Báo cáo tại công ty THNN thương mại và phát triển công nghệ Hoàng Thành.PDF

Báo cáo tại công ty THNN thương mại và phát triển công nghệ Hoàng Thành

Twang Dai hoc Thang Long BO mOn Kinh T6

Rao Ca° Thkrc T4p TOng Hop

LONG TY TNHH THONG MAI VA PHAT TRIEN LONG NGHE HOANG THANH

Sinh vien: Nguyin Thanh Tam Md SV: A07497

Ha NO, 2008

Rao cao thuc tap Dai hoc Thang Long

Nuac ta dang tren da phat trien co sir dieu fiat cim nha niroc, quan 19 kinh to not chung va quart ly kinh to doanh nghiep not rieng Trong nen kinh t@ thi truang vOi sty ton tai va dieu fiat cac quy luat kinh to khdch quan nhu: quy Mat canh tranh, quy luat cung can, gid ca del hOi phai cung cap tilting tin mat each kip thai va chinh xtic ye tinh hinh thuc hien cac nhiem vu San xuat kinh doanh, kat qua kinh doanh, tinh hinh (manly va sir dung lao dOng vat to tien von trong qua trinh boat long San xuat kinh doanh, cac chinh such va giai phap quail ly thich hap nham nang cao hien qua kinh to Diing thai voi viec Viet Nam gia nhap vao con tau kinh ta ion cim the gioi WTO da tao nhieu thOn Iai ciing nhu mang lai thach thirc cho cac Doanh nghiep, din hOi mot sir no lac rat lan to phia cac COng Ty, cac Tap Doan COng ty Trach Nhiem Him Han( TNHH) Thuang Mai va Phat then Cong Nghe Huang Thanh khOng nam ngoai Bong chay do, dang phai no lac carat tranh de có the ton tai va phdt trien

Trong qua trinh hoc tap, trao dal va ti6p thu nhang kien auk tai Traring Dai Hoc Thang Long; chug yin thai gian thuc tap tai COng Ty TNHH Thuang Mai va Phat glen COng Nghe Hoang Thanh giiip em tich 1u9 dtrac nhieu kion thirc, tang them kinh nghittm thac te Chinh nhang kien thttc do da ghip em hoan thanh ban bao cao thuc tap tUng hop nay

NOi Dung cua bao cao thuc tap chia lam 3 phan:

Phara: Qua trinh hinh thanh, phtit trien va ca can to chile cim ang Ty TNHH Thing Mai va PHI then Cong Nghe Hoang Thanh

Phan2: ThIrc trang host dOng san xuat kinh doanh cua Cong Ty TNHH Thuang Mai va Phat then Cong Nghe Hoang Thanh

Phan3: Nhan xet va kat luan chung

Dai hoc Thang Long Bao cap thuc tap

PHANI: QUA TRiNH HINH THANH, PHAT TRIEN VA

MAI VA PHAT TRICN CONG NGHC HOANG THANH

1.0uci trinh hinh thrinh vci phcit tan:

1.1 Lich sik hinh thanh pldit tri

COng ty TNHH Thuong mai va Phat trien COng Nghe Hoang Thanh duac thanh lap theo quyel dinh s6: 0102003321/ Phong dang kI kinh doanh- So kg hoach dam

UBND Thanh Pho Ha Ndi clip ngay 30 thang 8 nam 2001

Vein dieu le cna cong ty

2.800.000.000VND (Hai ty tam tram trieu clang)

Ten COng ty: Cong ty TNHH Thuong mai va Phat trien Gang Nghe Hoang Thanh

Ten giao dich: HOANG THANH TRADE AND TECHNOLOGYCAL DEVELOPMENT COMPANY LIMITED

Dia chi giao dich:

Try s& giao dich: S6 79H Ly Nam Dg- Ha Nei

Cong ty TNHH Thuong mai va MAI trien COng Nghe Holing Thanh diroc Thanh lap tir nam 2001 C6ng ty hoat deng trong rat nhieu linh vac nhu gido due,

dao tao, to van, cung cap cac thigt bi tin hoc, dien th vien thong, dien fir, dien thigt bi van phOng Cong ty da tham gia aux hien nhieu du an cung cap thigt bi,

Nguyen Thanh Tam A07497 Trang2

Rio cao thirc tap Dai hoc Thang Long giai phap xay dung he th6ng phan thing, thia ke va vier phdn mem cho cac co quan Quan DO, COng An, UBND cac Tinh, cac Be, Ban, Nghanh

