capstone project course marketplace reviews platform

Discovering courses Project: CMRP Priority: High Actor: All user Acceptance criteria – The platform displays a curated list of featured courses on the homepage.. 2.1.2 Regis An Account A

International School

Capstone Project 2

CMU-SE 451/CMU-IS 451

User Story

Version 3.0 Date: 10/12/2023

Course Marketplace & Reviews Platform

Submitted by

Ngo Quoc Thinh Bui Son Thai Nguyen Quoc Dung

Approved by Proposal Review Panel Representative:

Capstone Project 2- Mentor:

PROJECT INFORMATION

Project

Project Title Course Marketplace & Reviews Platform

Lead

Institution International School, DuyTan University

Project Mentor

Tran Kim Sanh, MSc

Email: sanhtk@gmail.com

Tel: 0987.409.464

Scrum Master

/ Project

Leader &

contact details

Nguyen Quoc Dung

Email: qdungnguyen810@gmail.com

Tel: 0903.476.313

Team

members

Ngo Quoc Thinh qthinh2801@gmail.com 0945.280.101 Bui Son Thai sonthai1310.works@gmail.com 037.6314.578 Nguyen Quoc Dung qdungnguyen810@gmail.com 0903.476.313

REVISION HISTORY

2.0 20/11/2023 Delete and add some user stories N.Q.Dung Approved

3.0 10/12/2023 Update invalid user story

Approved

TABLE OF CONTENTS

2.3.3 Leveraging Algorithmic Review Analysis with Natural Language Processing

1 Introduction

In software development, a User Story is one or more sentences that describe the natural language (not the technical language) or the business language of the end user or system user to record what users need to do or not do their job or duty User stories are used in methods such as Agile software development as the basis for defining system functions such as business development and to facilitate management of requirements Help yourself know "who", "what" and "why" in a short, simple request, often limited only

by details that can be written on a piece of sticky note or scrap paper small

User stories written by business users are the primary way of users because they understand most of the system's processes, workflows, and functions so it is working right now User stories can also be written by Dev to make non-functional requirements (like security, performance, quality, etc.)

1.1 Purpose

– Provide a prioritized features list, containing a short description of all functionality desired in the product

– Lists everything that the product owner and Scrum team feels should be included

in the software they are developing

1.2 Scope

– Write all the user’s requirements

– Lists some main functions of the system and acceptance criteria of each function – Short description of all the functionality desired in the product

– Given the priority of each feature and function of the product

1.3 References

https://www.atlassian.com/agile/project-management/user-stories

User Stories with Examples and Template

2 User Stories

Priority and Estimates

– Priorities are set from high (H), medium (M) and low (L):

– Priorities of some user stories can be the same with others

– If a user story has dependencies, it must have lower priority than its dependencies

2.1 Sprint 1

2.1.1 Discovering Courses (no login required)

As a learner, I want to discover a variety of courses on the platform so that I can find subjects that match my interests and learning goals

Discovering courses Project: CMRP Priority: High

Actor: All user Acceptance criteria

– The platform displays a curated list of featured courses on the homepage

– I can browse courses by category, including but not limited to technology, business, arts, and science

– Each course listing provides essential details such

as the course title, Course Provider, duration, and a brief description

– I can search for courses based on keywords or topics

Outcome: Explore a variety

of courses hassle-free

without logging in,

enhancing user exploration

2.1.2 Regis An Account

As a user, I want to register for an account to login to the platform, so that I can

quick, secure access to extensive platform features and content

Regis an account Project: CMRP Priority: High

Actor: Learner Acceptance criteria

– Minimum password length 8 characters maximum 50 characters

– I enter missing information will be notified exactly what I am missing

– I entered the wrong verification code and will show registration failure

Outcome: Streamlined

registration for quick, secure

access to extensive platform

features and content

2.1.3 Login To The Platform

As a user, I want to login to the platform easy, so that I can quick access to

personalized features and course progress

Login to the platform Project: CMRP Priority: High

Actor: All user Acceptance criteria

– Minimum password length 8 characters maximum 50 characters

– Enter the correct username and password, then I can login to the system

– Enter wrong username or password or both me can not login to the system

– I entered wrong username or password, I want to

be told exactly what I am wrong

Outcome: Effortless login

ensures a smooth, secure user

experience with quick access

to personalized features and

course progress

2.1.4 Forgot Password

As a user, I want to reset my password when I forget it so that I can regain access

