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So far, psychologists thought that genetic factor and environment are two important factors in the formation of human personality: Heredity creates factors. But all potentials of the human will be determined by the probability that people adjust to the needs and demands of the environment. According to Gordon Allport, personality is interpreted as follows: Personality is a dynamic organization associated with the system of individual psychology, this system identifies the synchronous adjustments of an individual to his environment. It can be therefore understood the personality is the overall methods in which an individual reacts and interacts with his environment Under the basic information about factors affecting the individual behavior, capabilities of individual behavior and types of individual behavior in organizations ... and therefore what questions in BIG 5 and MBTI, will help us understand about ourselves, how we can use information to guide ours behaviors in the future and through results from the survey of attitudes, values and personalities can help us analyze and explain our behaviors, communication with others, and favorite activities to our works.
TRAINING PROGRAM GLOBAL ADVANCED MASTER OF BUSINESS ADMINISTRATION FINAL EXAM ORGANIZATIONAL MANAGEMENT AND PERSONNEL BEHAVIOR Lớp : GaMBA4.C165 QUESTIONS Please complete the Big and MBTI exercises Then prepare a report on your studies (number of words: 2000 words) Your report should explain: • How can exercises help you understand about yourself? • How can you use the information to guide your behaviors in the future? • Please state examples of your behaviors, how can those behaviors help you identify and explain such acts? Please analyze and explain your behaviors, communication with others, favorite activities and attitudes to works through the survey of attitudes, values and personalities Subject: REPORT FOR STUDY OF ORGANIZATIONAL MANAGEMENT AND PERSONNEL BEHAVIORS So far, psychologists thought that genetic factor and environment are two important factors in the formation of human personality: Heredity creates factors But all potentials of the human will be determined by the probability that people adjust to the needs and demands of the environment According to Gordon Allport, personality is interpreted as follows: "Personality is a dynamic organization associated with the system of individual psychology, this system identifies the synchronous adjustments of an individual to his environment It can be therefore understood the "personality" is the overall methods in which an individual reacts and interacts with his environment Under the basic information about factors affecting the individual behavior, capabilities of individual behavior and types of individual behavior in organizations and therefore what questions in BIG and MBTI, will help us understand about ourselves, how we can use information to guide ours behaviors in the future and through results from the survey of attitudes, values and personalities can help us analyze and explain our behaviors, communication with others, and favorite activities to our works BASIC INFORMATION: Other factors such as moral values, cultural diversity and other values have strong features, important influence to the individual behavior and one of the important factors to evaluate the individual behavior in an organization Personality is also an important factor to evaluate the individual behavior in the organization This factor is a main purpose as mentioned, analyzed, and discussed in this report and those basic information about personality shall be important databases which will be presented clearly to be theoretical basis for the report In order to assess the individual behavior in the organization, it is require to consider the factor of Values The values shall be sustainable, significant confidence to drive the human thinking and acting in every circumstance They affect the people’s decision and explain the nature of morality We arrange values in a certain order preferentially and call them as the value system The value systems of each individual shall be formed and developed through social interaction, culture, religion, friends, family, personal experiences, and environment surroundings Therefore, the human values are stable and sustainable We can therefore understand that the value factor are stable, and confidence can be estimated, affected to the expected results or how to behave in different situations of human beings For personality: It is a personal characteristic with lasting stability Personal traits and values have a relation and mutual correlation This is proved by the actual situations in which we can see To understand clearly the personality, we should understand its main characteristics, typical models, influence of to the behaviors in the organization There are five personal traits which are called five large arrays of the personality such as dedication, easily to accept, anxiety, willing to learn, and extroversion They affect significantly to the behavior and performance Behaviors of an individual include five types of the individual behavior which have been mentioned in most of documents regarding the organizational behavior: the first one is an emphasis on performance, the second one is the sense of responsibility, the third one is obstruction, the fourth one is participation and attachment to the organization, the fifth one refers to acts relating to works and diligence MBTI instrument is a model or methods of evaluation as built, designed to identify basic trends for receiving and handling information of individuals MBTI measures aspects according to the following criteria: Natural tendency introvert, extroversion in the direction; specific trends in awareness (through perception or feeling) – how that person learns and perceives the world outside; evaluates or takes into action (thinking or emotion) – how that person decides to make choices; and predict to the outside world (evaluation or perception) of the iris Therefore, MBTI is now one of the methods to evaluate the personality commonly in the working environment But the said basic information and results of the questionnaire of MBTI and BIG in Appendixes as a basis for evaluating the