(Luận văn tmu) internship report amisu services supplying co , ltd

TABLES OF CONTENTS TABLES OF CONTENTS .i INTRODUCTION ii LIST OF ABBREVIATIONS iii LIST OF TABLES AND CHARTS .iv PART 1: OVERVIEW OF AMISU SERVICES SUPPLYING CO., LTD .1 1.1 Introduction about Amisu Services Supplying Co., Ltd 1.1.1 Introduction about Company .1 1.1.2 Main business lines .1 1.1.3 Organizational structure .2 1.1.4 Major markets and products 1.2 Information about Import-Export Department PART 2: INTRODUCTION ABOUT INTERNSHIP PROCESS IN AMISU SERVICES SUPPLYING CO., LTD 2.1 Tasks performed during the internship 2.2 Difficulties and experiences 2.2.1 Difficulties .7 2.2.2 Experiences i PART 3: THE USE OF ENGLISH IN AMISU SERVICES SUPPLYING CO., LTD 10 3.1 The use of English in Amisu Services Supplying Co., Ltd 10 3.1.1 In Amisu Services Supplying Co., Ltd 10 3.1.2 In Import-Export Department 11 3.1.3 Advantages and disadvantages of using English in the company .11 3.2 Solutions for improving the efficiency of using English in Amisu Services Supplying Co., Ltd .12 PART 4: PROPOSAL TOPIC FOR MINOR THESIS 13 CONCLUSION 14 REFERENCES 15 ii INTRODUCTION In the context of global economy, our country stepped into the innovation period, accompanied by the problem of dirty food is full in the market The issue of food safety is a great challenge that our country has been facing now and for coming years As a major player in the field of clean food imports, Amisu Services Supplying Co., Ltd has created a competitive advantage by being in contact with food suppliers from technology-based countries that has advanced production standards such as Korea, Japan,etc as well as has imported quality products and proprietary models, has given solutions to maximize the company resources in order to market the best products Being recommended and allowed by English Department – Vietnam University of Commerce, I have gratefully experienced as an intern in Import-Export Department of Amisu Services Supplying Co., Ltd After one month (from 02/01/2018 to 27/01/2018), under the valuable support and instruction of managers and colleges in the company, I was able to apply the knowledge obtaining at university into practice, meanwhile collect basic information to complete the internship report I would like to express my gratitude towards teachers at English Department – Vietnam University of Commerce as well as my managers and colleges in Amisu iii Services Supplying Co., Ltd I look forward to receiving comments and suggestions in order to perfect this internship report Hanoi, January 27th, 2018 Student Do Thi Thao iv LIST OF ABBREVIATIONS AMISU CO., LTD Amisu Services Supplying Co., Ltd v LIST OF TABLES AND CHARTS Image 1.1: Logo of AMISU CO., LTD Diagram 1.1: Organizational chart of AMISU CO., LTD Image 1.2: Some typical partners of AMISU CO., LTD Image 1.3: Some key products of AMISU CO., LTD vi PART 1: OVERVIEW OF AMISU SERVICES SUPPLYING CO., LTD 1.1 Introduction about Amisu Services Supplying Co., Ltd 1.1.1 Introduction about Company Amisu Services Supplying Co., Ltd is a limited liability company with two or more members was registered for the first time on 09/08/2007 and registered for the second modification on 29/05/2015 by Hanoi Authority for Planning and Investment Image 1.1 Logo of AMISU CO., LTD (Source: http://amisu.com.vn) The company's head office is located at No 42, Lane 643, Pham Van Dong Street, Co Nhue Ward, North Tu Liem District, Ha Noi City, Vietnam The charter capital is VND 300,000,000 (In words: Three hundred million Vietnamese dongs) The company directly performs the duties of importing, distributing and consulting services in the fields of food supplying throughout the country in accordance with the law The company's products are mainly imported food products and food service 1.1.2 Main business lines The company operates mainly in the fields of food supply, as follows: - Wholesale of food: wholesale of meat and meat products; wholesale seafood; wholesale vegetables and fruits; wholesale coffee, tea; wholesale sugar, milk, and dairy products, confectionery and products made from cereals, flour, starch; trade in functional foods - Retailing food: retail food in specialized stores; retail food in specialized stores; retail beverages in specialized stores; retail food, foodstuffs, beverages, cigarettes, pipe tobacco or in the market; other retail stores in general merchants (supermarkets, trade centers) 1.1.3 Organizational structure Currently, the organizational structure of the company includes: - The Members' Council consists of members, not full-time members - The Board of Directors consists of person - The Controlling Department has person - The company has functional departments including: Office, Finance and Accounting Department, Import-Export Department, Sales Promotion Department Amisu Services Supplying Co., Ltd Functional departments: Office Finance and Accounting Department Import-Export Department Sales Promotion Department Members' Council Controlling Department