Trai qua ham 7 nam xay dung va twang thanh, COng ty TNHH Thuang Mai va Phat tridn Cling Nghe Hoang Thanh da gap khOng it kh6 khan nhung cho den nay COng Ty TNHH Thuang Mai va Phat tridn COng Nghe Hoang Thanh da dat throe nhang thanh tint thing ke, clan clan khang dinh duct vi tri ciaa minh trong nen kinh tel thi trubng; khOng nhung thing Ming trong canh tranh ma con phut tridn va nglay cang ma rQng v6i hien qud kinh doanh cao COng ty TNHH Thuang Mai va phut tridn Cong Nghe Hoang That'll la mot trong nhang cling ty có uy tin ye kinh doanh va dich vu trong linh vac twat d9ng chinh thia minh Cong ty TNHH Thuang Mai va phut tridn COng nghe Hoang Thanh c6 mOt dOi ngG nhan vien da O lt nghiep Cao Dang, Dai hoc va tren Dai Hoc chuyen nghanh Ky Thu4t v3 Kinh Tel Voi mot dQi nga can tx) tre, nang dOng có trinh (19 chuyen mon cao va chuyen nghiep, Cong ty TNHH Thuong Mai va phat tridn COng nghe Hoang Thanh xay dung duce mot co can td ethic viing mph Ben canh do, vOi phuong chain luOn cal Lien, phut tridn chat lacing san pthim va dich vu, COng Ty by vong se ngay clang thu hat duqc nhi6u hon ncra khach hang trong via ngoai nu6c

1.2 Co' quail chi; (matt va birth Mae so haw

- Ca quan chu quan: S& Kt' Hoach Ddlu to Thanh pho Ha No

- Hinh that so hink Tit nhan

1.3 So" lieu co bdn ye von (Ma Cling ty:

COng Ty TNHH Thuong Mai va Phat tridn Cong Nghe Hoang Thanh co" só vOn dieu le la 2.800.000.000VND

2 Ca can td chitc cact Cling Ty TNHH Thuang Mai va Phat Iran Cling Nghe Hating Thanh:

2.1 To' chat- ho may main li:

Bao cao [hue tap Dai hoe Thang Long

So do t6 chile COng ty

GIAM e6c

P116 GIAM DOC

1 1 1

PHAN MEM

Nguyen Thanh Tam A07497 Trang4

Bao cao thuc tap

2.2 ChM: ping, nhiem vu elm cac pining ban:

2.2.1 Nhiam vu va quyen han dm Giam DOC:

Troc ti6p chi dao, dieu hanh moi hoat Ong cim COng ty: + COng tac ke hoach va dau to

+ COng tac d8i ngoai va 114 dong kinh t6

+ COng tac t6 chtic can 60 va lao dOng ben Luang + COng tac tat chihh, ke" toan

+ Ceng tac thanh tra, kiem tra + Chu tai khoan ctia cOng ty 2.2.2 Nhi'em vu va quyen han cua PGD:

+ Gitip Giam d6c Ong ty trong cac linh vvc dd9c phan c6ng

+ Thay mat Giam doe cOng ty diet' hanh hoat dOng cua cOng ty khi Giam ddc ceng ty yang mat

+ Cac mat cong tac Ong ty

+ Cong tac dao tao va nang bac cOng nhan Icy thuat + Chu tich HOi (long bao hO lao dOng cim Ceng ty 2.2.3 Chile nang va nhiem vu cua cac phong ban:

Cac phbng nghiep vu giai guy& cac clang vies cu the theo nghiep vu chuyen men 2.2.3.1 Phbng kinh doanh:

+ BO phan kinh doanh phan ph& Kinh doanh phan phdi cac san phdm then tn, dien lanh, tin hoc, may van phong cho khach hang, cho cac eel -1g ty ban hang va sap xlep dieu hanh nhan str (tro gitip Giam &lc)

+ BO phan kinh doanh ban le cac san phdm dien tir, dien lanh, tin hoc, may van phbng cho khach hang tidu dung tnrc Hen

Bao cao thrtc tap Dai hoc Thang Long 2.2.3.2 Phong du an:

+ Tu van, thttc hien cac du an ye then tit, lien lanh, CNTT, may van phang men pham vi man qu6c

2.2 3 3 Trung tarn phat tridn phan mem:

+ Phan rich thi6t 1(6 he th6ng, xay dung cac giai phtip mang, xay dung cac ho th6ng (man 1Y doanh nghiep

+ Phat tridn cac phan mem theo d1nh hddng rieng cOtt cOng ty + Phat trien cac phan mem chuyen dung theo nhu eau khach hang + Nghien ctiu ring dung cOng nghe mai

