EXECUTIVE SUMMARYThis research focuses on the management information system with the topic "Data Management System of ACL ART on Odoo." ACL ART is a companyoperating in the field of arti
Trang 1FACULTY OF INFORMATION TECHNOLOGY
MANAGEMENT INFORMATION
SYSTEMS PROJECT REPORT ON
Trang 2FACULTY OF INFORMATION TECHNOLOGY
MANAGEMENT INFORMATION
SYSTEMS PROJECT REPORT ON
Trang 3EXECUTIVE SUMMARY
This research focuses on the management information system with the topic
"Data Management System of ACL ART on Odoo." ACL ART is a companyoperating in the field of artistic product manufacturing and business Theresearch aims to investigate and analyze the data management system of ACLART using the Odoo enterprise resource planning (ERP) software
The main objective of this study is to develop an efficient and flexible datamanagement system for ACL ART, aiming to optimize the organization, storage,import/export, processing, and security of data within the company Additionally,the system aims to improve the performance and competitiveness of ACL ART
in the artistic industry through the implementation of information technology inmanagement processes
The scope of the research covers various aspects related to data managementwithin ACL ART, starting from evaluating the company's requirements,designing and implementing the system on Odoo, to evaluating its effectivenessand proposing enhancements However, the research will not delve into otheraspects of the Odoo ERP beyond data management
There are certain limitations in this study, including constraints on resourcesand time, as well as the scale of the ACL ART company and technical limitations
of the Odoo software Nonetheless, the objective remains to create an optimizeddata management system that aligns with the specific needs of ACL ART toensure efficiency and performance in its business processes
The assessment of the Odoo-based data management system for ACL ARTrevealed several positive outcomes The system demonstrated improved dataorganization, streamlined processes, and enhanced data security A comparativeanalysis with other solutions highlighted Odoo's superiority in terms of cost-effectiveness and user-friendliness Overall, the implementation of Odoocontributed significantly to ACL ART's data management efficiency
Trang 4TABLE OF CONTENTS
EXECUTIVE SUMMARY I TABLE OF CONTENTS II ACKNOWLEDGEMENTS V TABLE OF FIGURES VI LIST OF TABLE VII
INTRODUCTION 1
PART 1 COMPANY PROFILE 2
1.1 About company 2
1.1.1 About the company “ACL ART” 2
1.1.2 Logo 2
1.1.3 ACL's core values include the following elements 2
1.1.4 Vision 2
1.1.5 Mission 3
1.1.6 ACL ART's product portfolio includes 3
1.2 Milestone 3
1.2.1 Year 2022 3
1.2.2 Year 2023 3
1.3 Key products and services 4
1.3.1 Products 4
1.3.2 Services 7
1.4 Key people 7
1.4.1 CEO 7
1.4.2 Accounting Department 7
1.4.3 Sales Department 7
1.4.4 Marketing Department 8
1.4.5 Quality Control Department 8
1.4.6 Customer Servive Department 8
1.4.7 Human Resources Department 8
1.5 Organization chart 9
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Trang 51.5.1 Departments 9
1.5.2 Organization chart 9
PART 2 BUSINESS NEED ANALYSIS 10
2.1 Business problem 10
2.2 Business Need 11
2.3 The solution 12
PART 3 ODOO IMPLEMENTATION 13
3.1 Building Website B2C/B2B 13
3.1.1 Website Structure 13
3.1.2 Customer functions 17
3.1.3 Functionality for administrator 21
3.1.4 Reasons to choose B2C 21
3.2 Data import 22
3.2.1 Data at ACL 22
3.2.2 Input data into Odoo 23
3.2.3 Types of data to be imported 28
3.3 Installing modules 30
3.3.1 Why is CRM suitable for B2C businesses? 30
3.3.2 Select module 31
3.3.3 Sales 31
3.3.4 Marketing 37
3.3.5 CRM 42
3.3.6 Accounting 48
3.4 Validation and training 54
3.4.1 Validation plan 54
3.4.2 Training plan 57
3.5 Deployment 62
3.5.1 ACL OPERATIONAL PLAN 62
3.5.2 ACL OPERATIONAL PLAN 62
Trang 6CONCLUSION 64 REFERENCES 65 WORKAROUND LEVELS OF COMPLIANCES 66
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Trang 7Group 4 would like to express my heartfelt gratitude and appreciation to allthose who have contributed to the successful completion of this thesis on "Management Information Systems of ACL ART on Odoo."
