Luận văn thạc sĩ Quản lý xây dựng: Các yếu tố ảnh hưởng đến thành công của các công ty outsourcing Việt Nam cho các đối tác nước ngoài

Tәng cӝQJFy 33 yӃu tӕ ÿѭӧF[iFÿӏnh tӯ FiFQJKLrQFӭXWUѭӟc ÿk\NӃt hӧp vӟi phӓng vҩn FiF FKX\rQJLDFynhiӅu QăPNLQK nghiӋPWURQJOƭQKYӵc outsourcing [k\Gӵng tҥi ViӋt Nam.. This study presents the

ĈҤI HӐC QUӔC GIA TP.HCM

75ѬӠNG ĈҤI HӐC %È&+ KHOA

-

/Ç75ҪN NGUYӊT MINH

&È&<ӂU TӔ Ҧ1++ѬӢNG ĈӂN 7+¬1+ &Ð1* CӪ$&È&&Ð1* TY OUTSOURCING VIӊT NAM

&KX\rQQJjQKQuҧQ/ê;k\'ӵng 0mVӕ: 8580302

LUҰ19Ă17+Ҥ&6Ƭ

TP HӖ &+Ë0,1+WKiQJQăP

75ѬӠ1*ĈҤI HӐ&%È&+.+2$± ĈҤI HӐC QUӔC GIA TP.HӖ &+Ë0,1+

LuұQYăQWKҥFVƭÿѭӧc bҧo vӋ tҥL7UѭӡQJĈҥi hӑF%iFK.KRDĈ+4*7S+&0

ĈҤI HӐC QUӔC GIA TP.HCM

75ѬӠ1*ĈҤI HӐ&%È&+.+2$ CӜ1*+Ñ$;­+ӜI CHӪ 1*+Ƭ$9,ӊT NAM Ĉӝc lұp - Tӵ do - HҥQKSK~F

&È&<ӂU TӔ Ҧ1++ѬӢ1*Ĉӂ17+¬1+&Ð1* CӪ$&È&&Ð1*7<

OUTSOURCING VIӊ71$0&+2&È&ĈӔI 7È&1ѬӞ&1*2¬,

II NHIӊM VӨ 9¬1ӜI DUNG :

