Vận dụng học thuyết và phân tích động cơ làm việc của nhân viên e

1 Please choose two basic theories and motivate employees Analyze the nature and relationship between the two theories on the choice Let's apply the theory to analyze the motivation of the employees of your company where you are working Content I ANALYSIS OF THE NATURE AND RELATIONS BETWEEN THE TWO FUNDAMENTAL THEORY MOTIVATE WORKERS The concept of labor force 2 Maslow's theory of needs Two-factor theory of Herzberg The relationship between theories of Maslow and Herzberg II ANALYSIS ENGINE WORK OF NAM DUOC COMPANY EMPLOYEES Introduction Factors maintaining motivation (Herzberg's theory) or to meet basic needs (in Maslow's needs pyramid) of the business for employees The factors driving motivation (Herzberg's theory) or the higher needs (Maslow's needs pyramid under) of the business for employees III DISCUSSION AND CONCLUSIONS 10 IV REFERENCES 11 Page I ANALYSIS OF THE NATURE AND RELATIONS BETWEEN THE TWO FUNDAMENTAL THEORY MOTIVATE WORKERS The concept of labor force a Concept: The driving force is the labor factor in stimulating the human work effort in creating the conditions for productive efficiency Expression of motivation is the readiness effort, passion to work to achieve organizational goals as well as their own employees b The relationship between the needs, interests and motivation of workers: Demand is the mentality that people feel the lack, not satisfied about something In any society, people also need to have certain conditions to survive and grow Along with the development of society, the system of human needs increasingly rich and varied Unfulfilled demand will create stress and tension often stimulates the motor inside the individual The engine will generate a quest to satisfy the demand In the process of create motive force for laborers, these house management needed to apply the doctrines There are many different theories mentioned problems and motivate employees Each theory refers to the different aspects Maslow's hierarchy of needs Page Figure 1: Maslow's hierarchy of needs Maslow hypothesized that within every human being there exists a system of five hierarchical needs:  Physiological needs are a basic need of human needs including food, accommodation, clothing, transportation and other physical needs This is to ensure the demand for human survival  Safety Needs: As the demand for security and protection from the harmful physical and emotional Needs include physical safety, financial, health, safe from accidents and unforeseen factors  Social Needs: As the demand for love, friendship and feeling attached, the demand is accepted Page  Esteem Needs, including self-worth, independence, achievement, recognition and respect from others Needs to satisfy this kind of power, prestige, status and self-confidence  Self-actualization Needs: It is desirable to progress and selfimprovement and promotion of their potential According to him, the act of a person at a given moment is determined by the needs of their most powerful In fifth grade he gave then is the physiological needs and demands tend to be highest strength When this demand is basically satisfied, the next demand will manage This theory poses for managers need to understand the needs of workers, firstly satisfy physiological needs of man then will gradually increase to the higher demand Two - factor theory of Herzberg According to Herzberg, there are two factors that impact on people related to job satisfaction and job dissatisfaction are: 1) Maintain momentum factor: Including the factors of external environment, such as policies, mechanisms of the company, the supervision, inter-personal relations, working conditions and wages 2) Promote motivation factors: Includes those factors job satisfaction of workers, such as achievement, recognition, work itself, responsibility and advancement From this theory, managers should pay more attention to the second factor, two factors that combine to motivate employees When people feel their job, their responsibility for the business and feel honored, the employee will be more responsible for their work They work more enthusiastic, more energetic and more efficient Desire of workers that is being promoted along with the development of the business, it showed them that they become more mature through the enterprise, giving them develop their abilities in the development of business industry Page 4 The relationship between theories of Maslow and Herzberg Need Satisfaction Behavious The level of satisfaction higher the labor force creates larger, more positive people to work When human needs are concerned, the employee will understand that their work will benefit them to satisfy their own objectives On the business when employees feel that the attractiveness of work, they will work more effectively, improve productivity, reduce production costs improve competitiveness of enterprises on field Motivating employees is also satisfying the basic needs of workers Thus, we will see many similarities between and associated theory of Maslow's needs pyramid theory two factors affecting motivation of Herzberg a The similarity According to Maslow's theory needs the physiological needs and safety are very basic needs and to respond first If these two needs are not met, people will arise against the state, discontent and insecure work Wages and working conditions where workers get to meet their needs exist and to be consistent with the person's capacity Thus we see the similarities between physiological needs and factors of