individual behavior, the foundation to determine the main purpose of the report for analysis, explanation, discussion of its contents PURPOSES OF THE REPORT: The report will focus on the Personality and its influence to the individual behavior in an organization and mentioning partially to the Value factor The personality factor is the main purpose and content as analyzed, explained mainly in the report Based on the said theory and the results from the questionnaire of MBTI and BIG 5, the report will explain the following issues: - How can BIG and MBTI help us understand about ourselves? - How can we use the information to guide our behaviors in the future? - Please state examples of our behaviors, how can those behaviors help us identify and explain such acts? Two issues are combined into a common problem to indicate specific examples and information for me in the future about my own behaviors and the specific analysis - Please analyze and explain our behaviors, communication with others, favorite activities and attitudes to works through the survey of attitudes, values and personalities DATA COLLECTION AND ANALYSIS OF THE REPORT: To complete the report, it is required to base on collection and analysis of data - methodology as follows - Data shall be collected from the internal documents - Programs in Global Advanced Master of Business Administration- the University of Griggs; and the textbook: "Management of organizational behavior" - 2005 - 3rd Edition Author: McShane, S L and Von Glinow, M A - McGraw-Hill Publisher - Actual and specific data shall be drawn from the questionnaire of BIG and MBTI CONTENTS OF THE REPORT: How can BIG and MBTI help me understand about myself? In communication, I am a dynamic person and like to gather my friends, family, colleagues In daily life, I like to talk, discuss equally At work, I am a very enthusiastic person, always listen and collect any opinion of others, and hence I am so assertive in my decisions as I like I am a social relationship widely and always promote it BIG helps me know that I am extroverted I am so careful, always cautious, reliable and rational In life and work, I'm always serious, always pursue any correct goal, when I define a goal, I am always patient and try to perform, fulfill such goal I am so responsible for not only at work but also in family life, in relationships with my friends, relatives from small to large things BIG shows that I am so dedicated to identify any objective, method clearly, and ready to try I am brave, confident with stable emotions in my life and work I'm always careful, neat to arrange all things scientifically at work and in life I am always active, calm to handle all situations, even in the most difficult time BIG help me understand the experiment of negative thinking and feeling I am so stable a psychologically, I am rarely influenced by emotion and tension and anxiety I am so kind, sincere, polite, always willing to share, help, sympathetic, warm, generous in relationships with others; ready to experiment, and face any difficulty I am not confidential, quiet even in the most difficult time BIG helps me understand my communication trend with others and shows that I am friendly, agreeable to face difficulties I am very disciplined in life, always respect any principle I always find to learn flexibly, intuitively; I am always creative to apply in management, at work as well as in life BIG helps me understand my openness, availability, creativity, flexibility MBTI helps me understand that every person has a natural tendency, including extroversion and introvert inward or outward Aspects are toward the outside world of actions, enthusiasm, people, things are extroverted, on the other hand to introvert, toward the inside world of thoughts, interests, creativity, and imagination Here are two opposites but complement each other, inseparable from the human nature Most people tend to the energy of the inside world or the outside world naturally MBTI shows that I tend to act first, think /consider later I always update the external information, develop relationships and feel depressed when any relationship is broken with the outside world I always enjoy the diversity and change in human relationships and feel encouraged by the people or things of the outside world Therefore, MBTI helps me understand my personality of extroversion (E) MBTI helps me understand that the intuitive center in the brain focuses on details to assist people to enjoy pictures, sounds, smells and all details of current sense as brought from the body It classifies, arranges and stores details of the actual events which are taking place It is based on realities, deals with "what" It also provides the specific details of memory & collects events in the past The intuitive center in the human brain shall search, interpret and formulate general model of information as collected, and recognized such models and relationships Its forecast is based on the capabilities, including the consideration and prediction in the future It is the process of visualization and imagination MBTI show that I tend to have the spiritual lives with the future, pay attention to opportunities in the present and future I can comprehend to use my imagination and create/discover new prospects as the natural instinct; to recall and emphasize on the context layout and linkages; best reaction from the theoretical understandings; comfortable with any unparticular problem, inconsistent data, and prediction of its meaning Therefore, MBTI helps me how to comprehend or understand appropriately by intuitiveness, prediction of capabilities in the future (N) MBTI helps me understand that thinking of human brain shall analyze information separately, objectively Its action is based on the true/false principles, sympathetic arguments and conclusions reliably The sensibility of the human brain is based on overall consideration to make a sensible conclusion and sometimes unfair actions, depending on like or dislike, which affect other things and humanity or aesthetic values That is the sensible nature of the people MBTI shows the formation of my judgment and selection is to search information and reasonableness in a situation to be decided; always discover jobs and tasks to be completed; thus easily to set the