-;iFÿӏQKFiF yӃu tӕ ҧnh KѭӣQJYjSKkQQKyPFiF\Ӄu tӕ Qj\NKLWiFÿӝQJÿӃn sӵ

V &È1%Ӝ +ѬӞNG DҮN 76ĈҺNG THӎ TRANG - TS.NGUYӈ1$1+7+Ѭ

7S+&0QJj\« WKiQJ« QăP

BӜ 0Ð1Ĉ¬27ҤO

75ѬӢNG KHOA KӺ THUҰ7;Æ<'ӴNG

LӠI CҦ0Ѫ1

7URQJTXiWUuQKWKӵc hiӋn luұn YăQW{Lÿѭӧc sӵ hӛ trӧ ÿӝng YLrQUҩt nhiӅu tӯ JLDÿuQK

thҫ\F{Yj bҥQEq

7{L[LQFKkQWKjQKJӱLÿӃn &{ TS.Nguy͍Q$QK7K˱Yj&{ 76Ĉ̿ng Th͓ Trang lӡi

cҧPѫQVkXVҳFYuÿmWұn WuQKKѭӟng dүQYjFKӍ bҧRÿӇ W{LFy thӇ KRjQWKjQKÿѭӧc luұn

YăQFӫDPuQK

7{L[LQFKkQWKjQKFҧPѫQ4Xê7Kҫ\&{ӣ bӝ P{Q7KLF{QJ Yj4XҧQOê [k\Gӵng

YuÿmWUX\ӅQÿҥt kiӃn thӭFYjNinh nghiӋm FKRW{LWURQJVXӕt thӡi gian hӑc tұp vӯa qua

CҧPѫQJLDÿuQKYjQKӳng anh chӏ bҥQEqÿӗng nghiӋSWURQJQJjQK[k\GӵQJÿm

nhiӋWWuQKKӛ trӧ YjWҥRÿLӅu kiӋQÿӇ W{LFyWKӇ KRjQWKjQKOXұQYăQ

;LQWUkQWUӑng cҧPѫQ

7KjQKSK͙ H͛ &Kt0LQKQJj\WKiQJQăP

/r7U̯n Nguy͏t Minh

7Ï07ҲT LUҰ19Ă1

2XWVRXUFLQJÿDQJOj [XKѭӟng mӟi hiӋn QD\ÿѭӧFiS dөng cho nhiӅu QJjQK WURQJÿyFyQJjQK[k\Gӵng Vӟi lӧi thӃ vӅ QKkQOӵFYjFKLSKt ViӋt Nam hiӋQÿDQJ OjWKӏ WUѭӡng JLDF{QJ tiӅPQăQJWUrQ thӃ giӟi 1JKLrQFӭu Qj\WUuQKEj\YLӋF[iFÿӏQKFiF\Ӄu tӕ ҧnh KѭӣQJÿӃn sӵ WKjQK F{QJFӫDF{QJW\outsourcing ViӋt Nam so vӟLFiF ÿӕLWiFQѭӟc QJRjLYjSKkQWtFKWiFÿӝng cӫDFK~QJÿӃn sӵ WKjQKF{QJFӫDF{QJW\ Tәng cӝQJFy 33 yӃu tӕ ÿѭӧF[iFÿӏnh tӯ FiFQJKLrQFӭXWUѭӟc ÿk\NӃt hӧp vӟi phӓng vҩn FiF FKX\rQJLDFynhiӅu QăPNLQK nghiӋPWURQJOƭQKYӵc outsourcing [k\Gӵng tҥi ViӋt Nam Bҧng khҧo ViWÿm ÿѭӧc gӱi tӟi 250 QJѭӡi WURQJOƭQKYӵc outsourcing YjQKұn ÿѭӧc 210 phҧn hӗi hӧp

lӋ ÿӇ SKkQWtFK 3KkQ WtFKQKkQWӕ NKiPSKiFKRWKҩ\FiFQKkQ tӕ Qj\FyWKӇ ÿѭӧc chia WKjQKQăPQKyPNLӇPVRiWFKҩWOѭӧQJYjWLӃQÿӝ F{QJYLӋc, WtQK әQÿӏQKYjOLQKKRҥt cӫDF{QJW\FKӃ ÿӝ ÿjRWҥRYj[m hӝi cӫDF{QJW\Vӵ hiӇu ê giӳa nhӳng QJѭӡi tham gia YjR dӵ iQsӵ ÿӗng nhҩt vӅ WLrX chuҭn thiӃt kӃ 0{ KuQKFҩXWU~FWX\ӃQWtQK6(0 FKRthҩy yӃu tӕ kiӇPVRiWFKҩWOѭӧQJYjtiӃQÿӝ F{QJYLӋc, FNJQJ QKѭ\Ӄu tӕ hiӇXêFiFErQtham gia dӵ iQ FyWiFÿӝQJÿiQJNӇ ÿӃQWKjQKF{QJFӫDF{QJW\RXWVRXUFLQJ1hӳng kӃt quҧ Qj\ÿmÿyQJJySPӝt sӕ kiӃn thӭc vӅ FiF\Ӄu tӕ ҧnh Kѭӣng ÿӃn sӵ WKjQK F{QJFӫa FiFF{QJW\RXWVRXUFLQJtӯ ÿyJL~SF{QJW\Fynhӳng chiӃn OѭӧFSKiWWULӇQSKKӧSKѫQ

