FINAL REPORT MANAGEMENT OF INFORMATION SYSTEMS ECOMMERCE MANAGERMENT WEBSITE FOR BABY HUT

VIETNAM GENERAL CONFEDERATION OF LABOR TON DUC THANG UNIVERSITY FACULTY OF INFORMATION TECHNOLOGY FINAL REPORT MANAGEMENT OF INFORMATION SYSTEMS ECOMMERCE & MANAGERMENT WEBSITE FOR BABY HUT Instructor: PHAM THAI KY TRUNG Authors: HO NHAT DUY– 519H0285 PHAM HUU KHOI– 518H0522 Group: 11 HO CHI MINH CITY, 2022 0 VIETNAM GENERAL CONFEDERATION OF LABOR TON DUC THANG UNIVERSITY FACULTY OF INFORMATION TECHNOLOGY FINAL REPORT MANAGEMENT OF INFORMATION SYSTEMS ECOMMERCE & MANAGERMENT WEBSITE FOR BABY HUT Instructor: PHAM THAI KY TRUNG Authors: HO NHAT DUY– 519H0285 PHAM HUU KHOI– 518H0522 Group: 11 HO CHI MINH CITY, 2022 0 Catalog FINAL REPORT MANAGEMENT OF INFORMATION SYSTEMS ECOMMERCE & MANAGERMENT WEBSITE FOR BABY HUT Instructor: PHAM THAI KY TRUNG Authors: HO NHAT DUY– 519H0285 FINAL REPORT MANAGEMENT OF INFORMATION SYSTEMS ECOMMERCE & MANAGERMENT WEBSITE FOR BABY HUT Instructor: PHAM THAI KY TRUNG Authors: HO NHAT DUY– 519H0285 PROJECT CLIENT AND TEAM MEMBERS 2 PROJECT DESCRIPTION a About Organization b Problem of Organization c The requirements i Functional: ii Non-functional: d The constraints, assumptions and dependencies PROJECT SCOPE METHODOLOGY a Mockup design i Customer maintenance page for registering new customer ii Process a loan for baby equipment iii BabyHut homepage b Website implementation RESULTS CHANGE MANAGEMENT RECOMMENDATION FOR FUTURE 10 REFERENCES 11 0 PROJECT CLIENT AND TEAM MEMBERS In this proposal our client is Baby Hut and our team members: 0 PROJECT DESCRIPTION a About Organization - Baby Hut is a growing baby equipment sales and rental chain Opened by three people: o Peter Hamill o James George o Angel White - - The company now has five stores in Melbourne, and can see opportunities to expand the chain into other cities and states Each store has a manager with suitable casual staff As well as finding their niche, success has come about through careful selection of locations and of committed and knowledgeable managers to run each store So far the three owners have been able to manage and support store managers effectively by regular personal contacts b Problem of Organization - - - The company's current problem lies in the fact that the company still manages personnel and products by manual methods and lacks linkage between rows Each store managing the hire and sale of baby equipment with MS Office suite and these are not directly linked For management purposes each store prepares its own individual reports, summary reports are sent to head office where James then consolidates them for the company as a whole Each store has a list of titles available through the company but not what is held in other stores and the customer relies entirely on the expertise of the store manager and staff to provide advice about baby equipment that are available and obtaining them c The requirements After meeting between ISCO and Bussiness Owners, both go to conclutions about the Functional and Non-functional i Functional: o Purchase through website o Loan processing o Notification for customers o Display of authentic images of products o The website is uncomplicated at the back end 0 o Use Google Analytics to track visitor traffic including where customers come from and how long they stay on the website ii Non-functional: o Simplistic design o o o o Friendly user interfaces Fast reload in total seconds under 5000 user at one moment Easy maintain Easy navigation o High security to prevent attackes from hacker o The results in search engines show the name of their company at the top of the list d The constraints, assumptions and dependencies i Constraints o Time: The project have parts and deadlines specifics for each part For the proposal it’s take 26 days o Resoureces: We are going to devolop website by Wordpress OpenSource so it’s free, so the only resources we need is working hard and learn new knowledge ii Assumptions o The deadline will be met two days before, in order to make time revision and corrections errors (if found) on the website o The website will works normaly if the network of classroom work normal iii Dependencies o The main dependency will be finish-to-start The basic website function must be finished before the interface enhancement can be started This would also be applied for most of the process 0 PROJECT SCOPE The goal of the project is to set up a sales website with all the necessary functions to serve the purposes of the baby hut company, made with wordpress The website will have sales functions, create loans for customers, and collect sales data for reporting and other purposes Scope Descriptions In scope: - Have basic functions of normal website Report process every weeks for customers Customers Maintenance Maintenance Clearly process schedule - Support orders request from deparments Loans reports Scope - Website provide provide functionalities (e.g customer maintenance and overdue loans) and generate reports (e.g member transaction history and overdue list) that your client requests for its business operations Need - A website made with Wordpress, an opensource content management system Deliverables - Interface friendly and easy to be maintained and upgraded Tracking customers traffic by Google Analysics, show where and when customer come and leave Users should be able to access the website from multiple devices such as computers, mobiles and tablets The owners have highlighted that mobile compatibility (iPhone and Android) is a must Out of scope - - - Exclusions - Do not change the time as well as the project - - implementation plan Use the budget in accordance with the previously agreed limit, limit making decisions that increase the budget Avoid changing the number of team members METHODOLOGY With a thorough, completed work of analyzing requirements early in the project, thus enabling our team to define the entire project scope, create a complete schedule, and design the overall solution for the management website by applying the Waterfall model 0 a Mockup design i Customer maintenance page for registering new customer ii Process a loan for baby equipment iii BabyHut homepage 0 b Website implementation 0 0 10 0 11 R ESULTS The system solved the lack of connectivity in management and the unavailability of access to commodity information of each store With the new system