Board of Directors Diagram 1.1: Organizational chart of AMISU CO., LTD (Source:Documents from Office) 1.1.4 Major markets and products  Operation market and typical partners The company specializes in the field of import of processed food and distribution to agents as well as wholesale-retail supermarkets throughout the country Company distributes products throughout the country from the north such as Cao Bang, Hanoi, Phu Tho, Ha Giang, Quang Ninh; central provinces like Quang Binh and Thua Thien-Hue; southern provinces such as Ho Chi Minh City, Can Tho, Kien Giang, Dong Hoi, An Giang,etc Some typical and regular customers of AMISU CO., LTD are LanChi Mart, Vinmart, FiviMart,etc Image 1.2: Some typical partners of AMISU CO., LTD (Source: Website)  Key products The main products of AMISU CO., LTD include cold cream, candy, noodle, beverage imported from Korea, Thailand, Japan In particular, the two products that – Certificate of Analysis – Health Certificate – Certificate of Free Sale – Certificate of Quality When having all the documents, customs declaration and clearance Step Get the item and bring the goods to the warehouse 2.2 Difficulties and experiences 2.2.1 Difficulties - Practical knowledge about import and export: I almost don’t have, the only one I have that is a bit of knowledge about import and export of books and English skills Therefore, in the first week of internship, I had difficulties with the terms, documents and work to - Skills of using Microsoft Office: The job of being an import-export staff requires a lot of using Microsoft Word and Microsoft Excel, so my computer knowledge is not enough to complete well and quickly work, it takes me quite much time to learn - Time management: Due to the high volume of work at the end of the year, I not know how to allocate and distribute time properly, the progress of work is slow - Communication with partners: Foreign partners of AMISU CO., LTD are mainly from Japan, Korea, Thailand Difficulties encountering when exchanging work on 11 the phone with partners is their English pronunciation is very difficult to hear and it takes me several times to get accustomed to their accent and their way to speak English 12 2.2.2 Experiences - Import-export staff is a job that requires the employee to be quick to update information and specialized knowledge regularly I have to know and learn from experienced people, in case of difficulties or problems in work, I have not yet had the experience of solving, I must consult with experienced people to find the best solutions Hence, I gradually accumulated into lessons to handle the work later - Skills of using Microsoft Office is an extremely important issue, not only in the import-export job but also in many other office tasks, each student needs to cultivate and accumulate more Microsoft Office serves a lot for work and it also demonstrates your ability and professionalism It directly affects the progress as well as the quality of work - Learn how to distribute time more appropriately: As a student, the time of a student is not scientific and rational When I go to work as an internship, I find that time management is also a skill and learning how to allocate time in a way of science and efficiency is not easy Work progress is an extremely important issue, assessing the effectiveness of my work, so I need to know how to work with short time but effective in a scientific way - Improve communication skills more: The difficulty in communicating with foreign partners is really a big issue I can not blame the hard-spoken English- 13 speaking partner, things I must to is finding a solution to that problem I have to practice listening more, to be able to hear and communicate more fluently Confidence in communication is one way partners evaluate me and can affect to signing a contract Therefore, English needs to be improved more, learn and learn more English of the terms of specialized import-export and logistics - Be active in the work: Actively ask questions: When the boss asked, "Do you understand, have any questions, anything is not?" Then everybody are surely silent, have no comments, are tired Want to inquire questions, but we often afraid to ask again "dumb question", then we are silent That is the wild, the boss appreciates any question, I should research, read, think about it and then ask Without asking, there are two reasons: UNDERSTAND or DO NOT UNDERSTAND Do not try, know immediately, then OUT Take initiative from a series of google, forum to law library First of all, crush the brain to read before Search google will release dozens of circulars, decree or official, related decisions Through the process of self-groping, I was able to note “a basket of knowledge” It is self-indifferent, giving myself the initiative Be active every day, and note a note book Do not sit in a place, find out, go out the management units ask for procedures Take initiative to see how others are doing, how to do, to know Active "inert" They will also advise, share, because I'm eager 14