Báo cáo thực tập chuyên ngành tiếng anh

ACKNOWLEDGEMENT During about two months practicing at Viet – Laos Commercial and Investment Promotion Joint Stock Company, I have been fortunate to receive invaluable contributions from many people First of all, I would like to express my deepest gratitude to my supervisor, Mrs Le Thi Thuy Ha for her absolutely indispensable assistance, excellent suggestions, expert advice and detailed critical comments; without which work would not have been complete Secondly, I owe a special debt of gratitude to all my lecturers at the Foreign Language Department at Vinh University, for their endless enthusiasm and undeniably useful lectures I would also like to extend my sincere thanks to staffs and director of Viet – Laos Commercial and Investment Promotion Joint Stock Company for their various kinds of help and encouragement My warmest thanks are due to my loving family, my friends for their unconditional love, support, encouragement and forbearance Finally, I am all too aware that despite all the advice and assistance, I feel that the report is far from perfect; it is, my sole responsibility for any inadequacies and shortcomings that the report may be considered to have ABSTRACT Foreign language is one of important factor that contributes to expand cooperative relation, international exchange among people, countries and regions in all over the world It is the door opening a huge world in which human’s knowledge has opportunity to develop a new heights, language thinking is constantly improved and enhanced When the whole world is now connecting to the trend of economic integration and development, foreign language proves more its role Therefore, learning it has become prime criteria in evaluating and completing our communicative and integrative capacity At present, English has become official language of over 53 countries and regions, the third one used the most after Chinese, Spanish More important, it is global language Among hundreds of languages, the world select English a tool so that people can understand each other, because it is beautiful one which goes with many special culture features from countries using it So, as for me, learning English is very necessary and useful As a student of foreign language department of Vinh University, I am very lucky to be received teachers’ thoughtful instruction and conscientious help in the practice process This helps me have chance to learn and make effort with the aim of improving professional qualification in particular and overall knowledge for the life in general In the past time, the school and department introduced and facilitated for me to practice at Viet – Laos commercial and investment promotion joint stock Company It is honor to me when I am going to graduate I had opportunity to use, consolidate the knowledge in here as well spread and improve my English level, especially vocabulary and understanding about economics Moreover, I can collide with working environment outside the school- a professional and effective one Experience and comprehension accumulated in practice process here is magnetic needle that will led me up to practical environment after that TABLE OF CONTENTS Page ACKNOWLEDGEMENT……………………………………………… ABSTRACT ………… ……………………………………………… TABLE OF CONTENT ……………………………………………… CHAPTER I: INTRODUCTION General information………………………………………… Scope of business……………………………………………….4 Action criteria………………………………………………… Chart of company’s organization …………………………….6 CHAPTER II: PRACTICAL EXPERIENCE What I have done………………………………………………11 New skills acquired and skills improved…………………… 11 Management technique observed…………………………… 11 Class skill employed……………………………………………12 Problem encountered………………………………………… 12 Lesson learnt……………………………………………………13 CHAPTER III: CONCLUSION……………………………………… 14 RECOMMENDATIONS………………………………………………….15 CHAPTER I: INTRODUCTION GENERAL INFORMATION: - Company’s name: Công ty Cổ Phần Phát triển Đầu tư & Thương Mại Việt Lào - Name in English: VIET LAOS COMMERCIAL AND INVESTMENT PROMOTION JOINT STOCK COMPANY - Abbreviation name: VIET-LAO COPICO - Address of head office: No 54 Hermann Gmeiner St, Hung Phuc ward, Vinh, Nghe An, Vietnam - Tel +84 383 846 027 +84 383 843 649; - Fax: +84 383 846 027 - Email: VIETLAOCOMPICO@gmail.com - Business registration number: 2703000072 issued by Nghe An Province’s Department of Planning on 24th October 2002; and reissued the 4th time on 12th September 2007 - Tax code: 290 052 493 - Account number: 0201 0000 166 058 Vietnam Commercial Bank, Xuan An Branch - Representative of the company: Nguyen Canh Van Title: Director - Purview: unlimited SCOPE OF BUSINESS: Main fields in business: - Production and trading of agricultural, forestry and marine produces, arts and crafts, personal utensils, electrical devices; - Running business of hotel and catering industry; Trading of food and beverage, scrap recycling; - Services of transportation of goods; storage leasing Since 2012 - Construction of civil and industrial works Since 2012 - Construction of traffic and irrigational works Since 2012 ACTION CRITERIA - Faithful is our first policy; - Our customers are our companions We welcome the customers from all scopes of our business We always satisfy our customers with the best quality of the works and services we provide; - The staff of our company is trying our best in improving our qualifications, more skillful in doing business so as to bring our customers every confidence in every work we carry out as our commitment; - The management board always provides the staff with opportunities to improve their own workmanship and qualifications; all the staff of our company are creative and have inquiring mind in operation and management our business to make it a sounding company; We are making Viet – Laos Commercial and Investment Promotion Joint Stock Company a strong trade mark in Commercial Investment and Construction within the country and abroad CHART OF THE COMPANY’S ORGANIZATION - The Director of the company is the top leader of the company; he is in charge of managing the whole activities with the assistance from the two vice directors - Two Vice Directors includes Vice Director of Finance and Vice Director of Construction Engineering They are responsible for everyday - activities with the help from the heads of related departments Three heads of three departments includes head of Human Resources Department, head of Economic Planning Department, head of Finance Department They are directly