First and foremost, Group 4 deeply indebted to my academic advisor –Nguyen Thi Thanh Thanh whose guidance, patience, and support have beeninvaluable throughout this research journey Their expertise and encouragementhave inspired Group 4 to delve deeper into the subject matter and strive forexcellence
Group 4 would also like to acknowledge the valuable inputs and feedbackreceived from my professors, friends, and classmates Their constructivecriticism and discussions enriched the content and methodology of this thesis
In conclusion, the completion of this thesis would not have been possiblewithout the collective efforts and encouragement of all those mentioned aboveand many others whose names cannot be listed here Group 4 truly humbled andthankful for the knowledge and experiences gained during this process.Thank you all for your contributions to this endeavor
Group 4
Trang 8TABLE OF FIGURES
Figure 1 Logo ACL 2
Figure 2 ACL ART's product portfolio includes 3
Figure 3 Painting color 4
Figure 4 Paper 5
Figure 5 Drawing pen 5
Figure 6 Colored painting 6
Figure 7 Stationery 6
Figure 8 Organization chart 9
Figure 9 Business problem 10
Figure 10 Manual menu management from Excel 11
Figure 11 The solution 12
Figure 12 Menu Website 13
Figure 13 Home Website 13
Figure 14 Product Portfolio 14
Figure 15 Product Website 14
Figure 16 Product Information 15
Figure 17 Contact Us Website 15
Figure 18 Blog News Website 16
Figure 19 About Us Website 16
Figure 20 Privacy Website 17
Figure 21 Shopping cart 17
Figure 22 Search Products 17
Figure 23 Product Bar 18
Figure 24 Customers review the product information 18
Figure 25 Order Information 19
Figure 26 Complete Order 19
Figure 27 Order Confirmation Email 20
Figure 28 Sales Analysis 21
Figure 29 Pipeline Analysis 21
Figure 30 Managing the product portfolio of ACL 23
Figure 31 Managing orders for ACL 23
Figure 32 Step 1: Prepare Data 24
Figure 33 The sample template provided by Odoo 24
Figure 34 Step 3: Input Data 26
Figure 35 The product data of ACL company 26
Figure 36 The transaction data 27
Figure 37 The information about orders 28
Figure 38 Sales Workflow 32
Figure 39 Reporting 32
Figure 40 Configuration 33
Figure 41 Orders 33
Figure 42 To Invoice 34
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Trang 9Figure 43 Products 34
Figure 44 Step 1 35
Figure 45 Step 2 35
Figure 46 Step 3 36
Figure 47 Step 4 37
Figure 48 Step 5 37
Figure 49 Line Processing 38
Figure 50 Email marketing 39
Figure 51 Social marketing 41
Figure 52 SMS marketing 42
Figure 53 Line Processing CRM 42
Figure 54 Functions of a CRM employee 43
Figure 55 Functions of a CRM administrator 44
Figure 56 STEP 1: Click on CRM 46
Figure 57 STEP 2: Click on the 3 dots 47
Figure 58 STEP 3: Select Edit 48
Figure 59 Accounting line processing 48
Figure 60 Function Report in Accounting 49
Figure 61 Function Configuration in Accounting 50
Figure 62 Function Dashboard in Accounting 50
Figure 63 Function Customers in Accounting 51
Figure 64 Function Vendors in Accounting 51
Figure 65 Function Accounting 52
Figure 66 Procedure step 1 in Accounting 52
Figure 67 Procedure step 2 in Accounting 53
Figure 68 Procedure step 3 in Accounting 53
Figure 69 Procedure step 4 in Accounting 53
Figure 70 Procedure step 5 in Accounting 54
LIST OF TABLE Table 1 Validation plan 54
Table 2 Training plan 57
Table 3 ACL OPERATIONAL PLAN 62
Trang 10In an increasingly complex and competitive business environment, effectivelyoptimizing and managing information processes has become a determining factorfor the success of every enterprise ACL Company, operating in the field ofsupplying stationery and related services, is no exception to this challenge Tomeet and exceed the growing market demands, the establishment of an efficientand convenient information management system is of utmost necessity.Recognizing the significance of this matter, the research topic has beenselected with the aim of addressing issues related to information managementsystems within ACL Company Through a specific examination and analysis ofthe difficulties and limitations that the company currently faces in managing data,orders, products, and day-to-day transaction activities, the objective is to identifysuitable solutions to enhance these processes