valuable analysis and accept any conflict as a natural part in the human relationships Therefore, MBTI helps me understand that I am a thinking person (T) based on causality and the scientific methods to make any decision MBTI helps me understand that everyone uses both evaluation processes (thoughts and feelings) and perceiving (acknowledgement and experience) to store information, organizing ideas, making decisions, acting and arranging for my life Style of assessment shall approach the outside world with a plan and reorganize something around, prepare carefully, decision making and towards perfection Style of perceiving shall take the outside world as it comes and then adopt and adapt flexibly, open-ended and receptive to new opportunities and change game plans MBTI shows my acts to the outside world is to plan meticulously, before taking into action; concentrate on works, complete the important parts before taking; try to work and avoid stress away from the deadline, use targets, time limits and processes for life management Therefore, MBTI helps me understand that I like to order and structure in my relationship with the outside world, I like control to make any decision and resolve any issue quickly I tend to be a judging person (J) How can I use the said information to guide my behaviors in the future? The specific examples on the results of my behaviors help us identify and explain my acts With BIG 5, in general, I am always dynamic, adapt to social change, support any change in the organization and gain assistance from changing the organizational system and methods of implementation Currently, I'm a Director of the Construction & Investment Management Board under the Ministry of Agriculture and Rural Development, I tend to be extroverted, always have the spirit of learning, cautious, reliable, friendly, careful and calm in the future, I am directing my activities to approach new information on the construction & investment policies, continuing to think to change the organizational structure at my agency, by my knowledge, experience, management thinking, I am directing my behaviors in the future to impact, manage at my agency, propose the superior agencies on the inadequacies policies to improve the agency’s performance so that it can complete its tasks perfectly Because I am stable emotionally, not much affected by feelings, I am able to suffer the pressure of work, my stress can be controlled At present and future, I need those factors when I am a leader; in addition, I also manage, lead, support my employees to be enthusiastic, energetic with their works I always work hard, create many jobs to make a great pressure of work for me and my subordinates All of which aims to complete the outstanding tasks as assigned by the Ministry of Agriculture, in order to build the irrigation works with high quality, aesthetically and promote the effective capacity, contribute to build and serve the people of the Central Highland provinces more prosperously Thereby those factors produce a strong faith for leaders on job performance, sense of responsibility for my work In the organization, I am a leader, I always consider and evaluate my staff, it is a key factor for agencies to fulfill its tasks, one of the main characters to review, consider their individual behaviors at work is dedicated, cautious, rational, responsible and reliable My behaviors for employees and leaders as well as other colleagues also rely on my dedication at work at the agency I have concluded that the results of dedication is derived from a normal employee, after more than 10 years, I am now a director of the Construction & Investment Management Board under the Ministry of Agriculture and Rural Development, as an investor of irrigation projects in provinces in the Central Highlands, I have worked effectively and am appreciated by the Leadership of Ministry of Agriculture and Rural This result reflects my will It comes from the higher personal targets for myself, from the diligence of all task assigned In the future, I still put my dedication as well as my staff’s in one of the most important factors to evaluate their work results Their dedication helps me understand their duty for work to achieve the higher performance at the agency By understanding by MBTI, in future I will use the MBTI to predict trends in information processing in my decision making and assess my personality and employees’ in the working environment at the agency to promote efficiently With results from MBTI questionnaire, I can clearly perceive, understand intuitively My intuitive comprehension can help me collect and process any information unsystematically This makes me confused to resolve some problems in work and not able to make appropriate decisions quickly as possible Thereby, I will train my behavior towards perception, intuitive understanding With results from MBTI questionnaire, I am clearly rational based on the causality and the scientific methods to make any decision At work, my thinking has created many benefits for me in dealing with issues or new problems because my decisions come from the scientific backgrounds In the future, I will pa attention to the influence of my decisions in addition to impact any problem to be solved, how it also affects other problems or impacts to other people, issues With results from MBTI questionnaire, I like to assess, This indicates within myself regarding a conflict in resolving issues in business Besides the perception, intuitive understanding sometimes helps me collect information unsystematically, makes me confused to resolve some problems at work and able to make decisions quickly as possible, I prefer to order and structure in my relationship with the outside world, prefer to control the decision-making and desire to solve problem quickly, accurately, while the social factors have changed continuously and unexpectedly But I can also explain this disagreement easily My style of assessment approaches issues with a plan towards a target to re-organize something around, prepare carefully, and then make any decision and towards to the perfection Therefore, I can not make any decision to resolve issues quickly, although this is my desire From the practical examples in my own work to resolve issues that arise in daily work, I find