to my account quickly and securely

Actor: All user Acceptance criteria

– Wrong email will not receive confirmation code

Outcome: User-friendly

password recovery for swift,

secure access in case of a

forgotten password

– Wrong verification code will not change the password

– Minimum password length 8 characters maximum 50 characters

2.1.5 Log Out Of The Platform

As a user, I want a quick and secure way to log out of the platform so that I can be

sure my account and data are protected from unauthorized access

Log out of the platform Project: CMRP Priority: Medium

Actor: All user Acceptance criteria

– I should easily find a "Logout" option in the platform interface

– Upon selecting "Logout," the platform confirms

my decision

– Logging out should promptly end my session, necessitating re-authentication for further access – After logging out, I remain on the homepage of the platform

– If I decide to log in again, selecting the login option should redirect me to the login page

Outcome: Secure logout for

peace of mind, protecting

user accounts and personal

information

2.1.6 User Account Management

As a platform administrator, I want the ability to efficiently manage user accounts

so thatI can help enhanced security and user experience

Course enrollment monitoring Project: CMRP Priority: High

– Access "User Management" on the admin dashboard

– Search and filters for user account identification

– Create new accounts with essential details and role assignment

– Edit user information, including username, email, and role

– Suspend and reactivate user accounts

– Initiate password resets

Outcome: With robust user

account management features,

administrators can efficiently

maintain the integrity and

security of user accounts on

the platform

– View user activity logs for auditing

– Manage user roles, assigning or changing as needed

– Execute bulk actions on user accounts

– Permanently delete user accounts in compliance with data protection policies

2.2 Sprint 2

2.2.1 Course Enrollment

As a learner, I want to easily enroll in a course of my choice so that I can start my learning journey

Course enrollment Project: CMRP Priority: High

Actor: User Acceptance criteria

– From the course details page, I can click on an

"Enroll" button to register for the course

– The platform prompts me to log in or create an account if I haven't already

Outcome: Streamlined

enrollment for a swift start to

educational endeavors

2.2.2 Online Payment

As a learner, I want a seamless and secure online payment process to enroll in courses on the platform, so that I can complete my enrollment in just a few clicks,

freeing up my time to focus on what matters most - learning

Actor: Learner Acceptance criteria

– The platform should offer a user-friendly checkout process after selecting a course

– Ensure that the payment process is encrypted and secure to protect user information

– Provide immediate confirmation via email after a successful payment

Outcome: The seamless

online payment option

enhances the user

experience, allowing for

convenient and secure

transactions when enrolling

in courses on the platform

2.2.3 Course Review and Ratings

As a learner, I want to share my thoughts about a course through reviews and ratings

so that I can help others make informed decisions

Course review and ratings Project: CMRP Priority: High

Actor: Learner Acceptance criteria

– After completing a course, I can leave a written review and provide a numerical rating

– Reviews are visible on the course details page to potential Learners

– I can edit my review or delete my reviews if needed

Outcome: Contribute to the

learner community by

leaving post-course reviews

and ratings, offering insights

for prospective students

2.2.4 Create Course

As a Course Provider, I want to be able to create and publish courses with ease, so that I can quickly share valuable content for other users

Actor: Course Provider Acceptance criteria

– Course Providers can create a profile with details such as their expertise, qualifications, and contact information

Outcome: Empowers Course

Providers to effortlessly

share diverse knowledge,

enriching the platform's

course offerings

2.2.5 Course Enrollment Monitoring

As a Course Provider, I want to track the enrollment status of my courses, so that

I can gauge interest and plan accordingly

Course enrollment monitoring Project: CMRP Priority: High

Actor: Course Provider Acceptance criteria

– Course Providers access an "Enrollment"

section from their account home

– The dashboard shows course names, current enrollment, and relevant details

– Enrollment information is updated in real-time – Clicking on a course reveals detailed information on enrolled Learners and their status – Course Providers can sort and filter courses based on criteria like enrollment numbers