responsible for their own professional works with the assistance of the vice head of the department and all the staff - within the department There are construction team working at the construction sites directly (6 main construction teams and some seasonal construction teams) Each construction team consists of: + foreman + vice foremen (1 vice foreman of engineering, vice foreman of finance, vice foreman of human resources) + accountants + construction engineers; they are directly responsible for construction engineering at construction sites + 30 construction skilled workers All the activities are managed, supervised, operated and speeded up by Party Executive Committee, Labor Union, and Board of Directors Details as follows: CHART OF ORGANIZATION AT CONSTRUCTION SITE Our company operates works at construction sites as the above chart - Company is the top leader, responsible for all the works at construction site: procedure in capital works, finance, human resources - Board of site directors manages the construction of works on behalf of the company The leader of board of site directors is directly appointed by the Director of the company The leader of board of site directors operates and organizes building process as in the contract signed with construction investor - Some sections responsible to Board of site directors are: + Engineering staff: consults site director in planning construction schedule and summit technical solutions; guiding construction and erection teams to carry out the items as design and technical procedures; cooperate with supervisors and investors in controlling the quality of materials and partly finished goods used for the construction; measuring and specifying the workload to form the foundation of work acceptance and to adjust the process of the construction + Financial staff: consults site director in planning financial revenue and expenditure, updating accounting records, chasing financial system of the teams and paying to the teams monthly basing on the work they have done; demonstrating payment procedures to investor when the constructional works are approved; performing procedures on tax, asset depreciation system, and salaries for the teams and office administrators; making periodical and annual final accounts + Administrative staff: gives site directors advise of administration management; directly managing human resources, accommodation, living and working conditions for the staff; dealing with any problems related to medical insurance and social insurance; improving the staff’s spiritual life; mobilizing work force as the requirement of the construction process + Security, warehouse, and other staff: are responsible for releasing, storing, and protecting all kinds of materials and equipments required by site directors and civil engineers; Being on duty 24 hours per day to protect construction site + Construction and erection teams: performs tasks given by site directors and are assigned to be responsible for techniques, quality and building progress before site directors; are under the administration of the company; is responsible for workforce and equipment management; carries out the plan as agreed with Board of Project Management The top manager of the team is team leader Team leaders is responsible for arranging work flow layout, equipments, supervising and speeding up construction process with good quality as specified schedule Relations between the company and site management - The company directly manages and mobilizes human resources, machines, equipment, materials and other financial demands to construction activities on the building site in order to ensure the quality and punctuality for the works It also guides, supervises and speeds up works basing on plan and schedule of the works - Board of site directors summit reports to the Director of the company weekly and get feedbacks for the works Leaders of the company at head office and Leader of works at construction sites use telephone, fax, or email for communication Leaders of the company have a meeting with construction investor to solve any problems related to the construction 10 CHAPTER II: PRACTICAL EXPERIENCE What I have done - Research the company and the fields of it - Translate some documents - Research the market and customers with some staffs - Take part in some meetings in order to know how to organize a meeting or organization - Join some activities (sports and charity of the company) New skills acquired and skills improved In the practice process, I learnt more experience and skills I think that it is only very important in the future, it also helps me more confident when taking work a Professional knowledge: - Apply well knowledge learnt at university into reality - Expand vocabulary stock about practice profession - Make progress of selecting words during translating - Know more model standard of foreign administrative texts b Practical skills: - Practicing students’ analysis ability and independence in working - Apply studied knowledge logically and creatively in job as well in life - Enhance translation skill - Accumulate more experience of handling situations - Know how to behave and to be more confident in relations, especially in communicating with customers Management technical observed: During working time at the company, I observed and learnt methods and management skills of personnel, finance, equipments, time…etc People in the company always work by heart, make use of time so as to gain the most effective Each person undertakes a major, so working progress is often promoted Everyone is aware of their duties and responsibilities Especially, there is not working pressure Financial reports are completed every month, every year Therefore, financial status is always controlled and adjusted on time The company’s equipments (including office machines, construction equipments….) are monthly tested 11 Class skills employed: The skills that trained at university such as listening, speaking, translation and group working, are applied creatively and flexibly, especially presentation skill It is the way of using words to persuade customers and report job briefly but fully, exactly It is so lucky when I talked to Mr Nguyen Canh Van, director of the company He gave me how to work, which I should or not in working progress Problems encountered: Although I received help from school, supervisor, staffs of company, and gained some planned goals, I still met many difficulties, for example, accumulated