The final report of management of information systems final report

VIETNAM GENERAL CONFEDERATION OF LABORTON DUC THANG UNIVERSITY FACULTY OF INFORMATION TECHNOLOGY THE FINAL REPORT OF MANAGEMENT OF INFORMATION SYSTEMS FINAL REPORT Instructors: MR.PHẠM

VIETNAM GENERAL CONFEDERATION OF LABOR

TON DUC THANG UNIVERSITY

FACULTY OF INFORMATION TECHNOLOGY

THE FINAL REPORT OF

MANAGEMENT OF INFORMATION SYSTEMS

FINAL REPORT

Instructors: MR.PHẠM THÁI KỲ TRUNG Student: VÕ THANH DANH – 520H0211

MAI BẢO THẠCH – 520H0490 NGUYỄN THANH THƯ – 520H0497

Group: 3 Course: 24

HO CHI MINH CITY, 2022

VIETNAM GENERAL CONFEDERATION OF LABOR

TON DUC THANG UNIVERSITY

FACULTY OF INFORMATION TECHNOLOGY

THE FINAL REPORT OF

MANAGEMENT OF INFORMATION SYSTEMS

FINAL REPORT

Instructors: MR.PHẠM THÁI KỲ TRUNG Student: VÕ THANH DANH – 520H0211

MAI BẢO THẠCH – 520H0490 NGUYỄN THANH THƯ – 520H0497

Group: 3 Course: 24

HO CHI MINH CITY, 2022

THANKFUL WORD

After working for a whole semester with the enthusiastic help and support

of Mr Phạm Thái Kỳ Trung, I was able to complete the report in the mostcomplete and effective way His teaching has given our students a lot ofknowledge as well as full skills in the specialized subject Although couple ofmonths is quite short, but that time has also helped me to easily approach themajor step by step with a solid foundation, especially with the encouragement andhelp from seasoned lecturers

I sincerely thank

REPORT COMPLETED AT TON DUC THANG

UNIVERSITY

I hereby declare that this is my own report and is under the guidance of

Mr Phạm Thái Kỳ Trung The research contents and results in this topic arehonest and have not been published in any form before The data in the tables foranalysis, comments and evaluation are collected by the author himself fromdifferent sources, clearly stated in the reference section

In addition, the project also uses a number of comments, assessments aswell as data of other authors, other agencies and organizations, with citations andsource annotations

If I find any fraud I take full responsibility for the content of my report Ton Duc Thang University is not related to copyright and copyright

violations caused by me during the implementation process (if any)

Ho Chi Minh city, 23 May, 2022

Author (sign and write full name)

Võ Thanh Danh Mai Bảo Thạch Nguyễn Thanh Thư

TEACHER’S CONFIRMATION AND ASSESSMENT

SECTION

Confirmation section of the instructors

_ _ _ _ _ _ _

Ho Chi Minh city, day month year (sign and write full name)

The evaluation part of the lecturer marks the report

_ _ _ _ _ _ _

Ho Chi Minh city, day month year (sign and write full name)

The assignment is built for the purpose of making the solution for thecompany about information system, but also for consolidating knowledge afterstudying at school The content of the assignment revolves around the basicknowledge of the Management of Information System of this subject Regardingthe research method, the assignment is based on the learned knowledge, lectureslides, and textbooks given by the lecturer during the learning process The resultobtained after this assignment is the knowledge that can be consolidated in themost general way as well as in place of the assignment

TABLE OF CONTENTS

THANKFUL WORD 3

REPORT COMPLETED AT TON DUC THANG UNIVERSITY 4

TEACHER’S CONFIRMATION AND ASSESSMENT SECTION 5

SUMMARY 6

TABLE OF CONTENTS 7

1 PROJECT CLIENT AND TEAM MEMBERS: 8

2 ORGANIZATION BACKGROUND: 8

3 PROBLEM AND PROJECT SCOPE: 9

4 METHODOLOGY 10

5 RESULTS 12

6 CHANGE MANAGEMENT 14

7 RECOMMENDATIONS FOR FUTURE 15

REFERENCES 16

APPENDIX 17

1 PROJECT CLIENT AND TEAM MEMBERS:

The project's client is Baby Hut Company Members involved in thisproject:

This start-up project was brainstormed at first by three youngentrepreneurs Peter Hamill, James George and Angel White What distinguishesBaby Hut from the others is that, while the others may have more advancedequipment, Baby Hut can provide more: pickup and delivery, a wider range ofequipment, and the ability for customers to purchase them Recently, the chainhas been looking for ways to better serve its customers by utilizing online andmobile technologies

The website will be able to do a lot If a customer wants to rent or buybaby equipment, this website will provide whatever is available at the store Theproduct can be ordered online through the delivery and pickup service, and therewill be a discount on special occasions The store will also provide loans All

purchases will accrue points in your account, which can be used to obtainadditional benefits Additionally, all purchase data will be saved and, if necessary,modified by authorized employees The data stored on the website will be safeand secure User data will be thoroughly encrypted, and each store will beresponsible for and have access to only its data.

According to the requirements, the staffs just have some basic office skillsuch as Office working tools and the owners of the organisation only has a basicknowledge of the IT field so the website interface must be simplified and easy tomaintain later in the future However, if there are some businesses changing in thefuture such as newcomers arriving to work, the solution for this issue should betraining new employees about how they have to be adapted to this organisation assoon as possible

In the general, a website is built by our team for Baby Hut so that thecompany will provide their clients with new opportunities for various choices, forinstance, renting or purchasing will be available online as well help the businessrun efficiently

Each has its advantages, but the latter should be a better choice since it willnot discourage new employees

3 PROBLEM AND PROJECT SCOPE:

Problem:

To manage the rental and sale of baby gear, each store now has its ownsoftware, but they are not interconnected Only the programs included in the MSOffice software suite are available as of right now For management purposes,each store creates a unique report that is forwarded to the corporate headquarters,where James aggregates the information for the firm as a whole The consumer

relies solely on the store manager's and staff's knowledge of the available infantequipment to provide guidance on where to get it and how to go about getting itbecause each store has a list of titles available through the company but not what

is kept in other stores

The following are the scope of this project:

 Designing a website that can be used for both sales and servicemanagement

 Design a synchronous information system that can help the company'sstores easily process and manage data

 Installing a server at the company's headquarters to host and store all data

 Design a user-friendly website, the website displays the products as well asthe price accurately and reasonably

 A website for client

 An information system for helping manages the company

a) A website for client

b) An information system for helping manages the company

4 METHODOLOGY

To solve the client's problem, we employ Agile methodology This methodapproaches development in an iterative manner, allowing you to solicit clientfeedback after each cycle and implement accordingly

Agile life cycles include several iterations or increment steps towardproject completion Iterative approaches promote velocity and adaptabilitybecause you can adjust your product to meet the needs of your customer ratherthan following a rigid plan Agile has a set of core values

 Concentrate on people and interactions rather than processes or tools

 Comprehensive documentation is less important than working software

 Contract negotiation is less important than customer collaboration

 Rather than following a plan, respond to change

We have divided our work into 2 sprints:

First sprint (from November 22 – December 8 nd th ):

In this first sprint, we will collect and gather the requirements from theclients for analysing and choosing interface and technology for implementation

Besides, creating the mockup and prototype for the clients to get the review andfeedback from them.

Analysing and gather requirements (From November 22 to November 27 nd th ):

We are using Wordpress to create the website product:

o Free to use and install, easy to modify and match the requirements

o Having diversity of Themes andd plugins that suit the requirements

of the shopping website

o Easy to manage information and easy to connect with variousdomain creators, simple backup through Jetpack or other plugins,domain site management

Presenting the prototype (From November 28 to November 29 th th ):

 Depicting the prototype for feedback and review to stakeholders andclients

 Identifying the system requirements specification

Designing (From November 30 to December 4 th th ):

Designing seven main pages for the website include: Homepage, Shop,About us, Feedback, Contact us and Meet the founders

Choosing Astra Theme for designing UX UI, designing logo, main contentfor each pages and footer for the website

Homepage: showing some vision and scope of the website among the mainfeatures and information of the company

Shop: showing the products and checkout pages

About us: showing a blog about the company background and scope

Feedback: showing feedback of customers.