wages, working conditions in the theory of Herzberg According to Herzberg factors such as workplace safety, fair management and workflow as well as maintaining factors Compared needs Maslow pyramid we find the corresponding safety needs Safety needs not only physical safety but also here is the safety and mental capacity in accordance with labor Maslow's hierarchy of needs Physiological needs Two - factor theory of Herzberg Maintainin g factors  Wages  Conditions of work Page  Work Safety Safety needs  Management quality and equity  Policies and procedures of the Love and belonging (social needs) Esteem company  Inter-human relations at work Motivation factors Self-actualization  The recognition  Achievement  Accountability  The nature of the job  The development  The progress Page Human relations in the Herzberg theory similar to social needs in Maslow's needs pyramid, because a human factors have decided to stick with business is the work environment, the way that members of an organization behave towards each other Each one is expected to be of a certain group in society, to communicate with each other According to Maslow's needs pyramid, when the basic needs of physiology and safety are met, people will have the desire to meet the higher demand and demand needs to be respected and self-assertion According to Herzberg, the human labor force, and the results of their achievements must be recognized and they must be proactive, be empowered to dare to assume the responsibility, through which they are more mature The demand for self-perfecting himself in the Maslow pyramid refers to the desire to develop their full potential free themselves, to live and work will be useful, the maximum contribution to the community When compared to the Herzberg theory as factors in the development and nature of the work we see certain similarities Obviously, only when people the right things, make sense and they are really passionate about, they developed their own potential So, if you meet the higher demand in the Maslow pyramid of needs is to create motivation theory of Herzberg b The absence of similarities: According to Maslow's needs pyramid, as demand has been met, workers will tend to require higher demand And so, motivation of workers is to change the time and not fixed Apparently, according to fluctuating demand environment, the time and so the labor force is also changing While the division Herzberg theory is quite specific and unambiguous lines between elements to maintain and promote factors such as fixed factors c Comments: Page Personally, I think, two hypothesises have been contributing to management theory and motivate employees However, both theories are not really perfect and not entirely consistent with the current labor environment Itself in every country, every business in the behavior and motivation factors for employees is also somewhat different and fluctuating Needs and motivation of employees may change over the life cycle of business development So, we not have to give priority to meeting the labor needs of Maslow's hierarchy or the maintenance and creation theory of Herzberg motivation and requires managers to understand and improvise appropriate for your organization II ANALYSIS ENGINE WORK OF NAM DUOCCOMPANY EMPLOYEES Introduction Nam Duoc Joint Stock Company was established on 01.01.2004 Charter capital is 56.8 billion VND Scope of the company's business is buying and selling, consigning pharmaceuticals, cosmetics, food equipment and medical consulting, training and technology transfer services in pharmaceuticals, cosmetics culture, purchasing processing of medicinal and pharmaceutical business Factors maintaining motivation (Herzberg's theory) or to meet basic needs (in Maslow's needs pyramid) of the business for employees 1) Satisfy the physiological requirements - Wage policy: In the Nam Duoc company, salary policy is always to grow over time and follow the development of the company The method of calculating the salary of the Nam Duoc is based on the following factors:  Basic salary to pay social insurance in accordance with the laws of Vietnam on qualifications, location and seniority of the employees work  Salary according to job responsibilities: Based on the position, responsibilities and requirements for each position to be fair salary  In fact, along with the development of over 05 businesses, although economic activity is more volatile but wage policy of the South is always Page increasing and is now higher than the overall sector and satisfy the needs of workers Attract personnel of the Nam Duoc Salary Nam Duoc sales personnel compared with the industry in years - Working conditions: Company is aware that the office location, work equipment is always important to have help employees work better and feel confident, proud of the workplace In 2009, the company has moved from an office building in the alley, the floor area of 300 m2 to build the new house, located on the main road and has 600 m2 All furniture is equipped with new work and has been designed to meet the needs of the overall brand identity company, which can meet the needs for each room used to fit the needs of individual work department All managers from team leaders and above are equipped with laptop computers to work 100% of employees are equipped with uniforms and equipment for tasks such as clothing uniforms, helmets, pens, raincoats, backpacks, etc Comments: These elements help employees get basic working conditions and necessary best for the job 2) To satisfy the safety requirements: - Company management