The important objectives that ACL aims for when implementing aninformation management system are to create efficiency, consistency, andreliability in information management, helping ACL companies enhanceproductivity, optimize workflow processes, and gain a competitive edge in achallenging market
Business process optimization: Improving the performance of businessprocesses by optimizing, automating, and reducing the time required foractivities This can help increase productivity and reduce costs
Providing accurate and timely management information: Enablingintelligent decision-making and predicting future developmentdirections This helps the business achieve flexibility and better respond
to market changes
Enhancing internal interaction and connecting a wealth of information:The Management Information System helps establish connectionsbetween different departments within the enterprise and providesopportunities for direct information interaction, improving teamworkand achieving common goals together
Optimizing data management: Assisting in managing, organizing, andstoring data systematically, making it easy for the business to accesscritical information and create an overview of business operations
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Trang 11PART 1 COMPANY PROFILE
1.1 About company
1.1.1 About the company “ACL ART”
Business Name: ACL
Field of activity: Art, stationery
Why choose art tools for business:
Doanh nghiệp lựa chọn kinh doanh dụng cụ mỹ thuật bởi đầy là một thịtrường đầy tiềm năng Hiện nay, thế hệ trẻ rất ưa sáng tạo và thường thểhiện cá tính của mình thông qua hội họa nhưng hiện nay không có quánhiều thương hiệu kinh doanh ngành hàng này
The staff includes: 6 departments and 50 employees
Link website: https://edu-acl.odoo.com/
1.1.2 Logo
Figure 1 Logo ACL
"ACL" stands for "anyone can learn" which means that regardless of age wecan learn and practice, no age is a measure of time too late or too early to start
As one of the leading units in the field of distributing high-quality painting tools.With over many years of industry experience, we are proud to be one of thetrusted partners of artists, illustrators, and creative designers around the world
We are committed to providing our customers with the best quality paintingproducts that meet all of their creative needs and requirements With theapplication of advanced technology and the use of high-quality materials, we arecommitted to bringing products that meet international standards, helping toenhance the performance and creativity of any art project
Trang 121.1.5 Mission
Our mission at ACL is to empower artists, students, and creators by providingtop-quality art supplies and an inspiring shopping experience We aim to fuelimagination, foster artistic growth, and be a reliable partner on their creativejourneys
1.1.6 ACL ART's product portfolio includes
Figure 2 ACL ART's product portfolio includes
July 2022: Market research completed, and primary target customeridentified Market research: Studied popular art supply products,market demand, and competitive rivals
Identifying target customers: Identified students, artists, andprofessionals as the primary customer groups that ACL will focus onserving
October 2022: Building and developing the ACL Art SuppliesCompany website Technology choice: Used the Odoo platform tobuild the website, ensuring flexibility and easy scalability in the future Adding products: Started integrating diverse art supplies into thewebsite to prepare for the official launch
Trang 13Sales evaluation: Reaching the milestone of 500 orders is a significantsuccess in the startup process
July 2023: Enhanced marketing and brand promotion strategies Social media: Utilized social media channels such as Facebook,Instagram to reach the target customer audience
Email marketing: Implemented email marketing campaigns to introduceproducts and offer promotions to customers
1.3 Key products and services
Poster color, gouache color
Acrylic, oil paint
Fairy chalk, oil chalk
Ink color
Iron pen ink, fountain pen