+ Tv van xay dung cac giai phap mang cho khach hang 2.2.3.4 Phong k9 thuat:

+ HO tro tat ca cac du an, cac hop thing trong viec dam bad lap dat town hO he th6ng thief bi phan cting, may tinh, may van phong, then tir, dies lanh

+ Lap dat cac thief bi ngoai vi nhu may in, Projector, Scanner, may ve va cite thiei bi chuyen dung

+ Bao trf cac thiel bi mang, cac phgn mem he thang va phan mem ling dung

2.2.3.5 PhOng bao hank:

+ TO chtic, quan I/ cac thief bi bao hanh

+ Ti6p nhan cac thac mac dm kith hang va b6 tri nhan vien ky thudt den xem xet va giai quy& khac phuc six c6 trong tiled gian nhanh nhat

2.2.3.6 Pheing dao tao:

+ Bien soan cac gido trinh giang day

+ TO chile cac khod dao tao cho khtich hang

Rio cao thac tap Dai hoc Thang Long + Thuang xuyen td ethic cac 16p dao tao cho nhan viCn cOng ty khi c6 nhimg thong tin m6i

2.2.3.7 Ph6ng ka toan:

+ C6 nhiem vu quan 1 j va chiu trach nhiem trade cOng ty ye cac hoat clang tai chinh k6 toan

+ Cung cap s6 lieu kip tiled, chinh xac ye kat qua boat clang crut cOng ty cho Giam dec bier de Giam ddc c6 ka hoach kinh doanh cho kSt flap theo

B210 cao thuc tap Dai hoc Thang Long

KINH DOANH CUA CONG TY TNHH THUONG MAI VA PHAT TRIEN CONG NGHE HOANG THANH

1 Khcii guilt ye nganh nghe kinh doanh cfia conk ty:

- Dai 1Y mua, dal ly ban, ky gin hang Ilea

- BuOn ban may moc, thiet bi dien, dien tii, dien lanh, tin hoc, van phong, thiel bi buu chinh vien thong

- San xuat, buen ban phan mem tin hoc

- Lap rap, sita chth, bao during, bao hanh cac sari ph/im cOng ty kinh doanh - Dai 1y cung cap dich vu Internet

- Dai ly dich vu bum chinh vien thong - BuOn ban may critic, thiet bi cOng nghiep

- Mua ban thief bi thi nghiem, thiet bi quang hoc, thiet bi do bong - San xuat, lap rap may filth, thiet bi tin hoc

- Tu van va chuyth giao cOng nghe trong linh vise dien, dien tfr, then lanh, tin hoc, vien thong

/.I Cac mat hang kinh doanh chit vitt:

+ May vi anti nguyen chiec( PC, Notebook, server) cila cac hang n6i tiehg nhu: IBM, HP, Dell, Fujitsu, Toshiba, Ares, Acer, Samsung, La

+ May in Laser, may in kim, may in mang cna cac hang HP, EPSON, Lexmark, Canon, Xerox May in kh6 lon Al- AO tha HP( DesingJet bb hit then,

6n dp dung cho may tint) va thi& bi van pheng cua cac hang UPSELEC, SUNPAC, SANTAK, ARES, APC

+ Thiel bi clKing set cho the thiet bi mang

+ Thiel bi mang: Network Card, HUB, Switch, Router, Modem, Cable tha cac hang 3COM, US ROBOTIC, CISCO, INTEL

Btio cao [hue tap Dai hoc Thang Long + Thiel hi may chiel( Proector, Overhead dia thehang Sony, Panasonic, 3M, EPSON), phOng heti thao, phong hock ngoai ngrr( LAB), Camera kji thuat s6

+ Thiel bi van ph6ng: May Photocopy cila hang RICOOH, cna hang SHARP, may huY tai lieu, may in, may tinh

+ Dien tit, Bien lank, dieu hoa nhiet clit, TV to lanh, hang Samsung, LG, Nikko, Nation

1.2 Ouan he vdi cat: do?

1.2.1 Khach hang trong nuetc:

+ So: gido dun Ha Giang + So tai chinh Ha Giang

+so Khoa hoc cong nghe Ha Giang + Sit nOng nghiep Thai Binh

+ SO: Khoa hoc cOng nghe Thai Binh + Ngan hang NOng nghiep Bac Giang

+ Tatting trung hoc nghiep vu du lich Ha Nei + Trieong thug san Bac Ninh

+ Trung uong hoi dung y Viet Nam + Bao tang Cach Mang Viet Nam + Vien bait ton di tich Viet Nam + Phan vien Rada