that, in the future, I need to take some issues as it comes flexibly, make any decision to embrace new opportunities and can change plans timely Analyze and explanation of my behavior, communication with others, favorite activities and attitudes for work through the survey results of attitudes, values and personalities Through results from BIG and MBTI questionnaire results, with personality shall be analyzed and explained, in particular: In daily life, I feel excited to communicate with many people, the outside world; love to talk, exchange information, share joys and sorrows with others, always listen, comprehend right ideas, people's understandings so I always enjoy the diversity and change in human relationships and ready to take emotions from the outside world Through BIG and MBTI, I know that I am available the said personalities, My energy is extroversion In relationship with my employees, I am always flexible, friendly, sociable, ready to help them, I always care and share kindly my joys and sorrows with others I always focus on the influence in my decisions at work for all employees All direct to resolve works at the agency better Therefore, I am always respected and trusted as a leader Through BIG5, I am warm, ready to share, confident and friendly At work, I always highly concentrate seriously, always desire to achieve the most effective results and frequently prescribe deadlines for completion MBTI helps me understand the said attitudes to work by our brain thinking to analyze information separately, objectively, it is based on the principles of reliability, derived from the systematic conclusions, and style of Judging approaches to the outside world with a plan to re-organize something around, prepare carefully, make any decision towards to the success VI CONCLUSION From personality and values are available in myself, they are clearly demonstrated by the results from the BIG and MBTI questionnaire, all said content have analyzed and explained in details regarding my behaviors, communication with others, favorite activities and attitudes t work 10 Through such judgment, I understand my own personality and can use information about Big and MBTI to guide for my behaviors in the future, at the same time, help me identify and explain my behaviors in the past Through BIG and MBTI, four-letter help \ me express my personality: E N T J REFERENCES - Management of organizational behavior – Internal documentation - Programs in Global Advanced Master of Business Administration – the University of Griggs - Management of organizational behavior - 2005 – 3rd edition - Author: McShane, S L and Von Glinow, M A - McGraw-Hill Publisher APPENDIX RESULTS FROM THE “Big 5”QUESTIONNAIRE This trait reflects preference for, and behavior in, social situations People high in extraversion are energetic and seek out the company of others Low scorers (introverts) tend to be more quiet and reserved My score is high This trait reflects how you tend to interact with others People high in Agreeableness (or agreeableness tend to be trusting, Friendlines friendly and cooperative Low scorers tend to be more aggressive and less s) cooperative My score is high relatively Factor I: Extraversion Factor II: Factor III: Conscientiousnes This trait reflects how organized and persistent you are in pursuing our goals High scorers are methodical, 11 I tend to be dynamic and prefer to gather friends I tend to be reliable, friendly and ready to cooperate My score is high relatively s (or Will or Dependability) well organized and dutiful Low scorers are less careful, less focused and more likely to be distracted from tasks I tend to have clear objectives and methods and be responsible Factor IV: This trait reflects the tendency to experience negative thoughts and feelings High scorers are prone to insecurity and emotional distress Low scorers tend to be more relaxed, less emotional and less prone to distress My score is high relatively This trait reflects 'open-mindedness' and interest in culture High scorers tend to be imaginative, creative, and to seek out cultural and educational experiences Low scorers are more down-to-earth, less interested in art and more practical in nature My score is high relatively Neuroticism Factor V: Openness I tend to be affect ed easily by unsaf e feelin gs and emoti onal tensio n I tend to be openhearted and interested in cultural issues RESULTS FROM THE MBTI QUESTIONNAIRE Extroverted characteristics (E) • Acting first, thinking / considering later: • Feeling depressed when any communicative relationship is cut off with the outside world; 12 • Usually opened-hearted and encouraged by people or events of the outside world; • Enjoying the diversity and change in human relationships Intuitive characteristics (N) • Mentally living in the Future, paying attention to future opportunities; • Using imagination and creating/inventing new possibilities is automaticinstinctual; • Memory recall emphasizes patterns, contexts, and connections • Best reaction from theoretical understandings • Comfortable with ambiguous, fuzzy data and with guessing its meaning Thinking Characteristics (T) • Instinctively searching for facts and logic in a decision situation; • Naturally finding out tasks and works to be accomplished; • Easily able to provide an objective and critical analysis; • Accepting any conflict as a natural, normal part of relationships with people Judging Characteristics (J) • Planning in details before taking into actions.; • Focusing on task-related action; complete meaningful segments before taking into actions.; • Trying to work and avoid stress when keep ahead of deadlines • Naturally using targets, time limits and standard routines to manage life 13 ... Under the basic information about factors affecting the individual behavior, capabilities of individual behavior and types of individual behavior in organizations and therefore what questions in... the individual behavior and one of the important factors to evaluate the individual behavior in an organization Personality is also an important factor to evaluate the individual behavior in... the behavior and performance Behaviors of an individual include five types of the individual behavior which have been mentioned in most of documents regarding the organizational behavior: the