Câu hỏi ôn tập Tiếng anh chuyên ngành du lịch 1 Ehou

Bộ tài liệu được tổng hợp gồm tổng cộng 86 câu hỏi và đáp án kèm theo, để ôn tập môn Tiếng anh chuyên ngành du lịch 1- HM10 của Trường đại học Mở EHOU. Bộ câu hỏi bao gồm tất cả các câu trắc nghiệm lấy điểm chuyên cần và các câu hỏi trắc nghiệm bài kiểm tra giữa kỳ.

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HM10_TIẾNG ANH CHUYÊN NGÀNH DU LỊCH 1

(Trắc nghiệm ôn tập – 86 câu)

1 What is NOT an emerging market for inbound tourism in the USA?

Chọn một câu trả lời:

a Brazil

b India

c South Korea

d China

2 Which is NOT a popular retailer and brand with foreign tourists in the USA?

a Levi’s

b BBQ

c McDonald’s

d Ralph Lauren and Diesel

3 What does the travel agent say when correcting details?

a Yes, that’s right

b Can I just check your departure dates?

c Actually, it’s Mile, not Mike

d Is that P for Professional?

4 What is the top region for international tourism?

a Oceania

b Europe

c Asia

d America

5 What is NOT a popular reason for travel?

a Recreation

b Refuge

c Health

d Religious reason

6 What is NOT a main sector of tourism industry?

a Travel trades

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b Restaurants

c Accommodation

d Attractions

a Festivals

b Recreation & entertainment

c Accommodation

d Attractions

a Food & beverages

b Events & conferences

c Travel agent

d Transportation

9 What is the second most popular destination to foreign tourists in the USA?

a Zoos

b Parks

c Restaurants

d Concerts

10 What is NOT a popular reason for travel?

a VFR

b Business

c Holidays

d Dating

11 What does the travel agent say when confirming details?

a Yes, that’s correct

b Is that E for English?

c Actually, it’s Jane, not Jan

d Can I just check your travel dates?

12 What does VFR stand for?

a Visiting friends’ relatives

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b Visits for relatives

c Visiting friends and relatives

d Visiting foreign relatives

13 What kind of tourism is the most popular in the world?

a Domestic

b International

c Inbound

d Outbound

14 What is a growth market for inbound tourism in the USA?

a India

b China

c Brazil

d Australia

15 Where do most foreign tourists to the USA spend a third of their money?

a in parks

b In retail stores

c in restaurants

d in theatres

16 Which is NOT an attraction in Peru?

a Machu Picchu

b Cusco

c Camp Nou

d Lake Titicaca

17 Which country is the world’s top destination?

a Canada

b Thailand

c France

d China

18 On-the-job _ is one of the benefits for new tourism staff

a support

b benefit

c education

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d training

19 What should a candidate mention in a covering letter?

a Gossips heard about the company

b Expected salary

c Relevant qualities and skills

d Irrelevant qualifications

20 I have _ in working for an international hotel.

a 2 years’ experience

b 2-year

c 2-years experience

d 2 years experience

21 Many tourism workers find it unstable to work on contracts

a short-term

b daily

c open

d long-term

22 A flight attendant needs excellent communication skills in order to _ with people from other cultures.

a meet

b play

c talk

d interact

23 Having excellent _ skills is essential to a travel agent

a orgianizational

b team-working

c first aid

d sales

24 Basic skills are useful if a passenger gets a health problem on the plane.

a medical

b organizational

c professional

d flying

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25 My _ include working on the front office schedules and supervises the staff.

a responsibilities

b performances

c work

d jobs

26 Good skills help a travel agent effeciently make bookings online.

a customer service

b communicational

c IT

d sales

27 The tourism work is often ; every working day is different.

a easy

b tiring

c varied

d boring

28 As _ from my CV, I speak both English and French fluently.

a it is written

b you can see

c it is mentioned

d you can note

29 Many people consider working in tourism as a option before they find jobs in other industries

a short

b permenant

c lifetime

d temporary

30 Tourism workers should have good a physical condition since the working hours are sometimes .

a short

b long and hard

c nonstop

d endless

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31 The fact that you never know what to at work makes working in tourism interesting

a see

b overcome

c hope

d expect

32 Despite of being at the start, tourism jobs involve a lot of good

opportunities for career developments.

a high-paid

b low-paid

c well-paid

d interesting

33 A _ is a place that is interesting to see and visited by many people

a trading center

b supermarket

c sight

d destination

34 A _ is a thin book that gives information or advertises something.

a leaflet

b brochure

c guide book

d flyer

35 Para Aifport is spectacular but also _ to land in.

a easy

b crazy

c scary

d funny

36 VICs _ tourism to all kinds of visitors

a promote

b bring

c advise

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d give

37 A/ an _ can be a popular place to visit or an activity to do.

a destination

b attraction

c stop

d sight

38 I’ll _ your reservation until 6 p.m hold

a identify

b stop

c cancel

d hold

39 With Wi-Fi _ in hotels, visitors can get information 24/7 using their mobile devices.

a interaction

b transaction

c connections

d communication

40 Many visitors still prefer face-to-face _ with VICs professionals.

a contact

b speech

c talk

d conversation

41 Happiness, the environment and health are _ to the Bhutanese.

a useful

b expensive

c important

d unnecessary

42 Bhutanese men wear a long _ while the women wear the kira

a trousers

b shirt

c vest

d robe

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43 A tour guide needs to be _ in order to help and entertain tourists

a organized

b patient

c energetic

d talkative

44 Edinburgh Castle stands a testimony to the indomitable spirit of the _.

a Scots

b Welsh

c Irish

d English

45 VICs _ visitors to see local sights and attractions

a encourage

b force

c ask

d call

46 _spirit contributes to the well-being of the Bhutanese people.