1.2.2 Dai tac nude ngoai:

Rao ciao thuc tap Dai hoc Thang Long

Inv Ent

Dai it Dv an cua HP • May chit PC Server NetServer

• Cac h6 thong Cluster • May PC Vectra, Brio (HP — Accredited

Commercial HeseIler)

-

— Dai ly dir an cua IBM (IBM Business Partner)

• May chu PC Server • May gia Binh

• May sad] tay Thin kpad

• Router cac loai

• HUB, SWITCH cac loai • Access Server

6

Nha cung cap giai phap dirge chi Binh tai VN

(Intel Authorized Solution

Hai ly cua LG tai Wet Nam

• Man hinh LG cac loai, CD-Rom

• Dieu hol, to lank, may giat,Tivi

2 Mot so hoat clOng ky thudt chink:

- Tu van gigi phap:

+ Tu van cho kith hang cac giai phap thich hop v@i cac dieu kien

Nguyen Thanh Tam_A07497 Trang10

Rao cao thuc tap Dai hoc Thang Long da cc)

+ Tic van cho khach hang ye viec lua chop cac san phdm thich hap cii hieu qua nhat va v6i chi phi hop 19 nhat

- Lap dat thief bi va huUng clan van hanh, he trokS, thuat cho khach hang - Nang cap cac he thfing thiet hi tin hoc van phOng dap ting you eau dm khach hang

- Bao hanh va bao duOng tat ca cac san phdm do cOng ty cung cap then dung tieu chuan qui dinh eira nha san xuat

- Nhan bao tri, bao dirang dinh k9 cac he th6ng may van phbrig, dieu holt nhiet dn

- Nhan sira ch&a tat ca cac thief bi may tinh, may van ph6ng, then tit, then lanh

- Xay dung he th6ng thong tin:( then nhu eau cua khach hang)

Muc Bich ra xay dung mot kh6ng gian thong nhat cho town be he thong, thong snot vai cac ang dung & intic tren, to diet' kien ket n6i de clang wen cac he thong khac & Viet Nam va tren the gied Qua trinh nay bao g6m:

+ Xay dung Bich vu truyen thong( Networking services-LAN, WAN) * Dich vu truyen thong diep( Messaging services-Email, EDI, )

* Dich vu ltm tril thong tin( Database services) phi) hop yen dieu kien elm tang don vi then qui m6

+ Xay dung cac ling dung:

* Tren nen tang ha tang co s& elm he th6ng thong tin, thiet Ice Ira xay dung the ring dung de giai guy& cac bai toan nghiep

* Trong [hal gian qua Cong ty con tap trung nghien ctiv, Oat tridn cac ling dung tren met s6 linh we chinh: truyen tin, he) tro giang day trong giao due, Y t6, kho hru Mr, he co s& du lieu cho cac doanh nghiep,

Bao cao thuc tap Dai hoc Thang Long ngan hang, ca quan chric nang va cac giai phap ve he thong trao dor thu, thong diep then tn

3 Ctic dick vu di ho tro' khach hang:

- Dich vu bao hanh: dich vu nay bao gam sin china tan nth, thay the tan nth, gui thiet bi thay the hoac gin san phdm ve Trung tam bao hanh aim HTC hoac HP, IBM, SHARP, SONY, 3COM, APC, ARES, LG sira my theo the cla bao Minh chudn cua tirng San phdm

- Dich vu sira chila theo yeu cau: Bao gam (zilch vu ve phan mem, phan cting, cai dat thrift bi duqc thtrc hien ben cac kg su lanh nghe cua Clang ty TNHH Hoang Thanh veil chi phi thoa thuan giva khach hang ye sira ch&a va thay dai thiet bi

- Dich vu ho tro he thong: C6ng ty TNHH Hoang Thanh cung cap dich vu ho tro chat luting cao ye phan cdng, phan mem, cai dat cho he thong, thiet bi ngoai vi va cac ting dung phan mem dm Qui khach hang

+ HO act phan thing tai din diem curl khach hang + HO tro phan mem thong qua dien thoai:

* Dich vu ye mang: dich vu ye mang bao gam cac giai doan lap ka hoach, cai dat va van hanh cac mang mai thing nhu cai deb cac mang sin ca Cac giai doan tren dtroc to van mat cach hop ly, tuy nhien khach hang sung có the yeti cau mat hoac nhieu giai doan

* Kiem tra va phan tich mang * Lap ke hoach va thiet ke mpg * Lap dat trien khai va car flat mang