Tӯ NKyDRXWVRXUFLQJ\Ӄu tӕ ҧQKKѭӣQJWKjQKF{QJFӫDF{QJW\RXWVRXUFLQJP{KuQK

cҩXWU~FWX\ӃQWtQK6(0 

ABSTRACT

Outsourcing is a new development trend, it has been applied to many different industries and the construction industry is no exception to that trend Due to the advantages of human resources and costs, Vietnam is a potential outsourcing market of the world This study presents the identification of factors affecting the success of Vietnamese outsourcing companies for foreign partners and analyzes their impact on the success of outsourcing companies A total of 33 factors were identified, reviewed from previous literature studies and in-depth interviews with experienced construction outsourcing experts in Vietnam A survey questionnaire consists of two parts: factors affecting the success of outsourcing companies used a five-point Likert scale and the success of outsourcing companies, which sent to about 250 individuals operating in the construction This yielded 210 valid responses for data analysis Exploratory factor analysis showed that these factors could be categorized into five groupings: control the quality and progress, the stability and flexibility of the company, training and welfare regime of the company, understanding between project participants, unification of design standards The linear structural model (SEM) shows that the quality control factor and work schedule and understanding factor between the project participants have a significant and positive impact on the success of the outsourcing companies These findings have contributed a part of knowledge about the factors affecting the success of outsourcing companies, helping outsourcing companies to achieve more effective projects from which