Figure 3 Painting color
1.3.1.2 Paper
Drawing paper, drawing book
Table cloth, canvas
Trang 14Figure 24 Customers review the product information
Step 3: The screen displays the delivery address and order information,where customers will confirm the order
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Trang 15 Step 4: After awaiting confirmation of the order and payment method
by the store, the order will be prepared for delivery to the customer
Figure 26 Complete Order
After a successful order placement, customers will receive an email regardingthe purchase invoice, which includes quantity, price, address, phone number, andthe confirmed payment process
Trang 1620
Trang 173.1.3 Functionality for administrator
The Reporting module within Sales provides functionalities for creating andmanaging reports related to sales activities and revenue such as: Sales OrdersReport,Revenue Report, Best Selling Products Report,Marketing CampaignReport
Figure 28 Sales Analysis
The Reporting module in CRM allows you to create and manage reportsrelated to CRM activities, customer status, and marketing processes such as:Customer Relationship Report, Marketing and Campaign Report
Figure 29 Pipeline Analysis
Trang 18 Easy Access to Customer Information: The business can gatherindividual customer information such as preferences, shopping habits,and contact details This facilitates better marketing and advertisingstrategies, increasing interaction and conversion possibilities.
Ability to Build Strong Brand: The business can establish a robustbrand presence and directly engage with consumers through onlinechannels like websites, social media, and email marketing
Quick Adaptation to Market Changes: The B2C model is generallyflexible and can swiftly adapt to market transformations and changes inconsumer preferences This helps the business maintaincompetitiveness within the industry
3.2 Data import
3.2.1 Data at ACL
Currently, ACL company is managing orders and product catalogs using Excelfiles; however, this approach presents several disadvantages and limitations
Managing Orders with Excel:
The company ACL is currently utilizing Excel files to managecustomer orders Relevant order information, such as customer details,products, quantities, prices, and order statuses, is recorded incorresponding columns However, managing orders through Excelfaces several primary issues:
Potential for Errors and Mistakes: Manual data entry in Excelincreases the likelihood of errors and mistakes in recordinginformation This can lead to confusion in terms of delivery orincorrect payments
Difficulty in Tracking Status: As orders progress throughvarious stages, manually tracking the status of each orderbecomes complex and prone to confusion
Lack of Flexibility: Excel lacks the ability to allow simultaneousupdates from multiple users and struggles with datasynchronization
Managing Product Catalogs with Excel:
The product catalog is also managed using Excel files Each product isdetailed with information such as name, product code, description, andprice However, utilizing Excel for product catalog managementpresents the following issues:
Challenges with Large Catalogs: As the product catalogexpands, browsing and searching for information becomesdifficult and time-consuming
Lack of Integration: Excel doesn't provide data integrationcapabilities, making it challenging to update product informationand synchronize between different departments within thecompany
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Trang 19 Potential for Data Fragmentation: Due to data being distributedacross various Excel files, information can be lost or lacksconsistency.
In this context, the method of managing orders and productcatalogs through Excel faces numerous difficulties and risks Toenhance management efficiency and ensure accuracy, ACLcompany should consider transitioning to a centralizedmanagement system like Odoo This would automate processes,improve consistency, and enhance tracking capabilities for orderstatuses and product catalogs
Below is an image depicting data management of ACL Company:
Figure 30 Managing the product portfolio of ACL.
