Career development interventions 5th by spence niles and bowlsbey chapter 07

• Increased trend to incorporate communication via social media • Using social media to network and job search • Trend to provide career planning tools via tablets and smartphones...

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Career Development Interventions

5th Edition Spence G Niles and JoAnn E Harris-Bowlsbey

Chapter 7Using Technology to Support Career Counseling and Planning

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Career Development Interventions, 5th Edition

Spencer G Nile and JoAnn E Harris-Bowlsbey

Inc.

Information and Communication Technologies (ICT): Current Trends

• Almost all systems and applications are

Web based rather than installed on

individual computers or networks

• Ever-expanding use of graphics, audio, and

streaming video

• Multiple linkages to other Web sites

• Use of e-portfolios

• Increased capability to store documents

such as certificates, resumes, cover letters

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Information and Communication Technologies (ICT): Current Trends (cont.)

• Differentiated information targeted to

specific audiences (i.e students in grades

5-6, grades 7-8m, high school,

postsecondary; adult workers; parents;

administrators and counselors)

• Trend towards no-fee Websites funded by

departments of education, labor, economic development, and/or commerce at the

state, national, and international level

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Inc.

Information and Communication Technologies (ICT): Current Trends (cont.)

• Increased trend to incorporate

communication via social media

• Using social media to network and job

search

• Trend to provide career planning tools via

tablets and smartphones

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Advantages of Using the Internet

for Career Guidance

• System is available 24/7

• Potential to serve a larger audience

• E-portfolio can be developed and

maintained (i.e certificates, resumes,

transcripts)

• Databases can be updated more frequently

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Inc.

Advantages of Using the Internet

for Career Guidance (cont.)

• Can seamlessly integrate Internet resources and e-mail communication

• Counselors can communicate with system

users while they are online

• Web-based services via computers, tablets,

and smartphone are common practice

worldwide

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Virtual Career Centers

• Virtual career centers are websites that bring together various websites into an organized fashion

• Advantage : free or low cost and are not

subject to the licensing agreements of other integrated career planning systems

• Disadvantage: lack the capability to guide a user from one activity to the next , unable to store assessment info, do not allow

counselors to communicate with the users via email, cell phone or notes posted on their

portfolios

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Inc.

Types of Career Sources Online

• Stand-alone Web Sites

• Integrated Career Planning Systems

• Virtual Career Centers

• Mobile Phone Applications

• Social Networking/Social Media

• Distance Counseling

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Stand-Alone Web Sites

• There are hundreds, if not thousands, of

single-purpose Web sites that address some part of the career planning process

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Inc.

Integrated Career Planning

Systems

• Integrated career planning systems are

developed to integrate various content topics into one system (e.g an interest inventory,

searchable occupational database, searchable national postsecondary school database, a

resume writer, and a database of job opening)

• Users can use parts of the integrated career planning system independently or together

depending on their specific needs

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Examples of Integrated Career

Planning Systems

• ACT Profile – act.org

• Career Information System-intocareers.com

• FOCUS 2- focuscareer2.com

• Hobson’s- hobsons.com

• Kuder Career Planning Systems- kuder.com

• Valpar International Corporation- valparint.com

• Xap Corporation- xap.com

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Virtual Career Centers

• A virtual career centers is a type of

integrated planning system

• Virtual career centers are websites that bring together various websites into an organized fashion

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Virtual Career Centers-

Advantages

• free or low cost and are not subject to the licensing agreements of other integrated career planning systems

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Inc.

Virtual Career Centers-

Disadvantages

• lack the capability to guide a user from one

activity to the next

• are unable to store assessment info, choices,

made or notes that can be accessed later by the user,,

• do not collect data about users and their

progress

• do not allow counselors to communicate with the users via email, cell phone or notes posted on

their portfolios

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Mobile Phone Applications

• Smart phones are now delivering career

planning information and support

worldwide

• Due to the screen size on the phones,

career guidance systems must be delivered

in small packages

• Instead of receiving formal reports,

assessment results can be sent via text

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create a profile and provide as much personal and professional information as possible from which

they can socially connect or network with other

individuals (e.g Facebook, LinkedIn, MySpace)

applicants, therefore information posted on one’s

“wall” or profile page should be examined to

safeguard one’s image

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Two Types of Social Media Sites

• Type 1: Social Networking sites to connect with others such as Facebook and MySpace

• Type 2: Professional social networking sites such as LinkedIn which allows companies to post jobs and allows users to post resume information

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Inc.

Strategies for Using Social Media

• Search yourself on Google to see the links

associated with your name and upload

documents that would expand your Internet image (or “brand”)

• Upload professional resumes or profiles-

consider using a video resume

• Make sure postings are consistent in

content

• Get as many connections and endorsements

on LinkedIn as possible

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Strategies for Using Social Media (cont.)

• Focus on specific employers and jobs; do

your research prior to interview

• Attempt to gain direct electronic contact

with hiring manager at company to

cultivate the relationship

• Consider creating Web Logs (called “blogs”)

in which you can journal professional topics

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Inc.

Distance Counseling

• Provides counseling to a client by a

qualified professional via the Internet

• Experience and research are insufficient at this time to allow an evaluation of its

effectiveness

• Uses video conferences or email

• Ethical guidelines for distance counseling has been developed by NBCC

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Ethical Guidelines for ICT

• Four professional organizations have developed ethical guidelines for the use of ICT in career

counseling and guidance:

• American Counseling Association (ACA)

• International Association for Educational and

Vocational Guidance (IAEVG)

• National Board for Certified Counselors (NBCC)

• National Career Development Association (NCDA)

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Inc.

How to Select Web Sites and Integrated Career Planning Systems

• theoretical base of the system, if any

• presence of online inventories and/or

capability to take assessment inventories

online and/or enter the results of an

assessment taken in print form

• quality and comprehensiveness of

databases

• ease of searches

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How to Select Web Sites and Integrated Career Planning Systems (cont.)

• comprehensiveness of system content

• user-friendliness and appeal

• multimedia capabilities

• quality and track record of vendor

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Inc.

Adding High Touch to High Tech

career planning needs of students/clients because:

career concerns.

computer because of their learning or personality style.

•

Some clients are not ready to receive information because of lack of readiness to process it effectively

intervention is a combination of computer and counselor.

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Counselor Competencies Needed

and capability to profit from use of

technology

data into meaningful information

information to an action plan

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• Expand on the interpretation of assessment

• Assist individuals to identify values that

guide decision making

• Provide motivation and emotional support

• Suggest creative alternatives

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Inc.

Issues Related to Use of ICT

• Environment - lack of face-to-face contact and warm counseling environment

• Presenting Problems - need to discern

which can be dealt with in this mode

• Clients - need to discern who can profit

from service in this mode

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Issues Related to Use of ICT (cont.)

• Security - need to protect confidentiality

• Counselor Training - need to identify

competencies and train for them

• Supportive services - need to discern when

to refer

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