to have a more appropriate development direction

Keywords: outsourcing, influencing factors, the success of outsourcing companies,

structural equation model (SEM)

LӠ,&$0Ĉ2$1

7{LFDPÿRDQOXұQYăQWKҥFVƭQj\KRjQWRjQGREҧQWKkQW{LQJKLrQFӭXYjWKӵc hiӋn

Gѭӟi sӵ Kѭӟng dүn cӫa 76Ĉ̿ng Th͓ Trang YjTS.Nguy͍Q$QK7K˱7{L[LQFDPÿRDQ

rҵQJFiFWK{QJWLQWURQJOXұQYăQÿӅXÿѭӧFWUtFKGүn vӟi nguӗn gӕFU}UjQJFiFVӕ liӋu WtQKWRiQYjNӃt quҧ QJKLrQFӭXOjKRjQWRjQWUXQJWKӵFNK{QJVDRFKpS1ӃXFyVDLVyWW{LVӁ KRjQWRjQFKӏXWUiFKQKLӋm

7KjQKSK͙ H͛ &Kt0LQKQJj\WKiQJQăP

/r7U̯n Nguy͏t Minh

MӨC LӨC

&+˰ˮ1**,͢I THI͎U CHUNG 1

1.1 Ĉ̾T V̬1Ĉ͈ 1

1.2 ;È&Ĉ͒NH V̬1Ĉ͈ 1*+,Ç1&ͰU 2

1.2.1 /êGRFK͕Qÿ͉ Wji 2

1.2.2 MͭFWLrXQJKLrQFͱu 4

1.2.3 Ĉ͙LW˱ͫQJYjSK̩PYLQJKLrQFͱu 4

&+˰ˮ1*7͜NG QUAN 5

2.1 &iFÿ͓QKQJKƭD 5

2.1.1 +uQKWKӭFWKXrQJRjL2XWVRXUFLQJ 5

2.1.2 7KjQKF{QJFӫDF{QJW\RXWVRXUFLQJ 5

2.2 Outsourcing 6

2.2.1 9DLWUzFӫa Outsourcing 6

2.2.2 3KkQORҥi outsourcing 6

2.3 ˰XQK˱ͫFÿL͋m cͯa outsourcing 7

2.4 S͹ WKjQKF{QJFͯDFiFF{QJW\RXWVRXUFLQJ 9

2.5 Outsourcing t̩i Vi͏t Nam 10

2.6 M͡t s͙ QJKLrQFͱXOLrQTXDQ 11

&+˰ˮ1*3+˰ˮ1*3+È31*+,Ç1&ͰU 22

3.1 48<75Î1+1*+,Ç1&ͰU 22

3.2 THU TH̴P DͶ LI͎U 23

3.2.1. ThiӃt kӃ bҧQJFkXKӓi 23

&iF\Ӄu tӕ ҧQKKѭӣQJÿѭӧc tәng hӧp tӯ FiFQJKLrQFӭXWUѭӟc 23

3.2.1.2 KӃt quҧ phӓng vҩQFKX\rQJLD 25

3.2.1.3 Tәng hӧSFiF\Ӄu tӕ ҧQKKѭӣng 27

3.2.2. 7KDQJÿRVӵ WKjQKF{QJFӫDF{QJW\RXWVRXUFLQJ 30

3.2.3. .tFKWKѭӟc lҩy mүXYjSKѭѫQJSKiSOҩy mүu 30

3.3 &ÐNG Cͬ 1*+,Ç1&ͰU 31

3.3.1 &{QJFͭ QJKLrQFͱu 31

3.3.2 Th͙QJNrP{W̫ 31

3.3.3 Ki͋PWUDÿ͡ tin c̵y cͯDWKDQJÿRE̹ng h͏ s͙ &URQEDFK¶V$OSKD 31

3.3.4 3KkQWtFKSK˱˯QJVDLP͡t y͇u t͙ One ± Way ANOVA 32

3.3.5 3KkQWtFKQKkQW͙ NKiPSKi 32

3.3.6 0{KuQKF̭XWU~F6(0 33

&+˰ˮ1*3+Æ17Ë&+'Ͷ LI͎U 36

4.1 GI͢I THI͎U CHUNG 36

4.2 K͆T QU̪ KH̪26È7 37

4.2.1 NhұWNêNKҧRViW 37

4.2.2 ThӕQJNrEҧQJFkXKӓi trҧ lӡi 38

4.3 3+Æ17Ë&+Ĉ̾&Ĉ,͊M CͮA M̲81*+,Ç1&ͰU 38

4.3.1 S͙ QăPNLQKQJKL͏PF{QJWiFWURQJQJjQK[k\G͹ng: 38

4.3.2 S͙ QăPNLQKQJKL͏PF{QJWiFWURQJQJjQK2XWVRXUFLQJ 39

4.3.3 &KX\rQP{QFͯDÿ͙LW˱ͫng kh̫RViW 39

4.3.4 7UuQKÿ͡ h͕c v̭n hi͏n t̩i cͯDÿ͙LW˱ͫng kh̫RViW 40