a community

b strong

c sports

d high

47 VICs often _ visitors with free maps and travel information.

a provide

b offer

c give

d send

48 Visitors can get _ from hotel reception, taxi drivers, or shop assistants.

a money

b tour

c information

d advise

49 The Tourism _ of Bhutan is responsible for Bhutan’s tourism.

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a Council

b Department

c Organization

d Communitee

50 You have to use the tickets by 12 PM because they are not valid in the afternoon.

a legal

b useful

c available

d valid

51 Visitors to Bhutan have to pay a/an _of $165 to $200 per day

a entry fee

b shopping fee

c tourism tax

d tip

52 New employees at hotels can earn a while they are learning practical skills

a money

b bonus

c salary

d scholarship

53 Of which architectural style is Santa Maria del Mar?

a Roman

b Gothic

c Mayan

d Medieval

54 What makes Cancún Mexico’s leading destionation?

a Gothic architecture

b Volcanoes

c Sandy beaches

d Cold water

55 Entrance to the tower costs £5 for adults and £4 for children

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a Entry

b Arrival

c Gate

d Entrance

56 What is an advantage of all-inclusive packages?

a They are not appropriate for more adventurous travelers

b They involve a lot of work for travel professionals

c They’re easier for the traveler to organize

d They are personalized to meet their own requirements

57 Which is a UNESCO World Heritage Site in London?

a New Town

b London’s Eye

c The Royal Botanic Gardens at Kew

d Stonehenge

58 In order to satisfy all kinds of visitors, VICs have to diversify their _

a opening hours

b maps

c services

d brochures

59 Bhutan is located in a _ part of the Himalayas.

a busy

b remote

c far

d near

60 When was the Tower of London built?

a In 1978

b In 1078

c In 1068

61 When did you say Park Güell was declared as a UNESCO World Heritage Site?

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a In 1984

b In 1987

c In 1986

d In 1985

62 Excuse me, where is the rest room? - _

a Sure, you can go shopping

b That’s an interesting question

c Go ahead but no flash please!

d I’m afraid there aren’t any toilets here

63 is the period of time when a king or queen rules a country

a Reign

b Government

c Control

d Manage

64 Which is NOT a room facility?

a safe

b pool

c iron

d Shower

65 What is a hotel service?

a In-room safe

b hair-dryer

c express check-out

d toiletries

66 Which step is done after the others at the check-in?

a wish the guest an enjoyable stay

b Say what floor the room is on

c ask for the guest’s passport

d Check the reservation on the computer

67 Hotel guests may complain if hotel facilities don’t _ their expectations

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a Meet

b see

c say

d call

68 Both business and leisure travellers expect guest rooms with flat-screen TVs or docking stations for portable music players.

a expensive

b traditional

c president

d hi-tec

69 What does the receptionist do when do check-in for hotel guests?

a Say their room number out loud

b Call the reservationist for the reservation information

c Don’t ask for any deposit on the room

d Address the guest by name

70 There are complaints about _ events like overpriced items on the bill.

a intended

b unexpected

c expected

d purposeful

71 Hotel guests are unhappy if the funiture _ old

a are

b goes

c looks

d see

72 Which step of the followings is done first at the check-in?

a Give the key to the guest

b Ask for a credit card as a deposit

c Confirm reservation details

d Ask the bellboy to escort the guest to the room

73 Which noun can’t be used with ‘shabby’?

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a Bill

b furniture

c front desk

d room

74 Which is NOT Barcelona’s Must-see attraction?

a Gothic Quarter

b Olympic Stadium

c Old Trafford Stadium

d Parc Guell

75 What should you do when dealing with tourists’ questions?

a Give them inappropriate information

b Make sure you understand their questions

c Ignore the questions if you don’t know the answers

d Give them a negative comment on the question

76 Please note that mobiles are not inside the museum, so turn yours off.

a allowed

b given

c promised

d protected

77 Which is NOT a tourist attraction in Barcelona?

a Camp Nou

b Stonehenge

c Parc Guell

d Gothic Quarter

78 Which is NOT a tourist attraction in London?

a Tower Bridge

b Maritime Greenwich

c Gothic Quarter

d Westminster Palace

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79 What does a businesswoman want from the hotel?

a Laundry service

b baby-sitting

c a play ground

d a cot

80 Which noun can’t be used with ‘noisy’?

a air-conditioning

b guests

c Blanket

d staff

81 At the end of check-in, the receptionist asks if the guest needs assistance with

a credit card expiry

b transport

c currency exchange

d luggage

82 You should show that you understand the situation and the guest’s _.

a emotion

b Feeling

c temper

d attitude

83 Some _ can show you are listening if you can interrupt the guest’s

complaining.

a Nods

b smiles

c claps

d handshakes

84 is something that you are not able to understand, explain, or get information about (mystery)

a Story

b Mystery

c Clue

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d Secret

85 is the set of bones that supports a human or animal body.

a Support

b Framework

c Skeleton

d Stem

86 What is NOT a hotel facility?

a fitness centre

b swimming pool

c business center

d 24-hour front desk

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