will you say if you want to know the cadidate’s interest? D. what don’t you like about your present job? C. What are you like? B. What are your main interests? A. What would you like to do in the upcoming years? 47. Which of the following can be used to describe personal qualities? B.I can organize events C. I am hardworking and responsible A. My main skills are negotiating and managing people D. like reading novels 48. What is the best response to the question " What don't you like about your job?""? A.Colleagues are helpful C.It is a wellpaid job B.Night shifts make me tired D.I have chance to get promoted 49.What is the right response to the question "How can I contact your refrees"? A.Yes, you can contact me any time D.Yes, I can contact your refrees C.It is easy to get in touch with the refrees B.I have included their details in my CV 50.What would you say when the interviewer asks you "What did you learn from your last job"? B.I am excited about learning new things A.I learn how to work well in a team D.The job had a lot of pressure C.My previous job was really interesting 1.How wide is the North Yungas Road? B. About five meters C. About eight meters A. About three meters 2.How many meters is the Coroico river below the road? A.200 meters B.300 meters C.400 meters 3.When was the road officially declared “ the most dangerous road in the world”? C. In 1995 B. In 1994 A. In 1994 4.What does the man say about CouchSurfing? B.It’s not simple C. It’s quite new A. It’s exciting and cheap 5.Where do you sleep if there is no bed? A. On the floor C. On a couch or sofa B. On a coach 6.How many cities in Europe is Philip going to visit? B.Three C.Four A.Two 7. How many nights in Philips going to spend in each city? C.Three B.Two A.One 8.Who is Philips going to stay with in Vienna? A.Theo B.Judit C.Artur 9.How old is Theo? B.34 C.44 A.24 10. What did the speaker thinks of the dinner? A. He didn’t like it C. It was nothing special B. It was delicious 11.What was Artur like? C.He was forgetful B.He was full of energy A.He was friendly 12.How did Judit feel when the speaker arrived? A.She was very happy B.She was very angry C. She wasn’t very happy 13. When did they go shopping? C. In the evening A. In the morning B.In the afternoon 14.How are men different from women sending emails? C.Men send less work emails A.Men send more work emails B.Men send more personal emails 15.Who often shops online to buy things for the house? B.Men A.Women C.Neither of them 16.In general, what do men use the internet for? A. For fun B.For work C.For study 17.What websites are women more interested in? A.News websites C.Diet websites B.Sports websites 18. Why doesn’t Lucy want to go out? A.She is very busy C.she is a bit tired B.she hasn’t finished the reports 19. What does Alan offer to do? C. go to the theater with lucy B.read the book “eclipse” A. oder pizzas 20.how many times has the woman seen “wonderful life”? A.once or twice B.at least six or seven times C.more than ten times 21.what does the woman think of the film? C.it makes her sleepy A.it is great B.it os spring 22.who does the man often watch the film with? A.colleague B.a girl C.his parents 23.how many times has the speaker seen “flashdance”? B. over a hundred times A.less than a hundred times C.she doesn’t remember 24.why does the speaker love the film? B.because it is romantic C.because it is moving A. because it makes her feel good 25.where was sir ian mckellen born? A.in the west of England C.in the north of England B.in the south of England 26.what has happened to him in recent years? A.he’s had many important film roles B.he’s wabecome less famous C.he’s retired 27.what does the speaker think of Leo? A.he was a perfect host C.he was a difficult man B.he wasn’t a perfect host 28.what does the speaker say about the American host? A.he was shy B.he talked a lot C. he was handsome 29.why was the speaker in England? B.to meet his sister A.to do some research for a novel C. to sell his book 30.who suggested looking at the couchsurfing website? B.a worker C.a family member A. a friend 31.what is the man’s problem? C.he thinks the course in Spanish is not important A.he doesn’t have enough money to pay for the classes B.he doesn’t want to attend the evening course 32.what does the man say about the working hours? B.they wew short C. they were fine A.they were long 33.what did so[joe turner know a lot about? A.meeting B.business C.motivation 34.what was the real problem with sophoe turner? A. she didn’t know anything about the business B. she disliked meetings C.she did nnot know how to motivate staff 35.how many units of sparkle did they sell last year? A.850000 C.21000000 B.85000 36.how many units of sparkle do they want to sell next year? A.900000 C.2100000 B.210000 37.who may not be their targer cys tiner? B.rich people C. famous people A.poor people 38.what was there on tv last night? A.a boring film C.a shot of veronica pond B.a commercial fir a new chocolate bar 39.why does the man like the leader of his company? A.because