4.3.5 D͹ iQÿ˱ͫc th͹c hi͏n t̩LFiFTX͙c gia: 40

4.3.6 /ƭQKY͹FÿmYjÿDQJWK͹c hi͏n 41

4.4 KI͊0Ĉ͒1+Ĉ͠ TIN C̴<7+$1*Ĉ2 42

4.5 KI͆0Ĉ͒NH S͸ +ÈC BI͎T Cͮ$&È&1+Ï0.+̪26È7 44

4.5.1 Ki͋Pÿ͓nh s͹ NKiFEL͏t giͷDFiFQKyPY͉ kinh nghi͏PWURQJQJjQK Outsourcing: 45

4.5.2 Ki͋Pÿ͓nh s͹ NKiFEL͏t giͷDFiFQKyPY͉ WUuQKÿ͡ FKX\rQP{QFͯDFiFÿ͙i W˱ͫng kh̫RViW 52

4.6 X͆P H̨1*&È&<͆U T͘ ̪1++˰ͦNG 58

4.7 3+Æ17Ë&+1+Æ17͘ EFA 60

4.8 3+Æ17Ë&+1+Ï0&È&<͆U T͘ ̪1++˰ͦNG: 74

4.8.1 Ki͋PVRiWFK̭WO˱ͫQJYjWL͇Qÿ͡ F{QJYL͏c 74

4.8.2 Ch͇ ÿ͡ ÿjRW̩RYjSK~FOͫi cͯDF{QJW\ 75

4.8.3 0{LWUѭӡQJOjPYLӋc әQÿӏQKYjOLQKKRҥt 76

&+˰ˮ1*0Ð+Î1+0͘,7˰ˮ1*48$1*,Ͷ$&È&<͆U T͘ ̪1++˰ͦNG

9¬6͸ 7+¬1+&Ð1*&ͮ$&È&&Ð1*7<2876285&,1*9,͎T NAM 79

5.1 TH͘1*.Ç&È&&+͐ 7,Ç8ĈÈ1+*,È6͸ 7+¬1+&Ð1*&ͮ$&Ð1* TY OUTSOURCING 79

5.2 ;È&Ĉ͒1+0Ð+Î1+Ĉ2/˰ͤNG 81

5.3 ĈÈ1+*,È0Ð+Î1+Ĉ2/˰ͤNG 84

5.3.1 ĈiQKJLiV͹ SKKͫp cͯDP{KuQK 85

5.3.2 *LiWU͓ h͡i tͭ 85

5.3.3 *LiWU͓ SKkQEL͏t 87

5.3.4 ĈiQKJLiP͙LOLrQK͏ giͷDFiFQKyP\͇u t͙: 88

5.4 ;Æ<'͸1*0Ð+Î1+ĈÈ1+*,È̪1++˰ͦNG Cͮ$&È&<͆U T͘ Ĉ͘I V͢,7+¬1+&Ð1*&ͮ$&Ð1*7<2876285&,1*9,͎T NAM 92

5.4.1 &iFJL̫ thi͇t: 92

5.4.2 K͇t qu̫ P{KuQK 94

5.5 ĈÈ1+*,È0Ð+Î1+ 101

5.5.1 ̪QKK˱ͧng cͯa y͇u t͙ ki͋PVRiWFK̭WO˱ͫQJYjWL͇Qÿ͡ F{QJYL͏Fÿ͇n WKjQKF{QJFͯDF{QJW\ 101

5.5.2 ̪QKK˱ͧng cͯa y͇u t͙ s͹ hi͋XêFͯDFiFErQWKDPJLDG͹ iQÿ͇n s͹ WKjQKF{QJFͯDF{QJW\ 103

&+˰ˮ1*.͆T LU̴19¬.,͆N NGH͒ 105

6.1 K͆T LU̴19¬.,͆N NGH͒ 105

6.1.1 K͇t lu̵n 105

6.1.2 Ki͇n ngh͓ 106

6.2 GI͢I H̨N Cͮ$1*+,Ç1&ͰU 107

6.3 +˰͢1*1*+,Ç1&ͰU TI͆P THEO 107

7¬,/,ӊU THAM KHҦO 109

PHӨ LӨC 1 112

PHӨ LӨC 2 119

PHӨ LӨC 3 120

/é/ӎ&+75Ë&+1*$1*&+8<Ç1*,$ 122 /é/ӎ&+75Ë&+1*$1*&+8<Ç1 GIA 123 /é/ӎ&+75Ë&+1*$1* 124

DANH MӨC BҦNG BIӆU

Bҧng 2.1 Outsourcing ± Offshoring ± Nearshoring ± Onshoring 7

Bҧng 2.2 Tәng hӧSFiFQKLrQFӭXOLrQTXDQ 13

BҧQJ&iF\Ӄu tӕ ҧQKKѭӣQJÿѭӧc tәng hӧp tӯ FiFQJKLrQFӭXWUѭӟc 23

BҧQJ7K{QJWLQFKX\rQJLD 25

Bҧng 3 3 Bҧng tәng hӧSêNLӃQFKX\rQJLD 26

BҧQJ&iF\Ӄu tӕ ҧQKKѭӣQJÿѭӧc bә sung tӯ phӓng vҩQFKX\rQJLD 27

Bҧng 3.5 Bҧng tәng hӧSFiF\Ӄu tӕ ҧQKKѭӣQJÿӃQWKjQKF{QJFӫDF{QJW\RXWVRXUFLQJ ViӋt Nam 28