systems applied to help the office 5S very clean, sprawling and workplace safety, increasing working efficiency - Fire protection systems and other protective equipment is fully equipped - The staff members are insurance workplace safety, particularly for those who have positions of high level of risk is increasingly important Page - Quality management and ensure fair, consistent capacity: Applying quality management systems into business 9001:2008, Nam Duoc has implemented all the procedures related to work The implementation of processes to help employees to work plans, methods and under the general policy of the company - All personnel in companies today have job descriptions are very detailed, specific, which stipulates that the mission, duties, responsibilities, jurisdiction, the relationship work, only of job evaluation, capacity requirements for the job Comments: The meeting of the working conditions to ensure the safety and peace of mind at work for employees of Nam Duoc and dedication to work in Nam Duoc 3) Satisfy social needs: Page 10 - The need to communicate, to be shared: One of the core values that are applicable Nam Duoc is the value of collaboration Each employee in the organization are to participate in monthly teambuilding activities, organized individual birthday, are eligible for benefits under the law In addition, every year the company has organized two traveling waves associated training to help pair the members and the exchange of mission, vision, core values of the business - For the holidays for parents and children such as Lunar New Year, children's festival, the company presents and letters sent to family workers - The company made love to support fund for employee families in trouble Comments: The policies, employees feel warm because they are concerned as a friend, a brother, a partner rather than employees The factors driving motivation (Herzberg's theory) or the higher needs (Maslow's needs pyramid under) of the business for employees 4) To satisfy the demand to be respected: - Assess and record timely, regular, recurring: Nam Duoc maintains assessment activities and enjoy hot bonus monthly recurring base 06 monthly KPI assessment and highlights the achievements of members Members are rewarded receive flowers, gifts and congratulations on the board named the company's website Assessment once per months is used as a basis for reducing wage increase for staff employees Based on this evaluation, personnel always receive feedback on work performance in order to promptly adjust and feel comfortable to contribute - The demand for training and personal development: Each year at least 03 training courses for all officials and employees and has 05 specialized training courses for middle managers, senior For employees company-wide training courses regularly trained as communication skills internally and with customers and partners Even the company also developed the "Handbook of communication" to instruct staff to communicate in a beautiful culture Page 11 - Empowered and demand responsibility: the company to 05 function rooms and 02 companies Therefore, system-based empowerment objectives and agreed fairly clear responsibility to facilitate capacity development and sharing of power to the managers Empowerment within the relevant enabling personnel to work with passion, spirit of responsibility and maximum liability for work 5) To meet the needs to assert himself and offer maximum - The nature of work: Most Nam Duoc’s employees feel proud of doing in the pharmaceutical industry This is a noble industry in Vietnam, as contributing to survival and health care for people - With regard to the need for improving ourselves and developing the potential of the human male are applied to pharmaceutical management staff level Nam Duoc notion that, with the vision of becoming a great business and longevity, the company can not depend on leadership that an individual must have a collective leadership with enthusiasm and awareness, talent Therefore, the company has facilitated and provides a mechanism to have a group of potential leaders to develop themselves and sticking his career with the pharmaceutical industry of Vietnam These mechanisms have been put forward as bonus shares facilitate training in the international areas, participating in clubs business to raise awareness for senior staff has been made III DISCUSSION AND CONCLUSIONS People not only differ in the ability to act, but also different in terms of willed action or impulse Impulse depends on the strength of the engine The engine is sometimes identified as a need, desire, energy or the impulse of the individual Understand that managers should pay more attention to satisfying the basic needs of humans, stimulating material benefits and employee morale, promoting workers eager to work, generate interest in the work or is creating incentives for employees In studies to learn about the labor force had better understand the role of motivation and impetus for all activities of employees, the factors affecting Page 12 motivate employees From there I see right over and come up with many solutions to motivate employees for my company personnel IV REFERENCE Nguyen Huu Than - Human Resources Management Curriculum (5th edition) Publisher National University, Ho Ho Chi Minh City in 2001 Human Resource Management National Political Publishing House, Hanoi 1995 Training materials, proposing training under masters in business administration professor of international PGSM Hugh Adams - Eastern Michigan University in 2012 Page 13