the are decent C.because they are creative B.bebecause they are motivating 40.what kind of company does the man he want to work for? B.a company with a big purpose A.a big company C.a small company 41.what do the best companies have in common? A.big customers C.strongresources B.strong leadership 42.which company is famous for the quality of its leadership? C.fairtrade B.roll Royce A.apple 43.which company is famous for innovation and creativity? A.goole C.apple B.bodyshop 44.which company invest a lot of time developing new products? B.google A.fairtrand C.body shop 45.which company is renowned for looking after people? B. apple A.roll Royce C.bodyshop 46. which company is famous for take care of environment? A.rolls Royce C.body shop B.fairtrade 47.what does nicky hunter do? C.the manager of a big coffee chain B.the owner of a small coffe chain A.the director of Fiestatime 48 what is the topic of her presentation? A.her company plans B.her duties C.her competiors 49.which is the following is NOT mentioned in her presentation? C.her competitions B.her duties A.her company plans 50.what was the problem with the man’s sales trip? A.it took too long B. he couldn’t see the senior manager C. his flight was delaysedd 51.when did mthe man make the appointment? C. two months before A.two days in advance B.at the end of august 52.what did the man say about pierre dubois? A.he was very friendly C. he wasn’t friendly B.he was very difficult 53.how many meetings did the woman arrage is advance? A.one C.three B.two 54. what happened the woman’s business trip? A.one of her meetings was cancelled C.both of the meetings were cancelled B.there were no public holidays 55.what did the man do before his business trip? A.he researched and prepared carefully B.he printed out all the documents in Russian only C.he prepared a detailed presentation on his plan 56.what did the woman spend a lot of time doing? B.building up relationship C.making decisions A.meeting senior managers 57.what do the Russians sometimems do before answering a question? C.spend time thinking in silence A.get decisions from junior managers B.build up relationships with partners 58.why does she use specialist professional networking sites? A.to share knowledge and expertise B.to advertise her company C.to hire people 59. what is the main advantage of social netwoeking for the woman ? A. to stay in contact with friend B. to keep in touch with people in the professional field C.to make new friends 60.which of the following is not mentioned about the best communicator? A.he had a passion for his subject B.he asked the audience questions C.he made the audience feel important 61.which way of business communication does she not mention? B.emails A.face to face C.handwritten notes 62.what mistake did the man make? C.he wanted the host’s table A.he said nothing during the meal B.he talk about his host’s table 63.what is the best thing to do at firest in france? B. to be relaxed A.to be informal C.to be formal 64. what was peter’s last company? B.it was an American company C. it was an African company A. it was a frech company 65.who did the speaker go out for a meal with? A. her Japanese sales staff B. her customers in japan C. her japanses sales manager 66.why did people laugh at her? B.she poured too many drinks A.she couldn’t drink wine C.she poured her own dreink 67.where does the the speaker often put the important part of the message? B.in the middle of the email C.near the end of the email A.at the beginning oof the email 68.what is the relationship between tom and paul like? C.their relationship is not very good B.they work well with each other A.they gert on well with each other 69.what is the problem with paul? A.paul likes facetoface meerings C.paul communicates in the wrong way B.he is too informal 70.how does the woman want to change the woeking style? C.more serious A.more relaxed and friendly B.more formal 71.what problem does the man think they will face? C.the staff will leace the company B.the staff don’t want to changgggge things A.the staff want to change things 72.who does she like enjoy working with? C.both of them B.her boss A.her colleaugues 73.when did she lever her last job? B.less than 20 years ago C.more than 20 years ago A.Exactly 20 years ago 74.who didn’t she get on well with? C.her client A.her manager B.her colleague 75.how many pieces of advice are given? B.three A.two C.four 76.what is not a reason why the woman wants the jobs? A.she likes meeting people B.shes to work as a good team member C.she likes traveling and using her languages 77.what is not her special skill? people B.she is good at organizing events for clients A.she is fluent in five languages C.she is good at manging 78.what kind of people does she like to work with? C.reliable and friendly A.patient and reliable B.hardworking and reliable 79.what is not her interest? C.aerobics and skiing B.learning more about familiar cultures A.traveling 80.what quality is not mentioned in the conversation? B.patient C.sociable A.honest