4 Qui trinh hoat dong:

COng ty TNHH Thuang Mai va phat trien COng nghe Hoang Thanh thuac loai hinh doanh nghiep thuang mai, vi vay quy trinh hoat clang kha pluic tap, bao gam rat nhieu c6ng doan khac nhau tuy theo tinh chat cu the dm tang don dat hang va cac du an cu the

Ke toan tin hanh len gia san pham

Phan cOng nhiern vu cu the ye cac phOng

Tuy nhien c6 the torn tat theo mot guy trinh chalk nhu sau:

Nguan: Phong le9 thuat)

MO to cu the timg giai doan: - Giai doan 1: Nhan va ksrket hop thing

+ ang ty TNHH Thuong Mai va phat tridn CEng nghe Hoang Thanh thuOng nhan duqc cac hop thong cua cac d6i talc quen thugc hoac cac khach hang den lien he trkrc tiep tai tru sct cha cOng ty Ngoai ra khach hang cling co the lien he qua then thoai hoac qua trang web chinh Unit cua cOng ty: hap:// www.ypvn.com/vn

+ Sau do nen hanh ky ket hop (long vai khach hang - Giai doan 2: Than cOng nhigm vu eu the ye cac phOng ban

Float dOng kinh doanh thong mai tai COng ty TNHH Thuong Mai va phat

trign COng nghe Hoang Thanh c6 2 chat nang co ban la: mua hang va ban hang

Rao cao dux tap Dai hoc Thang Long VI vas, tuy theo timg foal hop ddng Cu the" ma COng ty se phan c6ng cac cOng yien lien quan ve cho cac phbng ban

+ Cac hop (long mua hang lap dat san c6 nhu may tinh, may in, dieu hoa nhiet de_ thuOc trach nhiem phOng kinh doanh va pheng k9 thuat

+ Cling ty Hoang Thanh cbn nhan cac hop clang Olt hang via phan mem ye tin hoc, kei toan via ban cho khach hang Loai hop clang nay do Trung tam phat mien phan mem dam nhan

- Giai clop 3: Tien hanh tridn khai du an

Sau khi hoan tat 2 giai clop, du an se bat clan duce den hanh tridn khai + Chuan bi viec mua cac linh kien, thief bi can thiet ye nhap kho, phuc vu cho viec lap dat hoan thien san pham

+ Chun bi ngudn nhan luc, nhan vien dam bao thin gian hoan thanh du an theo dting yen can cha khach hang S6 nhan luc nay tuy thuOc vao quy mO cita timg du an

- Giai doan 4: Holm thanh du an

Sau met khoang thin gian that dinh theo nhti hop clang da ky ket gift Cong ty IAA khach hang, san pham dat hang dila du an da holm thanh

- Giai clop 5: Ke toan tien hanh len gia san phdm

+ San phdm dude hoan thien va cac pheng se ban giao lai cho pheng Ke

+ Phbng ke toan nen Unit hach toan cu the cac chi phi lien quan clang thin len gni cho san phdin

- Giai doan 6: Ban giao lai san phdm

+ COng doan dinh gni cho san phdm throe phong k@ toan hoan tat va ban giao lai cho phong kinh doanh

+ Pheng kinh doanh se lam net nhiem vu van chuyein va giao san phdm den tan nil cho khach hang

- Giai doan 7: Bit° hanh san pham

+ Khach hang nhan, kidm tra va dung this san pham Chu tenth tong yiec &roc hoan tat

+ Khach hang se &roc bao hanh cho san pham mua tai COng ty va

cOng viec nay se do Pheng bao hanh cda COng ty dam nhiem Thai gian bao hanh san phdm tuy thuOc vao titng loci san pham cu thd Qua trinh bao hanh nen c6 sai

Bao cao thuc tap Dai hoc Thang Long

sot do 161 cila khach hang thi khach hang se phai chiu trach nhiem va chiu moi chi phi sira chaa, bao chrang Con nOu khOng phai do 161 cud khach hang thi C6ng ty se

chiu trach nhiem ye chinh sari phdm minh cung cap

5 Danh sack mot so hap dong de that hien:

Ten g6i than Gia tri do nha than may tinh cho cac phirirng /ra thi Iran trong tinh Ha Giang

1.056.250.000deng 29/10/2004 29/11/2004 Van phfing uy ban nhan din

mem va xay lap mfing may tinh

3.298.192.817deng 06/12/2004 06/02/2005 Bao Tang along cho trang tam tin hoc va

6 Kit qua hoat &Mg SX- KD trong nhan mum Rein day:

Tit khi thanh lap de'n nay, COng ty da ky k& va thuc hien duct rat nhieu nhcmg du