knowledge and vocabulary limited, to be confuse in communication and translation due to meeting new technical terms, many translating version haven’t completed yet This is the first time I’ve contacted with working environment outside school, I have still lacked major experience as well behavior in life So, the way of understanding and solving the problems hasn’t been thorough Moreover, it is to lack major skill This affected to my ability of reacting sudden situations Sometimes, I made little mistakes Nevertheless, I tried my best to finish given work, and learnt many experience I think that these problems will help me face the challenges in the future And in order to get a good job or succeed after graduating, I am aware that: I need to build up myself the habit of criticizing and self-criticizing Simultaneously, it is necessary to listen to others’ advice, instruction; ask supervisor, teachers, friends…to find out and develop soon own defect and mistakes; develop actively my ability; often update the information; improve understanding capacity in many fields In addition, it is important to observe, sum up experience from mistakes in the job; to be confident to communicate with customers, foreigners so as to enhance communication skill; read documents related to major with the aim of developing the technical terms; learn more and more knowledge to complete myself 12 Lesson learnt: After my own effort and the help of school, department, supervisor, friends, especially Viet – Laos commercial and investment promotion joint stock Company, I have finished practice period Although it was not short but long, I summed up myself valuable lesson Firstly, if we want to something well, we should know exactly whether we like it or not, which company we want to work for and the information related to company (business fields, potential… ) Secondly, after undertaking job, we should try own best, listen to others’ advice, ask someone if necessary In my opinion, group working skill will help us so much The aim of group working is to understand the problems deeply, figure out the solution the fastest as well make the relation between staffs in the company better As a result, the working effect will be boosted Thirdly, being active gives new idea The world is changing day by day We should that because sometimes, we feel bored with our job Change and refresh will make us always see something new and want to search At that time, this led us to creation The last thing I would like to say is that knowledge is huge We have to learn more and more Every field or sector has different features It is difficult to give solution if we don’t know how to receive the problem, don’t understand it clearly I realize that learnt skills at school have not met the requirement of society So, for me, the most important thing is trying to expand the knowledge 13 CHAPTER III: CONCLUSION Two months practicing is over It isn’t such a long period of time but I learnt many things I realized that there always is a distance between the theory and practice They are different Although I prepared carefully everything before, in the job I tried my best, beside something well-done such as colliding with real working environment, experiencing difficulties and challenges both in job and life, professional working style… I felt also confuse when meeting sudden situation Some problems happened However, these helped me understand that I have to make effort and learn more and more, improve my knowledge, complete myself in order to be confident enough to compete with others Once again, I am greatly indebted to all my teachers of Foreign Language Department at Vinh University, my supervisor Le Thi Thuy Ha, as well Board of Directors of Viet-Laos Commercial and Investment Promotion Joint Stock Company, all staffs working here for their suggestions, supports, and useful advice I hope that in the future, the department will train many excellent students contributing to the development of the country; the company will be more successful and expand trade not only in the region but also international arena After several time learning, accumulating intelligence, a useful practicing period of time, and many memories, this will be unforgotten marks in the life of anybody sitting in university’s lecture-room The sentiment of the teachers, friends and others is an invaluable gift given to students before graduating All will be packed and kept carefully to store beautiful memories about students’ time RECOMMENDATIONS Throughout learnt things, I have some suggestions so that the teaching and learning program can be improved with the aim of helping students have more 14 skills, avoiding the simple mistakes in the practicing time as well the job in the future The first thing is that it is important to train according to the system of subdivided and diversified subjects clearly This helps students have many opportunities to option and meet the demand of reality The school and department need to give students favorable conditions practicing in the companies that accommodate with learnt majors In addition, it is necessary to last practicing time so that students have chance to contact and seize fully practical knowledge Furthermore, students need to trained and practiced with native foreign teachers more Apart from class hours, students need to have extracurricular activities with foreign teacher to familiarize as well improve communication skill in the life The next thing is that the facilities and support equipments need to be equipped completely Because I realized that students are still lacking practice experience Last but not least, the branch of knowledge in training program should be clearer so that students have enough special knowledge after graduating Especially, it is important to hold English clubs and examinations These suggestions above are my hope in particular and all of students who are going to graduate in general But I think that the most important thing is your own effort I hope that after leaving the school, everybody have enough knowledge to meet the society’ need 15 ... 0201 0000 166 058 Vietnam Commercial Bank, Xuan An Branch - Representative of the company: Nguyen Canh Van Title: Director - Purview: unlimited SCOPE OF BUSINESS: Main fields in business: - Production... customers and report job briefly but fully, exactly It is so lucky when I talked to Mr Nguyen Canh Van, director of the company He gave me how to work, which I should or not in working progress