deployed, each store's now linked Thus, members can check the availability of the equipment in the store Member Transaction History, Overdue list, and Out of Stock reports are generated through database management 0 12 CHANGE MANAGEMENT The new management website is not much different from MS Office in usability and accessibility  Instead of working with rows and columns, the new system uses a form for inputting information and saving it in a database for later management  The store's manager can request the store report for monitoring and availability checking  Head Office Reports are generated by retrieving data in the database system instead of manually consolidating each store report Customer were registered by giving their name, address, home telephone number, work telephone number, mobile number, email address and drivers licence number A photograph of the customer will be taken at the store and recorded as a visual check on the customer should he not have his card for any reason The details will be entered into the system when baby equipment are to be purchased which will then generate a purchase order each of which is identified by a unique number generated by the system The purchase order will then be sent to the supplier The supplier will then despatch the ordered titles together with an invoice New stock is sent to head office, recorded and sent to the stores as required When new baby equipment are received which have been ordered for rental, these will be classified and placed on appropriate shelves 0 13 Out of stock report will list of all the baby equipment that were out of stock when requested by a member The report provides the baby equipment identification number and the frequency of the baby equipment being out of stock over a specified period Member transaction history will list members, their baby equipment rentals over the requested period of time (in quarterly or annually) The baby equipment borrowed, date of borrowing, scheduled return date should be provided This report will help in analysing the current market and develop customer mailing lists One such mailing list for example would be for members who have not borrowed a piece of baby equipment for a specified period to make a special offer to them as an incentive to rent another baby equipment The report would provide member identification number, member name, member address, total amount spent by the member on rentals over the specified period, baby equipment identification number, baby equipment title, baby equipment rental price, rental transaction number, and date A customer may purchase a piece of baby equipment which was previously a rental in which case the baby equipment identification number is recorded together with the purchase price and date of purchase A new piece of baby equipment will not have baby equipment identification number in which case the bar code for the baby equipment is scanned and recorded If a member decides to purchase a piece of baby equipment the sale will be recorded for warranty purposes and possibly marketing purposes against the member’s identification number Sometimes customers who are not members may buy a piece of baby equipment but in that case no customer information is recorded and the customer must retain their receipt in case there are any problems with the baby equipment Sales of new baby equipment should be monitored so that appropriate stock levels can be maintained both at each store and at the central site which acts as a sort of warehouse by keeping a reserve supply Baby equipment can be sent as required from the central site to the store requiring the baby equipment or even from other stores if necessary RECOMMENDATION FOR FUTURE When running a retail shop, you are faced with a multitude of choices in your typical day-to-day Reducing the amount of time spent on inventory control, while increasing the costeffectiveness of precise stock management is an easy one for any of us to make If you’re consistently ordering too much product, your cash flow is tied up in your inventory instead of being available for daily expenses If you’re ordering too little, you risk upsetting your customers with empty shelves and unavailable items To understand your inventory needs, you will need to start by conducting a thorough analysis of your current inventory processes and how they are impacting your bottom line Automation is a game-changer in retail inventory management An agile inventory solution provides real-time tracking of the inventory on your shelves and the backroom while providing robust reporting to tell you what’s flying off the shelves versus a product that’s collecting dust The ability to create automated low stock alerts, which can be tied into low stock automated ordering rules, is a drastic time saver You will no longer be saddled with excess inventory as a result of a human ordering error Plus, you’ll always have the items your customers love when they walk in your doors 0 14 This reduction in workload for both yourself and your staff will allow the focus to be shifted from operational tasks to marketing and customer service duties Your time is important On any given day, you’re probably spread thin across dozens of different tasks and responsibilities, some of which are more deserving of your attention than others A streamlined inventory management system takes a lot of the busy work off your plate and allows you to focus on what really matters: growth and development Whether your time is spent crafting the perfect marketing campaign or giving your storefront a seasonal design update, you’re not spending countless hours going through your stock and placing orders REFERENCES https://www.talech.com/blog/2018/12/21/resources-2-recommendations-for-betterinventory-management-in-small-retail/ 2.https://whatfix.com/blog/change-management-examples/ 0 ... GENERAL CONFEDERATION OF LABOR TON DUC THANG UNIVERSITY FACULTY OF INFORMATION TECHNOLOGY FINAL REPORT MANAGEMENT OF INFORMATION SYSTEMS ECOMMERCE & MANAGERMENT WEBSITE FOR BABY HUT Instructor: PHAM... Group: 11 HO CHI MINH CITY, 2022 0 Catalog FINAL REPORT MANAGEMENT OF INFORMATION SYSTEMS ECOMMERCE & MANAGERMENT WEBSITE FOR BABY HUT Instructor: PHAM THAI KY TRUNG ... Authors: HO NHAT DUY– 519H0285 FINAL REPORT MANAGEMENT OF INFORMATION SYSTEMS ECOMMERCE & MANAGERMENT WEBSITE FOR BABY HUT Instructor: PHAM THAI KY TRUNG