Figure 31 Managing orders for ACL
So ACL company decided to use Odoo software to manage data in theenterprise And the first step to start managing data with Odoo is to transfer datafrom Excel to the Odoo system
3.2.2 Input data into Odoo
3.2.2.1 Step 1: Prepare Data
Open the interface of the object for which data needs to be input (in this case,Products - you can access products from the Sale application) Upon reaching theData Input interface, the software will prompt you to download a data inputtemplate (see image)
Trang 20This data input template is preconfigured with columns corresponding to fieldswithin the software Users only need to populate the information to input thisdata to match the fields within the software
Figure 32 Step 1: Prepare Data
Here is the sample template provided by Odoo for products:
Figure 33 The sample template provided by Odoo
3.2.2.2 Step 2: Adjusting a Data Template
To adjust the data, it's important to note the type of data you want to input toensure accuracy Currently, the Odoo software supports the following 3 types ofdata input:
Text (string) data input:
Text or string data is a sequence of characters such as letters, numbers,symbols arranged in a consecutive manner or separated by punctuationmarks or spaces For example, a product name is a type of text data,
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Trang 21like "Holic Canvas Table," consisting of uppercase letters, lowercaseletters, numbers, and spaces.
Number data input:
Number data or numerical data is a sequence of numerical charactersthat can be used for calculations in formulas For instance, the costvalue of the "Holic Canvas Table" product is set at 10,000 VND Usingthe standard cost calculation method, when 2 units of this product arebrought into inventory, the inventory valuation of the product would be10,000 * 2 = 20,000 VND
Note: Distinguishing between text and number data
Sometimes, a sequence of numbers can be formatted as text - thisdepends on the formatting set when opening the data file withspreadsheet software It's important to correctly choose the data typebefore loading the file; if the data isn't in the required format, thesoftware might report errors during input
Date data input
Date data or date format represents date and time Sometimes, certainfields will require complete information including day, month, hour,minute, and second Therefore, it's important to consult the formattingrequirements of the input field and utilize the time formatting feature ofspreadsheet software to format such data
In addition to the aforementioned general data formats, Odoo softwarealso employs a specific data type called a relational field to refer torecords when necessary
How to input relational fields:
An object in Odoo is always related to many other objects (for example,
a product is linked to a product category, attributes, suppliers, etc.) Torepresent these relationships during input, you first need to input therecords of the related objects from their respective list menus
The Odoo software allows you to use either the name of the relatedrecord or its External ID to reference the corresponding records.Especially in cases where records have identical names, using theExternal ID is the only feasible option to accurately call the requiredrecord
3.2.2.3 Step 3: Input Data
After uploading the data file, the "Import a File" page will display the addedcolumns from the file On this page, each column is associated with therespective field You can either directly type the related fields or create theExternal ID In Odoo, it's important to assign an External ID to each column.Clicking the "TEST" button will identify any errors related to the enteredExternal IDs, and these errors will be reported in the Comments section Based
on the errors listed in the Comments section, you can make the necessaryadjustments
Trang 22After importing data from Excel, here is the product data of ACL company:
Figure 35 The product data of ACL company
The transaction data after being transferred to Odoo:
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Trang 23The information about orders after being managed in Odoo:
Trang 243.2.3 Types of data to be imported
ACL Company manages two types of data: Master Data and Transaction Data
Master Data:
Master Data is a collection of fixed and relatively unchanging data thatneeds to exist within a system from the outset This data constitutesessential and fundamental information for carrying out businessactivities In Odoo, the main types of Master Data include:
Product Catalog: This includes information about the products,services, or goods that the company offers Details such as name,product code, price, specifications, and product images areconsidered fixed and undergo minimal changes
Customer List: This records information about the company'scustomers, encompassing details like names, addresses, contactinformation, and purchase history
Supplier List: This contains information about suppliers whoprovide raw materials, products, or services to the company
Employee Information: It captures details about employeesworking within the company, such as names, positions, contactinformation, and personnel management-related information