– Notifications alert Course Providers to significant changes in enrollment

– Sensitive enrollment data is secure, accessible only to authorized Course Providers

Outcome: Equips Course

Providers with real-time

insights, optimizing course

strategies and enhancing

overall adaptability

2.2.6 Admin Content Moderation

As a n administrator, I want to moderate and manage course content, reviews, and

users accounts, so that I can ensure the quality and integrity of the platform

Admin content moderation Project: CMRP Priority: High

– Admins can review and approve new courses before they are published on the platform

– The platform has mechanisms to flag and review inappropriate content and user behavior – Admins can suspend or remove users who violate platform policies

Outcome: Ensures a safe and

credible learning environment

by swiftly managing and

maintaining high-quality

content on the platform

2.3 Sprint 3

2.3.1 Withdrawal for Course Providers

As a Course Provider, I want the ability to withdraw my earned funds from the platform, so that I can access and manage my earnings seamlessly

Withdrawal for Course

Providers

Project: CMRP Priority: High

Actor: Course Provider Acceptance criteria

– Course Providers access a "Withdrawal" section

in their dashboard

– Withdrawal requests can be initiated within this section

– Course Providers can enter the desired withdrawal amount

– Preferred payment methods (e.g., bank transfer, E-wallet) are selectable

– A confirmation message follows the submission

of a withdrawal request

– Withdrawal history is maintained, showing date, amount, and status

– Expected processing time is communicated during withdrawal

– Security measures safeguard financial information

– Course Providers receive timely notifications on withdrawal status

Outcome: The withdrawal

feature empowers Course

Providers, providing a

user-friendly and secure

mechanism to access and

manage their earned funds on

the platform

2.3.2 Course Recommendations

As a learner, I want to receive course recommendations that leverage my learning history and interests, facilitating the discovery of new and relevant courses, so that

I can save time and effort by finding courses that are perfectly suited to my needs Course recommendations Project: CMRP Priority: Low

Actor: Learner Acceptance criteria

– Platform uses an algorithm based on user learning history and interests

– "Personalized Recommendations" section is visible on the homepage

– Recommendations are regularly updated to match user evolving preferences

– Diverse course options are suggested

– Option to provide feedback for better suggestions

– Direct links for detailed info on each recommended course

– Strong privacy measures for handling my data

Outcome: Learners receive

personalized course

suggestions, simplifying the

process of discovering and

enrolling in courses aligned

with their interests and

learning journey

2.3.3 Leveraging Algorithmic Review Analysis with Natural Language Processing (NLP)

As a user, I want the platform to utilize Algorithmic Review Analysis powered by Natural Language Processing (NLP), so that I can make informed purchasing

decisions

Leveraging algorithmic

review analysis with natural

language processing (NLP)

Project: CMRP Priority: Medium

Actor: All user Acceptance criteria

– Seamless integration of Algorithmic Review Analysis with NLP into the user interface

– Enhanced sentiment analysis through NLP for a nuanced understanding of user emotions

– Accurate extraction of contextual keywords or phrases from reviews using NLP

– Improved and contextually relevant automated response suggestions based on NLP-enhanced sentiment analysis

– User-friendly and comprehensive feedback forms utilizing NLP for effective input

– Personalized course recommendations generated through NLP-analyzed feedback

Outcome: Users benefit from

a more advanced and tailored

review system, leveraging

Algorithmic Review Analysis

with NLP for accurate

sentiment analysis, detailed

insights, and personalized

recommendations

2.3.4 Communication Feature for Users

As a platform user, I want a simple messaging feature so that I can ommunicate with other users efficiently and achieve seamless interaction

Communication feature for

users

Project: CMRP Priority: Low

Actor: All user Acceptance criteria

– Messaging interface accessible from the dashboard

– Compose and send text messages – Select specific recipients for messages

– Real-time messaging for instant communication – View past message conversations

– Receive notifications for new messages

– Privacy controls to manage message senders

Outcome: The

Communication Feature

simplifies user- -to user

interaction, providing a

convenient and efficient

messaging system for

seamless communication

within the platform