Bҧng 3.6 Bҧng liӋWNrFiFSKѭѫQJSKiSYjF{QJFө SKkQWtFK 31

Bҧng 3.7 Bҧng tәng hӧSJLiWUӏ WLrXFKXҭn cӫDFiFSKѭѫQJSKiSSKkQWtFK>9] 34

Bҧng 4.1 ThӕQJNrEҧQJFkXKӓi 38

BҧQJ&iFKWKӭc trҧ lӡi bҧQJFkXKӓi 38

Bҧng 4.3 Sӕ QăPNLQKQJKLӋm trRQJQJjQK[k\Gӵng 38

Bҧng 4.4 Sӕ QăPNLQKQJKLӋPWURQJQJjQKRXWVRXUFLQJ 39

BҧQJ&KX\rQP{QFӫDÿӕLWѭӧng khҧRViW 39

BҧQJ7UuQKÿӝ hӑc vҩn hiӋn tҥi cӫDÿӕLWѭӧng khҧRViW 40

Bҧng 4.7 Dӵ iQRXWVRXUFLQJÿѭӧc thӵc hiӋn tҥLFiFTXӕc gia: 40

BҧQJ/ƭQKYӵc thӵc hiӋn trong dӵ iQ 41

Bҧng 4.9 HӋ sӕ Cronbach's Alpha 42

Bҧng 4.10 HӋ sӕ Cronbach's Alpha mӭFÿӝ ҧQKKѭӣng cӫDFiF\Ӄu tӕ 42

Bҧng 4.11 Bҧng kiӇPWUDWtQKÿӗng nhҩt cӫa FiFSKѭѫQJVDL/HYHQHWHVW  45

Bҧng 4 12 BҧQJSKkQWtFK$129$YӅ kinh nghiӋPOjPYLӋc 48

Bҧng 4.13 Bҧng kiӇPÿӏnh Welch cӫa biӃn Y30 51

Bҧng 4.14 Bҧng kiӇPWUDWtQKÿӗng nhҩt cӫDFiFSKѭѫQJVDL/HQHYHWHVW  52

Bҧng 4 15 BҧQJSKkQWtFK$129$YӅ WUuQKÿӝ chX\rQP{Q 55

Bҧng 4.16 Bҧng kiӇPÿӏnh Welch cӫa biӃn Y28 57

Bҧng 4.17 XӃp hҥQJFiF\Ӄu tӕ ҧQKKѭӣng 58

Bҧng 4.18 Bҧng kiӇPÿӏQK.02Yj%DUWOHWW's test lҫn 1 60

Bҧng 4.19 BҧQJSKѭѫQJVDLWUtFKOҫn 1 61

Bҧng 4.20 Bҧng kӃt quҧ ma trұn xoay lҫn 1 62

Bҧng 4.21 Bҧng kiӇPÿӏQK.02YjBartlett's test lҫn 2 65

Bҧng 4.22 BҧQJSKѭѫQJVDLWUtFKOҫn 2 66

Bҧng 4.23 Bҧng kӃt quҧ ma trұn xoay lҫn 2 67

Bҧng 4.24 Bҧng kiӇPÿӏQK.02YjBartlett's test lҫn 3 69

Bҧng 4.25 BҧQJSKѭѫQJVDLWUtFKOҫn 3 70

Bҧng 4.26 Bҧng kӃt quҧ ma trұn xoay lҫn 3 71

Bҧng 5.1 BҧQJÿiQKJLiP{KuQKÿROѭӡng 85

Bҧng 5.2 Bҧng hӋ sӕ WѭѫQJTXDQFӫDP{KuQK&)$FKѭDFKXҭQKyD 85

Bҧng 5.3 Bҧng kӃt quҧ hӋ sӕ tҧLÿmFKXҭQKyDÿӝ tin cұy nӝi tҥLSKѭѫQJVDLWUtFKWUXQJ EuQK$9( FӫDP{KuQK 86

Bҧng 5.4 Bҧng hӋ sӕ WѭѫQJTXDQJLӳDFiFNKiLQLӋPWKjQKSKҫn 87

Bҧng 5.5 Bҧng hӋ sӕ hiӋSSKѭѫQJVDLJLӳDFiFNKiLQLӋPWKjQKSKҫn 88

Bҧng 5.6 BҧQJÿiQKJLiP{KuQKOêthuyӃt 95

Bҧng 5.7 Bҧng hӋ sӕ WѭѫQJTXDQFKѭDFKXҭQKyDFӫDP{KuQKOêWKX\ӃWEDQÿҫu 95

Bҧng 5.8 Thӭ tӵ loҥLFiFPӕi quan hӋ WURQJP{KuQKFҩXWU~F 96

Bҧng 5.9 BҧQJÿiQKJLiP{KuQKÿROѭӡng 99

Bҧng 5.10 HӋ sӕ WѭѫQJTXDQFKѭDFKXҭQKyDFӫDP{KuQKOêWKX\Ӄt 99

Bҧng 5.11 HӋ sӕ WѭѫQJTXDQFӫDP{KuQKOêWKX\Ӄt 100

DANH MӨ&+Î1+ҦNH

+uQK&iFѭXÿLӇm cӫa outsourcing [12] 8

+uQK4X\WUuQKSKkQWtFKGӳ liӋu 36

+uQK6ӕ Oѭӧng dӵ iQ7& 80

+uQK6ӕ OѭӧQJNKiFKKjQJ7& 80

+uQK/ӧi nhuұn cӫDF{QJW\7& 81

+uQK7uQKKuQKQKkQVӵ cӫDF{QJW\7&