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Trang 25Master Data is crucial for the smooth operation of an organization'sprocesses, enabling effective management of resources, clients,suppliers, and employees Entering master data into the system isessential because the absence of accurate Master Data can lead toserious issues in business operations For example:
Product Catalog: Incorrect or missing product information canhinder the company's ability to engage in buying and sellingtransactions Customers won't have access to accurateinformation about the products
Customer List: Insufficient customer information can result inmissed business opportunities Without accurate contact details,the company can't communicate and interact effectively withcustomers
Supplier List: Lack of supplier information can complicatesupply chain management The company may not be able toaccess necessary raw materials or products
Employee Information: Employee data forms the foundation forpersonnel management and payroll processes Insufficient datacan lead to errors in payroll calculations and human resourcesmanagement
Inaccurate or missing master data can disrupt various aspects ofbusiness processes, resulting in inefficiency, customer dissatisfaction,missed opportunities, and financial discrepancies
Transaction Data:
Transaction Data is a collection of data related to regular transactions inbusiness operations These data are generated and change frequentlyover time In Odoo, Transaction Data mainly includes:
Sales Transaction Data: This encompasses information aboutsales transactions such as orders, invoices, and delivery notes.The data includes products, customers, quantities, prices, andtransaction status
Purchase Transaction Data: It holds information about purchasetransactions from suppliers, including details about products,suppliers, quantities, prices, and transaction status
Inventory Transaction Data: Records transactions related toinventory management, covering inventory receipts, inventoryshipments, and transfers
Financial Transaction Data: This includes information aboutfinancial transactions such as payments, receipts, expenses,revenues, profits, and account balances
Transaction Data is crucial for tracking business activities, analyzingperformance, and maintaining accurate financial records Propermanagement of transaction data ensures the transparency and reliability
of business operations
Trang 26Entering this data into Odoo facilitates efficient tracking andmanagement of business processes However, failing to inputtransaction data can lead to the following issues:
Loss of Business Insights: Without transaction data, thecompany lacks information about sales volumes, profits,expenses, etc This impedes the evaluation of businessperformance
Inability to Monitor Order Status: Lack of transaction data fororders can result in the loss of order status information Thecompany won't know which orders are being processed or havebeen completed
Lack of Inventory Visibility: Not inputting inventory transactiondata prevents the company from understanding inventory levels,inflows, outflows, and planning inventory managementeffectively
Financial Tracking Impediment: Financial transaction dataprovides insight into the company's financial situation Withoutthis data, the ability to track the financial status will be limited.Accurate and comprehensive transaction data is vital for informeddecision-making, strategic planning, and maintaining a clear overview
of the company's operations and financial health
In summary, the integration of both Master Data and Transaction Data withinthe Odoo system plays a crucial role in establishing a management and businessanalysis foundation Among these, Master Data forms the fundamental pillar thatneeds to be input into Odoo from the start, ensuring data consistency andaccuracy While not obligatory, inputting transaction data into Odoo yieldsnumerous advantages Accurately monitoring order statuses, managing inventorysituations, and evaluating business performance based on transaction datacontribute to creating a specific and valuable information repository to supportbusiness decisions This combination generates a robust and useful framework tofacilitate effective business management and strategic decision-making
3.3 Installing modules
3.3.1 Why is CRM suitable for B2C businesses?
In the early stages when a business enters the market, enhancing brandrecognition is crucial Therefore, the best choice for businesses at this point is toimplement CRM software to manage sales processes and customer care.For B2C businesses, customers are the primary source of income, andretaining and satisfying customers is incredibly important Thus, a CRM systemassists B2C businesses in effectively managing customer information and savingtime
Features such as storing customer information, purchase history, websitebrowsing behavior, preferences, and interaction levels enable B2C businesses to
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Trang 27create targeted marketing campaigns and enhance interactions with customers,thereby fostering customer loyalty.