Contact us: showing a form for any problems or misunderstadinginformation about the products or company

Founders: showing the information of each founder of Baby Hut

Building and testing the website (From December 1 to December 19 st th ): Plugins:

This is the list of some vital plugins and their function that we have install and

test on our website in this time: (we installed

23 plugins but not all

of them are

important)

This is the list of some plugins and their function that we have install andactivate on our website in this time: (we installed 30 plugins but not all of themare important)

WooCommerce: a basic plugin that every e-

commerce website

must have

WooCommerce is an open-source e-

commerce plugin for WordPress.

WooCommerce: a basic plugin that every e-

commerce website

must have

WooCommerce is an open-source e-

commerce plugin for WordPress.

 WooCommerce: a basic plugin that every e-commerce website must have.

WooCommerce is an open-source e-commerce plugin for WordPress

 Elementor: is the leading website building platform for WordPress,

enabling web creators to build professional, pixel-perfect websites with anintuitive visual builder Quickly create amazing websites for your clients

or your business with complete control over every piece, without writing asingle line of code

 YITH WooCommerce Ajax Search: YITH WooCommerce Ajax Search

allows users to search for products in your shop/website, and it shows thesearch results in real time

 All-in-One WP Migration: Migration tool for all your blog data Import

or Export your blog content with a single click

 Jetpack: Security, performance, and marketing tools made by WordPress

experts Jetpack keeps your site protected so you can focus on moreimportant things

Testing result and client’s feedback (From December 20 to December 29 th th ):

Baby Hut has tested the website and given us some feedbacks about the interface,function and plugins

Wordpress theme: nicely designing and suitable for purpose of the company, easynavigation

Website functionality:

Elements:

Header: very elegant but difficult in seeing text because of the color

Navigation: clear and suitably arranged.

Footer: Good design, informative

Homepage:

Good animatons and information with beatiful transitions

Shop:

Good with searching, filter and category links

Renting option available

Having taxes, coupons and shipping systems

Account: No account system

Plugins: many plugins have been implemented but some of them are not using

Second sprint (From December 29 to above): th

After receiving feedback from our client, we decided to fix some problemsthat were discovered in this sprint, such as adding an account system or reducingthe number of plugins Before delivering to clients, the final product will bethoroughly tested

5 RESULTS

The website can work perfectly for selling purposes and managing sales.The website provides a range of company products and rental services, … Thiscontains 10 pages with different functions which help customers can use it easilyand comfortably All these functions will be described more in the “User Guide”documentation

Figure 1 Homepage

Figure 3 Gallery page

Figure 5 Feedback page

The admin site, website has some functions to help managers can keeptrack of the activities of the company You can enter the link https://live-g3babyhut.pantheonsite.io/wp-admin/ to access the site admin For example,website provide the managing products function or the generating sale datafunction All these functions will be described more in the “User Guide”documentation

Figure 7 Founder page

How the results solve the problem:

The website can boost the volume of orders because orders can beprocessed more quickly with just a few easy operations, which helps businessowners grow their enterprises With the website, the business owner may nowmanage company activities directly from the internet, relying less on accountants'work, which frequently results in more mistakes than an automated website Thewebsite does not currently include specific information about each store, but infuture updates, such features will be introduced so that customers may decidewhich store to order from and save time by placing their order for a product that

is in stock at the closest store Customers can read the website's feedback pageand review each product to learn more about the products or to get some helpfultips Additionally, throughout this pandemic, customers can easily order andreceive products via shipping

Figure 9 Checkout page

 In order to fix bugs or system faults as quickly as possible, check systems

or perform maintenance on a regular basis

 If clients notice any errors, please let the staff know so we can prevent anymajor issues from occurring

 Use computer security software and refrain from sharing web sources orweb material with any form of the third parties

 Before utilizing the internet, ask a team member if users have anyquestions regarding the website

7 RECOMMENDATIONS FOR FUTURE

In conclusion, our website is quite good, but there are still some issues Wehighly recommend some features that can help BabyHut grow better in the future

 The company don’t provide many choices for customers BabyHut shouldincrease more products for customers

 Adding the chatbot for customer consulting

 Adding customer account service for better shopping