Furthermore, a CRM system also helps B2C businesses manage orders andservices more efficiently The CRM system stores information about the productsand services offered by the B2C business, enabling sales representatives topromptly address customer needs
3.3.2 Select module
The selection of modules used on the Odoo system must also match the needs
of B2C businesses In the ACL business, we have installed 4 modules to servethe operation of the business, including:
The Sale module helps businesses track the status of orders, manage,and optimize the sales process
The Marketing module assists businesses in customer care throughemail marketing or SMS marketing based on the system's automationprinciples
The CRM module allows for data analysis and information about acustomer's consumption history with a company to enhance businessrelationships, especially focusing on maintaining loyal customers andultimately driving sales growth
The Accounting module aids accountants in monitoring the company'scash flow and managing standardized financial activities automatically.Therefore, installing 4 modules including: Sale, Marketing, CRM, Accountingfor B2C businesses is extremely reasonable and necessary The software willhelp businesses manage and optimize their business activities, from collecting,storing, and processing customer information, automating marketing, sales, andcustomer care activities, to analyzing customer-related data As a result, it helpsbusinesses build a strategy to approach potential customers and turn them intobuyers
3.3.3 Sales
The "Sales" module in Odoo is part of an ERP business management systemthat focuses on sales process management Main functions include ordermanagement, quotation creation, customer information storage, productmanagement, linkage with warehouse management, return order processing,providing statistics and integration with other modules This helps businessesmanage sales effectively and optimize business operations
Trang 283.3.3.1 Line Processing
Figure 38 Sales Workflow
3.3.3.2 The function of an administrator
Reporting
The "Reporting" function allows employees of ACL to create reports related tosales revenue and business operations Sale employees can generate reports onsales revenue, profitability, inventory, customer information, and sales channels,and customize reports as needed Reports help analyze business data, understandthe business landscape, and make informed decisions
The above-shown screenshot is the Line Chart of the sales report based on theOrder Date It is possible to organize the Bar Chart in Ascending and Descendingorders at ACLr convenience The report can be observed in the Line chart andPie Chart also as shown in the screenshots below
Figure 39 Reporting
Configuration
The "Configuration" function allows employees of ACL to customize settingsand configure information related to sales activities and data management ACLcan set up product information, pricing, inventory quantities, customer details,payment methods, workflow processes, email templates, and integration with
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Trang 29other modules This function helps meet specific business requirements andcustomize business processes.
In order to manage all sales-related operations inside a company, the necessity
of having an efficient group of employees is very high With the help of the OdooSales module, ACL can create multiple efficient teams of responsible employees
to monitor ACL sales programs and thereby improve sales Under theConfiguration menu of the Sales module, ACL can find the Sales Teams optionwhich will give access to the platform as shown below to create and managesales teams
ACL manage will be able to see the already configured sales teams on thisplatform along with the details of the name of the Sales Team, Alias, TeamLeader, and Company
Figure 40 Configuration
3.3.3.3 The functions of an employee
The Sales module in Odoo helps ACL manage the sales process, fromreceiving orders to delivery and payment It optimizes inventory management,tracks customer information, generates reports and invoices, manages orderstatus, integrates with other modules, and enhances overall business performance
Orders
The "Orders" function allows employees of ACL to create, view, and editorders from customers Sales personnel can manage inventory quantities, processsales orders, send order information to customers, manage delivery schedules,create invoices, and track the status of orders
Figure 41 Orders
To Invoice
Trang 30The "To Invoice" function enables employees of ACL to create invoices fromprocessed orders Sale employees can preview, edit, and generate invoices,manage invoice details, choose payment methods, send invoices to customers,and track the payment status of invoices.
Figure 42 To Invoice
Products
The "Products" function helps manage information about the products orservices of the business Employees of ACL can create, manage pricing, createproduct variations, manage inventory quantities, link images, create product lists,manage attributes and variations, as well as generate reports about productinformation